BT Group

14 job(s) at BT Group

BT Group City, Belfast
22/06/2026
Full time
BT Group in Belfast is offering an early-career opportunity for a Solutions Designer within the Contact Centre team. The role involves supporting sales specialists in designing cloud contact centre solutions while gaining exposure to pricing and governance processes. Candidates should have an interest in customer experience and solution design, with strong communication skills. The company provides a comprehensive benefits package including a bonus, private GP access, and a leading pension scheme.
BT Group Manchester, Lancashire
21/06/2026
Full time
BT Group is seeking an experienced Infoblox Subject Matter Expert (SME) to provide technical leadership and delivery assurance across DDI solutions within large-scale enterprise environments based in Manchester. You will support the Enterprise Architect, lead deployment activities, and collaborate with security and cloud teams to integrate DDI. A comprehensive range of benefits includes a market-leading pension scheme, bonus, and holiday purchase scheme.
BT Group City, Belfast
21/06/2026
Full time
Job DescriptionJob Title: Solutions Designer - Contact CentreReq ID: 57763Job Function: Sales and CommercialPosting Start Date: 19/06/2026Posting End Date:Division: UK BusinessJob Location: GBR Belfast - Riverside Tower, GBR-Birmingham-Three Snowhill, GBR Bristol - Assembly, GBR Glasgow - Alexndr Bain Hse, GBR-Liverpool-The Plaza, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive Locations: Birmingham, Bristol, Manchester, London, Glasgow, Liverpool About the role This is an early career opportunity to build a foundation in Contact Centre and Cloud Solutions Design within BT Business.The role is designed for individuals who are developing their technical and commercial capability and want hands on exposure to how contact centre solutions are shaped, priced, and proposed for real customers. You'll join a supportive solutions design team where training, structure, and coaching are built in , giving you the opportunity to grow your skills across contact centre technologies while learning the commercial side of solutions design.This role is ideal for someone looking to progress into more senior solutions design, specialist, or leadership roles over time . What you'll be doing - Support sales specialists by reviewing Statements of Requirement and helping to clarify customer contact centre needs, priorities, and success criteria.- Assist with the design & pricing of standard cloud contact centre solutions using BT's CCaaS and UCaaS portfolio, including platforms such as Genesys, Five9, Webex Contact Centre, RingCX, and Anywhere365.- Work closely with experienced solution designers, internal technical teams, and vendors to build accurate and compliant solutions.- Develop customer facing documentation such as solution summaries, pricing outputs, and proposal content, with guidance from senior colleagues.- Follow established BT governance and pricing processes, learning how solutions move from initial requirement through to approved deal.- Support solution handover to delivery teams, ensuring designs are well documented and ready for implementation. Essential Skills / Experience - Early experience or exposure to contact centres, telecoms, CX, IT, or cloud based solutions - Interest in solution design, customer experience, and how technology supports business outcomes - Ability to communicate clearly and ask good questions when working with customers or stakeholders - Comfortable learning new concepts, tools, and platforms - Good organisational skills and willingness to follow defined processes Desirable Skills / Experience - Some exposure to contact centre or UC platforms (commercial or operational)- Experience supporting customers, internal users, or sales teams- Awareness of cloud technologies, networks, or digital customer journeys- Interest in developing expertise in contact centre platforms and emerging CX technology , including AI Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Up to 10% annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeWith over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group Manchester, Lancashire
16/06/2026
Full time
BT Group in the UK is looking for a Cyber Security specialist to provide technical support on complex network security deployments across various contracts. The ideal candidate will deliver effective solutions while ensuring customer data security. Required skills include extensive network security expertise and hands-on experience with tools such as Fortinet and Cisco ASA. The role requires SC clearance and offers a competitive salary along with various benefits, including flexible working arrangements and training opportunities.
BT Group Manchester, Lancashire
16/06/2026
Full time
Req ID: 58909Job Function: Cyber SecurityPosting Start Date: 10/06/2026Posting End Date: 19/06/2026Division: UK BusinessJob Location: GBR Belfast - Riverside Tower, GBR Hatfield - 3 Trident Place, GBR Sheffield Endeavour, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive + BenefitsRecruiter: Jayson Coley-WyntersCareer Grade: Internal E / Competitive + BenefitsClosing Date: 22nd June 2026Locations : Sheffield, London, Hatfield, Belfast and ManchesterPLEASE NOTE BEFORE APPLYING : Role requies SC (Security Clearance) Minimum 5 years UK working historyAbout the roleOur purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.This role exists to provide specialist technical support on complex network security and cyber security deployments for any and all of our UK contracts. Building intermate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role.What you'll be doingOne key thing that all of our engineers have in common is a desire to develop/deliver brilliant, industry redefining platforms as well as their own skills.We need you to be a cyber incident decision maker, responsible for ensuring that mitigation controls and incident response are appropriateProviding security advice and remediation to Lines of Business within BT and external customers,Complete and own integration testing on new products and services, producing all relevant supporting documentationPositively support team leader and line manager.Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive BT to be a trustworthy organisation.Essential Skills / ExperienceYou're a hands on engineer with expertise in at least one platform or programmes below - if your experience doesn't match our stack exactly then don't worry, we hire based on engineering talent, not vendor or language-specific skillset. Interested in us? We're interested in you!o Comptia Network + & Security +o Fortineto Cisco ASA & FirePowero Palo Altoo Azure / AWSo Python, Go, Basho Native Cloud Securityo Linux/Unix OSo Windows OSKnowledge and understanding of TCP/IP & OSI seven-layer model and how data networks are structured and operate.Knowledge of the best engineering practices and continuous deliveryMaintain appropriate levels of clearance at all times (MPS, NPPV3 & SC clearances at time of writing)Our PackageAt BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connectingpeople - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractivesalary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation witha culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in yourprogress and development.Competitive salary10% on target bonusBT Pension scheme, minimum 5% Employee contribution, BT contribution 10%On-call allowance25 days annual leave (not including bank holidays), increasing with serviceHuge range of flexible benefits including cycle to work, healthcare, season ticket loanWorld-class training and development opportunitiesOption to join BT Shares Saving schemes.Discounted broadband, mobile and TV packagesAccess to 100's of retail discounts including the BT shopFlexible WorkingThis role offers a 3 together, 2 wherever working model. This means you are required to be at your contractuallocation 3 days a week with 2 flexible days per week.With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group Manchester, Lancashire
15/06/2026
Full time
BT Group is seeking a Network Designer to implement innovative Voice, Network, Wireless, and Security Solutions across various technologies. This role requires an individual capable of leading design discussions, engaging with customers and managing complex projects. The ideal candidate will have experience in network design for enterprise clients, hold an HPE Aruba certification and be passionate about fostering technical innovation and maintaining customer satisfaction. Enjoy a hybrid working model and comprehensive benefits.
BT Group Manchester, Lancashire
14/06/2026
Full time
Req ID: 59636Job Function: Architecture Solution and DesignPosting Start Date: 11/06/2026Posting End Date: 28/06/2026Division: UK BusinessJob Location: GBR Bristol - Assembly, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive + Market Leading BenefitsWe operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.Must hold or be able to achieve SC-level Security Clearance.About the roleOur team lead the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft and technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs to name but a few.We take High Level Designs into the Low Level detail at the Post-Sale stage, then implement the solution followed by thorough testing before handing over into the relevant support or managed service teams.We're looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers through the solution and drive to completion. Keeping the customer at the heart of everything they do. You'll need to have the ability to translate the technical and business perspectives and to lead others.What you'll be doingCollaborate with customers to understand their technical requirements and translate them into clear, detailed solution designs using established design methodologies.Lead the technical direction of projects, ensuring optimal solution design that meets customer needs and aligns with best practices.Oversee review and validation processes for new developments and existing products, ensuring seamless integration and considering the broader impact on the product roadmap.Drive continuous improvement in design and delivery capabilities for end-to-end technical solutions.Manage customer solution design engagements, including creating statements of work and coordinating any third-party deliverables.Build strong, trusted relationships with senior stakeholders by providing expert service design guidance and influencing strategic decisions.Resolve complex solution and service challenges, lead root cause analysis, and manage escalations effectively.Identify potential risks proactively and implement robust controls and mitigations, ensuring compliance with industry standards and company policies.Essential Skills / ExperienceProven experience in network design, ideally with enterprise or public sector clientsHPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following:Aruba AOS-S SwitchesAruba AOS-8 WLANAruba AOS-CX SwitchesAruba AOS-10 WLANAruba CentralAruba ClearPassAruba SD-WANDesirable Skills / ExperienceTraditional Cisco WANTraditional Cisco LANCisco WirelessCisco SDACatalyst CentreCisco ISEOur PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonus25 days HolidayAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? .With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group
12/06/2026
Full time
Job DescriptionJob Title: Lead Test Engineer (QA)Req ID: 58731Job Function: EngineeringPosting Start Date: 03/06/2026Posting End Date: 17/06/2026Division: NetworksJob Location: GBR Bristol - Assembly, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive with great benefitsRecruiter: Mark ThomasHiring Manager: Katy ParsonsCareer Grade: DInternal Closing Date: 17/06/2026About the roleOur purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.This role supports the successful Test and integration of new systems, products, services, and validation campaigns to assure the quality of the deliveries on behalf of EE and its customers, through technical and commercial launch.This is a great opportunity to gain exposure to a variety of networks and the innovation in what we do including access to new technologies. You will be part of a friendly and supportive team who deliver projects and services for our customers through the comprehensive testing of our mobile network technologies and innovations.This role will be based in London or Bristol and our hybrid working model means you are expected to be in the office 3 days per week. This role will require occasional travel to Borehamwood.What you'll be doingPlan and oversees full lifecycle of Platform and integration testing to support complex product and solution deliveries. Identifying what testing tools and technologies can be implemented, aligning with those already used across the broader design and development functions and those being developed by our strategic technology partners.Taking accountability for the verification of new or modified Core Platforms or services being introduced in the Lab & live environments as part of the handover to operations.Responsible for day to day management of test execution, Test case prioritisation where required, defect management and troubleshooting. Feeding into Test reports and daily progress statistics.Responsible for analysing and assessing technical and business requirements, supplier release notes etc to create a testing scope for Lab and llive testing. Writing detailed Test cases in Jira for execution.Ability to communicate effectively with various stakeholders, in a technical and non-technical way, as appropriate to the audience, focussing on key information that will allow informed decisions and action to be taken.Work closely with Test Automation teams to assess opportunities for new automation development, assist in the design and development of test automation scripts, and drive automation tool to achieve increase in automationWork with the Environment delivery, data and support teams to ensure test and delivery requirements are met, ensuring suitable environments and data is available to effectively support test campaigns in a timely manner.Provide technical expertise, documentation and training to test and other business functions, including coaching and development of junior members of the test team.Stay up to speed on process, practice and technology developments to ensure they are adopted to enhance the solutions applied to technical and business requirements.Ability to work with internal and external design and development teams/suppliers to assess and implement new technologies/delivery methodologies to drive continuous improvement and efficiency e.g., CICD, DevOps, Agile, Waterfall.Essential Skills / ExperienceGood working knowledge within mobile communications industry with knowledge of 2G/4G/5G & 5GSA technologies, their end to end flows and Interfaces.Experience of integration & acceptance testing of Mobile Core platforms.Hands on experience of integrating and end2end testing of Mobile network services (e.g. Voice, SMS, MMS & Data), with good knowledge of Core network elements.Knowledge of Core Network - PGW, SGW, MME, SGSN, ePDG etc and associated signalling protocols (mainly SIP, DIAMETER, ISUP, MAP 3GPP standards etc.)Desirable Skills / ExperienceKnowledge & Experience of working with Jira, Confluence & GitLab.Experience of working & delivering within Waterfall and Agile methodology.Strong technical knowledge, capable of taking lead role in coordinating and progressing technical investigations, using troubleshooting techniques, and in depth investigations to enable effective triage from start to successful conclusion.Ability to work under pressure and to assist peers in same situation whilst ensuring time, cost and quality requirements are maintained.Experience with monitoring tools like Wireshark, Netscout, Ericsson CNOM (Core network Operations manager) etcNice to have skills:Experience in Test Automation, DevOps, CI CD and leveraging these to achieve faster testing turnaround times and quality software delivery to the production environment.Knowledge & Experience in Cloud Computing Technologies like Kubernetes, EMS, VNF, NFVI.Experience with Automation test framework tools like SEGRON, Perfecto, Landslide.Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeBT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
BT Group
11/06/2026
Full time
BT Group is seeking a Technical & Integration Solution Specialist in London or Bristol to support the integration of innovative technologies. This role requires extensive knowledge in 5G architecture, mobile networks, and testing methodologies, aiming to enhance system integration and quality assurance. As part of a hybrid work model, you'll join a supportive team committed to delivering high-quality services while gaining exposure to cutting-edge networking technologies.
BT Group
11/06/2026
Full time
Job DescriptionJob Title: Technical & Integration Solution SpecialistecialistReq ID: 58928Job Function: Software EngineeringPosting Start Date: 04/06/2026Posting End Date: 17/06/2026Division: NetworksJob Location: GBR Bristol - Assembly, GBR-London-BTHQ One BrahamAdvertised Salary: Competitive with great benefitsJob Req ID:Posting Date:Function:Location:Salary:About the roleOur purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.This role supports the successful integration of new systems, products, services, and validation campaigns to assure the quality of the deliveries on behalf of EE and its customers, through technical and commercial launch.Ideally we are looking for someone with a strong technical background and someone to be our SME as our go to person for our teams and willing to share your expertise and knowledge.This is a great opportunity to gain exposure to a variety of networks and the innovation in what we do including access to new technologies. You will be part of a friendly and supportive team who deliver projects and services for our customers through the comprehensive testing of our mobile network technologies and innovations.This role is based in London or Bristol and our hybrid working model means you are expected to be in the office 3 days per week.What you'll be doingBe able to utilise a broad knowledge of testing approaches, practices & techniques to engage projects, programmes, stakeholders, etc., to create the Test Architecture elements of the overall solution design.Support Delivery leads, Programme Test Managers and Test Managers in achieving their strategic goals for the project/programme/activity by providing technical support to them and the test delivery teams.Monitor the effectiveness of testing methodologies and tools to drive improvements through insights gained via analysis at all stages of the e2e delivery lifecycle.Identify what testing tools and technologies can be implemented, aligning with those already used across the broader design and development functions and those being developed by our strategic technology partners.Work with Test Automation teams to design and develop the test automation framework as an intrinsic part of the solution design. To drive automation and increase our automation footprint over successive deliveries.Work with the Environment delivery and support teams to ensure Mobile NW and IT environments keep up with testing tools and delivery requirements. Help define and drive an Environment strategy that caters for live reflective and future releases in the lab.Provide technical know-how, documentation and training to test and other business functions. Train and help learning within the team by technically coaching members of the Mobile core Test team.Stay up to speed on process, practice and technology developments to ensure they are adopted to enhance the solutions applied to technical and business requirements.Ability to work with internal and external design and development teams/suppliers to assess and implement new technologies/ delivery methodologies to drive continuous improvement and efficiency e.g., CICD, Agile, Waterfall.Be able to work as a Test architect for any new Platforms and Services and help drive the testing strategy and delivery methodologies around it.Essential Skills / Experience5GSA Architecture and platform knowledge / Mobile Network KnowledgeAMF, SMF, UPF, SBA, HTTP2 API ServicesEvolved Packet Core (3GPP LTE)MME, HSS, SGW, PGW, ePDGGSM & UMTS Architectures• Circuit switched voice & messagingMSC, SMSc, SGSN, GGSN, EIR, HLRAuthentication, Policy Control & Charging/Billing MechanismsPCF, OCS, CDR, Radius, AAA, One NDS, HSS, DSR, LBS, EIR, Mobile IPCloud Architectures & Network Function Virtualisation• EMS, VNF, NFVI, OSS, MANOMonitoring, Tracing & Test ToolsWireshark, Netscout, Jira, Confluence, Gitlab KubernetesEricsson CNOM (Core Network Operations Manager)Desirable Skills / ExperienceAutomation test frameworks and associated tools like SEGRON, Spirent, Landslide, Jira etc.In addition:Have proven track record of working with and supporting data driven, support focused teams, with diverse capabilities in a fast moving and challenging technical & business environment.Ability to work under pressure and to assist peers in same situation whilst ensuring time, cost and quality requirements are maintained.Ability to analyse and assess technical and business requirements to define effective & efficient test architecture & delivery methodologies.Establish effective working relationships with all internal and external stakeholders.Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeBT Group is the UK's leading communications group and the holding company behind some of the country's most recognised brands - including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group's role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next - simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country's most important companies.
BT Group Manchester, Lancashire
27/05/2026
Full time
Job DescriptionJob Title: Customer Solutions Design SpecialistReq ID: 59084Job Function: Architecture Solution and DesignPosting Start Date: 22/05/2026Posting End Date: 05/06/2026Division: UK BusinessJob Location: GBR Bristol - Assembly, GBR Chippenham Methuen Park House, GBR-Manchester-New BaileyAdvertised Salary: Competitive Salary + Market Leading BenefitsPlease note - you will be required to have (or gain) Security Clearance for this role - please only apply if you are eligible (5 years MINIMUM UK residency)About the roleJoin BT's Defence & Defence Industry Partners team as a Customer Solutions Design Specialist, where your work will help design and deliver secure solutions that support critical Defence programmes and contribute to keeping the UK safe and secure.Working within an existing team that delivers complex, bespoke and secure end to end network solutions and working with vendors such as Cisco, Juniper, Palo Alto and HPE Aruba amongst others.This is a customer facing and customer focussed role, and you must be able to lead the technical direction of projects and build a strong, trusted relationship with them and senior stakeholders.You'll work closely with other teams such as our Solution Architects, Operations and Security teams and be a Subject matter expert enabling the successful delivery of complex, bespoke solutions.What you'll be doingProduce High quality, complex, multi vendor High level and Low level Design from concept to deliveryCollaborating with our customer to turn their business needs into practical solutions.Technically Leading complex, bespoke projectsBuilding strong relationships with customer and stakeholdersCreation of statements of work, bills of materialsAs a subject matter expert sharing your Knowledge by coaching and mentoring colleagues and operational support teamsProvide day-to-day technical leadership to TDAs and design teamsDrive design assurance through peer reviews and technical governance checkpointsPlan and cost resource requirements against deliverablesEssential Skills / Experience5+ years experience in Network Design within Enterprise, service provider or public sectorProduction of High level and low level designs in line with customer requirements, ability to understand business requirements and turn them into practical solution designsKnowledge and experience of Cisco and HPE Aruba WAN/LAN and SDWANHPE Aruba Certified to Associate level or Cisco certified to CCNP levelStrong stakeholder management skillsHold or be eligible to hold Security Clearance (not dual passport holder)Desirable Skills / ExperienceKnowledge of Riverbed, Packeteer, Palo Alto NGFW and MPLSExperience working in defence or secure environmentsOur PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonus25 days HolidayAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? .With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group Chippenham, Wiltshire
27/05/2026
Full time
Job DescriptionJob Title: Solution ArchitectReq ID: 59066Job Function: Architecture Solution and DesignPosting Start Date: 22/05/2026Posting End Date: 05/06/2026Division: UK BusinessJob Location: GBR Bristol - Assembly, GBR Chippenham Methuen Park HouseAdvertised Salary: Competitive + Market Leading BenefitsPlease note - you will be required to have (or gain) Security Clearance for this role - please only apply if you are eligible (5 years MINIMUM UK residency)About the roleJoin BT's Defence & Defence Industry Partners team as a Solution Architect Specialist, where your work will help design and deliver secure solutions that support critical Defence programmes and contribute to keeping the UK safe and secure.As a trusted partner to Defence sector customers, BT plays a vital role in enabling secure, resilient communications and digital capabilities across some of the most sensitive environments. In this role, you will be part of that mission-helping to protect national interests while delivering meaningful outcomes for customers and society.You'll work closely with colleagues across business, technology, security and operations, as well as external partners, to turn customer needs into practical, secure and scalable solutions. You will also be a trusted technical leader-bringing clarity, confidence and direction so teams deliver at their best, especially in complex and fast-changing environments.What you'll be doingSupport Sales teams with customer engagements.Support Bid teams in responding to private/public sector bids and proposals.Create solutions meeting the customer needs in addressing business and technical challenges and deliver clear outcomes.Taking overall solution architecture design ownership.Provide clear technical direction, helping teams deliver with confidence and focus.Act as a trusted leader, bringing clarity and confidence in complex situations.Work with stakeholders to understand business and technical requirements.Prepare recommendations and design documents, highlighting risks and dependencies.Develop solution roadmaps and governance structures.Provide input to senior stakeholders on architecture direction and understand the value of proposed solutions.Ensure solutions align with enterprise architecture and secure by design standards.Promote good practice in architecture governance throughout the solution's life cycle.Keep up to date with industry trends and best practice.Contribute to programmes that support wider business goals.Share knowledge and support continuous improvement across the team.Support and mentor colleagues to build team capability.Essential Skills / ExperienceExperience designing and delivering end-to-end technical solutions that meet customer needs.Ability to understand business requirements and turn them into practical solution designs.Experience working with stakeholders across business, technology and support teams.Experience in responding to customer engagements, and private/public sector bids and proposals.Experience in Telecommunication and connectivity systems, including enterprise networking and service provider environments.Knowledge of cloud or hosted technologies and how they integrate into wider solutions.Understanding of cyber security principles, including secure by design and risk awareness.Awareness of operational service management systems, including lifecycle considerations.Ability to create clear bid documents, proposals and recommendations.Awareness of architecture governance, standards and compliance requirements.Ability to problem solve, identify risks, dependencies and impacts within a solution.Strong communication skills, with the ability to explain technical ideas clearly.Desirable Skills / ExperienceExperience working in defence or secure environments.Understanding of model-based system engineering within the context of an ICT solution.Experience of network security, boundary protection or secure architectures.Experience with cloud platforms or modern infrastructure approaches.Understanding of solution roadmaps and long-term planning.Professional certifications (e.g. TOGAF, MBSE, Secure by Design and vendor certifications)Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonus25 days HolidayAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? .With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group Manchester, Lancashire
26/05/2026
Full time
Job DescriptionJob Title: Customer Solutions Design SpecialistReq ID: 59084Job Function: Architecture Solution and DesignPosting Start Date: 22/05/2026Posting End Date: 05/06/2026Division: UK BusinessJob Location: GBR Bristol - Assembly, GBR Chippenham Methuen Park House, GBR-Manchester-New BaileyAdvertised Salary: Competitive Salary + Market Leading BenefitsPlease note - you will be required to have (or gain) Security Clearance for this role - please only apply if you are eligible (5 years MINIMUM UK residency)About the roleJoin BT's Defence & Defence Industry Partners team as a Customer Solutions Design Specialist, where your work will help design and deliver secure solutions that support critical Defence programmes and contribute to keeping the UK safe and secure.Working within an existing team that delivers complex, bespoke and secure end to end network solutions and working with vendors such as Cisco, Juniper, Palo Alto and HPE Aruba amongst others.This is a customer facing and customer focussed role, and you must be able to lead the technical direction of projects and build a strong, trusted relationship with them and senior stakeholders.You'll work closely with other teams such as our Solution Architects, Operations and Security teams and be a Subject matter expert enabling the successful delivery of complex, bespoke solutions.What you'll be doingProduce High quality, complex, multi vendor High level and Low level Design from concept to deliveryCollaborating with our customer to turn their business needs into practical solutions.Technically Leading complex, bespoke projectsBuilding strong relationships with customer and stakeholdersCreation of statements of work, bills of materialsAs a subject matter expert sharing your Knowledge by coaching and mentoring colleagues and operational support teamsProvide day-to-day technical leadership to TDAs and design teamsDrive design assurance through peer reviews and technical governance checkpointsPlan and cost resource requirements against deliverablesEssential Skills / Experience5+ years experience in Network Design within Enterprise, service provider or public sectorProduction of High level and low level designs in line with customer requirements, ability to understand business requirements and turn them into practical solution designsKnowledge and experience of Cisco and HPE Aruba WAN/LAN and SDWANHPE Aruba Certified to Associate level or Cisco certified to CCNP levelStrong stakeholder management skillsHold or be eligible to hold Security Clearance (not dual passport holder)Desirable Skills / ExperienceKnowledge of Riverbed, Packeteer, Palo Alto NGFW and MPLSExperience working in defence or secure environmentsOur PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonus25 days HolidayAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? .With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group Chippenham, Wiltshire
26/05/2026
Full time
Job DescriptionJob Title: Solution ArchitectReq ID: 59066Job Function: Architecture Solution and DesignPosting Start Date: 22/05/2026Posting End Date: 05/06/2026Division: UK BusinessJob Location: GBR Bristol - Assembly, GBR Chippenham Methuen Park HouseAdvertised Salary: Competitive + Market Leading BenefitsPlease note - you will be required to have (or gain) Security Clearance for this role - please only apply if you are eligible (5 years MINIMUM UK residency)About the roleJoin BT's Defence & Defence Industry Partners team as a Solution Architect Specialist, where your work will help design and deliver secure solutions that support critical Defence programmes and contribute to keeping the UK safe and secure.As a trusted partner to Defence sector customers, BT plays a vital role in enabling secure, resilient communications and digital capabilities across some of the most sensitive environments. In this role, you will be part of that mission-helping to protect national interests while delivering meaningful outcomes for customers and society.You'll work closely with colleagues across business, technology, security and operations, as well as external partners, to turn customer needs into practical, secure and scalable solutions. You will also be a trusted technical leader-bringing clarity, confidence and direction so teams deliver at their best, especially in complex and fast-changing environments.What you'll be doingSupport Sales teams with customer engagements.Support Bid teams in responding to private/public sector bids and proposals.Create solutions meeting the customer needs in addressing business and technical challenges and deliver clear outcomes.Taking overall solution architecture design ownership.Provide clear technical direction, helping teams deliver with confidence and focus.Act as a trusted leader, bringing clarity and confidence in complex situations.Work with stakeholders to understand business and technical requirements.Prepare recommendations and design documents, highlighting risks and dependencies.Develop solution roadmaps and governance structures.Provide input to senior stakeholders on architecture direction and understand the value of proposed solutions.Ensure solutions align with enterprise architecture and secure by design standards.Promote good practice in architecture governance throughout the solution's life cycle.Keep up to date with industry trends and best practice.Contribute to programmes that support wider business goals.Share knowledge and support continuous improvement across the team.Support and mentor colleagues to build team capability.Essential Skills / ExperienceExperience designing and delivering end-to-end technical solutions that meet customer needs.Ability to understand business requirements and turn them into practical solution designs.Experience working with stakeholders across business, technology and support teams.Experience in responding to customer engagements, and private/public sector bids and proposals.Experience in Telecommunication and connectivity systems, including enterprise networking and service provider environments.Knowledge of cloud or hosted technologies and how they integrate into wider solutions.Understanding of cyber security principles, including secure by design and risk awareness.Awareness of operational service management systems, including lifecycle considerations.Ability to create clear bid documents, proposals and recommendations.Awareness of architecture governance, standards and compliance requirements.Ability to problem solve, identify risks, dependencies and impacts within a solution.Strong communication skills, with the ability to explain technical ideas clearly.Desirable Skills / ExperienceExperience working in defence or secure environments.Understanding of model-based system engineering within the context of an ICT solution.Experience of network security, boundary protection or secure architectures.Experience with cloud platforms or modern infrastructure approaches.Understanding of solution roadmaps and long-term planning.Professional certifications (e.g. TOGAF, MBSE, Secure by Design and vendor certifications)Our PackageTailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life.You can design the package to suit you and your lifestyle. Your core benefits include:10% on target annual bonus25 days HolidayAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme - 5% from you and 10% from usHoliday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you're ready.Ready to connect for good and help shape the future? .With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.