Ontapjobsearch is seeking an administrator in Hartlepool for an ongoing temporary assignment. The role supports a CRM transition and involves moving backlog data to the new system. You will need good attention to detail and IT literacy, with daily travel to Hartlepool and an immediate start. Working hours are 8am-4pm, Monday to Friday. This temporary placement offers regular hours and a straightforward onboarding process.
25/07/2026
Full time
Ontapjobsearch is seeking an administrator in Hartlepool for an ongoing temporary assignment. The role supports a CRM transition and involves moving backlog data to the new system. You will need good attention to detail and IT literacy, with daily travel to Hartlepool and an immediate start. Working hours are 8am-4pm, Monday to Friday. This temporary placement offers regular hours and a straightforward onboarding process.
Overview Administrator (temporary) - Hartlepool. £12.71 per hour. Immediate start. My client in Hartlepool has an immediate requirement for an administrator to join them on an ongoing basis. They are moving to a new CRM system and are looking for someone with good attention to detail and IT literacy to help with transferring backlog data to the new system. Responsibilities Provide administrative support to aid the transition to a new CRM system. Assist with transferring backlog data into the new CRM, ensuring accuracy and attention to detail. Support data processing and documentation to maintain orderly records during the migration. Qualifications Excellent attention to detail and IT literate. Available to start immediately and able to travel to Hartlepool daily. Experience in administration and familiarity with CRM systems preferred. Hours of work: Monday to Friday 8am - 4pm
25/07/2026
Full time
Overview Administrator (temporary) - Hartlepool. £12.71 per hour. Immediate start. My client in Hartlepool has an immediate requirement for an administrator to join them on an ongoing basis. They are moving to a new CRM system and are looking for someone with good attention to detail and IT literacy to help with transferring backlog data to the new system. Responsibilities Provide administrative support to aid the transition to a new CRM system. Assist with transferring backlog data into the new CRM, ensuring accuracy and attention to detail. Support data processing and documentation to maintain orderly records during the migration. Qualifications Excellent attention to detail and IT literate. Available to start immediately and able to travel to Hartlepool daily. Experience in administration and familiarity with CRM systems preferred. Hours of work: Monday to Friday 8am - 4pm
Database Officer (Part-Time, Temporary) Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays) Hours: 21 hours per week (3 days) Contract: Ongoing Temporary Assignment Rate: £19.23ph We are delighted to be supporting a national disability charity in their search for a part-time Database Officer to join their fundraising operations team on an ongoing temporary basis. This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently. Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function. Key Responsibilities Process donations received through multiple channels including online, post and telephone. Accurately record and import fundraising income into the organisation's CRM system. Support the processing of income received via third-party fundraising platforms. Maintain accurate and up-to-date supporter records. Assist with data cleansing, deduplication and other data quality projects. Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner. Contribute to the continuous improvement of data management processes and procedures. About You We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data. You will have: Experience using Microsoft Dynamics 365 or a similar CRM database. Previous experience processing data and completing administrative tasks to a high degree of accuracy. Strong Excel skills, including experience using formulas to manipulate and cleanse data. Experience working with large datasets and maintaining data quality. Excellent attention to detail and a methodical approach to work. The ability to prioritise a busy workload and manage competing deadlines. Good communication skills and the confidence to work collaboratively across teams. An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous. Please apply now for immediate consideration.
25/07/2026
Full time
Database Officer (Part-Time, Temporary) Location: Hybrid working with regular attendance at a central London office (Tuesdays and Thursdays) Hours: 21 hours per week (3 days) Contract: Ongoing Temporary Assignment Rate: £19.23ph We are delighted to be supporting a national disability charity in their search for a part-time Database Officer to join their fundraising operations team on an ongoing temporary basis. This is an excellent opportunity for a data-focused administrator with strong CRM and Excel skills to play a key role in supporting fundraising activity. You'll be responsible for processing donations, maintaining accurate supporter records and ensuring income data is recorded and reconciled efficiently. Working closely with fundraising and finance colleagues, you'll help ensure high-quality data management and provide vital support to the charity's income processing function. Key Responsibilities Process donations received through multiple channels including online, post and telephone. Accurately record and import fundraising income into the organisation's CRM system. Support the processing of income received via third-party fundraising platforms. Maintain accurate and up-to-date supporter records. Assist with data cleansing, deduplication and other data quality projects. Work closely with the Finance team to ensure income is coded correctly and reconciled in a timely manner. Contribute to the continuous improvement of data management processes and procedures. About You We are looking for someone who is highly organised, detail-oriented and confident working with large volumes of data. You will have: Experience using Microsoft Dynamics 365 or a similar CRM database. Previous experience processing data and completing administrative tasks to a high degree of accuracy. Strong Excel skills, including experience using formulas to manipulate and cleanse data. Experience working with large datasets and maintaining data quality. Excellent attention to detail and a methodical approach to work. The ability to prioritise a busy workload and manage competing deadlines. Good communication skills and the confidence to work collaboratively across teams. An understanding of GDPR, data protection principles and Gift Aid processes would be advantageous. Please apply now for immediate consideration.
Join beqom, where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent. Founded in Switzerland and serving clients worldwide, our powerful, enterprise-ready products are fuelled by beqom pay intelligence. Role Overview As Resource Manager, you sit within the PMO function of beqom's Professional Services (PS) organisation and own how we plan, deploy, and optimise our PS workforce. You are the custodian of our Professional Services Automation (PSA) platform, Kantata, and of the data, models, and processes that sit on top of it. Your work ensures the right people, with the right skills, are on the right customer engagements at the right time, while giving leadership a clear, real-time view of capacity, utilisation, and the revenue our resourcing decisions generate. This is a central operational role: you translate the sales pipeline and delivery backlog into a workforce plan, keep the staffing model accurate, and turn resourcing and delivery data into reporting that is trusted and used across beqom. What you'll be doing PSA Platform Administration (Kantata) Act as the system owner and administrator of Kantata , covering configuration, user and role management, workflows, templates, permissions, and data integrity. Define and enforce standards for how projects, tasks, roles, rates, and time are set up and maintained in the tool so data is consistent and reliable. Own timesheet and time-tracking governance, ensuring timely and accurate submission and approval across the PS team. Manage integrations and data flows between Kantata and adjacent systems, CRM (HubSpot), finance (Sage Intacct), and HR systems, working with Operations and system owners to keep them accurate. Provide day-to-day support, training, and enablement to PS users and act as the escalation point for tool issues and enhancement requests. Skills & Capability Management Build and maintain an accurate, up-to-date skills matrix covering all PS resources, including skills, certifications, product and domain expertise, languages, and proficiency levels. Keep resource profiles current in Kantata so that assignments can be matched to verified skills and availability. Identify capability gaps against current and forecast demand and feed these into hiring, partner/subcontractor, and training plans. Workforce & Capacity Planning Build and maintain the beqom PS staffing model, translating the sales pipeline and delivery backlog into forecast resource demand. Run rolling capacity vs. demand analysis to surface shortfalls and over-capacity before they affect delivery, and recommend actions, hire, reskill, reallocate, or engage partners. Monitor and forecast billable utilisation, minimising unbilled time by proactively redeploying resources to engagements, internal projects, or training. Partner with PS leadership and Talent Acquisition to inform hiring and reskilling plans that keep capacity aligned to forecast demand. Resource Assignment & Deployment Assign resources to customer engagements based on skills, availability, development goals, and cost, balancing customer needs with utilisation targets. Run the resourcing process end to end, managing incoming demand, resolving conflicting requests, and keeping assignments and forecasts current in Kantata. Manage pre-assignments, confirmations, and changes, giving delivery and account teams clear visibility of who is committed where and when. Act as a key contributor to PS margin improvement, track the drivers of margin (utilisation, staffing mix, blended internal/partner rates, and cost) and surface risks and opportunities to PS leadership. Model the margin impact of resourcing options and use it to inform assignment and capacity decisions. Partner & Extended Workforce Management Treat partners, subcontractors, and other external resources as part of the managed capacity pool, maintaining their profiles, skills, and availability in Kantata alongside internal resources. Work with the wider Delivery team to decide when to deploy partner capacity versus internal resources, and design blended staffing that balances cost, margin, skills, and delivery risk. Coordinate onboarding and offboarding of partner resources in the PSA tool, ensuring correct roles, cost rates, and bill rates are set up before assignment. Manage partner demand end to end, from requesting resources against a statement of work through to assignment, time capture, and invoicing. Ensure partner time is captured and approved in Kantata so that partner-delivered work is billed and recognised correctly, and reconcile partner cost and invoices with Finance. Track partner utilisation, cost, and margin contribution, and feed partner capacity and performance data into workforce planning and reporting. Finance, Billing & Revenue Operations Work with Finance to ensure PS can accurately book, forecast, and recognise revenue through effective use of Kantata. Maintain rate cards, cost rates, and project financial settings in the PSA tool so that margin, billing, and revenue data are correct. Support month-end close, revenue recognition, and billing accuracy by keeping time, cost, and project data clean and reconciled between Kantata and Sage Intacct. Provide resourcing and utilisation inputs to PS financial forecasting, backlog, and revenue-planning cycles. Reporting, Analytics & Dashboards Produce operational reporting and dashboards covering utilisation, capacity, staffing, backlog, margin, and delivery KPIs, for use across PS, Finance, and executive leadership. Maintain a single, trusted source of resourcing and delivery metrics and define the KPIs and definitions behind them. Turn data into insight and clear recommendations for leadership, not just reports. Process & Continuous Improvement Own and continuously improve resource management processes, standards, and governance within the PMO. Champion better adoption and value from Kantata, rolling out new features and ways of working. Contribute to wider PMO and PS operational initiatives as the practice scales. Skills & Experience What you'll bring Proven experience in resource management, workforce and capacity planning, or PS operations, ideally within a SaaS, consulting, or technology Professional Services organisation. Hands on experience administering or acting as a power user of a PSA tool, Kantata (Mavenlink) strongly preferred; experience with a comparable PSA tool is valued. Strong analytical and data skills, with advanced Excel or Google Sheets and confidence building models, dashboards, and reporting. Strong commercial acumen with a clear understanding of the levers of Professional Services margin, utilisation, leverage, rates, cost, and mix, along with a track record of using data to improve them. Excellent stakeholder management and communication skills in English, with the ability to influence delivery, finance, and leadership stakeholders. Highly organised, able to balance multiple competing priorities and resolve resourcing conflicts calmly and fairly. A proactive, problem solving mindset with strong attention to data quality and process discipline. Experience managing a blended workforce of internal and partner/subcontractor resources, including partner onboarding, rates, and cost reconciliation. Bonus points if you have Experience implementing or optimising a PSA tool, Kantata implementation experience is a strong plus. Familiarity with HubSpot and Sage Intacct and their integration with PSA tooling. Experience working in an enterprise SaaS or HRIS implementation environment. Knowledge of BI or reporting tools such as Power BI, Tableau, or Kantata Insights. Additional European languages, please indicate in your CV with proficiency level. Why join us? Your career, your design. Unleash your ambition in our dynamic, autonomous environment. Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work. Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.
24/07/2026
Full time
Join beqom, where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world's most respected companies, beqom enables HR and business leaders to navigate global compliance and make smarter pay decisions that attract, retain, and motivate top talent. Founded in Switzerland and serving clients worldwide, our powerful, enterprise-ready products are fuelled by beqom pay intelligence. Role Overview As Resource Manager, you sit within the PMO function of beqom's Professional Services (PS) organisation and own how we plan, deploy, and optimise our PS workforce. You are the custodian of our Professional Services Automation (PSA) platform, Kantata, and of the data, models, and processes that sit on top of it. Your work ensures the right people, with the right skills, are on the right customer engagements at the right time, while giving leadership a clear, real-time view of capacity, utilisation, and the revenue our resourcing decisions generate. This is a central operational role: you translate the sales pipeline and delivery backlog into a workforce plan, keep the staffing model accurate, and turn resourcing and delivery data into reporting that is trusted and used across beqom. What you'll be doing PSA Platform Administration (Kantata) Act as the system owner and administrator of Kantata , covering configuration, user and role management, workflows, templates, permissions, and data integrity. Define and enforce standards for how projects, tasks, roles, rates, and time are set up and maintained in the tool so data is consistent and reliable. Own timesheet and time-tracking governance, ensuring timely and accurate submission and approval across the PS team. Manage integrations and data flows between Kantata and adjacent systems, CRM (HubSpot), finance (Sage Intacct), and HR systems, working with Operations and system owners to keep them accurate. Provide day-to-day support, training, and enablement to PS users and act as the escalation point for tool issues and enhancement requests. Skills & Capability Management Build and maintain an accurate, up-to-date skills matrix covering all PS resources, including skills, certifications, product and domain expertise, languages, and proficiency levels. Keep resource profiles current in Kantata so that assignments can be matched to verified skills and availability. Identify capability gaps against current and forecast demand and feed these into hiring, partner/subcontractor, and training plans. Workforce & Capacity Planning Build and maintain the beqom PS staffing model, translating the sales pipeline and delivery backlog into forecast resource demand. Run rolling capacity vs. demand analysis to surface shortfalls and over-capacity before they affect delivery, and recommend actions, hire, reskill, reallocate, or engage partners. Monitor and forecast billable utilisation, minimising unbilled time by proactively redeploying resources to engagements, internal projects, or training. Partner with PS leadership and Talent Acquisition to inform hiring and reskilling plans that keep capacity aligned to forecast demand. Resource Assignment & Deployment Assign resources to customer engagements based on skills, availability, development goals, and cost, balancing customer needs with utilisation targets. Run the resourcing process end to end, managing incoming demand, resolving conflicting requests, and keeping assignments and forecasts current in Kantata. Manage pre-assignments, confirmations, and changes, giving delivery and account teams clear visibility of who is committed where and when. Act as a key contributor to PS margin improvement, track the drivers of margin (utilisation, staffing mix, blended internal/partner rates, and cost) and surface risks and opportunities to PS leadership. Model the margin impact of resourcing options and use it to inform assignment and capacity decisions. Partner & Extended Workforce Management Treat partners, subcontractors, and other external resources as part of the managed capacity pool, maintaining their profiles, skills, and availability in Kantata alongside internal resources. Work with the wider Delivery team to decide when to deploy partner capacity versus internal resources, and design blended staffing that balances cost, margin, skills, and delivery risk. Coordinate onboarding and offboarding of partner resources in the PSA tool, ensuring correct roles, cost rates, and bill rates are set up before assignment. Manage partner demand end to end, from requesting resources against a statement of work through to assignment, time capture, and invoicing. Ensure partner time is captured and approved in Kantata so that partner-delivered work is billed and recognised correctly, and reconcile partner cost and invoices with Finance. Track partner utilisation, cost, and margin contribution, and feed partner capacity and performance data into workforce planning and reporting. Finance, Billing & Revenue Operations Work with Finance to ensure PS can accurately book, forecast, and recognise revenue through effective use of Kantata. Maintain rate cards, cost rates, and project financial settings in the PSA tool so that margin, billing, and revenue data are correct. Support month-end close, revenue recognition, and billing accuracy by keeping time, cost, and project data clean and reconciled between Kantata and Sage Intacct. Provide resourcing and utilisation inputs to PS financial forecasting, backlog, and revenue-planning cycles. Reporting, Analytics & Dashboards Produce operational reporting and dashboards covering utilisation, capacity, staffing, backlog, margin, and delivery KPIs, for use across PS, Finance, and executive leadership. Maintain a single, trusted source of resourcing and delivery metrics and define the KPIs and definitions behind them. Turn data into insight and clear recommendations for leadership, not just reports. Process & Continuous Improvement Own and continuously improve resource management processes, standards, and governance within the PMO. Champion better adoption and value from Kantata, rolling out new features and ways of working. Contribute to wider PMO and PS operational initiatives as the practice scales. Skills & Experience What you'll bring Proven experience in resource management, workforce and capacity planning, or PS operations, ideally within a SaaS, consulting, or technology Professional Services organisation. Hands on experience administering or acting as a power user of a PSA tool, Kantata (Mavenlink) strongly preferred; experience with a comparable PSA tool is valued. Strong analytical and data skills, with advanced Excel or Google Sheets and confidence building models, dashboards, and reporting. Strong commercial acumen with a clear understanding of the levers of Professional Services margin, utilisation, leverage, rates, cost, and mix, along with a track record of using data to improve them. Excellent stakeholder management and communication skills in English, with the ability to influence delivery, finance, and leadership stakeholders. Highly organised, able to balance multiple competing priorities and resolve resourcing conflicts calmly and fairly. A proactive, problem solving mindset with strong attention to data quality and process discipline. Experience managing a blended workforce of internal and partner/subcontractor resources, including partner onboarding, rates, and cost reconciliation. Bonus points if you have Experience implementing or optimising a PSA tool, Kantata implementation experience is a strong plus. Familiarity with HubSpot and Sage Intacct and their integration with PSA tooling. Experience working in an enterprise SaaS or HRIS implementation environment. Knowledge of BI or reporting tools such as Power BI, Tableau, or Kantata Insights. Additional European languages, please indicate in your CV with proficiency level. Why join us? Your career, your design. Unleash your ambition in our dynamic, autonomous environment. Drive meaningful change. Build a fairer future for every employee by joining a market leader that is improving the world of work. Belong to something bigger. Collaborate with a passionate, diverse and talented team around the globe.
Career Choices Dewis Gyrfa Ltd
Cardiff, South Glamorgan
£19.42 to £19.42 per year, £19.42 per hour Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 19/08/2026 About this job Your new company An award-winning Not for Profit organisation based in central Cardiff. Your new role This is a temporary role to start ASAP. The anticipated duration is until Christmas with a likely extension until the end of March 2027. Working as a Welsh Speaking Senior Administrator, you will: Provide dedicated business, administrative and financial management support to the team, prioritising workload as appropriate; Arrange individual, group and team meetings and events (online and in person), including diary management, booking venues or virtual platforms, and coordinating all associated requirements such as equipment and materials; Contribute to the monitoring and evaluation of the team's activity by supporting the creation of spreadsheets, databases, surveys, briefings, reports, web and social media content; Draft routine correspondence (including emails and letters), produce high quality meeting minutes in the agreed format, and support the development of presentations, communications and training materials. File and maintain all relevant documentation in appropriate filing systems and electronic databases; Support website, social media and communication activity, ensuring information is accurate, up to date and effectively shared via the website and other channels; Manage and create purchase orders, delivery notes, payments and input and process invoices, keeping a record of project income and expenditure, including liaison with the host organisation's Finance Officer; Maintain financial records/systems (using Microsoft Excel) and deal with accounts and financial queries from members, associates and other stakeholders; Proactively horizon scan and monitor consultations, policy developments and legislative changes across UK Government, Welsh Government and key partner organisations, supporting the Policy and Partnership Manager to identify implications for community safety and coordinate timely and informed responses; Maintain an accurate and accessible contact database for team members in line with General Data Protection Regulations (GDPR); Support the coordination and delivery of online and in person events, including seminars, meetings and conferences, using the CRM system to manage registrations, maintain accurate attendee records and support effective event administration. Organise car hire, travel and accommodation in connection with the business. Attend meetings as required, supporting the wider team and contributing to stakeholder engagement and the visibility of the project. To undertake any other duties as required, commensurate with the duties and role of this post. What you'll need to succeed You'll be a fluent Welsh Speaker with a proven track record of working in administrative or PA related work. You'll be comfortable dealing with highly confidential information. You'll be somebody that is a strong team player, but equally, when required, you can work independently and efficiently. You'll be comfortable dealing with a wide variety of internal and external stakeholders on a daily basis. What you'll get in return This is a temporary role to start as soon as possible. The role is expected to last until the end of December, with a likely extension until the end of March 2027. This is a hybrid role with the expectation to be in the office 1 day per week, with the option to work more in the office if you wish. 36 hours per week, hourly rate of £19.42 per hour. Hours of work are 9am to 5pm (some flexibility if required, as long as the 36 hours per week are worked).
23/07/2026
Full time
£19.42 to £19.42 per year, £19.42 per hour Contract Type: Temporary Hours: Full time Disability Confident: No Closing Date: 19/08/2026 About this job Your new company An award-winning Not for Profit organisation based in central Cardiff. Your new role This is a temporary role to start ASAP. The anticipated duration is until Christmas with a likely extension until the end of March 2027. Working as a Welsh Speaking Senior Administrator, you will: Provide dedicated business, administrative and financial management support to the team, prioritising workload as appropriate; Arrange individual, group and team meetings and events (online and in person), including diary management, booking venues or virtual platforms, and coordinating all associated requirements such as equipment and materials; Contribute to the monitoring and evaluation of the team's activity by supporting the creation of spreadsheets, databases, surveys, briefings, reports, web and social media content; Draft routine correspondence (including emails and letters), produce high quality meeting minutes in the agreed format, and support the development of presentations, communications and training materials. File and maintain all relevant documentation in appropriate filing systems and electronic databases; Support website, social media and communication activity, ensuring information is accurate, up to date and effectively shared via the website and other channels; Manage and create purchase orders, delivery notes, payments and input and process invoices, keeping a record of project income and expenditure, including liaison with the host organisation's Finance Officer; Maintain financial records/systems (using Microsoft Excel) and deal with accounts and financial queries from members, associates and other stakeholders; Proactively horizon scan and monitor consultations, policy developments and legislative changes across UK Government, Welsh Government and key partner organisations, supporting the Policy and Partnership Manager to identify implications for community safety and coordinate timely and informed responses; Maintain an accurate and accessible contact database for team members in line with General Data Protection Regulations (GDPR); Support the coordination and delivery of online and in person events, including seminars, meetings and conferences, using the CRM system to manage registrations, maintain accurate attendee records and support effective event administration. Organise car hire, travel and accommodation in connection with the business. Attend meetings as required, supporting the wider team and contributing to stakeholder engagement and the visibility of the project. To undertake any other duties as required, commensurate with the duties and role of this post. What you'll need to succeed You'll be a fluent Welsh Speaker with a proven track record of working in administrative or PA related work. You'll be comfortable dealing with highly confidential information. You'll be somebody that is a strong team player, but equally, when required, you can work independently and efficiently. You'll be comfortable dealing with a wide variety of internal and external stakeholders on a daily basis. What you'll get in return This is a temporary role to start as soon as possible. The role is expected to last until the end of December, with a likely extension until the end of March 2027. This is a hybrid role with the expectation to be in the office 1 day per week, with the option to work more in the office if you wish. 36 hours per week, hourly rate of £19.42 per hour. Hours of work are 9am to 5pm (some flexibility if required, as long as the 36 hours per week are worked).
The Recruitment Source for Clockwork Organisation
Skelmersdale, Lancashire
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities We are seeking a motivated and customer-focused internal sales and office administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day to day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic. Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator Sales Coordinator Sales Support Administrator Customer Service Administrator Office Administrator Account Coordinator Order Processing Administrator Sales Executive Customer Support Coordinator
20/07/2026
Full time
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities We are seeking a motivated and customer-focused internal sales and office administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day to day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic. Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator Sales Coordinator Sales Support Administrator Customer Service Administrator Office Administrator Account Coordinator Order Processing Administrator Sales Executive Customer Support Coordinator
Our client is looking for a talented and experienced administrator to join their vibrant team as a Senior Team Administrator in Central London. If you're highly organised, proactive, and enjoy taking ownership while supporting senior stakeholders, this could be the perfect next step! Position Senior Team Administrator Location Central London Contract Type Full-time, Permanent Salary £35,000 About the Organisation A forward-thinking professional services firm is seeking an experienced and proactive Senior Team Administrator to provide high-level operational and administrative support to its growing team. This is an opportunity to join a collaborative workplace that values efficiency, quality, continuous improvement, and strong working relationships. What's on Offer You'll benefit from a generous annual leave package (27 days plus bank holidays), a discretionary bonus scheme, pension contributions, and a range of additional incentives designed to support employee wellbeing. Key Duties Provide high-level administrative and operational support to senior managers and the wider team. Manage complex diaries, scheduling meetings, coordinating travel arrangements, and resolving scheduling conflicts. Produce, format, proofread, and quality-check reports, presentations, proposals, and confidential documentation to a high professional standard. Coordinate internal and external meetings, including preparing agendas, circulating papers, taking minutes, and tracking actions through to completion. Act as a key point of contact for internal and external stakeholders, ensuring professional and timely communication. Prepare, maintain, and manage confidential files, records, and documentation using internal systems while ensuring compliance with company procedures. Produce regular management reports, monitor team administration activities, and assist with reporting on key operational metrics. Support the planning, coordination, and delivery of departmental projects and business initiatives. Identify opportunities to improve administrative processes, implementing efficiencies and promoting best practice across the team. Assist with onboarding new employees, coordinating inductions, equipment, system access, and training schedules. Provide guidance and day-to-day support to junior administrators where required, helping maintain consistent administrative standards across the team. Coordinate office operations, including facilities requests, meeting room management, supplier liaison, and office resource planning. Support Finance with invoice processing, expense administration, purchase orders, and budget tracking where required. Provide administrative support to HR, including maintaining personnel records, coordinating training, and supporting recruitment administration. Ensure compliance with company policies, data protection requirements, and document management procedures. Handle incoming calls, emails, and correspondence, ensuring enquiries are prioritised and directed appropriately. Take ownership of ad hoc projects and provide additional support to senior leadership as required. Essential Skills & Experience Previous experience in a Senior Administrator, Team Administrator, Executive Assistant, Office Coordinator, or similar administrative role within a professional environment. Strong educational background, ideally with a degree (2:1 or above) or equivalent professional qualification. Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Excellent organisational skills with the ability to manage multiple priorities and competing deadlines. Strong written and verbal communication skills with the confidence to engage with senior stakeholders. High levels of accuracy, attention to detail, and discretion when handling confidential information. Proven ability to work independently, use initiative, and continuously improve administrative processes. Desirable Attributes Experience working within a professional services or advisory environment. Previous responsibility for coordinating projects, events, or business initiatives. Experience producing management reports and supporting operational planning. Understanding of financial administration, compliance procedures, or HR processes. Experience mentoring or supporting junior administrative staff. Tools & Software Daily use of Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams. Experience using document management systems, CRM databases, finance systems, and collaboration platforms would be advantageous. Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
18/07/2026
Full time
Our client is looking for a talented and experienced administrator to join their vibrant team as a Senior Team Administrator in Central London. If you're highly organised, proactive, and enjoy taking ownership while supporting senior stakeholders, this could be the perfect next step! Position Senior Team Administrator Location Central London Contract Type Full-time, Permanent Salary £35,000 About the Organisation A forward-thinking professional services firm is seeking an experienced and proactive Senior Team Administrator to provide high-level operational and administrative support to its growing team. This is an opportunity to join a collaborative workplace that values efficiency, quality, continuous improvement, and strong working relationships. What's on Offer You'll benefit from a generous annual leave package (27 days plus bank holidays), a discretionary bonus scheme, pension contributions, and a range of additional incentives designed to support employee wellbeing. Key Duties Provide high-level administrative and operational support to senior managers and the wider team. Manage complex diaries, scheduling meetings, coordinating travel arrangements, and resolving scheduling conflicts. Produce, format, proofread, and quality-check reports, presentations, proposals, and confidential documentation to a high professional standard. Coordinate internal and external meetings, including preparing agendas, circulating papers, taking minutes, and tracking actions through to completion. Act as a key point of contact for internal and external stakeholders, ensuring professional and timely communication. Prepare, maintain, and manage confidential files, records, and documentation using internal systems while ensuring compliance with company procedures. Produce regular management reports, monitor team administration activities, and assist with reporting on key operational metrics. Support the planning, coordination, and delivery of departmental projects and business initiatives. Identify opportunities to improve administrative processes, implementing efficiencies and promoting best practice across the team. Assist with onboarding new employees, coordinating inductions, equipment, system access, and training schedules. Provide guidance and day-to-day support to junior administrators where required, helping maintain consistent administrative standards across the team. Coordinate office operations, including facilities requests, meeting room management, supplier liaison, and office resource planning. Support Finance with invoice processing, expense administration, purchase orders, and budget tracking where required. Provide administrative support to HR, including maintaining personnel records, coordinating training, and supporting recruitment administration. Ensure compliance with company policies, data protection requirements, and document management procedures. Handle incoming calls, emails, and correspondence, ensuring enquiries are prioritised and directed appropriately. Take ownership of ad hoc projects and provide additional support to senior leadership as required. Essential Skills & Experience Previous experience in a Senior Administrator, Team Administrator, Executive Assistant, Office Coordinator, or similar administrative role within a professional environment. Strong educational background, ideally with a degree (2:1 or above) or equivalent professional qualification. Advanced knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams. Excellent organisational skills with the ability to manage multiple priorities and competing deadlines. Strong written and verbal communication skills with the confidence to engage with senior stakeholders. High levels of accuracy, attention to detail, and discretion when handling confidential information. Proven ability to work independently, use initiative, and continuously improve administrative processes. Desirable Attributes Experience working within a professional services or advisory environment. Previous responsibility for coordinating projects, events, or business initiatives. Experience producing management reports and supporting operational planning. Understanding of financial administration, compliance procedures, or HR processes. Experience mentoring or supporting junior administrative staff. Tools & Software Daily use of Microsoft Office applications including Word, Excel, PowerPoint, Outlook, and Teams. Experience using document management systems, CRM databases, finance systems, and collaboration platforms would be advantageous. Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered and remote is also considered. However initial training will need to be carried out in either Norwich or London initially. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
17/07/2026
Seasonal
I am representing an established organisation who are seeking a hands-on CRM System Administrator to support operational needs within its Salesforce environment. This role is focused on ensuring the CRM remains a trusted, accurate source of truth for pipeline, contracts, and revenue data, while supporting business users and maintaining strong data governance. Key Responsibilities: Day-to-day Salesforce administration, including users, permissions, and configuration Ongoing data hygiene: deduplication, clean-up of dormant/orphaned records, and maintaining data quality standards Management of picklists, record types, validation rules, and page layouts Supporting controlled changes and releases (e.g. sandbox to production) Maintaining a robust data quality framework across key CRM objects Assisting with reconciliation activities between CRM and finance systems Building and maintaining reports and dashboards (pipeline, bookings, revenue, renewals) Providing first-line user support, onboarding guidance, and basic documentation Requirements: Proven experience in Salesforce or a similar CRM system within a commercial environment Strong focus on data quality, governance, and reporting accuracy Confident working with Excel and data cleansing tasks Strong communication skills with a service-oriented mindset Understanding of B2B revenue processes (desirable) Salesforce Admin certification (ADM 201) advantageous This is a full time, temporary role and for the right candidate, it could develop in to a permanent position. Hybrid working is offered and remote is also considered. However initial training will need to be carried out in either Norwich or London initially. Interviews are commencing immediately. If you are interested, please contact Emily at Pure.
Marketing Automation Manager Department: Marketing Employment Type: Full Time Location: UK Reporting To: Nicky Davies Compensation: £45,000 - £50,000 / year Description We are seeking a data-driven and innovative Marketing Automation Specialist to join our growing marketing team. In this role, you will be the driving force behind our marketing automation, cross-channel campaign execution, and customer journey orchestration. The ideal candidate will have extensive hands on experience with Salesforce Marketing Cloud (SFMC), with a specific focus on utilising Marketing Cloud Next features to elevate our personalisation and automation strategies. You will bridge the gap between marketing strategy and technical execution, ensuring seamless data integration and highly targeted audience engagement. This is a predominantly remote role, with occasional travel required to company offices and other locations as business needs dictate. Key Responsibilities Campaign Management & Execution: Design, build, test, and deploy complex, automated multi-channel marketing campaigns (email, SMS, push notifications) within Marketing Cloud Next. Journey Orchestration: Utilise Journey Builder to map out and execute sophisticated lifecycle journeys, trigger based campaigns, and real time customer interactions. Salesforce Ecosystem Integration: Business Process owner for marketing within the wider company CRM management. Maintain and optimise the integration between Marketing Cloud and Salesforce CRM (Sales Cloud/Service Cloud) to ensure seamless data flow, accurate segmentation, and robust lead management. Data & Segmentation: Build targeted subscriber lists, data extensions, and audience segments. Utilise SQL queries and Einstein AI features within SFMC to optimise audience targeting. Personalisation & Dynamic Content: Implement advanced personalization frameworks using AMPscript and dynamic content blocks to deliver tailored experiences at scale. Analytics & Reporting: Track, analyse, and report on campaign performance metrics (KPIs) using Marketing Cloud Intelligence (Datorama) or native reporting tools, providing actionable insights for continuous improvement. A/B Testing & Optimization: Conduct regular A/B testing on subject lines, content layouts, send times, and user journeys to maximise open rates, click through rates, and conversions. Skills, Knowledge & Expertise Experience: 5+ years of experience in digital marketing, with a heavy emphasis on marketing automation and CRM platforms. Salesforce Expertise: Deep, hands on knowledge of the Salesforce ecosystem, including a strong understanding of how CRM data interacts with marketing automation tools. Marketing Cloud Next Proficiency: Proven experience navigating and implementing strategies within the updated Marketing Cloud Next interface and feature set. Technical Skills: Proficiency in creating and managing Data Extensions. Familiarity with AMPscript for dynamic content personalization. Basic to intermediate knowledge of SQL for data segmentation and querying. Understanding of HTML/CSS for email template troubleshooting. Interpersonal skills: Ability to work closely with multiple teams, stakeholders and senior leaders of the business Bring together teams and lead on strategic initiatives to drive demand into the business Analytical Mindset: Strong ability to interpret data, identify trends, and translate analytics into strategic marketing decisions. Certifications (Preferred): Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Consultant, or Administrator certifications are highly desirable.
16/07/2026
Full time
Marketing Automation Manager Department: Marketing Employment Type: Full Time Location: UK Reporting To: Nicky Davies Compensation: £45,000 - £50,000 / year Description We are seeking a data-driven and innovative Marketing Automation Specialist to join our growing marketing team. In this role, you will be the driving force behind our marketing automation, cross-channel campaign execution, and customer journey orchestration. The ideal candidate will have extensive hands on experience with Salesforce Marketing Cloud (SFMC), with a specific focus on utilising Marketing Cloud Next features to elevate our personalisation and automation strategies. You will bridge the gap between marketing strategy and technical execution, ensuring seamless data integration and highly targeted audience engagement. This is a predominantly remote role, with occasional travel required to company offices and other locations as business needs dictate. Key Responsibilities Campaign Management & Execution: Design, build, test, and deploy complex, automated multi-channel marketing campaigns (email, SMS, push notifications) within Marketing Cloud Next. Journey Orchestration: Utilise Journey Builder to map out and execute sophisticated lifecycle journeys, trigger based campaigns, and real time customer interactions. Salesforce Ecosystem Integration: Business Process owner for marketing within the wider company CRM management. Maintain and optimise the integration between Marketing Cloud and Salesforce CRM (Sales Cloud/Service Cloud) to ensure seamless data flow, accurate segmentation, and robust lead management. Data & Segmentation: Build targeted subscriber lists, data extensions, and audience segments. Utilise SQL queries and Einstein AI features within SFMC to optimise audience targeting. Personalisation & Dynamic Content: Implement advanced personalization frameworks using AMPscript and dynamic content blocks to deliver tailored experiences at scale. Analytics & Reporting: Track, analyse, and report on campaign performance metrics (KPIs) using Marketing Cloud Intelligence (Datorama) or native reporting tools, providing actionable insights for continuous improvement. A/B Testing & Optimization: Conduct regular A/B testing on subject lines, content layouts, send times, and user journeys to maximise open rates, click through rates, and conversions. Skills, Knowledge & Expertise Experience: 5+ years of experience in digital marketing, with a heavy emphasis on marketing automation and CRM platforms. Salesforce Expertise: Deep, hands on knowledge of the Salesforce ecosystem, including a strong understanding of how CRM data interacts with marketing automation tools. Marketing Cloud Next Proficiency: Proven experience navigating and implementing strategies within the updated Marketing Cloud Next interface and feature set. Technical Skills: Proficiency in creating and managing Data Extensions. Familiarity with AMPscript for dynamic content personalization. Basic to intermediate knowledge of SQL for data segmentation and querying. Understanding of HTML/CSS for email template troubleshooting. Interpersonal skills: Ability to work closely with multiple teams, stakeholders and senior leaders of the business Bring together teams and lead on strategic initiatives to drive demand into the business Analytical Mindset: Strong ability to interpret data, identify trends, and translate analytics into strategic marketing decisions. Certifications (Preferred): Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Consultant, or Administrator certifications are highly desirable.
Marketing Automation Manager Department: Marketing Employment Type: Full Time Location: UK Reporting To: Nicky Davies Compensation: £45,000 - £50,000 / year Description We are seeking a data-driven and innovative Marketing Automation Specialist to join our growing marketing team. In this role, you will be the driving force behind our marketing automation, cross-channel campaign execution, and customer journey orchestration. The ideal candidate will have extensive hands on experience with Salesforce Marketing Cloud (SFMC), with a specific focus on utilising Marketing Cloud Next features to elevate our personalisation and automation strategies. You will bridge the gap between marketing strategy and technical execution, ensuring seamless data integration and highly targeted audience engagement. This is a predominantly remote role, with occasional travel required to company offices and other locations as business needs dictate. Key Responsibilities Campaign Management & Execution: Design, build, test, and deploy complex, automated multi-channel marketing campaigns (email, SMS, push notifications) within Marketing Cloud Next. Journey Orchestration: Utilise Journey Builder to map out and execute sophisticated lifecycle journeys, trigger based campaigns, and real time customer interactions. Salesforce Ecosystem Integration: Business Process owner for marketing within the wider company CRM management. Maintain and optimise the integration between Marketing Cloud and Salesforce CRM (Sales Cloud/Service Cloud) to ensure seamless data flow, accurate segmentation, and robust lead management. Data & Segmentation: Build targeted subscriber lists, data extensions, and audience segments. Utilise SQL queries and Einstein AI features within SFMC to optimise audience targeting. Personalisation & Dynamic Content: Implement advanced personalization frameworks using AMPscript and dynamic content blocks to deliver tailored experiences at scale. Analytics & Reporting: Track, analyse, and report on campaign performance metrics (KPIs) using Marketing Cloud Intelligence (Datorama) or native reporting tools, providing actionable insights for continuous improvement. A/B Testing & Optimization: Conduct regular A/B testing on subject lines, content layouts, send times, and user journeys to maximise open rates, click through rates, and conversions. Skills, Knowledge & Expertise Experience: 5+ years of experience in digital marketing, with a heavy emphasis on marketing automation and CRM platforms. Salesforce Expertise: Deep, hands on knowledge of the Salesforce ecosystem, including a strong understanding of how CRM data interacts with marketing automation tools. Marketing Cloud Next Proficiency: Proven experience navigating and implementing strategies within the updated Marketing Cloud Next interface and feature set. Technical Skills: Proficiency in creating and managing Data Extensions. Familiarity with AMPscript for dynamic content personalization. Basic to intermediate knowledge of SQL for data segmentation and querying. Understanding of HTML/CSS for email template troubleshooting. Interpersonal skills: Ability to work closely with multiple teams, stakeholders and senior leaders of the business Bring together teams and lead on strategic initiatives to drive demand into the business Analytical Mindset: Strong ability to interpret data, identify trends, and translate analytics into strategic marketing decisions. Certifications (Preferred): Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Consultant, or Administrator certifications are highly desirable.
16/07/2026
Full time
Marketing Automation Manager Department: Marketing Employment Type: Full Time Location: UK Reporting To: Nicky Davies Compensation: £45,000 - £50,000 / year Description We are seeking a data-driven and innovative Marketing Automation Specialist to join our growing marketing team. In this role, you will be the driving force behind our marketing automation, cross-channel campaign execution, and customer journey orchestration. The ideal candidate will have extensive hands on experience with Salesforce Marketing Cloud (SFMC), with a specific focus on utilising Marketing Cloud Next features to elevate our personalisation and automation strategies. You will bridge the gap between marketing strategy and technical execution, ensuring seamless data integration and highly targeted audience engagement. This is a predominantly remote role, with occasional travel required to company offices and other locations as business needs dictate. Key Responsibilities Campaign Management & Execution: Design, build, test, and deploy complex, automated multi-channel marketing campaigns (email, SMS, push notifications) within Marketing Cloud Next. Journey Orchestration: Utilise Journey Builder to map out and execute sophisticated lifecycle journeys, trigger based campaigns, and real time customer interactions. Salesforce Ecosystem Integration: Business Process owner for marketing within the wider company CRM management. Maintain and optimise the integration between Marketing Cloud and Salesforce CRM (Sales Cloud/Service Cloud) to ensure seamless data flow, accurate segmentation, and robust lead management. Data & Segmentation: Build targeted subscriber lists, data extensions, and audience segments. Utilise SQL queries and Einstein AI features within SFMC to optimise audience targeting. Personalisation & Dynamic Content: Implement advanced personalization frameworks using AMPscript and dynamic content blocks to deliver tailored experiences at scale. Analytics & Reporting: Track, analyse, and report on campaign performance metrics (KPIs) using Marketing Cloud Intelligence (Datorama) or native reporting tools, providing actionable insights for continuous improvement. A/B Testing & Optimization: Conduct regular A/B testing on subject lines, content layouts, send times, and user journeys to maximise open rates, click through rates, and conversions. Skills, Knowledge & Expertise Experience: 5+ years of experience in digital marketing, with a heavy emphasis on marketing automation and CRM platforms. Salesforce Expertise: Deep, hands on knowledge of the Salesforce ecosystem, including a strong understanding of how CRM data interacts with marketing automation tools. Marketing Cloud Next Proficiency: Proven experience navigating and implementing strategies within the updated Marketing Cloud Next interface and feature set. Technical Skills: Proficiency in creating and managing Data Extensions. Familiarity with AMPscript for dynamic content personalization. Basic to intermediate knowledge of SQL for data segmentation and querying. Understanding of HTML/CSS for email template troubleshooting. Interpersonal skills: Ability to work closely with multiple teams, stakeholders and senior leaders of the business Bring together teams and lead on strategic initiatives to drive demand into the business Analytical Mindset: Strong ability to interpret data, identify trends, and translate analytics into strategic marketing decisions. Certifications (Preferred): Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Consultant, or Administrator certifications are highly desirable.
Overview An Administrator is sought for a full-time, temporary role in Dudley (Brierley Hill). Core hours are Monday to Friday, 7:30am-4:30pm. Pay is £14.00-£15.00 per hour. This position supports the quality team of an automotive firm, focusing on maintaining precise records and documentation. Strong Excel capabilities and experience with CRM systems are essential. Responsibilities Provide administrative support to the Quality department. Maintain accurate quality records and documentation. Update and manage data within CRM and internal systems. Produce reports and analyse data using Microsoft Excel. Create and use Pivot Tables and VLOOKUPs to support reporting and identify trends. Assist with audits, inspections, and quality documentation. Liaise with internal departments to ensure quality information is accurate and up to date. Support continuous improvement initiatives through accurate data management. Qualifications Previous administration experience, ideally within a manufacturing or automotive environment. Excellent attention to detail with a high level of accuracy. Strong organisational and time management skills. Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs. Confident using CRM systems and other computer-based software. Excellent communication skills and the ability to work effectively within a team. Proactive, reliable, and able to manage multiple tasks in a busy environment. What's on offer Competitive pay of £14.00-£15.00 per hour (dependent on experience). Full-time, Monday to Friday role with no weekend work. Opportunity to join a reputable and growing automotive business. Supportive team environment with opportunities to develop your skills.
11/07/2026
Full time
Overview An Administrator is sought for a full-time, temporary role in Dudley (Brierley Hill). Core hours are Monday to Friday, 7:30am-4:30pm. Pay is £14.00-£15.00 per hour. This position supports the quality team of an automotive firm, focusing on maintaining precise records and documentation. Strong Excel capabilities and experience with CRM systems are essential. Responsibilities Provide administrative support to the Quality department. Maintain accurate quality records and documentation. Update and manage data within CRM and internal systems. Produce reports and analyse data using Microsoft Excel. Create and use Pivot Tables and VLOOKUPs to support reporting and identify trends. Assist with audits, inspections, and quality documentation. Liaise with internal departments to ensure quality information is accurate and up to date. Support continuous improvement initiatives through accurate data management. Qualifications Previous administration experience, ideally within a manufacturing or automotive environment. Excellent attention to detail with a high level of accuracy. Strong organisational and time management skills. Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUPs. Confident using CRM systems and other computer-based software. Excellent communication skills and the ability to work effectively within a team. Proactive, reliable, and able to manage multiple tasks in a busy environment. What's on offer Competitive pay of £14.00-£15.00 per hour (dependent on experience). Full-time, Monday to Friday role with no weekend work. Opportunity to join a reputable and growing automotive business. Supportive team environment with opportunities to develop your skills.
JAM Recruitment Ltd is seeking an Administrator for a full-time, temporary role in Dudley (Brierley Hill). Core hours are Monday to Friday, 7:30am-4:30pm. You will support the quality team by maintaining precise records and documentation, with strong Excel skills and CRM experience essential. This position offers a hands-on role in a growing automotive business, focusing on data accuracy, reporting, and collaboration with internal teams to drive quality improvements.
11/07/2026
Full time
JAM Recruitment Ltd is seeking an Administrator for a full-time, temporary role in Dudley (Brierley Hill). Core hours are Monday to Friday, 7:30am-4:30pm. You will support the quality team by maintaining precise records and documentation, with strong Excel skills and CRM experience essential. This position offers a hands-on role in a growing automotive business, focusing on data accuracy, reporting, and collaboration with internal teams to drive quality improvements.
Enterprise ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (30+ days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? As Enterprise Architect for the Digital Backbone, you will provide architectural leadership and strategic direction for Howden Group's core integration and technology platform. You will shape and govern the architecture of the Digital Backbone - the foundational layer that connects systems, data, and services across the enterprise - while driving adoption of API-first principles, integration best practices, and enterprise-wide governance.The Digital Backbone is Howden Group's foundational technology and integration layer, designed to eliminate fragmented systems and manual processes, and to enable digital product delivery and innovation at scale. WHAT WILL YOU BE DOING? Architecture Leadership & Design Define, own, and communicate the enterprise architecture of the Digital Backbone, establishing it as the strategic integration platform across Howden Group. Architect and lead the design, development, and deployment of APIs and integrations, ensuring alignment with enterprise-wide standards and the Digital Backbone's strategic goals. Drive adoption of API-first design principles and the APIOps methodology across the integration lifecycle, including automation of API deployment and governance. Develop, maintain, and communicate key architecture artefacts including policies, standards, principles, patterns, templates, and capability models. Manage Group Enterprise Architecture assets - including application and technology catalogues, roadmaps, and capability models - within the EA management repository. Governance & Standards Define and enforce architectural standards and best practices for integration and API design, development, and management, working within the Digital Backbone Technical Design Authority. Chair and run architecture governance forums on behalf of Group IT leadership, including developing decision-making frameworks, running regular meetings, and reporting on governance metrics and outcomes. Conduct architectural reviews and provide guidance to development teams on integration patterns, best practices, and compliance requirements. Identify and mitigate technical risks, ensuring alignment with security, compliance, and regulatory requirements. Undertake due diligence of vendor systems and solutions to ensure alignment with Group IT policies and standards. Stakeholder Engagement & Evangelism Evangelise the Digital Backbone architecture and technology stack through documentation, internal communications, and stakeholder engagement at all levels. Attend key change programme, project, and business stakeholder meetings to provide Group IT Enterprise Architecture guidance and direction. Undertake consultative engagements with teams across the wider business as a subject matter expert in integration architecture and Digital Backbone capabilities. Collaborate with enterprise architects, platform leads, and business stakeholders to align integration solutions with strategic goals. Continuous Improvement Continuously assess and optimise integration solutions and tooling for performance, scalability, maintainability, observability, and self-service capability. Lead technical discussions, mentor team members, and foster a culture of innovation, engineering excellence, and continuous improvement. Work in an agile, collaborative manner and adapt to evolving business needs and technology trends, constructively challenging ideas and remaining open to feedback. WHAT ARE WE LOOKING FOR? The successful candidate will be a self-motivated, pragmatic, and outcomes-focused architect who is comfortable taking ownership, collaborating across teams, and communicating complex technical concepts to senior stakeholders. Strong communication skills and genuine enthusiasm for technology are essential. Essential Skills & Experience Strong enterprise architecture skills and experience, specifically running pragmatic, guidance-oriented, and outcomes-focused architecture governance at group or global scale. Excellent knowledge of enterprise integration patterns and their application, with demonstrated expertise in API lifecycle management and governance. Experience designing and implementing enterprise-scale API platforms using Azure technologies, including Azure API Management, Logic Apps, and Service Bus. Strong experience enabling monitoring, alerting, telemetry, auditing, and business/technical metrics across integration platforms. Expertise in designing API contracts and applying an API-first approach, including strong understanding of the APIOps methodology. Proficiency with the Postman Enterprise platform, developer portals, API catalogues, and API lifecycle and testing tools. Experience with scripting and automation tooling, such as PowerShell, Pester, YAML, Spectral, and Terraform. Skills and experience developing capability models, application and technology catalogues, and roadmaps (preferably within the insurance domain). Strong Architecture and IT governance experience, including establishing and running Architecture Review Boards and Design Authorities for major change programmes. Strong understanding of secure design and secure development practices and frameworks. Experience in enterprise environments with change management and governance processes. Excellent communication, documentation, and stakeholder management skills, with the ability to tailor messages to senior stakeholders and technical delivery teams. Desirable Qualifications & Experience Microsoft Certified: Azure Solutions Architect Expert or equivalent. Microsoft Certified: Azure Developer Associate or equivalent Associate-level Azure certification (e.g. DevOps Engineer Expert, Azure Administrator Associate). BCS certification in Enterprise & Solution Architecture, TOGAF, or Archimate certification. Bachelor's degree in Information Technology, Computer Science, or a related discipline. Experience with other integration platforms such as BizTalk, MuleSoft, Informatica, or Boomi. Experience integrating with platforms such as Salesforce, Reltio, legacy insurance systems, and data platforms. Experience with pro developer languages and enterprise low-code platforms (e.g. C#, YAML, XSLT, Liquid Templates, Logic Apps, RPA). Experience of AI Coding Tools such as Claude Code, Github Copilot Knowledge of working in a regulated environment (e.g. FCA, PRA, GDPR) and awareness of global insurance regulatory requirements. Good knowledge of enterprise-grade CRM, HR, and Finance systems; Business Intelligence and Data Warehousing technologies. Insurance domain experience, preferably within broking and/or the London Market. # What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
10/07/2026
Full time
Enterprise ArchitectApplylocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (30+ days left to apply)job requisition id: R# Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. What is the role? As Enterprise Architect for the Digital Backbone, you will provide architectural leadership and strategic direction for Howden Group's core integration and technology platform. You will shape and govern the architecture of the Digital Backbone - the foundational layer that connects systems, data, and services across the enterprise - while driving adoption of API-first principles, integration best practices, and enterprise-wide governance.The Digital Backbone is Howden Group's foundational technology and integration layer, designed to eliminate fragmented systems and manual processes, and to enable digital product delivery and innovation at scale. WHAT WILL YOU BE DOING? Architecture Leadership & Design Define, own, and communicate the enterprise architecture of the Digital Backbone, establishing it as the strategic integration platform across Howden Group. Architect and lead the design, development, and deployment of APIs and integrations, ensuring alignment with enterprise-wide standards and the Digital Backbone's strategic goals. Drive adoption of API-first design principles and the APIOps methodology across the integration lifecycle, including automation of API deployment and governance. Develop, maintain, and communicate key architecture artefacts including policies, standards, principles, patterns, templates, and capability models. Manage Group Enterprise Architecture assets - including application and technology catalogues, roadmaps, and capability models - within the EA management repository. Governance & Standards Define and enforce architectural standards and best practices for integration and API design, development, and management, working within the Digital Backbone Technical Design Authority. Chair and run architecture governance forums on behalf of Group IT leadership, including developing decision-making frameworks, running regular meetings, and reporting on governance metrics and outcomes. Conduct architectural reviews and provide guidance to development teams on integration patterns, best practices, and compliance requirements. Identify and mitigate technical risks, ensuring alignment with security, compliance, and regulatory requirements. Undertake due diligence of vendor systems and solutions to ensure alignment with Group IT policies and standards. Stakeholder Engagement & Evangelism Evangelise the Digital Backbone architecture and technology stack through documentation, internal communications, and stakeholder engagement at all levels. Attend key change programme, project, and business stakeholder meetings to provide Group IT Enterprise Architecture guidance and direction. Undertake consultative engagements with teams across the wider business as a subject matter expert in integration architecture and Digital Backbone capabilities. Collaborate with enterprise architects, platform leads, and business stakeholders to align integration solutions with strategic goals. Continuous Improvement Continuously assess and optimise integration solutions and tooling for performance, scalability, maintainability, observability, and self-service capability. Lead technical discussions, mentor team members, and foster a culture of innovation, engineering excellence, and continuous improvement. Work in an agile, collaborative manner and adapt to evolving business needs and technology trends, constructively challenging ideas and remaining open to feedback. WHAT ARE WE LOOKING FOR? The successful candidate will be a self-motivated, pragmatic, and outcomes-focused architect who is comfortable taking ownership, collaborating across teams, and communicating complex technical concepts to senior stakeholders. Strong communication skills and genuine enthusiasm for technology are essential. Essential Skills & Experience Strong enterprise architecture skills and experience, specifically running pragmatic, guidance-oriented, and outcomes-focused architecture governance at group or global scale. Excellent knowledge of enterprise integration patterns and their application, with demonstrated expertise in API lifecycle management and governance. Experience designing and implementing enterprise-scale API platforms using Azure technologies, including Azure API Management, Logic Apps, and Service Bus. Strong experience enabling monitoring, alerting, telemetry, auditing, and business/technical metrics across integration platforms. Expertise in designing API contracts and applying an API-first approach, including strong understanding of the APIOps methodology. Proficiency with the Postman Enterprise platform, developer portals, API catalogues, and API lifecycle and testing tools. Experience with scripting and automation tooling, such as PowerShell, Pester, YAML, Spectral, and Terraform. Skills and experience developing capability models, application and technology catalogues, and roadmaps (preferably within the insurance domain). Strong Architecture and IT governance experience, including establishing and running Architecture Review Boards and Design Authorities for major change programmes. Strong understanding of secure design and secure development practices and frameworks. Experience in enterprise environments with change management and governance processes. Excellent communication, documentation, and stakeholder management skills, with the ability to tailor messages to senior stakeholders and technical delivery teams. Desirable Qualifications & Experience Microsoft Certified: Azure Solutions Architect Expert or equivalent. Microsoft Certified: Azure Developer Associate or equivalent Associate-level Azure certification (e.g. DevOps Engineer Expert, Azure Administrator Associate). BCS certification in Enterprise & Solution Architecture, TOGAF, or Archimate certification. Bachelor's degree in Information Technology, Computer Science, or a related discipline. Experience with other integration platforms such as BizTalk, MuleSoft, Informatica, or Boomi. Experience integrating with platforms such as Salesforce, Reltio, legacy insurance systems, and data platforms. Experience with pro developer languages and enterprise low-code platforms (e.g. C#, YAML, XSLT, Liquid Templates, Logic Apps, RPA). Experience of AI Coding Tools such as Claude Code, Github Copilot Knowledge of working in a regulated environment (e.g. FCA, PRA, GDPR) and awareness of global insurance regulatory requirements. Good knowledge of enterprise-grade CRM, HR, and Finance systems; Business Intelligence and Data Warehousing technologies. Insurance domain experience, preferably within broking and/or the London Market. # What do we offer in return? A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working .If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
We are seeking a highly organised and detail-oriented Data Entry & Systems Administrator to support the accurate management of business information across Microsoft Office and CRM systems. The successful candidate will be responsible for entering, maintaining, updating and analysing data, ensuring records are accurate, complete and up to date. Key Responsibilities Data Entry & Record Management Accurately input, update and maintain data within CRM systems and internal databases. Ensure all records are complete, accurate and compliant with company procedures. Perform regular data cleansing activities to identify and correct errors or duplicate records. Upload, amend and manage customer, client or business information within designated systems. Microsoft Office Administration Create, update and maintain documents using Microsoft Word . Produce and manage spreadsheets using Microsoft Excel , including formulas, data validation, sorting and reporting. Generate reports, summaries and data extracts for management and operational teams. Maintain electronic filing systems and document records. CRM System Administration Process data within the CRM system, ensuring information is current and accurate. Monitor data quality and resolve inconsistencies. Assist with report production and data analysis from CRM systems. Support ongoing system updates and process improvements. Reporting & Compliance Produce regular performance and management reports. Verify information against source documentation and investigate discrepancies. Maintain confidentiality and comply with data protection requirements. Assist with audits and quality checks as required. General Administration Support administrative projects and business functions. Manage electronic records and document storage. Work closely with colleagues to ensure information is captured accurately and efficiently. Person Specification Essential Skills & Experience Previous experience in a data entry, administration or database management role. Excellent working knowledge of Microsoft Word and Microsoft Excel . Experience using CRM systems and maintaining database records. High level of accuracy and attention to detail. Strong organisational and time management skills. Ability to work independently and manage workloads effectively. Good written communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
09/07/2026
Seasonal
We are seeking a highly organised and detail-oriented Data Entry & Systems Administrator to support the accurate management of business information across Microsoft Office and CRM systems. The successful candidate will be responsible for entering, maintaining, updating and analysing data, ensuring records are accurate, complete and up to date. Key Responsibilities Data Entry & Record Management Accurately input, update and maintain data within CRM systems and internal databases. Ensure all records are complete, accurate and compliant with company procedures. Perform regular data cleansing activities to identify and correct errors or duplicate records. Upload, amend and manage customer, client or business information within designated systems. Microsoft Office Administration Create, update and maintain documents using Microsoft Word . Produce and manage spreadsheets using Microsoft Excel , including formulas, data validation, sorting and reporting. Generate reports, summaries and data extracts for management and operational teams. Maintain electronic filing systems and document records. CRM System Administration Process data within the CRM system, ensuring information is current and accurate. Monitor data quality and resolve inconsistencies. Assist with report production and data analysis from CRM systems. Support ongoing system updates and process improvements. Reporting & Compliance Produce regular performance and management reports. Verify information against source documentation and investigate discrepancies. Maintain confidentiality and comply with data protection requirements. Assist with audits and quality checks as required. General Administration Support administrative projects and business functions. Manage electronic records and document storage. Work closely with colleagues to ensure information is captured accurately and efficiently. Person Specification Essential Skills & Experience Previous experience in a data entry, administration or database management role. Excellent working knowledge of Microsoft Word and Microsoft Excel . Experience using CRM systems and maintaining database records. High level of accuracy and attention to detail. Strong organisational and time management skills. Ability to work independently and manage workloads effectively. Good written communication skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
As Credit Control & Customer Service Administrator based in Downend, you will manage customer queries via phone and email while overseeing payment collections. This full time, office based role offers a salary of £28,000 to £32,000 per annum and starts immediately on a temporary basis, with the potential to become permanent for the right candidate. Responsibilities Act as the first point of contact for customer queries via phone and email. Manage and resolve complaints professionally and in a timely manner. Monitor outstanding balances and follow up overdue accounts. Contact customers to discuss invoices and agree on payment plans. Support collections, including taking payments and setting up direct debits. Process customer orders and support new client onboarding. Maintain accurate customer records and account data. Qualifications Experience in customer service and administration. Confident handling of calls, including outbound and payment related conversations. Experience in complaint handling and objection handling. Some exposure to credit control or debt collection is desirable. Strong organisational skills and attention to detail. Confidence with IT skills (MS Office and CRM/admin systems). Ability to work independently and as part of a team. Benefits £28,000 - £32,000 salary (depending on experience). Medical cover. Birthday off. 28 days holiday, including bank holidays. Supportive, team focused environment. 35 hour working week with an early finish on Fridays. If you're looking for a varied role where no two days are the same and you can build strong customer relationships while keeping things organised behind the scenes, we'd love to hear from you.
06/07/2026
Full time
As Credit Control & Customer Service Administrator based in Downend, you will manage customer queries via phone and email while overseeing payment collections. This full time, office based role offers a salary of £28,000 to £32,000 per annum and starts immediately on a temporary basis, with the potential to become permanent for the right candidate. Responsibilities Act as the first point of contact for customer queries via phone and email. Manage and resolve complaints professionally and in a timely manner. Monitor outstanding balances and follow up overdue accounts. Contact customers to discuss invoices and agree on payment plans. Support collections, including taking payments and setting up direct debits. Process customer orders and support new client onboarding. Maintain accurate customer records and account data. Qualifications Experience in customer service and administration. Confident handling of calls, including outbound and payment related conversations. Experience in complaint handling and objection handling. Some exposure to credit control or debt collection is desirable. Strong organisational skills and attention to detail. Confidence with IT skills (MS Office and CRM/admin systems). Ability to work independently and as part of a team. Benefits £28,000 - £32,000 salary (depending on experience). Medical cover. Birthday off. 28 days holiday, including bank holidays. Supportive, team focused environment. 35 hour working week with an early finish on Fridays. If you're looking for a varied role where no two days are the same and you can build strong customer relationships while keeping things organised behind the scenes, we'd love to hear from you.
