Job Title: Junior Banking Systems Support Analyst Location: Hertfordshire Hybrid - 2-3 days per week in the office. It is expected to be office-based during the first 2 weeks. Salary: On Application Hours: Monday to Friday 9 am to 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Junior Banking Systems Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for a Junior Banking Systems Support Analyst to join the IT team and become an SME in their banking systems and software. You will work on the daily operation of the core banking systems and play a key part in the future development of the system. Additionally, you will provide general IT support to the wider business. Fors this role, we are looking for an experienced IT Support Analyst who has worked in a regulated background (ideally financial services). Responsibilities for the role of Junior Banking Systems Support Analyst: Administer and support Finova DPR for lending and savings operations, including product configuration, system integrations, and software upgrades. Provide first and second-line IT support across business applications, hardware, and operational systems. Manage and update incident and defect records within Finova and internal service management systems. Maintain and improve process documentation, procedures, and system guides. Coordinate testing activities with internal stakeholders and external vendors for system enhancements, upgrades, and new implementations. Analyse business processes and identify opportunities for automation, efficiency improvements, and system optimisation. Lead the planning and delivery of major and quarterly Finova system releases and upgrades. Act as the primary liaison for Finova-related BAU support, projects, enhancements, and defect resolution. Support internal audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring clear communication and stakeholder engagement. Build, configure, and maintain user devices, including machine deployments and rebuilds. Provide technical guidance and specialist support to colleagues across the organisation. Develop strong relationships with business stakeholders to understand operational needs and deliver effective technology solutions. Experience and skills required for the role of Junior Banking Systems Support Analyst: At least 1/2 years' experience in an IT support role. Experience operating within a regulated industry, with financial services or banking experience considered an advantage. Strong working knowledge of Microsoft technologies, including Office 365, Teams, Windows 11, Azure, Intune, SharePoint, OneDrive, Active Directory, Azure Active Directory, and mobile device management (iOS and Android). Experience using IT service management and call logging platforms such as SolarWinds or ServiceNow. Proven ability to manage competing priorities and work effectively in a fast-paced environment. Self-motivated with the ability to work independently and take ownership of tasks. Strong awareness of operational and business risks, with the confidence to identify and escalate issues appropriately. Demonstrates professionalism, discretion, and the ability to handle confidential information sensitively. Quick to understand business requirements and translate them into effective system configurations and technical solutions. For more information regarding the role of Junior Banking Systems Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
12/06/2026
Full time
Job Title: Junior Banking Systems Support Analyst Location: Hertfordshire Hybrid - 2-3 days per week in the office. It is expected to be office-based during the first 2 weeks. Salary: On Application Hours: Monday to Friday 9 am to 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of employee discounts, rewards and perks across a number brands, restaurants, holidays and "away" About our client and the role of Junior Banking Systems Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for a Junior Banking Systems Support Analyst to join the IT team and become an SME in their banking systems and software. You will work on the daily operation of the core banking systems and play a key part in the future development of the system. Additionally, you will provide general IT support to the wider business. Fors this role, we are looking for an experienced IT Support Analyst who has worked in a regulated background (ideally financial services). Responsibilities for the role of Junior Banking Systems Support Analyst: Administer and support Finova DPR for lending and savings operations, including product configuration, system integrations, and software upgrades. Provide first and second-line IT support across business applications, hardware, and operational systems. Manage and update incident and defect records within Finova and internal service management systems. Maintain and improve process documentation, procedures, and system guides. Coordinate testing activities with internal stakeholders and external vendors for system enhancements, upgrades, and new implementations. Analyse business processes and identify opportunities for automation, efficiency improvements, and system optimisation. Lead the planning and delivery of major and quarterly Finova system releases and upgrades. Act as the primary liaison for Finova-related BAU support, projects, enhancements, and defect resolution. Support internal audits, compliance reviews, and regulatory requirements where required. Gather business requirements, facilitate workshops, and deliver user training and knowledge transfer. Investigate system issues, perform root cause analysis, and provide effective problem resolution. Serve as a key link between business teams and Finova, ensuring clear communication and stakeholder engagement. Build, configure, and maintain user devices, including machine deployments and rebuilds. Provide technical guidance and specialist support to colleagues across the organisation. Develop strong relationships with business stakeholders to understand operational needs and deliver effective technology solutions. Experience and skills required for the role of Junior Banking Systems Support Analyst: At least 1/2 years' experience in an IT support role. Experience operating within a regulated industry, with financial services or banking experience considered an advantage. Strong working knowledge of Microsoft technologies, including Office 365, Teams, Windows 11, Azure, Intune, SharePoint, OneDrive, Active Directory, Azure Active Directory, and mobile device management (iOS and Android). Experience using IT service management and call logging platforms such as SolarWinds or ServiceNow. Proven ability to manage competing priorities and work effectively in a fast-paced environment. Self-motivated with the ability to work independently and take ownership of tasks. Strong awareness of operational and business risks, with the confidence to identify and escalate issues appropriately. Demonstrates professionalism, discretion, and the ability to handle confidential information sensitively. Quick to understand business requirements and translate them into effective system configurations and technical solutions. For more information regarding the role of Junior Banking Systems Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Cyber Security Specialist (Operational) The closing date is 21 June 2026 Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don't delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE's digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE's cyber security posture. What the candidate will be expected to do / bringo Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders About us The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE's digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light Card Time to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity Tailored development - Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! Job responsibilities To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities. Person Specification Education/Qualifications Holds highly developed specialist knowledge and expertise acquired through master's degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Experience Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Skills/Knowledge Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NICE - The National Institute for Health and Care Excellence Full-time, Flexible working, Compressed hours
12/06/2026
Full time
Cyber Security Specialist (Operational) The closing date is 21 June 2026 Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don't delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE's digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE's cyber security posture. What the candidate will be expected to do / bringo Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders About us The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE's digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light Card Time to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity Tailored development - Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! Job responsibilities To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities. Person Specification Education/Qualifications Holds highly developed specialist knowledge and expertise acquired through master's degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Experience Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Skills/Knowledge Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NICE - The National Institute for Health and Care Excellence Full-time, Flexible working, Compressed hours
Role SOC Shift Lead - London Location London Salary Competitive salary and package dependent on experience Career Level Associate Manager Security Clearance This position requires a satisfactory BPSS and the candidate must be granted a level of security clearance, typically requiring 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationality at the time of application. Role Description The SOC Shift Lead provides advanced investigation and analysis, acting as the escalation point for complex or high severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. The team operates 24 7 on high density compute stacks; shift teams are paid a shift premium for non standard hours. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of a 24/7 SOC Team and work in shifts. As a shift lead, be responsible for handling escalations of the Technology Operations Centre in that shift. Accountable in absence of a SOC manager or NOC lead. Role Requirements Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles. Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Skills: Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Closing Date 31/07/26 Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
12/06/2026
Full time
Role SOC Shift Lead - London Location London Salary Competitive salary and package dependent on experience Career Level Associate Manager Security Clearance This position requires a satisfactory BPSS and the candidate must be granted a level of security clearance, typically requiring 10 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and a declaration of being a British passport holder with no dual nationality at the time of application. Role Description The SOC Shift Lead provides advanced investigation and analysis, acting as the escalation point for complex or high severity incidents. They conduct root cause analysis, guide L1 analysts, and support incident containment and remediation efforts. The team operates 24 7 on high density compute stacks; shift teams are paid a shift premium for non standard hours. Key Responsibilities Investigate escalated incidents to determine attack vectors, scope, and potential impact. Correlate events across multiple data sources to build a comprehensive incident narrative. Execute containment, eradication, and recovery activities in coordination with IT/OT stakeholders. Lead response for medium to high severity incidents and document detailed investigation reports. Conduct tuning of detection rules and thresholds in collaboration with the Security Content Engineer. Support continuous improvement by identifying gaps in detection coverage and playbooks. Mentor and provide technical guidance to L1 Analysts. Participate in periodic SOC exercises and simulated incident response drills. Be part of a 24/7 SOC Team and work in shifts. As a shift lead, be responsible for handling escalations of the Technology Operations Centre in that shift. Accountable in absence of a SOC manager or NOC lead. Role Requirements Education: Bachelor's degree in Cybersecurity, Computer Science, or related field. Experience: 7-10 years in SOC, Incident Response, or Threat Analysis roles. Certifications (preferred): GCIA, GCIH, CompTIA CySA+, Microsoft SC-200, or Splunk Certified Power User. Skills: Strong analytical mindset, in-depth knowledge of SIEM/EDR tools, malware behaviour, and incident handling methodologies. Closing Date 31/07/26 Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Location Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Job description Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end to end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow's built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self service experiences. Working in a fast paced, high stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Person specification Essential criteria: ServiceNow Expertise: Experience as a Business Analyst or Functional Consultant leading multi module ServiceNow implementations (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM). Proven track record integrating ServiceNow with external platforms (Planon, Salesforce, Microsoft 365/Azure) in a regulated environment. Analytical & Communication Skills: Exceptional ability to translate complex technical concepts into compelling narratives for stakeholders at all levels. Strong facilitation skills leading collaborative design sessions, de risking through early prototyping, and guiding user acceptance testing. Proven experience creating and maintaining core BA artefacts (BRD, process maps, user personas, RTM, test cases). UK Government Background (Preferred): Familiarity with UK government standards such as Service Standard, Service Manual, Service Assessment, GDPR / DPIA, Cyber Assessment Framework (CAF), and digital accessibility (WCAG) requirements. Technical Aptitude: Proficient in process mapping tools (Visio, Lucidchart) and agile project management (Jira, Azure DevOps). Understanding of ServiceNow scripting (Business Rules, Client Scripts, UI Policies) to collaborate effectively with development teams. Comfortable working within Agile/Scrum ceremonies backlog grooming, sprint planning, retrospectives.
12/06/2026
Full time
Location Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, Swindon About the job Job summary The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 55% of the government's office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. And we are looking for innovative, solutions-focused people to join our team. Representing the best covenant in the UK - His Majesty's Government - we are leading significant transformational programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme. We are also delivering cost- effective property services such as asset management, lifecycle replacement and workplace services. Innovation and progress underpin our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged. Our four core values are at the heart of everything we do. They shape our culture and guide how we work, lead and grow together: Striving for excellence - We always aim to deliver great results Empowering through respect - We insist on fair treatment for all, always Acting with integrity - We consistently do the right thing Succeeding together - We rely on each other to achieve success The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community. Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction. Job description Are you a visionary Business Analyst who thrives on delivering transformational digital services? Join our Digital Service Transformation Team and spearhead the rollout of end to end ServiceNow capabilities spanning HR Service Delivery (HRSD), Customer Service Management (CSM), IT Service Management (ITSM), IT Operations Management (ITOM), Business Continuity Management (BCM), Governance, Risk & Compliance (GRC), Software Asset Management (SAM), and Strategic Portfolio Management (SPM). You will also harness ServiceNow's built-in Generative AI, Agentic AI and mobile app frameworks to deliver intuitive, intelligent self service experiences. Working in a fast paced, high stakes environment, you will integrate ServiceNow with enterprise systems like Planon IWMS, Salesforce CRM, and Microsoft 365/Azure, driving seamless data flows and optimised processes. Your efforts will directly impact how civil servants and citizens access services enhancing efficiency, responsiveness, and transparency across the department. As a Business Analyst specialising in ServiceNow, you will lead the discovery, design and implementation of the following modules: Human Resources Service Delivery (HRSD) Customer Service Management (CSM) IT Service Management (ITSM) Configuration Management Database (CMDB) Common Service Data Model (CSDM) IT Operations Management (ITOM) Business Continuity Management (BCM) Governance, Risk & Compliance (GRC) Software Asset Management (SAM) Strategic Portfolio Management (SPM) ServiceNow Mobile App ServiceNow AI (Gen AI & Agentic AI) ServiceNow Integrations - Pilgrim (Planon) IWMS, Salesforce, Microsoft and other systems Business Analysis Elicit, capture, and document business requirements from diverse stakeholders both internal and external clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse and prioritise requirements for ServiceNow modules (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM) and ensure alignment with business objectives. Business Process Improvement Create as-is and to-be process maps for workflows to be automated in ServiceNow. Identify opportunities for process optimisation, automation, and self-service enablement. Recommend improvements that leverage ServiceNow GenAI and mobile applications to enhance user experience and service efficiency. Requirements Definition & Management Define, manage, and validate requirements throughout the project lifecycle. Maintain clear requirements traceability from business needs through to delivered features and test scenarios. Support scope management and ensure alignment between business priorities, technical delivery, and compliance requirements. Change Implementation Planning & Management Contribute to the planning and execution of ServiceNow rollouts and upgrades. Support implementation of integrations with enterprise platforms (Planon, Salesforce, Microsoft 365/Azure). Participate in release planning, roadmap discussions, and adoption strategies to ensure smooth transitions and minimal business disruption. Stakeholder Relationship Management Build strong relationships with internal and external stakeholders, acting as the key bridge between business teams and technical developers. Facilitate workshops, demonstrations, and playback sessions to validate requirements and showcase progress. Ensure that stakeholder needs are communicated clearly and reflected in delivered solutions. Organisational Change Management Support change impact assessments for new ServiceNow features, GenAI enhancements, and mobile app rollouts. Develop communication materials, training content, and guidance to drive adoption of new processes and tools. Champion a user-centred approach, ensuring accessibility and inclusion in service design. Testing Define and document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Person specification Essential criteria: ServiceNow Expertise: Experience as a Business Analyst or Functional Consultant leading multi module ServiceNow implementations (HRSD, CSM, ITSM, ITOM, BCM, GRC, SAM, SPM). Proven track record integrating ServiceNow with external platforms (Planon, Salesforce, Microsoft 365/Azure) in a regulated environment. Analytical & Communication Skills: Exceptional ability to translate complex technical concepts into compelling narratives for stakeholders at all levels. Strong facilitation skills leading collaborative design sessions, de risking through early prototyping, and guiding user acceptance testing. Proven experience creating and maintaining core BA artefacts (BRD, process maps, user personas, RTM, test cases). UK Government Background (Preferred): Familiarity with UK government standards such as Service Standard, Service Manual, Service Assessment, GDPR / DPIA, Cyber Assessment Framework (CAF), and digital accessibility (WCAG) requirements. Technical Aptitude: Proficient in process mapping tools (Visio, Lucidchart) and agile project management (Jira, Azure DevOps). Understanding of ServiceNow scripting (Business Rules, Client Scripts, UI Policies) to collaborate effectively with development teams. Comfortable working within Agile/Scrum ceremonies backlog grooming, sprint planning, retrospectives.
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
12/06/2026
Full time
Location This post can be based in London (1 Horse Guards Road), Norwich (Rosebery Court) or Darlington (Feethams House). About the job Job summary If you're interested in making a difference to people's lives, the Treasury can offer you an exciting opportunity to influence decision making that affects the whole of the UK. Working at the heart of government, we collaborate across government to promote responsible public spending and drive strong and sustainable economic growth. Our work ranges from protecting customers through the regulation of the financial sector, helping to reduce carbon emissions and creating a greener economy, to promoting British trade around the world and supporting people across the country on jobs, growth and more. We are part of the Darlington Economic Campus , a cross-government hub bringing people together to tackle key national issues while working closer to the communities we serve. Job description Treasury Business Solutions (TBS) is the part of the Corporate Centre Group responsible for the delivery and effective management of Treasury's IT and communications systems and services, Property management, information management and knowledge Information Services, security and business continuity services and change projects to continually improve our work tools and environment. We have over 60 staff across all three locations and provide services to over 3500 people across the UK in Treasury and our Arm's Length Bodies. We're recruiting for two roles: Role 1 - Lead Business Analyst in Technology Change Lead and mature the Technology Change Business Analysis service - Own the development and continuous improvement of BA capability across technology change, setting standards, tools and ways of working that position business analysis as a strategic enabler of policy and operational delivery. Provide expert business analysis leadership and assurance - Lead the provision of high quality business analysis across the technology change portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Enable effective delivery of policy through technology change - Work closely with multidisciplinary delivery teams to ensure technology change initiatives are driven by clear user needs and outcomes, supporting successful and timely delivery of ministerial and policy priorities. Enable effective delivery of IT services through technology change - Collaborate with Service Delivery and Commercial teams to support effective procurement, design and delivery of IT services to end users. Shape and prioritise strategic business change demand - Ensure significant requests for business or operational change are clearly articulated, assessed and prioritised, advising senior stakeholders on feasibility, risk, dependencies and alignment with HMT and TBS strategic objectives. Own BA deliver outcomes and benefits realisation - Plan, assign and oversee BA activity across the Tech Change portfolio, tracking progress, quality and benefits realisation to ensure solutions meet agreed user, business and policy outcomes. Manage and lead other Business Analysts in team - Line manage and develop a Fast Stream Business Analyst from September, providing coaching, feedback and stretch opportunities, while building strong, trusted relationships with senior stakeholders across policy, corporate and digital functions. Manage any external BAs working in the team. Role 2 - Appian Business Analyst Lead business analysis for the Appian platform and automation portfolio - Provide strategic and hands on business analysis leadership for the Appian platform, ensuring business process automation initiatives are driven by clear user needs, robust analysis and deliver measurable improvements to HMT operations. Provide expert business analysis leadership and assurance - Provide high quality business analysis across the Appian portfolio, ensuring proportionate, evidence based analysis (including requirements, modelling, options appraisal, business cases, benefits and impacts) to support sound decision making and value for money. Shape and assure end to end process automation delivery - Lead the elicitation, analysis and prioritisation of complex business processes for automation, defining future state processes, requirements and success measures, and assuring quality across design, build, test and implementation. Work as part of HMT's Appian Team - Work collaboratively with others in our internal Appian team (1 x product and 1x delivery manager) to drive delivery, building capability, develop supplier partnerships and create a high performing team focused on continuous improvement and delivery outcomes. Work in close partnership with external development suppliers - Act as the senior team interface with external Appian development partners, ensuring a shared understanding of business needs, effective backlog management, clear acceptance criteria, and strong alignment between HMT objectives and supplier delivery. Ensure alignment with HMT strategy, standards and governance - Ensure Appian solutions and business analysis practices align with HMT strategy, DDAT standards, service design principles and assurance requirements, supporting value for money and sustainable, reusable automation patterns. If you would like to speak to the hiring manager informally prior to the closing date, please contact Nick Matthews - Person specification Application Stage Required Qualifications BCS International Diploma in Business Analysis OR you are more than 50% towards completing the diploma (i.e. you possess 2 or more valid certificates). In your application form, you'll be asked to confirm that you hold this qualification. You will need to provide evidence of this qualification if you are invited to interview.
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Ofgem is working at the forefront of the transition to a greener, fairer energy system, supporting the development of new regulatory frameworks that protect consumers and enable innovation across rapidly evolving markets. We're looking for a Senior Technical Business Analyst to join our Heat Networks team and play a key role in designing and delivering the digital services that will underpin future regulation. We're offering a two-year fixed-term opportunity to work on a high-profile and business-critical programme that will shape how heat networks are regulated for the first time. This role sits at the heart of a major transformation, supporting the design and delivery of new digital capabilities that enable Ofgem to monitor, regulate and interact with the market effectively. This is an exciting role for someone who enjoys tackling complex problems, working across technical and non-technical teams, and translating business needs into effective digital solutions. You'll play a central role in analysing requirements, modelling business processes and helping deliver a user-centred regulatory service that meets Government Digital Service standards. Working within a specialist and fast-paced area of Ofgem, you'll support the development of a new digital platform that will enable activities such as authorisation, licensing, market monitoring and payments. You'll contribute to shaping how services are designed, built and improved, ensuring they are efficient, scalable and aligned with user needs. The role offers significant scope to influence the end-to-end delivery of digital services, from discovery through to live operations. You'll lead on business analysis activities including requirements gathering, stakeholder engagement, process modelling and continuous improvement, while also supporting ongoing service optimisation using live operational data and user feedback. We have a critical purpose to deliver a robust and effective regulatory framework for heat networks, ensuring the market works fairly for consumers while supporting the transition to a low-carbon future. Join us in helping build the systems, services and capabilities that will enable Ofgem to regulate this evolving sector with confidence and impact. Read on and find out more. Job description Key Responsibilities Strategic analysis, internal and external environment analysis, root cause analysis Business process modelling, analysing business needs, modelling system data Evaluating options, defining requirements, gap analysis and improving business processes Stakeholder analysis and management Requirements elicitation, workshopping, interviewing, prototyping Business case creation Delivery of user-centric business solutions with agile working Monitoring live service performance, analysing operational metrics, and managing the triage of defects to support ongoing service health. Leading Continuous Improvement (CI) activities by analysing user feedback to refine and optimise existing digital services. Key Outputs and Deliverables Well defined functional, non-functional, general and technical requirements User journeys and user stories with acceptance criteria "As-Is", "To-Be" business process models, GAP analysis Business cases to support technology related spending proposals Stakeholder management strategies. Prioritised CI backlogs and live service optimisation proposals. Person specification Essential Criteria Experience in business analysis within the software development lifecycle. You will have extensive experience in taking products through discovery, alpha and beta phases to live operations, focusing on user centric design, iterative development and continuous improvement to deliver high quality digital services (Lead Criteria) . User focus. You have experience in both user needs and desires of the user. You will have experience collaborating with user researchers and champion user research to focus on all users. Business Modelling. You have experience in modelling more advanced and complex situations across more than one business function or programme. Business improvement process. You have experience in analysing current services and processes and can identify and implement opportunities to optimise these. Stakeholder relationship management. You have experience in influencing stakeholders at the highest levels and manage relationships effectively. Experience working within an Agile environment in which you can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You are adept at balancing the delivery of new features within the management of live service defect resolution. Desirable Criteria Experience of working with Salesforce. Experience of Government Digital Service standards and assessments
12/06/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff , Glasgow or London . We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Ofgem is working at the forefront of the transition to a greener, fairer energy system, supporting the development of new regulatory frameworks that protect consumers and enable innovation across rapidly evolving markets. We're looking for a Senior Technical Business Analyst to join our Heat Networks team and play a key role in designing and delivering the digital services that will underpin future regulation. We're offering a two-year fixed-term opportunity to work on a high-profile and business-critical programme that will shape how heat networks are regulated for the first time. This role sits at the heart of a major transformation, supporting the design and delivery of new digital capabilities that enable Ofgem to monitor, regulate and interact with the market effectively. This is an exciting role for someone who enjoys tackling complex problems, working across technical and non-technical teams, and translating business needs into effective digital solutions. You'll play a central role in analysing requirements, modelling business processes and helping deliver a user-centred regulatory service that meets Government Digital Service standards. Working within a specialist and fast-paced area of Ofgem, you'll support the development of a new digital platform that will enable activities such as authorisation, licensing, market monitoring and payments. You'll contribute to shaping how services are designed, built and improved, ensuring they are efficient, scalable and aligned with user needs. The role offers significant scope to influence the end-to-end delivery of digital services, from discovery through to live operations. You'll lead on business analysis activities including requirements gathering, stakeholder engagement, process modelling and continuous improvement, while also supporting ongoing service optimisation using live operational data and user feedback. We have a critical purpose to deliver a robust and effective regulatory framework for heat networks, ensuring the market works fairly for consumers while supporting the transition to a low-carbon future. Join us in helping build the systems, services and capabilities that will enable Ofgem to regulate this evolving sector with confidence and impact. Read on and find out more. Job description Key Responsibilities Strategic analysis, internal and external environment analysis, root cause analysis Business process modelling, analysing business needs, modelling system data Evaluating options, defining requirements, gap analysis and improving business processes Stakeholder analysis and management Requirements elicitation, workshopping, interviewing, prototyping Business case creation Delivery of user-centric business solutions with agile working Monitoring live service performance, analysing operational metrics, and managing the triage of defects to support ongoing service health. Leading Continuous Improvement (CI) activities by analysing user feedback to refine and optimise existing digital services. Key Outputs and Deliverables Well defined functional, non-functional, general and technical requirements User journeys and user stories with acceptance criteria "As-Is", "To-Be" business process models, GAP analysis Business cases to support technology related spending proposals Stakeholder management strategies. Prioritised CI backlogs and live service optimisation proposals. Person specification Essential Criteria Experience in business analysis within the software development lifecycle. You will have extensive experience in taking products through discovery, alpha and beta phases to live operations, focusing on user centric design, iterative development and continuous improvement to deliver high quality digital services (Lead Criteria) . User focus. You have experience in both user needs and desires of the user. You will have experience collaborating with user researchers and champion user research to focus on all users. Business Modelling. You have experience in modelling more advanced and complex situations across more than one business function or programme. Business improvement process. You have experience in analysing current services and processes and can identify and implement opportunities to optimise these. Stakeholder relationship management. You have experience in influencing stakeholders at the highest levels and manage relationships effectively. Experience working within an Agile environment in which you can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You are adept at balancing the delivery of new features within the management of live service defect resolution. Desirable Criteria Experience of working with Salesforce. Experience of Government Digital Service standards and assessments
Up to £65,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As an IT Analyst, you will be responsible for the support, maintenance, and development of our key manufacturing applications. You will work closely with business stakeholders to understand their requirements, troubleshoot issues, and deliver effective IT solutions. You will bring a strong background in manufacturing environments and experience with ERP systems, particularly IFS. As part of your key responsibilities you will: Provide 2nd/3rd line support for our manufacturing applications, troubleshooting and resolving user-reported issues in a timely manner. Liaise with key business users to gather and document requirements for system enhancements and new functionalities. Participate in IT projects from conception to completion, ensuring they are delivered on time and to specification. Perform routine system administration tasks, including user access management, system configuration, and data maintenance. Create and maintain comprehensive documentation for all supported systems and processes. Commit to learning and adapting existing processes to drive continuous improvement. Provide IFS and other support on an on-call rota. Lead IT related projects About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Proven experience as an IT Analyst or in a similar support role. Strong background working within a manufacturing industry. Demonstrable experience supporting ERP or other business critical systems. Excellent problem solving and analytical skills. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders and team members at all levels. A self starter attitude, with the ability to work independently and as part of a team. Experience with SQL and database management. Continuous Improvement commitment to learn and adapt existing processes. Highly Desirable: Hands on experience with IFS Applications. Degree/equivalent level qualified in a relevant field such as Computer Science, Information Technology, or Business Studies. Proficient in reporting tools - SSMS, Power BI, Crystal Reports Knowledge of any programming language would be beneficial (e.g. PHP, Python). Experience working with data and traceability systems, PLCs, or SCADA systems such as WinCC would be desirable. Basic networking skills would be an advantage. About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. Up to £65,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme Unipart House Garsington Road Cowley Oxford OX4 2PG Tel:
12/06/2026
Full time
Up to £65,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As an IT Analyst, you will be responsible for the support, maintenance, and development of our key manufacturing applications. You will work closely with business stakeholders to understand their requirements, troubleshoot issues, and deliver effective IT solutions. You will bring a strong background in manufacturing environments and experience with ERP systems, particularly IFS. As part of your key responsibilities you will: Provide 2nd/3rd line support for our manufacturing applications, troubleshooting and resolving user-reported issues in a timely manner. Liaise with key business users to gather and document requirements for system enhancements and new functionalities. Participate in IT projects from conception to completion, ensuring they are delivered on time and to specification. Perform routine system administration tasks, including user access management, system configuration, and data maintenance. Create and maintain comprehensive documentation for all supported systems and processes. Commit to learning and adapting existing processes to drive continuous improvement. Provide IFS and other support on an on-call rota. Lead IT related projects About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Proven experience as an IT Analyst or in a similar support role. Strong background working within a manufacturing industry. Demonstrable experience supporting ERP or other business critical systems. Excellent problem solving and analytical skills. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders and team members at all levels. A self starter attitude, with the ability to work independently and as part of a team. Experience with SQL and database management. Continuous Improvement commitment to learn and adapt existing processes. Highly Desirable: Hands on experience with IFS Applications. Degree/equivalent level qualified in a relevant field such as Computer Science, Information Technology, or Business Studies. Proficient in reporting tools - SSMS, Power BI, Crystal Reports Knowledge of any programming language would be beneficial (e.g. PHP, Python). Experience working with data and traceability systems, PLCs, or SCADA systems such as WinCC would be desirable. Basic networking skills would be an advantage. About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. Up to £65,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme Unipart House Garsington Road Cowley Oxford OX4 2PG Tel:
11551SR5 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. They will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in a Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
12/06/2026
Full time
11551SR5 £50k - 55k per year Retail Systems Support Analyst Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business. The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C suite. They will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape. Key Responsibilities Provide day to day support for Oracle Retail systems across UK and EU operations Support and maintain POS and retail technology platforms Investigate and resolve technical issues, liaising with internal teams and third party vendors where required Work with databases, SQL queries, and XML integrations to support business processes and reporting Engage with stakeholders across the business, including senior leadership Assist with system upgrades, enhancements, testing, and implementation activities Participate in occasional travel across Europe and internationally when required Skills & Experience Required Previous experience in a Retail Systems Support Analyst or similar technical support role Strong Oracle Retail background Solid retail industry experience Experience supporting POS systems such as: APTOS Oracle Xstore IBM OMS / Sterling Good understanding of: Database management SQL XML Strong communication skills with the ability to work effectively with users at all levels Ability to work independently within a small, collaborative team environment This is an excellent opportunity to join a well established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
This role sits in BX within the CIO Strategy team, reporting into the Head of CIO Strategy. As a Quantitative Analyst (VP) within the CIO Strategy team you will play a pivotal role in designing and implementing advanced quantitative models that underpin our investment strategy. You will collaborate closely with senior stakeholders to provide actionable insights that guide portfolio decisions, resource allocation, and performance evaluation. Key Accountabilities The successful candidate will be accountable for the following key objectives: 1. Developing quantitative models in Python Portfolio construction and optimisation models that are entity aware and consider expected returns, risk and resource constraints (e.g. balance sheet, RWAs, market risk limits, credit risk limits, LCR and funding costs) Strategy and market timing models e.g. Regime analysis, seasonality, RV, momentum, duration signal Maintaining and developing highly mapped trade level data to create useful MI e.g. exposure reporting, risk reporting, financial metrics (e.g. RoRWA, RoE), liquidity and capital utilisation 2. Risk and PV Analysis Creating live risk and PV views Creating tools to decompose PV/OCI Performing risk, volatility and correlation analysis to create advanced risk metrics 3. Portfolio Sensitivity Analysis Developing and performing risk management analysis (e.g. scenario modelling, monte-carlo simulation) Developing tail hedging tools and proposing risk mitigating hedge packages (e.g. swaptions, invoice spreads) 4. Carry and OCI Forecasting Developing models that forecast each component of carry (coupon, funding, swap and pull-to-par) Developing OCI forecast models Total return analysis and decomposition Analysing forward CET1 impact from carry and OCI forecasts Person Specification A strong quantitative and analytical skillset is essential, demonstrated with an advanced degree in quantitative finance, mathematics, statistics, economics, engineering or a related field and relevant work experience Expert in Python for data analysis, time-series analysis, optimisation techniques and automation. Understanding of data structures & algorithms, object-oriented programming and various libraries (e.g. NumPy, SciPy, Matplotlib, Seaborn, scikit-learn) Deep knowledge of quantitative finance, portfolio theory and risk management Direct experience in Fixed Income, Rates with a strong interest in financial markets, economics and politics Trade execution experience across fixed income is not essential Strong stakeholder management skills and ability to work collaboratively across entity TFIs and senior management in a fast-paced environment Essential Skills/Basic Qualifications Undergraduate or equivalent degree in a quantitative subject (e.g. Mathematics, Econometrics, Mathematical/Quantitative Finance, Economics, Physics, Engineering) Expert in Python Strong quantitative skills Knowledge of portfolio theory Strong interest in macroeconomics and politics Desirable Skills/Preferred Qualifications Understanding of Barclays risk systems Technical knowledge across fixed income products and derivatives Stakeholder Management and Leadership Builds and grows internal networks to better understand Investment teams' requirements and each entities' unique financial position regarding capital, liquidity and funding Builds and grows external networks to better understand market and economic developments to provide better allocation decisions, discover new investment opportunities and provide more insightful output for the CIO Openly shares knowledge and expertise to help deliver tangible progress at the individual and team development level Participates actively in the firm's Citizenship programme, taking into account the needs of all our stakeholders and making decisions which, in the short and long-term, are positive for our customers and clients, shareholders, colleagues and the communities in which we operate. Decision-making and Problem Solving Contributes to projects and change management to improve desk processes, regulatory remediation, or product portfolio development and expansion. Provides guidance and direction to other colleagues as part of this process. Understands where the desk fits at firm level and leverages this understanding to suggest improvements to on-desk processes and improve governance and control structures. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Purpose of the role To design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making Accountabilities Design analytics and modelling solutions to complex business problems using domain expertise. Collaboration with technology to specify any dependencies required for analytical solutions, such as data, development environments and tools. Development of high performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implementation of analytics and models in accurate, stable, well-tested software and work with technology to operationalise them. Provision of ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to all Barclays Enterprise Risk Management Policies, particularly Model Risk Policy. Ensure all development activities are undertaken within the defined control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
12/06/2026
Full time
This role sits in BX within the CIO Strategy team, reporting into the Head of CIO Strategy. As a Quantitative Analyst (VP) within the CIO Strategy team you will play a pivotal role in designing and implementing advanced quantitative models that underpin our investment strategy. You will collaborate closely with senior stakeholders to provide actionable insights that guide portfolio decisions, resource allocation, and performance evaluation. Key Accountabilities The successful candidate will be accountable for the following key objectives: 1. Developing quantitative models in Python Portfolio construction and optimisation models that are entity aware and consider expected returns, risk and resource constraints (e.g. balance sheet, RWAs, market risk limits, credit risk limits, LCR and funding costs) Strategy and market timing models e.g. Regime analysis, seasonality, RV, momentum, duration signal Maintaining and developing highly mapped trade level data to create useful MI e.g. exposure reporting, risk reporting, financial metrics (e.g. RoRWA, RoE), liquidity and capital utilisation 2. Risk and PV Analysis Creating live risk and PV views Creating tools to decompose PV/OCI Performing risk, volatility and correlation analysis to create advanced risk metrics 3. Portfolio Sensitivity Analysis Developing and performing risk management analysis (e.g. scenario modelling, monte-carlo simulation) Developing tail hedging tools and proposing risk mitigating hedge packages (e.g. swaptions, invoice spreads) 4. Carry and OCI Forecasting Developing models that forecast each component of carry (coupon, funding, swap and pull-to-par) Developing OCI forecast models Total return analysis and decomposition Analysing forward CET1 impact from carry and OCI forecasts Person Specification A strong quantitative and analytical skillset is essential, demonstrated with an advanced degree in quantitative finance, mathematics, statistics, economics, engineering or a related field and relevant work experience Expert in Python for data analysis, time-series analysis, optimisation techniques and automation. Understanding of data structures & algorithms, object-oriented programming and various libraries (e.g. NumPy, SciPy, Matplotlib, Seaborn, scikit-learn) Deep knowledge of quantitative finance, portfolio theory and risk management Direct experience in Fixed Income, Rates with a strong interest in financial markets, economics and politics Trade execution experience across fixed income is not essential Strong stakeholder management skills and ability to work collaboratively across entity TFIs and senior management in a fast-paced environment Essential Skills/Basic Qualifications Undergraduate or equivalent degree in a quantitative subject (e.g. Mathematics, Econometrics, Mathematical/Quantitative Finance, Economics, Physics, Engineering) Expert in Python Strong quantitative skills Knowledge of portfolio theory Strong interest in macroeconomics and politics Desirable Skills/Preferred Qualifications Understanding of Barclays risk systems Technical knowledge across fixed income products and derivatives Stakeholder Management and Leadership Builds and grows internal networks to better understand Investment teams' requirements and each entities' unique financial position regarding capital, liquidity and funding Builds and grows external networks to better understand market and economic developments to provide better allocation decisions, discover new investment opportunities and provide more insightful output for the CIO Openly shares knowledge and expertise to help deliver tangible progress at the individual and team development level Participates actively in the firm's Citizenship programme, taking into account the needs of all our stakeholders and making decisions which, in the short and long-term, are positive for our customers and clients, shareholders, colleagues and the communities in which we operate. Decision-making and Problem Solving Contributes to projects and change management to improve desk processes, regulatory remediation, or product portfolio development and expansion. Provides guidance and direction to other colleagues as part of this process. Understands where the desk fits at firm level and leverages this understanding to suggest improvements to on-desk processes and improve governance and control structures. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. Purpose of the role To design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making Accountabilities Design analytics and modelling solutions to complex business problems using domain expertise. Collaboration with technology to specify any dependencies required for analytical solutions, such as data, development environments and tools. Development of high performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implementation of analytics and models in accurate, stable, well-tested software and work with technology to operationalise them. Provision of ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to all Barclays Enterprise Risk Management Policies, particularly Model Risk Policy. Ensure all development activities are undertaken within the defined control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Purpose of the Role To design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making. Accountabilities Design analytics and modelling solutions to complex business problems using domain expertise. Collaboration with technology to specify any dependencies required for analytical solutions, such as data, development environments and tools. Development of high performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implementation of analytics and models in accurate, stable, well-tested software and work with technology to operationalise them. Provision of ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to all Barclays Enterprise Risk Management Policies, particularly Model Risk Policy. Ensure all development activities are undertaken within the defined control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalations of breaches of policies/procedures. If managing a team, they define jobs and responsibilities, plan for the department's future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. This role sits in BX within the CIO Strategy team, reporting into the Head of CIO Strategy. As a Quantitative Analyst (VP) within the CIO Strategy team you will play a pivotal role in designing and implementing advanced quantitative models that underpin our investment strategy. You will collaborate closely with senior stakeholders to provide actionable insights that guide portfolio decisions, resource allocation, and performance evaluation. Key Accountabilities Developing quantitative models in Python - Portfolio construction and optimisation models that are entity aware and consider expected returns, risk and resource constraints (e.g. balance sheet, RWAs, market risk limits, credit risk limits, LCR and funding costs); Strategy and market timing models (e.g. Regime analysis, seasonality, RV, momentum, duration signal); Maintaining and developing highly mapped trade level data to create useful MI (e.g. exposure reporting, risk reporting, financial metrics such as RoRWA, RoE), liquidity and capital utilisation. Risk and PV Analysis - Creating live risk and PV views; Creating tools to decompose PV/OCI; Performing risk, volatility and correlation analysis to create advanced risk metrics. Portfolio Sensitivity Analysis - Developing and performing risk management analysis (e.g. scenario modelling, monte carlo simulation); Developing tail hedging tools and proposing risk mitigating hedge packages (e.g. swaptions, invoice spreads). Carry and OCI Forecasting - Developing models that forecast each component of carry (coupon, funding, swap and pull to par); Developing OCI forecast models; Total return analysis and decomposition; Analysing forward CET1 impact from carry and OCI forecasts; Person Specification. Person Specification A strong quantitative and analytical skillset is essential, demonstrated with an advanced degree in quantitative finance, mathematics, statistics, economics, engineering or a related field and relevant work experience. Expert in Python for data analysis, time series analysis, optimisation techniques and automation. Understanding of data structures & algorithms, object oriented programming and various libraries (e.g. NumPy, SciPy, Matplotlib, Seaborn, scikit learn). Deep knowledge of quantitative finance, portfolio theory and risk management. Direct experience in Fixed Income, Rates with a strong interest in financial markets, economics and politics. Trade execution experience across fixed income is not essential. Strong stakeholder management skills and ability to work collaboratively across entity TFIs and senior management in a fast paced environment. Essential Skills / Basic Qualifications Undergraduate or equivalent degree in a quantitative subject (e.g. Mathematics, Econometrics, Mathematical/Quantitative Finance, Economics, Physics, Engineering). Expert in Python. Strong quantitative skills. Knowledge of portfolio theory. Strong interest in macroeconomics and politics. Desirable Skills / Preferred Qualifications Understanding of Barclays risk systems. Technical knowledge across fixed income products and derivatives. Stakeholder Management and Leadership. Builds and grows internal networks to better understand Investment teams' requirements and each entities' unique financial position regarding capital, liquidity and funding. Builds and grows external networks to better understand market and economic developments to provide better allocation decisions, discover new investment opportunities and provide more insightful output for the CIO. Openly shares knowledge and expertise to help deliver tangible progress at the individual and team development level. Participates actively in the firm's Citizenship programme, taking into account the needs of all our stakeholders and making decisions which, in the short and long term, are positive for our customers and clients, shareholders, colleagues and the communities in which we operate. Decision making and Problem Solving Contributes to projects and change management to improve desk processes, regulatory remediation, or product portfolio development and expansion. Provides guidance and direction to other colleagues as part of this process. Understands where the desk fits at firm level and leverages this understanding to suggest improvements to on desk processes and improve governance and control structures.
12/06/2026
Full time
Purpose of the Role To design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making. Accountabilities Design analytics and modelling solutions to complex business problems using domain expertise. Collaboration with technology to specify any dependencies required for analytical solutions, such as data, development environments and tools. Development of high performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implementation of analytics and models in accurate, stable, well-tested software and work with technology to operationalise them. Provision of ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to all Barclays Enterprise Risk Management Policies, particularly Model Risk Policy. Ensure all development activities are undertaken within the defined control environment. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalations of breaches of policies/procedures. If managing a team, they define jobs and responsibilities, plan for the department's future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. This role sits in BX within the CIO Strategy team, reporting into the Head of CIO Strategy. As a Quantitative Analyst (VP) within the CIO Strategy team you will play a pivotal role in designing and implementing advanced quantitative models that underpin our investment strategy. You will collaborate closely with senior stakeholders to provide actionable insights that guide portfolio decisions, resource allocation, and performance evaluation. Key Accountabilities Developing quantitative models in Python - Portfolio construction and optimisation models that are entity aware and consider expected returns, risk and resource constraints (e.g. balance sheet, RWAs, market risk limits, credit risk limits, LCR and funding costs); Strategy and market timing models (e.g. Regime analysis, seasonality, RV, momentum, duration signal); Maintaining and developing highly mapped trade level data to create useful MI (e.g. exposure reporting, risk reporting, financial metrics such as RoRWA, RoE), liquidity and capital utilisation. Risk and PV Analysis - Creating live risk and PV views; Creating tools to decompose PV/OCI; Performing risk, volatility and correlation analysis to create advanced risk metrics. Portfolio Sensitivity Analysis - Developing and performing risk management analysis (e.g. scenario modelling, monte carlo simulation); Developing tail hedging tools and proposing risk mitigating hedge packages (e.g. swaptions, invoice spreads). Carry and OCI Forecasting - Developing models that forecast each component of carry (coupon, funding, swap and pull to par); Developing OCI forecast models; Total return analysis and decomposition; Analysing forward CET1 impact from carry and OCI forecasts; Person Specification. Person Specification A strong quantitative and analytical skillset is essential, demonstrated with an advanced degree in quantitative finance, mathematics, statistics, economics, engineering or a related field and relevant work experience. Expert in Python for data analysis, time series analysis, optimisation techniques and automation. Understanding of data structures & algorithms, object oriented programming and various libraries (e.g. NumPy, SciPy, Matplotlib, Seaborn, scikit learn). Deep knowledge of quantitative finance, portfolio theory and risk management. Direct experience in Fixed Income, Rates with a strong interest in financial markets, economics and politics. Trade execution experience across fixed income is not essential. Strong stakeholder management skills and ability to work collaboratively across entity TFIs and senior management in a fast paced environment. Essential Skills / Basic Qualifications Undergraduate or equivalent degree in a quantitative subject (e.g. Mathematics, Econometrics, Mathematical/Quantitative Finance, Economics, Physics, Engineering). Expert in Python. Strong quantitative skills. Knowledge of portfolio theory. Strong interest in macroeconomics and politics. Desirable Skills / Preferred Qualifications Understanding of Barclays risk systems. Technical knowledge across fixed income products and derivatives. Stakeholder Management and Leadership. Builds and grows internal networks to better understand Investment teams' requirements and each entities' unique financial position regarding capital, liquidity and funding. Builds and grows external networks to better understand market and economic developments to provide better allocation decisions, discover new investment opportunities and provide more insightful output for the CIO. Openly shares knowledge and expertise to help deliver tangible progress at the individual and team development level. Participates actively in the firm's Citizenship programme, taking into account the needs of all our stakeholders and making decisions which, in the short and long term, are positive for our customers and clients, shareholders, colleagues and the communities in which we operate. Decision making and Problem Solving Contributes to projects and change management to improve desk processes, regulatory remediation, or product portfolio development and expansion. Provides guidance and direction to other colleagues as part of this process. Understands where the desk fits at firm level and leverages this understanding to suggest improvements to on desk processes and improve governance and control structures.
About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job As our Appian Delivery Manager within the Technology Change team, you'll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You'll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery. In this role, you will: Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working. Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement. Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery. Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined-up outcomes. Engage and communicate with stakeholders, clearly translating between technical and non-technical audiences to keep everyone aligned. Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross-government standards. Support capability development, sharing best practice in delivery management and low-code across the organisation. About You We're looking for someone who can deliver digital and technology-enabled work at pace in complex environments, with the ability to plan and deliver Appian-based automation while balancing quality, risk and stakeholder needs. You'll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward. You'll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You'll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast-moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
12/06/2026
Full time
About the Team Treasury Business Solutions (TBS) supports the tools and services that keep HM Treasury running day to day. We're responsible for everything from IT and communications to property, information and knowledge management, security, business continuity and change delivery. With a team of over 60 colleagues across London, Norwich and Darlington, we provide essential services to more than 3,500 people across HM Treasury and its Arm's Length Bodies, continually improving how we work and the environment we work in. About the Job As our Appian Delivery Manager within the Technology Change team, you'll lead the delivery of digital products and services built on our enterprise Appian low-code platform. You'll focus on delivering solutions that meet user needs and drive meaningful business outcomes, working with multidisciplinary teams across the organisation to ensure high-quality, timely delivery. In this role, you will: Lead the delivery of Appian-based services, ensuring outcomes are delivered to agreed scope, time, cost and quality standards, using Agile and Lean ways of working. Create the right delivery environment, enabling teams to perform at their best by removing blockers, managing dependencies and driving continuous improvement. Manage risks and issues, proactively identifying, escalating and resolving challenges to maintain pace and confidence in delivery. Work closely with multidisciplinary teams, bringing together colleagues across policy, operations, user research, architecture, security and Appian development to deliver joined-up outcomes. Engage and communicate with stakeholders, clearly translating between technical and non-technical audiences to keep everyone aligned. Ensure governance and assurance requirements are met, with the right controls, reporting and compliance with HMT and cross-government standards. Support capability development, sharing best practice in delivery management and low-code across the organisation. About You We're looking for someone who can deliver digital and technology-enabled work at pace in complex environments, with the ability to plan and deliver Appian-based automation while balancing quality, risk and stakeholder needs. You'll be a confident communicator, able to explain complex business and technical analysis clearly and influence stakeholders and suppliers to agree priorities, resolve issues and drive delivery forward. You'll work well across multidisciplinary teams, building strong relationships and supporting effective collaboration. You'll also bring experience of delivery management using Agile or Lean approaches, ideally with Appian, and be comfortable working in a fast-moving, outsourced technology environment, working with both internal teams and external suppliers to shape requirements, manage constraints and deliver outcomes that meet user and organisational needs. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
11614SJR £28k - 32k per year Service Desk Analyst We are looking for a proactive and customer focused IT Service Desk Analyst to join their IT Service Desk team. You will play a key role in supporting business operations by delivering high quality technical support, fulfilling IT service requests, and contributing to a range of technical and business projects. This is an excellent opportunity for an experienced IT support professional who enjoys working in a fast paced environment, managing priorities effectively, and helping to drive continuous improvement across IT services. Key Responsibilities Provide first and second line technical support, ensuring incidents and service requests are prioritised and resolved in line with agreed SLAs. Accurately log support calls and update actions to agreed standards. Manage high priority incidents and coordinate communication and resolution activities. Ensure compliance with IT security policies and procedures, escalating any breaches as appropriate. Follow established change control processes. Liaise with third party suppliers to resolve issues and deliver services. Manage the full lifecycle of end user computing devices, including procurement, build, deployment, maintenance, upgrades, and secure disposal. Help ensure adequate Service Desk coverage during supported business hours. Participate in IT projects and service improvement initiatives. Provide remote support to users across multiple office locations. Monitor infrastructure status and performance to identify and resolve issues proactively. Create and maintain documentation for IT systems, processes, and procedures. Stay up to date with emerging technologies and industry best practices. Identify opportunities to reduce errors, improve efficiency, and lower operational costs. Essential Previous experience in an IT support or Service Desk role. Working knowledge of: Microsoft Windows and Microsoft 365 Windows Server (2016, 2019, 2022) Windows 10 and Windows 11 Networking concepts including TCP/IP, routing, DNS, and DHCP iOS devices Sound knowledge of computer hardware and troubleshooting techniques. Strong customer service and communication skills. Ability to manage multiple priorities and work effectively under pressure. Excellent documentation and organisational skills. Desirable Experience supporting IT systems within a regulated or financial services environment. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
12/06/2026
Full time
11614SJR £28k - 32k per year Service Desk Analyst We are looking for a proactive and customer focused IT Service Desk Analyst to join their IT Service Desk team. You will play a key role in supporting business operations by delivering high quality technical support, fulfilling IT service requests, and contributing to a range of technical and business projects. This is an excellent opportunity for an experienced IT support professional who enjoys working in a fast paced environment, managing priorities effectively, and helping to drive continuous improvement across IT services. Key Responsibilities Provide first and second line technical support, ensuring incidents and service requests are prioritised and resolved in line with agreed SLAs. Accurately log support calls and update actions to agreed standards. Manage high priority incidents and coordinate communication and resolution activities. Ensure compliance with IT security policies and procedures, escalating any breaches as appropriate. Follow established change control processes. Liaise with third party suppliers to resolve issues and deliver services. Manage the full lifecycle of end user computing devices, including procurement, build, deployment, maintenance, upgrades, and secure disposal. Help ensure adequate Service Desk coverage during supported business hours. Participate in IT projects and service improvement initiatives. Provide remote support to users across multiple office locations. Monitor infrastructure status and performance to identify and resolve issues proactively. Create and maintain documentation for IT systems, processes, and procedures. Stay up to date with emerging technologies and industry best practices. Identify opportunities to reduce errors, improve efficiency, and lower operational costs. Essential Previous experience in an IT support or Service Desk role. Working knowledge of: Microsoft Windows and Microsoft 365 Windows Server (2016, 2019, 2022) Windows 10 and Windows 11 Networking concepts including TCP/IP, routing, DNS, and DHCP iOS devices Sound knowledge of computer hardware and troubleshooting techniques. Strong customer service and communication skills. Ability to manage multiple priorities and work effectively under pressure. Excellent documentation and organisational skills. Desirable Experience supporting IT systems within a regulated or financial services environment. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
Application Support Analyst Contract: FTC, 11 months (opportunity for permanent) Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH) Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options) VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract. This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business. A formal IT background is not essential. We're keen to speak with candidates who understand how businesses operate, can navigate systems confidently, and are quick to learn new processes. The Role As an Application Support Analyst, you will: Act as a key point of contact for application and system-related queries, providing first line support to users across the business Investigate and resolve system issues, ensuring applications and data are operating effectively Manage user access, system administration, and ongoing maintenance activities Monitor data quality and accuracy, supporting strong data governance practices Support batch jobs, system interfaces, and integrations Work closely with internal development teams and third party providers to deliver system enhancements Maintain helpdesk records and contribute to process documentation Support end users through system training and adoption initiatives Analyse data to identify trends, risks, and opportunities for process improvement The Person We're looking for someone with: A strong understanding of core business processes such as sales, purchasing, logistics, or finance Strong analytical skills with excellent attention to detail Confidence working with data and system processes The ability to learn new systems and adapt quickly Strong communication skills and the ability to build relationships with stakeholders at all levels Desirable: Experience using ERP systems such as SAP (or similar) from a business/user perspective Interested? To speak in complete confidence about this opportunity, please click apply, or contact VANRATH for more information.
12/06/2026
Full time
Application Support Analyst Contract: FTC, 11 months (opportunity for permanent) Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH) Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options) VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract. This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business. A formal IT background is not essential. We're keen to speak with candidates who understand how businesses operate, can navigate systems confidently, and are quick to learn new processes. The Role As an Application Support Analyst, you will: Act as a key point of contact for application and system-related queries, providing first line support to users across the business Investigate and resolve system issues, ensuring applications and data are operating effectively Manage user access, system administration, and ongoing maintenance activities Monitor data quality and accuracy, supporting strong data governance practices Support batch jobs, system interfaces, and integrations Work closely with internal development teams and third party providers to deliver system enhancements Maintain helpdesk records and contribute to process documentation Support end users through system training and adoption initiatives Analyse data to identify trends, risks, and opportunities for process improvement The Person We're looking for someone with: A strong understanding of core business processes such as sales, purchasing, logistics, or finance Strong analytical skills with excellent attention to detail Confidence working with data and system processes The ability to learn new systems and adapt quickly Strong communication skills and the ability to build relationships with stakeholders at all levels Desirable: Experience using ERP systems such as SAP (or similar) from a business/user perspective Interested? To speak in complete confidence about this opportunity, please click apply, or contact VANRATH for more information.
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
12/06/2026
Full time
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications. Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required. Collaborate with relevant teams to plan, test and implement on-going enhancements to systems Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board. Liaise with other support/development teams to resolve cross-system issues. Monitor the availability, performance and throughput of supported applications. Share knowledge and expertise with others, supporting team members as required. Experience required Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment. Able to manage incidents and service requests while providing timely status updates to users. Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes). Experience of a trading-based service delivery environment. Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs. Experience in trading and risk management systems for commodities covering front to back-office is highly desirable. Technical requirements Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment. Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on) Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous. Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday. Experience in Azure App Insights and Microsoft Power Apps Suite is desirable. Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained. Person specification Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally. Structured, systematic and analytical in approach with a problem-solving mentality. Pro-active approach to monitoring and automation Customer focused, and goal orientated with keen attention to detail. Adept at working with challenging users in a fast-paced trading environment. Willingness to learn new technologies and maintain industry knowledge. Able to communicate technical information in a clear and understandable manner to non-technical stakeholders. Receptive to new ideas and able to adapt to changing demands Able to work flexible hours as requested. Hours of work: 40 hours per week with variable start (07:00 - 09:00) plus additional paid out of hours support rota dutiesWe are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
We are seeking an experienced Endur Business Analyst to join a dynamic consultancy team specialising in delivering advisory services to clients within the energy and commodities trading sector. This role is based in London and offers an excellent daily rate of £800. The successful candidate will work closely with technical and business stakeholders to analyse, document and enhance complex trading workflows using the Endur ETRM platform. Leveraging strong domain knowledge in energy trading, the Business Analyst will provide critical insight and advisory services to ensure the effective implementation and optimisation of Endur solutions tailored to client needs. Key Responsibilities Gather and document business requirements from stakeholders across trading, risk, operations, and IT functions. Assist in the design and configuration of Endur solutions to meet business objectives. Act as a liaison between business users and technical teams, ensuring clarity in requirements and project deliverables. Conduct analysis of trading products such as power, gas, oil, and derivatives, and map them into Endur functionality. Support testing and validation activities, including UAT, integration testing, and regression testing. Provide input on Endur best practices and product roadmap alignment. Develop comprehensive documentation, training materials, and user guides. Assist in project planning, risk management, and progress reporting. Required Skills and Experience Previous experience as a Business Analyst with a strong focus on the Endur ETRM platform. Solid understanding of energy trading markets, including physical and financial products. Proven ability to translate business requirements into detailed functional specifications. Experience with Endur core modules such as Trade Capture, Deal Modelling, Settlement, OpenComponents, and JVS. Strong analytical and problem solving skills with a keen attention to detail. Experience in Agile and Waterfall project environments. Excellent communication and stakeholder management skills. Proficient in Microsoft Office tools, particularly Excel and Visio. Desirable Experience Familiarity with OpenLink Endur version upgrades and customisation projects. Experience working with SQL for data analysis and reporting. Background in consultancy or advisory services within the commodities trading sector. This is an exciting opportunity for a motivated Business Analyst with Endur expertise to take on a pivotal role in delivering strategic advisory services to high profile clients. If you have a passion for trading systems and a proven track record of delivering results in dynamic environments, we invite you to apply.
12/06/2026
Full time
We are seeking an experienced Endur Business Analyst to join a dynamic consultancy team specialising in delivering advisory services to clients within the energy and commodities trading sector. This role is based in London and offers an excellent daily rate of £800. The successful candidate will work closely with technical and business stakeholders to analyse, document and enhance complex trading workflows using the Endur ETRM platform. Leveraging strong domain knowledge in energy trading, the Business Analyst will provide critical insight and advisory services to ensure the effective implementation and optimisation of Endur solutions tailored to client needs. Key Responsibilities Gather and document business requirements from stakeholders across trading, risk, operations, and IT functions. Assist in the design and configuration of Endur solutions to meet business objectives. Act as a liaison between business users and technical teams, ensuring clarity in requirements and project deliverables. Conduct analysis of trading products such as power, gas, oil, and derivatives, and map them into Endur functionality. Support testing and validation activities, including UAT, integration testing, and regression testing. Provide input on Endur best practices and product roadmap alignment. Develop comprehensive documentation, training materials, and user guides. Assist in project planning, risk management, and progress reporting. Required Skills and Experience Previous experience as a Business Analyst with a strong focus on the Endur ETRM platform. Solid understanding of energy trading markets, including physical and financial products. Proven ability to translate business requirements into detailed functional specifications. Experience with Endur core modules such as Trade Capture, Deal Modelling, Settlement, OpenComponents, and JVS. Strong analytical and problem solving skills with a keen attention to detail. Experience in Agile and Waterfall project environments. Excellent communication and stakeholder management skills. Proficient in Microsoft Office tools, particularly Excel and Visio. Desirable Experience Familiarity with OpenLink Endur version upgrades and customisation projects. Experience working with SQL for data analysis and reporting. Background in consultancy or advisory services within the commodities trading sector. This is an exciting opportunity for a motivated Business Analyst with Endur expertise to take on a pivotal role in delivering strategic advisory services to high profile clients. If you have a passion for trading systems and a proven track record of delivering results in dynamic environments, we invite you to apply.
Operations Analyst Box Recruitment Solutions is recruiting on behalf of an award-winning telecommunications company that provides innovative connectivity, mobile, broadband, and communications solutions to both B2B and B2C customers. As the business continues to grow, an exciting opportunity has arisen for an Operations Analyst to join the Operations team. This role will be instrumental in helping the business scale by improving internal systems, streamlining workflows, reducing manual processes, and supporting automation initiatives across multiple departments. Working closely with the Head of Operations, you will analyse existing systems, processes, and workflows to identify opportunities for improvement and efficiency. The business operates a variety of platforms including CRM systems, ticketing systems, telecoms management software, and operational tools that support customer onboarding, order processing, service delivery, and ongoing support. As Operations Analyst, you will act as a bridge between operational teams and technical providers, ensuring business requirements are translated into practical technical solutions. You will work across the entire customer journey, from retail and business sales through to provisioning, support, and service delivery, helping to create scalable processes that support continued growth. Key Responsibilities Analyse existing business processes and operational workflows across multiple departments Identify inefficiencies, bottlenecks, and opportunities to improve productivity and service delivery Map, document, and optimise operational processes Gather and translate business requirements into clear technical specifications Work closely with developers, software providers, and external IT partners to deliver solutions Support system integrations, API connectivity, and automation projects Review how systems interact and recommend improvements to increase efficiency and accuracy Help reduce manual processes through automation and workflow enhancements Monitor operational performance and identify opportunities to improve SLAs and turnaround times Create and maintain Standard Operating Procedures (SOPs), user guides, and process documentation Support the implementation of new systems, technologies, and operational tools Maintain records relating to software licences, platforms, and technical documentation Coordinate operational improvement projects and ensure actions are delivered successfully For the Operations Analyst role you must have: Ideally 3 years' experience in an Operations Analyst, Business Analyst, Systems Analyst, Process Improvement, or similar role Strong analytical and problem-solving skills with a process improvement mindset Experience analysing and improving operational workflows and business processes Strong understanding of software platforms, business systems, and operational technologies Experience working with APIs, databases, and system integrations Knowledge of automation tools, workflow optimisation, and low-code/no-code solutions Scripting or coding experience, ideally JavaScript or similar technologies Proven ability to gather, document, and communicate business and technical requirements Experience liaising with developers, software providers, and technical teams Ability to communicate technical concepts clearly to non-technical stakeholders Experience creating SOPs, process documentation, and user guides Excellent organisational, communication, and project coordination skills Telecoms industry experience or similar is essential Employee Benefits Competitive salary with annual KPI-based incentives Healthcare plans Work from home Friday Discounted hardware, mobile, and broadband services Income Protection Life Assurance Holiday Advantage Schemes
11/06/2026
Full time
Operations Analyst Box Recruitment Solutions is recruiting on behalf of an award-winning telecommunications company that provides innovative connectivity, mobile, broadband, and communications solutions to both B2B and B2C customers. As the business continues to grow, an exciting opportunity has arisen for an Operations Analyst to join the Operations team. This role will be instrumental in helping the business scale by improving internal systems, streamlining workflows, reducing manual processes, and supporting automation initiatives across multiple departments. Working closely with the Head of Operations, you will analyse existing systems, processes, and workflows to identify opportunities for improvement and efficiency. The business operates a variety of platforms including CRM systems, ticketing systems, telecoms management software, and operational tools that support customer onboarding, order processing, service delivery, and ongoing support. As Operations Analyst, you will act as a bridge between operational teams and technical providers, ensuring business requirements are translated into practical technical solutions. You will work across the entire customer journey, from retail and business sales through to provisioning, support, and service delivery, helping to create scalable processes that support continued growth. Key Responsibilities Analyse existing business processes and operational workflows across multiple departments Identify inefficiencies, bottlenecks, and opportunities to improve productivity and service delivery Map, document, and optimise operational processes Gather and translate business requirements into clear technical specifications Work closely with developers, software providers, and external IT partners to deliver solutions Support system integrations, API connectivity, and automation projects Review how systems interact and recommend improvements to increase efficiency and accuracy Help reduce manual processes through automation and workflow enhancements Monitor operational performance and identify opportunities to improve SLAs and turnaround times Create and maintain Standard Operating Procedures (SOPs), user guides, and process documentation Support the implementation of new systems, technologies, and operational tools Maintain records relating to software licences, platforms, and technical documentation Coordinate operational improvement projects and ensure actions are delivered successfully For the Operations Analyst role you must have: Ideally 3 years' experience in an Operations Analyst, Business Analyst, Systems Analyst, Process Improvement, or similar role Strong analytical and problem-solving skills with a process improvement mindset Experience analysing and improving operational workflows and business processes Strong understanding of software platforms, business systems, and operational technologies Experience working with APIs, databases, and system integrations Knowledge of automation tools, workflow optimisation, and low-code/no-code solutions Scripting or coding experience, ideally JavaScript or similar technologies Proven ability to gather, document, and communicate business and technical requirements Experience liaising with developers, software providers, and technical teams Ability to communicate technical concepts clearly to non-technical stakeholders Experience creating SOPs, process documentation, and user guides Excellent organisational, communication, and project coordination skills Telecoms industry experience or similar is essential Employee Benefits Competitive salary with annual KPI-based incentives Healthcare plans Work from home Friday Discounted hardware, mobile, and broadband services Income Protection Life Assurance Holiday Advantage Schemes
Senior IT Support Analyst - 9 Month Fixed Term Contract Somerset (On-site role) 45,000 to 50,000 DOE (pro rata) + Holiday + Pension + Private Healthcare + 2k product allowance and employee discounts + additional benefits Excellent opportunity for a 2nd / 3rd Line IT Support Analyst to join a market-leading retail brand on a fixed-term contract, working with interesting technology in a highly impactful role ensuring the stability of IT services across the business. The company is a household name and global brand, known for its strong values, positive culture, and excellent working environment, as well as its community-oriented spirit. They are now looking for an IT Support Analyst to join them on a 9-month fixed-term contract. In this role, you will provide 2nd / 3rd line support to head office and retail users, supporting business-critical retail applications including POS and ERP systems. You will respond quickly and efficiently to incidents, deliver face-to-face support at head office, and act as the escalation point for complex technical issues. You will have experience in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment. You will have strong knowledge of end-user computing across multi-site operations, as well as Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID. This is a fantastic opportunity to join a highly respected and widely recognisable retail brand in a critical role. The Role: Senior IT Support Analyst, providing 2nd / 3rd line support to head office and retail users Supporting business-critical retail applications, including POS and ERP systems Respond quickly and efficiently to incidents and deliver face-to-face support at head office, acting as the main escalation point for complex technical issues On-site role, based in Somerset The Person: Experienced in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment Strong knowledge of end-user computing across multi-site operations Knowledge of Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID Any experience within the retail sector or with POS / ERP technologies is highly beneficial but not essential
11/06/2026
Full time
Senior IT Support Analyst - 9 Month Fixed Term Contract Somerset (On-site role) 45,000 to 50,000 DOE (pro rata) + Holiday + Pension + Private Healthcare + 2k product allowance and employee discounts + additional benefits Excellent opportunity for a 2nd / 3rd Line IT Support Analyst to join a market-leading retail brand on a fixed-term contract, working with interesting technology in a highly impactful role ensuring the stability of IT services across the business. The company is a household name and global brand, known for its strong values, positive culture, and excellent working environment, as well as its community-oriented spirit. They are now looking for an IT Support Analyst to join them on a 9-month fixed-term contract. In this role, you will provide 2nd / 3rd line support to head office and retail users, supporting business-critical retail applications including POS and ERP systems. You will respond quickly and efficiently to incidents, deliver face-to-face support at head office, and act as the escalation point for complex technical issues. You will have experience in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment. You will have strong knowledge of end-user computing across multi-site operations, as well as Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID. This is a fantastic opportunity to join a highly respected and widely recognisable retail brand in a critical role. The Role: Senior IT Support Analyst, providing 2nd / 3rd line support to head office and retail users Supporting business-critical retail applications, including POS and ERP systems Respond quickly and efficiently to incidents and deliver face-to-face support at head office, acting as the main escalation point for complex technical issues On-site role, based in Somerset The Person: Experienced in 2nd / 3rd line support, working with Active Directory and Microsoft 365 in a consumer-facing environment Strong knowledge of end-user computing across multi-site operations Knowledge of Windows and/or macOS, Microsoft 365, and Active Directory / Entra ID Any experience within the retail sector or with POS / ERP technologies is highly beneficial but not essential
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: 550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
11/06/2026
Contractor
Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh (2 days per week onsite) Contract: 12 months Rate: 550 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Hybrid - Nuneaton/Oxford £40,000-£49,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role You will be a pivotal technical anchor within our specialised People Systems team, working alongside fellow experts to drive global scalability and optimisation. This isn't about just maintaining the status quo; it's about utilising Dayforce and broader technology to propel the business forward. As part of this lean, high-aptitude team, you will bridge the gap between technical delivery and future-ready strategy, ensuring our global solutions are built for the long haul. As part of your key responsibilities you'll: Serve as one of the key technical leads for complex Dayforce troubleshooting and manage high-level vendor escalations Oversee the technical stability of the platform through rigorous testing of upgrades and patches, ensuring security and GDPR compliance Lead the end-to-end technical lifecycle of new Dayforce modules and business projects, from requirements gathering to deployment Proactively identify and implement system improvements, including the design of custom forms and workflows to enhance user experience Manage large-scale bulk data processes and ensure the system remains compliant with UK legislative updates for Tax, Pensions, and Auto-Enrolment Develop complex custom reports and dashboards and manage the technical health of system interfaces between Dayforce and external applications About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Dayforce System Configuration IT Support Experience Strong analytical skills, critical thinking abilities, and a passion for data Problem-solving and a solution-focused approach About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Senior People Systems Analyst, HR Systems Analyst, HRIS Analyst, Dayforce Analyst, People Systems Specialist, HR Data Analyst, Senior HRIS Consultant, Workday/Dayforce Specialist, HR Technology Analyst, People Analytics Analyst, Systems and Data Analyst, HR Systems Consultant, Payroll Systems Analyst, etc.REF-
11/06/2026
Full time
Hybrid - Nuneaton/Oxford £40,000-£49,000 per annum depending on experience, car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role You will be a pivotal technical anchor within our specialised People Systems team, working alongside fellow experts to drive global scalability and optimisation. This isn't about just maintaining the status quo; it's about utilising Dayforce and broader technology to propel the business forward. As part of this lean, high-aptitude team, you will bridge the gap between technical delivery and future-ready strategy, ensuring our global solutions are built for the long haul. As part of your key responsibilities you'll: Serve as one of the key technical leads for complex Dayforce troubleshooting and manage high-level vendor escalations Oversee the technical stability of the platform through rigorous testing of upgrades and patches, ensuring security and GDPR compliance Lead the end-to-end technical lifecycle of new Dayforce modules and business projects, from requirements gathering to deployment Proactively identify and implement system improvements, including the design of custom forms and workflows to enhance user experience Manage large-scale bulk data processes and ensure the system remains compliant with UK legislative updates for Tax, Pensions, and Auto-Enrolment Develop complex custom reports and dashboards and manage the technical health of system interfaces between Dayforce and external applications About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Dayforce System Configuration IT Support Experience Strong analytical skills, critical thinking abilities, and a passion for data Problem-solving and a solution-focused approach About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience in the following: Senior People Systems Analyst, HR Systems Analyst, HRIS Analyst, Dayforce Analyst, People Systems Specialist, HR Data Analyst, Senior HRIS Consultant, Workday/Dayforce Specialist, HR Technology Analyst, People Analytics Analyst, Systems and Data Analyst, HR Systems Consultant, Payroll Systems Analyst, etc.REF-
Senior Business Analyst Job Title : Senior Business Analyst Department : Operations Location : Canary Wharf, London Reports To : Chief Executive Officer (CEO) Details: We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, project managers, developers, and end users to gather requirements, analyse business processes, and support the successful delivery of IT projects. DUTIES & RESPONSIBILITIES: Gather, analyse, document, and validate business and functional requirements. Collaborate intensively with leadership to design and execute ambitious business strategies and goals Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases. Analyse existing business processes and identify opportunities for improvement and automation. Collaborate with development and quality assurance teams throughout the software development lifecycle (SDLC). Assist in defining project scope, objectives, and deliverables. Monitor project progress and deliver comprehensive, data-driven reports on business performance, operational metrics, and client satisfaction to empower informed decision-making. Maintain vigilant oversight of project financials, including budgets, invoices, and expenses. Ensure unwavering compliance with company policies, industry regulations, and data privacy standards. proactively identify and mitigate risks within operational processes and project execution. Develop and uphold robust business continuity plans. SKILLS, EXPERIENCE & QUALIFICATIONS: Bachelor s degree in Business Administration, Management, or a related field (Post Graduate degree/diploma in a related field preferred). Minimum of 5 years of experience as business analyst or a similar role. Proficient in using project management tools (e.g., Jira, Trello, Azure) and productivity software (e.g., Microsoft Office Suite, Google Workspace). Possesses a comprehensive understanding of SDLC, Agile, Scrum, and Waterfall methodologies Demonstrates experience in requirements gathering, process mapping, and business analysis. Exceptional analytical, problem-solving, and decision-making skills. Outstanding communication and interpersonal abilities. Thorough understanding of financial management and budgeting processes. PREFERRED SKILLS: Holds certifications such as PMI-PBA/ PMP, or certifications in Agile methodologies. Possesses knowledge of SQL, data analysis, and reporting tools such as Power BI or Tableau. Has involvement in digital transformation initiatives or process improvement projects. Exposure to Generative AI, AI-driven automation, prompt engineering, and AI-assisted analytics/reporting tools
11/06/2026
Full time
Senior Business Analyst Job Title : Senior Business Analyst Department : Operations Location : Canary Wharf, London Reports To : Chief Executive Officer (CEO) Details: We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, project managers, developers, and end users to gather requirements, analyse business processes, and support the successful delivery of IT projects. DUTIES & RESPONSIBILITIES: Gather, analyse, document, and validate business and functional requirements. Collaborate intensively with leadership to design and execute ambitious business strategies and goals Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases. Analyse existing business processes and identify opportunities for improvement and automation. Collaborate with development and quality assurance teams throughout the software development lifecycle (SDLC). Assist in defining project scope, objectives, and deliverables. Monitor project progress and deliver comprehensive, data-driven reports on business performance, operational metrics, and client satisfaction to empower informed decision-making. Maintain vigilant oversight of project financials, including budgets, invoices, and expenses. Ensure unwavering compliance with company policies, industry regulations, and data privacy standards. proactively identify and mitigate risks within operational processes and project execution. Develop and uphold robust business continuity plans. SKILLS, EXPERIENCE & QUALIFICATIONS: Bachelor s degree in Business Administration, Management, or a related field (Post Graduate degree/diploma in a related field preferred). Minimum of 5 years of experience as business analyst or a similar role. Proficient in using project management tools (e.g., Jira, Trello, Azure) and productivity software (e.g., Microsoft Office Suite, Google Workspace). Possesses a comprehensive understanding of SDLC, Agile, Scrum, and Waterfall methodologies Demonstrates experience in requirements gathering, process mapping, and business analysis. Exceptional analytical, problem-solving, and decision-making skills. Outstanding communication and interpersonal abilities. Thorough understanding of financial management and budgeting processes. PREFERRED SKILLS: Holds certifications such as PMI-PBA/ PMP, or certifications in Agile methodologies. Possesses knowledge of SQL, data analysis, and reporting tools such as Power BI or Tableau. Has involvement in digital transformation initiatives or process improvement projects. Exposure to Generative AI, AI-driven automation, prompt engineering, and AI-assisted analytics/reporting tools
