RGIT Australia

Squared is seeking a Service Manager to oversee secure, safe, and supported accommodation across our properties in Luton. You will lead the Hostel Services Team Leaders and Support Coaches, ensuring high-quality service delivery and strong safeguarding practices. You will drive continuous improvement, manage budgets and performance indicators, and liaise with local authorities and partner agencies. A proactive leader with excellent communication and empathy is essential for success.

Full-time Permanent Entry Level Posted 05 Jul 2026 Description ABOUT US: We are building the charging network for the future of transport, to benefit the next generation and our planet. Osprey is one of the UK's largest and most popular public rapid charging networks for electric vehicles. We provide all drivers with high-power charging at a convenient and thoughtfully placed network of locations, across the UK. The experience is fast, reliable, open-access and easy-to-use, and we invest in long-term partnerships. Osprey is consistently ranked in the top 3-4 public charging networks in the UK by independent customer satisfaction surveys. We are proud to be accredited as a '2025 Great Place to Work,' consistently striving to create an inspiring and supportive environment where everyonecan thrive. Our purpose is to create a healthier environment for current and future generations. We help landlords achieve their sustainability goals by providing a fully funded, maintained, and operated EV charging infrastructure solution. We advocate for accessible charging and removing barriers to electrification or all drivers, including business fleets of all sizes through roaming and fleet solutions. LOCATION:Hybrid - Office & Home-based (Weekdays in theoffice, weekend work at home). DAYS/HOURS: Up to 5 days a week which includes a Monday, Friday and weekends (Saturday and/or Sunday). Weekend work is critical for this customer care role. Hours are 09:00 - 17:30 however can discuss additional flexibility if needed. ABOUT THE ROLE: Are you a people person? Do you thrive in a fast-paced environment? We're looking for a Customer Care Administrator with a passion for delivering exceptional customer service who has the initiative and troubleshooting skills to handle customer queries and issues efficiently. This role sits between a traditional L1 and L2 support position, meaning you will handle a mix of straightforward and complex customer issues-escalating only when necessary while ensuring excellent service to our users. ROLES& RESPONSIBILITIES: Acting as the first point of contact for customer queries but with the expertise to go beyond basic troubleshooting. Understanding, analysing, and resolving issues efficiently while knowing when to elevate. Investigating and resolving customer issues-ranging from simple fixes to more in-depth troubleshooting. This includes but is not limited to: Billing and transaction queries, receipt requests, FAQs, complaints and reporting and data collection. Working independently while being an active team player in a collaborative environment. Documenting solutions and improving processes to enhance future support efficiency. Providing feedback on recurring issues and contributing to continuous improvement efforts. SKILLS AND EXPERIENCE: Excellent verbal and written communications skills. Proficiency in Salesforce or other CRM tools is a plus. Passionate about exceptional customer service with previous experience. Company Overview Are you passionate about driving change in the world of electric vehicles? At Osprey, we're on a mission to revolutionise the EV charging experience, and we're always on the lookout for talented individuals to join our dynamic team.

Osprey is hiring a Customer Care Administrator in the UK to join a hybrid team balancing office and home-based work. The role involves handling customer queries with strong communication, troubleshooting, and a proactive approach to issue resolution. You will manage a mix of straightforward and complex inquiries, coordinate with internal teams, and contribute to improving support processes while ensuring high customer satisfaction.

Full-time Permanent Manager Description Supported Housing Squared Homes Contract: Permanent Hours: 37 hours per week (Monday to Friday) Participating in a planned on-call rota with Team Leaders, including evenings, weekends and bank holidays, responding to emergency incidents and providing timely advice, direction and decision-making. Location: Luton (agile working across oursupported housing properties) Essential Car User Allowance paid in addition to mileage reimbursement About Squared Squared is a not-for-profit housing association supporting communities across Luton and South Bedfordshire since 1962. We are a welcoming, inclusive organisation where people feel valued, supported and empowered to make a real difference. 33 days annual leave (including bank holidays), increasing with service (up to 38 days) Option to buy or sell up to 5 days leave Free Health Cashplan (after probation) Canada Life WeCare Employee Assistance Programme Pension scheme (Squared contributes 1.33% of employee contribution up to 8%) Life Assurance Staff benefits portal with shopping discounts Essential Car User Allowance (in addition to mileage payments) Flexible, supportive working approach About Supported Housing Supported Housing is a vital part of Squared Housing's service delivery. We provide tailored support to Luton residents living in our temporary and shared accommodation. Adopting a person centred coaching approach, we aim to empower customers to help themselves in a secure, safe and stable environment. With the appropriate support, we work toward customers achieving their own best potential and enabling a smooth transition into successful independence in the community. About the Role Supported Housing is a crucial part of the business. As a Service Manager you will have responsibility for oversight of the ongoing management of the secure, safe and supported accommodation provided to all by the 'Team Leaders' and 'Support Coaches' to deliver the best possible outcomes for our customers. Excelling in both written and verbal communications, you will be responsible for leading the Hostel Services Team, ensuring our customers receive only excellent service. You will promote and ensure a psychologically informed way of working by all to provide a service which is flexible and adaptive to the changing needs of customers and the team. You will lead your team, empowering them to work collaboratively to provide consistent boundaries and a traumainformed approach to practical honest support, good housing management and strong financial control; working closely with our Independent Living Housing Services' team you will ensure the seamless provision of a complete housing and support solution to our customers throughout their personal journey with Squared. Working with Luton community support groups, LBC, partner agencies and our internal organisational expertise, you will be responsible for ensuring your team have the tools, support and adequate resource to provide a safe environment in which to build a customer's confidence and promote opportunities for positive change and development. You will be expected to set clear objectives for your team delivering measured outcomes for the business as you build on your personal development and as the role evolves. You will report directly to the Head of Homes providing headline information with highlights of key business drivers, opportunities and threats to the ongoing success of the service and wider organisation. What You'll Be Doing Having full oversight of the ongoing management of the secure, safe and supported accommodation provided to all customers by the Team Leaders and Support Coaches to deliver the best possible outcomes for our customers. Taking full line management responsibility for the mentoring, supervision and development of the Hostel Services Team Leaders, Hostel Coordinator, and specialist tendered services Support Coaches. Being responsible for ensuring the support and supervision delivered by the Team Leader and Support Coaches under them is relevant, responsible and follows best practice establishing and addressing learning and development needs. Working in collaboration with the Head of Homes and leadership team to contribute to the development and delivery of the 'Homes with Support' strategy and wider business objectives. Evaluating operational practices with due regard to risk, statutory and regulatory requirements and best practice to help improve the delivery of the business plan to drive continuous improvement and security. Identifying and assessing opportunities for operational innovation and continuous service improvements, including working practices and data management. Overall responsibility for streamlining and reviewing processes to increase output without increasing cost. Taking overall responsibility for the monitoring the management of void levels, rent collection, rent arrears and other key performance indicators; taking action to ensure targets are met and relevant Squared policies and procedures are followed. Oversight of ensuring risk issues are identified by the Team Leaders, cases are proactively managed safely, and Support Coaches are working collaboratively with customers and stakeholders to give the best outcomes. Ensuring safeguarding issues are addressed in accordance with Squared's Safeguarding policy while acting as the joint Senior Safeguarding Lead for the organisation. Ensuring all complaints are effectively dealt with, managed professionally by the team and monitored in line with Squared policies with the complainant kept informed at all times. Taking overall responsibility for ensuring that effective systems and procedures to support customers in their tenancies are established and maintained by the team. This will include undertaking internal audits; ensuring that up to date and accurate records, focused on tenancy sustenance, support, good housing management and strong financial control. Taking the lead liaising with all relevant external agencies, local authorities and other partners, including other Squared departments and stakeholders; to achieve high levels of customer satisfaction with our services, along with identifying grant and tender opportunities, and contributing to the preparation and delivery of the tender submission. Attending networking and partnership meetings to gain support and ideas from external organisations. Promoting the organisation's services to the wider community. Keeping up to date with legislation affecting the service; ensuring that the services comply with relevant legislation and regulatory requirements, policy and good practice in respect of day-to-day operation. Escalating cases through legal frameworks as necessary; including attending and representing the organisation as a landlord in court and all solicitor communication as required. Accountability for the overall budget and income management of your services and your team's responsibility for delivery. You will maintain regular reviews, checks and balances to ensure progress against targets. You will take an active role in rent and service charge reviews, internally and externally of the organisation. Accountability for identifying, setting, measuring and monitoring key performance indicators for your services ensuring your team are fully engaged in the performance objectives that are required to deliver them. Taking overall responsibility for producing regular performance monitoring reports internally and externally, acting where performance improvement is required, being responsible for meeting any requirements highlighted through audits and reporting to the leadership team on a regular basis. Working closely with the Hostel Coordinator and Finance department to ensure sound income management and accurate well managed customer accounts and tenure. Working closely with the Landlord and Property Service team to ensure the correct management of voids, repairs and compliance. Ensuring your team are equipped to fully inform the residents of their rights and responsibilities regarding the service and are enabled and empowered to participate in service improvements. Managing your team's understanding and adherence of all Squared's policies and procedures, including health and safety, compliance, business continuity planning and fairness. Always acting in accordance with the Squared values - being a champion of a values led culture and an ambassador for the organisation. About You We're looking for someone who is: You will play an integral role in the ongoing development and success of Squared as we develop and grow as an organisation. As a Service Manager, excelling in both written and verbal communications, you will have to be driven, well motivated and possess the skills, knowledge and determination to lead a team. You will insist on a commitment to meet the needs of the business and our customers through the delivery of well planned, high quality services. You will be a proactive and motivated, hard working self starter. You will be organised, efficient, able to work quickly and accurately under pressure whilst always maintaining excellent customer care. You will be resilient in the face of challenges, with a positive outlook and ability to motivate others. . click apply for full job details

Wallsend, NorthEast NE28, United Kingdom Full-time Permanent Mid-level Senior Posted 07 Jul 2026 Description Business Development Manager Location: Office based at CBX, Cobalt Business Park, Wallsend, NE28 9NZ. Hours: Monday - Thursday: 08:30 to 16:30. Friday: 09:00 to 16:00. Hybrid- Permanent- full time Competitive base salary + commission + Company benefits Green Zone Surveys is a building compliance and energy assessment company, supporting organisations across the UK and Ireland to meet legal, safety and sustainability obligations. We work with facilities management (FM) providers, HVAC companies and directly with businesses to deliver high-quality, reliable services across both public and private sectors. As we continue to expand, we are looking for an experienced Business Development Manager, ideally with a facilities management / HVAC background, to create and grow relationships with new clients. This is an office-based role (with the option of hybrid working) involving telesales, email and client-facing activity. The focus is on generating new business and you will work closely with prospective clients to understand their compliance and energy requirements, positioning Green Zone Surveys as a trusted long-term partner. The role is based at our North East head office in Wallsend. About the role: Identify and secure new business opportunities with FM and HVAC companies, as well as directly with businesses. Getting involved in the full sales cycle, from proactively generating new business through outbound telesales activity to preparing and sending quotes to clients / prospects and chasing them through to close. Using own initiative to identify and target organisations across relevant sectors Nurture relationships made with new clients and be able to provide additional services to them where applicable Track sales activity, pipeline and forecasts using CRM systems Work with internal marketing and service delivery teams to help generate new business and ensure smooth project delivery Represent Green Zone Surveys at industry events, networking opportunities and at client meetings in and out of the office What you will bring: Confident relationship builder with strong communication skills Self-motivated and target driven Background in HVAC and / or facilities management (desirable) Good understanding of building compliance or energy assessment services (desirable) Full UK driving licence and willingness to travel across the UK What's in It for You: Competitive salary plus commission structure Company pension scheme Free parking on site Birthday off Hybrid working option (up to 2 days per week) Vitality Life Insurance Company events. Supportive team environment with scope for personal development and career progression. Clear career progression path as the business and Group continue to grow Vadella Group is a PE-backed compliance services business operating across the TIC market- fire safety, water hygiene, asbestos, HVAC and health and safety consulting. We operate through a portfolio of specialist operating companies, each with their own identity and client base, supported by a Group infrastructure that enables them to grow. We are in a period of significant and deliberate growth, expanding our portfolio through acquisition and scaling our people and operational infrastructure accordingly. It is an exciting time to be joining the Group team.

Full-time Permanent Associate Description Who Are We: Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK's most forward-thinking maintenance and retrofit providers. Do you want to be part of something great? Role Overview: As a Systems Trainer at Cardo Group, you will play a key role in supporting the effective use of business systems across England, Ireland, Scotland, and Wales. In this role, you will collaborate closely with Business Analysts to translate system processes into practical, user-friendly training for frontline teams. You will be responsible for delivering engaging training sessions, supporting system adoption, and helping embed best practices across the business. Responsibilities: Deliver structured systems training across England, Ireland, Scotland, and Wales, ensuring operational teams effectively utilise work order management systems Operate as part of a high-performing team of four within the wider IT function of Cardo Group Collaborate with Business Analysts to translate technical system processes into clear, practical training solutions for operational teams Drive system adoption and support the consistent application of best practice across the organisation Provide ongoing support for system infrastructure in partnership with the Head of Business Excellence Support continuous improvement by identifying system usage gaps and training requirements across operational teams You Will Need: Proven knowledge of two or more of the following systems: works order management & field service, finance or HRIS, with the ability and willingness to upskill across additional platforms Strong communication and stakeholder engagement skills, with the ability to deliver training to colleagues at all levels of the organisation Ability to translate complex technical information into clear, structured, and accessible training content Confident working independently while contributing effectively as part of a wider team Strong organisational and planning skills, with the ability to manage a varied and mobile workload We Will Provide: This role comes with a package of £40,000 depending on experience. Car allowance or company car also included in additional to basic salary Excellent development and progression opportunities Range of Salary Sacrifice Schemes holiday purchase, EV schemes, AVC Pension contributions Life Assurance cover Wellbeing Resources and Counselling services Retail & Lifestyle Discount Platform Enhanced Family Leave Provisions Recognition initiatives and awards Occupational Sick Pay Please note all our roles are subject to Background, Identity & Security checks before commencement of employment. Why Join Cardo Group? We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values: Teamwork - We collaborate, support one another, and achieve more together. Integrity - We act with honesty, fairness, and transparency in everything we do. Excellence - We set high standards and deliver quality for our people and our customers. Respect - We value every individual and create a space where all voices are heard. We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

Full-time Permanent Associate Posted 28 May 2026 Description Who Are We: Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained. We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities. Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support. Cardo Group is becoming one of the UK's most forward-thinking maintenance and retrofit providers. Do you want to be part of something great? We are currently recruiting for a Customer Solutions Centre Manager to join our team in Slough. The Customer Solutions Centre Manager is responsible for leading and managing the Customer Solutions Team, ensuring the delivery of high-quality, efficient and responsive services to tenants and service users. The role is responsible for overseeing customer contact centre operations, ensuring effective resolution of housing-related enquiries across multiple communication channels, including telephone, email, web, and digital platforms. The successful candidate will also support service planning activities, including the coordination of repairs scheduling, resource allocation, and logistical planning in support of repairs and maintenance services. The role will drive continuous service improvement and enhance resident satisfaction through effective leadership and performance management. Role Overview: To lead and manage the customer contact centre as the primary point of contact forresidents and service users, ensuring the timely, efficient, and high-quality resolution of enquiries, service requests, and complaints in line with organisational standards, service targets, and operational plans. To ensure the effective delivery of repairs and maintenance services by supporting planning functions that ensure appropriate scheduling, resource deployment, and logistical coordination across responsive repairs. Responsibilities: Lead motivate, and develop the Customer Solutions Team to deliver high standards of customer service in line with organisational values and regulatory requirements. Support the effective scheduling, resource planning, and logistical coordination of repairs, maintenance, and planned works activities, ensuring services are delivered efficiently across the contract. Develop and implement operational and workforce plans to ensure the Customer Solutions Centre operates effectively and meets current and future service demand. Ensure the Customer Solutions Centre operates efficiently, responding to enquiries and service requests within agreed service standards, timescales, and key performance indicators (KPIs). Act as the escalation point for complex or sensitive resident issues, ensuring prompt resolution in accordance with policies and procedures. Work collaboratively with relevant teams to ensure seamless and integrated service delivery. Support service planning activities, including forecasting demand for repairs and customer contact, coordinating resource allocation, and supporting the delivery of responsive repairs. Monitor service performance through the analysis of call volumes, repair scheduling efficiency, productivity, customer satisfaction, and service quality using CRM, telephony, and repairs management systems. Ensure effective coordination between customer contact teams, planners, operatives, and contractors to maximise appointment availability and optimise service delivery. Manage staffing levels, shift patterns, and workforce planning to ensure appropriate service coverage and effective team performance. Identify training and development needs, supporting continuous professional development and staff engagement. Lead the implementation of new processes, systems, and technology to support service improvements, scheduling efficiency, and operational effectiveness. Contribute to business planning and service development, ensuring customer service and repairs planning priorities are aligned with contract objectives. Ensure compliance with relevant legislation and policies, including GDPR, safeguarding requirements, health and safety standards, and equality, diversity, and inclusion principles. Produce regular performance, scheduling, and service delivery reports for seniormanagement, contributing to strategic planning and continuous improvement. You Will Need: Demonstrable experience managing a customer contact or Service Centre, ideally within social housing, the public sector, or a related service environment. Proven experience overseeing scheduling, resource planning, or logistical coordination within repairs, maintenance, or service delivery environments. Experience working with repairs and maintenance systems, including scheduling tools and customer relationship management (CRM) platforms. Strong leadership and people management skills, with experience developing and motivating teams. Excellent communication skills, with the ability to engage effectively with customers, contractors, and internal stakeholders. Strong analytical, planning, and problem-solving skills, with the ability to interpret service and scheduling data to drive performance improvements. Experience contributing to service planning, business continuity planning, and operational improvement initiatives. Key Attributes: Customer-focused approach with a commitment to service excellence Strong organisational and operational planning capability Effective team leadership and people development Ability to coordinate complex service delivery activities Strong collaboration and influencing skills Commitment to operational efficiency and continuous improvement Adaptability and resilience in a fast-paced service environment Ability to make informed, data-driven decisions We Will Provide: Excellent development and progression opportunities Range of Salary Sacrifice Schemes holiday purchase, EV schemes, AVC Pension contributions Life Assurance cover Wellbeing Resources and Counselling services Retail & Lifestyle Discount Platform Enhanced Family Leave Provisions Recognition initiatives and awards Occupational Sick Pay Please note all our roles are subject to Background, Identity & Security checks before commencement of employment. Why Join Cardo Group? We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with. Our commitment to Equity, Diversity, and Inclusion is rooted in our core values: Teamwork- We collaborate, support one another, and achieve more together. Integrity -We act with honesty, fairness, and transparency in everything we do. Excellence -We set high standards and deliver quality for our people and our customers. Respect -We value every individual and create a space where all voices are heard. We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

Senior Business Development Manager - Buildscout Full-time Permanent Senior Posted 27 May 2026 Description Role : Senior Business Development Manager Reporting To : Buildscout Commercial Director Salary : £45,000 - £50,000 dependent on experience OTE - up to £85,000 Buildscout transforms planning application data into actionable business opportunities for property and construction professionals. Backed by Searchland - the UK's leading B2B PropTech company - we're at an exciting stage of growth, combining data, technology, and insight to help professionals move faster and smarter. We're now looking for an experienced Senior Business Development Manager to take a leading role in shaping and scaling our B2B SaaS sales strategy. This is a unique opportunity for someone ready to take the next step - driving significant ARR growth in a fast-paced, ambitious environment where your contribution is visible and rewarded. About the Role As Senior Business Development Manager, you will be responsible for driving revenue growth through proactive lead generation, client relationship management, and strategic sales execution. You'll be a key figure in shaping Buildscout's go to market approach and establishing scalable processes that set the foundation for long term success. You'll work closely with leadership to refine our commercial strategy, represent Buildscout at industry events, and help position us as a leading name in proptech innovation. What You'll Do Own the full B2B sales cycle - from cold outreach and qualification through to negotiation and close on complex, multi stakeholder deals. Build Sales pipeline - generate high quality opportunities via strategic outbound (calls, email, LinkedIn) and industry networking. Deliver compelling SaaS product demos - run consultative, value led demonstrations of our platform (virtual and in person) that speak to business outcomes, not just features. Engage and influence C suite and senior decision makers within enterprise and mid market property and construction businesses. Manage your pipeline with precision - keep HubSpot meticulously updated; use data to forecast accurately and prioritise the deals that move the needle on ARR. Be the voice of the market - feed structured client insight to Product and Marketing, helping shape positioning, messaging, and the product roadmap. Represent Buildscout in the industry - attend trade shows, PropTech events, and networking meetups to build brand presence and surface new opportunities. Help raise the bar - contribute to refining our sales playbook and support junior team members as we scale. At least 3 years in B2B SaaS sales with a proven, consistent track record of hitting or exceeding revenue targets. A natural outbound mindset - you generate your own opportunities and you're disciplined about it. Skilled at running live SaaS product demonstrations, both virtual and in person, tailored to the customer. Excellent communication, presentation, and negotiation skills across multiple stakeholder levels. Comfortable working autonomously in a fast paced, start up environment where priorities shift. UK right to work required Nice to have Experience within property, land, or construction sectors. Previous experience at a start up or scaling business. Interest in technology and data driven solutions. Benefits £45,000 - £50,000 base salary; up to £85,000 OTE. 25 days holiday plus bank holidays. Work eligibility required for UK residents. Our Commitment to Inclusion We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We welcome applications from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic. If you require any adjustments during the recruitment process, please let us know - we are happy to support you. Company Overview Behind every great project is a team of passionate professionals who bring ideas to life. We are designers, developers, strategists, and innovators, united by a shared vision to create meaningful experiences. Collaboration, creativity, and curiosity drive us forward, shaping the future with every project we take on.

RGIT Australia is looking for a Customer Solutions Centre Manager in Slough. This full-time role involves leading a team to ensure high-quality service delivery to tenants across various channels including phone and email. The ideal candidate will have experience in managing customer contact operations, focusing on continuous improvement and driving performance through effective leadership. Join a company dedicated to creating an inclusive workplace where diverse perspectives drive service excellence.

Full-time Permanent Intermediate or experienced Posted 23 Apr 2026 Description Through education, people can transform their lives and reach career goals. learndirect Group has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach. As the UK's leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education made accessible to all. From Access to Higher Education Diplomas and GCSEs to animal courses and compliance courses hosted to other businesses, we offer education to individuals and organisations from all backgrounds and at any stage of their life and career. We are recruiting for a Business Development Manager to support our Business-to-Business (B2B) entities, ClickHSE & AT&F Solutions. These entities are learndirect Group products where we provide education technology solutions and support services, helping Colleges, Universities, employers and Training Providers make online courses more accessible. We've dedicated time and expertise to create the highest quality e-learning content built purposely for learners. We're looking for a driven, confident, and commercially minded sales professional to join our expanding team. This is a hunter role (80% outbound, 20% inbound) where you'll own your sector and drive revenue growth through consultative selling and genuine relationship building. You'll be responsible for managing the full sales cycle: from prospecting and outreach to demo, negotiation, and close. You'll work alongside marketing, customer success and operations to deliver an exceptional client experience. ClickHSE, part of learndirect, is redefining workplace learning. We're one of the UK's fastest-growing providers of online compliance, training and upskilling solutions, helping businesses stay safe, compliant and competitive. With a catalogue of over 1,000 online courses spanning Health & Safety, Compliance, Leadership and Professional Development, we're building a new B2B sales team to take this to market, and we're looking for ambitious people to be part of the journey. Find our more about our Group entities below: Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need. With rapid expansion well underway, you could become a part of the online solution to educational needs. Key Responsibilities and Accountabilities Proactively identify, prospect and engage businesses across your target sector Run high-quality video demos and presentations to multiple stakeholders Close new business deals and hit or exceed monthly revenue targets Manage a pipeline of warm and cold leads using Cognism, Apollo, Dripify and HubSpot Collaborate with marketing to improve messaging, sequences and campaigns Stay informed about market trends, compliance changes and training needs Represent ClickHSE as an industry expert for your sector What we are looking for in you Proven track record of outbound prospecting and closing new business Strong communication and presentation skills (video and phone) Self-starter with a hunter mentality and desire to build something new Team player; motivated by shared success and collaboration Comfortable using data and insights to shape innovative solutions. Stays ahead of market trends and applies learning to drive continuous improvement. Excellent verbal and written communication skills with professional presence. Strong time management and organisational skills; able to prioritise workload effectively. Resilient and adaptable in a fast-paced, changing environment. Positive, proactive mindset with a strong desire for self-development. 2+ years of B2B sales experience, ideally in SaaS, training or digital services - desirable Confident using CRM tools and outreach platforms (HubSpot, Apollo, LinkedIn) - desirable Our preference is for this position to be based on-site in Bournemouth, Dorset. Hybrid working may be considered depending on individual circumstances. Why work with Us Complete a funded course of your choice after your probation period Excellent holiday allowance plus bank holidays - to include one extra day's holiday for your birthday / appreciation day £50 Amazon thank you Voucher for your birthday Company pension scheme Refer a friend scheme Inclusive culture and positive working environment Staff social events We are an equal opportunity employer, always looking for the right talent based on merit for every position. Learndirect Group believes passionately in including all employees equally in the learndirect culture and mission. We actively encourage diversity of thought and champion our talented individuals.

High Blantyre, Scotland G72, United Kingdom Full-time Permanent Admin Description Location:Hamilton International Technology Park, office-based, 5 days a week About DataVita DataVita is a next-generation cloud and infrastructure company operating from Tier III-certified data centres in Scotland. We work at the bleeding edge of AI adoption, automation, and how these technologies can be integrated into complex legacy environments to deliver genuine transformation. DataVita is the fastest growing technology company in Scotland, with plans to deploy and invest over £2 billion in the coming years. You would be joining at a relatively early stage of that trajectory. For the right person, this is a chance to build something from the ground up inside a business that is scaling fast. About the Role DataVita has a small, highly skilled team delivering large-scale infrastructure solutions for both public and private sector clients, supported through our state-of-the-art Tier III data centre facilities. Weare now looking to expand our team further with the addition of a 3rd Line Support Analyst. This role is ideal for a technically capable individual who thrives in a fast-paced managed service environment. You'll support enterprise customers across a range of managed services including IaaS, BaaS, DRaaS and Network. A solid background in technical service desk or operational support is essential, with cloud platform and disaster recovery experience highly desirable. Responsibilities Acting as the final technical escalation point, taking ownership of complex incidents Co-ordination and ownership of escalated support tickets, ensuring service levels aremaintained Ownership of the ongoing operation and maintenance of core service platforms, includingpatching, vulnerability remediation and incident resolution Work alongside networking, security, and infrastructure teams on customer projects. Liaising with 3rd party vendors and customers, leading troubleshooting calls to perform root cause analysis on critical system issues Creating and maintaining technical documentation Required Skills & Experience Strong troubleshooting skills across Windows and Linux OS, virtualisation, storage, backups and networking Excellent communication skills with the ability to work directly with customers and internal stakeholders. Team player with the ability to work effectively across technical teams High level of attention to detail Full UK driving license Desired Skills & Experience Experience working within a Managed ServiceProvider (MSP) or enterprise data centre environment Exposure to virtualisation platforms such as VMware or Hyper-V Experience with physical server installation, maintenance and troubleshooting Experience with enterprise backup and disaster recovery solutions such as Cohesity Familiarity with vulnerability management tooling Exposure to enterprise monitoring platforms Experience using ITSM toolsets such as ServiceNow Knowledge of ITIL service management practices What You Will Get The chance to shape a creative function inside a fast-scaling business Direct exposure to every area of the company Training and development throughout your time at DataVita 33 days annual leave Life assurance at 4x salary Group income protection at 70% of salary for up to 2 years : remote GP - physiotherapy, nutritionist, and more Cycle to Work and EV car salary sacrifice schemes 6 fully expensed company events per year Option to donate to charity through salary

RGIT Australia, located in Blantyre, Scotland, is seeking a 3rd Line Support Analyst. This full-time, permanent position demands a technically capable individual to support enterprise customers across a range of managed services. Your role will involve ownership of incidents, coordination of support tickets, and collaboration with various technical teams. A solid background in technical service desk or operational support is essential, with cloud and disaster recovery experience desirable. The company offers numerous benefits, including 33 days annual leave and life assurance at 4x salary.

Greater Manchester, NorthWest M1, United Kingdom Full-time Permanent Band 09 Posted 12 May 2026 Description Academic Partnerships Manager Department: Academic Partnerships / Strategic Partnerships Location: Manchester, England, United Kingdom (with travel to partner universities and UKMC campuses as required) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday Reports To: Senior Leadership Team / Designated Director Job Overview UK Management College is seeking an experienced and relationship-focused Partnership Manager to support and strengthen collaborative working between UKMC and its university partners. The postholder will play a key role in maintaining effective partnerships, supporting operational and academic collaboration, and ensuring strong communication between UKMC and partner institutions. The role will involve coordinating partnership activities, supporting compliance and quality processes, and contributing to the development of strategic relationships within the Higher Education sector. The successful candidate will be based in Manchester with flexibility to travel to university partner sites and UKMC campuses as required. Key Responsibilities Partnership Management and Stakeholder Engagement Act as a key liaison between UKMC and partner universities for operational and partnership related matters. Build and maintain effective relationships with university representatives, academic teams, and professional service departments. Coordinate partnership meetings, operational reviews, and collaborative activities. Support the management and implementation of partnership agreements and associated requirements. Ensure effective communication between internal departments and external university stakeholders. Maintain professional and responsive engagement with partner institutions to support positive working relationships. Operational Coordination and Compliance Support partnership related operational processes across academic and professional service functions. Monitor actions, deadlines, and reporting requirements linked to university partnerships. Assist with compliance activities relating to quality assurance, governance, and regulatory expectations within Higher Education. Support preparation for audits, reviews, validation events, and partnership monitoring activities. Contribute to the development and improvement of partnership processes and operational procedures. Academic and Institutional Support Work collaboratively with academic teams, registry, admissions, quality, compliance, and student services departments. Support onboarding and implementation activities for new partnership developments or programme expansions. Assist in preparing reports, presentations, and partnership updates for senior management and external stakeholders. Contribute to projects and initiatives aimed at enhancing student experience and institutional effectiveness. Administration and Reporting Maintain accurate partnership records, documentation, and tracking systems. Ensure timely completion of partnership related administration and follow up actions. Participate in meetings, institutional activities, and cross departmental initiatives as required. Person Specification Degree qualification or equivalent professional experience. Previous experience working within Higher Education, partnership management, stakeholder engagement, or university collaboration environments. Strong organisational and administrative skills with the ability to manage multiple priorities. Excellent communication and interpersonal skills. Ability to build professional relationships with internal and external stakeholders. Experience coordinating meetings, projects, or operational activities. Strong Microsoft Office and reporting skills. Ability to work independently and collaboratively within a fast paced environment. Flexibility and willingness to travel where required. Experience working within a regulated Higher Education provider. Knowledge of Office for Students (OfS) requirements and Higher Education quality assurance processes. Experience supporting collaborative provision, validation partnerships, or franchised programmes. Experience preparing reports or documentation for senior leadership and external stakeholders. Benefits Competitive salary package. Opportunities for professional development and career progression. Supportive and collaborative working environment. Opportunity to work within a growing Higher Education institution. Equality, Diversity and Safeguarding UK Management College is committed to promoting equality, diversity, and inclusion and welcomes applications from all suitably qualified candidates. UKMC is also committed to safeguarding and promoting the welfare of students and expects all staff to share this commitment.

RGIT Australia is looking for an Academic Partnerships Manager to enhance collaboration between UK Management College and its university partners. The successful candidate will manage relationships and ensure effective communication while coordinating partnership activities. Key responsibilities include stakeholder engagement, monitoring compliance, and supporting academic progress. A degree qualification and previous experience in the Higher Education sector are essential. This full-time position supports professional development and offers a dynamic work environment in Manchester.

RGIT Australia is seeking a Senior Infrastructure & Support Engineer to lead the maintenance and evolution of our core infrastructure. This role is crucial in ensuring that our technology enables a brilliant experience for colleagues and customers. The ideal candidate will have a strong background in 3rd line infrastructure support, Microsoft ecosystem expertise, and at least 5 years of experience in mixed cloud and on-prem environments. The position offers a hybrid working model, allowing flexibility between office and remote work. Salary starts from £45,000, with a range of benefits provided after a qualifying period.

Full-time Permanent Mid-level Posted 04 Feb 2026 Description Tropic Skincare is growing fast, and our IT team plays a vital role in powering that journey, delivering secure, scalable digital services across our manufacturing and commercial business. We're looking for a Senior Infrastructure & Support Engineer to take a leading role in maintaining and evolving our core infrastructure, driving technical excellence across cloud, networking, security, and operational improvement. This is a high-impact, hands on role for someone who thrives on solving complex problems and improving systems. You'll act as the highest escalation point for major incidents, support the service desk function, and help embed best practice through strong documentation, process refinement, and proactive problem management. Working closely with teams across Manufacturing, NPD, Customer Service, Marketing, Finance, QA/QC, eCommerce and Digital, you'll play a key part in ensuring Tropic's technology enables a brilliant experience for colleagues and customers alike. Key Responsibilities Act as the senior escalation point for complex incidents across Microsoft 365, Azure/AWS, networking, servers, and manufacturing systems; lead root cause analysis and permanent fixes; mentor and guide 1st/2nd line engineers. Own and optimise core infrastructure platforms including Entra ID, Microsoft 365, Endpoint Manager, JAMF, and cloud services; monitor performance, capacity, and availability. Maintain network infrastructure (Wi Fi, VPN, VLANs, routing/switching); oversee patching, vulnerability remediation, and device compliance; support firewall/security platforms and enforce Cyber Essentials Plus / ISO27001 aligned controls; ensure high availability for manufacturing and warehouse operations. Manage backup and recovery across Microsoft 365 and critical platforms; test restores and disaster recovery procedures regularly; strengthen business continuity and resilience. Lead or support infrastructure projects (migrations, upgrades, automation, security rollouts); partner with stakeholders across the business; maintain clear documentation and handovers. Support GDPR, cyber security, and IT policy adherence; own technical change control and audit ready documentation. What We're Looking For Strong senior level experience in 3rd line infrastructure support with clear platform ownership. Deep Microsoft ecosystem expertise across Entra ID, Microsoft 365 security, Intune/Endpoint Manager, Defender, JAMF. Proven capability managing Azure infrastructure and governance (AWS exposure beneficial). Solid hands on background in Windows Server, Active Directory, Group Policy, DNS/DHCP. Strong networking knowledge including routing, VLANs, VPNs, Wi Fi (Aruba experience desirable). Experience administering next generation firewalls, segmentation, and secure multi site environments. Working knowledge of backup, disaster recovery, resilience, and monitoring tools (e.g., SolarWinds, PRTG). Practical automation skills using PowerShell, Microsoft Graph, and modern tooling. Familiarity with ITSM/service management platforms (Jira, Freshservice, Asana). Proactive, security first mindset aligned with Cyber Essentials Plus, ISO27001 principles, GDPR. Strong communication, documentation, and ability to work across technical and non technical teams. Continuous improvement approach, including using AI enabled tools (e.g., Copilot) to enhance IT operations. 5+ years' experience in mixed cloud and on prem environments; manufacturing exposure is a plus. What We Offer Employment Type: Full time, Monday to Friday, 9am to 5pm. Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon. Hybrid Working: Blend of office and remote working with a minimum of 3 days in the office. Salary: Starting from £45,000. Benefits: Hybrid working, up to 33 days' holiday, enhanced family leave, private medical insurance, Medicash plan, life insurance (all available after a qualifying period), EAP via the Wisdom App, generous product allowance, 50% discount for family and friends, retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog friendly HQ with chill zone and pool table, on site parking, regular social events, and wellbeing perks. Start Date: Immediate. About Tropic Tropic Skincare is one of the UK's fastest growing beauty businesses, certified vegan, cruelty free and CarbonNeutral. We are committed to creating a healthier, greener, more empowered world. Commitment to Equal Opportunities Our team is as diverse as it is talented because we cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics, and never discriminate. We provide reasonable accommodations for applicants with disabilities at every stage of the hiring process. We focus on skills, experience, and qualifications to ensure a fair and inclusive process.

Join Best.Energy as a Business Development Executive Love talking to people? Confident on the phone? Whether you have telesales and B2B lead generation experience or just a drive to win, we want to hear from you! At Best.Energy, we're on a mission to make buildings smarter, more efficient, and more sustainable. As a global leader in energy monitoring and management, we help businesses cut waste, reduce costs, and drive the transition to net zero. With innovative technology and a passionate team, we're making the built environment greener - one building at a time. The Details Based from our Bristol HQ 4 days a week, with one day working from home. Competitive basic salary with realistic earning potential of up to £43,000 for high performers, plus regular bonuses and prize incentives. Terms: Permanent / Full-time. About the Role As a Business Development Executive, you'll play a key role in generating new business opportunities and supporting our sales pipeline. Your main focus will be reaching out to potential clients, introducing our energy management solutions, and booking qualified sales appointments. You'll be part of a high-energy team, supported by cutting-edge tools and great data, helping to drive Best.Energy's growth. Key Responsibilities Engage potential clients through outbound calls, emails, and LinkedIn outreach Introduce energy management solutions, handle objections, and qualify leads Use multiple channels to nurture prospects and book sales appointments Target key individuals using our data platform (ZoomInfo) and execute telephone campaigns Maintain and organise the CRM system, ensuring accurate records and follow-ups What We're Looking For A hunger for success and a high-energy approach Excellent interpersonal and communication skills Confidence in outbound sales, including cold calling and handling objections Strong persuasion skills and resilience to keep driving results Ability to think quickly and adapt to different clients Organised, detail-oriented, and proactive in managing sales interactions Confidence in picking up IT systems; previous CRM experience is a plus Familiarity with Google Workspace and LinkedIn for outreach is beneficial A background in B2B sales or previous cold calling experience would be highly desirable What You'll Get - Life at Best.Energy We're a fast-paced, mission-driven team, and we look after our people. Our benefits package includes: Pension scheme through NEST Pensions 33 days of flexible holiday allowance increasing on length of service Enhanced parental and family leave policies We celebrate diversity and are committed to being an inclusive employer. If you're passionate about driving sustainability and have the skills to make a difference, we'd love to hear from you! If you require adjustments to the application process, let us know - we're happy to help.

Full-time Permanent Employee Description IT Infrastructure Engineer - Katharine House Hospice. Job Type: Permanent, Full time Location: Katharine House Hospice, Stafford Hours: 37.5 hours per week Closing date: 17/07/2026 (may close earlier, subject to response rate) Telephone interview date: 24/07/2026 Face-to-face interview date: 29/07/2026 We are seeking an experienced IT Infrastructure Engineer to provide first, second and third line technical support across all Katharine House sites. This is a deeply rewarding opportunity to support patients with life-limiting illnesses and their carers by ensuring that systems are secure, reliable and aligned with both current and future operational goals. About Us Katharine House Hospice is a specialist palliative care service supporting adults with life-limiting illness. Our aim is to enable people with incurable illnesses to live life as fully as possible and make the most of the time that they have, as well as supporting their loved ones. We focus on delivering high quality care and can give the time needed to provide the best experience for our patients and their families. Our greatest asset is our staff resource, both paid or voluntary. We have a wide range of dedicated, professional, enthusiastic employees who work together to deliver a service of excellence. We value people - so much so, it's one of our three key values as a charity. We provide ongoing support with opportunities for professional development for our staff. We are also able to provide access to the NHS pension scheme if you are currently an existing member. The Role Please note, an enhanced DBS clearance will be required for this role. You'll work 37.5 hours per week within the hours of 8.30am-5pm Monday to Friday however there is the need to work occasional evenings and weekends on an on-call basis, to meet the needs of the Hospice. The successful candidate will provide both face to face and remote support to users across two main sites in Stafford, with occasional travel to over 15 retail outlets within a 25-mile radius and therefore, a full driving licence, access to a vehicle and business insurance are required for this role. We're open to discussing flexible working arrangements that meet the needs of both the service and the successful candidate. Skills and Experience A full driving licence, access to a vehicle and business use insurance. A degree in an IT related discipline or the equivalent experience. Relevant IT certifications (e.g. Microsoft, CompTIA A+/Network+, Cisco, ITIL) or equivalent recognised qualifications. Strong customer service and communication skills. Be a team player who is logical and able to problem solve. Ability to manage multiple priorities effectively. Awareness of up-to-date IT security best practices. Confident with Microsoft Office Suite (Office 365). Technical expertise in Active Directory and Microsoft Entra, Microsoft 365 Administration, Intune, Defender, Azure, SQL Server, Exchange, ESET Endpoint Security, Telephony Systems Support (3CX) and Veeam Backup, Networking technologies including TCP/IP, DHCP, DNS, switching, routing and firewalls. Be committed to upholding the hospice values. What's in it for you? Annual leave 33 days per annum, which includes bank holidays (pro rata for part-time), increasing after 5 and 10 years' service. Buying and selling of annual leave on an annual basis. We match contributions up to 7%. If you're currently contributing to the NHS pension scheme you can continue to do so. Reassurance should the worst happen. 2 x salary to your family. Employee Assistance Programme - Providing support for your wellbeing. Training and development opportunities - Continuous learning and professional growth. Occupational sick pay - Support during times of illness. Healthcare cash benefit plan - Contributory plan to help cover health-related expenses. Free on-site parking Please note we are unable to provide sponsorship at this time. The closing date is 17/07/2026, however we may close this advert earlier, subject to response rates. If you require any reasonable adjustment to participate in this process, please do not hesitate to contact HR on Please note that applications will be shortlisted on an ongoing basis and this vacancy may be closed early if the positions are filled. Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience. Job Description We help local adults with complex, progressive illnesses from diagnosis to the end of life through free, high quality, specialist palliative care, advice and guidance, and we support those close to them. Purpose and impact The IT Infrastructure Engineer will provide first, second and third line technical support across all Katharine House sites and play a key role in the design, maintenance, and continuous improvement of the organisation's IT infrastructure. The role is responsible for ensuring systems are secure, reliable, and aligned with both current operational needs and future organisational goals. Part of the team The post holder will work closely with the IT Manager, internal stakeholders, and third party suppliers to support day to day operations, lead technical problem resolution, and contribute to the strategic development of the IT environment. Core Responsibilities Technical Support & Service Operations Deliver friendly, high-quality first, second, and third-line IT support to users both on-site and remotely via telephone, email, and face-to-face interactions, providing clear, patient guidance tailored to varying levels of IT confidence while maintaining excellent customer service standards. Log, track, and resolve incidents and service requests via the IT Service Management (ITSM) system, ensuring accurate documentation and timely resolution. Analyse recurring incidents, identify potential risks and emerging trends, and elevate findings with recommendations to the IT Manager. Provide user guidance and basic IT training to improve confidence and effective use of systems. Infrastructure, Systems & Device Management Support and maintain IT hardware, server infrastructure, networking equipment, and cloud-based platforms. Ensure the IT asset register is accurate, up to date, and properly maintained. Image, configure, and deploy desktop and laptop devices within an enterprise environment. Deploy, configure, and support mobile and handheld devices. Install, configure, and maintain approved software applications. Diagnose and resolve Microsoft-based desktop and laptop issues both locally and remotely. Monitor system backups, investigate failures, and liaise with third-party support providers as required. Ensure operating systems, applications, and firmware are kept up to date with security patches and updates. Operational Resilience & Cover Provide operational cover for the IT Manager in periods of annual leave or sickness to ensure continuity of service. Architecture, Strategy & Business Alignment Contribute to the design and evolution of the organisation's IT architecture, including applications, infrastructure, data, and security. Ensure systems integrate effectively and operate reliably and efficiently. Translate organisational requirements into practical and scalable technical solutions. Ensure IT systems support both current operational needs and future organisational objectives. Advise management on technology options, associated risks, and trade-offs. Establish and apply architectural principles such as security by design, least privilege, and cloud-first approaches. Act as a bridge between technical teams and non-technical stakeholders, clearly communicating technical concepts. Anticipate future technology needs, contributing to IT roadmaps and strategic planning. Plan and support system upgrades, migrations, and decommissioning activities. Company Overview Katharine House Hospice's aim is to enable people with incurable illnesses to live life as fully as possible and make the most of the time that they have, as well as supporting their loved ones. Our care is free and provided where and when it is needed most - in the community, at home, or at our hospice.

RGIT Australia is seeking an experienced IT Infrastructure Engineer to provide comprehensive technical support across all Katharine House sites. This role involves ensuring that systems are secure, reliable and aligned with operational goals. The successful candidate will work 37.5 hours per week, offering both face-to-face and remote support. Strong IT skills and a full driving license are essential for this position. Join a passionate team dedicated to high-quality palliative care.

RGIT Australia is seeking a Cyber Operator for a full-time, permanent role based in Portsmouth, UK. The position involves conducting threat-led investigations, improving customer security posture, and leading incident response activities. You will work within a dynamic team environment, handling real investigations and contributing to automation efforts. Strong communication skills and a passion for cyber security are essential. The compensation is up to £60,000 GBP annually.