About The Role Ready to take your analytics career to the next level? NHS Professionals is seeking an ambitious and talented Senior Data Analyst to join our growing Data & Analytics team. You'll play a key role in delivering impactful insights, driving business performance, and helping us support the NHS through data-driven decision making. As a Senior Data Analyst, you will lead the transformation of complex data into strategic insights that drive organizational decision making at NHSP. This senior level position requires mastery of advanced analytical tools including Power BI, SQL, SSRS, and Azure services to deliver comprehensive business intelligence solutions. You will take ownership of end to end analytical projects, from identifying and evaluating data sources to presenting actionable recommendations to senior stakeholders. In this role, you will lead the development of sophisticated data models and analytical frameworks while mentoring junior team members and establishing best practices across the organization. You will be responsible for managing complex, multi source datasets and conducting advanced statistical analyses that inform strategic planning and operational improvements. Your expertise in Microsoft business intelligence tools and cloud services will enable you to architect scalable solutions and communicate complex analytical findings to diverse audiences, ensuring that insights translate into measurable business outcomes. This role offers a hybrid working model, allowing you to split your time between home and the office with ad hoc in person team meetings at Hemel Hamstead. About The Candidate Advanced statistical analysis skills, with the ability to translate complex data into meaningful insights and recommendations. Extensive experience applying a range of analytical and statistical techniques to solve complex business challenges. Strong expertise in data modelling, data architecture, and working with large, complex datasets from multiple sources. A thorough understanding of data governance, data quality management, and best practice data management principles. Experience developing and implementing robust analytical frameworks, methodologies, and reporting solutions. Excellent stakeholder management skills, with the ability to engage, influence, and build credibility with both technical and non technical audiences. Confidence communicating complex analytical findings through compelling data visualisations, reports, and presentations. Experience creating accessible and user focused dashboards and visualisations that support decision making. Advanced coding and technical development skills, including producing high quality, well documented, and tested analytical solutions. A collaborative approach to developing, reviewing, and improving analytical standards, processes, and shared code repositories. Strong understanding of data ethics, information governance, privacy requirements, and risk management principles. Experience identifying, assessing, and managing data related risks while ensuring compliance with relevant policies and regulations. Proven project management skills, with the ability to manage multiple priorities and deliver high quality outcomes within agreed timescales. Experience leading complex analytical projects from conception through to implementation and evaluation. Strong leadership and mentoring capabilities, with a passion for developing the skills and confidence of junior analysts. The ability to lead and influence multidisciplinary teams, navigating competing priorities and stakeholder perspectives effectively. A commitment to continuous improvement, innovation, and staying current with emerging analytical tools, technologies, and industry best practice. Exceptional attention to detail, problem solving skills, and a proactive approach to delivering business value through data and analytics. A track record of using data and insight to support strategic decision making and drive organisational performance. Benefits Generous annual leave allowance - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform Equality, Diversity & Inclusion To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To ensure we create a psychological safe environment in which everyone can thrive and be at their best
26/06/2026
Full time
About The Role Ready to take your analytics career to the next level? NHS Professionals is seeking an ambitious and talented Senior Data Analyst to join our growing Data & Analytics team. You'll play a key role in delivering impactful insights, driving business performance, and helping us support the NHS through data-driven decision making. As a Senior Data Analyst, you will lead the transformation of complex data into strategic insights that drive organizational decision making at NHSP. This senior level position requires mastery of advanced analytical tools including Power BI, SQL, SSRS, and Azure services to deliver comprehensive business intelligence solutions. You will take ownership of end to end analytical projects, from identifying and evaluating data sources to presenting actionable recommendations to senior stakeholders. In this role, you will lead the development of sophisticated data models and analytical frameworks while mentoring junior team members and establishing best practices across the organization. You will be responsible for managing complex, multi source datasets and conducting advanced statistical analyses that inform strategic planning and operational improvements. Your expertise in Microsoft business intelligence tools and cloud services will enable you to architect scalable solutions and communicate complex analytical findings to diverse audiences, ensuring that insights translate into measurable business outcomes. This role offers a hybrid working model, allowing you to split your time between home and the office with ad hoc in person team meetings at Hemel Hamstead. About The Candidate Advanced statistical analysis skills, with the ability to translate complex data into meaningful insights and recommendations. Extensive experience applying a range of analytical and statistical techniques to solve complex business challenges. Strong expertise in data modelling, data architecture, and working with large, complex datasets from multiple sources. A thorough understanding of data governance, data quality management, and best practice data management principles. Experience developing and implementing robust analytical frameworks, methodologies, and reporting solutions. Excellent stakeholder management skills, with the ability to engage, influence, and build credibility with both technical and non technical audiences. Confidence communicating complex analytical findings through compelling data visualisations, reports, and presentations. Experience creating accessible and user focused dashboards and visualisations that support decision making. Advanced coding and technical development skills, including producing high quality, well documented, and tested analytical solutions. A collaborative approach to developing, reviewing, and improving analytical standards, processes, and shared code repositories. Strong understanding of data ethics, information governance, privacy requirements, and risk management principles. Experience identifying, assessing, and managing data related risks while ensuring compliance with relevant policies and regulations. Proven project management skills, with the ability to manage multiple priorities and deliver high quality outcomes within agreed timescales. Experience leading complex analytical projects from conception through to implementation and evaluation. Strong leadership and mentoring capabilities, with a passion for developing the skills and confidence of junior analysts. The ability to lead and influence multidisciplinary teams, navigating competing priorities and stakeholder perspectives effectively. A commitment to continuous improvement, innovation, and staying current with emerging analytical tools, technologies, and industry best practice. Exceptional attention to detail, problem solving skills, and a proactive approach to delivering business value through data and analytics. A track record of using data and insight to support strategic decision making and drive organisational performance. Benefits Generous annual leave allowance - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension - We'll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform Equality, Diversity & Inclusion To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To ensure we create a psychological safe environment in which everyone can thrive and be at their best
Business Intelligence Lead - Adults & Housing Location: Shrewsbury / Hybrid Working Contract: Fixed Term - 18 Months Hours: 37 Hours per Week The Role We are seeking an experienced Business Intelligence Lead to support Adult Social Care and Housing services through the delivery of high-quality performance management, business intelligence, forecasting, and strategic insight. Reporting to the BI Strategic Lead, you will act as the principal point of contact for senior leaders across Adult Services and Housing, providing data-driven insight to support decision making, service improvement, transformation programmes, and regulatory assurance. This is a highly visible role, working closely with Directors, Heads of Service, operational managers, and external partners to develop an evidence led approach to service delivery. You will lead the provision of performance reporting, demand forecasting, business intelligence, and analytical support to ensure services can effectively respond to current and future challenges. Key Responsibilities Act as the lead business intelligence partner for Adult Social Care and Housing Services. Provide strategic analysis, performance reporting, and actionable insight to senior leaders and stakeholders. Lead intelligence and analytical support for service transformation and improvement programmes. Support regulatory inspections, peer reviews, and assurance activities through the provision of robust performance evidence. Develop forecasting models and demand analysis to support service planning and resource allocation. Lead initiatives to improve data quality, governance, and performance management. Design and promote interactive dashboards and self service reporting solutions. Identify trends, risks, and opportunities through advanced data analysis and communicate findings effectively to non-technical audiences. Coordinate business intelligence projects across multiple services and stakeholders. Manage and develop a team of analysts, ensuring delivery of high-quality outputs and continuous professional development. Work collaboratively with internal and external partners to enhance the availability, accessibility, and use of data across services. Skills & Experience Required Significant experience in Business Intelligence, Performance Management, Analytics, or Insight functions. Strong experience using Power BI, SQL, and data visualisation tools. Experience delivering performance reporting, dashboards, and analytical solutions for senior stakeholders. Demonstrable experience of forecasting, demand modelling, and trend analysis. Strong stakeholder management skills with the ability to influence senior leaders and challenge constructively using evidence. Experience leading or supporting service transformation and improvement programmes. Experience managing teams and coordinating analytical resources. Desirable Experience Experience within Local Government, Adult Social Care, Housing, NHS, or wider Public Sector environments. Knowledge of regulatory and inspection frameworks, including CQC requirements. Experience supporting statutory returns, benchmarking, and performance assurance activities. Ideal Candidate The successful candidate will combine strong technical and analytical capability with excellent leadership and stakeholder engagement skills. You will be comfortable operating at both strategic and operational levels, using data and insight to influence decision making, improve services, and support organisational transformation.
26/06/2026
Full time
Business Intelligence Lead - Adults & Housing Location: Shrewsbury / Hybrid Working Contract: Fixed Term - 18 Months Hours: 37 Hours per Week The Role We are seeking an experienced Business Intelligence Lead to support Adult Social Care and Housing services through the delivery of high-quality performance management, business intelligence, forecasting, and strategic insight. Reporting to the BI Strategic Lead, you will act as the principal point of contact for senior leaders across Adult Services and Housing, providing data-driven insight to support decision making, service improvement, transformation programmes, and regulatory assurance. This is a highly visible role, working closely with Directors, Heads of Service, operational managers, and external partners to develop an evidence led approach to service delivery. You will lead the provision of performance reporting, demand forecasting, business intelligence, and analytical support to ensure services can effectively respond to current and future challenges. Key Responsibilities Act as the lead business intelligence partner for Adult Social Care and Housing Services. Provide strategic analysis, performance reporting, and actionable insight to senior leaders and stakeholders. Lead intelligence and analytical support for service transformation and improvement programmes. Support regulatory inspections, peer reviews, and assurance activities through the provision of robust performance evidence. Develop forecasting models and demand analysis to support service planning and resource allocation. Lead initiatives to improve data quality, governance, and performance management. Design and promote interactive dashboards and self service reporting solutions. Identify trends, risks, and opportunities through advanced data analysis and communicate findings effectively to non-technical audiences. Coordinate business intelligence projects across multiple services and stakeholders. Manage and develop a team of analysts, ensuring delivery of high-quality outputs and continuous professional development. Work collaboratively with internal and external partners to enhance the availability, accessibility, and use of data across services. Skills & Experience Required Significant experience in Business Intelligence, Performance Management, Analytics, or Insight functions. Strong experience using Power BI, SQL, and data visualisation tools. Experience delivering performance reporting, dashboards, and analytical solutions for senior stakeholders. Demonstrable experience of forecasting, demand modelling, and trend analysis. Strong stakeholder management skills with the ability to influence senior leaders and challenge constructively using evidence. Experience leading or supporting service transformation and improvement programmes. Experience managing teams and coordinating analytical resources. Desirable Experience Experience within Local Government, Adult Social Care, Housing, NHS, or wider Public Sector environments. Knowledge of regulatory and inspection frameworks, including CQC requirements. Experience supporting statutory returns, benchmarking, and performance assurance activities. Ideal Candidate The successful candidate will combine strong technical and analytical capability with excellent leadership and stakeholder engagement skills. You will be comfortable operating at both strategic and operational levels, using data and insight to influence decision making, improve services, and support organisational transformation.
Senior Cyber Security Analyst The closing date is 01 July 2026 We are seeking a highly skilled and motivated Senior Cyber Security Analyst to join our Digital team. This is a pivotal role within the Digital Team in delivering cyber security services across the Trust and wider health and care system. This role is ideal for someone who brings experience of cyber operations and can apply that knowledge to strengthen and evolve our detection and response capability in a complex NHS environment, where patient safety and operational continuity are critical. The role will be involved in delivering digital safety, security and overall improvement, adhering to the Trusts objectives. The post holder will manage the delivery of all cyber security related services and applications, including cyber risk management, Data Security Protection Toolkit (DSPT) compliance against cyber related assertions, policy and procedure lifecycle management, cyber alerts or other accreditations, ensuring appropriate responses to NHSE, Cyber Auditors and any other 3rd parties and ensuring the Trust's information compliance adheres to standards and industry frameworks for cyber security. Main duties of the job Lead the day-to-day operation and ongoing development of our SOC and SIEM capability Own and continuously improve detection use cases, alerting, triage, and response processes Act as a technical lead for monitoring and detection, ensuring controls are effective, proportionate, and aligned to risk Investigate and respond to security incidents, providing clear, risk-based analysis and recommendations Use threat intelligence and operational insight to continually improve detection capability Provide meaningful reporting and assurance on SOC performance and cyber posture Support the evolution of our future SOC model, including partnership working where required Provide guidance and mentoring to colleagues, helping to build capability and embed effective SOC and incident response practices across the team. Why this role matters You will play a key role in strengthening our cyber resilience You will have real ownership and influence over how SOC services are delivered You will help build a capable, sustainable internal cyber function About us Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state of the art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus - the largest centre of medical research and health science in Europe - the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. Person Specification Qualifications Degree level qualification relevant for the role or demonstrable equivalent level of experience. Specialist cyber related qualifications such as CISSP, CompTIA, ISACA etc. Previous experience of working in digital in the NHS or a healthcare setting. Previous experience of managing a team. Experience Evidence of continued professional development. Ability to generate statistics/analysis, write reports and develop business cases. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of external stakeholders and business partners as required. Previous experience of working to tight KPI's/targets. Previous experience of imputing into strategic plans and policies. Previous experience of project and change management skills and/or techniques. Experience of Threat Hunting and Intelligence gathering along with associated methodologies. Good understanding of ISO 27001, 27002, GDPR, NIST, CSF, OWASP & ATT&CK Framework. IT security assessment and risk management using best practice IT security standards. Experience in working with SIEM tools, Microsoft Defender for Endpoint, XDR, Network Intrusion Detection & Prevention Systems, Firewalls/Proxies. Ability to work proactively under own initiative, take responsibility and demonstrate leadership. AV system design implementation and concept documentation. Good understanding of TCP/IP. Ability to deal with many conflicting priorities. Ability to cope with new and changing demands, dealing with complex issues requiring good analytical and problem-solving skills. Ability to work autonomously. Experience of managing, leading and motivating a team. Handling complex organisational issues and constraints. Experience of facilitating change in practice to improve services. Leading projects. Knowledge of the Information Governance Toolkit (or equivalent standards). Business case development and annual long term planning. Leading service changes to improve performance. Identifying and interpreting national policy and implementing required changes. Additional Criteria As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion. Treat all colleagues, patients, visitors in a manner that meets equal opportunities and good practice. Able to foster excellent working relationships at all levels. Able to build relationships with ease, gaining trust and maintaining confidentiality. Demonstrates care and compassion in all aspects of work. Commitment to CPD of self and others; maintaining up to date knowledge of the appropriate regulations to enable adherence and to implement new regulations as required. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Royal Papworth Hospital NHS Foundation Trust
26/06/2026
Full time
Senior Cyber Security Analyst The closing date is 01 July 2026 We are seeking a highly skilled and motivated Senior Cyber Security Analyst to join our Digital team. This is a pivotal role within the Digital Team in delivering cyber security services across the Trust and wider health and care system. This role is ideal for someone who brings experience of cyber operations and can apply that knowledge to strengthen and evolve our detection and response capability in a complex NHS environment, where patient safety and operational continuity are critical. The role will be involved in delivering digital safety, security and overall improvement, adhering to the Trusts objectives. The post holder will manage the delivery of all cyber security related services and applications, including cyber risk management, Data Security Protection Toolkit (DSPT) compliance against cyber related assertions, policy and procedure lifecycle management, cyber alerts or other accreditations, ensuring appropriate responses to NHSE, Cyber Auditors and any other 3rd parties and ensuring the Trust's information compliance adheres to standards and industry frameworks for cyber security. Main duties of the job Lead the day-to-day operation and ongoing development of our SOC and SIEM capability Own and continuously improve detection use cases, alerting, triage, and response processes Act as a technical lead for monitoring and detection, ensuring controls are effective, proportionate, and aligned to risk Investigate and respond to security incidents, providing clear, risk-based analysis and recommendations Use threat intelligence and operational insight to continually improve detection capability Provide meaningful reporting and assurance on SOC performance and cyber posture Support the evolution of our future SOC model, including partnership working where required Provide guidance and mentoring to colleagues, helping to build capability and embed effective SOC and incident response practices across the team. Why this role matters You will play a key role in strengthening our cyber resilience You will have real ownership and influence over how SOC services are delivered You will help build a capable, sustainable internal cyber function About us Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state of the art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure. Based on the Cambridge Biomedical Campus - the largest centre of medical research and health science in Europe - the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality. The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview. Person Specification Qualifications Degree level qualification relevant for the role or demonstrable equivalent level of experience. Specialist cyber related qualifications such as CISSP, CompTIA, ISACA etc. Previous experience of working in digital in the NHS or a healthcare setting. Previous experience of managing a team. Experience Evidence of continued professional development. Ability to generate statistics/analysis, write reports and develop business cases. Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of external stakeholders and business partners as required. Previous experience of working to tight KPI's/targets. Previous experience of imputing into strategic plans and policies. Previous experience of project and change management skills and/or techniques. Experience of Threat Hunting and Intelligence gathering along with associated methodologies. Good understanding of ISO 27001, 27002, GDPR, NIST, CSF, OWASP & ATT&CK Framework. IT security assessment and risk management using best practice IT security standards. Experience in working with SIEM tools, Microsoft Defender for Endpoint, XDR, Network Intrusion Detection & Prevention Systems, Firewalls/Proxies. Ability to work proactively under own initiative, take responsibility and demonstrate leadership. AV system design implementation and concept documentation. Good understanding of TCP/IP. Ability to deal with many conflicting priorities. Ability to cope with new and changing demands, dealing with complex issues requiring good analytical and problem-solving skills. Ability to work autonomously. Experience of managing, leading and motivating a team. Handling complex organisational issues and constraints. Experience of facilitating change in practice to improve services. Leading projects. Knowledge of the Information Governance Toolkit (or equivalent standards). Business case development and annual long term planning. Leading service changes to improve performance. Identifying and interpreting national policy and implementing required changes. Additional Criteria As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion. Treat all colleagues, patients, visitors in a manner that meets equal opportunities and good practice. Able to foster excellent working relationships at all levels. Able to build relationships with ease, gaining trust and maintaining confidentiality. Demonstrates care and compassion in all aspects of work. Commitment to CPD of self and others; maintaining up to date knowledge of the appropriate regulations to enable adherence and to implement new regulations as required. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Royal Papworth Hospital NHS Foundation Trust
Business Intelligence Lead - Adults & Housing Location: Shrewsbury (Hybrid - approximately 2 days per week on site) Contract: Fixed Term Contract (18 months) / Interim Opportunity Available Hours: 37 hours per week Overview We are seeking an experienced Business Intelligence Lead to support Adult Social Care and Housing Services through a significant programme of transformation and service improvement. This is a senior leadership role within the Insight function, acting as the primary point of contact for Adult Social Care and Housing Services on all matters relating to data, performance, analytics and business intelligence. You will work closely with senior leaders to provide high-quality insight, support evidence-based decision making and ensure services are equipped to meet current and future demands. The successful candidate will play a key role in delivering transformation programmes, supporting regulatory inspections, improving data quality and developing forecasting and demand modelling capabilities across the service. Key Responsibilities Act as the lead Business Intelligence contact for Adult Social Care and Housing Services. Partner with senior leaders including Directors and Heads of Service to provide strategic insight and performance analysis. Lead the delivery of data and intelligence to support service transformation and improvement programmes. Develop and maintain performance frameworks, KPIs, dashboards and reporting solutions. Lead forecasting, trend analysis and demand modelling activities to support service planning and resource allocation. Drive improvements in data quality, governance and reporting standards. Support inspection readiness activities and act as the lead BI representative for regulatory reviews and assurance processes. Deliver meaningful analysis that identifies risks, opportunities and emerging trends across services. Promote a culture of evidence-led decision making across the organisation. Coordinate and prioritise business intelligence requests, ensuring resources are effectively managed. Identify opportunities for automation, efficiency improvements and enhanced use of data. Support the development and adoption of self-service reporting and interactive dashboards. Build strong relationships with internal stakeholders, external partners and regional networks. Skills & Experience Required Essential Significant experience in Business Intelligence, Performance Management, Insight or Analytics roles. Experience working with senior stakeholders and presenting complex information to non-technical audiences. Strong analytical and problem-solving skills with the ability to turn data into actionable insight. Experience developing dashboards, performance reports and management information. Strong knowledge of Power BI, SQL and advanced data analysis techniques. Experience managing competing priorities and delivering multiple projects simultaneously. Experience leading or supervising analysts or intelligence staff. Desirable Experience within Adult Social Care, Housing, Local Government, NHS or other public sector environments. Knowledge of regulatory and inspection frameworks. Experience of forecasting, demand modelling and service planning. Understanding of data quality frameworks and governance principles. Experience supporting organisational transformation and service improvement programmes. Key Competencies Strategic thinking and decision support Stakeholder management and influencing skills Leadership and team development Performance and business intelligence expertise Data storytelling and visualisation Continuous improvement mindset Project and programme support Evidence-based decision making What Success Looks Like Senior leaders have access to timely, accurate and meaningful insight. Improved data quality and confidence in reporting. Effective performance monitoring across Adult Social Care and Housing. Successful support of transformation and improvement programmes. Enhanced forecasting and demand planning capability. Increased adoption of self-service reporting and business intelligence tools. Strong preparation and support for inspections and assurance reviews.
24/06/2026
Full time
Business Intelligence Lead - Adults & Housing Location: Shrewsbury (Hybrid - approximately 2 days per week on site) Contract: Fixed Term Contract (18 months) / Interim Opportunity Available Hours: 37 hours per week Overview We are seeking an experienced Business Intelligence Lead to support Adult Social Care and Housing Services through a significant programme of transformation and service improvement. This is a senior leadership role within the Insight function, acting as the primary point of contact for Adult Social Care and Housing Services on all matters relating to data, performance, analytics and business intelligence. You will work closely with senior leaders to provide high-quality insight, support evidence-based decision making and ensure services are equipped to meet current and future demands. The successful candidate will play a key role in delivering transformation programmes, supporting regulatory inspections, improving data quality and developing forecasting and demand modelling capabilities across the service. Key Responsibilities Act as the lead Business Intelligence contact for Adult Social Care and Housing Services. Partner with senior leaders including Directors and Heads of Service to provide strategic insight and performance analysis. Lead the delivery of data and intelligence to support service transformation and improvement programmes. Develop and maintain performance frameworks, KPIs, dashboards and reporting solutions. Lead forecasting, trend analysis and demand modelling activities to support service planning and resource allocation. Drive improvements in data quality, governance and reporting standards. Support inspection readiness activities and act as the lead BI representative for regulatory reviews and assurance processes. Deliver meaningful analysis that identifies risks, opportunities and emerging trends across services. Promote a culture of evidence-led decision making across the organisation. Coordinate and prioritise business intelligence requests, ensuring resources are effectively managed. Identify opportunities for automation, efficiency improvements and enhanced use of data. Support the development and adoption of self-service reporting and interactive dashboards. Build strong relationships with internal stakeholders, external partners and regional networks. Skills & Experience Required Essential Significant experience in Business Intelligence, Performance Management, Insight or Analytics roles. Experience working with senior stakeholders and presenting complex information to non-technical audiences. Strong analytical and problem-solving skills with the ability to turn data into actionable insight. Experience developing dashboards, performance reports and management information. Strong knowledge of Power BI, SQL and advanced data analysis techniques. Experience managing competing priorities and delivering multiple projects simultaneously. Experience leading or supervising analysts or intelligence staff. Desirable Experience within Adult Social Care, Housing, Local Government, NHS or other public sector environments. Knowledge of regulatory and inspection frameworks. Experience of forecasting, demand modelling and service planning. Understanding of data quality frameworks and governance principles. Experience supporting organisational transformation and service improvement programmes. Key Competencies Strategic thinking and decision support Stakeholder management and influencing skills Leadership and team development Performance and business intelligence expertise Data storytelling and visualisation Continuous improvement mindset Project and programme support Evidence-based decision making What Success Looks Like Senior leaders have access to timely, accurate and meaningful insight. Improved data quality and confidence in reporting. Effective performance monitoring across Adult Social Care and Housing. Successful support of transformation and improvement programmes. Enhanced forecasting and demand planning capability. Increased adoption of self-service reporting and business intelligence tools. Strong preparation and support for inspections and assurance reviews.
Daresbury, Warrington WA4, UK Job Description Posted Friday 19 June 2026 at 00:00 Expires Thursday 2 July 2026 at 23:59 Function: Finance & Trading Location: Hybrid - within one of our offices (Nottingham, Alfreton, Wakefield, Daresbury or Sheffield) Contract type: 6 months fixed term contract Salary: £56,476 with potential to rise to £66,443 over 3 years Closing Date: Thursday 2 nd July 2026 NHS Supply Chain currently has an opportunity for a Principal Finance Analyst to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives. We are seeking an experienced, Principal Finance Analyst who will play a key role within the Finance team. This role has the responsibility for leading a small team of analysts, delivering accurate forecasting, analysis and reporting, as well as high-quality financial insight that supports the organisation's operations and decision making. You will work closely with Finance Business Partners, Commercial, Procurement and Operations teams, and external suppliers. You will act as a senior escalation point, provide leadership coverage where required, and drive continuous improvement across finance processes, systems and outputs. Every day you will . Lead, coach and develop a team of finance analysts, ensuring high performance and professional development, setting priorities, allocating work and ensuring delivery of team objectives. Act as first point of escalation for complex stakeholder, customer or supplier queries Provide high quality financial insight to senior stakeholders, translating complex data into clear, actionable recommendations Support commercial decision making and the resolution of complex queries through data driven insight and close collaboration with commercial teams and suppliers Deputise for senior management as required Provide financial modelling and scenario analysis to support strategic planning, growth and decision making Deliver month end processes and ensure accurate income recognition, including journals, reconciliations and reporting on commercial income streams such as rebates Provide detailed sales, margin and rebate analysis, identifying key drivers, risks and opportunities Lead the coordination and delivery of robust financial forecasts, ensuring assumptions are clearly understood, challenged and communicated Support the production of the annual budget and wider financial planning processes Drive and support business wide financial performance improvement and continuous improvement initiatives Enhance financial planning and reporting processes, tools and controls, ensuring strong governance, accuracy and consistency across all outputs What can we offer you? We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. We are dedicated to your development, through in house training, support, and access to external qualifications to maximise your potential. A focus on your well being offering 1 day of paid well being leave and free access to the 24/7 Employee Assistance Programme. Generous pension scheme (with us contributing 12% when you contribute 6%). Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. Who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Proven experience in financial planning, forecasting, reporting and commercial finance within a complex organisation Experience of leading, coaching and developing teams Advanced financial modelling and analytical skills, with the ability to interpret complex datasets and generate insight Experience of month end processes including journals, reconciliations and consolidated reporting Strong understanding of sales, margin and income analysis Ability to influence and provide strategic financial advice to senior stakeholders Excellent stakeholder management and business partnering skills across multiple functions Qualified accountant (ACCA, CIMA, ICAEW) or equivalent experience Advanced Excel and MS Office skills Strong communication skills, with the ability to present financial information clearly to non finance audiences Proactive, organised and able to manage competing priorities effectively Continuous improvement mindset with a focus on enhancing processes, accuracy and insight Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn't match perfectly with the job advert, we encourage you to still apply.
24/06/2026
Full time
Daresbury, Warrington WA4, UK Job Description Posted Friday 19 June 2026 at 00:00 Expires Thursday 2 July 2026 at 23:59 Function: Finance & Trading Location: Hybrid - within one of our offices (Nottingham, Alfreton, Wakefield, Daresbury or Sheffield) Contract type: 6 months fixed term contract Salary: £56,476 with potential to rise to £66,443 over 3 years Closing Date: Thursday 2 nd July 2026 NHS Supply Chain currently has an opportunity for a Principal Finance Analyst to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first and to deliver against our strategic objectives. We are seeking an experienced, Principal Finance Analyst who will play a key role within the Finance team. This role has the responsibility for leading a small team of analysts, delivering accurate forecasting, analysis and reporting, as well as high-quality financial insight that supports the organisation's operations and decision making. You will work closely with Finance Business Partners, Commercial, Procurement and Operations teams, and external suppliers. You will act as a senior escalation point, provide leadership coverage where required, and drive continuous improvement across finance processes, systems and outputs. Every day you will . Lead, coach and develop a team of finance analysts, ensuring high performance and professional development, setting priorities, allocating work and ensuring delivery of team objectives. Act as first point of escalation for complex stakeholder, customer or supplier queries Provide high quality financial insight to senior stakeholders, translating complex data into clear, actionable recommendations Support commercial decision making and the resolution of complex queries through data driven insight and close collaboration with commercial teams and suppliers Deputise for senior management as required Provide financial modelling and scenario analysis to support strategic planning, growth and decision making Deliver month end processes and ensure accurate income recognition, including journals, reconciliations and reporting on commercial income streams such as rebates Provide detailed sales, margin and rebate analysis, identifying key drivers, risks and opportunities Lead the coordination and delivery of robust financial forecasts, ensuring assumptions are clearly understood, challenged and communicated Support the production of the annual budget and wider financial planning processes Drive and support business wide financial performance improvement and continuous improvement initiatives Enhance financial planning and reporting processes, tools and controls, ensuring strong governance, accuracy and consistency across all outputs What can we offer you? We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. We are dedicated to your development, through in house training, support, and access to external qualifications to maximise your potential. A focus on your well being offering 1 day of paid well being leave and free access to the 24/7 Employee Assistance Programme. Generous pension scheme (with us contributing 12% when you contribute 6%). Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. Who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Proven experience in financial planning, forecasting, reporting and commercial finance within a complex organisation Experience of leading, coaching and developing teams Advanced financial modelling and analytical skills, with the ability to interpret complex datasets and generate insight Experience of month end processes including journals, reconciliations and consolidated reporting Strong understanding of sales, margin and income analysis Ability to influence and provide strategic financial advice to senior stakeholders Excellent stakeholder management and business partnering skills across multiple functions Qualified accountant (ACCA, CIMA, ICAEW) or equivalent experience Advanced Excel and MS Office skills Strong communication skills, with the ability to present financial information clearly to non finance audiences Proactive, organised and able to manage competing priorities effectively Continuous improvement mindset with a focus on enhancing processes, accuracy and insight Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn't match perfectly with the job advert, we encourage you to still apply.
Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit The Digital team have a fantastic new opportunity for someone who is passionate about using data to improve outcomes for cancer patients. The Trust has launched a new Research Strategy and has invested in a position to support with harnessing data to support research. As well as fulfilling the technical elements of the role, there is a need for strong collaboration alongside clinical research and academic partners across the region so would suit someone who is used to dealing with multiple stakeholders. The Senior Data Engineer will lead the development and ongoing maintenance of technologies that facilitate researchers' safe and secure access to health datasets for the Trust. This is a critical role supporting both operational excellence and research innovation, enabling the organisation to harness data effectively to improve patient outcomes and meet regulatory obligations. The post will involve working onsite at one of our various hospital premises for a minimum three days a week. If you would like to make any informal enquiries then please contact Paula Pickford, Chief Data and Analytical Officer Main duties of the job The Senior Data Engineer will play a pivotal role in designing, developing, and maintaining modern data infrastructure to support the analytical and reporting needs of The Clatterbridge Cancer Centre. This role will focus heavily on the Microsoft BI stack, with particular emphasis on Azure Fabric, to build and manage a scalable, secure, and high performing data warehouse within a Secure Data Environment (SDE). The Trust has invested in Microsoft Azure platform with an ambition to provide a highly functional research facility and therefore a significant component of the role involves contributing to the design and delivery of a Trusted Research Environment (TRE). This will require a strong understanding of secure data access frameworks, governance and compliance, with particular attention to the handling of sensitive healthcare related data and the complexities this involves. The role holder will be expected to champion best practices in data engineering, including CI/CD, version control, testing, and documentation. They will also collaborate with Research & Innovation, academic institutes, pharmaceutical companies, data analysts, BI developers, and other stakeholders to ensure alignment with enterprise architecture, data strategy, and governance. Qualifications Educated to degree level in a related subject or have significant relevant practical data engineering experience Postgraduate level qualification in a relevant technical discipline or relevant equivalent experience, supported by specialist training and relevant study Membership and Professional Registration of a relevant Fed IP recognised professional body is desirable (BCS, SOCITM, IHRIM, CILIP, AphA) Knowledge Understanding of the potential of data and the critical impact that quality data has across a complex organisation, a detailed understanding of data management practices. Current expert knowledge and experience of using SQL/ Synapse SQL, Python, Data Factory, Spark etc. An understanding of NHS Statutory Reporting, Data Flows and Commissioning Process Ability to analyse and document business reporting requirements with an understanding of the resulting technical implications Able to formulate plans which cover a range of complex activities including target setting and prioritisation of activities Able to lead others, including the management of performance and delivery of outcomes, in line and non-line management relationships Commitment to continuing professional development Experience of working with a Patient Based Clinical Information System Experience Understanding of available data sources within an NHS Trust and how these can be extracted and combined for the benefit of the Trust Experience of requirements gathering and working with stakeholders to establish clear and realistic timeframes Experience of managing risk and reporting Experience of NHS data sets, broad understanding of NHS information procedures, legislation and policies Significant and relevant experience of working in the NHS or health setting Knowledge of patient record systems and supporting procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
23/06/2026
Full time
Right to work: We actively promote diversity and inclusion. This role may be eligible for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Skilled Worker sponsorship will be assigned in line with Trust procedure. Visit The Digital team have a fantastic new opportunity for someone who is passionate about using data to improve outcomes for cancer patients. The Trust has launched a new Research Strategy and has invested in a position to support with harnessing data to support research. As well as fulfilling the technical elements of the role, there is a need for strong collaboration alongside clinical research and academic partners across the region so would suit someone who is used to dealing with multiple stakeholders. The Senior Data Engineer will lead the development and ongoing maintenance of technologies that facilitate researchers' safe and secure access to health datasets for the Trust. This is a critical role supporting both operational excellence and research innovation, enabling the organisation to harness data effectively to improve patient outcomes and meet regulatory obligations. The post will involve working onsite at one of our various hospital premises for a minimum three days a week. If you would like to make any informal enquiries then please contact Paula Pickford, Chief Data and Analytical Officer Main duties of the job The Senior Data Engineer will play a pivotal role in designing, developing, and maintaining modern data infrastructure to support the analytical and reporting needs of The Clatterbridge Cancer Centre. This role will focus heavily on the Microsoft BI stack, with particular emphasis on Azure Fabric, to build and manage a scalable, secure, and high performing data warehouse within a Secure Data Environment (SDE). The Trust has invested in Microsoft Azure platform with an ambition to provide a highly functional research facility and therefore a significant component of the role involves contributing to the design and delivery of a Trusted Research Environment (TRE). This will require a strong understanding of secure data access frameworks, governance and compliance, with particular attention to the handling of sensitive healthcare related data and the complexities this involves. The role holder will be expected to champion best practices in data engineering, including CI/CD, version control, testing, and documentation. They will also collaborate with Research & Innovation, academic institutes, pharmaceutical companies, data analysts, BI developers, and other stakeholders to ensure alignment with enterprise architecture, data strategy, and governance. Qualifications Educated to degree level in a related subject or have significant relevant practical data engineering experience Postgraduate level qualification in a relevant technical discipline or relevant equivalent experience, supported by specialist training and relevant study Membership and Professional Registration of a relevant Fed IP recognised professional body is desirable (BCS, SOCITM, IHRIM, CILIP, AphA) Knowledge Understanding of the potential of data and the critical impact that quality data has across a complex organisation, a detailed understanding of data management practices. Current expert knowledge and experience of using SQL/ Synapse SQL, Python, Data Factory, Spark etc. An understanding of NHS Statutory Reporting, Data Flows and Commissioning Process Ability to analyse and document business reporting requirements with an understanding of the resulting technical implications Able to formulate plans which cover a range of complex activities including target setting and prioritisation of activities Able to lead others, including the management of performance and delivery of outcomes, in line and non-line management relationships Commitment to continuing professional development Experience of working with a Patient Based Clinical Information System Experience Understanding of available data sources within an NHS Trust and how these can be extracted and combined for the benefit of the Trust Experience of requirements gathering and working with stakeholders to establish clear and realistic timeframes Experience of managing risk and reporting Experience of NHS data sets, broad understanding of NHS information procedures, legislation and policies Significant and relevant experience of working in the NHS or health setting Knowledge of patient record systems and supporting procedures Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Norfolk and Suffolk NHS Foundation Trust
Norwich, Norfolk
Site County Hall Town Norwich Salary £39,959 - £48,117 gross per annum (pro rata) Salary period Yearly Closing 28/06/:59 Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. Job overview Work as a member of the Corporate Performance and Insights Team, working within the core performance and insight function to provide information, performance, and data quality reports. Help develop and produce reports that "tell a story" by triangulating data. Work with Locality teams and the wider Performance and Insights team to continually improve these, ensuring they are completed in a timely manner. Support and complete Demand and Capacity work as required by the Director of Performance and Insights and the Senior Performance and Insights Managers. Work in collaboration with the Contracts and Information Teams. Work in partnership to deliver on Trust wide and nationally directed initiatives, metrics, data quality, and performance improvements. Main duties of the job Work in a core analytical function for the Trust responsible for detailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data. Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format. Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT. Manage staff within the central performance and insight function, including maintaining supervision and appraisal rates, monitoring and supporting training and attendance, and supporting staff development. Support data quality improvement for Localities, and on specific initiatives to support the data quality agenda across the organisation. Under direction of their line manager, work closely with Contracts teams ensuring contractual requirements are communicated, understood and acted on. To ensure feedback is made in a timely way to impact on contractual negotiations and amendments to specifications and improvement plans. Detailed job description and main responsibilities This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance. Person specification Experience Communication of performance related detail in reports and presentations Delivery of performance improvement using known tools (eg PowerBI/excel) Awareness of contracts, Key Performance Indicators and NHS performance Staff supervision and management Managing change Skills Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external an internal audience Ability to write confidently in reports explaining issues with actions stated clearly. Knowledge Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions National developments and relevancy to performance and data Qualifications Management training diploma /degree in management/ leadership or equivalent vocational training; or willingness to undertake ICT related qualification or experience using MS Office applications Maths and English at level 5 or above or equivalent Post graduate training in business administration or related subject EQUAL OPPORTUNITIES. Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying. Disclosure and Barring Service Check This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
19/06/2026
Full time
Site County Hall Town Norwich Salary £39,959 - £48,117 gross per annum (pro rata) Salary period Yearly Closing 28/06/:59 Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. Job overview Work as a member of the Corporate Performance and Insights Team, working within the core performance and insight function to provide information, performance, and data quality reports. Help develop and produce reports that "tell a story" by triangulating data. Work with Locality teams and the wider Performance and Insights team to continually improve these, ensuring they are completed in a timely manner. Support and complete Demand and Capacity work as required by the Director of Performance and Insights and the Senior Performance and Insights Managers. Work in collaboration with the Contracts and Information Teams. Work in partnership to deliver on Trust wide and nationally directed initiatives, metrics, data quality, and performance improvements. Main duties of the job Work in a core analytical function for the Trust responsible for detailed information analysis using data supplied by the BI function. Analysis will be consistent in approach to avoid any misinterpretation or misrepresentation of the data. Clearly communicate technical information and data in a way that others can understand and adopt both in presentation and written format. Work in collaboration with Locality colleagues in a business partner relationship, as well as colleagues from across NSFT. Manage staff within the central performance and insight function, including maintaining supervision and appraisal rates, monitoring and supporting training and attendance, and supporting staff development. Support data quality improvement for Localities, and on specific initiatives to support the data quality agenda across the organisation. Under direction of their line manager, work closely with Contracts teams ensuring contractual requirements are communicated, understood and acted on. To ensure feedback is made in a timely way to impact on contractual negotiations and amendments to specifications and improvement plans. Detailed job description and main responsibilities This is an exciting opportunity for a highly analytical and relationship focussed professional to support organisational improvement, combining technical and stakeholder engagement skills to enhance service delivery and organisational performance. Person specification Experience Communication of performance related detail in reports and presentations Delivery of performance improvement using known tools (eg PowerBI/excel) Awareness of contracts, Key Performance Indicators and NHS performance Staff supervision and management Managing change Skills Ability to use a developing range of IT systems, Business Intelligence Tools and software packages specifically to present information to external an internal audience Ability to write confidently in reports explaining issues with actions stated clearly. Knowledge Good working knowledge of wider health and social care systems and structures, policies, procedures and legislation relevant to NHS contracts and business functions National developments and relevancy to performance and data Qualifications Management training diploma /degree in management/ leadership or equivalent vocational training; or willingness to undertake ICT related qualification or experience using MS Office applications Maths and English at level 5 or above or equivalent Post graduate training in business administration or related subject EQUAL OPPORTUNITIES. Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying. Disclosure and Barring Service Check This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Mid Yorkshire Teaching NHS Trust is looking for a Digital Operations Analyst to ensure the performance and resilience of the Trust's digital infrastructure. The role involves leading the implementation of new digital solutions, supporting existing systems, and monitoring performance to identify potential issues. You will require a degree or equivalent qualification and significant experience in a data centre environment. This position offers an opportunity to contribute to meaningful healthcare improvements while enjoying excellent benefits including NHS pension and supportive work culture.
18/06/2026
Full time
The Mid Yorkshire Teaching NHS Trust is looking for a Digital Operations Analyst to ensure the performance and resilience of the Trust's digital infrastructure. The role involves leading the implementation of new digital solutions, supporting existing systems, and monitoring performance to identify potential issues. You will require a degree or equivalent qualification and significant experience in a data centre environment. This position offers an opportunity to contribute to meaningful healthcare improvements while enjoying excellent benefits including NHS pension and supportive work culture.
A new and exciting opportunity has arisen to join the Senior Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Operations Team support the Trusts Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems. The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality services and contribute to its ongoing development. Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels would be advantageous. Main duties of the job The Senior Digital Services Operations will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data. The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines. The post holder will provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response. Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment. Job responsibilities Qualifications: Degree or equivalent occupational/professional qualification or experience Experience: Significant experience of working in a busy data centre environment Previous experience in a system/server support role Supporting and developing corporate level systems Corporate level data backup and restore technologies Cloud technologies such as Azure or AWS Installation and management of MS SQL server/clusters Working with Storage Arrays/SANs Virtualization technologies Skills and Abilities: Analytical and logical approach to problem solving Writing reports and procedures High levels of concentration required Ability to learn and develop skills further Ability to prioritise workload Excellent organisational skills Excellent written and communication skills Able to liaise with technical and non-technical staff About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
17/06/2026
Full time
A new and exciting opportunity has arisen to join the Senior Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Operations Team support the Trusts Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems. The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality services and contribute to its ongoing development. Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels would be advantageous. Main duties of the job The Senior Digital Services Operations will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data. The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines. The post holder will provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response. Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment. Job responsibilities Qualifications: Degree or equivalent occupational/professional qualification or experience Experience: Significant experience of working in a busy data centre environment Previous experience in a system/server support role Supporting and developing corporate level systems Corporate level data backup and restore technologies Cloud technologies such as Azure or AWS Installation and management of MS SQL server/clusters Working with Storage Arrays/SANs Virtualization technologies Skills and Abilities: Analytical and logical approach to problem solving Writing reports and procedures High levels of concentration required Ability to learn and develop skills further Ability to prioritise workload Excellent organisational skills Excellent written and communication skills Able to liaise with technical and non-technical staff About us We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time Permanent Mid-level Senior Description Location: Hybrid with working from our Canary Wharf office 1-2 days a week Reports to: Head of DataScience Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare At Care ADHD, our mission is to transform ADHD care through innovation, data, and technology - delivering accessible, patient-centred services that improve outcomes for individuals, clinicians, and healthcare providers. We believe that high-quality data and meaningful insight are essential to improving clinical services, understanding patient journeys, and ensuring that care is delivered efficiently and effectively. The Role We are seeking an experienced and commercially minded Data Scientist to help shape and evolve Care ADHD's analytics and data science capabilities. Reporting to the Head of Data, this role will play a key part in helping the organisation better understand patient journeys, operational performance, and clinical service effectiveness through advanced analytics, machine learning, and data-driven insight. You will work across healthcare, operational, and product datasets to identify trends, develop predictive models, and generate actionable insights that support service improvement and positive patient outcomes. This role combines hands on data science, analytics, stakeholder collaboration, and innovation - with the opportunity to contribute to the future use of AI and advanced analytics within a rapidly growing digital healthcare organisation focused on ADHD care and neurodiversity support. Key Responsibilities Data Science & Advanced Analytics Develop analytical and predictive models using healthcare and operational data Apply statistical analysis, machine learning, and AI techniques to identify trends, patterns, and opportunities for improvement Build models and analytical solutions to support: Service demand forecasting Appointment attendance prediction Capacity and scheduling optimisation Patient pathway analysis Analyse patient journeys across the ADHD care pathway, including: Waiting times Assessment and treatment progression Patient engagement and retention Support experimentation, hypothesis testing, and exploratory data analysis to improve service delivery and operational outcomes Healthcare Data Analysis & Insight Work with data from multiple systems including: Electronic patient records Scheduling systems CRM platforms Operational and financial datasets Generate actionable insights that support: Clinical services Operational performance Service planning Identify operational bottlenecks, inefficiencies, and opportunities for service improvement Translate complex analytical findings into clear and meaningful recommendations for stakeholders Develop dashboards and visualisations using Tableau Deliver reporting solutions that support: Executive reporting Operational monitoring Clinical insight Patient pathway analytics Ensure reporting solutions are scalable, accessible, and support self service analytics Support continuous improvement of reporting frameworks and analytical outputs Data Management & Quality Work closely with data engineering and platform teams to ensure data is reliable, structured, and accessible Support development of analytical datasets, data models, and consistent metric definitions Identify and resolve data quality issues across systems and workflows Contribute to good practices around: Data governance Documentation Analytical standards Ensure healthcare data is handled securely and in line with GDPR and governance requirements Stakeholder Collaboration Work closely with: Clinical teams Operational leaders Product teams Engineering and data teams Understand business and clinical challenges and translate them into analytical approaches Present insights and analytical findings to both technical and non technical audiences Support evidence based decision making across the organisation Contribute to the growth of Care ADHD's data science and analytics capabilities Identify opportunities to improve how data is collected, analysed, and used across the organisation Stay informed about developments in: AI and machine learning Digital health technologies Help shape the future use of AI and predictive analytics within the organisation What We're Looking For Education Degree in a quantitative or analytical discipline such as: Data Science Statistics Mathematics Computer Science Health Informatics Economics Or a related field Equivalent experience will also be considered. Experience Experience working in a Data Scientist, Senior Data Analyst, or similar analytical role Experience working with large and complex datasets Strong experience developing analytical models and generating actionable insights Experience in healthcare, digital health, SaaS, or regulated environments preferred Experience building dashboards and reporting solutions using Tableau Experience working with cross functional stakeholders to support operational or service improvements Technical Skills Strong experience with: SQL and relational databases Statistical analysis and predictive modelling Data analysis and data manipulation Tableau and data visualisation Machine learning and AI techniques Experience with tools and technologies such as: MS SQL Server Tableau Python or R Git/version control tools Excel and analytical tooling Understanding of: Data governance and data quality principles Data modelling and analytical datasets Working with sensitive healthcare data Healthcare operational analytics Analytical Thinking Strong problem solving skills with the ability to work with complex and ambiguous datasets. Communication Ability to clearly communicate analytical findings and recommendations to both technical and non technical stakeholders. Experience working across multidisciplinary teams including clinical, operational, product, and technology stakeholders. Delivery Ability to manage multiple priorities and deliver high quality analytical outputs in a fast paced environment. What Success Looks Like High quality analytical insight supporting operational and clinical decision making Predictive and analytical models delivering measurable service improvements Reliable and accessible dashboards and reporting solutions Improved understanding of patient journeys and service performance Strong collaboration between data, clinical, product, and operational teams Increased adoption of data driven decision making across the organisation Why Join Care ADHD This is an opportunity to help shape how data science, AI, and analytics support ADHD care within a growing digital healthcare organisation. You'll work closely with clinical, operational, product, and technology teams to build meaningful analytical capabilities that directly improve patient outcomes and service delivery. What You can Expect From Us 25 days annual leave (plus UK public holidays) Team get togethers A paid day off on your birthday Office equipment when you join £500 stipend to set up your home office Pension contribution Be part of one of the UK's most ambitious HealthTech start ups Company Overview At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.
17/06/2026
Full time
Full-time Permanent Mid-level Senior Description Location: Hybrid with working from our Canary Wharf office 1-2 days a week Reports to: Head of DataScience Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare At Care ADHD, our mission is to transform ADHD care through innovation, data, and technology - delivering accessible, patient-centred services that improve outcomes for individuals, clinicians, and healthcare providers. We believe that high-quality data and meaningful insight are essential to improving clinical services, understanding patient journeys, and ensuring that care is delivered efficiently and effectively. The Role We are seeking an experienced and commercially minded Data Scientist to help shape and evolve Care ADHD's analytics and data science capabilities. Reporting to the Head of Data, this role will play a key part in helping the organisation better understand patient journeys, operational performance, and clinical service effectiveness through advanced analytics, machine learning, and data-driven insight. You will work across healthcare, operational, and product datasets to identify trends, develop predictive models, and generate actionable insights that support service improvement and positive patient outcomes. This role combines hands on data science, analytics, stakeholder collaboration, and innovation - with the opportunity to contribute to the future use of AI and advanced analytics within a rapidly growing digital healthcare organisation focused on ADHD care and neurodiversity support. Key Responsibilities Data Science & Advanced Analytics Develop analytical and predictive models using healthcare and operational data Apply statistical analysis, machine learning, and AI techniques to identify trends, patterns, and opportunities for improvement Build models and analytical solutions to support: Service demand forecasting Appointment attendance prediction Capacity and scheduling optimisation Patient pathway analysis Analyse patient journeys across the ADHD care pathway, including: Waiting times Assessment and treatment progression Patient engagement and retention Support experimentation, hypothesis testing, and exploratory data analysis to improve service delivery and operational outcomes Healthcare Data Analysis & Insight Work with data from multiple systems including: Electronic patient records Scheduling systems CRM platforms Operational and financial datasets Generate actionable insights that support: Clinical services Operational performance Service planning Identify operational bottlenecks, inefficiencies, and opportunities for service improvement Translate complex analytical findings into clear and meaningful recommendations for stakeholders Develop dashboards and visualisations using Tableau Deliver reporting solutions that support: Executive reporting Operational monitoring Clinical insight Patient pathway analytics Ensure reporting solutions are scalable, accessible, and support self service analytics Support continuous improvement of reporting frameworks and analytical outputs Data Management & Quality Work closely with data engineering and platform teams to ensure data is reliable, structured, and accessible Support development of analytical datasets, data models, and consistent metric definitions Identify and resolve data quality issues across systems and workflows Contribute to good practices around: Data governance Documentation Analytical standards Ensure healthcare data is handled securely and in line with GDPR and governance requirements Stakeholder Collaboration Work closely with: Clinical teams Operational leaders Product teams Engineering and data teams Understand business and clinical challenges and translate them into analytical approaches Present insights and analytical findings to both technical and non technical audiences Support evidence based decision making across the organisation Contribute to the growth of Care ADHD's data science and analytics capabilities Identify opportunities to improve how data is collected, analysed, and used across the organisation Stay informed about developments in: AI and machine learning Digital health technologies Help shape the future use of AI and predictive analytics within the organisation What We're Looking For Education Degree in a quantitative or analytical discipline such as: Data Science Statistics Mathematics Computer Science Health Informatics Economics Or a related field Equivalent experience will also be considered. Experience Experience working in a Data Scientist, Senior Data Analyst, or similar analytical role Experience working with large and complex datasets Strong experience developing analytical models and generating actionable insights Experience in healthcare, digital health, SaaS, or regulated environments preferred Experience building dashboards and reporting solutions using Tableau Experience working with cross functional stakeholders to support operational or service improvements Technical Skills Strong experience with: SQL and relational databases Statistical analysis and predictive modelling Data analysis and data manipulation Tableau and data visualisation Machine learning and AI techniques Experience with tools and technologies such as: MS SQL Server Tableau Python or R Git/version control tools Excel and analytical tooling Understanding of: Data governance and data quality principles Data modelling and analytical datasets Working with sensitive healthcare data Healthcare operational analytics Analytical Thinking Strong problem solving skills with the ability to work with complex and ambiguous datasets. Communication Ability to clearly communicate analytical findings and recommendations to both technical and non technical stakeholders. Experience working across multidisciplinary teams including clinical, operational, product, and technology stakeholders. Delivery Ability to manage multiple priorities and deliver high quality analytical outputs in a fast paced environment. What Success Looks Like High quality analytical insight supporting operational and clinical decision making Predictive and analytical models delivering measurable service improvements Reliable and accessible dashboards and reporting solutions Improved understanding of patient journeys and service performance Strong collaboration between data, clinical, product, and operational teams Increased adoption of data driven decision making across the organisation Why Join Care ADHD This is an opportunity to help shape how data science, AI, and analytics support ADHD care within a growing digital healthcare organisation. You'll work closely with clinical, operational, product, and technology teams to build meaningful analytical capabilities that directly improve patient outcomes and service delivery. What You can Expect From Us 25 days annual leave (plus UK public holidays) Team get togethers A paid day off on your birthday Office equipment when you join £500 stipend to set up your home office Pension contribution Be part of one of the UK's most ambitious HealthTech start ups Company Overview At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.
Doncaster & Bassetlaw Teaching Hospitals NHS FT - EPR Information Analyst Team Manager Closing date: 21 June 2026 We are seeking a skilled and motivated analyst to join our Electronic Patient Record (EPR) Programme as an EPR Information Analyst Team Manager. This role will deliver high quality performance and operational reporting throughout the EPR deployment, ensuring the Trust has the information required to manage services effectively and meet national and local standards. You will manage analysts and work closely with EPR workstreams to provide robust analysis, insight and reporting that supports decision making, performance monitoring and service improvement across the organisation. You will produce statutory, operational and corporate reporting and support the successful delivery of the Trust's EPR. Main duties Lead day to day delivery of the EPR Information requirements. Deliver accurate, timely and high quality corporate and operational reporting. Manage development, validation and submission of statutory and national datasets. Support delivery of key performance reporting, including national targets and contractual requirements. Develop dashboards, automated reporting and business intelligence outputs to support EPR delivery. Work closely with EPR workstreams to provide necessary analysis and insight. Ensure data is interpreted and communicated clearly to clinicians, managers and stakeholders. Monitor delivery against EPR plans and support readiness for go live. Drive improvements in reporting processes and ensure procedures are documented and reviewed. Promote awareness of data standards and ensure compliance with national and local requirements. About the Trust DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. It operates across three main hospital sites and additional services employing over 7,000 colleagues. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under represented groups, including those with disabilities, ethnic minorities and LGBTQ+ communities. Benefits Extensive learning opportunities. Department of Health NHS Pension Scheme. Generous holiday entitlement in line with terms and conditions. Comprehensive health and wellbeing support. Car lease schemes and salary sacrifice schemes. Discounts on restaurants, getaways, shopping and finance through external providers. People Requirements Applicants should present original certificates for the qualifications listed as essential in the attached person specification. Visa Sponsorship For individuals who may need sponsorship under the skilled worker or health & care visa route, use the link below to check your eligibility: The role is not available to band 2 & 3 entry roles from 9 April 2025. Person Specifications Degree level in IT, Education, or related discipline, or equivalent professional experience. Continuing professional development in IT systems, training methodologies or digital learning. Formal teaching or training qualification (e.g., PGCE, CIPD Level 5). Certification in e learning development tools (e.g., Articulate, Adobe Captivate). Knowledge & Experience Extensive experience in designing, delivering and evaluating IT and patient systems training in a healthcare or large public sector setting. Proven ability to lead and manage a training team, including performance management, appraisals and staff development. Experience developing and maintaining e learning content and platforms. Ability to produce reports, KPIs and present findings to senior stakeholders and boards. Experience with digital learning solutions or similar platforms. Participation in regional or national IT training initiatives or workshops. Exposure to change management and organisational development programmes. Experience developing business cases for training investment. Personal Attributes & Skills Strong leadership and team building skills with the ability to motivate and inspire others. Excellent communication and interpersonal skills, able to engage stakeholders at all levels. Strategic thinking with the ability to plan, prioritise and manage competing demands. Ability to lead training initiatives aligned with the EPR rollout and Digital Academy goal. Represent the Trust at external and national events. Skilled in conflict resolution and managing sensitive conversations. Disclosure and Barring Service Check This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. Salary £49,387 to £56,515 per annum (pro rata).
15/06/2026
Full time
Doncaster & Bassetlaw Teaching Hospitals NHS FT - EPR Information Analyst Team Manager Closing date: 21 June 2026 We are seeking a skilled and motivated analyst to join our Electronic Patient Record (EPR) Programme as an EPR Information Analyst Team Manager. This role will deliver high quality performance and operational reporting throughout the EPR deployment, ensuring the Trust has the information required to manage services effectively and meet national and local standards. You will manage analysts and work closely with EPR workstreams to provide robust analysis, insight and reporting that supports decision making, performance monitoring and service improvement across the organisation. You will produce statutory, operational and corporate reporting and support the successful delivery of the Trust's EPR. Main duties Lead day to day delivery of the EPR Information requirements. Deliver accurate, timely and high quality corporate and operational reporting. Manage development, validation and submission of statutory and national datasets. Support delivery of key performance reporting, including national targets and contractual requirements. Develop dashboards, automated reporting and business intelligence outputs to support EPR delivery. Work closely with EPR workstreams to provide necessary analysis and insight. Ensure data is interpreted and communicated clearly to clinicians, managers and stakeholders. Monitor delivery against EPR plans and support readiness for go live. Drive improvements in reporting processes and ensure procedures are documented and reviewed. Promote awareness of data standards and ensure compliance with national and local requirements. About the Trust DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. It operates across three main hospital sites and additional services employing over 7,000 colleagues. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under represented groups, including those with disabilities, ethnic minorities and LGBTQ+ communities. Benefits Extensive learning opportunities. Department of Health NHS Pension Scheme. Generous holiday entitlement in line with terms and conditions. Comprehensive health and wellbeing support. Car lease schemes and salary sacrifice schemes. Discounts on restaurants, getaways, shopping and finance through external providers. People Requirements Applicants should present original certificates for the qualifications listed as essential in the attached person specification. Visa Sponsorship For individuals who may need sponsorship under the skilled worker or health & care visa route, use the link below to check your eligibility: The role is not available to band 2 & 3 entry roles from 9 April 2025. Person Specifications Degree level in IT, Education, or related discipline, or equivalent professional experience. Continuing professional development in IT systems, training methodologies or digital learning. Formal teaching or training qualification (e.g., PGCE, CIPD Level 5). Certification in e learning development tools (e.g., Articulate, Adobe Captivate). Knowledge & Experience Extensive experience in designing, delivering and evaluating IT and patient systems training in a healthcare or large public sector setting. Proven ability to lead and manage a training team, including performance management, appraisals and staff development. Experience developing and maintaining e learning content and platforms. Ability to produce reports, KPIs and present findings to senior stakeholders and boards. Experience with digital learning solutions or similar platforms. Participation in regional or national IT training initiatives or workshops. Exposure to change management and organisational development programmes. Experience developing business cases for training investment. Personal Attributes & Skills Strong leadership and team building skills with the ability to motivate and inspire others. Excellent communication and interpersonal skills, able to engage stakeholders at all levels. Strategic thinking with the ability to plan, prioritise and manage competing demands. Ability to lead training initiatives aligned with the EPR rollout and Digital Academy goal. Represent the Trust at external and national events. Skilled in conflict resolution and managing sensitive conversations. Disclosure and Barring Service Check This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. Salary £49,387 to £56,515 per annum (pro rata).
Contact Information For further information about this role, please contact Tony Roberts (Digital Operations Manager) via: Email: Telephone: About the Role A new and exciting opportunity has arisen to join the Senior Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Operations Team support the Trusts Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems. The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality services and contribute to its ongoing development. Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels, would be advantageous. We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Please refer to the attached job description and person specification for further details. Main Duties The Senior Digital Services Operations will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data. The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines. The post holder will provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response. Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment. Please refer to the attached job description and person specification for further details. Essential Person Specification Requirements Qualifications: Degree or equivalent occupational/professional qualification or experience Relevant technical qualification Experience: Significant experience of working in a busy data centre environment Previous experience in a system/server support role Supporting and developing corporate level systems Corporate level data backup and restore technologies Cloud technologies such as Azure or AWS Installation and management of MS SQL server/clusters Working with Storage Arrays/SANs Virtualization technologies Skills and Abilities: Analytical and logical approach to problem solving Operation system configuration Writing reports and procedures High levels of Concentration required Ability to learn and develop skills further Ability to prioritise workload Excellent organisational skills Excellent written and communication skills Able to liaise with technical and non-technical staff Good people skills Please refer to the attached job description and person specification for further details. Be part of MY team We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Our Benefits Access to the NHS pension plan Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service Exceptional employee health and wellbeing services Extensive benefits and support, including: Onsite nurseries and childcare salary sacrifice scheme Home electronics scheme Cycle to work scheme - subject to eligibility criteria Car lease salary sacrifice scheme - subject to eligibility criteria Working carers support and advice, carers network and carers passport Flexible working options and family and carer-friendly policies Established staff networks, including LGBTQ+ and Race Equality Career progression, training and support Skilled Worker Sponsorship You can find out more about skilled worker and health and care visas on our careers site.
15/06/2026
Full time
Contact Information For further information about this role, please contact Tony Roberts (Digital Operations Manager) via: Email: Telephone: About the Role A new and exciting opportunity has arisen to join the Senior Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust. The Digital Operations Team support the Trusts Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems. The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues. We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality services and contribute to its ongoing development. Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels, would be advantageous. We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Please refer to the attached job description and person specification for further details. Main Duties The Senior Digital Services Operations will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data. The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines. The post holder will provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response. Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment. Please refer to the attached job description and person specification for further details. Essential Person Specification Requirements Qualifications: Degree or equivalent occupational/professional qualification or experience Relevant technical qualification Experience: Significant experience of working in a busy data centre environment Previous experience in a system/server support role Supporting and developing corporate level systems Corporate level data backup and restore technologies Cloud technologies such as Azure or AWS Installation and management of MS SQL server/clusters Working with Storage Arrays/SANs Virtualization technologies Skills and Abilities: Analytical and logical approach to problem solving Operation system configuration Writing reports and procedures High levels of Concentration required Ability to learn and develop skills further Ability to prioritise workload Excellent organisational skills Excellent written and communication skills Able to liaise with technical and non-technical staff Good people skills Please refer to the attached job description and person specification for further details. Be part of MY team We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It's important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Our Benefits Access to the NHS pension plan Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service Exceptional employee health and wellbeing services Extensive benefits and support, including: Onsite nurseries and childcare salary sacrifice scheme Home electronics scheme Cycle to work scheme - subject to eligibility criteria Car lease salary sacrifice scheme - subject to eligibility criteria Working carers support and advice, carers network and carers passport Flexible working options and family and carer-friendly policies Established staff networks, including LGBTQ+ and Race Equality Career progression, training and support Skilled Worker Sponsorship You can find out more about skilled worker and health and care visas on our careers site.
Manchester University NHS Foundation Trust
Manchester, Lancashire
Overview As a Hive EPR - Senior Analyst, you will work within the Hive EPR & Digital Applications department. You will be certified in an Epic service area and be able to undertake complex process design and configuration or modification to the area you are working on, adapting it to the working practices and standards that are agreed by the Trust. You will work closely with clinical, administrative and managerial staff, analyse their processes, and help them to agree clinical and operational best practice standards and workflows. You will analyse and document current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice. You will modify the EPR system using highly specialised software configuration tools so it works effectively for our patients and the Trust. You will work closely with the Business Intelligence team to ensure that the system configuration meets the requirements of statutory, operational and clinical audit reporting while remaining a clinical documentation system used to inform and direct patient care. The assessment process for this role includes Sphinx testing which is an aptitude assessment designed to evaluate critical thinking, logical reasoning and problem solving abilities. Main Duties of the Job You will spend a part of your time working with other Hive EPR & Digital Applications teams in integrated areas which require close collaborative working with other Hive EPR and Trust teams. These may include users & security, reporting, printing, testing, training, interfaces, medical device integration and business continuity planning. You will help to test the system thoroughly to ensure that it is safe, usable, secure, robust and that it works as expected. You will provide support to end users using your application knowledge through regular meetings and through incident investigation and resolution. You will be part of the wider clinical governance and change management organisation for clinical applications and will be required to lead on the engagement with clinicians and other staff related to your service. In this role, you will act as a change management specialist to engage staff in review of working practices and communicate and train changes to practices and policies. The Senior Analyst will represent their service team providing assurance and guidance around their areas of responsibility at management and stakeholder meetings. They will always act as an ambassador for the Hive EPR & Digital Applications service. The Senior Analyst will provide support to the Hive EPR & Digital Applications teams to implement the Trusts digital strategy through the lifecycle of the programme. Working for Our Organisation Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe - a place to shape and develop your leadership career. We deliver care to over 1 million patients and users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation. We will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non clinical teams, driving improvements that enhance patient experience, staff wellbeing and service efficiency across the Trust. We offer a dynamic, inclusive environment where your leadership, ideas and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery. We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success. Join us and help shape the future of our Trust - make a real difference to our teams, our services, our communities and fundamentally, our patients. Detailed Job Description and Main Responsibilities To find out more about the key responsibilities and specific skills and experience you'll need for this role, see the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT - Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT - Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are - what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT - Your Candidate Place', simply click on the relevant PDF document under the 'Supporting Documents' section and once opened you can either scan the QR code or click on the link provided. We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in Your Application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU - for our patients, our communities and each other. As part of our commitment to fairness, transparency and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills and motivations. While AI tools can support spelling, grammar or formatting, we expect that the content of your application - especially personal statements and responses to role specific questions - is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow and thrive. We look forward to receiving your application. Person Specification Attributes Qualifications: Degree or equivalent or relevant experience, ongoing evidence of personal development Experience & Knowledge: Knowledge of clinical, administrative and operational workflows and processes within a hospital environment; previous/current clinical or operational NHS experience and understanding of the NHS Performance Framework; knowledge of all Microsoft Office packages especially Excel, knowledge of NHS Information Standards and their application Training & Experience: Evidenced experience of communicating complex issues to a range of people Skills & Attributes: Good organisational and planning skills; ability to engage with and successfully convey highly complex information and concepts to audiences at all levels in the organisation; good presentation skills; structured diagnostic approach to finding solutions to complex issues; ability to quickly and accurately analyse and interpret information; ability to operate consistently at high level summary as well as detail levels; ability to listen and interpret users' needs and to inspire confidence; good keyboard skills and VDU use Attributes: Able to prioritise tasks, work on own initiative and manage own workload; enthusiastic, responsive to new demands, willing to learn new skills and welcome change; self motivated and able to take responsibility for decisions; good insight and ability to respond well to constructive criticism; team player; logical and pragmatic approach to problem solving; proven ability to work under significant pressure with competing priorities; personal credibility and ability to quickly gain the confidence of others; honesty, openness and integrity; able to cope with unpredictable and intense situations; patient and customer centred approach Other Requirements: Ability to travel to all sites within the MFT Trust, other reference sites and off site training venues which might be overseas; provide support to end users through regular meetings and by participating in a 24/7 and/or on call rota during go live or system upgrades as may be necessary Qualifications: Qualification in project management postgraduate or master's qualification in relevant area or equivalent experience within a clinical systems implementation role; clinical qualification Experience & Knowledge: Knowledge of Lean & Six Sigma analysis techniques; knowledge of Data Protection Act, GDPR & information governance; knowledge of healthcare IT systems; knowledge of managing complex, strategic projects or areas of complex working practices Training & Experience: Epicor or other clinical system accreditation or equivalent experience; experience with business and technical requirements analysis, documentation and methodology development . click apply for full job details
14/06/2026
Full time
Overview As a Hive EPR - Senior Analyst, you will work within the Hive EPR & Digital Applications department. You will be certified in an Epic service area and be able to undertake complex process design and configuration or modification to the area you are working on, adapting it to the working practices and standards that are agreed by the Trust. You will work closely with clinical, administrative and managerial staff, analyse their processes, and help them to agree clinical and operational best practice standards and workflows. You will analyse and document current and future workflows, and either match these to those already built into the EPR system or facilitate agreement for changes in working practice. You will modify the EPR system using highly specialised software configuration tools so it works effectively for our patients and the Trust. You will work closely with the Business Intelligence team to ensure that the system configuration meets the requirements of statutory, operational and clinical audit reporting while remaining a clinical documentation system used to inform and direct patient care. The assessment process for this role includes Sphinx testing which is an aptitude assessment designed to evaluate critical thinking, logical reasoning and problem solving abilities. Main Duties of the Job You will spend a part of your time working with other Hive EPR & Digital Applications teams in integrated areas which require close collaborative working with other Hive EPR and Trust teams. These may include users & security, reporting, printing, testing, training, interfaces, medical device integration and business continuity planning. You will help to test the system thoroughly to ensure that it is safe, usable, secure, robust and that it works as expected. You will provide support to end users using your application knowledge through regular meetings and through incident investigation and resolution. You will be part of the wider clinical governance and change management organisation for clinical applications and will be required to lead on the engagement with clinicians and other staff related to your service. In this role, you will act as a change management specialist to engage staff in review of working practices and communicate and train changes to practices and policies. The Senior Analyst will represent their service team providing assurance and guidance around their areas of responsibility at management and stakeholder meetings. They will always act as an ambassador for the Hive EPR & Digital Applications service. The Senior Analyst will provide support to the Hive EPR & Digital Applications teams to implement the Trusts digital strategy through the lifecycle of the programme. Working for Our Organisation Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe - a place to shape and develop your leadership career. We deliver care to over 1 million patients and users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation. We will play a pivotal part in supporting our operational excellence and strategic ambitions. You'll work collaboratively with clinical and non clinical teams, driving improvements that enhance patient experience, staff wellbeing and service efficiency across the Trust. We offer a dynamic, inclusive environment where your leadership, ideas and expertise are valued. You'll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery. We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation's success. Join us and help shape the future of our Trust - make a real difference to our teams, our services, our communities and fundamentally, our patients. Detailed Job Description and Main Responsibilities To find out more about the key responsibilities and specific skills and experience you'll need for this role, see the Job Description & Person Specification attachments under the 'Supporting Documents' heading. Explore 'Inside MFT - Your Candidate Place' To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT - Your Candidate Place. This welcoming one stop hub gives you a real sense of who we are - what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You'll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access 'Inside MFT - Your Candidate Place', simply click on the relevant PDF document under the 'Supporting Documents' section and once opened you can either scan the QR code or click on the link provided. We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in Your Application Here at Manchester University NHS Foundation Trust, we're proud to be ALL HERE FOR YOU - for our patients, our communities and each other. As part of our commitment to fairness, transparency and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills and motivations. While AI tools can support spelling, grammar or formatting, we expect that the content of your application - especially personal statements and responses to role specific questions - is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow and thrive. We look forward to receiving your application. Person Specification Attributes Qualifications: Degree or equivalent or relevant experience, ongoing evidence of personal development Experience & Knowledge: Knowledge of clinical, administrative and operational workflows and processes within a hospital environment; previous/current clinical or operational NHS experience and understanding of the NHS Performance Framework; knowledge of all Microsoft Office packages especially Excel, knowledge of NHS Information Standards and their application Training & Experience: Evidenced experience of communicating complex issues to a range of people Skills & Attributes: Good organisational and planning skills; ability to engage with and successfully convey highly complex information and concepts to audiences at all levels in the organisation; good presentation skills; structured diagnostic approach to finding solutions to complex issues; ability to quickly and accurately analyse and interpret information; ability to operate consistently at high level summary as well as detail levels; ability to listen and interpret users' needs and to inspire confidence; good keyboard skills and VDU use Attributes: Able to prioritise tasks, work on own initiative and manage own workload; enthusiastic, responsive to new demands, willing to learn new skills and welcome change; self motivated and able to take responsibility for decisions; good insight and ability to respond well to constructive criticism; team player; logical and pragmatic approach to problem solving; proven ability to work under significant pressure with competing priorities; personal credibility and ability to quickly gain the confidence of others; honesty, openness and integrity; able to cope with unpredictable and intense situations; patient and customer centred approach Other Requirements: Ability to travel to all sites within the MFT Trust, other reference sites and off site training venues which might be overseas; provide support to end users through regular meetings and by participating in a 24/7 and/or on call rota during go live or system upgrades as may be necessary Qualifications: Qualification in project management postgraduate or master's qualification in relevant area or equivalent experience within a clinical systems implementation role; clinical qualification Experience & Knowledge: Knowledge of Lean & Six Sigma analysis techniques; knowledge of Data Protection Act, GDPR & information governance; knowledge of healthcare IT systems; knowledge of managing complex, strategic projects or areas of complex working practices Training & Experience: Epicor or other clinical system accreditation or equivalent experience; experience with business and technical requirements analysis, documentation and methodology development . click apply for full job details
Job Title: Project Manager Location: Remote, UK Reports to: Deputy Head of Project Management Work schedule: Mon - Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity The Project Manager at VitalHub UK, you will play a crucial role in overseeing multiple projects within our healthcare IT solutions portfolio. You will ensure the successful delivery of projects to our clients in the NHS, Middle East, and Australian markets. This role requires a dynamic individual who can manage complex projects, align diverse teams, and maintain high standards of quality and efficiency. This role will sit in the Professional Services Team, reporting to a Deputy Head of Project Management. Your Responsibilities Coordinate and work collaboratively with internal resources and third parties/vendors for the flawless execution of projects. Lead and deliver multiple projects, ensuring they are delivered on-time, within scope and within budget (whilst carefully monitoring and tracking revenue recognition for professional services). Develop detailed project plans, set milestones, and allocate resources effectively. Act as the primary point of contact for clients, understanding their needs, providing regular updates, and managing expectations. Support the Senior Project Manager to ensure effective preparation and presentation of project financial data within the NetSuite program and Ruddr platform. Making sure planned hours and actual hours are adhered to during the project phase. Collaborate with cross-functional teams, including implementation and integration specialists, business analysts, developers and support staff, to ensure project goals are met Developing project scope, objectives and deliverables, involving all relevant stakeholders, and ensuring technical feasibility. Ensure resource availability and allocation. Develop and maintain comprehensive project documentation, including project plans, resource allocation, meeting minutes and change requests. Use appropriate verification techniques to manage changes in project scope, schedule, and costs. Measure project performance using appropriate systems, tools, and techniques. Report and elevate to management as needed. Manage the relationship with the client and all stakeholders. Identify, assess, and mitigate project risks, ensuring potential issues are addressed proactively. Perform risk management to minimise project risks - proactively identify, assess, and mitigate project risks - identifying project risks, potential delays and dependencies and initiating corrective action as appropriate (adjusting project plans accordingly). Resolve project-related issues quickly and effectively to minimise project delays and budget overruns. Maintain and monitor risk logs and ensure that mitigation plans are put in place for high-priority risks. Prepare and present regular project reports, including project status reports, progress updates, risk assessments and performance metrics to key stakeholders (internal/external). Implement lessons learned from completed projects to improve future project delivery processes and methodologies. Essential Experience Proven working experience as a Project Manager in the Information Technology sector. Experience of managing and leading multiple projects at one time. Thorough understanding of project management techniques and methods. Excellent client-facing and internal communication and interpersonal skills. Excellent written and verbal communication skills. Solid organisational skills including attention to detail and multi-tasking skills. Strong working knowledge of Microsoft Office, Microsoft Project. Problem-solving and decision-making abilities. Detail-oriented with a commitment to delivering high-quality work. Ability to work under pressure and manage multiple priorities. Proactive, adaptable, and able to thrive in a fast-paced environment. Nice to Haves PMP / Agile / PRINCE II certification is a plus. Experience of using Ruddr. Experience in Healthcare Technology. Understanding of healthcare systems and regulatory requirements in the UK, Middle East, and Australia. Proficiency in project management software and tools. What do we offer Remote & flexible working 25 days holiday plus Bank Holidays Support to grow through professional learning & development courses! Employee Assistance Programme Inclusive approach to Diversity, Equity & Inclusion Events - networking and social PDP - progression & internal career opportunities Death in Service Regular training workshops Our Interview Process Initial screening call with the Talent Team Virtual Interview with the Head of Project Management & Deputy Head of Project Management Virtual Interview with Hiring Managers - presentation required Virtual Interview with the Director of Professional Services & Head of HR As an equal opportunities' employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
11/06/2026
Full time
Job Title: Project Manager Location: Remote, UK Reports to: Deputy Head of Project Management Work schedule: Mon - Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity The Project Manager at VitalHub UK, you will play a crucial role in overseeing multiple projects within our healthcare IT solutions portfolio. You will ensure the successful delivery of projects to our clients in the NHS, Middle East, and Australian markets. This role requires a dynamic individual who can manage complex projects, align diverse teams, and maintain high standards of quality and efficiency. This role will sit in the Professional Services Team, reporting to a Deputy Head of Project Management. Your Responsibilities Coordinate and work collaboratively with internal resources and third parties/vendors for the flawless execution of projects. Lead and deliver multiple projects, ensuring they are delivered on-time, within scope and within budget (whilst carefully monitoring and tracking revenue recognition for professional services). Develop detailed project plans, set milestones, and allocate resources effectively. Act as the primary point of contact for clients, understanding their needs, providing regular updates, and managing expectations. Support the Senior Project Manager to ensure effective preparation and presentation of project financial data within the NetSuite program and Ruddr platform. Making sure planned hours and actual hours are adhered to during the project phase. Collaborate with cross-functional teams, including implementation and integration specialists, business analysts, developers and support staff, to ensure project goals are met Developing project scope, objectives and deliverables, involving all relevant stakeholders, and ensuring technical feasibility. Ensure resource availability and allocation. Develop and maintain comprehensive project documentation, including project plans, resource allocation, meeting minutes and change requests. Use appropriate verification techniques to manage changes in project scope, schedule, and costs. Measure project performance using appropriate systems, tools, and techniques. Report and elevate to management as needed. Manage the relationship with the client and all stakeholders. Identify, assess, and mitigate project risks, ensuring potential issues are addressed proactively. Perform risk management to minimise project risks - proactively identify, assess, and mitigate project risks - identifying project risks, potential delays and dependencies and initiating corrective action as appropriate (adjusting project plans accordingly). Resolve project-related issues quickly and effectively to minimise project delays and budget overruns. Maintain and monitor risk logs and ensure that mitigation plans are put in place for high-priority risks. Prepare and present regular project reports, including project status reports, progress updates, risk assessments and performance metrics to key stakeholders (internal/external). Implement lessons learned from completed projects to improve future project delivery processes and methodologies. Essential Experience Proven working experience as a Project Manager in the Information Technology sector. Experience of managing and leading multiple projects at one time. Thorough understanding of project management techniques and methods. Excellent client-facing and internal communication and interpersonal skills. Excellent written and verbal communication skills. Solid organisational skills including attention to detail and multi-tasking skills. Strong working knowledge of Microsoft Office, Microsoft Project. Problem-solving and decision-making abilities. Detail-oriented with a commitment to delivering high-quality work. Ability to work under pressure and manage multiple priorities. Proactive, adaptable, and able to thrive in a fast-paced environment. Nice to Haves PMP / Agile / PRINCE II certification is a plus. Experience of using Ruddr. Experience in Healthcare Technology. Understanding of healthcare systems and regulatory requirements in the UK, Middle East, and Australia. Proficiency in project management software and tools. What do we offer Remote & flexible working 25 days holiday plus Bank Holidays Support to grow through professional learning & development courses! Employee Assistance Programme Inclusive approach to Diversity, Equity & Inclusion Events - networking and social PDP - progression & internal career opportunities Death in Service Regular training workshops Our Interview Process Initial screening call with the Talent Team Virtual Interview with the Head of Project Management & Deputy Head of Project Management Virtual Interview with Hiring Managers - presentation required Virtual Interview with the Director of Professional Services & Head of HR As an equal opportunities' employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.
Lead Planner (SC Clearance) - Derby Hybrid role (3 days onsite in Derby, 3 days remote). Salary (DOE) + training, development, pension, life insurance. Lead and maintain the Integrated Master Schedule across multiple workstreams. Set and uphold planning governance, standards and reporting frameworks. Integrate risk, dependencies and change into programme level schedules. Conduct scenario modelling and schedule assurance reviews. Provide executive level reporting and delivery confidence to senior stakeholders. Strong defence project planning background within complex, regulated environments. Proven experience leading Integrated Master Schedules at programme level. Comfortable challenging assumptions and influencing senior stakeholders. Strong commercial Primavera P6 experience. Experience mentoring or guiding junior planners. Must be eligible for UK security clearance (British National). Start date: As soon as possible Location: Nottingham, England, United Kingdom CGI - Defence & Intelligence Specialist - Secure Innovation & Advisory Team Role focused on leading technical solutions for highly secure government projects. Open only to UK Nationals eligible for High Level Clearance (HLC). Hybrid flexibility available, but onsite attendance required for secure access. Start date: As soon as possible Location: Various sites - Gloucester, Manchester, Liverpool, or client site in question. Manufacturing Business Analyst - Pharmaceutical Client Responsible for producing financial reports, Power BI dashboards, SSRS reports and processing data sets. 6 month assignment based in Southampton, with remote work possibility and occasional office presence. Start date: As soon as possible Location: University of Southampton Science Park, England, United Kingdom Deputy Director for Digital, Data and Building Technology - Education Estate Senior leadership role overseeing digital platforms, strategy, and transformation across Education Estates. Responsibilities include: Transforming the Digital Operating Environment. Developing and rolling out digital and technology standards. Supporting the £325m digital connectivity programme. Managing performance and service delivery with DDT operational teams. Location: Various (not specified) Clinical Safety Officer - Digital Screening Programme (LA International) Clinically registered professional with CPD in clinical safety. Hands on digital delivery experience in NHS or equivalent. Experience with DCB0129 and DCB0160 standards. Stakeholder management across clinical, technical, and senior leadership groups. Documentation and risk assessment in programme tooling (e.g., Aspyre). Ability to influence decisions and build safety centric culture. Duration: 12 months (initial contract) Location: SW1A 2AH, City of Westminster, England, United Kingdom Remote type: Remote Start date: As soon as possible Head of SOC / Incident Response - LA International Senior leadership within public sector and Defence cybersecurity. Coordinating and integrating public sector/defence digital services. Leverage AI for public benefit and strengthen digital infrastructure. Manage incident response with knowledge of NIST, ISO 27001, etc. Recruit, mentor, and influence SOC teams. Duration: 6 months Location: Fully remote (with occasional onsite meetings 1-2x per month) Start date: As soon as possible SOC Solutions & Cyber Advisory Lead (CGI) Lead SOC services with intelligence driven solutions. Design, sell, and deliver scalable SOC services aligned to client maturity. Influence service architecture and ensure robust, scalable implementations. Drive continuous improvement and strategic vision for intelligence led operations. Location: Reading, England, United Kingdom Start date: As soon as possible Software Developer - CGI Secure Innovation & Advisory Area Develop software solutions for secure, mission critical environments. Work within hybrid teams across Manchester or Gloucester offices. Collaborate closely with product, design, and delivery functions. Location: Gloucester, England, United Kingdom Start date: As soon as possible Additional Open Positions Various roles are available across different locations (Gloucester, Manchester, Sheffield, London, Nottingham, Coventry). Applicants can select preferred locations during application. General Employer Information (CGI) CGI offers competitive salary, excellent pension, private healthcare, and a share scheme. Equal opportunities employer. All applicants encouraged to apply regardless of background or identity. Applications are evaluated based on qualifications and experience. Frequent updates and updates to requirements may apply to each role. Please note: The job you were originally searching for has been deleted or has expired.
11/06/2026
Full time
Lead Planner (SC Clearance) - Derby Hybrid role (3 days onsite in Derby, 3 days remote). Salary (DOE) + training, development, pension, life insurance. Lead and maintain the Integrated Master Schedule across multiple workstreams. Set and uphold planning governance, standards and reporting frameworks. Integrate risk, dependencies and change into programme level schedules. Conduct scenario modelling and schedule assurance reviews. Provide executive level reporting and delivery confidence to senior stakeholders. Strong defence project planning background within complex, regulated environments. Proven experience leading Integrated Master Schedules at programme level. Comfortable challenging assumptions and influencing senior stakeholders. Strong commercial Primavera P6 experience. Experience mentoring or guiding junior planners. Must be eligible for UK security clearance (British National). Start date: As soon as possible Location: Nottingham, England, United Kingdom CGI - Defence & Intelligence Specialist - Secure Innovation & Advisory Team Role focused on leading technical solutions for highly secure government projects. Open only to UK Nationals eligible for High Level Clearance (HLC). Hybrid flexibility available, but onsite attendance required for secure access. Start date: As soon as possible Location: Various sites - Gloucester, Manchester, Liverpool, or client site in question. Manufacturing Business Analyst - Pharmaceutical Client Responsible for producing financial reports, Power BI dashboards, SSRS reports and processing data sets. 6 month assignment based in Southampton, with remote work possibility and occasional office presence. Start date: As soon as possible Location: University of Southampton Science Park, England, United Kingdom Deputy Director for Digital, Data and Building Technology - Education Estate Senior leadership role overseeing digital platforms, strategy, and transformation across Education Estates. Responsibilities include: Transforming the Digital Operating Environment. Developing and rolling out digital and technology standards. Supporting the £325m digital connectivity programme. Managing performance and service delivery with DDT operational teams. Location: Various (not specified) Clinical Safety Officer - Digital Screening Programme (LA International) Clinically registered professional with CPD in clinical safety. Hands on digital delivery experience in NHS or equivalent. Experience with DCB0129 and DCB0160 standards. Stakeholder management across clinical, technical, and senior leadership groups. Documentation and risk assessment in programme tooling (e.g., Aspyre). Ability to influence decisions and build safety centric culture. Duration: 12 months (initial contract) Location: SW1A 2AH, City of Westminster, England, United Kingdom Remote type: Remote Start date: As soon as possible Head of SOC / Incident Response - LA International Senior leadership within public sector and Defence cybersecurity. Coordinating and integrating public sector/defence digital services. Leverage AI for public benefit and strengthen digital infrastructure. Manage incident response with knowledge of NIST, ISO 27001, etc. Recruit, mentor, and influence SOC teams. Duration: 6 months Location: Fully remote (with occasional onsite meetings 1-2x per month) Start date: As soon as possible SOC Solutions & Cyber Advisory Lead (CGI) Lead SOC services with intelligence driven solutions. Design, sell, and deliver scalable SOC services aligned to client maturity. Influence service architecture and ensure robust, scalable implementations. Drive continuous improvement and strategic vision for intelligence led operations. Location: Reading, England, United Kingdom Start date: As soon as possible Software Developer - CGI Secure Innovation & Advisory Area Develop software solutions for secure, mission critical environments. Work within hybrid teams across Manchester or Gloucester offices. Collaborate closely with product, design, and delivery functions. Location: Gloucester, England, United Kingdom Start date: As soon as possible Additional Open Positions Various roles are available across different locations (Gloucester, Manchester, Sheffield, London, Nottingham, Coventry). Applicants can select preferred locations during application. General Employer Information (CGI) CGI offers competitive salary, excellent pension, private healthcare, and a share scheme. Equal opportunities employer. All applicants encouraged to apply regardless of background or identity. Applications are evaluated based on qualifications and experience. Frequent updates and updates to requirements may apply to each role. Please note: The job you were originally searching for has been deleted or has expired.
About the Opportunity This role sits within the discovery phase of the Integrated Care Record, a strategic initiative exploring how best to co design and deliver a shared digital care record that enables seamless access to patient and citizen information across health and social care settings. We are seeking an exceptional Senior Business Analyst to drive high quality analysis, leadership, and innovation throughout this critical phase. Key Responsibilities Apply effective processes and delivery methods; measure and evaluate outcomes. Guide teams in prioritising work, managing scope, and following MVP principles. Lead process, system, and data modelling; recommend business and policy changes. Coach and mentor Business Analysts, share best practices, and support capability development. Research and champion emerging tools and techniques to improve efficiency. Planning & Design Advise on approaches to analysing complex business problems and opportunities. Interpret research and analysis to support tactical and strategic recommendations. Conduct options analyses, feasibility assessments, and quantify business benefits. Ensure solutions align with organisational goals, user needs, and expected outcomes. Define and manage the full requirements lifecycle, ensuring prioritisation and traceability. Plan and adapt complex analysis work as insights evolve. Improvement & Monitoring Identify and implement opportunities for business performance improvement. Lead process change initiatives and assess feasibility of proposed improvements. Apply analytical and evaluation methods to design and test business processes. Conduct ongoing research and mapping of systems and processes. Work with digital teams on system design, interfaces, and functional requirements. Apply testing techniques, review prototypes, and develop acceptance criteria. Essential Experience Experience within the NHS or broader health sector. Understanding of health service terminology and information standards. Experience in NHS digital patient record projects. Proven application of advanced analytical techniques to highly complex information. Experience engaging stakeholders in operational environments (e.g., hospitals). Strong facilitation and consulting experience, including stakeholder workshops. Expertise in process analysis and change across financial, cultural, technological, organisational and environmental domains. Experience managing business process testing, test scenarios, and outcome reporting. Extensive experience working on digital products/services with multi disciplinary teams. Ability to produce detailed designs and documentation using appropriate standards and tools (including prototyping where relevant). Experience selecting tools and methods to establish and communicate user experience requirements. Confidence in challenging teams and stakeholders constructively. Agile practitioner with experience working in multi disciplinary teams. Rates depend on experience and client requirements
09/06/2026
Full time
About the Opportunity This role sits within the discovery phase of the Integrated Care Record, a strategic initiative exploring how best to co design and deliver a shared digital care record that enables seamless access to patient and citizen information across health and social care settings. We are seeking an exceptional Senior Business Analyst to drive high quality analysis, leadership, and innovation throughout this critical phase. Key Responsibilities Apply effective processes and delivery methods; measure and evaluate outcomes. Guide teams in prioritising work, managing scope, and following MVP principles. Lead process, system, and data modelling; recommend business and policy changes. Coach and mentor Business Analysts, share best practices, and support capability development. Research and champion emerging tools and techniques to improve efficiency. Planning & Design Advise on approaches to analysing complex business problems and opportunities. Interpret research and analysis to support tactical and strategic recommendations. Conduct options analyses, feasibility assessments, and quantify business benefits. Ensure solutions align with organisational goals, user needs, and expected outcomes. Define and manage the full requirements lifecycle, ensuring prioritisation and traceability. Plan and adapt complex analysis work as insights evolve. Improvement & Monitoring Identify and implement opportunities for business performance improvement. Lead process change initiatives and assess feasibility of proposed improvements. Apply analytical and evaluation methods to design and test business processes. Conduct ongoing research and mapping of systems and processes. Work with digital teams on system design, interfaces, and functional requirements. Apply testing techniques, review prototypes, and develop acceptance criteria. Essential Experience Experience within the NHS or broader health sector. Understanding of health service terminology and information standards. Experience in NHS digital patient record projects. Proven application of advanced analytical techniques to highly complex information. Experience engaging stakeholders in operational environments (e.g., hospitals). Strong facilitation and consulting experience, including stakeholder workshops. Expertise in process analysis and change across financial, cultural, technological, organisational and environmental domains. Experience managing business process testing, test scenarios, and outcome reporting. Extensive experience working on digital products/services with multi disciplinary teams. Ability to produce detailed designs and documentation using appropriate standards and tools (including prototyping where relevant). Experience selecting tools and methods to establish and communicate user experience requirements. Confidence in challenging teams and stakeholders constructively. Agile practitioner with experience working in multi disciplinary teams. Rates depend on experience and client requirements
Job Title: Data Analyst Salary: up to £52,809 + Benefits + London weighting (£60,979) Location: 1 day a week onsite in Canary Wharf Contract Type: 12 months FTC + extension or switch into permanent Start Date: ASAP Working hours: Monday - Friday - 9am - 5pm Overview - Data Analyst A large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices. The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering. Key Responsibilities - Data Analyst: Act as lead BI partner for designated teams, developing strong relationships and understanding business needs Deliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS Office Manage and maintain internal databases, ensuring data quality and accessibility Provide expert advice on data analysis, reporting and statistical methods Support statutory data returns, FOI responses and external reporting obligations Drive improvements in data collection, management and business intelligence processes Contribute to internal publications, performance reports and organisational KPIs Essential Skills - Data Analyst: Strong expertise with Excel Power BI SQL MS Office - Outlook, Word, PowerPoint Has confidence when communicating with senior stakeholders Excellent written and verbal communication skills Desirable Skills - Data Analyst: Any relevant qualifications Degree relevant to data analysis NHS If you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst
09/06/2026
Full time
Job Title: Data Analyst Salary: up to £52,809 + Benefits + London weighting (£60,979) Location: 1 day a week onsite in Canary Wharf Contract Type: 12 months FTC + extension or switch into permanent Start Date: ASAP Working hours: Monday - Friday - 9am - 5pm Overview - Data Analyst A large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices. The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering. Key Responsibilities - Data Analyst: Act as lead BI partner for designated teams, developing strong relationships and understanding business needs Deliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS Office Manage and maintain internal databases, ensuring data quality and accessibility Provide expert advice on data analysis, reporting and statistical methods Support statutory data returns, FOI responses and external reporting obligations Drive improvements in data collection, management and business intelligence processes Contribute to internal publications, performance reports and organisational KPIs Essential Skills - Data Analyst: Strong expertise with Excel Power BI SQL MS Office - Outlook, Word, PowerPoint Has confidence when communicating with senior stakeholders Excellent written and verbal communication skills Desirable Skills - Data Analyst: Any relevant qualifications Degree relevant to data analysis NHS If you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst
Job Title: Data Analyst Salary: up to £52,809 + Benefits + London weighting (£60,979) Location: 1 day a week onsite in Canary Wharf Contract Type: 12 months FTC + extension or switch into permanent Start Date: ASAP Working hours: Monday - Friday - 9am - 5pm Overview - Data Analyst A large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices. The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering. Key Responsibilities - Data Analyst: Act as lead BI partner for designated teams, developing strong relationships and understanding business needs Deliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS Office Manage and maintain internal databases, ensuring data quality and accessibility Provide expert advice on data analysis, reporting and statistical methods Support statutory data returns, FOI responses and external reporting obligations Drive improvements in data collection, management and business intelligence processes Contribute to internal publications, performance reports and organisational KPIs Essential Skills - Data Analyst: Strong expertise with Excel Power BI SQL MS Office - Outlook, Word, PowerPoint Has confidence when communicating with senior stakeholders Excellent written and verbal communication skills Desirable Skills - Data Analyst: Any relevant qualifications Degree relevant to data analysis NHS If you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst
09/06/2026
Full time
Job Title: Data Analyst Salary: up to £52,809 + Benefits + London weighting (£60,979) Location: 1 day a week onsite in Canary Wharf Contract Type: 12 months FTC + extension or switch into permanent Start Date: ASAP Working hours: Monday - Friday - 9am - 5pm Overview - Data Analyst A large public sector client in the delivery of advanced business intelligence and data-driven insights is looking to add a Data Analyst to their already strong BI function. The role of Data and Business Analyst will work across teams to deliver actionable performance data, develop reporting tools and drive continuous improvement in data management practices. The Data Analyst position will have large amounts of stakeholder engagement across all levels of the business whilst also working with other technical teams such as; BI Solutions, Data Engineering, Data Science & Platform Engineering. Key Responsibilities - Data Analyst: Act as lead BI partner for designated teams, developing strong relationships and understanding business needs Deliver high-quality reports, dashboards and actionable insights using tools such as Power BI, SQL and MS Office Manage and maintain internal databases, ensuring data quality and accessibility Provide expert advice on data analysis, reporting and statistical methods Support statutory data returns, FOI responses and external reporting obligations Drive improvements in data collection, management and business intelligence processes Contribute to internal publications, performance reports and organisational KPIs Essential Skills - Data Analyst: Strong expertise with Excel Power BI SQL MS Office - Outlook, Word, PowerPoint Has confidence when communicating with senior stakeholders Excellent written and verbal communication skills Desirable Skills - Data Analyst: Any relevant qualifications Degree relevant to data analysis NHS If you are interested in this great opportunity of Data Analyst that will allow you to enhance your skillset whilst working within a growing company, then please apply in the immediate instance and you will be contacted to discuss the role. Data Analyst, Business Analyst
Purpose of the post:
The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels.
MAIN ACTIVITIES AND RESPONSIBILITIES:
1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose.
2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department.
3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets.
4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures.
5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process.
6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests.
7. To identify and implement agreed service improvements.
8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to.
9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs .
10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity.
11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities.
12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces.
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13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to.
14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management
15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought
16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation.
17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance.
18. To manage, log, track, and resolve service issues relating to scope of the role.
19. To update the ICT Services Risk Register with all risks relating to scope of the role.
20. To produce reports, dashboards and management information relating to the performance of key business databases..
21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered.
22. To deputise for the ICT Business Application Support Team Leader as and when required.
23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role.
24. To understand and be committed to Equal Opportunities.
Communication and working relationships
1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics.
2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies.
3. Liaison with teaching, support staff, students, Trade Unions and other groups.
4. Represent the University externally.
SELECTION CRITERIA:
A. Educated to degree level or equivalent.
B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred.
C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred.
D. Knowledge and experience of using formal database management frameworks, methodologies and techniques.
E. Experience of database management, support, administration, maintenance and ongoing improvement.
F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
09/09/2016
Purpose of the post:
The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels.
MAIN ACTIVITIES AND RESPONSIBILITIES:
1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose.
2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department.
3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets.
4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures.
5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process.
6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests.
7. To identify and implement agreed service improvements.
8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to.
9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs .
10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity.
11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities.
12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces.
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13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to.
14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management
15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought
16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation.
17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance.
18. To manage, log, track, and resolve service issues relating to scope of the role.
19. To update the ICT Services Risk Register with all risks relating to scope of the role.
20. To produce reports, dashboards and management information relating to the performance of key business databases..
21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered.
22. To deputise for the ICT Business Application Support Team Leader as and when required.
23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role.
24. To understand and be committed to Equal Opportunities.
Communication and working relationships
1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics.
2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies.
3. Liaison with teaching, support staff, students, Trade Unions and other groups.
4. Represent the University externally.
SELECTION CRITERIA:
A. Educated to degree level or equivalent.
B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred.
C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred.
D. Knowledge and experience of using formal database management frameworks, methodologies and techniques.
E. Experience of database management, support, administration, maintenance and ongoing improvement.
F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
Purpose of the post:
The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels.
MAIN ACTIVITIES AND RESPONSIBILITIES:
1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose.
2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department.
3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets.
4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures.
5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process.
6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests.
7. To identify and implement agreed service improvements.
8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to.
9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs .
10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity.
11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities.
12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces.
Page 2 of 3 V1.1
13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to.
14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management
15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought
16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation.
17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance.
18. To manage, log, track, and resolve service issues relating to scope of the role.
19. To update the ICT Services Risk Register with all risks relating to scope of the role.
20. To produce reports, dashboards and management information relating to the performance of key business databases..
21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered.
22. To deputise for the ICT Business Application Support Team Leader as and when required.
23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role.
24. To understand and be committed to Equal Opportunities.
Communication and working relationships
1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics.
2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies.
3. Liaison with teaching, support staff, students, Trade Unions and other groups.
4. Represent the University externally.
SELECTION CRITERIA:
A. Educated to degree level or equivalent.
B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred.
C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred.
D. Knowledge and experience of using formal database management frameworks, methodologies and techniques.
E. Experience of database management, support, administration, maintenance and ongoing improvement.
F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time
09/09/2016
Purpose of the post:
The ICT Database Support Analyst is responsible for the support, administration, maintenance and ongoing improvement of key databases and related services, ensuring that these services are efficient, effective, and meet defined and agreed service levels.
MAIN ACTIVITIES AND RESPONSIBILITIES:
1. To undertake all necessary tasks required to support, maintain, administer and improve key business databases, including the provision of patches, upgrades and configuration changes required to ensure their integrity is maintained and that they are highly secure, available and fit for purpose.
2. To ensure that system/server back-ups and other underpinning infrastructure services are being effectively provided, working in collaboration with colleagues across the ICT Services Department.
3. To ensure that assigned incidents, service requests and problems assigned are resolved and completed in accordance with agreed service level targets.
4. To support, as required in the event of a major incident, the restoration of key business databases in accordance with agreed procedures.
5. To ensure that all ICT changes related to scope of the role are logged, approved and implemented in accordance with the ICT Change Management Policy and Process.
6. To provide informal training as required, including to ICT Services colleagues, in order to ensure they have knowledge and skills to deal with less complex user incidents and service requests.
7. To identify and implement agreed service improvements.
8. To ensure that standards and procedures for the effective support/maintenance of key business databases are developed, maintained and adhered to.
9. To provide appropriate documentation for key business databases, including details of the underlying infrastructure and configuration settings to ensure that these can be effectively supported, knowledge documents, and support plans/guides/FAQs .
10. To provide a point of escalation for the ICT Service Desk for any incidents and service requests relating to key business databases, which cannot be handled by the ICT Service Desk; either for reasons of complexity, skills/understanding or for periods when the ICT Service Desk does not have the capacity.
11. To proactively monitor key business databases, ensuring that they meet agreed availability, performance, capacity and response targets in accordance with varying business demand profile. This will include database analysis and tuning activities.
12. To provide application development and support staff with guidance and advice regarding the techniques to be used to ensure that availability and performance are met in relation to database components and/or interfaces.
Page 2 of 3 V1.1
13. To liaise with suppliers, contractors and consultants as required in order to deliver services, ensuring their remit is clear and delivered to.
14. To liaise with the wider university through various forums, presenting papers and ideas and building relationships with key stakeholders & senior management
15. To ensure the costs of application support are minimised and new ways of reducing costs are constantly sought
16. To provide support for the development of new/changed ICT services and/or projects involving key business databases, and the transition of these into service operation.
17. To work with colleagues in ensuring timely & accurate statutory reporting and analysis of data from key corporate systems such as Student/Staff records and Finance.
18. To manage, log, track, and resolve service issues relating to scope of the role.
19. To update the ICT Services Risk Register with all risks relating to scope of the role.
20. To produce reports, dashboards and management information relating to the performance of key business databases..
21. To build strong effective relationships with stakeholders ensuring that their needs and expectations are understood and managed, ensuring effectiveness and organisational confidence in the service delivered.
22. To deputise for the ICT Business Application Support Team Leader as and when required.
23. To perform other duties that may reasonably be required from time to time commensurate with the grade of this role.
24. To understand and be committed to Equal Opportunities.
Communication and working relationships
1. Effective communications with the University Executive, Deans, Directors, Business Managers, Heads of Departments, and Academics.
2. Strong and proactive links with colleagues in Local Authorities, Universities, Police, NHS, Voluntary/Independent Sector, Statutory and other bodies.
3. Liaison with teaching, support staff, students, Trade Unions and other groups.
4. Represent the University externally.
SELECTION CRITERIA:
A. Educated to degree level or equivalent.
B. Knowledge of ITIL V2/V3 basics, ITIL V3 Foundation Certificate preferred.
C. Recognised qualification in Database Administration for an Enterprise Database Management System preferred.
D. Knowledge and experience of using formal database management frameworks, methodologies and techniques.
E. Experience of database management, support, administration, maintenance and ongoing improvement.
F. Has highly specialised knowledge and experience of at least one Enterprise Database Management System (e.g. Oracle and/or MS-SQL) including backup/restore, availability management, performance tuning, query optimisation and capacity planning.
Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.
Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Posting Time