Hours:07.30 to 17.00 Monday to Friday. Salary: Compeititve Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven Logistics Business Analyst to join our Operations team on a 12 month FTC based in Beenham. This is more than just a job ,it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the General Manager, you will play a key role in supporting operational improvements within our Waste Collection division. You will analyse business processes, performance data, and operational trends to identify opportunities for increased efficiency, cost savings, and improved service delivery. Working closely with teams across the business, including IT and fellow Business Analysts, you will provide data-driven insights, support process improvements, and help deliver solutions that enable informed decision-making and drive continued success. What will you do Partnering with business stakeholders to understand requirements, analyse processes, and deliver effective solutions, reports, and system improvements. Reviewing operational data and performance trends to provide actionable insights that support informed decision-making. Identifying opportunities to improve logistics efficiency, including route optimisation, cost control, service performance, and resource planning. Acting as a link between business teams and technical specialists, ensuring clear communication of requirements, solutions, and project progress. Developing and maintaining reporting dashboards, forecasts, and analytical tools to support operational planning and performance management. Supporting budget planning, pricing reviews, and scenario modelling to identify risks, opportunities, and future requirements. Monitoring key performance indicators across logistics operations, including customer service, efficiency, costs, and operational trends. Analysing data from systems, including fleet and workshop management tools, to support effective decision-making around maintenance, investment, and resource allocation. Benchmarking performance across depots and identifying areas for improvement, risk mitigation, and process development. Collaborating with teams to develop improved processes, share best practice, and promote continuous improvement. Building strong relationships across the organisation, providing clear reporting and insights to stakeholders at all levels. Why you will like working here A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You A minimum of 2 years' experience in business analysis, process improvement, or a related role. Experience within Waste Management, Logistics, or a similar operational environment is desirable. Strong analytical skills, with the ability to interpret data, identify trends, and provide clear, actionable insights. Proficiency in data analysis tools, including Microsoft Excel, Power BI, and process mapping techniques. Ability to communicate information clearly and effectively with both technical and non-technical stakeholders. Strong organisational skills, with the ability to manage priorities, meet deadlines, and deliver accurate results. Excellent attention to detail when reviewing data, preparing documentation, and supporting system validation. Experience using ERP systems, particularly Microsoft Dynamics NAV, would be advantageous. About Grundon Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.
25/07/2026
Full time
Hours:07.30 to 17.00 Monday to Friday. Salary: Compeititve Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future? At Grundon, we are on the lookout for a dynamic, passionate, and driven Logistics Business Analyst to join our Operations team on a 12 month FTC based in Beenham. This is more than just a job ,it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations. Reporting into the General Manager, you will play a key role in supporting operational improvements within our Waste Collection division. You will analyse business processes, performance data, and operational trends to identify opportunities for increased efficiency, cost savings, and improved service delivery. Working closely with teams across the business, including IT and fellow Business Analysts, you will provide data-driven insights, support process improvements, and help deliver solutions that enable informed decision-making and drive continued success. What will you do Partnering with business stakeholders to understand requirements, analyse processes, and deliver effective solutions, reports, and system improvements. Reviewing operational data and performance trends to provide actionable insights that support informed decision-making. Identifying opportunities to improve logistics efficiency, including route optimisation, cost control, service performance, and resource planning. Acting as a link between business teams and technical specialists, ensuring clear communication of requirements, solutions, and project progress. Developing and maintaining reporting dashboards, forecasts, and analytical tools to support operational planning and performance management. Supporting budget planning, pricing reviews, and scenario modelling to identify risks, opportunities, and future requirements. Monitoring key performance indicators across logistics operations, including customer service, efficiency, costs, and operational trends. Analysing data from systems, including fleet and workshop management tools, to support effective decision-making around maintenance, investment, and resource allocation. Benchmarking performance across depots and identifying areas for improvement, risk mitigation, and process development. Collaborating with teams to develop improved processes, share best practice, and promote continuous improvement. Building strong relationships across the organisation, providing clear reporting and insights to stakeholders at all levels. Why you will like working here A supportive, inclusive, and fun team culture. Designed to empower you to work where and how you thrive, balancing productivity with lifestyle Opportunities for career growth and development. Competitive salary and great benefits. A company that values your voice and ideas. About You A minimum of 2 years' experience in business analysis, process improvement, or a related role. Experience within Waste Management, Logistics, or a similar operational environment is desirable. Strong analytical skills, with the ability to interpret data, identify trends, and provide clear, actionable insights. Proficiency in data analysis tools, including Microsoft Excel, Power BI, and process mapping techniques. Ability to communicate information clearly and effectively with both technical and non-technical stakeholders. Strong organisational skills, with the ability to manage priorities, meet deadlines, and deliver accurate results. Excellent attention to detail when reviewing data, preparing documentation, and supporting system validation. Experience using ERP systems, particularly Microsoft Dynamics NAV, would be advantageous. About Grundon Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment. Why Grundon At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.
Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Business Expense Transparency Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Responsibilities Ensure Market Data expenses are accurate and allocated to the correct trading desks and businesses Manage the booking of accruals (estimates) based on trade data to ensure current month expenses are accurately accounted for Manage the Balance Sheet monitoring and reporting process for the BET team Assist with the month end close process for Transaction Expenses to tight deadlines Financial Trend Monitoring - work with team to track financial trends and build the commentary story for financials Attend and contribute to monthly review meetings with Trading Desks, Business Chief Accounting Officers, Financial Planning and Analysis. This includes discussing actual expense results vs plan and historic trend Participate in projects that drive process efficiencies and automation Monitor and track developments in vendor landscape and changes to regulatory requirements that affect each business unit Participate in the Budget and Forecast Market Data Process Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency What we'll need from you Experience in process improvement, financial products, general accounting and balance sheet, and general ledger Experience with large data sets Proficient computer skills with a focus on Microsoft Office applications, especially Excel (v lookups, SUMIFS, pivot tables) Consistently demonstrates clear and concise written and verbal communication Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Ability to work in a team-oriented environment Bachelor's degree/University degree or equivalent experience May also be suited to candidates currently studying for an accounting qualification e.g. CIMA/ACCA What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. Hybrid working model (up to 2 days working at home per week) in a business casual workplace Competitive base salary (annually reviewed) Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Note: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. For accessibility information and to review Citi's EEO policy statements, please refer to Citi's Know Your Rights poster.
25/07/2026
Full time
Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Business Expense Transparency Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Responsibilities Ensure Market Data expenses are accurate and allocated to the correct trading desks and businesses Manage the booking of accruals (estimates) based on trade data to ensure current month expenses are accurately accounted for Manage the Balance Sheet monitoring and reporting process for the BET team Assist with the month end close process for Transaction Expenses to tight deadlines Financial Trend Monitoring - work with team to track financial trends and build the commentary story for financials Attend and contribute to monthly review meetings with Trading Desks, Business Chief Accounting Officers, Financial Planning and Analysis. This includes discussing actual expense results vs plan and historic trend Participate in projects that drive process efficiencies and automation Monitor and track developments in vendor landscape and changes to regulatory requirements that affect each business unit Participate in the Budget and Forecast Market Data Process Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency What we'll need from you Experience in process improvement, financial products, general accounting and balance sheet, and general ledger Experience with large data sets Proficient computer skills with a focus on Microsoft Office applications, especially Excel (v lookups, SUMIFS, pivot tables) Consistently demonstrates clear and concise written and verbal communication Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Ability to work in a team-oriented environment Bachelor's degree/University degree or equivalent experience May also be suited to candidates currently studying for an accounting qualification e.g. CIMA/ACCA What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. Hybrid working model (up to 2 days working at home per week) in a business casual workplace Competitive base salary (annually reviewed) Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Note: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. For accessibility information and to review Citi's EEO policy statements, please refer to Citi's Know Your Rights poster.
Internal Audit, Asset & Wealth Management, Analyst, London Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, sales & trading, investment management and consumer banking services to a substantial and diversified client base that includes corporations, financial institutions, governments and consumers. Internal Audit's (IA) mission within Goldman Sachs is to independently assess the firm's overall control environment, including the firm's governance processes, controls, risk management and anti-financial crime frameworks. IA comprises of global functional audit teams covering the various business areas of the firm: Global Banking and Markets, Asset and Wealth Management and Platform Solutions. The IA Asset and Wealth Management team in London is responsible for auditing the Asset Management, Private Wealth Management and Marcus business areas, its products, and supporting functions within the UK. We are looking for detail-oriented team players who want to gain insight into the firm's operations and control processes and learn more about the Asset and Wealth Management businesses. HOW YOU WILL FULFILL YOUR POTENTIAL Collaborate and work as a team across IA Asset & Wealth Management, IA and Goldman Sachs Develop and maintain an in-depth understanding of business areas, its products, and supporting functions Use and develop data analytics computer assisted audit tools and techniques to assist in execution of audits and risk assessment Assist in every step of an audit, including documentation, across scoping, planning, fieldwork and reporting Perform walkthroughs with stakeholders to perform control design assessments and presenting results of work performed to management Execute audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders Follow-up on open audit issues and their resolution Participate in department-wide initiatives aimed at continually improving Internal Audit's processes and supporting infrastructure SKILLS AND EXPERIENCE WE ARE LOOKING FOR: BASIC QUALIFICATION Minimum 1 year of prior experience in auditing controls. This could be in an IA team, external audit team, or consulting, regulatory body or a related control function, with controls testing as part of your role, i.e. compliance testing group or a risk and control team. Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Interest in developing your knowledge of Wealth Management Highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly PREFERRED QUALIFICATION Relevant certification or industry accreditation (e.g., ACA, CAMS, CIA, CFA) is a plus Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164615 Job Category Analyst Posting Date 06/09/2026, 10:01 AM Locations London, Greater London, England, United Kingdom
25/07/2026
Full time
Internal Audit, Asset & Wealth Management, Analyst, London Job Description In Internal Audit, we ensure that Goldman Sachs maintains effective controls by assessing the reliability of financial reports, monitoring the firm's compliance with laws and regulations, and advising management on developing smart control solutions. Our group has unique insight on the financial industry and its products and operations. We're looking for detail-oriented team players who have an interest in financial markets and want to gain insight into the firm's operations and control processes. The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, sales & trading, investment management and consumer banking services to a substantial and diversified client base that includes corporations, financial institutions, governments and consumers. Internal Audit's (IA) mission within Goldman Sachs is to independently assess the firm's overall control environment, including the firm's governance processes, controls, risk management and anti-financial crime frameworks. IA comprises of global functional audit teams covering the various business areas of the firm: Global Banking and Markets, Asset and Wealth Management and Platform Solutions. The IA Asset and Wealth Management team in London is responsible for auditing the Asset Management, Private Wealth Management and Marcus business areas, its products, and supporting functions within the UK. We are looking for detail-oriented team players who want to gain insight into the firm's operations and control processes and learn more about the Asset and Wealth Management businesses. HOW YOU WILL FULFILL YOUR POTENTIAL Collaborate and work as a team across IA Asset & Wealth Management, IA and Goldman Sachs Develop and maintain an in-depth understanding of business areas, its products, and supporting functions Use and develop data analytics computer assisted audit tools and techniques to assist in execution of audits and risk assessment Assist in every step of an audit, including documentation, across scoping, planning, fieldwork and reporting Perform walkthroughs with stakeholders to perform control design assessments and presenting results of work performed to management Execute audit testing to ensure audit fieldwork is focused on the right areas and documentation meets high quality standards Identify risks, assess mitigating controls, and make recommendations on improving the control environment Prepare commercially effective audit conclusions and findings, and present to Internal Audit senior management and business stakeholders Follow-up on open audit issues and their resolution Participate in department-wide initiatives aimed at continually improving Internal Audit's processes and supporting infrastructure SKILLS AND EXPERIENCE WE ARE LOOKING FOR: BASIC QUALIFICATION Minimum 1 year of prior experience in auditing controls. This could be in an IA team, external audit team, or consulting, regulatory body or a related control function, with controls testing as part of your role, i.e. compliance testing group or a risk and control team. Team-oriented with a strong sense of ownership and accountability Strong leadership, interpersonal, and relationship management skills Strong verbal and written communication skills Interest in developing your knowledge of Wealth Management Highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly PREFERRED QUALIFICATION Relevant certification or industry accreditation (e.g., ACA, CAMS, CIA, CFA) is a plus Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. Job Info Job Identification 164615 Job Category Analyst Posting Date 06/09/2026, 10:01 AM Locations London, Greater London, England, United Kingdom
We want talented and enthusiastic people from all backgrounds to join Team MWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Job overview Are you an experienced Business Intelligence or Information Analyst looking to make a real difference? Do you want to help shape services that improve outcomes for patients? Would you like to work for an outstanding NHS Trust? If so, we'd love to hear from you. The Integrated Intelligence & Improvement Service (IIIS) specialises in statutory reporting, business intelligence, performance monitoring, analytical insight and service improvement. Due to an internal promotion, an exciting opportunity has arisen for an enthusiastic and motivated Specialist Information Analyst to join our dynamic and forward thinking team. This role is ideal for an ambitious individual looking to further develop their analytical and technical skills within a supportive environment. You will have the opportunity to work across a wide range of services, collaborating with clinical and operational teams while gaining valuable experience in one of the Trust's key intelligence functions. We are committed to supporting your personal and professional development through ongoing learning and career progression opportunities. The postholder will be responsible for the development, maintenance and enhancement of a comprehensive suite of reports and dashboards that support operational delivery, clinical services, performance monitoring and data quality improvement. You will utilise the most appropriate tools for each requirement, including Microsoft Power BI, SQL and Excel. Main duties of the job A high level of proficiency in SQL is essential. As well as querying and manipulating complex datasets, you will play a key role in developing, maintaining and optimising the Trust's data pipelines, ensuring data is extracted, transformed and delivered efficiently into the data warehouse to provide reliable, high quality information for reporting and analysis. You will be responsible for designing and delivering intuitive dashboards and analytical products using Microsoft Power BI and Excel, providing expert analysis and insight across your areas of responsibility. The ability to engage with stakeholders, scope reporting requirements, interpret complex information and present findings clearly to senior managers, clinicians and operational teams is essential. Strong data interpretation, communication and problem solving skills will be key to your success in this role. You will be educated to degree level in a numerate discipline, or possess an equivalent professional qualification and/or significant relevant experience. You will have excellent analytical, communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams. Previous experience of healthcare information and NHS datasets would be advantageous but is not essential. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9,000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Detailed job description and main responsibilities The successful candidate will work across both the Business Intelligence and Performance teams within IIIS. Professional leadership, technical development and ongoing support will be provided by the Business Intelligence team, while day-to-day priorities will be aligned with the Performance team. The primary focus of the role will be supporting the Trust's Community Services, which currently utilise both System One and EMIS Community systems. Person specification Qualifications GCSEs (A-C) in Maths and English and/or equivalent qualification and/or equivalent experience Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience Member of professional organisation e.g. ASSIST: IHM, UK CHIP Knowledge & Experience Planning, organising workload to meet deadlines NHS experience working with health related data Data protection legislation; Caldicott and other relevant guidance Experience of data extraction, data manipulation and reporting Skills Advanced knowledge of SQL or similar programming language Working knowledge of business intelligence reporting (e.g. QlikView, SSRS, PowerBI) Advanced problem solving skills; identify errors, determine causes and resolution Ability to work under pressure, produce high quality work to tight deadlines and deal with interruptions and sudden unexpected demands Knowledge and use of data pipelining Intermediate advanced MS Office skills especially Excel Report writing and presentational skills Strong interpersonal team working skills Use of Internet and NHSNet for work purposes Project Management Other Ability to travel to various hospital locations Equality, Diversity, and Inclusion We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under represented groups. As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision making process.
25/07/2026
Full time
We want talented and enthusiastic people from all backgrounds to join Team MWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you're looking for in your career, you'll find it here at MWL. Job overview Are you an experienced Business Intelligence or Information Analyst looking to make a real difference? Do you want to help shape services that improve outcomes for patients? Would you like to work for an outstanding NHS Trust? If so, we'd love to hear from you. The Integrated Intelligence & Improvement Service (IIIS) specialises in statutory reporting, business intelligence, performance monitoring, analytical insight and service improvement. Due to an internal promotion, an exciting opportunity has arisen for an enthusiastic and motivated Specialist Information Analyst to join our dynamic and forward thinking team. This role is ideal for an ambitious individual looking to further develop their analytical and technical skills within a supportive environment. You will have the opportunity to work across a wide range of services, collaborating with clinical and operational teams while gaining valuable experience in one of the Trust's key intelligence functions. We are committed to supporting your personal and professional development through ongoing learning and career progression opportunities. The postholder will be responsible for the development, maintenance and enhancement of a comprehensive suite of reports and dashboards that support operational delivery, clinical services, performance monitoring and data quality improvement. You will utilise the most appropriate tools for each requirement, including Microsoft Power BI, SQL and Excel. Main duties of the job A high level of proficiency in SQL is essential. As well as querying and manipulating complex datasets, you will play a key role in developing, maintaining and optimising the Trust's data pipelines, ensuring data is extracted, transformed and delivered efficiently into the data warehouse to provide reliable, high quality information for reporting and analysis. You will be responsible for designing and delivering intuitive dashboards and analytical products using Microsoft Power BI and Excel, providing expert analysis and insight across your areas of responsibility. The ability to engage with stakeholders, scope reporting requirements, interpret complex information and present findings clearly to senior managers, clinicians and operational teams is essential. Strong data interpretation, communication and problem solving skills will be key to your success in this role. You will be educated to degree level in a numerate discipline, or possess an equivalent professional qualification and/or significant relevant experience. You will have excellent analytical, communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams. Previous experience of healthcare information and NHS datasets would be advantageous but is not essential. Working for our organisation Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9,000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Detailed job description and main responsibilities The successful candidate will work across both the Business Intelligence and Performance teams within IIIS. Professional leadership, technical development and ongoing support will be provided by the Business Intelligence team, while day-to-day priorities will be aligned with the Performance team. The primary focus of the role will be supporting the Trust's Community Services, which currently utilise both System One and EMIS Community systems. Person specification Qualifications GCSEs (A-C) in Maths and English and/or equivalent qualification and/or equivalent experience Educated to degree level in numerate subject and/or equivalent qualification and/or equivalent experience Member of professional organisation e.g. ASSIST: IHM, UK CHIP Knowledge & Experience Planning, organising workload to meet deadlines NHS experience working with health related data Data protection legislation; Caldicott and other relevant guidance Experience of data extraction, data manipulation and reporting Skills Advanced knowledge of SQL or similar programming language Working knowledge of business intelligence reporting (e.g. QlikView, SSRS, PowerBI) Advanced problem solving skills; identify errors, determine causes and resolution Ability to work under pressure, produce high quality work to tight deadlines and deal with interruptions and sudden unexpected demands Knowledge and use of data pipelining Intermediate advanced MS Office skills especially Excel Report writing and presentational skills Strong interpersonal team working skills Use of Internet and NHSNet for work purposes Project Management Other Ability to travel to various hospital locations Equality, Diversity, and Inclusion We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under represented groups. As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form. The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision making process.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimize support queries, analyze the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritize resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimization Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and experience required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Added Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgment Display a flexible attitude to work and a great team player Understand criticality and concepts of information security What we'll provide you By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Disability Accommodation If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. EEO Policy View Citi's EEO Policy Statement and the Know Your Rights poster.
HR & Business Analyst - Counter Terrorism Policing Birmingham, West Midlands, United Kingdom (On-site) Job Description Closing date: Monday 27th July 2026, 23:59pm The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to help protect the public and our national security by preventing, deterring and investigating terrorist activity. Our Business Services Department supports the operational delivery of CT policing across the wider West Midlands region through our Employee Resourcing, Facilities & Estates and Finance teams. We are based at our modern offices near to Birmingham Airport. We are looking for a talented and innovative individual with detailed knowledge of reporting products and dashboard creation to fulfil an exciting opportunity as an HR & Business Analyst within the Business Services function of CTPWM (Counter Terrorism Policing) reporting to the Deputy Head of Business Services. The role You will be responsible for reporting and analysing data using information from a range of systems and external data sources, to provide value added analysis, insights and recommendations to key stakeholders within CTPWM, CTPHQ and our regional & national colleagues. You will develop reports and dashboards in conjunction with Business Services (HR, Finance and Facilities & Estates) and wider CTPWM department and provide data and analysis to support change programme requirements. You will also support in the creation of presentations and reports for key strategic meetings, presenting relevant data in a clear, concise and comprehensible way to a range of different stakeholders. Responsibilities Producing and analysing key monthly, quarterly and annual datasets & reports to meet objective and KPI requirements. Identifying trends opportunities and challenges along with relevant recommendations for problem solving. Providing specialist people analysis to portfolio leads and other key stakeholders and ensure that analysis is understood in terms of opportunities and threats. Producing related data for statutory returns including CTPHQ, the Home Office, HMIC and other governing bodies, ensuring the Forces authorised establishment position is maintained. Developing/engaging with professional networks within Policing, with relevant partners and external bodies, to enable benchmarking and development of best practice in data and reporting. Contributing to the creation of system of governance, to deliver a clear and integrated approach to workforce planning and reporting across the department and Business Services. Working with change programmes to provide and gather people related information to include with portfolio analysis. Continually assessing the quality of data held on force systems and work with the business to ensure data remains accurate. Monitoring all reporting to ensure it remains accurate, accessible and applicable. Working with colleagues to develop and maintain a good understanding of the current Business and HR practices. Ensure that data analysis is maintained and up to date for Head of Services, CTPHQ and department and evaluate the effectiveness of the analysis to implement developments to improve the value. Supporting with other ad hoc reporting request within Business Services such as budget and cost saving analysis. Working on your own initiative with strategic oversight from Business Services Leadership. Skills and competencies Experience of developing dashboards with QLIK Sense and presenting data analysis. Experience of undertaking research and benchmarking within tight timescales, to create analysis and recommendations to support and influence both strategic and tactical decisions. Experience of working with large, complex datasets. Experience of using Excel to an advanced level. Extensive experience of working with reporting tools e.g. Oracle e business suite / Oracle Fusion. Experience of working within a People based analytical role. Good working knowledge and understanding of workforce planning theory and application, legislation and policy. Experience of statistical modelling. Additional information Please note, interviews for this role will be held prior to 14th August 2026. You will need to undergo additional security clearance checks, with the offer of employment being conditional on obtaining all of the necessary security clearances. There are limitations on travelling to a small number of countries once in post. Diversity & Inclusion We maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm. Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently, working in ways that meet individuals' needs to ensure work-life balance is healthy so that we deliver the best for the organisation. We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
25/07/2026
Full time
HR & Business Analyst - Counter Terrorism Policing Birmingham, West Midlands, United Kingdom (On-site) Job Description Closing date: Monday 27th July 2026, 23:59pm The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to help protect the public and our national security by preventing, deterring and investigating terrorist activity. Our Business Services Department supports the operational delivery of CT policing across the wider West Midlands region through our Employee Resourcing, Facilities & Estates and Finance teams. We are based at our modern offices near to Birmingham Airport. We are looking for a talented and innovative individual with detailed knowledge of reporting products and dashboard creation to fulfil an exciting opportunity as an HR & Business Analyst within the Business Services function of CTPWM (Counter Terrorism Policing) reporting to the Deputy Head of Business Services. The role You will be responsible for reporting and analysing data using information from a range of systems and external data sources, to provide value added analysis, insights and recommendations to key stakeholders within CTPWM, CTPHQ and our regional & national colleagues. You will develop reports and dashboards in conjunction with Business Services (HR, Finance and Facilities & Estates) and wider CTPWM department and provide data and analysis to support change programme requirements. You will also support in the creation of presentations and reports for key strategic meetings, presenting relevant data in a clear, concise and comprehensible way to a range of different stakeholders. Responsibilities Producing and analysing key monthly, quarterly and annual datasets & reports to meet objective and KPI requirements. Identifying trends opportunities and challenges along with relevant recommendations for problem solving. Providing specialist people analysis to portfolio leads and other key stakeholders and ensure that analysis is understood in terms of opportunities and threats. Producing related data for statutory returns including CTPHQ, the Home Office, HMIC and other governing bodies, ensuring the Forces authorised establishment position is maintained. Developing/engaging with professional networks within Policing, with relevant partners and external bodies, to enable benchmarking and development of best practice in data and reporting. Contributing to the creation of system of governance, to deliver a clear and integrated approach to workforce planning and reporting across the department and Business Services. Working with change programmes to provide and gather people related information to include with portfolio analysis. Continually assessing the quality of data held on force systems and work with the business to ensure data remains accurate. Monitoring all reporting to ensure it remains accurate, accessible and applicable. Working with colleagues to develop and maintain a good understanding of the current Business and HR practices. Ensure that data analysis is maintained and up to date for Head of Services, CTPHQ and department and evaluate the effectiveness of the analysis to implement developments to improve the value. Supporting with other ad hoc reporting request within Business Services such as budget and cost saving analysis. Working on your own initiative with strategic oversight from Business Services Leadership. Skills and competencies Experience of developing dashboards with QLIK Sense and presenting data analysis. Experience of undertaking research and benchmarking within tight timescales, to create analysis and recommendations to support and influence both strategic and tactical decisions. Experience of working with large, complex datasets. Experience of using Excel to an advanced level. Extensive experience of working with reporting tools e.g. Oracle e business suite / Oracle Fusion. Experience of working within a People based analytical role. Good working knowledge and understanding of workforce planning theory and application, legislation and policy. Experience of statistical modelling. Additional information Please note, interviews for this role will be held prior to 14th August 2026. You will need to undergo additional security clearance checks, with the offer of employment being conditional on obtaining all of the necessary security clearances. There are limitations on travelling to a small number of countries once in post. Diversity & Inclusion We maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm. Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently, working in ways that meet individuals' needs to ensure work-life balance is healthy so that we deliver the best for the organisation. We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
Project Manager Contract Permanent Location Hybrid, Ellesmere Port or Manchester Shift pattern Monday to Friday, flexible between 08:00 - 18:00 Salary Competitive salary, plus additional benefits About us and the department this role sits in: We're the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade. This position sits in Calrom - here's a little more on each brand's speciality: As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software for international airlines Lime are the British Airways experts, providing the airline's best fares to the travel industry with a number of unique benefits Aviate was founded in 2009 with the purpose of offering the best flight content to tour operators. They now encompass multiple brands with a broad offering, all with their customers in mind. This role is part of Calrom's busy Project Delivery team. We're a driven and motivated team with the ultimate goal of delivering products that are fit for purpose. We do this by providing frameworks, standardised processes, and assistance to all stakeholders across the business, with a cohesive approach that helps our projects move forward with ease! To support your personal development, the team and wider company are dedicated to providing plenty of training opportunities and helping team members flourish in their roles. The role: As part of the growth in our Calrom Groups team, we are looking for an experienced Project Manager with the skills and passion for managing the software delivery process to our airline customers for our market leading Groups Booking system. You will work closely with our Head of Projects, Head of Product, and the rest of the Calrom Groups team to ensure our systems are successfully delivered to our airline partners. Tasks & responsibilities include: Managing the delivery of complex software solutions Collaborating with the wider management team, project managers, business analysts, subject matter experts, system and solution architects, and other functional work stream leads to create robust project plans Communicating and collaborating with external and internal stakeholders to review progress, revise scope, schedule, or budget, resolve issues, and mitigate risks Managing and monitoring the project implementation activities using relevant processes and tools Identifying, tracking, and controlling changes throughout the project Tracking and reporting on progress to both internal and external stakeholders as per agreed project plans Collaborating and providing input to the commercial team on RFPs and RFIs when needed Ability and flexibility to travel, on occasion, to customer sites Ability and flexibility to work outside of the operating hours (i.e., earlier start in the morning/late finish in the evening) We think you'll be a great fit if you have: Knowledge and expertise in business and IT project management A technical background, to enable you to understand the demanding technical & business environment within which our systems operate Proven experience in project management, successfully delivering end to end project lifecycles using a recognised project management methodology Experience of industry standard Agile project management processes Experience of project management tools such as Microsoft Project The ability to work in a fast paced, ever changing environment Strong customer relationship management We encourage people to understand our business deeply, so people who have an inquisitive mind and a desire for continuous learning will thrive in our friendly collegiate environment. You will work with a group of highly passionate technology people who want to develop the best systems in their chosen business area. What you'll get: 33 days annual leave, including bank holidays 4 month probation period Flexible and home working policies. 5% matched company pension contribution Modern offices with great spaces to kick back and relax - there's even an on site gym and bar in our Cheshire Oaks office Internal training academy to support your learning and personal development. Additional company benefits to support your well being and happiness
25/07/2026
Full time
Project Manager Contract Permanent Location Hybrid, Ellesmere Port or Manchester Shift pattern Monday to Friday, flexible between 08:00 - 18:00 Salary Competitive salary, plus additional benefits About us and the department this role sits in: We're the foundation brand bringing together our three companies, Lime, Calrom & Aviate, all with unique services to the travel trade. This position sits in Calrom - here's a little more on each brand's speciality: As a fast-growing SaaS company, Calrom has a proven record of delivering innovative software for international airlines Lime are the British Airways experts, providing the airline's best fares to the travel industry with a number of unique benefits Aviate was founded in 2009 with the purpose of offering the best flight content to tour operators. They now encompass multiple brands with a broad offering, all with their customers in mind. This role is part of Calrom's busy Project Delivery team. We're a driven and motivated team with the ultimate goal of delivering products that are fit for purpose. We do this by providing frameworks, standardised processes, and assistance to all stakeholders across the business, with a cohesive approach that helps our projects move forward with ease! To support your personal development, the team and wider company are dedicated to providing plenty of training opportunities and helping team members flourish in their roles. The role: As part of the growth in our Calrom Groups team, we are looking for an experienced Project Manager with the skills and passion for managing the software delivery process to our airline customers for our market leading Groups Booking system. You will work closely with our Head of Projects, Head of Product, and the rest of the Calrom Groups team to ensure our systems are successfully delivered to our airline partners. Tasks & responsibilities include: Managing the delivery of complex software solutions Collaborating with the wider management team, project managers, business analysts, subject matter experts, system and solution architects, and other functional work stream leads to create robust project plans Communicating and collaborating with external and internal stakeholders to review progress, revise scope, schedule, or budget, resolve issues, and mitigate risks Managing and monitoring the project implementation activities using relevant processes and tools Identifying, tracking, and controlling changes throughout the project Tracking and reporting on progress to both internal and external stakeholders as per agreed project plans Collaborating and providing input to the commercial team on RFPs and RFIs when needed Ability and flexibility to travel, on occasion, to customer sites Ability and flexibility to work outside of the operating hours (i.e., earlier start in the morning/late finish in the evening) We think you'll be a great fit if you have: Knowledge and expertise in business and IT project management A technical background, to enable you to understand the demanding technical & business environment within which our systems operate Proven experience in project management, successfully delivering end to end project lifecycles using a recognised project management methodology Experience of industry standard Agile project management processes Experience of project management tools such as Microsoft Project The ability to work in a fast paced, ever changing environment Strong customer relationship management We encourage people to understand our business deeply, so people who have an inquisitive mind and a desire for continuous learning will thrive in our friendly collegiate environment. You will work with a group of highly passionate technology people who want to develop the best systems in their chosen business area. What you'll get: 33 days annual leave, including bank holidays 4 month probation period Flexible and home working policies. 5% matched company pension contribution Modern offices with great spaces to kick back and relax - there's even an on site gym and bar in our Cheshire Oaks office Internal training academy to support your learning and personal development. Additional company benefits to support your well being and happiness
New Vacancy - Delegated Authority Analyst Lloyd's Insurer City of London I am currently recruiting for a leading Lloyd's Insurer who is seeking a Delegated Authority Analyst to join their growing team. My client is looking for someone with strong experience in DA, Governance, and MI to support the wider Underwriting & Claims functions of the business. You will be responsible for the day-to-day oversight, monitoring, and auditing of DA arrangements, as well as preparing MI data packs for relevant Underwriting/Claims processes. The ideal candidate will have 3-5+ years of experience in this area. Key Responsibilities Collaborate with underwriting and claims teams to prepare new and renewal delegated authority proposals for submission to the Delegated Underwriting and Product Oversight Group. Oversee the management, monitoring, and auditing of delegated authority agreements, including issue resolution, escalation handling, reporting, logging, and governance oversight. Prepare management information (MI) reports and presentation packs for underwriting and claims committees and working groups. Develop and generate data reports using Excel, including designing and producing management information (MI). Contribute to initiatives aimed at enhancing MedPro's data control and staging environments. Track premium development concerning Estimated Premium Income (EPI). Partner with underwriting, claims, and other Group entities to ensure timely receipt and quality assurance of bordereaux and financial data. Ensure all contract amendments directed by underwriting and claims are accurately reflected in binding authority agreements, working closely with Legal to escalate and resolve issues before implementation. Monitor contractual service level agreements (SLAs), including those with coverholders, and escalate non-compliance when necessary. Draft and manage Letters of Authority for underwriting and claims, including monitoring compliance and identifying exceptions. Engage in broader business initiatives and cross-functional projects.
25/07/2026
Full time
New Vacancy - Delegated Authority Analyst Lloyd's Insurer City of London I am currently recruiting for a leading Lloyd's Insurer who is seeking a Delegated Authority Analyst to join their growing team. My client is looking for someone with strong experience in DA, Governance, and MI to support the wider Underwriting & Claims functions of the business. You will be responsible for the day-to-day oversight, monitoring, and auditing of DA arrangements, as well as preparing MI data packs for relevant Underwriting/Claims processes. The ideal candidate will have 3-5+ years of experience in this area. Key Responsibilities Collaborate with underwriting and claims teams to prepare new and renewal delegated authority proposals for submission to the Delegated Underwriting and Product Oversight Group. Oversee the management, monitoring, and auditing of delegated authority agreements, including issue resolution, escalation handling, reporting, logging, and governance oversight. Prepare management information (MI) reports and presentation packs for underwriting and claims committees and working groups. Develop and generate data reports using Excel, including designing and producing management information (MI). Contribute to initiatives aimed at enhancing MedPro's data control and staging environments. Track premium development concerning Estimated Premium Income (EPI). Partner with underwriting, claims, and other Group entities to ensure timely receipt and quality assurance of bordereaux and financial data. Ensure all contract amendments directed by underwriting and claims are accurately reflected in binding authority agreements, working closely with Legal to escalate and resolve issues before implementation. Monitor contractual service level agreements (SLAs), including those with coverholders, and escalate non-compliance when necessary. Draft and manage Letters of Authority for underwriting and claims, including monitoring compliance and identifying exceptions. Engage in broader business initiatives and cross-functional projects.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi year transformation to build a best in class global platform across execution, prime, clearing and cross product margining. We are re engineering our technology estate to achieve world leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernised post trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you'll collaborate closely with high calibre engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi. Role Summary We are seeking a highly motivated Electronic Trading Application Support Analyst to join the EES (Electronic Execution Services) team, supporting Citi's Futures Execution Technology and Businesses globally. The purpose of this role will be to provide the first line of support to both external & internal customers on Citi's Futures trading platforms, onboard clients on e trading platforms, perform trading related maintenance activities, and liaise with the business and technology groups in managing the customer experience and relationship. Successful candidates will join the global EES team working alongside respective sales groups to provide a high level service across internal and external applications. The candidate will also be focused on driving forward key efficiency initiatives towards customer onboarding experience. Key Responsibilities Proactively work to minimise support queries, analyse the root cause of issues and understand the business and processes impacted on behalf of the team Conduct assessments to improve existing procedures and drive automation of processes Maintain a high level of service for traders and internal / external clients and act as primary contact for the team covering trading setups and administration. Collaborate effectively with colleagues globally, sharing information and knowledge effectively Provide a world class support service to a geographically diverse user base Strong process awareness and ability to manage day day requests, queries, issues/problems and customer escalations under pressure Ensure all issues are tracked and work closely with business development managers to prioritise resolution Collate customer feedback and experience and translate them into new initiatives over process and system optimisation Embrace the values by upholding and exemplifying the values in daily interactions with internal and external clients Monitor the quality and impact of implemented processes/initiatives and recommend changes/enhancements, if any Develop expertise in the relationships between clients, sales and technology teams Develop in depth knowledge of the fundamentals of Futures/ Listed Derivatives business Communicate complex technical and functional issues to business users in a language they understand Run management meetings to report on projects, status and key challenges. Key Skills and Experience Required Clear understanding of Listed Derivatives market structure and underlying products, trading concepts, including the front to back understanding of trading lifecycle - Execution, Allocation, Clearing & Settlement process, working experience in onboarding & administering electronic trading (e Trading) users, administering trading limits, monitoring client execution flows & system alerts would be highly preferred Experience in e Trading Client Services or associated Operations group in a high availability/mission critical environment Demonstrated ability to efficiently problem solve in time critical scenarios Previous experience/knowledge of supporting a Futures trading business preferred Experience and/or knowledge of financial & banking industry is a plus Additional Skills Strong communication skills Effective written and presentation skills Understanding of client trading architecture is preferred Experience in data analysis and MIS reporting is preferred Knowledge of foreign languages will be an added advantage but not essential Competencies Ability to work at strategic and tactical operational levels Exceptional interpersonal and communication skills Ability to promote positive work relationship Ability to think clearly, analyze and resolve problems with good judgement Display a flexible attitude to work and a great team player Understand criticality and concepts of information security This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What We'll Provide You By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group Technology Job Family Applications Development Time Type Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi View Citi's EEO Policy Statement and the Know Your Rights poster.
Project description We are seeking an experienced Business Analyst with strong domain expertise in Treasury and Liquidity Regulatory Reporting and hands on experience with AxiomSL (Nasdaq). The role will focus on delivering and enhancing regulatory reporting solutions aligned with EBA liquidity frameworks, ensuring accurate, compliant, and efficient reporting processes. Responsibilities Taking up the role of Business Analyst to: Gather, analyse, and document business and regulatory requirements related to EBA liquidity reporting. Work closely with Finance, Risk, Treasury, and IT teams to implement and enhance liquidity reporting solutions. Translate regulatory requirements (e.g., EBA guidelines) into functional specifications and business processes. Support delivery of key liquidity metrics including: Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR) and Additional Liquidity Monitoring Metrics (ALMM). Perform data analysis, data mapping, and lineage tracing across source systems. Identify data gaps and work with stakeholders to define remediation strategies. Participate in UAT testing, validation, and reconciliation of regulatory reports. Ensure data quality, controls, and governance standards are maintained. Support regulatory change initiatives and ongoing compliance updates. Produce clear documentation including BRDs, FSDs, process flows, and data dictionaries. Skills Must have Strong experience as a Business Analyst in Banking / Financial Services. Proven expertise in Treasury and Liquidity Reporting (LCR, NSFR, ALMM). Hands on experience with AxiomSL (Nasdaq Regulatory Reporting platform). Solid understanding of EBA liquidity regulations and reporting frameworks. Strong data analysis and data mapping skills, including lineage tracing. Experience working with large data sets and complex data architectures. Familiarity with regulatory reporting data models and controls. Experience in UAT, reconciliation, and regulatory report validation. Excellent stakeholder management and communication skills. Nice to have Experience with COREP / FINREP or other EBA regulatory reports. Exposure to data platforms (e.g., SQL, Azure, Databricks). Understanding of data governance and data quality frameworks.
25/07/2026
Full time
Project description We are seeking an experienced Business Analyst with strong domain expertise in Treasury and Liquidity Regulatory Reporting and hands on experience with AxiomSL (Nasdaq). The role will focus on delivering and enhancing regulatory reporting solutions aligned with EBA liquidity frameworks, ensuring accurate, compliant, and efficient reporting processes. Responsibilities Taking up the role of Business Analyst to: Gather, analyse, and document business and regulatory requirements related to EBA liquidity reporting. Work closely with Finance, Risk, Treasury, and IT teams to implement and enhance liquidity reporting solutions. Translate regulatory requirements (e.g., EBA guidelines) into functional specifications and business processes. Support delivery of key liquidity metrics including: Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR) and Additional Liquidity Monitoring Metrics (ALMM). Perform data analysis, data mapping, and lineage tracing across source systems. Identify data gaps and work with stakeholders to define remediation strategies. Participate in UAT testing, validation, and reconciliation of regulatory reports. Ensure data quality, controls, and governance standards are maintained. Support regulatory change initiatives and ongoing compliance updates. Produce clear documentation including BRDs, FSDs, process flows, and data dictionaries. Skills Must have Strong experience as a Business Analyst in Banking / Financial Services. Proven expertise in Treasury and Liquidity Reporting (LCR, NSFR, ALMM). Hands on experience with AxiomSL (Nasdaq Regulatory Reporting platform). Solid understanding of EBA liquidity regulations and reporting frameworks. Strong data analysis and data mapping skills, including lineage tracing. Experience working with large data sets and complex data architectures. Familiarity with regulatory reporting data models and controls. Experience in UAT, reconciliation, and regulatory report validation. Excellent stakeholder management and communication skills. Nice to have Experience with COREP / FINREP or other EBA regulatory reports. Exposure to data platforms (e.g., SQL, Azure, Databricks). Understanding of data governance and data quality frameworks.
Bleckmann Solutions UK Ltd
Bury St. Edmunds, Suffolk
Overview Ready to Join the Backstage Crew? At Bleckmann, we've been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes - from moving boxes to moving data, from pack & ship to IT and HR. Whether you're on the warehouse floor or behind a screen, you'll find strong connections with colleagues who support and celebrate you. Job Details Fixed term position working Monday to Friday covering the hours of 08:00 - 16:00, with flexibility required during peak periods. Role offers a salary of £29,288.09, depending on skills and experience. Key Responsibilities Perform data entry, data retrieval, database maintenance, and compile regular operational reports. Support the management of the relationship between Bleckmann and Amazon, helping to build and maintain a strong long term partnership. Monitor and analyse site KPIs, identifying performance issues and escalating breaches to relevant stakeholders. Prepare Weekly Business Review (WBR) reports and support the creation of Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Manage client expectations and ensure exceptional customer service remains at the forefront of all activities. Collaborate closely with site management teams to improve stock accuracy, service levels, and the successful delivery of client focused projects, including full physical stock counts. Liaise with warehouse management to ensure operational readiness for volume fluctuations, promotional activity, peak trading periods, and other client driven changes. Lead and deliver continuous improvement initiatives focused on enhancing efficiency, quality, productivity, and capacity. Provide support across the operation and undertake additional duties as required to support site and business objectives. Skills & Experience Required Minimum of 2 years' administrative experience within a logistics, warehousing, or supply chain environment. Strong analytical and problem solving skills with the ability to interpret operational data and trends. Excellent verbal and written communication skills, with the confidence to engage with stakeholders at all levels. Experience monitoring KPIs and supporting the implementation of continuous improvement initiatives. Advanced Microsoft Excel skills, including reporting, data analysis, and manipulation of large datasets. Ability to learn and develop expert level knowledge of Warehouse Management Systems (WMS). Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. High attention to detail and commitment to accuracy. Benefits Competitive salary 33 days annual leave, inclusive of bank holidays Life insurance Competitive pension scheme Retail and various discounts via a benefits platform Health and wellbeing initiatives (EAP, OH, wellbeing hub via a benefits platform) Social events Exclusive client discounts On site parking Additional Information We are proud to be an inclusive and diverse organization where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
25/07/2026
Full time
Overview Ready to Join the Backstage Crew? At Bleckmann, we've been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes - from moving boxes to moving data, from pack & ship to IT and HR. Whether you're on the warehouse floor or behind a screen, you'll find strong connections with colleagues who support and celebrate you. Job Details Fixed term position working Monday to Friday covering the hours of 08:00 - 16:00, with flexibility required during peak periods. Role offers a salary of £29,288.09, depending on skills and experience. Key Responsibilities Perform data entry, data retrieval, database maintenance, and compile regular operational reports. Support the management of the relationship between Bleckmann and Amazon, helping to build and maintain a strong long term partnership. Monitor and analyse site KPIs, identifying performance issues and escalating breaches to relevant stakeholders. Prepare Weekly Business Review (WBR) reports and support the creation of Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Manage client expectations and ensure exceptional customer service remains at the forefront of all activities. Collaborate closely with site management teams to improve stock accuracy, service levels, and the successful delivery of client focused projects, including full physical stock counts. Liaise with warehouse management to ensure operational readiness for volume fluctuations, promotional activity, peak trading periods, and other client driven changes. Lead and deliver continuous improvement initiatives focused on enhancing efficiency, quality, productivity, and capacity. Provide support across the operation and undertake additional duties as required to support site and business objectives. Skills & Experience Required Minimum of 2 years' administrative experience within a logistics, warehousing, or supply chain environment. Strong analytical and problem solving skills with the ability to interpret operational data and trends. Excellent verbal and written communication skills, with the confidence to engage with stakeholders at all levels. Experience monitoring KPIs and supporting the implementation of continuous improvement initiatives. Advanced Microsoft Excel skills, including reporting, data analysis, and manipulation of large datasets. Ability to learn and develop expert level knowledge of Warehouse Management Systems (WMS). Strong organisational skills with the ability to manage multiple priorities in a fast paced environment. High attention to detail and commitment to accuracy. Benefits Competitive salary 33 days annual leave, inclusive of bank holidays Life insurance Competitive pension scheme Retail and various discounts via a benefits platform Health and wellbeing initiatives (EAP, OH, wellbeing hub via a benefits platform) Social events Exclusive client discounts On site parking Additional Information We are proud to be an inclusive and diverse organization where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
Business Intelligence and Long-Term Conditions Contract Lead The Business Intelligence and Contract Analyst will provide high-quality data analysis and reporting to support the management and monitoring of the Long-Term Conditions (LTC) outcome framework contract, working closely with Havering general practices. You will analyse complex patient activity data against contract baselines, identify financial risks or opportunities, to support general practices in achieving outcomes for patients and maximising funding. This is a critical role that requires a dynamic and flexible individual with advanced skills in use of EMIS, which is the clinical system used across Havering general practices. In addition, experience of NHS contracting, and primary care working is critical. The postholder will act as the central point of contact for the practices on all contractual matters, and acting as the subject matter expert on LTC LIS related contract matters on behalf of Primary Care Networks (PCNs) with NEL ICB. The post holder will play a key role with PCNs and practices, and PMO lead, Multidisciplinary Teams for LTC in shaping the management support and infrastructure for the new LTC outcome framework, The role requires strong communication, analytical, and problem-solving skills, alongside the ability to build and maintain effective relationships with a wide range of stakeholders, particularly, General Practices and PCNs. Main duties of the job Lead the monitoring and analysis of the Long-Term Conditions (LTC) contract by producing and interpreting performance reports, tracking outcome-based KPIs, and analysing complex EMIS and other datasets to monitor activity, funding and contractual performance. Develop dashboards, forecasts and business intelligence to identify trends, risks, opportunities and service improvements, supporting practices to maximise patient outcomes and contractual income. Manage activity reconciliation and financial reporting with NEL ICB, ensuring accurate payment schedules, timely invoicing and monthly reconciliation of income and costs. Produce predictive models and cost-benefit analyses to support demand, capacity and financial planning. Provide expert analytical and contractual support to GP practices, PCNs and Havering Health by translating complex data into clear, actionable insights, delivering reports and presentations, and providing on-site support where required. Build effective relationships with commissioners and system partners, act as the key organisational contact for contract-related matters, and represent Havering Health at meetings and working groups. Promote collaborative working, continuous improvement and high standards of business intelligence, acting as a subject matter expert and champion for data, analytics and contract performance across Havering Health. Job responsibilities Contract Monitoring & Activity Analysis Produce, analyse, and distribute monthly Service Level Agreement Monitoring reports to practices. Contract Monitoring: Tracking monthly contract performance, such as Payment by outcome, and other KPIs. Data Extraction & Modelling: Querying complex datasets from EMIS reports and analyse patient activity vs. funding available. Visualisation: Building interactive reporting dashboards to present financial and clinical data to non-analytical stakeholders in general practices and PCNs. Forecasting: Modelling future demand, capacity, and service efficiency to outcome delivery and risk mitigation. Monitor performance against the LTC LIS Contract. Identify, investigate, and report on significant variances between actual patient activity and expected performance matrix. Support the reconciliation and challenges process with PCNs and NEL Integrated Care Boards, identifying opportunities to enhance capacity and patient experience for general practices. To agree activity reconciliation and funding for practices with NEL ICB to ensure that invoicing is raised by HH finance promptly. Provide HH Finance team with accurate schedule of payments due at practice level and reconcile income and costs on a monthly basis against activity from Dashboard assigned by NEL CIB. Develop predictive models to forecast future patient activity, demand, capacity, and corresponding income. Conduct data-driven cost-benefit analyses to support practices for capacity management or reducing costs. Stakeholder Engagement & Support to General Practices Translate highly complex financial and technical data into clear, user-friendly reports for non-analytical staff in practices. Provide hands on support on site to practices as required. Present analytical findings to PCN CDs, GP partners and other practices staff and external commissioning partners to drive improvements or maximise fund. Build and maintain effective relationships with ICB, PCNs, General Practice, and wider system partners. Act as the main organisational interface for contract and service-related matters. Represent Havering Health at meetings as required. Prepare and present reports, briefings as required. Team Contribution Promote a collaborative and high-performing team environment. Be a champion for Havering Health on all data, analytics and contractual matters. Qualifications Degree in a highly quantitative or procurement or equivalent professional experience gained in wider NHS and Primary Care Experience Knowledge and Experience: Minimum 2-3 years of experience working as a data/business analyst and contract manager, ideally within primary care or must be in NHS. Strong experience of using EMIS and able to create searches. Direct experience with NHS contracting mechanisms Intermediate IT skills, able to use Microsoft Office applications, e.g., Word, Excel and PowerPoint. Problem solving and analytical skills. Technical Skills Advanced level EMIS, able to build searches as required. Advanced ability to complex data sets quickly. Good understanding and experience of primary care contracting and NHS contract monitoring regime. Basic knowledge of project management principles. Core Competencies Analytical Thinking: Ability to dissect complex KPIs and build data collections sources quickly. Must be able to work with practices staff and support timely delivery through analysis. Attention to Detail: High accuracy when handling critical financial metrics impacting practices and organisational income. Collaborative and solutions-focused approach to practices. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Havering Health Ltd Address Headoffice Registered Address: Orbital House, 20 Eastern Road
25/07/2026
Full time
Business Intelligence and Long-Term Conditions Contract Lead The Business Intelligence and Contract Analyst will provide high-quality data analysis and reporting to support the management and monitoring of the Long-Term Conditions (LTC) outcome framework contract, working closely with Havering general practices. You will analyse complex patient activity data against contract baselines, identify financial risks or opportunities, to support general practices in achieving outcomes for patients and maximising funding. This is a critical role that requires a dynamic and flexible individual with advanced skills in use of EMIS, which is the clinical system used across Havering general practices. In addition, experience of NHS contracting, and primary care working is critical. The postholder will act as the central point of contact for the practices on all contractual matters, and acting as the subject matter expert on LTC LIS related contract matters on behalf of Primary Care Networks (PCNs) with NEL ICB. The post holder will play a key role with PCNs and practices, and PMO lead, Multidisciplinary Teams for LTC in shaping the management support and infrastructure for the new LTC outcome framework, The role requires strong communication, analytical, and problem-solving skills, alongside the ability to build and maintain effective relationships with a wide range of stakeholders, particularly, General Practices and PCNs. Main duties of the job Lead the monitoring and analysis of the Long-Term Conditions (LTC) contract by producing and interpreting performance reports, tracking outcome-based KPIs, and analysing complex EMIS and other datasets to monitor activity, funding and contractual performance. Develop dashboards, forecasts and business intelligence to identify trends, risks, opportunities and service improvements, supporting practices to maximise patient outcomes and contractual income. Manage activity reconciliation and financial reporting with NEL ICB, ensuring accurate payment schedules, timely invoicing and monthly reconciliation of income and costs. Produce predictive models and cost-benefit analyses to support demand, capacity and financial planning. Provide expert analytical and contractual support to GP practices, PCNs and Havering Health by translating complex data into clear, actionable insights, delivering reports and presentations, and providing on-site support where required. Build effective relationships with commissioners and system partners, act as the key organisational contact for contract-related matters, and represent Havering Health at meetings and working groups. Promote collaborative working, continuous improvement and high standards of business intelligence, acting as a subject matter expert and champion for data, analytics and contract performance across Havering Health. Job responsibilities Contract Monitoring & Activity Analysis Produce, analyse, and distribute monthly Service Level Agreement Monitoring reports to practices. Contract Monitoring: Tracking monthly contract performance, such as Payment by outcome, and other KPIs. Data Extraction & Modelling: Querying complex datasets from EMIS reports and analyse patient activity vs. funding available. Visualisation: Building interactive reporting dashboards to present financial and clinical data to non-analytical stakeholders in general practices and PCNs. Forecasting: Modelling future demand, capacity, and service efficiency to outcome delivery and risk mitigation. Monitor performance against the LTC LIS Contract. Identify, investigate, and report on significant variances between actual patient activity and expected performance matrix. Support the reconciliation and challenges process with PCNs and NEL Integrated Care Boards, identifying opportunities to enhance capacity and patient experience for general practices. To agree activity reconciliation and funding for practices with NEL ICB to ensure that invoicing is raised by HH finance promptly. Provide HH Finance team with accurate schedule of payments due at practice level and reconcile income and costs on a monthly basis against activity from Dashboard assigned by NEL CIB. Develop predictive models to forecast future patient activity, demand, capacity, and corresponding income. Conduct data-driven cost-benefit analyses to support practices for capacity management or reducing costs. Stakeholder Engagement & Support to General Practices Translate highly complex financial and technical data into clear, user-friendly reports for non-analytical staff in practices. Provide hands on support on site to practices as required. Present analytical findings to PCN CDs, GP partners and other practices staff and external commissioning partners to drive improvements or maximise fund. Build and maintain effective relationships with ICB, PCNs, General Practice, and wider system partners. Act as the main organisational interface for contract and service-related matters. Represent Havering Health at meetings as required. Prepare and present reports, briefings as required. Team Contribution Promote a collaborative and high-performing team environment. Be a champion for Havering Health on all data, analytics and contractual matters. Qualifications Degree in a highly quantitative or procurement or equivalent professional experience gained in wider NHS and Primary Care Experience Knowledge and Experience: Minimum 2-3 years of experience working as a data/business analyst and contract manager, ideally within primary care or must be in NHS. Strong experience of using EMIS and able to create searches. Direct experience with NHS contracting mechanisms Intermediate IT skills, able to use Microsoft Office applications, e.g., Word, Excel and PowerPoint. Problem solving and analytical skills. Technical Skills Advanced level EMIS, able to build searches as required. Advanced ability to complex data sets quickly. Good understanding and experience of primary care contracting and NHS contract monitoring regime. Basic knowledge of project management principles. Core Competencies Analytical Thinking: Ability to dissect complex KPIs and build data collections sources quickly. Must be able to work with practices staff and support timely delivery through analysis. Attention to Detail: High accuracy when handling critical financial metrics impacting practices and organisational income. Collaborative and solutions-focused approach to practices. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Havering Health Ltd Address Headoffice Registered Address: Orbital House, 20 Eastern Road
Senior Service Delivery Analyst Role Summary The Senior Service Delivery Analyst will support the management and continual improvement of business-critical IT services, working closely with internal stakeholders and suppliers to ensure effective service delivery. Key Responsibilities IT Service Delivery Management and Service Improvement. Service performance monitoring and reporting. Major incident and escalation management. Supplier governance and service review activities. Stakeholder management across business and IT functions. Service continuity, compliance and risk management activities. Supporting transitions of new or changed services into live operation. Identification and delivery of service improvements. Skills & Experience Essential Experience in a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a medium to large organisation. ITIL Foundation certification (v3 or v4). Strong analytical and service reporting capability. Experience managing incidents, escalations and service issues. Strong communication and stakeholder management skills. Desirable Experience with ServiceNow or equivalent ITSM tools. Experience working within Agile environments. Experience within regulated industries. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
25/07/2026
Full time
Senior Service Delivery Analyst Role Summary The Senior Service Delivery Analyst will support the management and continual improvement of business-critical IT services, working closely with internal stakeholders and suppliers to ensure effective service delivery. Key Responsibilities IT Service Delivery Management and Service Improvement. Service performance monitoring and reporting. Major incident and escalation management. Supplier governance and service review activities. Stakeholder management across business and IT functions. Service continuity, compliance and risk management activities. Supporting transitions of new or changed services into live operation. Identification and delivery of service improvements. Skills & Experience Essential Experience in a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a medium to large organisation. ITIL Foundation certification (v3 or v4). Strong analytical and service reporting capability. Experience managing incidents, escalations and service issues. Strong communication and stakeholder management skills. Desirable Experience with ServiceNow or equivalent ITSM tools. Experience working within Agile environments. Experience within regulated industries. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Infrastructure Risk AnalystApplylocations: Faslane, Argyll, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Title: Infrastructure Risk AnalystThe KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. About the Role As an Infrastructure Risk Analyst, you will support the management of infrastructure-related risks within a complex and highly regulated environment. Working closely with infrastructure and compliance teams, you will help maintain risk registers, analyse risk data, monitor mitigation activities, and produce reporting that enables informed decision-making and effective governance. The role is ideal for someone with risk management knowledge and infrastructure experience who enjoys working with data, stakeholders, and continuous improvement initiatives Required Experience Experience supporting risk management activities, including risk identification, assessment, monitoring, and reporting. Experience analysing data and producing reports, dashboards, or trend analysis to support decision-making. Strong attention to detail with the ability to validate and interpret information from multiple sources. Experience engaging with stakeholders to gather information and support risk review activities. Good written and verbal communication skills, with the ability to present findings clearly to different audiences. Location This role is remote with occasional site visitsYour own transport is essential. Security Requirements SC Clearance Due to the secure nature of this project, restrictions in relation to UK residency and nationality will apply. KBR Benefits & More Belong. Connect. Grow. At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow.Join Our Talent Community!KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. About Us KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.
25/07/2026
Full time
Infrastructure Risk AnalystApplylocations: Faslane, Argyll, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Title: Infrastructure Risk AnalystThe KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. About the Role As an Infrastructure Risk Analyst, you will support the management of infrastructure-related risks within a complex and highly regulated environment. Working closely with infrastructure and compliance teams, you will help maintain risk registers, analyse risk data, monitor mitigation activities, and produce reporting that enables informed decision-making and effective governance. The role is ideal for someone with risk management knowledge and infrastructure experience who enjoys working with data, stakeholders, and continuous improvement initiatives Required Experience Experience supporting risk management activities, including risk identification, assessment, monitoring, and reporting. Experience analysing data and producing reports, dashboards, or trend analysis to support decision-making. Strong attention to detail with the ability to validate and interpret information from multiple sources. Experience engaging with stakeholders to gather information and support risk review activities. Good written and verbal communication skills, with the ability to present findings clearly to different audiences. Location This role is remote with occasional site visitsYour own transport is essential. Security Requirements SC Clearance Due to the secure nature of this project, restrictions in relation to UK residency and nationality will apply. KBR Benefits & More Belong. Connect. Grow. At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow.Join Our Talent Community!KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. About Us KBR - Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what's right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver.
We are looking for a Senior Network & Security Analyst to join our team. With a strong network engineering background, you will also need experience within cyber security, with a strong knowledge of Palo Alto and project based work. An opportunity to fully own your daily duties and tasks, push yourself daily and really be a SME in your field. This role offers a competitive salary and benefits package plus additional payments for operational on-call and overtime opportunities. The role in a nutshell To provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. To complete projects on time, within scope and to budget. About the Department The Business Technology Solutions (BTS) department are responsible for delivering end-to-end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations. They look after both TFSUK and KINTO UK. The mission of BTS is to Give (giving the business the technology, applications and services it needs), Guide (guiding the business through changes using expertise and experience) and Guard (always protect the business). What you'll be doing Work closely with other members of the team to ensure the technology, security policies and procedures are in place to safeguard the business. Manage day to day operational cyber security tasks to maintain optimum business security. Develop, maintain, and support the organisations IT security systems including managing next generation firewalls, IPS, security SIEM tools, Endpoint and security devices or services, responding to security incidents and analysing security breaches. Develop, maintain, and support the organisations network including managing all Layer2/3 devices, LAN, WAN, Internet, B2B connections, RAS, NLB, Wi Fi ensuring they support the business goals and infrastructure. Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations for fixes, and implementing those fixes where applicable. Working on cyber security projects or those that require security input, including the rollout of new security measures across the business. Monitor SIEM tools and data feeds for threats and take appropriate action when required. Install and operate firewall and data encryption software to protect sensitive business information. Support the technical implementation of ongoing security requirements, including access control and technical audits. Ongoing assessment of risk and reporting to line manager allowing him to make informed decisions regarding cyber security. Analyse and identify potential threats to fine tune the existing security monitoring platforms. Create, maintain, and review security policies and controls across the business, in line with business needs. Manage, update, and resolve incidents or service requests, in adherence to all applicable Service Level Agreements Research current and developing cyber security products and standards. Deploy patches to security devices in a timely manner and ensure any detected vulnerabilities are fixed to ensure high levels of security are maintained. Perform daily monitoring of security estate to ensure there is no unplanned downtime, breaches of security or network vulnerabilities. Create, maintain, and adhere to operational policies, procedures, and standards to effectively support the operational business. Create and maintain system documentation including documentation sufficient for someone else to cover in your absence Participate in the development, testing and maintenance of disaster recovery and business continuity plans Recommend, develop, and implement system solutions through analysis of business requirements and new developments in technology Effectively manage small works requests in line with defined procedures Liaise with 3rd party company representatives to ensure that satisfactory support, supply, and maintenance services are provided Provide specialised technical assistance in the planning and development of new projects and systems Ensure that IT equipment inventory information is entered and maintained How you could stretch this role Demonstrate a flexible approach to working hours and travel, and work closely with other members of IT, to meet with support and project deadlines. Participate in IT Strategy reviews as required Suggest improvements to the department's processes and procedures (where appropriate), encouraging a work culture of continuous improvement. Involvement in ad hoc projects. Support, coach and assist other team members and advise on new preventative measures and fixes. Communicate with other teams to resolve escalated issues quickly and efficiently. Identify any potential problem areas and devise methods of prevention Ensure housekeeping and maintenance routines are executed when required Key Experience & Skills Essential Experience Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Attributes & Behaviours Good time management and organisational skills. Strong written and verbal communication, including confidence in presenting. Self motivated and proactive worker. Keen attention to detail. Able to work effectively with all levels of staff and external partners. Professional attitude and motivation by producing quality results Methodical and structured approach to work At Toyota Financial Services (TFS) it is more than just an externally benchmarked salary and bonus, we also offer: Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Access to attractive car schemes for you (and your family) for Toyota & Lexus cars Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). Generous annual leave of 25 days which increases with service and holiday purchase option Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services Employee Assistance Program Eye tests Onsite gym, Sports and Social Club, & flu jabs to keep you healthy Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion. Dress for your day policy to make you feel comfortable at work Eco HQ, free parking & restaurant Two volunteering days per year Reward gateway voucher discounts Flexible working scheme and we welcome flexible working conversations at interview Regular 121s with your manager, a personal development review (PReview) each quarter A wide range of learning & development opportunities including Linked In Learning courses £250 contribution towards you learning something new outside of work Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun! Equal Employment Opportunity We are a Disability Confident Employer and welcome all applicants to request accommodations during the recruitment process.
25/07/2026
Full time
We are looking for a Senior Network & Security Analyst to join our team. With a strong network engineering background, you will also need experience within cyber security, with a strong knowledge of Palo Alto and project based work. An opportunity to fully own your daily duties and tasks, push yourself daily and really be a SME in your field. This role offers a competitive salary and benefits package plus additional payments for operational on-call and overtime opportunities. The role in a nutshell To provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. To complete projects on time, within scope and to budget. About the Department The Business Technology Solutions (BTS) department are responsible for delivering end-to-end business technology and change through their four key functions of Governance, Projects & Change, Delivery and Technical Operations. They look after both TFSUK and KINTO UK. The mission of BTS is to Give (giving the business the technology, applications and services it needs), Guide (guiding the business through changes using expertise and experience) and Guard (always protect the business). What you'll be doing Work closely with other members of the team to ensure the technology, security policies and procedures are in place to safeguard the business. Manage day to day operational cyber security tasks to maintain optimum business security. Develop, maintain, and support the organisations IT security systems including managing next generation firewalls, IPS, security SIEM tools, Endpoint and security devices or services, responding to security incidents and analysing security breaches. Develop, maintain, and support the organisations network including managing all Layer2/3 devices, LAN, WAN, Internet, B2B connections, RAS, NLB, Wi Fi ensuring they support the business goals and infrastructure. Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations for fixes, and implementing those fixes where applicable. Working on cyber security projects or those that require security input, including the rollout of new security measures across the business. Monitor SIEM tools and data feeds for threats and take appropriate action when required. Install and operate firewall and data encryption software to protect sensitive business information. Support the technical implementation of ongoing security requirements, including access control and technical audits. Ongoing assessment of risk and reporting to line manager allowing him to make informed decisions regarding cyber security. Analyse and identify potential threats to fine tune the existing security monitoring platforms. Create, maintain, and review security policies and controls across the business, in line with business needs. Manage, update, and resolve incidents or service requests, in adherence to all applicable Service Level Agreements Research current and developing cyber security products and standards. Deploy patches to security devices in a timely manner and ensure any detected vulnerabilities are fixed to ensure high levels of security are maintained. Perform daily monitoring of security estate to ensure there is no unplanned downtime, breaches of security or network vulnerabilities. Create, maintain, and adhere to operational policies, procedures, and standards to effectively support the operational business. Create and maintain system documentation including documentation sufficient for someone else to cover in your absence Participate in the development, testing and maintenance of disaster recovery and business continuity plans Recommend, develop, and implement system solutions through analysis of business requirements and new developments in technology Effectively manage small works requests in line with defined procedures Liaise with 3rd party company representatives to ensure that satisfactory support, supply, and maintenance services are provided Provide specialised technical assistance in the planning and development of new projects and systems Ensure that IT equipment inventory information is entered and maintained How you could stretch this role Demonstrate a flexible approach to working hours and travel, and work closely with other members of IT, to meet with support and project deadlines. Participate in IT Strategy reviews as required Suggest improvements to the department's processes and procedures (where appropriate), encouraging a work culture of continuous improvement. Involvement in ad hoc projects. Support, coach and assist other team members and advise on new preventative measures and fixes. Communicate with other teams to resolve escalated issues quickly and efficiently. Identify any potential problem areas and devise methods of prevention Ensure housekeeping and maintenance routines are executed when required Key Experience & Skills Essential Experience Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Attributes & Behaviours Good time management and organisational skills. Strong written and verbal communication, including confidence in presenting. Self motivated and proactive worker. Keen attention to detail. Able to work effectively with all levels of staff and external partners. Professional attitude and motivation by producing quality results Methodical and structured approach to work At Toyota Financial Services (TFS) it is more than just an externally benchmarked salary and bonus, we also offer: Hybrid working pattern is 2 days in the office and 3 days from a location of your choice. Access to attractive car schemes for you (and your family) for Toyota & Lexus cars Excellent pension scheme (up to 6% employee contribution and 15% employer contribution). Generous annual leave of 25 days which increases with service and holiday purchase option Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services Employee Assistance Program Eye tests Onsite gym, Sports and Social Club, & flu jabs to keep you healthy Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion. Dress for your day policy to make you feel comfortable at work Eco HQ, free parking & restaurant Two volunteering days per year Reward gateway voucher discounts Flexible working scheme and we welcome flexible working conversations at interview Regular 121s with your manager, a personal development review (PReview) each quarter A wide range of learning & development opportunities including Linked In Learning courses £250 contribution towards you learning something new outside of work Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun! Equal Employment Opportunity We are a Disability Confident Employer and welcome all applicants to request accommodations during the recruitment process.
Senior BI Developer As part of our continued growth and investment in our data and analytics capabilities, we're recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You'll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. You'll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. What you'll be doing Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution. Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues What we're looking for We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment Working with data from multiple systems and structures and at different velocities including near real time Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation Advanced SQL development including query development and optimisation, stored procedures, and performance tuning Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous Change management using JIRA and Confluence would be an advantage Experience using and implementing AI agents for code creation and process efficiency would be advantageous What we offer 25days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
25/07/2026
Full time
Senior BI Developer As part of our continued growth and investment in our data and analytics capabilities, we're recruiting for an experienced Senior BI Developer to join our dynamic direct-to-consumer (D2C) business. This is a key opportunity to play a central role in shaping how data is leveraged to drive insight, inform decisions, and support ongoing business success. As the Senior BI Developer, you will play a pivotal role in designing, building, and maintaining the data assets that underpin our reporting, analytics, and customer marketing capabilities. You'll work closely with stakeholders to define requirements, develop best-in-class data products, and produce engaging and accurate reporting used by our teams and senior managers to track performance and make strategic decisions. You'll also form a key part of our wider data community, ensuring that our organisational data supports our ambitious growth targets. And most importantly you will contribute to our company data strategy by supporting colleagues to become even more data literate and ensuring they have reliable and relevant data and reporting at their fingertips. What you'll be doing Working closely with internal stakeholders to define and deliver the data products and reports which meet their needs Collaborating with data engineers and integration specialists within the team and across the wider business to deliver data pipelines, ETL processes and data models that meet requirements Developing and maintaining a suite of engaging Power BI dashboards including enterprise level semantic models along with user and data permissions management Owning and continuously improving the data models including data and KPI definitions ensuring consistency of use Supporting analysts and researchers in the team with data-driven initiatives, ensuring they have the data at hand to complete projects Developing, maintaining, and adhering to robust data and delivery processes including testing, monitoring, documentation, and issue resolution. Contributing to the overall data literacy of the business by ensuring data and dashboards are understood and adopted Supporting our wider company data strategy by contributing and adhering to our data development frameworks, and engaging with Data Governance to resolve quality and integrity issues What we're looking for We're looking for someone with a broad range of competence, knowledge and skills which would help you succeed in this role, but it is not critical to meet every single criteria listed below. We encourage a wide range of applicants. Proven mid to senior level experience in data engineering, data architecture design and delivery, and BI within a data-intensive environment Working with data from multiple systems and structures and at different velocities including near real time Strong knowledge of data architecture (Snowflake is preferred), SQL development, security, and process optimisation Advanced SQL development including query development and optimisation, stored procedures, and performance tuning Expert knowledge of end-to-end enterprise BI using Power BI including semantic modelling, DAX, Power Query, data visualisation best practice, report development, and performance optimisation Advanced data modelling including dimensional modelling, star schema design, database layers, and data mart development Knowledge of BI solution delivery methodologies including requirements and discovery, Agile delivery, testing, deployment, and post-production support Strong understanding of data governance and security frameworks including data quality, metadata management, lineage, user and permission management, compliance, and access controls Excellent documentation skills with the ability to create and maintain solution designs, data dictionaries, business glossaries and technical standards Strong stakeholder management, communication and business partnering skills with the ability to translate business requirements into data solutions Experience of marketing orchestration platforms (e.g. Bloomreach) or reverse ETL tools (e.g. HighTouch) is desirable Knowledge of marketing and digital data (e.g. Google Analytics, BiqQuery) would be advantageous Change management using JIRA and Confluence would be an advantage Experience using and implementing AI agents for code creation and process efficiency would be advantageous What we offer 25days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM, and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a 'can do' attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence
25/07/2026
Full time
Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues and work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests, connector failures, and data exceptions. Perform operational activities: User/account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled tasks) by reviewing logs/config and coordinating code fixes with L3. Execute approved changes (configuration updates, run profile changes, connection updates) following change control. Produce and maintain runbooks, known error database (KEDB) articles, and operational documentation. Drive problem management: trend recurring incidents, perform root cause analysis with L3, and track permanent fixes. Coordinate with upstream/downstream teams (AD, Entra ID, HR feeds, ServiceNow) to resolve integration issues. Participate in on call/major incident processes as required. Knowledge of LDAP integrations, file transfer protocols such as SMB, as well as TLS protocols, ciphers, encryption and other authentication technologies. Experience with Kerberos, NTLM, and other standard LDAP authentication methods. Ability to troubleshoot application integration issues and assist with application configuration setup. Must be able to work in a team environment with a 'can do' attitude capable of overcoming difficult challenges. Providing support to the wider team during outages / incidents Essential Skills Experience in L2 application/production support for enterprise systems (incident, problem, change). Working knowledge of Microsoft Identity Manager (MIM) operations: Sync run profiles, connector space/metaverse basics, error handling MIM Service request processing and workflow fallouts (desirable) Strong SQL Server skills for investigation and reporting (T SQL querying, joins, basic performance awareness). Understanding of .NET/C# applications from a support perspective (logs, config, services, troubleshooting-not necessarily full time development). Familiarity with Active Directory concepts (users, groups, OU structure, permissions). Must show a progressive advancement in responsibility including deep troubleshooting technical skills. Self driven and be able to work independently with minimal supervision Requirements gathering in a technical environment - Cloud and on premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability to optimise processes and maximise efficiency Strong stakeholder engagement and communication skills Confident at presenting what they are working on Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate Accountability for deliverables and proven track record of delivering on schedule Good time management Must be self sufficient; able to deliver quality output without supervision Proficient in MS Excel, Visio, Confluence
Claims / Underwriting Data Analyst Reporting to the Underwriting Management Analyst within the Management Underwriting department, you will be responsible for analysing the claims performance of the organisation, external service providers and clients, this includes compiling reports, monitoring trends/results and providing analysis that enhances the claims area of the company. The successful candidate will have primary responsibility for initial catastrophe event outlier estimation processes, including producing & circulating aggregate exposure reports, analysis of catastrophe information and production of management information reports. Duties will include Assist with regular revision of catastrophe reports. Liaise with all stakeholders on catastrophe reporting / data needs. Assess and provide input on improvements/enhancements to data standards. Work with IT development department, other units of the group &/or third parties on data and analytics projects, as required. Analyse claims performance of the company, external providers and clients, including review and assessment of KPI/SLAs and current/historic claims trends. Liaise with clients to enhance the performance of their contracts. Design and develop new specific claims reports to run from the company's data warehouse and reporting services software. Date: 6 Apr 2023 Sector: INSURANCE Type: Permanent Location: London Salary: £41000 - 54500 per annum Email: Ref: BT487
25/07/2026
Full time
Claims / Underwriting Data Analyst Reporting to the Underwriting Management Analyst within the Management Underwriting department, you will be responsible for analysing the claims performance of the organisation, external service providers and clients, this includes compiling reports, monitoring trends/results and providing analysis that enhances the claims area of the company. The successful candidate will have primary responsibility for initial catastrophe event outlier estimation processes, including producing & circulating aggregate exposure reports, analysis of catastrophe information and production of management information reports. Duties will include Assist with regular revision of catastrophe reports. Liaise with all stakeholders on catastrophe reporting / data needs. Assess and provide input on improvements/enhancements to data standards. Work with IT development department, other units of the group &/or third parties on data and analytics projects, as required. Analyse claims performance of the company, external providers and clients, including review and assessment of KPI/SLAs and current/historic claims trends. Liaise with clients to enhance the performance of their contracts. Design and develop new specific claims reports to run from the company's data warehouse and reporting services software. Date: 6 Apr 2023 Sector: INSURANCE Type: Permanent Location: London Salary: £41000 - 54500 per annum Email: Ref: BT487
Lancashire & South Cumbria NHS Foundation Trust
Preston, Lancashire
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve. As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including: Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care. Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support. Extensive community physical health and well being services for children and adults, covering prevention, treatment, rehabilitation, and long term condition management. The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services. Please note - this role does not offer sponsorship. An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services. You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions. We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects. You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles. We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies. Main duties of the job The Digital Business Analyst will support the delivery of digital enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will: Engage with clinical and operational teams to understand existing pathways and processes Support the identification, analysis and documentation of business requirements Assist in the co design of future state processes and digital solutions Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis Support stakeholder engagement and communication throughout the project lifecycle Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits Support the planning and delivery of change management activities to enable successful adoption of digital solutions Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment. Working for our organisation LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under represented groups. If you'd like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi time. The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work. Detailed job description and main responsibilities Corren Counsell Senior Digital Business Analyst For more details on this vacancy please review the attached job description and person specification. Person specification Qualifications Educated to degree level or equivalent experience BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience Knowledge Understanding of Business Analysis lifecycle and core techniques Awareness of digital transformation or service improvement approaches Knowledge of current NHS affairs Understanding of requirements gathering and documentation processes Experience Experience supporting business analysis or service improvement activities Experience of gathering and documenting requirements Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes Experience working with data and metrics to support evaluation, reporting or service improvement activities You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within four weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates. Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them. Please ensure that you read the person specification as your application will be measured against this document. If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria. For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s). Employer certification / accreditation badges Application numbers This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.
25/07/2026
Full time
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve. As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including: Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care. Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support. Extensive community physical health and well being services for children and adults, covering prevention, treatment, rehabilitation, and long term condition management. The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services. Please note - this role does not offer sponsorship. An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services. You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions. We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects. You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles. We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies. Main duties of the job The Digital Business Analyst will support the delivery of digital enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will: Engage with clinical and operational teams to understand existing pathways and processes Support the identification, analysis and documentation of business requirements Assist in the co design of future state processes and digital solutions Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis Support stakeholder engagement and communication throughout the project lifecycle Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits Support the planning and delivery of change management activities to enable successful adoption of digital solutions Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment. Working for our organisation LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under represented groups. If you'd like to discuss your application, please ask. We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services. LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi time. The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work. Detailed job description and main responsibilities Corren Counsell Senior Digital Business Analyst For more details on this vacancy please review the attached job description and person specification. Person specification Qualifications Educated to degree level or equivalent experience BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience Knowledge Understanding of Business Analysis lifecycle and core techniques Awareness of digital transformation or service improvement approaches Knowledge of current NHS affairs Understanding of requirements gathering and documentation processes Experience Experience supporting business analysis or service improvement activities Experience of gathering and documenting requirements Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes Experience working with data and metrics to support evaluation, reporting or service improvement activities You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within four weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates. Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them. Please ensure that you read the person specification as your application will be measured against this document. If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria. For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s). Employer certification / accreditation badges Application numbers This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, communications and engineering skills to the Citi's Execution Services Production Support team. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We are looking for a seasoned production support engineer who would be part of the global execution services support team. The person would support the Custody FX product within Execution Services. The role demands engaging various stakeholders including Development and Business partners and providing level 2 support for troubleshooting production issues. What you'll do: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Partner with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Day to day monitoring and observability of the applications and work to enhance them proactively or at the back of any issues. Work on engineering aspects of the role to reduce toil in the systems, enhance observability and reporting. Communicating with operations, traders to troubleshoot the issues with applications and communicate effectively. Drive major incident meetings, impact analysis and communications and problem management to understand the root cause. What we'll need from you: Relevant experience in an application support role, preferably in an FX suite of applications including trading and settlements. Hands on experience with cloud servers such as ECS and AWS, MS SQL / Oracle Database, Windows and UNIX OS. Should understand how monitoring works, preferably with ITRS Geneos, and understanding of MQ or other mechanisms. Experience developing automation with shell scripting or Python would be an add on. Well aware of ITIL principles such as Incident Management, Change Management, and Problem Management. Effective written and verbal communications, including the ability to explain technical issues in simple terms that non IT staff can understand. Good analytical skills. Effectively share information with other support team members and with other technology teams. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/07/2026
Full time
Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving, communications and engineering skills to the Citi's Execution Services Production Support team. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We are looking for a seasoned production support engineer who would be part of the global execution services support team. The person would support the Custody FX product within Execution Services. The role demands engaging various stakeholders including Development and Business partners and providing level 2 support for troubleshooting production issues. What you'll do: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Partner with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Day to day monitoring and observability of the applications and work to enhance them proactively or at the back of any issues. Work on engineering aspects of the role to reduce toil in the systems, enhance observability and reporting. Communicating with operations, traders to troubleshoot the issues with applications and communicate effectively. Drive major incident meetings, impact analysis and communications and problem management to understand the root cause. What we'll need from you: Relevant experience in an application support role, preferably in an FX suite of applications including trading and settlements. Hands on experience with cloud servers such as ECS and AWS, MS SQL / Oracle Database, Windows and UNIX OS. Should understand how monitoring works, preferably with ITRS Geneos, and understanding of MQ or other mechanisms. Experience developing automation with shell scripting or Python would be an add on. Well aware of ITIL principles such as Incident Management, Change Management, and Problem Management. Effective written and verbal communications, including the ability to explain technical issues in simple terms that non IT staff can understand. Good analytical skills. Effectively share information with other support team members and with other technology teams. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
