Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
25/10/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
24/10/2025
Full time
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
Your new company This is a pivotal opportunity to join the Data and Innovation division of a large complex organisation leading the delivery of SAM (Supervisory Analytics and Metrics)-a transformative programme enhancing supervisory decision-making through advanced data and analytics. You will architect and implement cloud-native data solutions aligned with the organisation's enterprise cloud strategy and SAM's Target Operating Model. This is a high-impact role where you'll shape the future of supervisory technology in a collaborative, forward-thinking environment. Your new role Define and implement the data engineering strategy aligned with business and technology goals. Lead development of data ingestion, quality, and metadata pipelines powering SAM's supervisory tools. Deliver scalable, secure, and production-ready data platforms using Azure and Databricks. Collaborate across Technology and DAT to integrate SAM solutions into the organisations Enterprise Data Platform (EDP). Champion CI/CD, DevOps, data governance and federated development within the PRA's Hub & Spoke model. Mentor and coach data engineers on Azure tooling, pipeline management, coding practices, and design principles. Work with data governance teams to maintain a comprehensive data catalogue and ensure compliance with security and privacy regulations. Contribute to Communities of Practice and support their cloud-first strategy. What you'll need to succeed Extensive experience in cloud-based data engineering (preferably Databricks), with a strong background in modernisation and large-scale migration. Expertise in Azure services (API Manager, App Service), Databricks, Spark, Python, SQL, and AI/ML frameworks. Proven track record of leading technical teams and delivering complex data solutions in production. Strong understanding of data governance, security, and compliance in regulated environments. Essential Criteria Proven experience designing and deploying cloud-native data architectures at scale. Proficiency in Python, SQL, PySpark. Demonstrated ability to build secure, scalable, cost-efficient data solutions on Azure. Experience with data security and regulatory compliance tools (e.g. Microsoft Purview, Unity Catalog). Ability to translate strategic goals into technical delivery plans and roadmaps. Desirable Criteria Experience designing and implementing AI/ML-driven solutions within data platforms. Relevant certifications (e.g. Databricks Engineer Professional, Azure Data Engineer Associate, Azure Solutions Architect). Advanced academic qualifications or industry recognition in data engineering and cloud technologies. Experience in DevOps practices using GitHub Actions and automated CI/CD pipelines. What you'll get in return This is a unique opportunity to work on a high-profile programme within a prestigious institution, contributing to the future of supervisory technology. The role is based in Leeds with flexible working arrangements and offers the chance to lead innovation in a supportive and mission-driven environment. Salary package negotiable on experience up to 90,000 plus excellent benefits package including generous annual leave, fantastic pension and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
24/10/2025
Full time
Your new company This is a pivotal opportunity to join the Data and Innovation division of a large complex organisation leading the delivery of SAM (Supervisory Analytics and Metrics)-a transformative programme enhancing supervisory decision-making through advanced data and analytics. You will architect and implement cloud-native data solutions aligned with the organisation's enterprise cloud strategy and SAM's Target Operating Model. This is a high-impact role where you'll shape the future of supervisory technology in a collaborative, forward-thinking environment. Your new role Define and implement the data engineering strategy aligned with business and technology goals. Lead development of data ingestion, quality, and metadata pipelines powering SAM's supervisory tools. Deliver scalable, secure, and production-ready data platforms using Azure and Databricks. Collaborate across Technology and DAT to integrate SAM solutions into the organisations Enterprise Data Platform (EDP). Champion CI/CD, DevOps, data governance and federated development within the PRA's Hub & Spoke model. Mentor and coach data engineers on Azure tooling, pipeline management, coding practices, and design principles. Work with data governance teams to maintain a comprehensive data catalogue and ensure compliance with security and privacy regulations. Contribute to Communities of Practice and support their cloud-first strategy. What you'll need to succeed Extensive experience in cloud-based data engineering (preferably Databricks), with a strong background in modernisation and large-scale migration. Expertise in Azure services (API Manager, App Service), Databricks, Spark, Python, SQL, and AI/ML frameworks. Proven track record of leading technical teams and delivering complex data solutions in production. Strong understanding of data governance, security, and compliance in regulated environments. Essential Criteria Proven experience designing and deploying cloud-native data architectures at scale. Proficiency in Python, SQL, PySpark. Demonstrated ability to build secure, scalable, cost-efficient data solutions on Azure. Experience with data security and regulatory compliance tools (e.g. Microsoft Purview, Unity Catalog). Ability to translate strategic goals into technical delivery plans and roadmaps. Desirable Criteria Experience designing and implementing AI/ML-driven solutions within data platforms. Relevant certifications (e.g. Databricks Engineer Professional, Azure Data Engineer Associate, Azure Solutions Architect). Advanced academic qualifications or industry recognition in data engineering and cloud technologies. Experience in DevOps practices using GitHub Actions and automated CI/CD pipelines. What you'll get in return This is a unique opportunity to work on a high-profile programme within a prestigious institution, contributing to the future of supervisory technology. The role is based in Leeds with flexible working arrangements and offers the chance to lead innovation in a supportive and mission-driven environment. Salary package negotiable on experience up to 90,000 plus excellent benefits package including generous annual leave, fantastic pension and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Prestigious opportunity with a Global Investment Giant for a Site Reliability Engineering (SRE) Manager to be based in our Manchester HQ, leading a talented team of engineers dedicated to maintaining and enhancing the reliability of our systems. Working closely with cross-functional teams across the globe, including business stakeholders, product managers, and software engineers, you will ensure our services are scalable, reliable, and continually improving. Our applications are critical to the continued success of our international businesses, with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and develop a high-performing SRE team. Foster a culture of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, root cause analysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and uptime goals. Facilitate communication and collaboration across global teams. Drive the development and adoption of automation tools to improve efficiency and reduce manual intervention. Establish and maintain comprehensive monitoring and alerting systems. Use data-driven insights to proactively identify and address potential issues. Promote a culture of continuous improvement by identifying and implementing best practices in SRE. If you possess a combination of some of the following skills, then LETS TALK! Proven experience in a leadership role with production support and/or software delivery responsibility Proficiency in cloud concepts, preferably AWS. Excellent communication skills, especially under pressure, and across various stakeholder types, from engineers to executives Ability to foster a culture of innovation, efficiency, independent thinking and collaboration Strong focus on quality, automation, and client experience Excellent troubleshooting mindset What you'll get in return In return, you will be rewarded with a six-figure salary, bonus, rewards payment and an enviable benefits package! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
24/10/2025
Full time
Prestigious opportunity with a Global Investment Giant for a Site Reliability Engineering (SRE) Manager to be based in our Manchester HQ, leading a talented team of engineers dedicated to maintaining and enhancing the reliability of our systems. Working closely with cross-functional teams across the globe, including business stakeholders, product managers, and software engineers, you will ensure our services are scalable, reliable, and continually improving. Our applications are critical to the continued success of our international businesses, with a focus on resiliency, this role has an opportunity to provide strategic guidance on improvements. At the forefront of providing production support services including, incident logging, incident resolution, problem management, change management practices, and SRE support, we are inviting you to join our success story. As our Site Reliability Engineering Manager you will:- Lead, coach, and develop a high-performing SRE team. Foster a culture of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, root cause analysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and uptime goals. Facilitate communication and collaboration across global teams. Drive the development and adoption of automation tools to improve efficiency and reduce manual intervention. Establish and maintain comprehensive monitoring and alerting systems. Use data-driven insights to proactively identify and address potential issues. Promote a culture of continuous improvement by identifying and implementing best practices in SRE. If you possess a combination of some of the following skills, then LETS TALK! Proven experience in a leadership role with production support and/or software delivery responsibility Proficiency in cloud concepts, preferably AWS. Excellent communication skills, especially under pressure, and across various stakeholder types, from engineers to executives Ability to foster a culture of innovation, efficiency, independent thinking and collaboration Strong focus on quality, automation, and client experience Excellent troubleshooting mindset What you'll get in return In return, you will be rewarded with a six-figure salary, bonus, rewards payment and an enviable benefits package! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
24/10/2025
Full time
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
24/10/2025
Full time
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
24/10/2025
Full time
At Compliance Group, we are on the lookout for a technically capable and delivery-focused Implementation Manager to join our transformation team. If you re passionate about driving efficiency, enjoy solving technical challenges, and want to play a key part in integrating new businesses into a growing group, this could be the perfect opportunity for you. You ll work closely with our Transformation Director, IT specialists, and operational teams to implement and optimise our core systems - including Simpro and Sage Intacct . This is a fast-paced, hands-on role where you ll be at the heart of our integration activity, helping to shape processes, improve consistency, and deliver real impact across our Water, Fire, and Electrical divisions. What you receive for joining us We believe in recognising great work and providing an environment where you can develop and grow. You ll have access to professional development opportunities, the chance to influence how our group operates, and the support of a team that values collaboration, communication, and technical excellence. Here is a look at some of the things you will be doing • Lead the onboarding of newly acquired businesses into our group systems, ensuring each integration is delivered consistently, on schedule, and with a strong focus on quality and user experience. • Develop and manage detailed project plans, tracking progress against milestones, documenting key actions, and maintaining visibility across multiple concurrent integrations. • Collaborate closely with IT, business, and transformation stakeholders to analyse processes, identify gaps, design practical solutions, and ensure alignment with group standards. • Plan and deliver user training sessions and post-go-live support, ensuring new systems are well understood, properly adopted, and embedded across each business. Can you show experience in some of these areas • Proven experience delivering IT implementations or system rollouts within complex, multi-system, or multi-site environments, ideally involving operational or financial platforms. • Strong understanding of systems such as Simpro, Natural HR, Sage Intacct, or comparable cloud-based platforms, with confidence in data migration, configuration, and troubleshooting. • Analytical and solutions-driven, with the ability to interpret business needs, manage competing priorities, and communicate clearly with technical and non-technical stakeholders. • Adaptable, proactive, and resilient under pressure, with a collaborative mindset and a genuine enthusiasm for driving positive change across fast-moving transformation programmes. If you re technically confident, proactive, and enjoy working at the centre of transformation, we d love to hear from you. Even if you don t meet every requirement listed above, we encourage you to apply, we welcome individuals with diverse backgrounds and transferable skills. About Compliance Group Compliance Group is a leading organisation providing essential safety and regulatory compliance services across the UK. With divisions specialising in Water, Fire, and Electrical compliance, we help clients protect their people, assets, and reputations through reliable, data-driven solutions. Join us in shaping the future of compliance and enabling safer environments for everyone.
Role : Delivery Manager - Technology Change Location : Edinburgh - 2 days per week on-site Contract : 6 months (potential to extend) Rate : 500.00 Via Umbrella (Inside IR35) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join one of the UK's most forward-thinking financial organisations, where innovation meets large-scale digital transformation. You'll be part of a fast-paced, inclusive environment driving major change across business and technology platforms that power global corporate and institutional banking services. As an Integrator, you'll sit within the GEM Core lab, supporting the Deposit Manager feature teams - a key function responsible for customer onboarding, account management, and transaction processing. This role ensures that complex dependencies between teams, platforms, and third parties are identified, managed, and delivered seamlessly. What you'll be doing : Coordinate and manage dependencies between multiple delivery teams and external partners. Oversee complex technology change initiatives, ensuring safe and efficient integration. Act as the central point of contact for delivery interlocks, risk mitigation, and issue resolution. Support governance processes, service introduction, and integration sequencing. Collaborate closely with Product Owners, Engineers, and external suppliers to enable smooth delivery. What we're looking for : Proven experience coordinating technology change delivery or integration across multiple teams. Skilled in Agile methodology and familiar with tools such as Jira or Confluence. Strong stakeholder management, communication, and problem-solving skills. Experience working with third-party suppliers and managing delivery dependencies. Why apply? You'll be part of a major transformation programme shaping the future of digital banking and transaction platforms. If you're someone who thrives in a collaborative, delivery-focused environment and enjoys connecting the dots to make complex change happen - this is the role for you. Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
24/10/2025
Contractor
Role : Delivery Manager - Technology Change Location : Edinburgh - 2 days per week on-site Contract : 6 months (potential to extend) Rate : 500.00 Via Umbrella (Inside IR35) Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join one of the UK's most forward-thinking financial organisations, where innovation meets large-scale digital transformation. You'll be part of a fast-paced, inclusive environment driving major change across business and technology platforms that power global corporate and institutional banking services. As an Integrator, you'll sit within the GEM Core lab, supporting the Deposit Manager feature teams - a key function responsible for customer onboarding, account management, and transaction processing. This role ensures that complex dependencies between teams, platforms, and third parties are identified, managed, and delivered seamlessly. What you'll be doing : Coordinate and manage dependencies between multiple delivery teams and external partners. Oversee complex technology change initiatives, ensuring safe and efficient integration. Act as the central point of contact for delivery interlocks, risk mitigation, and issue resolution. Support governance processes, service introduction, and integration sequencing. Collaborate closely with Product Owners, Engineers, and external suppliers to enable smooth delivery. What we're looking for : Proven experience coordinating technology change delivery or integration across multiple teams. Skilled in Agile methodology and familiar with tools such as Jira or Confluence. Strong stakeholder management, communication, and problem-solving skills. Experience working with third-party suppliers and managing delivery dependencies. Why apply? You'll be part of a major transformation programme shaping the future of digital banking and transaction platforms. If you're someone who thrives in a collaborative, delivery-focused environment and enjoys connecting the dots to make complex change happen - this is the role for you. Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Business Development & Sales Support Executive Salary: £35,000 per annum + performance-related bonus Working Hours: 35 hours Location: Prestige Cirencester GL7 What We Offer Competitive salary Performance-based bonus 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free training and development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About Motofix Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres across the Home Counties, South, and South West of England. Our vision is to be a benchmark for automotive body repair renowned for the quality of our operations and customer experiences. About the Role This is an exciting opportunity for a motivated and well-presented individual to support the Group Commercial Partnerships Manager while managing your own portfolio of local fleet and dealership accounts. You ll be central to our commercial operations coordinating sales communications, helping drive group-wide business growth, and maintaining first-class relationships with customers and partners. Key Responsibilities Sales & Account Support Provide proactive support to the Group Commercial Partnerships Manager across all sales and communications activity. Coordinate quotes, proposals and presentation materials for fleet and dealer accounts. Maintain CRM records and assist in preparing management reports. Account Management Develop and maintain relationships with local fleet and dealership partners to drive retention and growth. Manage incoming leads and enquiries, ensuring prompt, professional follow-up. Represent Motofix professionally at client meetings, events and networking opportunities. Marketing & Communications Support event coordination, communications and promotional campaigns. Contribute to Motofix social media and online marketing activity. Ensure brand consistency and professional presentation in all communications. About You You ll be an energetic, confident communicator who takes pride in building relationships and representing a premium automotive brand. You re as comfortable supporting group-level commercial activities as you are managing your own local customer accounts. What We Look For Previous automotive, dealership or fleet industry experience is essential. Strong communication, interpersonal and presentation skills. Excellent time management and organisational ability. Commercial awareness and drive to succeed. Competence in Microsoft Office and social media platforms (LinkedIn, Instagram, etc.). Professional, confident and outgoing personality Flexibility to support occasional event outside core hours. Why Join the Motofix Family? Trusted by Premium Brands : Approved by Mercedes-Benz, Audi, BMW, Jaguar Land Rover and more. Award-Winning : Home to the Prestige Paint & Body Centre in Cirencester, and 2024 Bodyshop Group of the Year. Customer Excellence : Excellent rated on Trustpilot, with a reputation for quality and care. Next Steps Contact our Talent Team we ll be in touch within 5 working days. Visit our website to learn more about our privacy policies and approach to well-being and safety.
24/10/2025
Full time
Business Development & Sales Support Executive Salary: £35,000 per annum + performance-related bonus Working Hours: 35 hours Location: Prestige Cirencester GL7 What We Offer Competitive salary Performance-based bonus 30 days annual leave (inclusive of bank holidays) Workplace pension scheme Free training and development Employee long service rewards Employee well-being services Free uniform (and PPE) Life insurance About Motofix Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres across the Home Counties, South, and South West of England. Our vision is to be a benchmark for automotive body repair renowned for the quality of our operations and customer experiences. About the Role This is an exciting opportunity for a motivated and well-presented individual to support the Group Commercial Partnerships Manager while managing your own portfolio of local fleet and dealership accounts. You ll be central to our commercial operations coordinating sales communications, helping drive group-wide business growth, and maintaining first-class relationships with customers and partners. Key Responsibilities Sales & Account Support Provide proactive support to the Group Commercial Partnerships Manager across all sales and communications activity. Coordinate quotes, proposals and presentation materials for fleet and dealer accounts. Maintain CRM records and assist in preparing management reports. Account Management Develop and maintain relationships with local fleet and dealership partners to drive retention and growth. Manage incoming leads and enquiries, ensuring prompt, professional follow-up. Represent Motofix professionally at client meetings, events and networking opportunities. Marketing & Communications Support event coordination, communications and promotional campaigns. Contribute to Motofix social media and online marketing activity. Ensure brand consistency and professional presentation in all communications. About You You ll be an energetic, confident communicator who takes pride in building relationships and representing a premium automotive brand. You re as comfortable supporting group-level commercial activities as you are managing your own local customer accounts. What We Look For Previous automotive, dealership or fleet industry experience is essential. Strong communication, interpersonal and presentation skills. Excellent time management and organisational ability. Commercial awareness and drive to succeed. Competence in Microsoft Office and social media platforms (LinkedIn, Instagram, etc.). Professional, confident and outgoing personality Flexibility to support occasional event outside core hours. Why Join the Motofix Family? Trusted by Premium Brands : Approved by Mercedes-Benz, Audi, BMW, Jaguar Land Rover and more. Award-Winning : Home to the Prestige Paint & Body Centre in Cirencester, and 2024 Bodyshop Group of the Year. Customer Excellence : Excellent rated on Trustpilot, with a reputation for quality and care. Next Steps Contact our Talent Team we ll be in touch within 5 working days. Visit our website to learn more about our privacy policies and approach to well-being and safety.
Pay: £32,000.00-£37,000.00 per year Job Description: Customer Service Manager I £32k - £37k I Middleton (Office-based) Salary: £32,000 - £37,000 Hours: 9am 5pm (Full-Time) Contract: Perm Start: Flexible, will wait until the New Year for the right person! Who we are We are tech lifesavers! We specialise in giving corporate IT equipment a second life securely collecting, wiping, refurbishing, and redistributing IT assets with care and precision. We turn old tech into new opportunities delivering great value, protecting data, and helping the planet at the same time. We re a fast-growing, friendly team who believe in doing things the right way with integrity, innovation, and a sense of humour. If you re passionate about great service, smart solutions, and making a difference, you ll fit right in! Role Overview We are seeking a proactive, people-focused Customer Service Manager to lead and elevate our customer service operations. In this key role, you ll oversee customer and client communications, returns, logistics, and reseller support, ensuring a seamless experience from order to delivery. The ideal candidate will be adaptable, highly organized, and detail-oriented, with excellent communication skills and a passion for delivering exceptional customer service. Main Responsibilities Customer Service Excellence Develop, implement, and manage a robust returns and warranty process. Oversee all customer communications from order through to delivery, ensuring a smooth, consistent experience. Drive customer satisfaction and ensure service excellence at every touchpoint. Build and maintain strong relationships with key partners and customers, continually enhancing their experience. Coordinate logistics and transport arrangements to support business operations as required. ITAD / Ex-Lease Operations Support key partners throughout the ITAD process. Liaise with clients and arrange collections using approved carriers. Verify collection paperwork and site scan logs, promptly addressing any discrepancies. Confirm receipt of consignments into the facility using the ERP system. Monitor and ensure adherence to service level agreements (SLAs). Reseller Support Ensure all customer complaints are resolved promptly and effectively, collaborating with internal teams to prevent recurrence. Coordinate logistics to align with specific order requirements and timelines. Accurately enter all purchase orders (POs) into the system to maintain up-to-date and reliable records. Provide timely ETAs, process updates, and proof of delivery (POD) information to customers and partners. Accounts Support Provide assistance to the Finance Director as required. Accurately invoice all customer orders using QuickBooks. Prepare and issue customer statements and provide Purchase Ledger support. Company Development Collaborate on ISO documentation and process development. Support the senior management team in ensuring a smooth transition to our new site. Contribute to the implementation and optimization of the new ERP system, creating clear process documentation. Champion the company s vision and values, contributing innovative ideas to drive growth and success. Play an active role in developing and promoting the Re-com culture. Perks 22 days annual holiday Free on-site parking MORE TBC
24/10/2025
Full time
Pay: £32,000.00-£37,000.00 per year Job Description: Customer Service Manager I £32k - £37k I Middleton (Office-based) Salary: £32,000 - £37,000 Hours: 9am 5pm (Full-Time) Contract: Perm Start: Flexible, will wait until the New Year for the right person! Who we are We are tech lifesavers! We specialise in giving corporate IT equipment a second life securely collecting, wiping, refurbishing, and redistributing IT assets with care and precision. We turn old tech into new opportunities delivering great value, protecting data, and helping the planet at the same time. We re a fast-growing, friendly team who believe in doing things the right way with integrity, innovation, and a sense of humour. If you re passionate about great service, smart solutions, and making a difference, you ll fit right in! Role Overview We are seeking a proactive, people-focused Customer Service Manager to lead and elevate our customer service operations. In this key role, you ll oversee customer and client communications, returns, logistics, and reseller support, ensuring a seamless experience from order to delivery. The ideal candidate will be adaptable, highly organized, and detail-oriented, with excellent communication skills and a passion for delivering exceptional customer service. Main Responsibilities Customer Service Excellence Develop, implement, and manage a robust returns and warranty process. Oversee all customer communications from order through to delivery, ensuring a smooth, consistent experience. Drive customer satisfaction and ensure service excellence at every touchpoint. Build and maintain strong relationships with key partners and customers, continually enhancing their experience. Coordinate logistics and transport arrangements to support business operations as required. ITAD / Ex-Lease Operations Support key partners throughout the ITAD process. Liaise with clients and arrange collections using approved carriers. Verify collection paperwork and site scan logs, promptly addressing any discrepancies. Confirm receipt of consignments into the facility using the ERP system. Monitor and ensure adherence to service level agreements (SLAs). Reseller Support Ensure all customer complaints are resolved promptly and effectively, collaborating with internal teams to prevent recurrence. Coordinate logistics to align with specific order requirements and timelines. Accurately enter all purchase orders (POs) into the system to maintain up-to-date and reliable records. Provide timely ETAs, process updates, and proof of delivery (POD) information to customers and partners. Accounts Support Provide assistance to the Finance Director as required. Accurately invoice all customer orders using QuickBooks. Prepare and issue customer statements and provide Purchase Ledger support. Company Development Collaborate on ISO documentation and process development. Support the senior management team in ensuring a smooth transition to our new site. Contribute to the implementation and optimization of the new ERP system, creating clear process documentation. Champion the company s vision and values, contributing innovative ideas to drive growth and success. Play an active role in developing and promoting the Re-com culture. Perks 22 days annual holiday Free on-site parking MORE TBC
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
24/10/2025
Full time
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Role Title: Infrastructure Project Manager Duration : Contract to run until 01/12/2026 Location : Hybrid 60% office-40% home - In any of the following locations: Sheffield, Birmingham or Edinburgh Rate : £417.03 p/d Inside IR35 via umbrella The Project Manager will be responsible for delivering infrastructure projects within the financial services sector, ensuring solutions are cost-effective, supportable, and aligned with business needs. The role involves managing the full project lifecycle, coordinating technical teams, and maintaining strong stakeholder relationships. Role purpose / summary : Deliver infrastructure projects from initiation to implementation, ensuring compliance with financial services standards. Develop and maintain project plans, budgets, and risk registers. Coordinate technical teams to produce clear, achievable designs and recovery documentation. Liaise with business stakeholders to capture requirements and provide guidance on best practices. Manage third-party vendors and ensure timely delivery of services. Essential Experience & Skills: Demonstrated experience in infrastructure project delivery within financial services. Strong understanding of systems architecture and operational processes. OpenShift experience (Must Have). Prior Financial Services experience Excellent organizational, problem-solving, and communication skills. Ability to manage multiple priorities under tight deadlines. Professional project management qualification (e.g., PMP, PRINCE2). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply !
24/10/2025
Contractor
Role Title: Infrastructure Project Manager Duration : Contract to run until 01/12/2026 Location : Hybrid 60% office-40% home - In any of the following locations: Sheffield, Birmingham or Edinburgh Rate : £417.03 p/d Inside IR35 via umbrella The Project Manager will be responsible for delivering infrastructure projects within the financial services sector, ensuring solutions are cost-effective, supportable, and aligned with business needs. The role involves managing the full project lifecycle, coordinating technical teams, and maintaining strong stakeholder relationships. Role purpose / summary : Deliver infrastructure projects from initiation to implementation, ensuring compliance with financial services standards. Develop and maintain project plans, budgets, and risk registers. Coordinate technical teams to produce clear, achievable designs and recovery documentation. Liaise with business stakeholders to capture requirements and provide guidance on best practices. Manage third-party vendors and ensure timely delivery of services. Essential Experience & Skills: Demonstrated experience in infrastructure project delivery within financial services. Strong understanding of systems architecture and operational processes. OpenShift experience (Must Have). Prior Financial Services experience Excellent organizational, problem-solving, and communication skills. Ability to manage multiple priorities under tight deadlines. Professional project management qualification (e.g., PMP, PRINCE2). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply !
Your new company This is a pivotal opportunity to join the Data and Innovation division of a large complex organisation leading the delivery of SAM (Supervisory Analytics and Metrics)-a transformative programme enhancing supervisory decision-making through advanced data and analytics. You will architect and implement cloud-native data solutions aligned with the organisation's enterprise cloud strategy and SAM's Target Operating Model. This is a high-impact role where you'll shape the future of supervisory technology in a collaborative, forward-thinking environment. Your new role Define and implement the data engineering strategy aligned with business and technology goals. Lead development of data ingestion, quality, and metadata pipelines powering SAM's supervisory tools. Deliver scalable, secure, and production-ready data platforms using Azure and Databricks. Collaborate across Technology and DAT to integrate SAM solutions into the organisations Enterprise Data Platform (EDP). Champion CI/CD, DevOps, data governance and federated development within the PRA's Hub & Spoke model. Mentor and coach data engineers on Azure tooling, pipeline management, coding practices, and design principles. Work with data governance teams to maintain a comprehensive data catalogue and ensure compliance with security and privacy regulations. Contribute to Communities of Practice and support their cloud-first strategy. What you'll need to succeed Extensive experience in cloud-based data engineering (preferably Databricks), with a strong background in modernisation and large-scale migration. Expertise in Azure services (API Manager, App Service), Databricks, Spark, Python, SQL, and AI/ML frameworks. Proven track record of leading technical teams and delivering complex data solutions in production. Strong understanding of data governance, security, and compliance in regulated environments. Essential Criteria Proven experience designing and deploying cloud-native data architectures at scale. Proficiency in Python, SQL, PySpark. Demonstrated ability to build secure, scalable, cost-efficient data solutions on Azure. Experience with data security and regulatory compliance tools (e.g. Microsoft Purview, Unity Catalog). Ability to translate strategic goals into technical delivery plans and roadmaps. Desirable Criteria Experience designing and implementing AI/ML-driven solutions within data platforms. Relevant certifications (e.g. Databricks Engineer Professional, Azure Data Engineer Associate, Azure Solutions Architect). Advanced academic qualifications or industry recognition in data engineering and cloud technologies. Experience in DevOps practices using GitHub Actions and automated CI/CD pipelines. What you'll get in return This is a unique opportunity to work on a high-profile programme within a prestigious institution, contributing to the future of supervisory technology. The role is based in Leeds with flexible working arrangements and offers the chance to lead innovation in a supportive and mission-driven environment. Salary package negotiable on experience up to £90,000 plus excellent benefits package including generous annual leave, fantastic pension and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
24/10/2025
Full time
Your new company This is a pivotal opportunity to join the Data and Innovation division of a large complex organisation leading the delivery of SAM (Supervisory Analytics and Metrics)-a transformative programme enhancing supervisory decision-making through advanced data and analytics. You will architect and implement cloud-native data solutions aligned with the organisation's enterprise cloud strategy and SAM's Target Operating Model. This is a high-impact role where you'll shape the future of supervisory technology in a collaborative, forward-thinking environment. Your new role Define and implement the data engineering strategy aligned with business and technology goals. Lead development of data ingestion, quality, and metadata pipelines powering SAM's supervisory tools. Deliver scalable, secure, and production-ready data platforms using Azure and Databricks. Collaborate across Technology and DAT to integrate SAM solutions into the organisations Enterprise Data Platform (EDP). Champion CI/CD, DevOps, data governance and federated development within the PRA's Hub & Spoke model. Mentor and coach data engineers on Azure tooling, pipeline management, coding practices, and design principles. Work with data governance teams to maintain a comprehensive data catalogue and ensure compliance with security and privacy regulations. Contribute to Communities of Practice and support their cloud-first strategy. What you'll need to succeed Extensive experience in cloud-based data engineering (preferably Databricks), with a strong background in modernisation and large-scale migration. Expertise in Azure services (API Manager, App Service), Databricks, Spark, Python, SQL, and AI/ML frameworks. Proven track record of leading technical teams and delivering complex data solutions in production. Strong understanding of data governance, security, and compliance in regulated environments. Essential Criteria Proven experience designing and deploying cloud-native data architectures at scale. Proficiency in Python, SQL, PySpark. Demonstrated ability to build secure, scalable, cost-efficient data solutions on Azure. Experience with data security and regulatory compliance tools (e.g. Microsoft Purview, Unity Catalog). Ability to translate strategic goals into technical delivery plans and roadmaps. Desirable Criteria Experience designing and implementing AI/ML-driven solutions within data platforms. Relevant certifications (e.g. Databricks Engineer Professional, Azure Data Engineer Associate, Azure Solutions Architect). Advanced academic qualifications or industry recognition in data engineering and cloud technologies. Experience in DevOps practices using GitHub Actions and automated CI/CD pipelines. What you'll get in return This is a unique opportunity to work on a high-profile programme within a prestigious institution, contributing to the future of supervisory technology. The role is based in Leeds with flexible working arrangements and offers the chance to lead innovation in a supportive and mission-driven environment. Salary package negotiable on experience up to £90,000 plus excellent benefits package including generous annual leave, fantastic pension and hybrid working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days onsite £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and appropriate management information provided daily to the Service Operations Manager. Responsible for organising own daily work tasks using the incident management system. Communicating written and verbal updates with stakeholders from all levels within the business. Administration and resolution of complaints, escalating where required. Create and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management skills to enable efficient customer service delivery. Self-motivated and a strong team player. Ability to competently support incident resolution both independently and as part of a team. Ability to learn and support new applications and systems. The ability to influence others (both internally and externally) is essential in order to support users in completing actions. Proven verbal and written customer handling skills to enable customer satisfaction. Ability to cope within a pressurised environment whilst meeting deadlines. Proven analytical skills. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
24/10/2025
Contractor
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days onsite £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and appropriate management information provided daily to the Service Operations Manager. Responsible for organising own daily work tasks using the incident management system. Communicating written and verbal updates with stakeholders from all levels within the business. Administration and resolution of complaints, escalating where required. Create and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services accepted in to service. SKILLS & PERSONAL CHARACTERISTICS REQUIRED Time and priority management skills to enable efficient customer service delivery. Self-motivated and a strong team player. Ability to competently support incident resolution both independently and as part of a team. Ability to learn and support new applications and systems. The ability to influence others (both internally and externally) is essential in order to support users in completing actions. Proven verbal and written customer handling skills to enable customer satisfaction. Ability to cope within a pressurised environment whilst meeting deadlines. Proven analytical skills. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
We are working with our client on two SC Cleared roles in the Lincoln area. These are contract positions that require a candidate with active SC Clearance to be transfered. Role 1 - Technician 2 Service Desk Queue Management: Proactively manage and resolve incidents and service requests assigned to the Hub and spokes using the queue management system. Ensure accurate and timely ticket updates to meet Service Levels. Asset and Stock Control: Oversee comprehensive Hub Stock management. This includes scanning and accurately recording all IT equipment (kit) and assets moving in and out of storage locations. Efficiently manage the process for all IT equipment disposals routed through the Hub, ensuring full contractual compliance. Hardware Maintenance: Perform triage and carry out hardware repairs on all equipment that is under warranty. Liaise directly with vendors to coordinate the ordering of replacement parts and manage all related returns processes. Logistics and Compliance: Carry out scheduled locker replenishments of equipment at designated spoke locations as required. Strictly follow all agreed processes, procedures, and site regulations established by the Authority. Service Improvement: Escalate any potential service delivery issues or opportunities for improvement to the Team Leader. Role 2 - Technician 3 Logistics & Clinic Setup: Set up the Refresh Clinic workspace in preparation for device migration activities. Relocate the specified number of devices from the on-site storage area to the Refresh Clinic location, strictly following instructions from the Contractor Engineer and Site Manager. Technical Support & Administration: Perform required system logins on devices, using credentials and following procedures supplied by the Contractor Engineer and Site Manager. Accurately update the Contractor's workflow management system at every stage of the device refresh process. Refresh laptops and seek guidance from the Post Migration Technical Support Specialist and Site Manager as necessary. Security & Stock Control: Assist in conducting manual daily stock checks and promptly report findings to the Contractor Engineer and Site Manager. Help secure all devices within the on-site storage location at the close of business each day. Please apply with your most up to date CV if either of these roles is of interest to you. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
24/10/2025
Contractor
We are working with our client on two SC Cleared roles in the Lincoln area. These are contract positions that require a candidate with active SC Clearance to be transfered. Role 1 - Technician 2 Service Desk Queue Management: Proactively manage and resolve incidents and service requests assigned to the Hub and spokes using the queue management system. Ensure accurate and timely ticket updates to meet Service Levels. Asset and Stock Control: Oversee comprehensive Hub Stock management. This includes scanning and accurately recording all IT equipment (kit) and assets moving in and out of storage locations. Efficiently manage the process for all IT equipment disposals routed through the Hub, ensuring full contractual compliance. Hardware Maintenance: Perform triage and carry out hardware repairs on all equipment that is under warranty. Liaise directly with vendors to coordinate the ordering of replacement parts and manage all related returns processes. Logistics and Compliance: Carry out scheduled locker replenishments of equipment at designated spoke locations as required. Strictly follow all agreed processes, procedures, and site regulations established by the Authority. Service Improvement: Escalate any potential service delivery issues or opportunities for improvement to the Team Leader. Role 2 - Technician 3 Logistics & Clinic Setup: Set up the Refresh Clinic workspace in preparation for device migration activities. Relocate the specified number of devices from the on-site storage area to the Refresh Clinic location, strictly following instructions from the Contractor Engineer and Site Manager. Technical Support & Administration: Perform required system logins on devices, using credentials and following procedures supplied by the Contractor Engineer and Site Manager. Accurately update the Contractor's workflow management system at every stage of the device refresh process. Refresh laptops and seek guidance from the Post Migration Technical Support Specialist and Site Manager as necessary. Security & Stock Control: Assist in conducting manual daily stock checks and promptly report findings to the Contractor Engineer and Site Manager. Help secure all devices within the on-site storage location at the close of business each day. Please apply with your most up to date CV if either of these roles is of interest to you. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We have an exciting opportunity for a Software Engineering Team Leader to join a fast-growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you'll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the professional development of your team. Location: Hybrid - Milton Keynes (2-3 days per week on-site) Salary: £65,000 - £75,000 + benefits + bonus Requirements for Software Engineering Team Leader Strong commercial experience in a senior engineering or team leadership role Excellent organisational and communication skills, with the ability to engage both technical and non-technical stakeholders Proven ability to deliver projects from inception to completion while maintaining high technical standards Adaptability to new tools, technologies, and methodologies Solid technical skills in: .NET (C#) Unit & integration testing CI/CD pipeline development (GitHub or similar) AWS services (IAM, Lambda, API Gateway) Angular, REST APIs, Web API development SpecFlow (BDD), Postman, OpenAPI MS SQL Server (SQL) & MongoDB (NoSQL) Docker Experience with CQRS and Event Bus architecture is highly desirable Responsibilities for Software Engineering Team Leader Lead, mentor, and support a team of engineers, driving both technical and personal development Oversee architectural design and code reviews, ensuring high standards and consistency Plan and deliver work in line with Scaled Agile Framework (SAFe) principles Embed robust quality assurance practices to improve reliability and performance Collaborate with developers, product managers, and stakeholders to deliver software that meets business needs Contribute hands-on to coding, architecture, and problem-solving What the role offers: A supportive, people-focused culture with excellent training, career development, and performance-related bonus opportunities Competitive benefits package including 25 days holiday + bank holidays, 2 wellbeing days, Christmas shutdown, and flexible perks such as private healthcare, life assurance, and retail discounts 5% company pension contribution, modern hybrid working, and the chance to work on impactful, industry-leading technology Applications If you'd like to apply for this exciting Software Engineering Team Leader role, please send your CV via the relevant links. We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the interview process, please email (if removed by the job board, our contact details are on our website). RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn't of interest, please visit our website to see other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
24/10/2025
Full time
We have an exciting opportunity for a Software Engineering Team Leader to join a fast-growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you'll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the professional development of your team. Location: Hybrid - Milton Keynes (2-3 days per week on-site) Salary: £65,000 - £75,000 + benefits + bonus Requirements for Software Engineering Team Leader Strong commercial experience in a senior engineering or team leadership role Excellent organisational and communication skills, with the ability to engage both technical and non-technical stakeholders Proven ability to deliver projects from inception to completion while maintaining high technical standards Adaptability to new tools, technologies, and methodologies Solid technical skills in: .NET (C#) Unit & integration testing CI/CD pipeline development (GitHub or similar) AWS services (IAM, Lambda, API Gateway) Angular, REST APIs, Web API development SpecFlow (BDD), Postman, OpenAPI MS SQL Server (SQL) & MongoDB (NoSQL) Docker Experience with CQRS and Event Bus architecture is highly desirable Responsibilities for Software Engineering Team Leader Lead, mentor, and support a team of engineers, driving both technical and personal development Oversee architectural design and code reviews, ensuring high standards and consistency Plan and deliver work in line with Scaled Agile Framework (SAFe) principles Embed robust quality assurance practices to improve reliability and performance Collaborate with developers, product managers, and stakeholders to deliver software that meets business needs Contribute hands-on to coding, architecture, and problem-solving What the role offers: A supportive, people-focused culture with excellent training, career development, and performance-related bonus opportunities Competitive benefits package including 25 days holiday + bank holidays, 2 wellbeing days, Christmas shutdown, and flexible perks such as private healthcare, life assurance, and retail discounts 5% company pension contribution, modern hybrid working, and the chance to work on impactful, industry-leading technology Applications If you'd like to apply for this exciting Software Engineering Team Leader role, please send your CV via the relevant links. We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the interview process, please email (if removed by the job board, our contact details are on our website). RedTech Recruitment Ltd focuses on finding roles for Engineers and Scientists. Even if the above role isn't of interest, please visit our website to see other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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