1756 jobs found

IT Specialist - 1st/2nd Line Support East Kilbride, Glasgow On-site Permanent 28,000+ excellent benefits We are recruiting an IT Specialist (2nd Line Support) to provide hands-on technical support across a busy manufacturing site in Scunthorpe. This role is ideal for an experienced IT Support Engineer / 2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service. The Role As part of the IT team, you will: Provide 1st and 2nd Line IT Support to site users Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019 Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy) Maintain and administer Active Directory and Microsoft 365 / Office 365 Support backup technologies and infrastructure systems Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones) Manage tickets via Jira Service Desk , ensuring SLAs are met Escalate complex issues where required What We're Looking For Proven experience in 2nd Line Support / IT Support Engineer role Strong knowledge of Windows 10 and Windows Server environments Experience with Cisco switching or networking (CCNA / Network+ desirable) Understanding of DNS, DHCP, Group Policy and core infrastructure technologies Experience supporting hardware, printers and user devices Excellent communication and problem-solving skills Desirable Firewall technologies Hyperconverged infrastructure Experience in a manufacturing or site-based environment Why Apply? Broad technical exposure across infrastructure and networking Hands-on role with real ownership of incidents Opportunity to develop networking and infrastructure expertise If you are a proactive IT Support Specialist / 2nd Line Engineer looking for your next challenge in East Kilbride we would love to hear from you. Apply today! INDSR

IT Support Analyst Location: Fife Salary: 30,000- 35,000 per annum + up to 15% non-contractual bonus Working Arrangements: 4 days on site, 1 day from home - 14:00 finish on a Friday. About the Company We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects. Role Overview We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms. Key Responsibilities Provide day-to-day IT support for approximately 100 users (desktop and terminals) Manage user accounts, permissions, and access across systems Support Office applications and ERP systems, including troubleshooting and user guidance Run ad hoc data queries and assist with reporting Assist with IT projects and initiatives as required Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations Required Skills & Experience Basic SQL experience for data queries Knowledge of Active Directory and Azure Experience or familiarity with ERP systems (Dynamics NAV preferred) Strong problem-solving skills and ability to work independently in a small team Excellent communication skills for interacting with users across the business Benefits Early finish on Fridays 1 day of your choice working from home 7% Pension contributions 15% discretionary bonus Excellent work/life balance AND MUCH MORE . Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY !

Your new role The Service Desk Analyst provides 1st and 2nd line technical support to colleagues in their London HQ. This role is key to delivering a seamless user experience, offering support across hardware, software, and modern workplace tools via phone, email, in-person and remote assistance. What you'll need to succeed Previous experience in a Helpdesk/Service Desk environment (including telephone support). Strong experience using call logging/ticketing systems. Solid knowledge of Microsoft Windows 11. Experience troubleshooting Microsoft Outlook in a networked environment (permissions, shared calendars, delegation). Familiarity with Microsoft Office applications (Word, Excel, PowerPoint). Basic understanding of PC hardware setup and configuration. Experience supporting mobile devices and MDM platforms (Apple & Android). Knowledge of Service Desk processes, IT best practices, and customer service standards. Ability to manage multiple tasks simultaneously within a team environment. MCP certification (desirable). What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Venture Recruitment Partners have been asked to help a fast paced business recruit a Data analyst for a short term contract. This role will work closely with the operational finance team to help them through their year end audit. Based in Guildford, this role is 5 days a week in the office. 6 - 8 weeks with a chance to extend. Data Analyst Key Responsibilities: - Sort large volumes of data from various systems - Upload valid data to external systems - Collaborate with the wider finance team Data Analyst Experience and Qualifications: - Strong data analytics - Able to handle large data sets - Strong system skills - Ideally used Sage This role will pay £18 - £24p/f or equivalent day rate. All applicants must have the right to work in the UK. We will consider all qualified applications for this position. Venture Recruitment Partners does not discriminate against disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other status protected under the Equality Act 2010. Venture Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at (url removed). INDTAF

Salary - £48,089.00 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques. The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices. Accountabilities & Responsibilities Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks. Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays. Resource Management: Responsible for establishing the portfolio's overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required. Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported. Reporting: Responsible for creating accurate and insightful status/ad-hoc reports. Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme. Technical Skills & Experience Strong coordination skills to be able to rationalise the many and varied requirements of the role. Ability to administer systems and provide detailed and accurate reporting. Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action. Strong customer focus demonstrable through activities undertaken and behaviours adopted. Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required. Good knowledge of different IT methodologies, standards and reporting frameworks. Advanced excel and MS PowerPoint skills. Strong analytical skills with an ability to organise and map large information sets to form insights. Qualifications Proven PMO / Project delivery related experience. Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

As a Business Analyst at Davies Technology Solutions (DTS), you will engage with both internal and external stakeholders to gather and document requirements, processes, risks, and objectives to support the successful delivery of software products. You will also provide effort estimates and sizing for project scope. Reporting to the Principal Business Analyst, you will work closely with cross-functional teams to ensure alignment and achievement of collective objectives. Key Responsibilities Elicit, analyse, and prioritise business requirements: Collaborate with stakeholders to elicit, document, and prioritise requirements. Translate these into clear, actionable specifications for the development team. Identify client problems and formulate analysis approaches. Analyse and optimise business processes and systems: Analyse complex processes, systems, and data to identify improvement opportunities and efficiencies. Create detailed documentation (BPMN, use cases, user stories). Understand the business impact of suggested changes. Plan and estimate analysis and development work: Provide initial estimates for effort, timescales, and dependencies for PBIs and analysis tasks. Assist in PBI prioritisation. Analyse and interpret data: Identify trends, patterns, and insights from data to inform business decisions. Develop reports and dashboards to support data-driven decision-making. Manage stakeholders and communication: Act as a liaison between stakeholders and the development team. Ensure clear and effective communication, manage expectations, and facilitate collaboration. Contribute to solution design and validation: Participate in the design and validation of solutions, ensuring alignment with business needs and requirements. Work with development and testing teams to deliver solutions that meet the requirements. Support change management: Assist in change management efforts by providing training and support to clients and end-users. Drive process improvement and innovation: Identify opportunities for process improvements, efficiencies, and innovation. Contribute to the continual improvement of the Davies Analysis function (ways of working, process, tools, and organisation). Bring new ideas and innovation to the team by staying up to date with industry developments. Mentor junior BAs: Direct and mentor Level 1 Business Analysts. Manage time and budget: Accurately estimate and manage time on projects in line with the project budget. Promote Agile adoption: Contribute to the adoption of Agile practices through active participation in Agile ceremonies. Drive strategic alignment: Understand and communicate client strategy and outcomes to the delivery team and BA community. Solve problems effectively: Proactively identify and resolve issues to protect delivery outcomes. Skills, Knowledge & Expertise Proven experience as a Business Analyst or similar role. Experience working as an analyst or service designer in the technology sector and/or regulated markets. Strong understanding of modern software development methodologies and processes. Experience working within both Agile and Waterfall frameworks, with the ability to adapt to different project approaches. Proficiency with PBI ticketing/management tools such as Azure DevOps. Excellent interpersonal skills with the ability to engage stakeholders of all levels internally and externally and present information in a way that promotes full comprehension. Excellent time management skills, with the ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels and convey complex information effectively. Experience documenting business requirements, processes, and workflows. Ability to work collaboratively in cross-functional teams. Knowledge of data analysis tools and techniques is a plus. Experience with Figma or similar design tools is a plus.

IT Support Analyst - Salisbury IT Support Analyst with strong 2 line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role. Key Skills required: Experience of working at a 2nd line IT support level Windows 11 & M365 experience Azure, Entra and Intune experience Good working knowledge of support on-prem and configuring hybrid infrastructure environments O365 suite - Exchange Online Active Directory, Group Policy (DNS/DHCP) SaaS and PaaS support experience VOIP telephony support Experience troubleshooting wired and wireless networks - TCP/IP, etc. Valid UK Driving licence Key roles and responsibilities: Provide 2 line support to users at all levels. Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods. Deployment of desktop/server software and hardware solutions. Enhancement and maintenance of the current infrastructure. Regular proactive upkeep of server and desktop systems. Thorough troubleshooting of user problems. Crafting comprehensive support materials. Contribution to the routine administration of IT systems. Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development. My client is looking to pay up to £42,000 depending on experience. If you're an experienced IT Support Analyst eager to make a move, please click 'Apply Now' or send your CV to Matthew . com Key skills: IT Support, Service Desk, Desktop, Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.

Customer Success, Client & Business Support, Onboarding, Data Services, Process Improvement, Stakeholder Management, Ticketing systems such as ( Zendesk, Salesforce, Jira, Service Desk) Working with a leading global FinTech company based in London to secure for them a Head of Customer Success. We are seeking a London based Head of Customer Success to lead and develop a growing team of Client and Business Support Analysts. This senior role will oversee client engagement, onboarding, and ongoing service support for transaction data services. The successful candidate will combine strong people leadership capability with excellent operational oversight and a client centric mindset. They will take day-to-day ownership of the full client support and onboarding function-ensuring high quality delivery, optimising processes, and shaping a culture of accountability, collaboration, and continuous improvement within the team. They will be an exceptional communicator with strong analytical and problem solving abilities, comfortable engaging with clients, internal stakeholders, and senior leadership. They will bring structure, clarity and operational discipline to the team while also being hands on when required . Key Responsibilities Leadership & Team Management Lead, coach and develop a team of Client and Business Support Analysts, providing ongoing performance management, mentoring and skills development. Client Onboarding & Support Excellence Oversee and continuously refine the client onboarding journey, ensuring a seamless experience and timely delivery of all onboarding activities. Maintain expert level knowledge of transaction data services and how they meet client needs. Operational Ownership & Process Improvement Own and optimise the team's operational processes-including ticketing, documentation, user guides, FAQs, and internal runbooks. Ensure the effective use of the support ticketing system and accurate reporting of KPIs, trends, and client sentiment. Partner with Product, Engineering, and Industry Specialists to provide structured feedback on service enhancements, recurring issues, and client requirements. Stakeholder Management & Cross Functional Collaboration Serve as the primary operational interface between the Client Support team and internal departments, including Technology, Product, Sales, and Industry teams. Monitor and communicate key insights and trends in client issues to influence product roadmaps and service strategy. Collaborate closely with our off -shore L1 Support team, ensuring smooth handoffs, effective escalation paths, and consistent application of standards. Qualifications and Required Skills experience in a dynamic client facing support function, including experience managing or leading a support team. Strong understanding of the financial markets and experience supporting technical, data driven products. Proficient with ticketing systems such as Zendesk, Salesforce, JIRA, ServiceDesk. High level of technical competence, including comfort working with data focused platforms and tools. Outstanding written and verbal communication skills, with the ability to communicate clearly with senior stakeholders and clients.

Role Title: Software Engineer Location: Hybrid 60% office-40% Remote - Sheffield Duration: 30/11/2026 Rate 650 (Inside) MUST BE PAYE THROUGH UMBRELLA Role Description: The Software Engineering job is highly technical and hands-on, providing leadership by example. The role enhances the engineering team's capabilities by driving the implementation of effective technical solutions that maximize customer value. The role serves as a technical consultant with deep cross-service expertise and acts as a strategist, influencing engineering business decisions and processes, while also providing leadership in technical disciplines, competencies, and professions. Additionally, the role develops architectures, standards, and tools to guide the engineering function. The PE may be an individual contributor (IC) or lead a small team of other engineers. The Software Engineering job leads the systematic application of engineering approaches to the development, operation, maintenance, and retirement of software applications, systems, and platforms - encompassing devOps engineering discipline and ensuring software works, is reliable, scalable, and efficient. The job will lead the end-to-end delivery of the software development life cycle - expert level understanding of functional and non-functional requirements, software design, development, technical testing, software release, and production support activities. The role demands strong expertise in agile methodologies, with a deep understanding of continuous delivery and DevSecOps principles - must be able to do small, low-risk, high cadence change. Typically expected to complete regular production releases. In this role, technology or specific programming languages will not be a barrier to getting things done - the job requires engineers who are natural problem solvers with deep understanding of core technical principles and concepts, enabling them to be diverse to deliver impactful solutions. The role will also ensure the delivery of high-quality products by enforcing rigorous automated testing, code reviews, and performance optimization. The role will carry out some or all of the following activities: Lead research of new technologies and drive their adoption to stay abreast of industry trends and standards Contribute to architecture by asking the right questions to ensure architecture matches business needs Communicate with code, can identify a problem or an opportunity and then engineers a solution Lead the creation, continual refinement, and active enforcement of our development standards in order to ensure that technology can be leveraged as a sustainable competitive advantage Demonstrate mastery of technical discipline - and explain technology well to business people or senior managers such that they buy into a technology direction Collaborates across functional areas to define, prioritize and ensure implementation of specific innovations to improve technical functionality in support of business needs, efficiencies and revenue Communicate ideas succinctly - ability to communicate technical big picture vision, strategy and direction to all audiences Apply strategic thinking to many problems - a generalist, not a specialist in one domain (eg just networks) Mentor technology talent and take an active role in the development of other engineers - continuously improves themselves and their team Collaborate directly with Product Owners, procurement managers, architects, technical resource and personnel issues Collaborate directly with Product Owners and understand the involvement of intermediary roles such as architects, technical leads, business analysts, scrum master and project managers Additional Role Requirements: Deep Technical Expertise: Well-versed in engineering principles and the broader technical landscape, with strong architectural knowledge. Leadership & Influence: Demonstrates gravitas and the ability to lead complex initiatives, inspire confidence, and motivate cross-functional teams. Strategic Collaboration: Works closely with internal stakeholders and business partners to align architecture decisions with organizational goals. Vision & Communication: Capable of articulating technical strategies clearly to both technical and non-technical audiences, fostering alignment and buy-in

Business Analyst South West UK 40k - 45k + Benefits Zachary Daniels are partnering with a growing UK consumer business to recruit a Business Analyst as part of a wider investment in systems, data, and operational capability. This role sits at the intersection of data, technology, and business operations, supporting the rollout and optimisation of a new planning platform used across supply chain and commercial teams. The successful candidate will help translate operational data into actionable insights that improve forecasting accuracy, decision making, and overall performance across the organisation. This is a fantastic opportunity to work at the intersection of data, systems, and business operations, supporting forecasting accuracy, process improvement, and operational performance across the organisation. Benefits You'll Enjoy Competitive salary ( 40,000 - 45,000 depending on experience) Pension scheme Employee discount Long service awards Cycle to Work scheme Supportive culture with opportunities for development Role Responsibilities Analyse sales, stock and forecasting data to identify trends, issues, and opportunities Build dashboards and analytical views within a forecasting and planning system to provide clear insights Act as a super user of the forecasting platform, testing system changes and improving outputs Document business processes and understand how data flows across systems and operational teams Investigate forecasting and ordering issues to identify root causes and recommend improvements Create and maintain shared system views to ensure consistency and usability for planning teams Test and validate system changes before go-live to ensure accuracy and performance improvement Support and train end users on forecasting and replenishment tools where required About You Experience in demand planning, supply chain analytics, or a similar analytical role Strong analytical mindset with the ability to identify patterns and trends within data Comfortable working with operational and planning teams to improve processes and systems Excellent attention to detail with a strong focus on data quality and accuracy Curious, proactive, and keen to continuously develop new skills Able to work collaboratively in a fast-paced retail environment Apply today with your most up-to-date CV. BH35709

Role: Business Analyst Location: Norwich (Hybrid) Salary: Up to 50k DOE A well-established organisation is seeking an experienced IS Business Analyst to join its Information Systems team. This role will focus on analysing business processes, identifying opportunities for improvement and translating business requirements into clear technical specifications for development teams. Working closely with stakeholders across the organisation, you will play a key role in ensuring business needs are understood and delivered through effective system enhancements and process improvements. The position will involve working across the full project lifecycle, supporting initiatives from requirements gathering and solution design through to testing, implementation and user adoption. This is an excellent opportunity for a Business Analyst who enjoys bridging the gap between business and technology, helping organisations improve efficiency through well-designed systems and processes. Key Responsibilities Gather and document business requirements from stakeholders across the organisation Analyse existing business processes and workflows to identify improvement opportunities Translate business needs into clear functional and technical specifications Develop and propose solutions including system enhancements and process improvements Create documentation such as business requirements, process maps and functional specifications Support projects throughout the full lifecycle including testing, implementation and post-go-live review Build and maintain strong relationships with stakeholders at all levels Support data integration processes and assist with managing data feeds across systems Help define improvement actions and lead solution design through to testing and delivery Troubleshoot system or technical issues where required Assist with the development of training materials and support user adoption of new systems Ensure systems and processes are properly documented and tested Contribute to identifying opportunities where technology can improve business efficiency Skills & Experience Experience working in a Business Analyst role, ideally within an IT or systems environment Strong requirements gathering and documentation skills Experience with process mapping and business analysis techniques Familiarity with Agile and Waterfall project methodologies Experience using reporting tools and data analysis Strong stakeholder management and communication skills Ability to analyse complex problems and develop practical solutions Desirable Skills Experience with project management practices or tools Experience using Jira or similar work management platforms Experience supporting data integrations or system interfaces Degree in Business, Information Technology or a related field Personal Attributes Strong analytical and problem-solving ability Excellent written and verbal communication skills Highly organised with strong attention to detail Self-motivated and proactive in identifying improvements Able to work independently as well as collaboratively within a team This role would suit an experienced Business Analyst looking to play a key role in improving systems and processes within a growing organisation, working closely with both technical teams and business stakeholders. If interested, please reach out to Fintan at TEC Partners for the details.

Senior Golang Developer - Kubernetes - Financial Services Excellent opportunity opens for an experienced Developer strong on Golang with experience in AWS and Kubernetes to join a highly regarded Financial Services entity's London office. You will act as the team lead and play a key role in building mission-critical financial applications that power trading, investment, and risk management systems across the firm. If you are passionate about working in a dynamic, fast-paced environment and are eager to apply your technical expertise to the financial services industry, this is the role for you. Key Responsibilities: Design, develop, and maintain high-performance Back End services using GoLang to support financial applications and services , including trading platforms, investment systems, and risk management tools. Build and deploy cloud-based solutions using Amazon Web Services (AWS), including services such as EC2, S3, RDS, DynamoDB, and Lambda to create scalable, reliable, and secure infrastructure. Implement and manage containerized applications using Kubernetes, ensuring seamless orchestration, scaling, and resilience in a cloud environment. Write clean, efficient, and well-documented code while following best practices for financial systems development, focusing on performance and security. Collaborate with other development teams, business analysts, and stakeholders to define and refine requirements, and ensure that applications meet financial regulatory standards and business needs. Optimize the performance of Back End services, ensuring low-latency responses and high availability, critical for financial services. Implement CI/CD pipelines, automated testing, and monitoring systems to ensure the reliability and stability of production systems. Proactively identify issues and bottlenecks in existing systems and propose solutions to improve the system's performance and scalability. Stay updated with new tools, technologies, and industry trends in cloud computing, containerization, and financial systems to continuously improve development practices and outcomes. Ideal Skills: Proven experience (2+ years) in GoLang Back End development, with a strong focus on performance optimization and building scalable systems for high-volume, high-frequency financial applications. Strong experience working with Amazon Web Services (AWS), including EC2, S3, RDS, DynamoDB, Lambda, and other cloud-native technologies. Hands-on experience with Kubernetes for deploying, managing, and scaling containerized applications in a cloud environment. Solid understanding of financial systems and services, particularly in areas such as trading platforms, investment management, and risk analytics. Experience in building microservices architectures and working with APIs (RESTful, gRPC, etc.) to integrate various systems. Strong knowledge of containerization (Docker) and continuous integration/deployment (CI/CD) practices. Experience with database systems (relational and NoSQL) and working with financial data. Familiarity with DevOps practices and tools to streamline the development life cycle, such as infrastructure-as-code (eg, Terraform or CloudFormation). Ability to troubleshoot and resolve issues in production environments, ensuring uptime and performance in high-pressure, mission-critical scenarios. Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders in a fast-paced financial environment. Experience with serverless computing (AWS Lambda, etc.) to create efficient and scalable solutions. Knowledge of financial industry regulations and standards, particularly around data security and privacy. Familiarity with event-driven architectures or message queues (eg, Kafka, RabbitMQ) for Real Time data processing. Experience with automated testing frameworks and continuous delivery tools like Jenkins, GitLab CI, or CircleCI. Understanding of performance monitoring and observability tools such as CloudWatch, Prometheus, or Datadog. Interested? Please Apply! Golang Go AWS Kubernetes Terraform Bank Banking Finance Financial Services Crypto Blockchain Web3 Trading Exchange Digital Assets Hybrid Flexible Developer Software Engineer Backend Developer Golang Engineer Kafka Apache Kafka RabbitMQ AWS Lambda Cloud Platform

At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role, with the ability to resolve a broad range of issues. Experience supporting Microsoft Azure and Entra ID; exposure to AWS beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Location Newport NP10 8QQ About the job Job summary Agile Delivery Manager The IPO is an exciting modern organisation where technology is a key component of our services to operate and innovate effectively. We are currently delivering a major end to end digital transformation program bringing cutting-edge technologies into our estate whilst also maintaining our live services. As a proactive and experienced Delivery Manager aligned to one of our service squads, you will be responsible for ensuring effective delivery across your squad, including new and ongoing products and services, and their operational management. You will work closely with Product Managers and ensure planning, execution, tracking and reporting of priorities, while balancing Agile best practices with pragmatic delivery decisions. The service squad is a multi-disciplinary team, including Development Engineers, Test Engineers, Technical Architects, Product Managers, User Researchers, Business Analysts and Service Owners. The successful candidate will have a proven background in running functional Agile teams and be passionate about Agile delivery methodologies for converting extensive backlogs to production ready systems at pace. The role is critical in enabling the team to deliver high quality outcomes, efficiently and collaboratively, while aligning closely with wider programme objectives and timelines. You will be part of a wider Delivery Manager Community of Practice aimed at maintaining and enhancing standards of practice around Delivery Management across the DDaT Directorate. As such, you will play an integral role in not only the professional development of others in the Community of Practice but also for those that make up the service squads, by feeding into and influencing their own Communities of Practice, continually driving DDaT forward. You will have extensive experience and knowledge in delivery management, stakeholder management, Agile ways of working and their associated frameworks, such as SCRUM and Kanban. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Facilitate Agile Ceremonies : stand-ups, planning, retrospectives, and reviews to maintain momentum and foster continuous improvement. Team Planning & Prioritisation : Support the team in estimating, tracking, and delivering priorities, ensuring alignment with business goals. Stakeholder Collaboration : Work closely with the Product Manager and technical stakeholders to understand priorities and dependencies. Workflow : Oversee the daily flow of work items, ensuring progression from backlog to delivery, using flow metrics where appropriate to enhance predictability and efficiency. Reporting & Insights : Track and report against key milestones and forecasts, providing clear visibility on team progress. Programme-Level Engagement : Represent the team in programme-level sessions, articulating updates, risks, and dependencies. Risk & Issue Management : Identify and address risks promptly, ensuring mitigation plans are in place. Incident Response : Act as a key escalation point during live incidents, helping to coordinate resolution and communication. Removing Blockers : Proactively address obstacles that hinder team performance and ensure a clear pathway for delivery. Continuous Improvement : Drive team maturity in agile delivery practices, fostering a culture of learning and adaptation. Cross-Team Dependencies : Understand and manage dependencies with other teams and workstreams across the programme. Ensure smooth integration and alignment of delivery plans. Person specification Evidence of communicating effectively across the wider organisation, understanding differing stakeholders for example technical/non-technical and political boundaries, understanding the context. Expertise in facilitating agile ceremonies and team collaboration. Ability to manage priorities, dependencies, and risks effectively. Extensive background in providing accurate, timely information on progress, resourcing, and impediments to allow informed decision making Experience using agile tools such as Azure DevOps, Actionable Agile or similar. Excellent stakeholder management and communication skills. Experience of leading technical delivery teams utilising automated delivery methodologies including automated development pipelines, automated testing, operations etc. Ability to Influence, both inside the Digital, Data and Technology department, and across the organisation. Familiarity with Kanban flow metrics and data-driven decision-making. Demonstrable experience producing high value Project Delivery MI A passion for continuous improvement and agile best practices. Product Manager/Product Owner experience to help understand the wider delivery direction Understanding of DSIT/CDDO digital and technology pipelines A relevant Scrum Master/Agile Project Manager qualification

SAP Business Analyst Reference: Umbrella Rate: £27.30/hr (Inside IR35) Are you ready to elevate your career and make a tangible impact in the logistics and automotive sector? This is your chance to join a dynamic and forward-thinking company as an SAP Business Analyst. With a focus on innovation, this role offers you the opportunity to work on cutting-edge SAP S/4HANA systems while collaborating with industry experts to deliver exceptional results. If you're passionate about solving complex challenges and thrive in a fast-paced environment, this could be the perfect role for you. What You Will Do: • Identify and analyse business needs, conducting requirements gathering to define scope and objectives for SAP ERP applications integrated with business processes and IT infrastructure. • Make recommendations for solutions or improvements to business processes that can be accomplished through SAP modules. • Research business requirements, develop detailed specifications, and validate SAP solutions with business stakeholders. • Translate business requirements into SAP module requirements and communicate them effectively to the SAP development team. • Create end-to-end test scenarios based on business processes for SAP S/4HANA Transport Management System (TM) and execute User Acceptance Testing. • Manage projects and processes independently, coaching and reviewing the work of junior professionals while solving complex problems. What You Will Bring: • Hands-on experience with SAP S/4HANA Transport Management System, particularly with inbound order-based planning and integration with MM/EWM modules. • Proven ability to perform detailed business process mapping and identify improvement opportunities supported by data. • Experience in the logistics sector, with a preference for freight sector expertise, and an understanding of supply chains and material flow principles. • Proficiency in data exploration and visualisation tools such as Tableau, Looker, or Power BI, along with strong skills across the Office 365 technology stack. • Excellent written and verbal communication skills, with the ability to present findings to both technical and non-technical audiences. In this role, you'll contribute to the company's commitment to optimising logistics and supply chain processes, ensuring seamless material flow and efficiency. Your expertise as an SAP Business Analyst will play a crucial role in driving innovation and supporting the company's operational goals. Location: This role is based in Solihull, offering you the chance to work in a vibrant and well-connected area. Interested? Don't miss this opportunity to advance your career as an SAP Business Analyst. Apply now and take the next step towards an exciting and rewarding future! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Required: SOC Analyst Location: Full time on site in Bracknell Duration: 6 months + 24/7 shift working Shift: 4 week rotation. Across 4 weeks there are 3 shift cycles Shift pattern 1: 2 days 3 nights 4 off Shift pattern 2: 3 days 2 nights 5 off Shift pattern 3: 2 days 2 nights 5 off Mandatory Skills: * Experience in managing/leading teams * Knowledge and experience of Cyber Security and using a SIEM tool eg LogRhythm. * Vulnerability management and assessment * knowledge and experience of Operating Systems. * Knowledge and experience of ITIL v3 onwards * Knowledge and experience of Networking principles such as DNS and DHCP * Proactively monitor various sources for the latest information on vulnerabilities and threats. OSINT * Identification of incidents and subsequent analysis and investigation to determine their severity and the response required. Ensuring that incidents are correctly reported and documented in accordance with government policy and procedures. * Be prepared to provide a Technical Escalation Point during security incidents, establishing the extent of an attack, the business impacts, and advising on how best to contain the incident along with advice on systems hardening and mitigation measures to prevent a re-occurrence. * As required support the customer with the creation of reports and dashboards, manage alarms and usage cases * Maintain a keen understanding of evolving threats and vulnerabilities to ensure the security of the client network. * As required update Protective Monitoring/SOC documentation, processes and procedures and ensure currency. * Provide daily team leadership, management, job training and mentorship to develop junior members of the SOC team Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Technical Pensions Analyst Location: Manchester (Hybrid) Salary: £35,000 - £40,000 Job Type: Full-time, Permanent About the Company Our client is a leading UK pensions consultancy and administration provider, recognised for delivering high-quality, tailored solutions to a broad range of pension schemes. With a strong national presence and a growing workforce, they support hundreds of clients and manage pension services for over a million members. The business has built a reputation for combining technical excellence with a client-focused approach. Their teams work collaboratively across multiple disciplines to deliver innovative solutions, supported by robust systems and specialist expertise. Continuous improvement, investment in technology, and employee development are at the heart of their success. About the Role This opportunity sits within a specialist Implementation Services team, which provides technical, systems, and project support to pensions administration teams across the business. As a Technical Pensions Analyst, you will play a key role in onboarding new pension schemes onto administration platforms, as well as supporting ongoing client work. This is a varied and technical role requiring strong analytical skills, attention to detail, and a solid understanding of pension scheme calculations and structures. You will work closely with administration teams, project managers, IT specialists, and third-party providers to ensure seamless delivery of technical solutions. Key Responsibilities Transition Activity Support the installation of Defined Benefit (DB) and Defined Contribution (DC) schemes onto administration systems Contribute to the technical delivery of transition projects Attend project meetings and provide technical input Produce and maintain detailed documentation, including data mapping and automation specifications Analyse pension data and create calculation specifications and test packs Carry out system testing, including regression and User Acceptance Testing (UAT) Manage technical timelines and ensure delivery against project plans Calculation Support Develop and maintain pension calculation automation Implement changes and enhancements to existing calculations Support administration and project teams with technical queries and deliverables Liaise with internal stakeholders and external providers Process Improvement Contribute to continuous improvement of systems and processes Support knowledge sharing and mentoring within the team Assist with wider technical initiatives across the business About You Essential Skills & Experience Experience within pensions administration or systems support Strong understanding of DB, DC, CARE, and hybrid pension schemes Proficient in Microsoft Excel and MS Office tools Experience using pensions administration systems (eg PenScope, Compendia, ProFund) Strong analytical and problem-solving abilities Excellent organisation and time management skills High attention to detail and accuracy Ability to work collaboratively and manage competing priorities Desirable Knowledge of SQL and/or C# Strong stakeholder management and communication skills Experience creating and maintaining technical documentation Ability to explain complex concepts clearly Proactive mindset with a focus on improvement and innovation What's on Offer Salary of £35,000 - £40,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension contributions and healthcare options Life assurance and employee discounts Flexible benefits package Employee assistance programme and digital GP Paid volunteering days Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

The Role The SAP SuccessFactors Employee Central Payroll (ECP) Lead is responsible for leading the design, implementation, integration, and ongoing support of SAP SuccessFactors Employee Central Payroll solutions. This role acts as the functional and solution lead, ensuring payroll processes are compliant, efficient, and fully integrated with Employee Central and other SAP/third-party systems. Your responsibilities: Payroll Solution Leadership Lead end-to-end implementation and support of SAP SuccessFactors Employee Central Payroll Act as the subject matter expert (SME) for payroll processes and system capabilities Drive payroll design aligned with business, statutory, and compliance requirements Configuration & Implementation Configure ECP components including: Payroll schemas, rules, and wage types Time valuation and payroll control records Off-cycle payrolls, retroactivity, and corrections Support data migration from Legacy payroll systems to ECP Oversee payroll testing cycles (unit, integration, UAT, and parallel payroll runs) Integration & Data Flow Lead integrations between: Employee Central (EC) and Employee Central Payroll SAP S/4HANA or ECC Time Management, Benefits, Finance, and third-party payroll providers Ensure accurate data replication using SAP Integration Suite/Middleware Compliance & Governance Ensure payroll compliance with local statutory, tax, and labor regulations Manage audit requirements, controls, and payroll reconciliations Support year-end payroll activities and statutory reporting Stakeholder Management Act as the primary payroll contact for HR, Finance, IT, and external vendors Translate business requirements into functional payroll solutions Lead client workshops, design discussions, and knowledge transfer sessions Team Leadership & Delivery Lead and mentor payroll consultants and analysts Review functional specifications, configuration, and deliverables Support project planning, estimations, and risk management Your Profile Essential skills/knowledge/experience 8 years of SAP HCM Payroll Experience Min 2 implementation experience. Hands on experience in configuration of Employee Central payroll for UK Expert for End-to-End Payroll process SAP SuccessFactors Certified in: Employee Central Payroll (ECP) Highly Experienced in SuccessFactors ECP Support Service Delivery Manager expertise Has support experience on different Payroll Change Requests/issues Mapped G/L accounts to wage types to make sure it gets posted to FI Prepared system change documents to accommodate the new changes Configured limits for complex deductions such as 401k, Flu shots etc Modified processing classes according to client requirements for wage types Configured Tax models and extensively worked on tax issues Worked on Garnishment issues SAP payroll schema, wage types, garnishment Year - end reporting and tax reconciliation, tax reports such as W-2 Configured Fringe rates payroll parameters in configuration Extensively used PCC (Payroll Control Center) and Point to Point integration application tools to replicate the EC data and to run the payroll through SAP Successfactors Involved in implementing regulatory updates from vendors such as ADP, Alight and Tax Updates Participated in UAT activities to make the users understand the issues on EC Payroll Involved in QA testing to test the functional scenarios Involved in creation and review of technical specification Desirable skills/knowledge/experience Good to know Time off Familiarity with integrations using tools like SAP CPI, Data Services, or OData APIs The role requires expertise in the software, coordination with HR and IT, and the ability to manage and report on compensation data for managers and leadership. Best Practices and Updates: Stay current with SAP SuccessFactors updates and best practices to provide expert guidance LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.