Digital Business Analyst

Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.

As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:

• Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
• Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Extensive community physical health and well being services for children and adults, covering prevention, treatment, rehabilitation, and long term condition management.

The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children's nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.

Please note - this role does not offer sponsorship.

An exciting opportunity has arisen to join our Digital Health Service at Lancashire and South Cumbria NHS Foundation Trust as a Digital Business Analyst. The successful candidate will join the Business Analysis and Change Team, supporting the delivery of digital transformation across our services.

You will work as part of a dynamic team to support the analysis, design and implementation of digital change initiatives. This includes working closely with clinical teams, operational managers and wider stakeholders to understand current processes, identify opportunities for improvement and support the development of effective digital solutions.

We are looking for a motivated and organised individual with experience in business analysis or service improvement, ideally within a digital or healthcare environment. You will be confident engaging with stakeholders, gathering and documenting requirements, and supporting the delivery of change across a varied portfolio of projects.

You will have a good understanding of Business Analysis, including experience of using recognised tools, techniques and methodologies, along with a working knowledge of project management principles.

We would like to highlight that this position is not a Data Analyst role and is focused on Business Analysis and change delivery. Please ensure that your application clearly demonstrates relevant Business Analysis skills, experience and methodologies.

Main duties of the job

The Digital Business Analyst will support the delivery of digital enabled change across a range of clinical and support services. Working closely with project managers, digital leads and stakeholders, you will:

• Engage with clinical and operational teams to understand existing pathways and processes
• Support the identification, analysis and documentation of business requirements
• Assist in the co design of future state processes and digital solutions
• Produce clear and structured documentation, including process maps, requirements specifications and stakeholder analysis
• Support stakeholder engagement and communication throughout the project lifecycle
• Contribute to benefits realisation activities, including identifying, documenting and tracking expected benefits
• Support the planning and delivery of change management activities to enable successful adoption of digital solutions
• Work across multiple projects, supporting delivery in line with agreed priorities, timelines and standards

We welcome applications from candidates who are enthusiastic about digital transformation and improving services for patients and staff. This role offers the opportunity to further develop skills in business analysis, stakeholder engagement and change delivery within a supportive team environment.

Working for our organisation

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Detailed job description and main responsibilities

Corren Counsell Senior Digital Business Analyst

For more details on this vacancy please review the attached job description and person specification.

Person specification Qualifications

• Educated to degree level or equivalent experience
• BCS Foundation Certificate in Business Analysis (or working towards) or equivalent professional experience

Knowledge

• Understanding of Business Analysis lifecycle and core techniques
• Awareness of digital transformation or service improvement approaches
• Knowledge of current NHS affairs
• Understanding of requirements gathering and documentation processes

Experience

• Experience supporting business analysis or service improvement activities
• Experience of gathering and documenting requirements
• Experience supporting the identification, documentation and monitoring of benefits aligned to project or service outcomes
• Experience working with data and metrics to support evaluation, reporting or service improvement activities

You are advised to consider applying for LSCFT vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within four weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

Please note that further communication from LSCFT will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCFT to contact them.

Please ensure that you read the person specification as your application will be measured against this document.

If you use AI to assist with your application, you must declare this. Undeclared use may result in withdrawal. Please ensure your application reflects your own skills and experiences. While AI tools can assist, they may produce generic or inaccurate content. We encourage you to provide personal examples that demonstrate how you meet the essential criteria.

For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

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This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.