Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
26/07/2026
Full time
Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup's Digital Technology group is home to the Design Driven Collaboration (DDC) team, a creative and user-focused group dedicated to improving how people interact with digital products, services and information. Bringing together UX researchers, designers and technical writers, we champion evidence-based design and clear communication to ensure our products are useful, usable and accessible. We work across Arup's global portfolio of digital solutions, helping teams transform complex processes into intuitive experiences that deliver value for colleagues and clients alike. As part of this team, you'll play an important role in translating complex technical concepts into clear, engaging and user-centred content, supporting product adoption, knowledge sharing and the continual improvement of our digital products and services. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. As a Technical Writer within the Design Driven Collaboration (DDC) team, you will play a key role in helping colleagues and clients understand and adopt Arup's digital products and services. Working alongside UI/UX designers, UX writers, UX researchers and graphic designers, you will transform complex technical information into clear, accessible and user-centred content. Our team specialises in helping users navigate complexity through thoughtful design, research and communication. What is unique about the role - what's in it for you? This role offers exposure to a wide range of products, technologies and engineering disciplines across Arup. You will take ownership of documentation for one or more digital products, creating and maintaining user guides, online help, learning resources and interface content that help users get the most value from our software. Working as part of Agile product teams, you will collaborate with developers, designers, researchers and subject-matter experts to communicate complex information clearly and effectively. You'll contribute throughout the product lifecycle, from discovery through to continuous improvement, ensuring content remains accurate, accessible and user focused. What are the growth and development opportunities? The role offers opportunities to broaden your skills beyond technical documentation, developing expertise in content strategy, accessibility, user centred design, knowledge management and emerging AI enabled ways of working. Access Arup's learning resources, mentoring and global communities while developing specialist expertise in content design, accessibility, knowledge management and AI enabled ways of working. What are the key responsibilities of the role? Own and maintain documentation, guidance and learning resources for one or more digital products and services. Translate complex technical concepts into clear, concise and user centred content for a range of audiences. Collaborate with developers, designers, researchers and subject matter experts throughout the product lifecycle. Advise product teams on content requirements and contribute to content related decisions that improve the user experience. Contribute to discovery, design and continuous improvement activities to ensure content meets user needs and supports product adoption. Create and maintain user guides, online help, release notes, interface content and knowledge resources. Champion documentation standards, accessibility and content best practice. Identify opportunities to improve documentation processes, tools and ways of working, including the responsible use of AI. Typical day No two days are the same. You might start the day by attending a product team stand up, then meet with developers or subject matter experts to understand a new feature. Later, you could be creating user guides, refining interface content, producing release notes, or reviewing documentation to ensure it is clear, accessible and aligned with user needs. You may also collaborate with designers and researchers during discovery activities, help identify content improvements, or explore new approaches to documentation and knowledge sharing. Throughout the day, you'll work closely with colleagues across different disciplines, contributing to the successful delivery and adoption of digital products. Did you know: Our Digital Technology team are proud prior winners of the IT Team of the Year Award at the Chartered Institute of IT's UK IT Industry Awards. Is this role right for you? You enjoy translating complex technical concepts into clear, concise and user friendly content. You are curious about how people use software and are motivated to improve their experience. You enjoy collaborating with a wide range of people and building trusted working relationships. You take ownership of your work and are comfortable managing competing priorities. You are keen to learn, improve and explore new approaches to communication, content design and digital products. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at Careers - Your Life at Arup. We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
25/07/2026
Full time
Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup's Digital Technology group is home to the Design Driven Collaboration (DDC) team, a creative and user-focused group dedicated to improving how people interact with digital products, services and information. Bringing together UX researchers, designers and technical writers, we champion evidence-based design and clear communication to ensure our products are useful, usable and accessible. We work across Arup's global portfolio of digital solutions, helping teams transform complex processes into intuitive experiences that deliver value for colleagues and clients alike. As part of this team, you'll play an important role in translating complex technical concepts into clear, engaging and user-centred content, supporting product adoption, knowledge sharing and the continual improvement of our digital products and services. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. As a Technical Writer within the Design Driven Collaboration (DDC) team, you will play a key role in helping colleagues and clients understand and adopt Arup's digital products and services. Working alongside UI/UX designers, UX writers, UX researchers and graphic designers, you will transform complex technical information into clear, accessible and user-centred content. Our team specialises in helping users navigate complexity through thoughtful design, research and communication. What is unique about the role - what's in it for you? This role offers exposure to a wide range of products, technologies and engineering disciplines across Arup. You will take ownership of documentation for one or more digital products, creating and maintaining user guides, online help, learning resources and interface content that help users get the most value from our software. Working as part of Agile product teams, you will collaborate with developers, designers, researchers and subject-matter experts to communicate complex information clearly and effectively. You'll contribute throughout the product lifecycle, from discovery through to continuous improvement, ensuring content remains accurate, accessible and user focused. What are the growth and development opportunities? The role offers opportunities to broaden your skills beyond technical documentation, developing expertise in content strategy, accessibility, user centred design, knowledge management and emerging AI enabled ways of working. Access Arup's learning resources, mentoring and global communities while developing specialist expertise in content design, accessibility, knowledge management and AI enabled ways of working. What are the key responsibilities of the role? Own and maintain documentation, guidance and learning resources for one or more digital products and services. Translate complex technical concepts into clear, concise and user centred content for a range of audiences. Collaborate with developers, designers, researchers and subject matter experts throughout the product lifecycle. Advise product teams on content requirements and contribute to content related decisions that improve the user experience. Contribute to discovery, design and continuous improvement activities to ensure content meets user needs and supports product adoption. Create and maintain user guides, online help, release notes, interface content and knowledge resources. Champion documentation standards, accessibility and content best practice. Identify opportunities to improve documentation processes, tools and ways of working, including the responsible use of AI. Typical day No two days are the same. You might start the day by attending a product team stand up, then meet with developers or subject matter experts to understand a new feature. Later, you could be creating user guides, refining interface content, producing release notes, or reviewing documentation to ensure it is clear, accessible and aligned with user needs. You may also collaborate with designers and researchers during discovery activities, help identify content improvements, or explore new approaches to documentation and knowledge sharing. Throughout the day, you'll work closely with colleagues across different disciplines, contributing to the successful delivery and adoption of digital products. Did you know: Our Digital Technology team are proud prior winners of the IT Team of the Year Award at the Chartered Institute of IT's UK IT Industry Awards. Is this role right for you? You enjoy translating complex technical concepts into clear, concise and user friendly content. You are curious about how people use software and are motivated to improve their experience. You enjoy collaborating with a wide range of people and building trusted working relationships. You take ownership of your work and are comfortable managing competing priorities. You are keen to learn, improve and explore new approaches to communication, content design and digital products. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at Careers - Your Life at Arup. We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
25/07/2026
Full time
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
25/07/2026
Full time
Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ
25/07/2026
Full time
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ
25/07/2026
Full time
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ
User Researcher Newcastle (Hybrid 3 days per week) £54,000 + Bonus + Excellent Benefits We're supporting a leading global consultancy that is continuing to expand its Digital Experience and User-Centred Design team. They are looking for an experienced User Researcher to join their Newcastle-based team, working on impactful digital transformation programmes across government and regulated sectors. This is a great opportunity to influence the design of large-scale digital services, working alongside multidisciplinary Agile teams to ensure products are shaped around real user needs. The Role Youll play a key role in understanding user behavior, generating insights and helping teams make evidence-based product decisions. Youll be responsible for: Planning, recruiting and conducting user research activities Running remote and in-person research sessions, analysing findings and presenting recommendations Turning user insights into actionable improvements for design and development teams Collaborating with Product Managers, Service Designers and UX Designers in Agile environments Championing user-centred design practices across complex transformation programmes What Theyre Looking For Commercial experience as a User Researcher Strong understanding of GDS standards and delivering GDS-aligned services Experience working within Agile delivery teams Confidence facilitating research sessions and engaging with stakeholders Ability to translate research findings into meaningful product improvements A strong portfolio showcasing user research, usability testing, personas, user journeys and UX artefacts The Package Company bonus Pension Excellent benefits package If youre passionate about creating user-focused digital services and want to work on meaningful transformation programmes within a leading consultancy, this could be the next step in your career. JBRP1_UKTJ
25/07/2026
Full time
User Researcher Newcastle (Hybrid 3 days per week) £54,000 + Bonus + Excellent Benefits We're supporting a leading global consultancy that is continuing to expand its Digital Experience and User-Centred Design team. They are looking for an experienced User Researcher to join their Newcastle-based team, working on impactful digital transformation programmes across government and regulated sectors. This is a great opportunity to influence the design of large-scale digital services, working alongside multidisciplinary Agile teams to ensure products are shaped around real user needs. The Role Youll play a key role in understanding user behavior, generating insights and helping teams make evidence-based product decisions. Youll be responsible for: Planning, recruiting and conducting user research activities Running remote and in-person research sessions, analysing findings and presenting recommendations Turning user insights into actionable improvements for design and development teams Collaborating with Product Managers, Service Designers and UX Designers in Agile environments Championing user-centred design practices across complex transformation programmes What Theyre Looking For Commercial experience as a User Researcher Strong understanding of GDS standards and delivering GDS-aligned services Experience working within Agile delivery teams Confidence facilitating research sessions and engaging with stakeholders Ability to translate research findings into meaningful product improvements A strong portfolio showcasing user research, usability testing, personas, user journeys and UX artefacts The Package Company bonus Pension Excellent benefits package If youre passionate about creating user-focused digital services and want to work on meaningful transformation programmes within a leading consultancy, this could be the next step in your career. JBRP1_UKTJ
Full Stack Developer (Node.js/Angular/AWS) About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative technology solutions across the public and private sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. We foster a culture of continuous learning, collaboration, and technical excellence, giving our people the opportunity to work on large-scale transformation programmes that make a real difference. The Role We're looking for experienced Full Stack Developers to join our growing engineering team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. We're particularly interested in experienced Node.js developers with strong JavaScript/TypeScript skills and exposure to cloud-native development. Responsibilities Design, develop and maintain scalable full-stack applications Build secure, high-performance RESTful APIs using Node.js and Express Develop responsive Front End applications using Angular and TypeScript Write clean, maintainable and well-tested code using modern engineering practices Build and maintain automated tests using Jest Contribute to CI/CD pipelines using GitLab CI/CD Support cloud-native deployments using AWS and container technologies Participate in architecture discussions, code reviews and technical design sessions Work collaboratively with Product Owners, Designers, QA Engineers and DevOps teams Troubleshoot, optimise and improve application performance, scalability and reliability Essential Skills Strong commercial experience developing applications with Node.js Excellent JavaScript and TypeScript knowledge Experience building REST APIs using Express.js Commercial Angular development experience Experience writing automated tests using Jest Experience using GitLab CI/CD Understanding of Agile software delivery Experience working with Git Desirable Skills Experience with some of the following technologies would be advantageous: AWS & Cloud AWS Lambda API Gateway SQS S3 KMS CloudWatch X-Ray ECS/Fargate ECR EKS Infrastructure & DevOps Terraform Docker Kubernetes Kong Enterprise Gateway Databases MongoDB Amazon DocumentDB Messaging & Monitoring Kafka Confluent Schema Registry Dynatrace Other Serverless architectures Monorepo development Nunjucks What We're Looking For We're interested in developers who: Enjoy solving complex technical problems Write clean, maintainable code Have a collaborative mindset Are comfortable working within multidisciplinary Agile teams Take ownership of delivering high-quality software Have experience building secure, scalable enterprise applications Nice to Have Experience working on UK Government or other highly regulated programmes Active SC Clearance or eligibility to obtain SC Clearance Why Join Scrumconnect? You'll have the opportunity to: Work on high-profile digital transformation programmes Build modern cloud-native applications using the latest technologies Collaborate with experienced engineers across multiple disciplines Learn through continuous professional development Progress your career within a growing consultancy Work in a supportive, inclusive and collaborative environment Diversity & Inclusion At Scrumconnect Consulting, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. We believe diverse teams create better ideas, stronger products and better outcomes for our clients and communities.
24/07/2026
Contractor
Full Stack Developer (Node.js/Angular/AWS) About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative technology solutions across the public and private sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. We foster a culture of continuous learning, collaboration, and technical excellence, giving our people the opportunity to work on large-scale transformation programmes that make a real difference. The Role We're looking for experienced Full Stack Developers to join our growing engineering team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. We're particularly interested in experienced Node.js developers with strong JavaScript/TypeScript skills and exposure to cloud-native development. Responsibilities Design, develop and maintain scalable full-stack applications Build secure, high-performance RESTful APIs using Node.js and Express Develop responsive Front End applications using Angular and TypeScript Write clean, maintainable and well-tested code using modern engineering practices Build and maintain automated tests using Jest Contribute to CI/CD pipelines using GitLab CI/CD Support cloud-native deployments using AWS and container technologies Participate in architecture discussions, code reviews and technical design sessions Work collaboratively with Product Owners, Designers, QA Engineers and DevOps teams Troubleshoot, optimise and improve application performance, scalability and reliability Essential Skills Strong commercial experience developing applications with Node.js Excellent JavaScript and TypeScript knowledge Experience building REST APIs using Express.js Commercial Angular development experience Experience writing automated tests using Jest Experience using GitLab CI/CD Understanding of Agile software delivery Experience working with Git Desirable Skills Experience with some of the following technologies would be advantageous: AWS & Cloud AWS Lambda API Gateway SQS S3 KMS CloudWatch X-Ray ECS/Fargate ECR EKS Infrastructure & DevOps Terraform Docker Kubernetes Kong Enterprise Gateway Databases MongoDB Amazon DocumentDB Messaging & Monitoring Kafka Confluent Schema Registry Dynatrace Other Serverless architectures Monorepo development Nunjucks What We're Looking For We're interested in developers who: Enjoy solving complex technical problems Write clean, maintainable code Have a collaborative mindset Are comfortable working within multidisciplinary Agile teams Take ownership of delivering high-quality software Have experience building secure, scalable enterprise applications Nice to Have Experience working on UK Government or other highly regulated programmes Active SC Clearance or eligibility to obtain SC Clearance Why Join Scrumconnect? You'll have the opportunity to: Work on high-profile digital transformation programmes Build modern cloud-native applications using the latest technologies Collaborate with experienced engineers across multiple disciplines Learn through continuous professional development Progress your career within a growing consultancy Work in a supportive, inclusive and collaborative environment Diversity & Inclusion At Scrumconnect Consulting, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. We believe diverse teams create better ideas, stronger products and better outcomes for our clients and communities.
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy that partners with government and private sector organisations to design, build, and deliver user-centred digital services. We bring together multidisciplinary teams of consultants, designers, engineers, researchers, and data specialists to solve complex challenges and create meaningful outcomes for millions of users. We are passionate about delivering high-quality digital solutions that improve public services, drive innovation, and create lasting impact. Our culture is built on collaboration, continuous learning, inclusivity, and excellence. About the Role Scrumconnect is seeking an experienced Data Lead to lead the development and execution of a strategic data vision for a large-scale government programme supporting services used by millions of citizens. This role will be responsible for assessing the current data landscape, defining the future-state architecture and operating model, and creating a roadmap that enables data-driven decision making, operational excellence, and regulatory compliance. The successful candidate will provide both strategic leadership and technical direction while helping shape and scale the data capability required to deliver long-term transformation. Working closely with senior stakeholders, delivery teams, architects, and data specialists, you will ensure that data platforms, governance frameworks, and analytical capabilities align with organisational objectives and government standards. Key Responsibilities Data Strategy & Governance Lead the development and execution of the overall data strategy. Assess and document current ("as-is") data capabilities, platforms, processes, and governance arrangements. Define the target ("to-be") data architecture, operating model, and roadmap. Establish and maintain data governance frameworks, standards, policies, and best practices. Ensure alignment with wider government data strategies and organisational objectives. Promote a culture of data-driven decision making across programmes and stakeholders. Technical Leadership & Architecture Provide technical leadership across data engineering, analytics, and data science initiatives. Define and evolve data architecture, engineering standards, tools, and methodologies. Design scalable, secure, and resilient cloud-based data solutions. Oversee the implementation of data platforms, ETL/ELT pipelines, and analytical solutions. Ensure data services meet both functional and non-functional requirements, including security, performance, and scalability. Drive continuous improvement of data engineering and analytical capabilities. Team Leadership & Delivery Define the optimal team structure, skills, and capabilities required to deliver the data strategy. Lead multidisciplinary teams including data engineers, analysts, data scientists, and architects. Mentor and support team members to foster technical excellence and professional growth. Collaborate with delivery partners and stakeholders to identify and onboard specialist expertise when required. Ensure successful delivery of strategic data initiatives within agreed timelines and budgets. Data Quality, Compliance & Security Implement robust data quality, lineage, metadata, and governance practices. Ensure compliance with GDPR, security policies, government standards, and regulatory requirements. Establish monitoring and reporting mechanisms to maintain data integrity and reliability. Support audits, risk assessments, and compliance activities. Champion secure-by-design and privacy-by-design principles across all data initiatives. Stakeholder Engagement Build strong relationships with senior stakeholders across business and technical teams. Translate complex technical concepts into clear business outcomes and recommendations. Present strategic plans, progress updates, and key insights to executive audiences. Facilitate workshops and decision-making sessions to drive alignment and delivery. Essential Skills & Experience Data Leadership Significant experience leading data engineering, analytics, or data science functions within complex organisations. Proven track record of developing and delivering enterprise-wide data strategies. Experience establishing data governance frameworks and operating models. Technical Expertise Strong experience with AWS cloud services and modern data platforms. Expertise in designing and implementing scalable data architectures and engineering solutions. Experience with ETL/ELT frameworks, data integration, and pipeline automation. Strong understanding of data modelling, data warehousing, and transformation methodologies. Experience supporting data science and machine learning initiatives from experimentation through production deployment. Strong understanding of data security, governance, and operational best practices. Public Sector Experience Experience delivering data initiatives within government or highly regulated environments. Strong understanding of GDPR, information governance, data protection legislation, and public sector compliance requirements. Familiarity with Government Digital Service (GDS) standards and ways of working. Communication & Leadership Excellent stakeholder management and communication skills. Ability to influence senior leaders and drive strategic decision-making. Experience building, leading, and mentoring high-performing data teams. Strong facilitation, collaboration, and workshop leadership capabilities. Technical Environment Experience with some or all of the following technologies is desirable: Cloud & Data Platforms AWS Amazon S3 AWS Glue AWS Lambda Amazon Redshift AWS Lake Formation Data Engineering & Analytics SQL Python ETL/ELT frameworks Data Warehousing solutions Data Modelling methodologies Performance & Digital Analytics Google Analytics Google BigQuery Google Looker Studio Google Tag Manager Desirable Experience Experience within benefits, welfare, citizen services, or wider public sector domains. Previous experience delivering services through public sector frameworks. Security clearance (BPSS, SC, or DV) or willingness to undergo clearance. Experience working within Agile multidisciplinary delivery teams. Experience defining and scaling enterprise data capabilities and operating models.
24/07/2026
Full time
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy that partners with government and private sector organisations to design, build, and deliver user-centred digital services. We bring together multidisciplinary teams of consultants, designers, engineers, researchers, and data specialists to solve complex challenges and create meaningful outcomes for millions of users. We are passionate about delivering high-quality digital solutions that improve public services, drive innovation, and create lasting impact. Our culture is built on collaboration, continuous learning, inclusivity, and excellence. About the Role Scrumconnect is seeking an experienced Data Lead to lead the development and execution of a strategic data vision for a large-scale government programme supporting services used by millions of citizens. This role will be responsible for assessing the current data landscape, defining the future-state architecture and operating model, and creating a roadmap that enables data-driven decision making, operational excellence, and regulatory compliance. The successful candidate will provide both strategic leadership and technical direction while helping shape and scale the data capability required to deliver long-term transformation. Working closely with senior stakeholders, delivery teams, architects, and data specialists, you will ensure that data platforms, governance frameworks, and analytical capabilities align with organisational objectives and government standards. Key Responsibilities Data Strategy & Governance Lead the development and execution of the overall data strategy. Assess and document current ("as-is") data capabilities, platforms, processes, and governance arrangements. Define the target ("to-be") data architecture, operating model, and roadmap. Establish and maintain data governance frameworks, standards, policies, and best practices. Ensure alignment with wider government data strategies and organisational objectives. Promote a culture of data-driven decision making across programmes and stakeholders. Technical Leadership & Architecture Provide technical leadership across data engineering, analytics, and data science initiatives. Define and evolve data architecture, engineering standards, tools, and methodologies. Design scalable, secure, and resilient cloud-based data solutions. Oversee the implementation of data platforms, ETL/ELT pipelines, and analytical solutions. Ensure data services meet both functional and non-functional requirements, including security, performance, and scalability. Drive continuous improvement of data engineering and analytical capabilities. Team Leadership & Delivery Define the optimal team structure, skills, and capabilities required to deliver the data strategy. Lead multidisciplinary teams including data engineers, analysts, data scientists, and architects. Mentor and support team members to foster technical excellence and professional growth. Collaborate with delivery partners and stakeholders to identify and onboard specialist expertise when required. Ensure successful delivery of strategic data initiatives within agreed timelines and budgets. Data Quality, Compliance & Security Implement robust data quality, lineage, metadata, and governance practices. Ensure compliance with GDPR, security policies, government standards, and regulatory requirements. Establish monitoring and reporting mechanisms to maintain data integrity and reliability. Support audits, risk assessments, and compliance activities. Champion secure-by-design and privacy-by-design principles across all data initiatives. Stakeholder Engagement Build strong relationships with senior stakeholders across business and technical teams. Translate complex technical concepts into clear business outcomes and recommendations. Present strategic plans, progress updates, and key insights to executive audiences. Facilitate workshops and decision-making sessions to drive alignment and delivery. Essential Skills & Experience Data Leadership Significant experience leading data engineering, analytics, or data science functions within complex organisations. Proven track record of developing and delivering enterprise-wide data strategies. Experience establishing data governance frameworks and operating models. Technical Expertise Strong experience with AWS cloud services and modern data platforms. Expertise in designing and implementing scalable data architectures and engineering solutions. Experience with ETL/ELT frameworks, data integration, and pipeline automation. Strong understanding of data modelling, data warehousing, and transformation methodologies. Experience supporting data science and machine learning initiatives from experimentation through production deployment. Strong understanding of data security, governance, and operational best practices. Public Sector Experience Experience delivering data initiatives within government or highly regulated environments. Strong understanding of GDPR, information governance, data protection legislation, and public sector compliance requirements. Familiarity with Government Digital Service (GDS) standards and ways of working. Communication & Leadership Excellent stakeholder management and communication skills. Ability to influence senior leaders and drive strategic decision-making. Experience building, leading, and mentoring high-performing data teams. Strong facilitation, collaboration, and workshop leadership capabilities. Technical Environment Experience with some or all of the following technologies is desirable: Cloud & Data Platforms AWS Amazon S3 AWS Glue AWS Lambda Amazon Redshift AWS Lake Formation Data Engineering & Analytics SQL Python ETL/ELT frameworks Data Warehousing solutions Data Modelling methodologies Performance & Digital Analytics Google Analytics Google BigQuery Google Looker Studio Google Tag Manager Desirable Experience Experience within benefits, welfare, citizen services, or wider public sector domains. Previous experience delivering services through public sector frameworks. Security clearance (BPSS, SC, or DV) or willingness to undergo clearance. Experience working within Agile multidisciplinary delivery teams. Experience defining and scaling enterprise data capabilities and operating models.
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
24/07/2026
Contractor
About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Collaboration Across Digital Teams Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (eg, Google Analytics) Dashboarding tools (eg, Power BI, Looker Studio) Desirable Experience: Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
Full Stack Developer (Node.js/Angular/AWS) Visa Sponsorship Available for Eligible Candidates About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative technology solutions across the public and private sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. We foster a culture of continuous learning, collaboration, and technical excellence, giving our people the opportunity to work on large-scale transformation programmes that make a real difference. The Role We're looking for experienced Full Stack Developers to join our growing engineering team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. We're particularly interested in experienced Node.js developers with strong JavaScript/TypeScript skills and exposure to cloud-native development. Responsibilities Design, develop and maintain scalable full-stack applications Build secure, high-performance RESTful APIs using Node.js and Express Develop responsive Front End applications using Angular and TypeScript Write clean, maintainable and well-tested code using modern engineering practices Build and maintain automated tests using Jest Contribute to CI/CD pipelines using GitLab CI/CD Support cloud-native deployments using AWS and container technologies Participate in architecture discussions, code reviews and technical design sessions Work collaboratively with Product Owners, Designers, QA Engineers and DevOps teams Troubleshoot, optimise and improve application performance, scalability and reliability Essential Skills Strong commercial experience developing applications with Node.js Excellent JavaScript and TypeScript knowledge Experience building REST APIs using Express.js Commercial Angular development experience Experience writing automated tests using Jest Experience using GitLab CI/CD Understanding of Agile software delivery Experience working with Git Desirable Skills Experience with some of the following technologies would be advantageous: AWS & Cloud AWS Lambda API Gateway SQS S3 KMS CloudWatch X-Ray ECS/Fargate ECR EKS Infrastructure & DevOps Terraform Docker Kubernetes Kong Enterprise Gateway Databases MongoDB Amazon DocumentDB Messaging & Monitoring Kafka Confluent Schema Registry Dynatrace Other Serverless architectures Monorepo development Nunjucks What We're Looking For We're interested in developers who: Enjoy solving complex technical problems Write clean, maintainable code Have a collaborative mindset Are comfortable working within multidisciplinary Agile teams Take ownership of delivering high-quality software Have experience building secure, scalable enterprise applications Nice to Have Experience working on UK Government or other highly regulated programmes Active SC Clearance or eligibility to obtain SC Clearance Why Join Scrumconnect? You'll have the opportunity to: Work on high-profile digital transformation programmes Build modern cloud-native applications using the latest technologies Collaborate with experienced engineers across multiple disciplines Learn through continuous professional development Progress your career within a growing consultancy Work in a supportive, inclusive and collaborative environment Diversity & Inclusion At Scrumconnect Consulting, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. We believe diverse teams create better ideas, stronger products and better outcomes for our clients and communities.
24/07/2026
Full time
Full Stack Developer (Node.js/Angular/AWS) Visa Sponsorship Available for Eligible Candidates About Scrumconnect Consulting Scrumconnect Consulting is a leading digital transformation consultancy delivering innovative technology solutions across the public and private sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. We foster a culture of continuous learning, collaboration, and technical excellence, giving our people the opportunity to work on large-scale transformation programmes that make a real difference. The Role We're looking for experienced Full Stack Developers to join our growing engineering team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. We're particularly interested in experienced Node.js developers with strong JavaScript/TypeScript skills and exposure to cloud-native development. Responsibilities Design, develop and maintain scalable full-stack applications Build secure, high-performance RESTful APIs using Node.js and Express Develop responsive Front End applications using Angular and TypeScript Write clean, maintainable and well-tested code using modern engineering practices Build and maintain automated tests using Jest Contribute to CI/CD pipelines using GitLab CI/CD Support cloud-native deployments using AWS and container technologies Participate in architecture discussions, code reviews and technical design sessions Work collaboratively with Product Owners, Designers, QA Engineers and DevOps teams Troubleshoot, optimise and improve application performance, scalability and reliability Essential Skills Strong commercial experience developing applications with Node.js Excellent JavaScript and TypeScript knowledge Experience building REST APIs using Express.js Commercial Angular development experience Experience writing automated tests using Jest Experience using GitLab CI/CD Understanding of Agile software delivery Experience working with Git Desirable Skills Experience with some of the following technologies would be advantageous: AWS & Cloud AWS Lambda API Gateway SQS S3 KMS CloudWatch X-Ray ECS/Fargate ECR EKS Infrastructure & DevOps Terraform Docker Kubernetes Kong Enterprise Gateway Databases MongoDB Amazon DocumentDB Messaging & Monitoring Kafka Confluent Schema Registry Dynatrace Other Serverless architectures Monorepo development Nunjucks What We're Looking For We're interested in developers who: Enjoy solving complex technical problems Write clean, maintainable code Have a collaborative mindset Are comfortable working within multidisciplinary Agile teams Take ownership of delivering high-quality software Have experience building secure, scalable enterprise applications Nice to Have Experience working on UK Government or other highly regulated programmes Active SC Clearance or eligibility to obtain SC Clearance Why Join Scrumconnect? You'll have the opportunity to: Work on high-profile digital transformation programmes Build modern cloud-native applications using the latest technologies Collaborate with experienced engineers across multiple disciplines Learn through continuous professional development Progress your career within a growing consultancy Work in a supportive, inclusive and collaborative environment Diversity & Inclusion At Scrumconnect Consulting, we're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and perspectives. We believe diverse teams create better ideas, stronger products and better outcomes for our clients and communities.
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation. About the Role We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 2-3 times a month. Key Responsibilities Understand and benchmark the current content against standards and best practices. Map and document current user journeys, validating them with internal and external stakeholders. Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities. Capture stakeholder insights and combine them with user research to establish design principles. Redesign content based on best practice, accessibility, and user-centred design standards. Agree the revised content with stakeholders and test it with a range of users. Iterate content based on user research findings and other feedback. Clearly articulate user needs and how content standards will be implemented. Conduct detailed playback and seek agreement on new content with stakeholders. Document lessons learned throughout the process. Develop and agree a content strategy and governance process for future changes. Deliver a complete handover to internal teams. Skills and Experience Strong experience working as a Content Designer in multidisciplinary digital teams. Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards. Experience with user research and usability testing , using insights to iterate content. Ability to collaborate effectively with stakeholders, product teams, and developers . Excellent communication skills to explain design decisions and gain buy-in. Familiarity with content management systems and version control tools. Experience working in Agile environments and contributing to sprint activities. What We Value At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
24/07/2026
Job Description About Scrumconnect Consulting Scrumconnect Consulting is a UK national, award-winning SME software development consultancy with over 300 consultants across the UK. We partner with UK public sector clients to build impactful, user-centred digital services that improve millions of lives. We take as much pride in our people, culture, and work-life balance as we do in our mission to make public services simpler, faster, and more accessible. Collaborative, entrepreneurial, and dedicated to problem-solving, we bring the step-change our customers need to sustain innovation. About the Role We are looking for an experienced Content Designer to support a project focused on improving and restructuring content for Applicants and Developers. The purpose of this project is to understand and document user and stakeholder needs, design and deliver revised content in an appropriate architecture, and define a long-term strategy for continuous improvement. Mandatory travel to Newcastle is required 2-3 times a month. Key Responsibilities Understand and benchmark the current content against standards and best practices. Map and document current user journeys, validating them with internal and external stakeholders. Define and document the approach to designing, testing, agreeing, and deploying revised content, including clear stakeholder roles and responsibilities. Capture stakeholder insights and combine them with user research to establish design principles. Redesign content based on best practice, accessibility, and user-centred design standards. Agree the revised content with stakeholders and test it with a range of users. Iterate content based on user research findings and other feedback. Clearly articulate user needs and how content standards will be implemented. Conduct detailed playback and seek agreement on new content with stakeholders. Document lessons learned throughout the process. Develop and agree a content strategy and governance process for future changes. Deliver a complete handover to internal teams. Skills and Experience Strong experience working as a Content Designer in multidisciplinary digital teams. Proven ability to create clear, concise, and accessible content that meets GDS and GOV.UK standards. Experience with user research and usability testing , using insights to iterate content. Ability to collaborate effectively with stakeholders, product teams, and developers . Excellent communication skills to explain design decisions and gain buy-in. Familiarity with content management systems and version control tools. Experience working in Agile environments and contributing to sprint activities. What We Value At Scrumconnect, diversity, inclusion, and accessibility are at the heart of what we do. We welcome applications from people of all backgrounds and are proud to be a Disability Confident employer.
Senior Web/CMS Developer (Active SC Clearance) Leeds, United Kingdom | £350 - £400 (Inside) Contract Remote Working: Office based Security Clearance: Active SC Clearance Required Category: Public Sector Application Email: (see below) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK Government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our multidisciplinary teams work at the forefront of digital transformation, helping organisations deliver secure, accessible and scalable services across the public sector. Role Overview We are looking for an experienced Senior Web/CMS Developer to join our growing delivery team in Newcastle. This role is focused on developing, maintaining and enhancing content-driven websites and digital platforms, with a strong emphasis on WordPress development, modern web technologies and accessibility. Working within agile, multidisciplinary teams, you'll collaborate with designers, content specialists, delivery managers and technical stakeholders to deliver secure, high-quality websites that meet the needs of public sector users. Key Responsibilities Develop, maintain and enhance WordPress websites and CMS-driven digital platforms. Build and customise WordPress themes and plugins using PHP. Develop responsive, accessible and user-friendly interfaces using HTML, CSS and JavaScript. Support website maintenance, patching, upgrades and security improvements. Deliver campaign websites and content publishing solutions. Ensure websites meet WCAG accessibility standards and performance best practices. Collaborate with UX designers, content designers and delivery teams throughout the project life cycle. Troubleshoot and resolve website issues across development, testing and production environments. Participate in code reviews and contribute to engineering best practices. Support CI/CD processes and continuous improvement initiatives. Required Skills & Experience Core Technical Skills Strong commercial experience developing and maintaining WordPress websites. Excellent PHP development skills, including custom themes and plugin development. Strong HTML5 and CSS3 knowledge with a focus on semantic markup and accessibility. Solid JavaScript experience (Vanilla JavaScript). Exposure to Node.js for integrations or supporting services. Experience delivering content-driven or campaign websites. Experience working with CMS platforms within public sector or content publishing environments. Understanding of website security, maintenance and patch management. Desirable Skills Experience developing or consuming Node.js APIs. Knowledge of the GOV.UK Design System. Understanding of WCAG accessibility standards. Exposure to AWS hosting environments. Familiarity with CI/CD pipelines and modern deployment practices. Experience working within Agile delivery teams. Previous experience delivering digital services for UK Government or public sector organisations. Soft Skills Strong communication and stakeholder engagement skills. Collaborative approach to working within multidisciplinary agile teams. Ability to manage multiple priorities and deliver high-quality work. Attention to detail and a passion for delivering exceptional user experiences. Proactive problem-solving mindset and commitment to continuous improvement. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 Employer , we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
24/07/2026
Contractor
Senior Web/CMS Developer (Active SC Clearance) Leeds, United Kingdom | £350 - £400 (Inside) Contract Remote Working: Office based Security Clearance: Active SC Clearance Required Category: Public Sector Application Email: (see below) About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK Government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our multidisciplinary teams work at the forefront of digital transformation, helping organisations deliver secure, accessible and scalable services across the public sector. Role Overview We are looking for an experienced Senior Web/CMS Developer to join our growing delivery team in Newcastle. This role is focused on developing, maintaining and enhancing content-driven websites and digital platforms, with a strong emphasis on WordPress development, modern web technologies and accessibility. Working within agile, multidisciplinary teams, you'll collaborate with designers, content specialists, delivery managers and technical stakeholders to deliver secure, high-quality websites that meet the needs of public sector users. Key Responsibilities Develop, maintain and enhance WordPress websites and CMS-driven digital platforms. Build and customise WordPress themes and plugins using PHP. Develop responsive, accessible and user-friendly interfaces using HTML, CSS and JavaScript. Support website maintenance, patching, upgrades and security improvements. Deliver campaign websites and content publishing solutions. Ensure websites meet WCAG accessibility standards and performance best practices. Collaborate with UX designers, content designers and delivery teams throughout the project life cycle. Troubleshoot and resolve website issues across development, testing and production environments. Participate in code reviews and contribute to engineering best practices. Support CI/CD processes and continuous improvement initiatives. Required Skills & Experience Core Technical Skills Strong commercial experience developing and maintaining WordPress websites. Excellent PHP development skills, including custom themes and plugin development. Strong HTML5 and CSS3 knowledge with a focus on semantic markup and accessibility. Solid JavaScript experience (Vanilla JavaScript). Exposure to Node.js for integrations or supporting services. Experience delivering content-driven or campaign websites. Experience working with CMS platforms within public sector or content publishing environments. Understanding of website security, maintenance and patch management. Desirable Skills Experience developing or consuming Node.js APIs. Knowledge of the GOV.UK Design System. Understanding of WCAG accessibility standards. Exposure to AWS hosting environments. Familiarity with CI/CD pipelines and modern deployment practices. Experience working within Agile delivery teams. Previous experience delivering digital services for UK Government or public sector organisations. Soft Skills Strong communication and stakeholder engagement skills. Collaborative approach to working within multidisciplinary agile teams. Ability to manage multiple priorities and deliver high-quality work. Attention to detail and a passion for delivering exceptional user experiences. Proactive problem-solving mindset and commitment to continuous improvement. Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 Employer , we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
About Scrumconnect Scrumconnect is a leading digital transformation consultancy helping public and private sector organisations deliver innovative, user-centred digital services. We combine agile delivery, modern engineering practices, and deep domain expertise to create solutions that improve outcomes for millions of users. Our teams work collaboratively across multidisciplinary environments, supporting large-scale transformation programmes and enterprise initiatives. Role Overview We are seeking Frontend Engineers and Senior Frontend Engineers to design, build, and maintain modern digital services that are accessible, scalable, and user-focused. Working within multidisciplinary agile teams, you will collaborate closely with product managers, designers, architects, and engineers to deliver high-quality solutions. Senior Frontend Engineers will additionally provide technical leadership, mentor team members, and help establish Front End engineering standards and best practices across multiple teams. Key Responsibilities Develop and maintain responsive, accessible, and scalable web applications. Build reusable components and modern Front End architectures. Collaborate with designers and product teams to deliver user-centred solutions. Ensure applications meet performance, accessibility, and security standards. Participate in code reviews and contribute to engineering best practices. Troubleshoot and resolve complex technical issues. Support continuous integration and continuous delivery practices. Work effectively within agile delivery teams. Additional Responsibilities for Senior Frontend Engineers Provide technical leadership and mentoring to engineers. Drive Front End engineering standards and governance. Lead technical design discussions and architecture decisions. Promote component-driven development and reusable design patterns. Support delivery planning and technical roadmap activities. Essential Skills & Experience Strong experience with modern Front End development frameworks and architectures. Proficiency in HTML, CSS, JavaScript, and TypeScript. Experience building responsive and accessible web applications. Understanding of Front End performance optimisation techniques. Experience working within agile software delivery environments. Strong communication and stakeholder engagement skills. Senior-Level Experience Extensive experience delivering complex Front End solutions. Proven experience mentoring engineers and leading technical initiatives. Experience defining engineering standards and Front End strategy. Ability to influence technical decisions across multiple teams. Additional Information SFIA Level: 4 & 5 Location: Flexible (all UK locations considered except London) Security Clearance: Active SC Clearance required
24/07/2026
Full time
About Scrumconnect Scrumconnect is a leading digital transformation consultancy helping public and private sector organisations deliver innovative, user-centred digital services. We combine agile delivery, modern engineering practices, and deep domain expertise to create solutions that improve outcomes for millions of users. Our teams work collaboratively across multidisciplinary environments, supporting large-scale transformation programmes and enterprise initiatives. Role Overview We are seeking Frontend Engineers and Senior Frontend Engineers to design, build, and maintain modern digital services that are accessible, scalable, and user-focused. Working within multidisciplinary agile teams, you will collaborate closely with product managers, designers, architects, and engineers to deliver high-quality solutions. Senior Frontend Engineers will additionally provide technical leadership, mentor team members, and help establish Front End engineering standards and best practices across multiple teams. Key Responsibilities Develop and maintain responsive, accessible, and scalable web applications. Build reusable components and modern Front End architectures. Collaborate with designers and product teams to deliver user-centred solutions. Ensure applications meet performance, accessibility, and security standards. Participate in code reviews and contribute to engineering best practices. Troubleshoot and resolve complex technical issues. Support continuous integration and continuous delivery practices. Work effectively within agile delivery teams. Additional Responsibilities for Senior Frontend Engineers Provide technical leadership and mentoring to engineers. Drive Front End engineering standards and governance. Lead technical design discussions and architecture decisions. Promote component-driven development and reusable design patterns. Support delivery planning and technical roadmap activities. Essential Skills & Experience Strong experience with modern Front End development frameworks and architectures. Proficiency in HTML, CSS, JavaScript, and TypeScript. Experience building responsive and accessible web applications. Understanding of Front End performance optimisation techniques. Experience working within agile software delivery environments. Strong communication and stakeholder engagement skills. Senior-Level Experience Extensive experience delivering complex Front End solutions. Proven experience mentoring engineers and leading technical initiatives. Experience defining engineering standards and Front End strategy. Ability to influence technical decisions across multiple teams. Additional Information SFIA Level: 4 & 5 Location: Flexible (all UK locations considered except London) Security Clearance: Active SC Clearance required
About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams. Key Responsibilities Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform functionality. Analyse and synthesise research findings into clear insights and actionable recommendations. Develop and maintain a research plan to support future phases of platform development. Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem. Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers, designers, and analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices. Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps and improvement opportunities within the platform. Recommendations to improve user experience and platform functionality. Strategy for engaging additional user groups in future phases. Diversity & Inclusion At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.
24/07/2026
About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively to solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. The successful candidate will plan and conduct research to understand user needs, evaluate how effectively those needs are currently being met by the platform, and identify opportunities for improvement. The research will help inform future development phases and explore engagement with additional user groups. Location Requirement This role requires mandatory travel to Newcastle 3 days per week for on-site collaboration with stakeholders and delivery teams. Key Responsibilities Plan and conduct user research activities with internal policy and analytical teams and other relevant stakeholders. Identify and document user needs, behaviours, and pain points through interviews, workshops, and usability testing. Assess how current platform capabilities meet the needs of primary users. Identify gaps, challenges, and opportunities to improve the user experience and platform functionality. Analyse and synthesise research findings into clear insights and actionable recommendations. Develop and maintain a research plan to support future phases of platform development. Explore approaches to engage additional user groups, including organisations within the PropTech ecosystem. Work closely with product managers, designers, and delivery teams to ensure research findings inform decision-making and product development. Skills and Experience Proven experience conducting user research within digital product or service environments. Strong experience with qualitative research methods, including interviews, usability testing, and workshops. Ability to analyse research data and translate insights into practical recommendations. Experience working with multi-disciplinary teams, including product managers, designers, and analysts. Strong stakeholder engagement and communication skills. Experience working in complex or public sector environments is desirable. Familiarity with user-centred design principles and best practices. Deliverables User research plan and research framework. Stakeholder and user insight reports. Identification of gaps and improvement opportunities within the platform. Recommendations to improve user experience and platform functionality. Strategy for engaging additional user groups in future phases. Diversity & Inclusion At Scrumconnect Ltd, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to contribute. We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diversity strengthens our teams and helps us create better digital services for everyone.
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
23/07/2026
Full time
Job Description Technical Business Analyst Location: Newcastle Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. The above information relates to a specific client requirement. Hybrid Working: This role will require you to work from our Newcastle, Cobalt Business Park office three days per week. You are invited to learn, grow and advance in an innovative environment that thrives on shared success, diverse thinking, and offers boundaryless opportunities to drive your career. Role Overview: We are seeking a Technical Business Analyst to join our software delivery team. In this role, you'll act as the bridge between business stakeholders and the development team, translating business requirements into clear, actionable technical specifications. Responsibilities Bridge the gap between IT and the business using data analytics to assess processes, elicit requirements and deliver data driven recommendations and reports to executives and stakeholders. Create functional designs, sequence diagrams, process flows, business rules catalogues and product backlog items to agree detailed requirements with client product owners and clearly communicate what needs to be developed and tested to the feature teams. Identify, analyse and complete complex business impact assessment across multiple business streams to understand the impact of the product/change. Prepare and co ordinate business activities to support large implementations. Ensure business is operationally ready to support the target operating model. Lead business change activities, building communications and designing training plans to support change. Support testing by reviewing scripts, triaging defects and assisting with test queries. Collaborate with UX/UI designers, developers, and testers throughout the software development lifecycle. Participate in and facilitate Agile ceremonies (sprint planning, backlog refinement, stand ups). Assist in prioritising the product backlog in alignment with value, risk, and dependencies. Identify and communicate technical constraints, risks, and dependencies to the team and stakeholders. Work with cross functional teams and roles including developers, testers, UX, product, live services, DevOps, and technical architects. Apply foundational knowledge of APIs, databases, and system integration concepts. Qualifications 1.5-5 years of experience as a Business Analyst in a software delivery or technology environment. Experience working with cross functional teams and roles (developers, testers, UX, product, live services, DevOps, technical architects). Basic understanding of APIs, databases, and system integration concepts. Establishing and implementing mechanisms to measure and deliver benefits. Ensuring that maximum improvements are made in existing and new business operations as groups of projects deliver their products into operational use. The ability to understand business change needs, and to assess the business impact of those changes, capturing, analysing and documenting requirements. Utilising one or more structured techniques for solution design such as Design Thinking, UML or BPMN. Utilising one or more tools such as JIRA, Confluence, Visio or Excel. Demonstrated experience with Agile (Scrum/Kanban) or Waterfall delivery. Experience delivering change in a number of industry areas, including the public sector. Strong proficiency in SQL for data extraction, transformation and analysis. Ability to independently analyse large datasets to identify trends, validate business requirements, and uncover data quality issues. Familiarity with enterprise platforms, cloud technologies (AWS, Azure, Salesforce) or GenAI. Familiarity with UX principles or wireframing tools (Figma, Balsamiq). Hold a professional BA Certification. Benefits At Accenture, you will receive a competitive basic salary, 25 days of vacation per year, private medical insurance, and an extra 3 days leave per year for charitable work of your choice. Flexibility and mobility are required; you may be required to spend time onsite with our clients and partners to deliver first class services.
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
23/07/2026
Contractor
User Researcher Rate: up to £350-390 per day - Umbrella only Clearance Required: BPSS Duration: 6 months Location: Telford - Please note this role will require travel to Telford, Manchester, Newcastle and/or London for 2 day whole-team-meet-ups each month. The location will vary month to month so overnight stays may be needed Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government's ambition to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer's tax affairs in one, modern and robust IT System Role This is a pivotal role that has a direct impact on how people engage with crucial digital services. As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user-focused approach and expertise in user-centric design. Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for short periods. What you'll do Work collaboratively with user researchers, interaction designers, content desigher, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services. Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively. Create high-quality, compelling design concepts and artefacts such as personas, flows, service maps and wireframes. Design in an inclusive and accessible way Work in a multi-disciplinary delivery team Experience Solid foundation in user-centered design, from concept to final delivery. Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team. Strong ability to understand and articulate the needs of both technical and business stakeholders clearly. Skilled in managing stakeholder expectations and handling difficult discussions. Experienced in creating rapid paper and digital prototypes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Altrincham, United Kingdom / Birmingham, United Kingdom / Brighton, United Kingdom / Bristol, United Kingdom / Cambridge, United Kingdom / Cardiff, United Kingdom / Croydon, United Kingdom / Edinburgh, United Kingdom / Glasgow, United Kingdom / London, United Kingdom / Newcastle Upon Tyne, United Kingdom Location/s: London/Croydon/Cambridge/Bristol/Brighton/Birmingham/Altrincham/Newcastle/Glasgow/Edinburgh/Cardiff; UK Recruiter contact: Andrea Gaffney Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe,providinga wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. Overview of the role: Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? We are seeking an Information Communication Technology (ICT) Principal Engineer to design Security Systems and ICT Infrastructure with our 'Digital Infrastructure' team. The role is within our Buildings division to work with our multidisciplinary Building Services Mechanical, Electrical and Public Health (MEP) team. This role is ideally based in one of our South East UK offices (London, Croydon, Cambridge, Brighton, Birmingham and Bristol), alongside opportunities to contribute to national and international projects. You will play a key role in both winning and delivering major projects across diverse sectors, including: Defence and civic infrastructure Airports Railway stations Mott MacDonald has a strong track record in delivering large scale infrastructure projects, and you will contribute to this legacy by leading high profile, complex schemes and driving technical excellence. Key responsibilities and duties include: Deliver ICT design for major projects from concept through to detailed design. Coordinate with multidisciplinary teams and collaborate with architects and civil engineers. Working with clients to understand requirements, develop, define and document appropriate solutions. Build and maintain strong client relationships, ensuring high quality service delivery. Support to senior managers running the commercial and contractual side of projects. Working autonomously within a team carrying out building services projects. Preparation of design documents including sketches, drawings, reports, schedules and specifications. Working at various project phases including feasibility, concept & detail design, procurement, construction, testing, commissioning, handover and in use. Reviewing and coordinating designs with other design disciplines both internally and externally Reviewing and commenting on third party designs and checking against briefs and standards. Inspection and witness testing of under construction or as built systems and reporting findings. Keeping updated on technical standards, technical and product developments, identifying opportunities for training, development, and growth. Support the learning and development of early career professionals in the team. Candidate Specification: Proven experience delivering projects within the built environment. Extensive ICT infrastructure design experience across concept and detailed design stages. Capable to lead design and specification of the following systems: CCTV systems. Access Control Systems. Integrated Security Management Systems. Experience of leading structured design processes such as Home Office 'Operational Requirements' Demonstrated ability to lead teams and coordinate with other disciplines. Delivery of coordinated MEP 3D design models. Leader of ICT elements of one large project or a portfolio of smaller projects. Have a track record in building services ICT engineering design and specification using relevant industry software (NBS Create and REVIT etc). Excellent communication skills, including report writing and presentations. Degree qualified (or equivalent) ICT Engineer with a strong background in Building Services. Have BICSI Registered Communications Distribution Designer (RCDD) or equivalent industry certification Chartered Engineer (CEng) status with IET, CIBSE, or equivalent professional body. Experience in sectors such as MoD/defence, healthcare, infrastructure, aviation, rail, residential or data centres. Experience of designing: Active Ethernet and PON network infrastructure Audio Electronic security systems Fire detection, public address, voice alarm and EVC systems. Awareness of Cyber Security design principles Experience in work winning and bid support. Familiarity with digital engineering tools and emerging technologies. Up to date knowledge of current building regulations, legislation and standards applicable in building and infrastructure design. Experience of training graduates/Early Career Professionals (ECP). Expecting to drive profitability of projects, monitoring against budget, reacting and anticipating potential problems and communicating in line with client expectations. Additional expectations: Willingness to travel within the UK and occasionally internationally as required Commitment to high standards of corporate governance and project delivery We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. We recognise that skills gained in the Armed Forces are highly transferable to this role. Experience gained through military service in ICT, communications systems, signals & critical infrastructure will be considered alongside experience gained in civilian industries. Whilst security clearance is not expected for application, candidates will be requested to undertake such for UK defence projects. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us . click apply for full job details
22/07/2026
Full time
Altrincham, United Kingdom / Birmingham, United Kingdom / Brighton, United Kingdom / Bristol, United Kingdom / Cambridge, United Kingdom / Cardiff, United Kingdom / Croydon, United Kingdom / Edinburgh, United Kingdom / Glasgow, United Kingdom / London, United Kingdom / Newcastle Upon Tyne, United Kingdom Location/s: London/Croydon/Cambridge/Bristol/Brighton/Birmingham/Altrincham/Newcastle/Glasgow/Edinburgh/Cardiff; UK Recruiter contact: Andrea Gaffney Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About thebusinessunit The Buildings Unit (BLD) has a major presence in Mott MacDonald's regional offices throughout the UK and mainland Europe,providinga wide range of diverse and transferable cross sector skills across five key Sectors; Advisory, Built Environment, Energy, Transportation and Water. We also provide local services to customers and technical leadership to the rest of the Group in these sectors. Overview of the role: Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? We are seeking an Information Communication Technology (ICT) Principal Engineer to design Security Systems and ICT Infrastructure with our 'Digital Infrastructure' team. The role is within our Buildings division to work with our multidisciplinary Building Services Mechanical, Electrical and Public Health (MEP) team. This role is ideally based in one of our South East UK offices (London, Croydon, Cambridge, Brighton, Birmingham and Bristol), alongside opportunities to contribute to national and international projects. You will play a key role in both winning and delivering major projects across diverse sectors, including: Defence and civic infrastructure Airports Railway stations Mott MacDonald has a strong track record in delivering large scale infrastructure projects, and you will contribute to this legacy by leading high profile, complex schemes and driving technical excellence. Key responsibilities and duties include: Deliver ICT design for major projects from concept through to detailed design. Coordinate with multidisciplinary teams and collaborate with architects and civil engineers. Working with clients to understand requirements, develop, define and document appropriate solutions. Build and maintain strong client relationships, ensuring high quality service delivery. Support to senior managers running the commercial and contractual side of projects. Working autonomously within a team carrying out building services projects. Preparation of design documents including sketches, drawings, reports, schedules and specifications. Working at various project phases including feasibility, concept & detail design, procurement, construction, testing, commissioning, handover and in use. Reviewing and coordinating designs with other design disciplines both internally and externally Reviewing and commenting on third party designs and checking against briefs and standards. Inspection and witness testing of under construction or as built systems and reporting findings. Keeping updated on technical standards, technical and product developments, identifying opportunities for training, development, and growth. Support the learning and development of early career professionals in the team. Candidate Specification: Proven experience delivering projects within the built environment. Extensive ICT infrastructure design experience across concept and detailed design stages. Capable to lead design and specification of the following systems: CCTV systems. Access Control Systems. Integrated Security Management Systems. Experience of leading structured design processes such as Home Office 'Operational Requirements' Demonstrated ability to lead teams and coordinate with other disciplines. Delivery of coordinated MEP 3D design models. Leader of ICT elements of one large project or a portfolio of smaller projects. Have a track record in building services ICT engineering design and specification using relevant industry software (NBS Create and REVIT etc). Excellent communication skills, including report writing and presentations. Degree qualified (or equivalent) ICT Engineer with a strong background in Building Services. Have BICSI Registered Communications Distribution Designer (RCDD) or equivalent industry certification Chartered Engineer (CEng) status with IET, CIBSE, or equivalent professional body. Experience in sectors such as MoD/defence, healthcare, infrastructure, aviation, rail, residential or data centres. Experience of designing: Active Ethernet and PON network infrastructure Audio Electronic security systems Fire detection, public address, voice alarm and EVC systems. Awareness of Cyber Security design principles Experience in work winning and bid support. Familiarity with digital engineering tools and emerging technologies. Up to date knowledge of current building regulations, legislation and standards applicable in building and infrastructure design. Experience of training graduates/Early Career Professionals (ECP). Expecting to drive profitability of projects, monitoring against budget, reacting and anticipating potential problems and communicating in line with client expectations. Additional expectations: Willingness to travel within the UK and occasionally internationally as required Commitment to high standards of corporate governance and project delivery We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. We recognise that skills gained in the Armed Forces are highly transferable to this role. Experience gained through military service in ICT, communications systems, signals & critical infrastructure will be considered alongside experience gained in civilian industries. Whilst security clearance is not expected for application, candidates will be requested to undertake such for UK defence projects. Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us . click apply for full job details
Business Analyst - Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working. Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences. Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements. Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards, including passing service standard assessments at different stages is highly desirable. If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills Contribute to improving ways of working and driving continuous improvements within your teams. Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. Support Opencast's growth plans, by providing case studies and updates into the relevant forums of your project work. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £45,000 - £52,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
22/07/2026
Full time
Business Analyst - Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working. Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences. Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements. Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards, including passing service standard assessments at different stages is highly desirable. If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills Contribute to improving ways of working and driving continuous improvements within your teams. Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. Support Opencast's growth plans, by providing case studies and updates into the relevant forums of your project work. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £45,000 - £52,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
Business Analyst - Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working. Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences. Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements. Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards, including passing service standard assessments at different stages is highly desirable. If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills Contribute to improving ways of working and driving continuous improvements within your teams. Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. Support Opencast's growth plans, by providing case studies and updates into the relevant forums of your project work. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £45,000 - £52,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
22/07/2026
Full time
Business Analyst - Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Consultant), you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working. Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. Elicit, analyse, validate and prioritise business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. Define epics, features, user stories, acceptance criteria and non-functional requirements; maintain traceability and facilitate prioritisation. Use business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences. Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements. Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards, including passing service standard assessments at different stages is highly desirable. If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills Contribute to improving ways of working and driving continuous improvements within your teams. Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. Support Opencast's growth plans, by providing case studies and updates into the relevant forums of your project work. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £45,000 - £52,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
