Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction
Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country.
Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact.
Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures.
We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'.
We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system.
Overall Target
Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027.
In Detail
1. Review business case and needs assessment and finalise specification documentation.
2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off.
3. Lead the promotion, distribution and follow up of the ITT to relevant software providers.
4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review.
5. Identify key risks of the project and create a risk register with mitigations.
6. Lead the internal process for deciding the winning tender.
7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role).
8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users.
9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer.
Requirements for Consultant
10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size.
11. Significant understanding of data protection and the handling of sensitive data.
12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline.
13. Desirable — experience of software for case history databases or other databases where the individual is the key index.
14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system.
15. Desirable — UK or EU-based.
Application Assessment: Implementation Phasing Plan
Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief.
Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following:
1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones.
2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use.
3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged.
4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.
Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.
How to Express an Interest
Please send a covering letter and your CV to development@prisonadvice.org.uk
The covering letter should outline at least three examples of similar procurements & implementations.
Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
02/04/2026
Full time
Contract: 6 months fixed term contract, full-time Location: London (hybrid-working) Closing Date : 15 April 2026
About the role
The Programme Manager is responsible for leading and coordinating a portfolio of related projects to deliver strategic outcomes across Trinity College London’s UK and international markets.
The role focuses on ensuring cohesive programme delivery, aligning multiple workstreams, and driving successful rollout and adoption across diverse markets. It brings together cross-functional initiatives into a structured programme, ensuring alignment to organisational priorities, effective governance, and realisation of benefits at scale.
This is a critical role within change delivery, combining strategic oversight with a strong focus on execution, stakeholder alignment, and market adoption.
Your duties will include, but not limited to:
Lead the end-to-end delivery of programmes comprising multiple interdependent projects across business and technology domains.
Define programme structure, governance, and delivery approach to ensure alignment across workstreams.
Ensure coordination and integration of project outputs into a coherent programme outcome.
Drive large-scale rollout and adoption across international and multi-market environments.
Maintain focus on benefits realisation, ensuring outcomes deliver measurable value.
Establish and maintain programme governance, ensuring alignment with organisational frameworks.
Provide clear, consolidated reporting on programme progress, risks, dependencies, and outcomes.
Identify and manage cross-project risks, issues, and dependencies at programme level.
Support decision-making through structured insight and recommendations to senior stakeholders
Ensure effective prioritisation of resources in line with strategic objectives.
Engage senior stakeholders, market leads, and functional teams to ensure alignment and commitment to programme outcomes.
Act as a central point of coordination between UK and market teams.
Drive stakeholder engagement strategies to support successful rollout and adoption.
Communicate programme vision, progress, and impact clearly across all levels of the organisation.
Lead the adoption of programme outputs across markets, ensuring sustainable implementation.
Support organisational change and business process improvement initiatives.
Embed continuous improvement, lessons learned, and best practice across programme delivery.
Contribute to the development of programme management capability within the organisation.
About you
Demonstrable experience delivering complex programmes within international or multi-market environments.
Proven experience managing large-scale rollout and adoption initiatives.
Strong understanding of programme governance, risk management, and benefits realisation.
Experience aligning multiple projects within a programme or portfolio structure.
Strong strategic thinking with the ability to translate strategy into coordinated delivery.
Excellent stakeholder management and influencing skills at senior levels.
Clear and confident communicator across technical and non-technical audiences.
Collaborative, adaptable, and able to operate in complex, evolving environments.
Outcome-focused, with a strong emphasis on value and impact.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Aspire Personnel Ltd
Great Linford, Buckinghamshire
Our client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office, working occasionally on client sites for larger projects. ( people) You will be responsible from order to operations including delivery of the projects, ordering, PM with client throughout project to completion and handover to finance for final billing. Then ongoing wider support after with the client and teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency and accountability. End-to-End Service Delivery Oversee the full lifecycle of customer solutions from sales order acceptance through to delivery, installation, service activation, and ongoing contract support. Ensure telecoms services such as hosted telephony, VoIP, SIP, connectivity, and associated solutions are delivered on time and within scope. Monitor delivery pipelines and proactively address delays, risks, or operational bottlenecks. Customer Experience & Retention Ensure a high standard of customer onboarding and service implementation. Maintain strong operational communication with customers throughout delivery and support. Support customer retention by ensuring high-quality operational service and issue resolution. Supplier & Partner Management Manage relationships with telecoms carriers, technology vendors, and service partners. Ensure suppliers meet delivery timelines and service level commitments. Negotiate and manage operational performance expectations with third-party providers. Process Development & Continuous Improvement Design, implement, and optimise operational processes to support business efficiency and growth. Identify opportunities to improve order delivery times, provisioning accuracy, and service support. Introduce automation, systems, and reporting tools where appropriate. Team Leadership Build, lead, and develop the operations and service delivery team. Provide leadership, structure, and accountability across operational functions. Work closely with Sales, Technical, and Finance teams to ensure seamless internal collaboration. Risk, Compliance & Quality Assurance Ensure all operational activities meet telecoms regulatory requirements and company policies. Maintain accurate service documentation, provisioning records, and operational reporting. Monitor service performance and ensure operational risks are managed effectively. Key Skills & Experience Essential Senior operational management experience within telecommunications, managed services, or IT service delivery. Strong understanding of telecoms technologies such as VoIP, SIP, hosted telephony, broadband, leased lines, and number porting. Proven ability to manage service delivery pipelines and operational teams. Experience managing supplier relationships within telecoms or technology sectors. Strong commercial awareness and ability to align operations with business objectives. Desirable Experience scaling operations in a growing SME or technology business. Familiarity with telecoms provisioning platforms and carrier management systems. Experience implementing operational systems, workflow automation, or service management tools.
14/04/2026
Full time
Our client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office, working occasionally on client sites for larger projects. ( people) You will be responsible from order to operations including delivery of the projects, ordering, PM with client throughout project to completion and handover to finance for final billing. Then ongoing wider support after with the client and teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency and accountability. End-to-End Service Delivery Oversee the full lifecycle of customer solutions from sales order acceptance through to delivery, installation, service activation, and ongoing contract support. Ensure telecoms services such as hosted telephony, VoIP, SIP, connectivity, and associated solutions are delivered on time and within scope. Monitor delivery pipelines and proactively address delays, risks, or operational bottlenecks. Customer Experience & Retention Ensure a high standard of customer onboarding and service implementation. Maintain strong operational communication with customers throughout delivery and support. Support customer retention by ensuring high-quality operational service and issue resolution. Supplier & Partner Management Manage relationships with telecoms carriers, technology vendors, and service partners. Ensure suppliers meet delivery timelines and service level commitments. Negotiate and manage operational performance expectations with third-party providers. Process Development & Continuous Improvement Design, implement, and optimise operational processes to support business efficiency and growth. Identify opportunities to improve order delivery times, provisioning accuracy, and service support. Introduce automation, systems, and reporting tools where appropriate. Team Leadership Build, lead, and develop the operations and service delivery team. Provide leadership, structure, and accountability across operational functions. Work closely with Sales, Technical, and Finance teams to ensure seamless internal collaboration. Risk, Compliance & Quality Assurance Ensure all operational activities meet telecoms regulatory requirements and company policies. Maintain accurate service documentation, provisioning records, and operational reporting. Monitor service performance and ensure operational risks are managed effectively. Key Skills & Experience Essential Senior operational management experience within telecommunications, managed services, or IT service delivery. Strong understanding of telecoms technologies such as VoIP, SIP, hosted telephony, broadband, leased lines, and number porting. Proven ability to manage service delivery pipelines and operational teams. Experience managing supplier relationships within telecoms or technology sectors. Strong commercial awareness and ability to align operations with business objectives. Desirable Experience scaling operations in a growing SME or technology business. Familiarity with telecoms provisioning platforms and carrier management systems. Experience implementing operational systems, workflow automation, or service management tools.
ERP Project Manager x 2 - Temporary (up to 24 months) Salary: £50,544 to £59,464 (dependent on experience) Contract Type: Temporary - Fixed Term Contract or Secondment Hours: Full Time Location: Poole, Dorset, England Location Description: Hybrid between home and Poole minimum 2 days per week working in the office Closing Date: 26-04-2026 Reference: 21448 Our Lifeboat crews and Lifeguards need a dedicated, professional and talented team behind them so that, whatever the weather, they can operate to the highest standards and save lives at sea. About the role An exciting opportunity has arisen for two ERP Project Managers to join our Digital Transformation Programme Team, who will be responsible for day-to-day delivery to time, cost and quality of large, strategic enterprise-wide projects. This includes all aspects of project management in a busy, delivery-focused environment. Some of the benefits - Salary of £50,544 to £59,464 (dependent on experience) - Flexible working - 26 days annual leave plus Bank Holidays - Outstanding pension scheme - Life assurance - Health and dental cashplan About you The successful candidates will: - Be experienced project managers who have seen through end-to-end delivery of Microsoft Dynamics 365 ERP systems - Have relevant qualifications - Understand the project lifecycle and are used to managing multiple projects from inception through to benefits realisation - Have strong planning and organisational skills, with the ability to prioritise and meet deadlines, while remaining calm and professional With a proven mix of project management and people skills, you will be someone who leads with integrity and consideration. You ll have excellent communication, analytical and problem-solving skills to help identify and resolve project risks and issues. If you have the necessary qualities, skills and experience, and want to be part of a team where your efforts contribute to saving even more lives, then we would love to hear from you. Safeguarding The RNLI is committed to safeguarding; protecting a person s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
14/04/2026
Contractor
ERP Project Manager x 2 - Temporary (up to 24 months) Salary: £50,544 to £59,464 (dependent on experience) Contract Type: Temporary - Fixed Term Contract or Secondment Hours: Full Time Location: Poole, Dorset, England Location Description: Hybrid between home and Poole minimum 2 days per week working in the office Closing Date: 26-04-2026 Reference: 21448 Our Lifeboat crews and Lifeguards need a dedicated, professional and talented team behind them so that, whatever the weather, they can operate to the highest standards and save lives at sea. About the role An exciting opportunity has arisen for two ERP Project Managers to join our Digital Transformation Programme Team, who will be responsible for day-to-day delivery to time, cost and quality of large, strategic enterprise-wide projects. This includes all aspects of project management in a busy, delivery-focused environment. Some of the benefits - Salary of £50,544 to £59,464 (dependent on experience) - Flexible working - 26 days annual leave plus Bank Holidays - Outstanding pension scheme - Life assurance - Health and dental cashplan About you The successful candidates will: - Be experienced project managers who have seen through end-to-end delivery of Microsoft Dynamics 365 ERP systems - Have relevant qualifications - Understand the project lifecycle and are used to managing multiple projects from inception through to benefits realisation - Have strong planning and organisational skills, with the ability to prioritise and meet deadlines, while remaining calm and professional With a proven mix of project management and people skills, you will be someone who leads with integrity and consideration. You ll have excellent communication, analytical and problem-solving skills to help identify and resolve project risks and issues. If you have the necessary qualities, skills and experience, and want to be part of a team where your efforts contribute to saving even more lives, then we would love to hear from you. Safeguarding The RNLI is committed to safeguarding; protecting a person s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out, dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Global Financial Services Firm is hiring for a Client Implementation Analyst / Specialist - Prime Brokerage with strong analytical, Prime Brokerage / margin operations, change management and client services skills to be based in their London office. Financial Services experience is essential, with a strong understanding of the trading lifecycle. This is a permanent role. They have a hybrid set-up of 2 days in the office and 3 days working from home per week. Salary range is between 55K - 70K + Bonus and Benefits. You will responsible for full system implementation projects and proof of concept (POC) projects, project management, client on-boarding, optimisation, JSON, Python, APIs, scripting, derivatives and/or trading lifecycle understanding, etc. Be able to understand, at least at a high level, how Prime Brokerage margin methodologies and how they apply to different HF client portfolios Have experience with reconciliation or resolution of margin related issues between HF clients and Prime Brokerage Risk teams Good understanding of how a PB business works, how they service clients, services they offer and the lifecycle Experience with trade data files, different data formats and market/reference data that are typically used in PB margin calculations You will ideally have between 3-5 years experience within Prime Brokerage and Margining. You will have knowledge of Financial Markets, ideally within Derivatives and/or the trading lifecycle. Please apply for immediate interview. CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
14/04/2026
Full time
Global Financial Services Firm is hiring for a Client Implementation Analyst / Specialist - Prime Brokerage with strong analytical, Prime Brokerage / margin operations, change management and client services skills to be based in their London office. Financial Services experience is essential, with a strong understanding of the trading lifecycle. This is a permanent role. They have a hybrid set-up of 2 days in the office and 3 days working from home per week. Salary range is between 55K - 70K + Bonus and Benefits. You will responsible for full system implementation projects and proof of concept (POC) projects, project management, client on-boarding, optimisation, JSON, Python, APIs, scripting, derivatives and/or trading lifecycle understanding, etc. Be able to understand, at least at a high level, how Prime Brokerage margin methodologies and how they apply to different HF client portfolios Have experience with reconciliation or resolution of margin related issues between HF clients and Prime Brokerage Risk teams Good understanding of how a PB business works, how they service clients, services they offer and the lifecycle Experience with trade data files, different data formats and market/reference data that are typically used in PB margin calculations You will ideally have between 3-5 years experience within Prime Brokerage and Margining. You will have knowledge of Financial Markets, ideally within Derivatives and/or the trading lifecycle. Please apply for immediate interview. CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
14/04/2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
P6 Planner 6 Month Contract Cardiff / Glasgow / London / Warwick / Wokingham Are you ready to take your project planning skills to the next level? Our client, a leading organization in the utilities industry, is seeking a dynamic and detail-oriented Project Planning Specialist to join their Major Programme Delivery (MPD) team. This is an exciting opportunity to contribute to transformative projects that align with strategic objectives and enhance governance outcomes! About the Role : As the P6 Planner, you will play a crucial role in ensuring that major initiatives are executed to the highest standards. Your expertise in project planning will be pivotal in supporting critical programs and initiatives across the organization's portfolio. You can be based in Wokingham, Warwick, Glasgow, or London, with the flexibility of hybrid working arrangements! Key Responsibilities : Lead key project planning principles including Scheduling, Risk Analysis, Baseline Management, and Critical Path Analysis. Establish and maintain Project Plans in collaboration with Subject Matter Experts (SMEs). Manage variances and change control processes post-baseline. Create and uphold project structures for smooth execution. Facilitate energizing planning sessions with workstreams and stakeholders. Offer guidance to project managers on planning approaches and tools tailored to project needs. Identify future capacity and capability requirements, collaborating with the team to develop strategies. Ensure the accuracy and quality of project data and reporting. Work closely with workstream leads to proactively manage and track project plans. Report on plan progress through robust governance structures. Support risk identification and mitigation planning for the program. Lead and run workshops as needed while assisting with other PMO tasks. About You : Proven experience in reviewing project progress data, including schedules, resources, and costs. Strong skills in creating detailed project plans and high-level milestones to keep projects on track. Proficiency in managing complex program plans across various tools, particularly Microsoft Project and POL. The ability to influence and work independently while also fostering strong teamwork and collaboration. Excellent communication skills to build relationships with colleagues at all levels. Strong prioritization skills to manage conflicting demands effectively. A keen eye for detail, ensuring accuracy while working at a fast pace. The ability to create engaging visual reports that clearly communicate timelines, critical paths, risks, and due dates. Application Process : To apply, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
14/04/2026
Contractor
P6 Planner 6 Month Contract Cardiff / Glasgow / London / Warwick / Wokingham Are you ready to take your project planning skills to the next level? Our client, a leading organization in the utilities industry, is seeking a dynamic and detail-oriented Project Planning Specialist to join their Major Programme Delivery (MPD) team. This is an exciting opportunity to contribute to transformative projects that align with strategic objectives and enhance governance outcomes! About the Role : As the P6 Planner, you will play a crucial role in ensuring that major initiatives are executed to the highest standards. Your expertise in project planning will be pivotal in supporting critical programs and initiatives across the organization's portfolio. You can be based in Wokingham, Warwick, Glasgow, or London, with the flexibility of hybrid working arrangements! Key Responsibilities : Lead key project planning principles including Scheduling, Risk Analysis, Baseline Management, and Critical Path Analysis. Establish and maintain Project Plans in collaboration with Subject Matter Experts (SMEs). Manage variances and change control processes post-baseline. Create and uphold project structures for smooth execution. Facilitate energizing planning sessions with workstreams and stakeholders. Offer guidance to project managers on planning approaches and tools tailored to project needs. Identify future capacity and capability requirements, collaborating with the team to develop strategies. Ensure the accuracy and quality of project data and reporting. Work closely with workstream leads to proactively manage and track project plans. Report on plan progress through robust governance structures. Support risk identification and mitigation planning for the program. Lead and run workshops as needed while assisting with other PMO tasks. About You : Proven experience in reviewing project progress data, including schedules, resources, and costs. Strong skills in creating detailed project plans and high-level milestones to keep projects on track. Proficiency in managing complex program plans across various tools, particularly Microsoft Project and POL. The ability to influence and work independently while also fostering strong teamwork and collaboration. Excellent communication skills to build relationships with colleagues at all levels. Strong prioritization skills to manage conflicting demands effectively. A keen eye for detail, ensuring accuracy while working at a fast pace. The ability to create engaging visual reports that clearly communicate timelines, critical paths, risks, and due dates. Application Process : To apply, please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to reviewing your application! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
The Role As a senior member of the planning function you will lead the project planning and control function on either a major project or be responsible for a number of smaller projects. You will be a key member of the project delivery team and support senior project and programme managers in the successful planning and control of project delivery. You will also be expected to support the overall business planning requirements of the organisation through the proper resourcing of plans under your control. As a Senior Planner you will utilise your experience and expertise to support improvement activities and ensure best practice is identified and implemented. You will also help mentor and coach more junior planners within the planning team. Responsibilities: Provide planning and controls leadership for the projects under your control Be the technical planning expert ensuring consistent application of standards and procedures, including templates and guidance and support to your programme/project team Develop and maintain plans in accordance with the client project management, planning and PM procedures and processes. Work closely with project, commercial and finance managers and members of the wider project team to ensure project schedules are accurately developed, maintained, resource and cost loaded. Work closely with site and possession planners to ensure cohesion between these different activities and the main project schedule. Work closely with the central Bids & Tendering team to ensure tender plans are developed through the mobilisation process into contract plans Build and maintain close working relationships with client representatives and work collaboratively to find the most efficient and effective planning and controls solutions. Perform critical path analysis and advise of possible actions and areas of concern. Ensure that the periodic project reporting requirements are met for both internal and client through the provision of KPI, EV, schedule delay and critical path analysis reports as required. Perform analysis and scenario modelling for any potential project change and be able to provide risks, issues, cost, resource and delay analysis. Promote and improve planning and controls within the organisation. What do I need to qualify for this job? Essential Requirements: Degree/HND/HNC level qualifications or relative demonstrable experience. Experience of planning major infrastructure projects preferably in the rail industry. Experience of working with senior management both internally and in the client organisation. Technical planning expert to advanced Primavera level with knowledge and use of other planning tool such as MS Project Self-motivated with sound interpersonal and communication skills, coupled with an assertive style of behaviour. Practiced analytical and problem solving skills Desirable Requirements: Technical/Engineering/Business background ideally with knowledge of railway signalling. Working knowledge and experience of project management methodologies, e.g. Prince 2. Experience of leading a planning team to deliver major infrastructure projects preferably in the rail industry. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
14/04/2026
Contractor
The Role As a senior member of the planning function you will lead the project planning and control function on either a major project or be responsible for a number of smaller projects. You will be a key member of the project delivery team and support senior project and programme managers in the successful planning and control of project delivery. You will also be expected to support the overall business planning requirements of the organisation through the proper resourcing of plans under your control. As a Senior Planner you will utilise your experience and expertise to support improvement activities and ensure best practice is identified and implemented. You will also help mentor and coach more junior planners within the planning team. Responsibilities: Provide planning and controls leadership for the projects under your control Be the technical planning expert ensuring consistent application of standards and procedures, including templates and guidance and support to your programme/project team Develop and maintain plans in accordance with the client project management, planning and PM procedures and processes. Work closely with project, commercial and finance managers and members of the wider project team to ensure project schedules are accurately developed, maintained, resource and cost loaded. Work closely with site and possession planners to ensure cohesion between these different activities and the main project schedule. Work closely with the central Bids & Tendering team to ensure tender plans are developed through the mobilisation process into contract plans Build and maintain close working relationships with client representatives and work collaboratively to find the most efficient and effective planning and controls solutions. Perform critical path analysis and advise of possible actions and areas of concern. Ensure that the periodic project reporting requirements are met for both internal and client through the provision of KPI, EV, schedule delay and critical path analysis reports as required. Perform analysis and scenario modelling for any potential project change and be able to provide risks, issues, cost, resource and delay analysis. Promote and improve planning and controls within the organisation. What do I need to qualify for this job? Essential Requirements: Degree/HND/HNC level qualifications or relative demonstrable experience. Experience of planning major infrastructure projects preferably in the rail industry. Experience of working with senior management both internally and in the client organisation. Technical planning expert to advanced Primavera level with knowledge and use of other planning tool such as MS Project Self-motivated with sound interpersonal and communication skills, coupled with an assertive style of behaviour. Practiced analytical and problem solving skills Desirable Requirements: Technical/Engineering/Business background ideally with knowledge of railway signalling. Working knowledge and experience of project management methodologies, e.g. Prince 2. Experience of leading a planning team to deliver major infrastructure projects preferably in the rail industry. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
14/04/2026
Full time
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience: 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN / LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Centre (e.g. MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016 / 2019 / 2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support. Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
14/04/2026
Full time
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience: 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN / LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Centre (e.g. MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016 / 2019 / 2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support. Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
14/04/2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
14/04/2026
Full time
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: 65,000 - 70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to 20 million and Development Finance proposals up to 10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment.
14/04/2026
Full time
Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: 65,000 - 70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to 20 million and Development Finance proposals up to 10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment.
Our client , a leading provider of integrated facility services, is seeking a Business Analyst to join their team. This is a unique opportunity to work remotely while impacting strategic decisions that drive the business forward and help make a difference across diverse environments worldwide. The Role As the Business Analyst, you will be a key player in the commercial bid process, ensuring that solutions are both competitive and robust. Your key responsibilities will include: Pricing Strategy: Developing and leading pricing strategies using top-down, bottom-up, and benchmarking methodologies. Data Analysis: Reviewing bid documents to identify pricing requirements, data gaps, contractual risks, and opportunities. Financial Modelling: Providing clear client clarifications and supporting financial workshops, including P&L and cashflow preparation. Collaboration: Working cross-functionally with Bid Managers, SMEs, Operations, and Procurement to deliver high-quality submissions. Risk Management: Owning all cost information for allocated bids and ensuring accurate, audit-ready documentation. Benchmarking: Utilising internal and external data to identify innovative pricing improvements and cost efficiencies. You To be successful in this role, you will bring a blend of financial acumen and analytical rigour: Financial Acumen: A solid understanding of P&L, cashflows, and costing models, including familiarity with relevant legislation such as TUPE and minimum wage requirements. Technical Skills: High proficiency in Microsoft Excel and Office tools; experience with BI software is highly advantageous. Analytical Mindset: Strong problem-solving skills with the ability to translate complex data sets into actionable project plans. Project Management: Proven experience managing multiple deadlines in a fast-paced environment with exceptional attention to detail. Communication: The ability to be credible and influential, confidently challenging and supporting decision-making with stakeholders at all levels. Package & Benefits Our client is committed to doing business the right way, fostering a culture that encourages professional growth and celebrates individual contributions. Contract Type: Permanent Place of Work: National (Remote / Home-based) Hours: 37.5 hours per week Culture: A positive, solution-focused workplace that values innovation, teamwork, and respect. Development: Opportunities to work on diverse, large-scale projects within a leading firm in the FM sector. Apply Now! Ready to contribute to a dynamic team and enhance your professional skills? Don't miss your chance to join a market leader. To apply for the position of Business Analyst , click Apply Now and send your CV to Lili Orton . Interviews are taking place now!
14/04/2026
Full time
Our client , a leading provider of integrated facility services, is seeking a Business Analyst to join their team. This is a unique opportunity to work remotely while impacting strategic decisions that drive the business forward and help make a difference across diverse environments worldwide. The Role As the Business Analyst, you will be a key player in the commercial bid process, ensuring that solutions are both competitive and robust. Your key responsibilities will include: Pricing Strategy: Developing and leading pricing strategies using top-down, bottom-up, and benchmarking methodologies. Data Analysis: Reviewing bid documents to identify pricing requirements, data gaps, contractual risks, and opportunities. Financial Modelling: Providing clear client clarifications and supporting financial workshops, including P&L and cashflow preparation. Collaboration: Working cross-functionally with Bid Managers, SMEs, Operations, and Procurement to deliver high-quality submissions. Risk Management: Owning all cost information for allocated bids and ensuring accurate, audit-ready documentation. Benchmarking: Utilising internal and external data to identify innovative pricing improvements and cost efficiencies. You To be successful in this role, you will bring a blend of financial acumen and analytical rigour: Financial Acumen: A solid understanding of P&L, cashflows, and costing models, including familiarity with relevant legislation such as TUPE and minimum wage requirements. Technical Skills: High proficiency in Microsoft Excel and Office tools; experience with BI software is highly advantageous. Analytical Mindset: Strong problem-solving skills with the ability to translate complex data sets into actionable project plans. Project Management: Proven experience managing multiple deadlines in a fast-paced environment with exceptional attention to detail. Communication: The ability to be credible and influential, confidently challenging and supporting decision-making with stakeholders at all levels. Package & Benefits Our client is committed to doing business the right way, fostering a culture that encourages professional growth and celebrates individual contributions. Contract Type: Permanent Place of Work: National (Remote / Home-based) Hours: 37.5 hours per week Culture: A positive, solution-focused workplace that values innovation, teamwork, and respect. Development: Opportunities to work on diverse, large-scale projects within a leading firm in the FM sector. Apply Now! Ready to contribute to a dynamic team and enhance your professional skills? Don't miss your chance to join a market leader. To apply for the position of Business Analyst , click Apply Now and send your CV to Lili Orton . Interviews are taking place now!
Technical Project Manager Overview We are seeking an experienced Technical Project Manager with a strong track record of delivering complex technical projects. This role is ideal for a structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including plans, RAID logs, and status reports Ensure governance standards and quality assurance processes are consistently met Key Requirements Proven experience delivering technical IT-focused projects in a structured environment PRINCE2 Practitioner certification ITIL certification (Foundation or higher) Strong experience managing third-party vendors and outsourced delivery partners Excellent stakeholder management and communication skills Ability to manage multiple projects or workstreams simultaneously Strong problem-solving skills with a proactive and solution-oriented mindset
14/04/2026
Contractor
Technical Project Manager Overview We are seeking an experienced Technical Project Manager with a strong track record of delivering complex technical projects. This role is ideal for a structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including plans, RAID logs, and status reports Ensure governance standards and quality assurance processes are consistently met Key Requirements Proven experience delivering technical IT-focused projects in a structured environment PRINCE2 Practitioner certification ITIL certification (Foundation or higher) Strong experience managing third-party vendors and outsourced delivery partners Excellent stakeholder management and communication skills Ability to manage multiple projects or workstreams simultaneously Strong problem-solving skills with a proactive and solution-oriented mindset
Senior Systems Engineer A global organisation is seeking a Senior Systems Engineer to join their team on a permanent basis to work at their site in Fareham. Working in a high technology environment the Senior Systems Engineer will be responsible for shaping the architecture and technical direction of the client s portfolio of products. The selected candidate will work very closely with Product and Project Management to turn new concepts and customer driven features into clear, actionable specifications that guide development from the very start. Key responsibilities include: Working as part of a small team of Technical Leaders across all product disciplines Working closely with Product and Project Managers to provide technical insight at the early stage of projects Providing expertise to both NPI and initiative-based projects Creating product specifications to ensure new features, standards and compliance requirements are captured at the outset of projects Using systems engineering / architecture knowledge to ensure the coordinated introduction of features across multiple product development streams Evaluating emerging technologies, monitoring competitive trends, and identifying both risks and opportunities that inform long-term system development About You: In order to be considered for this position candidates need to have proven systems engineering / systems architecture experience gained from an engineering environment. In addition to this candidates need to have demonstrable experience working cross functionally to deliver complex NPI projects as well as a solid grasp on modern requirement management and definition principles. It would be advantageous to have knowledge / experience in any of the following areas: Working across network systems, software solutions or embedded hardware products Communication networks such as CAN, Ethernet, Wi-Fi or Bluetooth etc. A formal qualification in Software Engineering, Electronics Engineering or Systems Engineering or a closely related subject Benefits include: 33 days holiday, company pension up to 9%, private healthcare, life insurance, discretionary annual bonus, and electric car scheme. Hybrid Working One day from home per week
14/04/2026
Full time
Senior Systems Engineer A global organisation is seeking a Senior Systems Engineer to join their team on a permanent basis to work at their site in Fareham. Working in a high technology environment the Senior Systems Engineer will be responsible for shaping the architecture and technical direction of the client s portfolio of products. The selected candidate will work very closely with Product and Project Management to turn new concepts and customer driven features into clear, actionable specifications that guide development from the very start. Key responsibilities include: Working as part of a small team of Technical Leaders across all product disciplines Working closely with Product and Project Managers to provide technical insight at the early stage of projects Providing expertise to both NPI and initiative-based projects Creating product specifications to ensure new features, standards and compliance requirements are captured at the outset of projects Using systems engineering / architecture knowledge to ensure the coordinated introduction of features across multiple product development streams Evaluating emerging technologies, monitoring competitive trends, and identifying both risks and opportunities that inform long-term system development About You: In order to be considered for this position candidates need to have proven systems engineering / systems architecture experience gained from an engineering environment. In addition to this candidates need to have demonstrable experience working cross functionally to deliver complex NPI projects as well as a solid grasp on modern requirement management and definition principles. It would be advantageous to have knowledge / experience in any of the following areas: Working across network systems, software solutions or embedded hardware products Communication networks such as CAN, Ethernet, Wi-Fi or Bluetooth etc. A formal qualification in Software Engineering, Electronics Engineering or Systems Engineering or a closely related subject Benefits include: 33 days holiday, company pension up to 9%, private healthcare, life insurance, discretionary annual bonus, and electric car scheme. Hybrid Working One day from home per week
A leading Independent IT Infrastructure and Services Consultancy are looking for an experienced Infrastructure Test Manager with Security Clearance Outside IR35 Up to £500 per day 4-month contract initially As a Test Manager, you will lead and deliver test management engagements across medium to large projects, ensuring agreed requirements are validated, risks are identified, and defects are effectively managed to reduce the cost of remediation. You will take end-to-end ownership of test strategy and delivery, providing clear reporting to programme and senior stakeholders, promoting best practice test management, and driving continuous service improvement. The role involves collaboration with global, multi location teams, often within client environments, and contributing to commercial and performance objectives. Responsibilities Defining and managing test strategies, plans, execution schedules, tools, defect and risk management processes, governance reporting, go/no go decision support, and lessons learned, Ensuring adherence to agreed frameworks, standards, policies, and project controls to deliver successful outcomes aligned to financial and delivery objectives. Lead end to end test management across the full project life cycle, ensuring delivery aligns to defined methodologies and quality standards for transition and transformation projects. Support pre sales activities by reviewing requirements, contributing to solution responses, and creating test cost models. Develop, maintain, and manage all test management artefacts, including test plans, schedules, documentation, and tools, ensuring alignment with the overall project plan. Facilitate test initiation workshops, manage testing resources, and coordinate test activities across all phases in line with agreed governance and timelines. Provide regular progress reporting, manage escalations, participate in project reviews, and ensure stakeholder alignment throughout the testing life cycle. Drive quality and commercial outcomes by ensuring service readiness, controlling test duration against forecasts, reducing the impact of defects, and capturing and applying lessons learned for continuous improvement. Experience Required Minimum 8-10-years Test Manager and Defect Management experience in an infrastructure or managed service environment ISTQB Foundation certified Knowledge of ISO-IEC-IEEE 29119 and/or TMMi Knowledge of ITIL v3 Service Validation & Testing Knowledge of technical infrastructure (datacenter, end-user and service desk environments) Use of formal Test Management tools Detailed knowledge of formal Test Management methodologies, processes and approaches Fluent in English with excellent communication skills both written and oral Good demonstrable emotional intelligence, negotiating and influencing skills to deal with sensitive customer issues Ability to present to small sized internal and external audiences to develop personal networks and manage stakeholders Demonstrable time and organizational management skills, good leadership, coaching and organizational skills working with limited supervision Proven ability to work under pressure and to tight deadlines Valid UK Security Clearance Desirable Experience in working within a globally diverse team ITIL v3 Intermediate Level, Prince 2 or PMI certified Experience as a Test Analyst or Project Manager ISTQB Advanced Test Manager certified Experience of performance, security and non-functional testing Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
14/04/2026
Contractor
A leading Independent IT Infrastructure and Services Consultancy are looking for an experienced Infrastructure Test Manager with Security Clearance Outside IR35 Up to £500 per day 4-month contract initially As a Test Manager, you will lead and deliver test management engagements across medium to large projects, ensuring agreed requirements are validated, risks are identified, and defects are effectively managed to reduce the cost of remediation. You will take end-to-end ownership of test strategy and delivery, providing clear reporting to programme and senior stakeholders, promoting best practice test management, and driving continuous service improvement. The role involves collaboration with global, multi location teams, often within client environments, and contributing to commercial and performance objectives. Responsibilities Defining and managing test strategies, plans, execution schedules, tools, defect and risk management processes, governance reporting, go/no go decision support, and lessons learned, Ensuring adherence to agreed frameworks, standards, policies, and project controls to deliver successful outcomes aligned to financial and delivery objectives. Lead end to end test management across the full project life cycle, ensuring delivery aligns to defined methodologies and quality standards for transition and transformation projects. Support pre sales activities by reviewing requirements, contributing to solution responses, and creating test cost models. Develop, maintain, and manage all test management artefacts, including test plans, schedules, documentation, and tools, ensuring alignment with the overall project plan. Facilitate test initiation workshops, manage testing resources, and coordinate test activities across all phases in line with agreed governance and timelines. Provide regular progress reporting, manage escalations, participate in project reviews, and ensure stakeholder alignment throughout the testing life cycle. Drive quality and commercial outcomes by ensuring service readiness, controlling test duration against forecasts, reducing the impact of defects, and capturing and applying lessons learned for continuous improvement. Experience Required Minimum 8-10-years Test Manager and Defect Management experience in an infrastructure or managed service environment ISTQB Foundation certified Knowledge of ISO-IEC-IEEE 29119 and/or TMMi Knowledge of ITIL v3 Service Validation & Testing Knowledge of technical infrastructure (datacenter, end-user and service desk environments) Use of formal Test Management tools Detailed knowledge of formal Test Management methodologies, processes and approaches Fluent in English with excellent communication skills both written and oral Good demonstrable emotional intelligence, negotiating and influencing skills to deal with sensitive customer issues Ability to present to small sized internal and external audiences to develop personal networks and manage stakeholders Demonstrable time and organizational management skills, good leadership, coaching and organizational skills working with limited supervision Proven ability to work under pressure and to tight deadlines Valid UK Security Clearance Desirable Experience in working within a globally diverse team ITIL v3 Intermediate Level, Prince 2 or PMI certified Experience as a Test Analyst or Project Manager ISTQB Advanced Test Manager certified Experience of performance, security and non-functional testing Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Security Assurance - Secure-by-Design - Cyber Security - Public Sector - SC Clearance - 6 month contract (inside IR35) I am looking for an experienced Security Assurance Co-ordinator to support ongoing government programmes. This role will sit within the project delivery function, providing specialist advice on cyber security and ensuring services are designed, built and operated securely throughout their life cycle. Due to the urgency and nature of the role, candidates with active SC clearance will be preferred. About the role: You will work closely with project managers, technical teams and security specialists to embed security into every stage of delivery. This will include assessing the security posture of projects, advising on risks, and ensuring the right controls and processes are in place. The role is central to ensuring services are "secure by design" and compliant with government standards. Work will include: Completed secure-by-design self-assessment trackers Risk assessment papers and treatment plans Security management and assurance documentation Reports to demonstrate compliance with relevant frameworks and processes I am keen to speak with candidates with: Strong background in cyber security, ideally with experience in large or complex government/public sector programmes Ability to work across delivery, technical and risk teams, translating security requirements into practical actions Knowledge of secure-by-design approaches, threat assessment, risk management and vulnerability management Excellent communication skills, able to provide clear updates and advice to both technical and non-technical stakeholders This is a hands-on role that will suit a security professional who enjoys working closely with cross-functional teams to deliver secure, resilient public services. Apply now for immediate consideration!
14/04/2026
Contractor
Security Assurance - Secure-by-Design - Cyber Security - Public Sector - SC Clearance - 6 month contract (inside IR35) I am looking for an experienced Security Assurance Co-ordinator to support ongoing government programmes. This role will sit within the project delivery function, providing specialist advice on cyber security and ensuring services are designed, built and operated securely throughout their life cycle. Due to the urgency and nature of the role, candidates with active SC clearance will be preferred. About the role: You will work closely with project managers, technical teams and security specialists to embed security into every stage of delivery. This will include assessing the security posture of projects, advising on risks, and ensuring the right controls and processes are in place. The role is central to ensuring services are "secure by design" and compliant with government standards. Work will include: Completed secure-by-design self-assessment trackers Risk assessment papers and treatment plans Security management and assurance documentation Reports to demonstrate compliance with relevant frameworks and processes I am keen to speak with candidates with: Strong background in cyber security, ideally with experience in large or complex government/public sector programmes Ability to work across delivery, technical and risk teams, translating security requirements into practical actions Knowledge of secure-by-design approaches, threat assessment, risk management and vulnerability management Excellent communication skills, able to provide clear updates and advice to both technical and non-technical stakeholders This is a hands-on role that will suit a security professional who enjoys working closely with cross-functional teams to deliver secure, resilient public services. Apply now for immediate consideration!
