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3rd Line Engineer / Team Leader Must have an Active DV Clearance. Role Overview This position requires a technically capable individual with strong troubleshooting capability, team leadership skills and experience supporting enterprise infrastructure technologies within secure environments. Flexibility to support shift work may be required. Legacy infrastructure training will be provided. Key Responsibilities Provide 3rd line support across secure technical environments. Support a high profile user community through the incident logging application. Handle and resolve technical escalations from support teams. Provide leadership and support to other engineers within the team. Coach and mentor team members on technical issues and operational processes. Support implementation activities and operational changes where required. Technical Skills and Experience VMware and virtual infrastructure technologies. Microsoft technologies including Windows Server 2019/2022. Experience with MCM, SCOM and Exchange. Strong knowledge of Active Directory, DNS, GPO and User Account Management. Experience supporting DFS and Windows log analysis. Exposure to network technologies such as Juniper and monitoring tools. Knowledge of legacy technologies including Windows 7/10 and Server 2008/2012. Additional Skills Strong problem solving and analytical capability. Customer focused communication and service skills. Ability to work independently under pressure. Flexible and adaptable approach to work. Strong team leadership and interpersonal skills. EEO Statement We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud first and mobile world. Leveraging a purpose built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit Job Description Technical Support Associates interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, and cybersecurity. An outstanding candidate will have previously been the "go to" network engineer, system administrator, or security engineer in a previous role. The outstanding candidate will also understand the challenges that administrators face when trying to secure their users and devices in today's borderless network landscape and have a track record of solving them. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging, and exciting environment, and are driven to provide customer satisfaction, we want to hear from you. We'll provide the opportunity for you to work with some of the largest and most complex networks on the planet, providing a service that helps protect organizations and users from threats. Responsibilities Solve complex technical support inquiries via telephone, live chat, and ticket interactions with a positive and professional demeanor; Document interactions comprehensively for auditing and record keeping purposes; Spin up lab environments consisting of firewalls, switches, routers, and endpoints to reproduce customer environments for advanced troubleshooting purposes; Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements; Participate in testing pre release solutions and validating performance against test plans documenting results; Create and submit knowledgebase entries to help improve customer self service capabilities; Create and maintain internal knowledge systems to assist other internal team members; Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features; Skills / Qualifications Bachelor's degree in technical field (Computer Science, Computer Engineering, Information Technology) 1-3 years of previous technical support experience Possess a strong work ethic and team player mentality Excellent communication skills both verbal and written Experience designing and supporting multilayer IP networks; routing and switching Experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS Experience managing Windows Server or Red Hat Linux server environments; Proficient with Linux Experience managing large (>1k seat) Windows and Mac workstation deployments Experience managing DNS; Microsoft or Bind Experience with virtualization, specifically VDI implementations Experience with acquiring and analyzing packet captures Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices Highly developed sense of integrity and commitment to customer satisfaction Strong detail orientation and listening skills Strong decision making and analytical abilities Benefits Optimistic, supportive, and FUN work environment Healthcare Plan, Pensions Highly competitive salary The duties and responsibilities described above are essential functions of the job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. This position is not eligible for sponsorship of work visas

Requirements Do you love solving complex technical problems and interacting with people? Currently pursuing an undergraduate degree in a Computer Sciences or related field Self-driven and capable of learning new technologies/systems/features with some guidance Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 & 7 Experience using Linux Experience in command line and tools, including curl, dig, traceroute, openssl and git Experience writing scripts in Bash, Python, JavaScript, or other scripting languages Awareness of what DNS, SSL/TLS and HTTP is and how these function Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS Must be able to work 40 hours a week Must be able to commit to a 12 week program (Desirable) Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels (Desirable) You are familiar with Cloudflare and have a site actively using our platform (Desirable) You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese What the job involves The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle a variety of technical challenges You'll gain hands on experience with our products, learn the inner workings of Cloudflare's offerings, and deepen your understanding of internet technologies This role also provides opportunities to develop valuable technical and professional skills, as well as job shadowing experiences to explore different roles within the company Join us to enhance your skill set while making a real impact! Collaborate with senior engineers to analyze and troubleshoot customer issues Track support requests using our ticketing system Participate in team meetings to discuss and share feedback Help create and update technical documentation and run books Provide feedback on our product and potential improvements based on customer interactions Support the team in testing new releases and reporting bugs Perform other duties/projects as assigned

About Us Smart Payment Technologies delivers innovative, secure, and tailored payment solutions to businesses across the UK. By leveraging the latest advancements in payment and security technologies, we help organisations adapt and thrive in a fast-changing digital landscape. Our IT team supports a hybrid Microsoft-based infrastructure across multiple UK offices, ensuring the reliability, security, and performance of business-critical payment platforms. About the Role We're seeking a proactive Junior IT Support Engineer to act as the first point of contact for IT support across the business. You'll handle helpdesk queries, support users across UK offices, and assist with system maintenance, while developing towards 2nd Line responsibilities. Key Responsibilities Manage and resolve IT support tickets (desktop & remote support) Administer users in Active Directory and Microsoft 365 Build and deploy laptops/desktops Assist with patching, updates, and security tasks Support VPN access and endpoint security alerts Maintain IT asset records and documentation Assist with IT projects and compliance activities Skills & Experience Essential: Windows 10/11 troubleshooting Active Directory / Microsoft 365 admin Basic networking (DNS, DHCP, VPN) Experience with ticketing systems Strong problem-solving skills Desirable: 1st Line support experience Intune, PDQ Deploy or similar tools Basic PowerShell Awareness of security/compliance standards Understanding of regulated environments (PCI DSS, Cyber Essentials, ISO 27001). Additional Info Based in Coalville with occasional UK travel Some out-of-hours work required DBS and credit check required (completed by the company) Must hold a valid passport

Requirements Proven track record and hands on experience in supporting infrastructures across a range of technologies, including many of the following: Cisco (LAN/WAN/WLAN/Telephony) Fortinet (WAN / SDWAN) Checkpoint & Palo Alto firewalls Bluecoat and Zscaler proxy services Infoblox (DHCP & DNS) Citrix NetScaler Good understanding of IP services and routing protocols, inclusive of: OSPF BGP EIGRP Experience of: Centralised management platforms such as: Catalyst Center, FortiManager, Panorama Scripting with PowerShell, Terraform, Ansible or similar/equivalent ITSM platform(s) for support ticket handling Ability to communicate well and to capture all pertinent details when required Ability to explain procedures and technical details to both technical and non-technical audiences in a concise and clear manner Excellent interpersonal, written and verbal communication skills Passion for achieving or exceeding expectations Ability to work well in a pressurized environment Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey Motivated to stay up to date with latest relevant IT technology, trends and best practices Appetite and ability to learn quickly Relevant IT technical accreditations, such as: Cisco CCNA (or above), Fortinet FCA (or above), Check Point CCSA (or above) Currently hold, or willing to complete BS7858 clearance check Valid UK Driving Licence, as ability to travel is essential What the job involves This role is a great opportunity for an IT Technical Support Engineer to join an established and expanding team within a technologically diverse environment. Based primarily in Glasgow, Scotland, you will contribute to the operational support of one of NTT Data's key client's infrastructure through installation, configuration, problem identification, troubleshooting and issue resolution The role encompasses multiple technology domains with a primary focus on networking and security in a hybrid cloud environment Timely and accurate service delivery in response to queries, incidents, events, issues, and requests for change Infrastructure monitoring and proactive issue identification and resolution Resolution and recovery of incidents in line with the relevant processes and service level agreements Configuration activities in compliance with technical specifications and security/compliance policies On call provision through rota service to maintain 24x7 business operations Reactive and proactive maintenance of environments, updating patches and versions Audit support and capacity planning Security vulnerability analysis and associated risk mitigation General support of project activities and execution of project tasks associated with infrastructure changes, modernisation and expansion Contribute to technical documentation encompassing design, build standards and methods/procedures Environment automation to optimise deployment and configuration activities

Location: Caerphilly with travel to other Centerprise and customer sites Business Unit: Services, Workplace Services Reporting Line: Workplace Operations Team Leader Package: Basic salary plus non-sales incentive Clearance: SC clearance required, or the ability to obtain it Join Centerprise in a senior technical role where your expertise helps keep customer environments secure, stable, and performing at their best. You will lead on complex escalations, support major incident resolution, and help shape modern workplace services for managed service customers. This is a role for someone who combines strong technical depth with sound judgement, customer focus, and the confidence to lead from the front. Role Summary As a Senior Workplace Operations Engineer, you will provide expert-level support across enterprise end-user computing environments and act as a key escalation point within the Workplace Services team. You will work across Microsoft 365, endpoint management, virtualisation, security, backup, and networking technologies, while supporting customers, mentoring engineers, and contributing to service improvement and workplace transformation initiatives. What you'll do Technical support and service delivery Act as the final escalation point for complex EUC incidents and service requests Deliver high-quality 3rd line support across structured service processes, including incident, problem, change, and service request management Manage and optimise enterprise workplace environments across Windows, macOS, mobile devices, VDI, and collaboration platforms Modern workplace and infrastructure Support and maintain Microsoft 365, Intune, Active Directory, Group Policy, and related workplace technologies Deploy and manage endpoint security, patching, and compliance policies Work across virtualisation, backup and recovery, public cloud, and core network technologies as part of customer support and improvement activity Leadership and continuous improvement Provide technical leadership and day-to-day guidance to Tier 1 and Tier 2 engineers Take the technical lead during major incidents and contribute to root cause analysis to reduce repeat issues Maintain clear technical documentation and support the improvement of operational processes Project and customer collaboration Work with project teams on device rollouts, migrations, and broader modern workplace initiatives Build strong working relationships with customers and internal teams to drive issues through to resolution Support delivery across customer and Centerprise sites as required, including participation in an on-call rota and shift-based coverage within service hours What success looks like Complex customer issues are resolved effectively, with clear communication and a high standard of service throughout Workplace environments remain secure, well-managed, and aligned with operational and compliance requirements Major incidents are handled with control and technical leadership, reducing disruption and repeat failures Junior engineers are better supported, more confident, and able to progress through your guidance Modern workplace projects are delivered smoothly, with minimal disruption for users and customers Documentation and service practices are kept current, helping the wider team work more consistently and efficiently What you'll bring Core experience Proven experience as a senior engineer within an MSP environment Strong background in structured support environments with familiarity with ITIL practices Experience managing high-pressure escalations and working directly with customers and internal teams A track record of delivering reliable outcomes in complex technical environments Technical capability Expert knowledge of Windows 10 and 11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, configuration policies, and Sentinel Strong experience with Windows Server, virtualisation platforms including Proxmox or Microsoft Hyper V, and desktop virtualisation technologies such as Citrix, VMware Horizon, Windows 365, or AVD Experience with Azure or AWS implementation, migration, and support Good knowledge of LAN, WLAN, WAN, DNS, DHCP, VPNs, and security best practices Hands on PowerShell scripting experience for automation and systems management Exposure to firewall technologies, including Sophos, Cisco, Fortinet, and pfSense Experience supporting anti virus, endpoint protection, backup, and recovery technologies, including products such as Veeam, Carbonite, SaaS Protect, and E Vault Behaviours and approach A customer first mindset and a commitment to delivering a high-quality outcome Strong communication skills and a professional, positive approach A practical problem solver who works proactively and takes ownership The confidence to challenge constructively and contribute to better ways of working A dependable team player who brings energy, focus, and pride to the role Experience with SCCM, Jamf, or similar device management platforms ITIL v3 or v4 Foundation Exposure to IP voice and collaboration technologies Awareness of Microsoft SQL Server Experience with third party patching tools such as Ninja, Action1, or Winget Five or more years working in an MSP environment Centerprise is a well established UK technology provider with over 40 years of experience delivering infrastructure, cloud, managed services, and lifecycle solutions. It combines the strength of a national organisation with the agility of a growing business, supporting public and private sector customers across the UK. For this role, that means: Joining a team that supports complex, business critical customer environments Working across a broad and modern technology stack rather than a narrow specialism Having the opportunity to contribute to technical leadership, service improvement, and customer transformation work Building your career in a business that values capability, development, and long term growth Financial and lifestyle Basic salary plus non sales incentive Pension, including the option to join the salary sacrifice or exchange scheme, subject to eligibility Electric vehicle salary sacrifice scheme, subject to eligibility Death in service cover at four times basic salary Salary sacrifice charity donation scheme Christmas Savings Club Ci Lottery Health and wellbeing Private medical insurance available and partially subsidised by Centerprise Two days for personal well being Work life balance 25 days holiday, rising to 28 days after five plus years of service Hybrid working arrangement, with Monday and Friday as optional work from home days Free parking at out of town offices Our culture At Centerprise, people are trusted to take responsibility, work collaboratively, and deliver to a high standard. We value clear communication, strong customer focus, and the drive to see things through properly. It is a place where talented people can keep learning, broaden their experience, and build a long term career within a growing UK technology business. Apply now If you are ready to take on a senior technical role with real customer impact and the opportunity to help shape workplace services delivery, we would like to hear from you. Apply now to join Centerprise as a Senior Workplace Operations Engineer.

Immediate is home to some of the biggest and most loved consumer brands in the UK, including Radio Times, Good Food and BBC Gardeners World magazine. Our trusted, quality content reaches millions of people a month across digital, print, video, podcasts, apps and live events. We're the destination for people looking to get more from the things they love. We're here to inspire, fuel, encourage and educate. Whether it's the big things, or the little things; from reaching fitness goals to savouring good food, cultivating outdoor spaces, or enjoying the latest TV sensation - we help bring our audiences joy! About the role We are looking for a DevOps Engineer to join our team for some brilliant projects. This is an exciting opportunity to join the WebOps Team, responsible for leading the development of DevOps technologies and configuring, administering & troubleshooting websites, applications and infrastructure configuration tools for multiple large-scale websites. You will have experience with LAMP and web hosting technologies (Web, database, caching, CDNs, firewalls and load balancers) in cloud and private cloud environments. You will also be able to demonstrate a thorough understanding of DevOps tools and automated build and release applications having worked in multisite hosting and development environment. The Successful candidate would be able to mentor and discipline members on best practices and standards and acting as the prominent voice for quality across the tech department and promote quality-oriented mindset in the department. As a DevOps Engineer you will; Set up and configure automated configuration, orchestration, build/release and version control applications and environments Day to day collaboration with development teams to promote best practice Manage AWS / Azure or other cloud technologies Build infrastructure for multiple websites and applications utilising web technologies, databases, API's and Internet caching & CDN technologies Design and manage large scale web hosting environments; triage web connectivity and performance issues and carry out root cause analysis Create and maintain network and system documentation Investigate and resolve technical issues Manage and Support the CI/CD tools with the team DNS Management Manage and support the infrastructure, containerisation K8s and Docker. Monitor & alert, setting up new dashboards and alerts Requirements Demonstrable experience with cloud technologies, specifically AWS (EC2, Code Pipeline, Lambda, RDS, Route53, ELBs etc.) In-depth understanding and knowledge of implementing, building and maintaining automated & scripted configuration, build/release processes and version control applications Experience with Python / Bash scripting Experience working with: Terraform, Jenkins, Git / GitHub Proven experience and knowledge in containerisation technology, Docker & K8s In-depth knowledge of LAMP stack administration and common Linux-based web infrastructure and applications - Varnish, Nginx, Apache, MySQL, PostgreSQL, Mongo. Includes scripting, performance tuning and hardening Analysing stack traces and performance optimising applications using various monitoring technologies In-depth experience of Internet engineering, technologies, processes and protocols, layers 2/3/4/5 incl. TCP/IP, NAT, firewalls, load balancers and WAF Comprehensive experience of non-web Internet protocols and technologies, including DNS, SSL/TLS, FTP, SMTP etc. Experience designing and administering website and content management publishing systems (WordPress) at scale - CDN-caching/web/application/database Solving problems guide the team on best practices and automating the installation / creation of Dashboards A relaxed working environment with regular socials including a summer festival Supportive well-being initiatives and benefits, talks & workshops, and Mental Health First aiders & Champions 25 days holiday plus a day for your birthday. Our offices will be closed between Christmas and New Year's which are in addition to your annual entitlement Tailored training and development through both our inhouse learning platform and LinkedIn Learning A progressive and transparent culture focused on your development Flexible / hybrid working plus early finish Fridays Cycle to work scheme Enhanced Family Policies including paternity, adoption and surrogacy leave. We also provide a pregnancy loss, fertility, and carers policy Competitive pension plans and Life Assurance A newly renovated modern office with lots of collaborative spaces We pride ourselves on our open, collaborative, and dynamic culture. This encourages our people to thrive, and give their best whilst being supported, developed, and nurtured. As we care about our people, our environment, and the impact we make, we have an active Diversity & Inclusion network, comprehensive well-being programmes, and clear sustainability strategies. Diversity, equity and inclusion are at the heart of all our values and leadership behaviours to ensure Immediate remains a place where everyone feels included and empowered; We succeed together We enjoy the ride We are bold We never settle We get on with it People are at the heart of our business and creating a diverse and inclusive working environment is extremely important to us. Immediate is an equal opportunities employer. We'll never treat anyone less favourably because of their sex, gender reassignment, pregnancy and maternity, marital/civil partnerships, sexual orientation, race, nationality, ethnic origin, age, religion or belief or disability. We're also committed to supporting applications from those who are returning to work following a career break, maternity leave or caring responsibilities. We work with talented, driven people to make our vision reality Such an amazing team requires nothing short of the best. That's why we put a lot of effort into creating a work environment they deserve.

Ready to boost your career and make an impact? Join my client in London and be a key part of their cloud infrastructure. You'll design, implement, and maintain cloud systems, empowering fast and secure engineering. Perfect for anyone who enjoys building strong, cost-efficient infrastructure. Your work will keep systems audit-ready and high-performing. In this senior role, you'll lead DevOps, observability, and compliance. Tasks include architecting cloud infrastructure for growth, prepping for SOC 2 / ISO 27001 audits, and setting up CI/CD pipelines for all services. You'll also manage logging, metrics, tracing, alerts, and on-call processes, and find cost savings. Qualifications 4-7 years experience in startups or high-growth settings. End-to-end infrastructure experience. Skills in Azure, Terraform, AKS (Kubernetes), Docker, and Github actions. Experience with logging, metrics, and tracing. Security best practices knowledge. Networking concepts (VPCs, DNS, load balancers, VPNs, firewalls). Database management (PostgreSQL, MySQL, NoSQL) and storage. Python or Bash skills. SOC 2, ISO 27001, or GDPR exposure. Report directly to the founders with a chance to shape their future. Got what it takes? Apply now and lead a revolutionary infrastructure for an AI native workspace.

Position We are looking for an experienced IT Support Engineer to join our team for a 6 month period providing first and second line support to our onsite and remote employees. Reporting to the Head of IT and working within the IT Support team you will be responsible for managing tickets and providing support and guidance to users on a range of hardware and software focused primarily on the Microsoft ecosystem. Responsibilities Monitoring the IT ticket queue; logging, categorising, and prioritising issues. Performing investigations to identify issues with connectivity, hardware, and software. Performing new starter onboarding and equipment handovers. Configuring and testing hardware. Creating and managing user accounts. Generating and maintaining documentation. Requirements Have demonstratable experience with Microsoft Windows and MacOS operating systems. Have a good working knowledge of Microsoft Office and M365. Are familiar with Microsoft Active Directory and Entra ID. Have experience working with Microsoft Intune. Have a good understanding of networking, DNS, DHCP and VPNs. Operate with a high level of attention to detail. Are proactive and take ownership of your work. Have strong organisational skills. Are comfortable working collaboratively with a wide range of teams and internal and external stakeholders. Anything Else? As well as the above, if you have any of the desired experience below then we'd like to know about it! Experience with Microsoft security products and services. Benefits We also offer generous benefits, including a contributory pension, private dental and medical cover. Location You will need to easily be able to commute to Cambridge and / or London. RealVNC is an equal opportunities employer, committed to staff welfare and professional development.

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. Our Technology Infrastructure Team engineers and operates the foundational technology platforms that power our firm's applications and businesses. Our disciplines span a broad array of technologies from datacenter infrastructure to large scale cloud services, with the shared goal of providing the most reliable, performant, modern technology platforms to improve time-to-market for our business. We also deliver end-user technology solutions to support the evolving collaboration, and productivity needs of our global teams. Our team focuses on innovation and challenging the current state of our infrastructure technology in a fast-paced, dynamic, and collaborative working environment. What you'll do Actively monitor the Linux team's incident/request queue, set prioritization, and process tickets in a timely manner Perform production changes while adhering to change management guidelines Install, configure, and troubleshoot Linux servers and related hardware/software components Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management Manage and troubleshoot AD integrated authentication on Linux servers Manage and troubleshoot existing Ansible playbooks used for configuration management across the Linux environment Collaborate cross-functionally to monitor system performance, analyze system logs, and proactively address issues Create and maintain system documentation including configuration guides, standard operating procedures, and troubleshooting steps What's required 3-5+ years of experience Linux Administration in a production environment Experience with infrastructure as code concepts (Terraform, Ansible, Puppet or similar) Experience in authentication, privilege management, and integration with Active Directory Familiarity with Ansible for automation and configuration management Hands-on experience with Red Hat Enterprise Linux (RHEL) administration, including installation, configuration, performance tuning, and troubleshooting Experience with creating and maintaining remote mounts (CIFS/samba/NFS) for both client and server configurations Familiarity with local disk management as well as network-based storage concepts and related configurations (HBA, PowerPath, LVM, etc.) Experience in scripting languages like Bash or Python for automation and task scripting Understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, Kerberos, etc.) Excellent communication and interpersonal skills Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Health care benefits Generous parental and family leave policies Mental and physical wellness programs Volunteer opportunities Support for employee-led affinity groups representing women, minorities and the LGBT+ community Tuition assistance About Point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry's brightest talent by cultivating an investor-led culture and committing to our people's long-term growth. For more information, visit

Requirements Bachelor's or Master's Degree in Computer Science, Maths, Machine Learning, Data Science, or related field Passionate about infrastructure, cloud technologies, and systems engineering Familiar with some of the following (through study, projects, or internships): Linux or Windows server environments Networking fundamentals (TCP/IP, DNS, routing, firewalls) Cloud platforms (AWS/Azure/GCP) Scripting (Python, Bash, PowerShell) Virtualisation or containerisation (VMware, Docker, Kubernetes) Analytical, methodical, and eager to learn Strong communicators who enjoy problem-solving in a team environment We don't expect you to know everything - we value curiosity, initiative, and a willingness to learn What the job involves Graphcore is seeking a motivated and curious Graduate IT Infrastructure Engineer to join our Infrastructure Solutions team This is an exciting opportunity to develop deep technical expertise while supporting the systems that power next-generation AI workloads across the business The Infrastructure Solutions team designs, builds, and supports the IT environments that enable our engineers to innovate at scale We work across on-premise infrastructure, cloud platforms, networking, automation, and security - ensuring performance, resilience, and reliability throughout the organisation As a graduate, you'll gain exposure to enterprise-scale infrastructure and cutting-edge AI hardware environments while learning from experienced engineers Supporting and maintaining internal IT infrastructure (servers, storage, networking, virtualisation) Assisting with cloud platform operations (e.g. AWS, Azure, GCP) Contributing to automation and infrastructure-as-code initiatives Helping monitor system performance, reliability, and security Troubleshooting technical issues and supporting root cause analysis Working collaboratively across engineering and IT teams Participating in infrastructure improvement projects

The role focuses on implementing, tuning, and managing Akamai security solutions to protect web applications, APIs, and digital assets from evolving cyber threats, while working closely with application owners, Network, Security, and SOC teams. Responsibilities Deploy and manage Akamai security solutions including Kona Site Defender, Web Application Protector, Bot Manager, Client Reputation, API Security, and Account Protector Configure, tune, and optimise WAF rules, rate controls, reputation-based controls, and custom security policies to reduce false positives and improve threat detection Analyse security events, logs, and alerts to identify malicious activity and attack patterns, providing incident response support including investigation, mitigation, and post-incident analysis Use TrafficPeak and Grafana to create dashboards, interpret traffic spikes, fine-tune thresholds, and establish traffic baselines aligned with business and risk requirements Support onboarding of new applications and APIs onto Akamai platforms, and maintain technical documentation, runbooks, and process guides in Confluence or equivalent Skills / Must Have Strong hands-on experience with Akamai security solutions - particularly Kona Site Defender, WAS, CDN, and WAF configuration and tuning Solid understanding of web application security concepts including bot mitigation, DDoS protection, and rate limiting, with experience analysing HTTP/S traffic and security events Knowledge of TCP/IP, DNS, SSL/TLS, and CDN architectures, with the ability to balance security controls against performance requirements Experience with API security concepts and identifying patterns related to bots, scrapers, reputation-based traffic, and volumetric anomalies Familiarity with monitoring and dashboard tools such as TrafficPeak, Grafana, and Datadog, with experience in SIEM integration and log analysis Contract Details Contract Type: Initial 6 month contract (Inside IR35) Location: Hybrid in London Salary £550 per day Inside IR35

Overview We seek a highly skilled and experienced Senior Network Engineer to oversee and maintain our organization's global network infrastructure. As a Senior Network Engineer Manager, you will be responsible for designing, implementing, and managing our network systems to ensure efficient and reliable connectivity. You will also troubleshoot network issues, managing network security, and implementing network upgrades. The ideal candidate should possess strong technical knowledge, excellent problem solving skills. The candidate must be able to support a Global 24x7 operation. This is a hybrid role, based in our London office. Responsibilities To ensure optimal performance and reliability, develop and implement network designs, including topology, protocols, and network security measures. Regularly monitor network systems and proactively identify and resolve network issues to minimize downtime and ensure smooth operations. Implement and maintain network security measures, such as firewalls, switches, routers, load balancers, intrusion detection systems, and access controls, to protect sensitive company data from unauthorized access and cyber threats. Assess network performance, identify areas for improvement, and plan and implement network upgrades and expansions to meet the organization's growing needs. Maintain accurate and up-to-date documentation of network configurations, diagrams, processes, and procedures to facilitate troubleshooting, maintenance, and future network enhancements. Take responsibility for projects and solutions within the larger business initiative. Research and evaluate emerging network technologies, hardware, and software. Track and maintain hardware and software inventory. Collaborate with vendors to procure network equipment, negotiate contracts, and ensure timely delivery of services and support. Diagnose and resolve network issues, including hardware and software failures, connectivity problems, and performance bottlenecks, using network diagnostic tools and techniques. Analyze network performance data and implement strategies to optimize network performance, such as bandwidth utilization, network throughput, and response times. Develop and maintain disaster recovery plans and strategies to ensure network availability and data backup during network failures or natural disasters. Additional Knowledge/skills Strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, VPN, DNS, DHCP, BGP, LAN/WAN, routing, switching, and wireless networks. Proficiency in network management tools and technologies, such as network monitoring systems, configuration management, and performance analysis tools. Excellent troubleshooting and problem solving skills, with the ability to diagnose and resolve complex network issues efficiently. Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross functional teams and communicate technical concepts to non technical stakeholders. Solid understanding of network security principles and best practices, including firewalls, intrusion detection systems, access controls, and encryption techniques. Knowledge of network virtualization technologies, such as SDN (Software Defined Networking) and virtual private networks (VPNs). Familiarity with network performance optimization techniques, such as Quality of Service (QoS) and traffic shaping. Experience with Cisco, Palo Alto, and F5 network technologies. Experience with cloud based networking solutions (AWS, Azure, GCP). Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences. Qualifications Bachelor's degree in computer science, information technology, or a related field. Professional certifications, such as Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE), are highly desirable. At least 5 years proven experience managing a global network infrastructure. In depth knowledge of network hardware and software, including routers, switches, firewalls, and network operating systems. Experience with global network design and implementation, including network architecture and capacity planning. Strong understanding of ITIL (Information Technology Infrastructure Library) framework and best practices. Knowledge of industry standards and regulations related to network security and data privacy, such as GDPR and HIPAA. Exceptional time management skills with the ability to direct multiple projects simultaneously. Strong analytical problem solving skills. Ability to thrive in an ambiguous and fast paced IT environment and capable of motivating teams. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Experienced Cloud and Infrastructure Engineers We welcome applications from candidates with a strong Azure, cloud native, and automation track record. We also encourage those great data centre engineers in the field with industry depth but are now passionate about Microsoft Azure, cloud native, DevOps, and automation and want to pivot their careers towards becoming a deep specialist in the cloud engineering field, knowing that their heritage experience (e.g., networks, security, hypervisors, directory services, DNS and operating systems) steals them a march on a peer group that don't boast that core infrastructure services background that comes from working in large technology departments. We will compensate new team members relative to their immediate applicable skills (e.g., Azure, DevOps, Linux & Windows, Containers, Terraform, Ansible) as well as their ability and thirst to learn the technologies that are critical to us and our customers. All BlakYaks team members enjoy the following benefits: Be part of a first-class culture working with leading technologies and great customers. Flexible working. The role will include a mixture of working in a BlakYaks office in Southwark, London, working from home and on client site (as required). Private health insurance. Life assurance cover. 25 days holiday per year, plus the regular public holidays. 1st class team collaboration - We are one large inclusive team where everyone shares their ideas and we encourage and welcome applications from all cultures, backgrounds, and experiences.

Requirements Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more) Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent) Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more) Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex) Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging Understanding of Modern Auth (OIDC, SSO, SAML, Federation) Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate) Solid understanding of key cloud design concepts such as "High Availability" (HA), "Elastic Load Balancing" (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP Clear understanding that implementation of security principles and tools is not "optional" Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge) Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES) 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams Extensive experience in technical server and Enterprise storage management Practical (hands on) Experience with all 3 leading cloud providers (AWS, Azure, GCP) Practical (hands on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack) Practical (hands on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS) Practical (hands on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine) Practical (hands on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash) Practical (hands on) experience using AWS Linux, Ubuntu Linux, and SLES Linux Practical (hands on) experience using Windows Practical (hands on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex) Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere) BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required MCSE, AWS, GCP and UNIX certifications strongly preferred What the job involves We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices Work within a CloudOps team to meet project objectives in a timely fashion Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP Implement proposed solutions to ensure the delivery of a quality product or service Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance Compile and remediate vulnerabilities identified by the securities team Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution Ensure high work standards regarding incident and change management tasks Other tasks as deemed necessary or appropriate Critical and Required Daily Skills SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks

Requirements Proven expertise with Microsoft Azure (networking, security, storage, compute) Strong proficiency in Databricks with hands-on Scala (Spark) and PySpark Deep experience with Terraform for Azure resource deployment and governance Hands-on with Azure DevOps pipelines (YAML, agents, service connections) Understanding of Azure Active Directory / Entra ID, RBAC, and service principals Familiarity with monitoring and logging in Azure (Log Analytics, Monitor, Application Insights) Excellent problem-solving and collaboration skills Experience in large-scale enterprise environments and agile delivery What the job involves This role is offered on a 12 month FTC As a Platform Engineer at TalkTalk, you'll be at the heart of our Azure-based data platform, building and maintaining the infrastructure, tooling, and automation that underpin our Databricks Lakehouse and data services. You'll enable our engineers and analysts to deliver reliable, secure, and high-quality data products at scale Design, build, and maintain Azure infrastructure with Terraform (IaC) as the single source of truth Develop and optimise CI/CD pipelines in Azure DevOps to automate deployment of workspaces, Unity Catalog, networking, and security Work with Databricks (Spark/Scala, PySpark) to support ingestion frameworks, data processing, and platform-level libraries Implement secure connectivity (VNET injection, Private Link, firewall, DNS, RBAC) Monitor, troubleshoot, and optimise platform reliability and performance Partner with architects, engineers, and product teams to enforce best practices in governance, security, and automation Document infrastructure, processes, and standards for wider engineering adoption