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it operational delivery manager
Project Manager
Prison Advice and Care Trust United Kingdom
Introduction Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country. Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact. Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures. We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'. We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system. Overall Target Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027. In Detail 1. Review business case and needs assessment and finalise specification documentation. 2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off. 3. Lead the promotion, distribution and follow up of the ITT to relevant software providers. 4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review. 5. Identify key risks of the project and create a risk register with mitigations. 6. Lead the internal process for deciding the winning tender. 7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role). 8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users. 9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer. Requirements for Consultant 10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size. 11. Significant understanding of data protection and the handling of sensitive data. 12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline. 13. Desirable — experience of software for case history databases or other databases where the individual is the key index. 14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system. 15. Desirable — UK or EU-based. Application Assessment: Implementation Phasing Plan Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief. Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following: 1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones. 2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use. 3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged. 4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.   Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.   How to Express an Interest Please send a covering letter and your CV to development@prisonadvice.org.uk The covering letter should outline at least three examples of similar procurements & implementations. Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country. Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact. Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures. We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'. We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system. Overall Target Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027. In Detail 1. Review business case and needs assessment and finalise specification documentation. 2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off. 3. Lead the promotion, distribution and follow up of the ITT to relevant software providers. 4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review. 5. Identify key risks of the project and create a risk register with mitigations. 6. Lead the internal process for deciding the winning tender. 7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role). 8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users. 9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer. Requirements for Consultant 10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size. 11. Significant understanding of data protection and the handling of sensitive data. 12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline. 13. Desirable — experience of software for case history databases or other databases where the individual is the key index. 14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system. 15. Desirable — UK or EU-based. Application Assessment: Implementation Phasing Plan Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief. Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following: 1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones. 2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use. 3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged. 4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.   Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.   How to Express an Interest Please send a covering letter and your CV to development@prisonadvice.org.uk The covering letter should outline at least three examples of similar procurements & implementations. Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
The National Archives
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Brio Digital
Product Manager
Brio Digital City, Manchester
Product Manager (Digital Platform) Contract: 12 months Rate: 750 per day (Inside IR35) Location: UK (Remote, depending on phase, occasional days in London, Leeds or Manchester-based) This is a large-scale digital transformation programme focused on modernising how users interact with complex service ecosystems within Public Health (NHS) via a major delivery partner. The programme involves: Building scalable, user-centric digital platforms Creating seamless end-to-end user journeys Integrating multiple systems into a unified experience Establishing consistent standards across services and providers As a Product Manager, you will lead the delivery of critical digital services that enhance user experience, improve operational efficiency, and enable scalable platform growth. You'll sit at the intersection of: Product strategy, Delivery execution, Stakeholder alignment (business, technical, operational) Key Responsibilities Own and drive product roadmaps aligned to business objectives Translate complex requirements into scalable digital solutions Work closely with engineering, architecture, and delivery teams Define and prioritise product backlogs in Agile environments Collaborate with stakeholders to ensure usability and adoption Lead discovery, alpha, beta, and live phases Ensure interoperability across systems and third-party integrations Track product performance, outcomes, and adoption metrics Required Experience Proven Product Manager experience on large-scale digital programmes Experience delivering complex platform or integration products Strong understanding of Agile / Scrum / SAFe delivery models Experience working in multi-stakeholder environments Ability to communicate effectively with both technical and non-technical audiences Desirable Experience working in highly regulated or complex industries like critical national infrastructure (NHS) Exposure to API-driven platforms or ecosystem products Background in user-centric or customer-facing digital products Experience working with large consultancies or enterprise environments Why This Role? Opportunity to work on a high-impact digital transformation programme Exposure to complex platform and integration challenges Collaborative, cross-functional delivery environment Long-term contract with strong extension potential Apply now.
14/04/2026
Contractor
Product Manager (Digital Platform) Contract: 12 months Rate: 750 per day (Inside IR35) Location: UK (Remote, depending on phase, occasional days in London, Leeds or Manchester-based) This is a large-scale digital transformation programme focused on modernising how users interact with complex service ecosystems within Public Health (NHS) via a major delivery partner. The programme involves: Building scalable, user-centric digital platforms Creating seamless end-to-end user journeys Integrating multiple systems into a unified experience Establishing consistent standards across services and providers As a Product Manager, you will lead the delivery of critical digital services that enhance user experience, improve operational efficiency, and enable scalable platform growth. You'll sit at the intersection of: Product strategy, Delivery execution, Stakeholder alignment (business, technical, operational) Key Responsibilities Own and drive product roadmaps aligned to business objectives Translate complex requirements into scalable digital solutions Work closely with engineering, architecture, and delivery teams Define and prioritise product backlogs in Agile environments Collaborate with stakeholders to ensure usability and adoption Lead discovery, alpha, beta, and live phases Ensure interoperability across systems and third-party integrations Track product performance, outcomes, and adoption metrics Required Experience Proven Product Manager experience on large-scale digital programmes Experience delivering complex platform or integration products Strong understanding of Agile / Scrum / SAFe delivery models Experience working in multi-stakeholder environments Ability to communicate effectively with both technical and non-technical audiences Desirable Experience working in highly regulated or complex industries like critical national infrastructure (NHS) Exposure to API-driven platforms or ecosystem products Background in user-centric or customer-facing digital products Experience working with large consultancies or enterprise environments Why This Role? Opportunity to work on a high-impact digital transformation programme Exposure to complex platform and integration challenges Collaborative, cross-functional delivery environment Long-term contract with strong extension potential Apply now.
Genesis Technology Services
Field Engineer
Genesis Technology Services
Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives / Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: Proven experience working within a UK Mobile Network Operator environment. Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems. 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia. Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks. Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion. Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs. Responsibilities: Attend sites as scheduled, fully prepared with correct equipment and materials. Work independently or as part of a small team. Starlink installation, decommissioning, and maintenance Transmission migration activities CSG/Router installation Fibre installation and routing Rack installation and deployment Installation, commissioning, and integration of transmission equipment Router and pre-aggregates installation Patching and labelling Joint site visits and fault finding Site surveys and migrations AC/DC electrical installation BTS, BSC, and Core installation and optimisation Rigging, router switch installation/swapping Ericsson installations VMO2 transmission enablement, DC and space enablement Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records. Adhere to all operational and safety procedures at all times. Collect and manage required data and tools for task completion. Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities. Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated. Person Specification Essential: Must have UK work experience. Full UK driving licence. Own car/van, laptop, test phone, and tools. Strong team player, capable of working independently. Excellent attention to detail and problem-solving ability. Positive, can-do attitude with flexibility to work nationwide. Willingness to work outside normal hours when required. Academic & Technical Background Essential: Background in Telecommunications or a closely related field. Valid Health & Safety certifications for street works and rooftop access, including: TEL003 Certification (or willingness to obtain within 2 weeks of joining) Emergency First Aid RF Awareness Manual Handling Asbestos Awareness Rooftop Access (Fixed Ladder) NRSWA Streetworks Certification Desirable: BTEC ONC/OND (or equivalent) in a relevant technical subject. DC and Electrical Awareness certification.
14/04/2026
Contractor
Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives / Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: Proven experience working within a UK Mobile Network Operator environment. Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems. 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia. Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks. Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion. Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs. Responsibilities: Attend sites as scheduled, fully prepared with correct equipment and materials. Work independently or as part of a small team. Starlink installation, decommissioning, and maintenance Transmission migration activities CSG/Router installation Fibre installation and routing Rack installation and deployment Installation, commissioning, and integration of transmission equipment Router and pre-aggregates installation Patching and labelling Joint site visits and fault finding Site surveys and migrations AC/DC electrical installation BTS, BSC, and Core installation and optimisation Rigging, router switch installation/swapping Ericsson installations VMO2 transmission enablement, DC and space enablement Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records. Adhere to all operational and safety procedures at all times. Collect and manage required data and tools for task completion. Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities. Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated. Person Specification Essential: Must have UK work experience. Full UK driving licence. Own car/van, laptop, test phone, and tools. Strong team player, capable of working independently. Excellent attention to detail and problem-solving ability. Positive, can-do attitude with flexibility to work nationwide. Willingness to work outside normal hours when required. Academic & Technical Background Essential: Background in Telecommunications or a closely related field. Valid Health & Safety certifications for street works and rooftop access, including: TEL003 Certification (or willingness to obtain within 2 weeks of joining) Emergency First Aid RF Awareness Manual Handling Asbestos Awareness Rooftop Access (Fixed Ladder) NRSWA Streetworks Certification Desirable: BTEC ONC/OND (or equivalent) in a relevant technical subject. DC and Electrical Awareness certification.
Project People
Employee Benefits Specialist
Project People Reading, Oxfordshire
Employee Benefits Specialist Day Rate Contract Reading/London We are seeking an experienced Benefits Lead to work alongside the Reward and Benefits Manager in delivering a major transformation of our UK benefits offering. This role will play a central part in aligning all employees to a single benefits system by October 2026, ensuring a seamless, modern, and market-leading experience for our people. The successful candidate will be a credible expert in employee benefits and benefits operations, providing specialist advice and guidance to senior stakeholders across the business. They will be responsible for leading the end-to-end integration programme, including provider consolidation, contract management, system connectivity, data and reporting requirements, and all associated implementation activities. A key focus of the role will be shaping and delivering a simplified, intuitive, and engaging employee journey that reflects our ambition to be a leading employer. The role holder will partner closely with HR Technology, Compliance, Finance, and business teams to ensure solutions are robust, compliant, and deliver excellent employee outcomes. This role offers an exciting opportunity to have a tangible impact on the experience of every colleague. The successful candidate will play an influential role in modernising the benefits ecosystem and contributing directly to the overall people strategy. Key Accountabilities and Decision Ownership Lead the benefits alignment programme, migrating all employees onto a single benefits platform by October 2026 Oversee all integration activity, including provider consolidation, contract management, process design, and operational readiness Work with Technology and People Systems teams to ensure benefits processes and data flows integrate effectively with employee management systems Develop governance, reporting, and tracking mechanisms to ensure effective project delivery and visibility to senior stakeholders Drive the design and delivery of a simple, engaging, and high-quality employee experience across the end-to-end benefits journey Act as a subject matter expert representing the benefits workstream in cross-functional forums, steering groups, and project boards Support pension auto-enrolment reviews to ensure correct governance and reporting Core Competencies, Knowledge and Experience Strong impact and influencing skills, with the ability to engage senior managers and directors Proven background in employee benefits, ideally including alignment or transformation projects Highly numerate with strong analytical and strategic thinking capability Excellent communication skills, with the ability to explain complex information to diverse audiences Technical Experience Needed Experience with benefits systems such as Darwin / Aon Experience with SAP SuccessFactors Project People is acting as an Employment Business in relation to this vacancy.
14/04/2026
Contractor
Employee Benefits Specialist Day Rate Contract Reading/London We are seeking an experienced Benefits Lead to work alongside the Reward and Benefits Manager in delivering a major transformation of our UK benefits offering. This role will play a central part in aligning all employees to a single benefits system by October 2026, ensuring a seamless, modern, and market-leading experience for our people. The successful candidate will be a credible expert in employee benefits and benefits operations, providing specialist advice and guidance to senior stakeholders across the business. They will be responsible for leading the end-to-end integration programme, including provider consolidation, contract management, system connectivity, data and reporting requirements, and all associated implementation activities. A key focus of the role will be shaping and delivering a simplified, intuitive, and engaging employee journey that reflects our ambition to be a leading employer. The role holder will partner closely with HR Technology, Compliance, Finance, and business teams to ensure solutions are robust, compliant, and deliver excellent employee outcomes. This role offers an exciting opportunity to have a tangible impact on the experience of every colleague. The successful candidate will play an influential role in modernising the benefits ecosystem and contributing directly to the overall people strategy. Key Accountabilities and Decision Ownership Lead the benefits alignment programme, migrating all employees onto a single benefits platform by October 2026 Oversee all integration activity, including provider consolidation, contract management, process design, and operational readiness Work with Technology and People Systems teams to ensure benefits processes and data flows integrate effectively with employee management systems Develop governance, reporting, and tracking mechanisms to ensure effective project delivery and visibility to senior stakeholders Drive the design and delivery of a simple, engaging, and high-quality employee experience across the end-to-end benefits journey Act as a subject matter expert representing the benefits workstream in cross-functional forums, steering groups, and project boards Support pension auto-enrolment reviews to ensure correct governance and reporting Core Competencies, Knowledge and Experience Strong impact and influencing skills, with the ability to engage senior managers and directors Proven background in employee benefits, ideally including alignment or transformation projects Highly numerate with strong analytical and strategic thinking capability Excellent communication skills, with the ability to explain complex information to diverse audiences Technical Experience Needed Experience with benefits systems such as Darwin / Aon Experience with SAP SuccessFactors Project People is acting as an Employment Business in relation to this vacancy.
Brio Digital
Business Relationship Manager, Contract
Brio Digital
Business Relationship Manager (Deployment / Business Change) - NHS Digital Programme Contract: 12 months Rate: 450 per day (Inside IR35) Location: UK (Remote adhoc days Leeds, Manchester, or London) This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups. The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments. The Role As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings. Key Responsibilities Act as the key interface between delivery teams and operational stakeholders during deployment Support rollout of digital services across multiple organisations or sites Drive stakeholder engagement and ensure readiness for implementation Facilitate workshops, training sessions, and onboarding activities Identify and manage change impacts across business areas Support communication plans and stakeholder updates Monitor adoption, gather feedback, and drive continuous improvement Manage risks, issues, and dependencies related to deployment and change Required Experience Proven experience in Business Relationship Management, Deployment, or Business Change roles Strong experience delivering change within NHS or public sector environments Experience supporting large-scale system rollouts or transformations Excellent stakeholder engagement and communication skills Experience working in Agile or digital delivery environments Ability to operate across both strategic and operational levels Experience working with consultancy delivery partners Background in service rollout, implementation, or transformation programmes Familiarity with healthcare systems or operational environments Experience supporting training, onboarding, or adoption initiatives Apply now
14/04/2026
Contractor
Business Relationship Manager (Deployment / Business Change) - NHS Digital Programme Contract: 12 months Rate: 450 per day (Inside IR35) Location: UK (Remote adhoc days Leeds, Manchester, or London) This role sits within a large-scale NHS digital transformation programme delivered via a leading consultancy partner. The programme focuses on deploying new digital services across healthcare organisations, improving how systems are adopted in practice, and ensuring successful rollout across multiple sites and stakeholder groups. The work involves coordinating implementation activities, supporting organisational change, and ensuring that digital solutions are effectively embedded into operational environments. The Role As a Business Relationship Manager with a focus on deployment and business change, you will play a critical role in ensuring the successful rollout and adoption of digital services across the programme. You will act as the bridge between delivery teams and operational stakeholders, supporting implementation, managing change, and ensuring that solutions are adopted effectively within real-world settings. Key Responsibilities Act as the key interface between delivery teams and operational stakeholders during deployment Support rollout of digital services across multiple organisations or sites Drive stakeholder engagement and ensure readiness for implementation Facilitate workshops, training sessions, and onboarding activities Identify and manage change impacts across business areas Support communication plans and stakeholder updates Monitor adoption, gather feedback, and drive continuous improvement Manage risks, issues, and dependencies related to deployment and change Required Experience Proven experience in Business Relationship Management, Deployment, or Business Change roles Strong experience delivering change within NHS or public sector environments Experience supporting large-scale system rollouts or transformations Excellent stakeholder engagement and communication skills Experience working in Agile or digital delivery environments Ability to operate across both strategic and operational levels Experience working with consultancy delivery partners Background in service rollout, implementation, or transformation programmes Familiarity with healthcare systems or operational environments Experience supporting training, onboarding, or adoption initiatives Apply now
KO2 Embedded Recruitment Solutions LTD
Chief Technology Officer
KO2 Embedded Recruitment Solutions LTD Gateshead, Tyne And Wear
Chief Technology Officer (CTO) Newcastle Up to 110,000 + Benefits Our client is a leading multidisciplinary engineering firm, delivering innovative products and technical solutions utilised by customers across the globe. With a strong reputation for excellence, they combine advanced engineering expertise with a collaborative approach to solve complex industrial challenges. Reporting directly to the CEO, the Chief Technology Officer will provide strategic leadership and day-to-day management of the Engineering Department. You will be ultimately responsible for the delivery of high-quality technical solutions to customers, as well as providing technical services and support to internal functions. This is a pivotal role within the Senior Leadership Team, offering the opportunity to shape the company's technical direction, drive innovation, and influence business-wide performance. Key Responsibilities Lead and manage a multidisciplinary engineering department, including power electronics (hardware/software), electrical machine design, PCB and mechanical design teams. Oversee the successful delivery of technical solutions, products, and services to customers worldwide. Define and deliver product roadmap in collaboration with other members of the senior team. Drive continuous improvement across engineering processes to enhance efficiency, effectiveness, and output quality. Identify and implement product improvements, focusing on value enhancement, issue resolution, and cost reduction. Collaborate with commercial and business development teams to define technical solutions, costing, and delivery resourcing to support sales conversion. Support manufacturing in resolving product issues, including returned or defective products, and assist procurement with technical expertise where required. Act as a key member of the Senior Management Team, contributing to overall business strategy and operational priorities. Lead, mentor, and develop engineering managers and wider team members, fostering a culture of excellence, accountability, and collaboration. Key Requirements Proven experience in a senior engineering leadership role (CTO, Engineering Director, or similar). Strong background in multidisciplinary engineering environments, ideally including power electronics and electrical systems. Demonstrated ability to lead and scale high-performing technical teams. Experience in product development, roadmap planning, and lifecycle management. Commercial awareness with the ability to support business development and sales activities. Strong leadership, communication, and stakeholder management skills. Passion for innovation, continuous improvement, and operational excellence What's on Offer Executive-level influence within a globally recognised engineering business. Opportunity to shape technical strategy and drive innovation at scale. Competitive salary, bonus, and benefits package. A collaborative and forward-thinking leadership environment. If you are an experienced technology leader ready to take on a high-impact role within a globally respected engineering organisation, contact Andrew or Laurence at KO2 today.
14/04/2026
Full time
Chief Technology Officer (CTO) Newcastle Up to 110,000 + Benefits Our client is a leading multidisciplinary engineering firm, delivering innovative products and technical solutions utilised by customers across the globe. With a strong reputation for excellence, they combine advanced engineering expertise with a collaborative approach to solve complex industrial challenges. Reporting directly to the CEO, the Chief Technology Officer will provide strategic leadership and day-to-day management of the Engineering Department. You will be ultimately responsible for the delivery of high-quality technical solutions to customers, as well as providing technical services and support to internal functions. This is a pivotal role within the Senior Leadership Team, offering the opportunity to shape the company's technical direction, drive innovation, and influence business-wide performance. Key Responsibilities Lead and manage a multidisciplinary engineering department, including power electronics (hardware/software), electrical machine design, PCB and mechanical design teams. Oversee the successful delivery of technical solutions, products, and services to customers worldwide. Define and deliver product roadmap in collaboration with other members of the senior team. Drive continuous improvement across engineering processes to enhance efficiency, effectiveness, and output quality. Identify and implement product improvements, focusing on value enhancement, issue resolution, and cost reduction. Collaborate with commercial and business development teams to define technical solutions, costing, and delivery resourcing to support sales conversion. Support manufacturing in resolving product issues, including returned or defective products, and assist procurement with technical expertise where required. Act as a key member of the Senior Management Team, contributing to overall business strategy and operational priorities. Lead, mentor, and develop engineering managers and wider team members, fostering a culture of excellence, accountability, and collaboration. Key Requirements Proven experience in a senior engineering leadership role (CTO, Engineering Director, or similar). Strong background in multidisciplinary engineering environments, ideally including power electronics and electrical systems. Demonstrated ability to lead and scale high-performing technical teams. Experience in product development, roadmap planning, and lifecycle management. Commercial awareness with the ability to support business development and sales activities. Strong leadership, communication, and stakeholder management skills. Passion for innovation, continuous improvement, and operational excellence What's on Offer Executive-level influence within a globally recognised engineering business. Opportunity to shape technical strategy and drive innovation at scale. Competitive salary, bonus, and benefits package. A collaborative and forward-thinking leadership environment. If you are an experienced technology leader ready to take on a high-impact role within a globally respected engineering organisation, contact Andrew or Laurence at KO2 today.
Aspire Personnel Ltd
Telecoms Operations Manager
Aspire Personnel Ltd Great Linford, Buckinghamshire
Our client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office, working occasionally on client sites for larger projects. ( people) You will be responsible from order to operations including delivery of the projects, ordering, PM with client throughout project to completion and handover to finance for final billing. Then ongoing wider support after with the client and teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency and accountability. End-to-End Service Delivery Oversee the full lifecycle of customer solutions from sales order acceptance through to delivery, installation, service activation, and ongoing contract support. Ensure telecoms services such as hosted telephony, VoIP, SIP, connectivity, and associated solutions are delivered on time and within scope. Monitor delivery pipelines and proactively address delays, risks, or operational bottlenecks. Customer Experience & Retention Ensure a high standard of customer onboarding and service implementation. Maintain strong operational communication with customers throughout delivery and support. Support customer retention by ensuring high-quality operational service and issue resolution. Supplier & Partner Management Manage relationships with telecoms carriers, technology vendors, and service partners. Ensure suppliers meet delivery timelines and service level commitments. Negotiate and manage operational performance expectations with third-party providers. Process Development & Continuous Improvement Design, implement, and optimise operational processes to support business efficiency and growth. Identify opportunities to improve order delivery times, provisioning accuracy, and service support. Introduce automation, systems, and reporting tools where appropriate. Team Leadership Build, lead, and develop the operations and service delivery team. Provide leadership, structure, and accountability across operational functions. Work closely with Sales, Technical, and Finance teams to ensure seamless internal collaboration. Risk, Compliance & Quality Assurance Ensure all operational activities meet telecoms regulatory requirements and company policies. Maintain accurate service documentation, provisioning records, and operational reporting. Monitor service performance and ensure operational risks are managed effectively. Key Skills & Experience Essential Senior operational management experience within telecommunications, managed services, or IT service delivery. Strong understanding of telecoms technologies such as VoIP, SIP, hosted telephony, broadband, leased lines, and number porting. Proven ability to manage service delivery pipelines and operational teams. Experience managing supplier relationships within telecoms or technology sectors. Strong commercial awareness and ability to align operations with business objectives. Desirable Experience scaling operations in a growing SME or technology business. Familiarity with telecoms provisioning platforms and carrier management systems. Experience implementing operational systems, workflow automation, or service management tools.
14/04/2026
Full time
Our client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office, working occasionally on client sites for larger projects. ( people) You will be responsible from order to operations including delivery of the projects, ordering, PM with client throughout project to completion and handover to finance for final billing. Then ongoing wider support after with the client and teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency and accountability. End-to-End Service Delivery Oversee the full lifecycle of customer solutions from sales order acceptance through to delivery, installation, service activation, and ongoing contract support. Ensure telecoms services such as hosted telephony, VoIP, SIP, connectivity, and associated solutions are delivered on time and within scope. Monitor delivery pipelines and proactively address delays, risks, or operational bottlenecks. Customer Experience & Retention Ensure a high standard of customer onboarding and service implementation. Maintain strong operational communication with customers throughout delivery and support. Support customer retention by ensuring high-quality operational service and issue resolution. Supplier & Partner Management Manage relationships with telecoms carriers, technology vendors, and service partners. Ensure suppliers meet delivery timelines and service level commitments. Negotiate and manage operational performance expectations with third-party providers. Process Development & Continuous Improvement Design, implement, and optimise operational processes to support business efficiency and growth. Identify opportunities to improve order delivery times, provisioning accuracy, and service support. Introduce automation, systems, and reporting tools where appropriate. Team Leadership Build, lead, and develop the operations and service delivery team. Provide leadership, structure, and accountability across operational functions. Work closely with Sales, Technical, and Finance teams to ensure seamless internal collaboration. Risk, Compliance & Quality Assurance Ensure all operational activities meet telecoms regulatory requirements and company policies. Maintain accurate service documentation, provisioning records, and operational reporting. Monitor service performance and ensure operational risks are managed effectively. Key Skills & Experience Essential Senior operational management experience within telecommunications, managed services, or IT service delivery. Strong understanding of telecoms technologies such as VoIP, SIP, hosted telephony, broadband, leased lines, and number porting. Proven ability to manage service delivery pipelines and operational teams. Experience managing supplier relationships within telecoms or technology sectors. Strong commercial awareness and ability to align operations with business objectives. Desirable Experience scaling operations in a growing SME or technology business. Familiarity with telecoms provisioning platforms and carrier management systems. Experience implementing operational systems, workflow automation, or service management tools.
CBRE Local UK
QHSE & Compliance Coordinator
CBRE Local UK
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
14/04/2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: QHSE & Compliance Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a QHSE & Compliance Coordinator to join the team located in Manchester . The QHSE & Compliance Coordinator will support the QHSE Lead in ensuring the firm meets as a minimum, all statutory compliance standards in Health, Safety and Environmental matters, as well as adopting best practises reflective of industry guidance and all internal policy and arrangements. They will act as the gate keeper for a number of pivotal compliance systems and databases ensuring a proactive approach and early identification for the potential of risk and providing management information with recommendations. Role Summary: Management of client-wide incident reporting ServiceNow database. Update of national first aid/fire warden representative lists. (health and safety reps, DSE assessments, first aid, fire wardens, defibrillator equipment, booking of all training and reconciling of invoices) Preparation of material for monthly, quarterly MIs, collation of statistics & data. Identify risk and improvement opportunities through analysing of data trends, omissions and risks Occupational Health referrals to HR, liaison with Occupational Health team Support the maintenance of the RiskWise audit schedule to ensure all internal and external audits and inspections are correctly managed, monitored and findings recorded onto Activity Tracking system. MI data collation and reporting against open, slipped and penalty flagged actions Support the delivery of CBRE QHSE Business Plans, the client objectives, goals corporate initiatives and campaigns. Champion and support the digital compliance platform RiskWise system. Undertaking routine checks for discrepancies, ambiguous information and statutory compliance Support the compliance and quality assurances within the the client's Integrated Management System ensuring this with the QHSE Intranet pages are effectively managed and maintained. Ad hoc duties deemed necessary by QHSE lead Support the delivery and update of the CBRE Business Continuity Plans and annual scenario testing and clients BCP arrangements. Provide or arrange training on QHSE systems eg. RiskWise systems Support the updating of QHSE SOPs Meet monthly KPI targets and longer-term goals Responsible for ensuring that CBRE QHSE contractual service deliverables are met. Assist with management of health and safety accreditation for client service line needs including Achilles verification. Be responsible for the management, development and continual improvement of the central digital platforms and governance around QHSE. Effectively analyse key and meaningful data, presenting to client and CBRE Exec level stakeholders. Manage open QHSE Actions by providing legal impact insight, to operational staff and effectively changing focus on the correcting of priorities. Provide and develop improved MI and maintain and develop electronic information systems. Implement best practice through safe systems of work arrangements and processes embedded in the client's IMS. Deliver and support training where required across the contract, aligning with the clients key business drivers. Liaison with Workplace Services Managers and wider Workplace services team on HSE matters. Maintenance quality of documentation of client Management System. Experience Required: Minimum 3 years' experience in a similar role Excellent IT skills High level of proficiency in MS Excel Proven communication skills, both verbal and written Experience of managing own workload with limited supervision Experience of working under pressure Experience of prioritising in order to meet deadlines Experience of working in a blue-chip corporate environment Experience in Facilities / Building Management Membership of IOSH an advantage NEBOSH Certification or studying to achieve Personal Attributes: Highly organised Able to articulate risks identified Strong administration skills Strong interpersonal skills Ability to build relationships Strong influencing skills Personal resilience Methodical and organised approach Excellent attention to detail Self-starter Demonstrates initiative and pro-active approach Strong time management and organisational skills Ability to work on own, or within a small team Agile working approach
Uniting Ambition
Data Manager
Uniting Ambition
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
14/04/2026
Full time
Data Manager - GCP We are looking for an experienced Data Manager to lead a high-performing Data Engineering team building scalable data and reporting platforms used by global stakeholders. In this role, you will guide the development of high-throughput, database-centric applications that process and deliver critical operational data at scale. Working within a cloud-first architecture on Google Cloud Platform (GCP), you will play a key role in designing and delivering modern data solutions using BigQuery and distributed systems. You will lead a geographically distributed team and collaborate with stakeholders across the business to deliver reliable, high-performance data platforms that support a global client base. This role is eligible for hybrid working in the North West or Midlands About the Team The Data Engineering team builds and maintains large-scale data systems designed for performance, reliability, and efficiency. Our platform includes: Google Cloud Platform (GCP) architecture BigQuery data warehousing High-throughput distributed applications Batch data processing pipelines Integration with REST and SOAP APIs Windows and web services Web-based applications and reporting platforms As Lead Engineer, you will drive technical delivery while helping evolve the team s cloud and data capabilities. What You ll Be Doing Leading and mentoring a geographically distributed Data Engineering team Driving the development of cloud-based data and reporting solutions on GCP Owning the delivery of scalable data platforms that support global operations Supporting the adoption of AI tools and automation to enhance engineering workflows Collaborating with stakeholders across multiple departments to prioritise and deliver projects Managing technical risks, issues, and cross-team dependencies Improving engineering practices, processes, and delivery efficiency Ensuring high standards of system performance, scalability, and reliability Skills and Experience Strong experience with Google Cloud Platform (GCP) and BigQuery Deep understanding of cloud architecture and distributed data systems Commercial database development experience using SQL Server, T-SQL, BigQuery or GoogleSQL Experience implementing data platforms, reporting systems, or large-scale data pipelines Experience working with AI tools to improve development workflows Experience designing and implementing cloud-native solutions Experience working with large-scale global data platforms is advantageous
Senior Digital Product Manager
Capital One
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Greencore (Formally Bakkavor Group)
QA Auditor Red
Greencore (Formally Bakkavor Group)
Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Holbeach Ways of Working: 3s & 2s (Red Days) Hours of work: 06:00am-18:00pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Holbeach St Marks, Lincolnshire, specialises in producing chilled pizzas and employs around 880 people, operating in a fast-paced, high-volume environment. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
14/04/2026
Full time
Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Holbeach Ways of Working: 3s & 2s (Red Days) Hours of work: 06:00am-18:00pm Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Holbeach St Marks, Lincolnshire, specialises in producing chilled pizzas and employs around 880 people, operating in a fast-paced, high-volume environment. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Senior Digital Product Manager
Capital One
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Senior Digital Product Manager
Capital One Ashbourne, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Tina Lacey Recruitment
Business Development Manager Apprenticeship Sales
Tina Lacey Recruitment Barnsley, Yorkshire
Business Development Manager - Apprenticeship Sales up to £35k basic plus bonus scheme - Uncapped Hybrid / Yorkshire / ideally based close to Barnsley/Sheffield - two visits to HQ weekly. Benefits 25days + all bank holidays, Birthday off, Christmas Shopping day, Healthcare, support, CPD Accountable for creating and implementing a comprehensive referral strategy to drive Apprenticeship starts. Develop referral pathways with employers and key stakeholder organizations, working closely with them to promote the full spectrum of professional Apprenticeship services. Ensure a coordinated approach with operational teams and deliver management reports on the effectiveness of start generation initiatives. Courses include Leadership and Management, Housing and Property, Hair and Barbering, Early Years, Business & Professional up to Level 7. Develop and manage referral strategies to drive the success of Apprenticeship programs, ensuring start volumes meet KPIs. Collaborate with employers to create opportunities for progression and employment. Conduct Organizational Needs Analysis with employers to determine the most suitable programs and address their needs. Work closely with Curriculum and Operational Delivery teams to ensure opportunities are maximized for learners, leading to better outcomes. Lead stakeholder engagement efforts to support contract performance and business growth. Manage relationships with specialist partners or suppliers to enhance learner achievement and progression. Evaluate the success and progress of referral activities, tracking conversion rates, distance traveled, and other key outcomes. Maintain strong partnerships with Delivery Teams across contract areas to ensure seamless conversion from referral to start and achievement. Do you have ? A detailed knowledge and understanding of Apprenticeship Programmes An understanding of ESFA Funding Rules Ability to present to multiple audiences Deliver high levels of customer service that leads to employer and learner engagement Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally Ability to profile and forecast activity of referrals and to meet and exceed targets Proven track record of working with people with complex barriers to engagement and progression To apply for the role of Business Development Manager - Apprenticeship Sales Yorkshire/East Mids based - with our growing training provider please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
14/04/2026
Full time
Business Development Manager - Apprenticeship Sales up to £35k basic plus bonus scheme - Uncapped Hybrid / Yorkshire / ideally based close to Barnsley/Sheffield - two visits to HQ weekly. Benefits 25days + all bank holidays, Birthday off, Christmas Shopping day, Healthcare, support, CPD Accountable for creating and implementing a comprehensive referral strategy to drive Apprenticeship starts. Develop referral pathways with employers and key stakeholder organizations, working closely with them to promote the full spectrum of professional Apprenticeship services. Ensure a coordinated approach with operational teams and deliver management reports on the effectiveness of start generation initiatives. Courses include Leadership and Management, Housing and Property, Hair and Barbering, Early Years, Business & Professional up to Level 7. Develop and manage referral strategies to drive the success of Apprenticeship programs, ensuring start volumes meet KPIs. Collaborate with employers to create opportunities for progression and employment. Conduct Organizational Needs Analysis with employers to determine the most suitable programs and address their needs. Work closely with Curriculum and Operational Delivery teams to ensure opportunities are maximized for learners, leading to better outcomes. Lead stakeholder engagement efforts to support contract performance and business growth. Manage relationships with specialist partners or suppliers to enhance learner achievement and progression. Evaluate the success and progress of referral activities, tracking conversion rates, distance traveled, and other key outcomes. Maintain strong partnerships with Delivery Teams across contract areas to ensure seamless conversion from referral to start and achievement. Do you have ? A detailed knowledge and understanding of Apprenticeship Programmes An understanding of ESFA Funding Rules Ability to present to multiple audiences Deliver high levels of customer service that leads to employer and learner engagement Strong communication skills with the ability to effectively liaise with a range of stakeholder relationships, both internally and externally Ability to profile and forecast activity of referrals and to meet and exceed targets Proven track record of working with people with complex barriers to engagement and progression To apply for the role of Business Development Manager - Apprenticeship Sales Yorkshire/East Mids based - with our growing training provider please email your cv to Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.
Capital One UK
Senior Digital Product Manager
Capital One UK Mayfield, Derbyshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Senior Digital Product Manager
Capital One UK City, Birmingham
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Senior Digital Product Manager
Capital One UK Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
14/04/2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
University/Early Talent Program Specialist
Eteam Workforce Limited Hackney, London
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Early Talent Program Specialist Location: Shoreditch (Hybrid) Duration: 12 months contract initially The Opportunity: As an Early Talent Program Specialist, you will work on delivering a consistent, high quality early-career experience across EMEA through structured program delivery, strong stakeholder engagement, and operational excellence. You will serve as a trusted partner to hiring managers and interns across both Tech & Non-Tech environment, taking ownership of program delivery. This is a highly visible role that demands effective collaboration, sharp business intuition, and skills in coordinating multiple stakeholders in different geographies. You will be an advisor to the business and the interns' cohorts to maximize their experience. What you will do: Program Delivery Coordinate end-to-end early career program cycles across multiple countries. Own calendars, milestones, and delivery cadences. Ensure timely, high-quality execution of onboarding, engagement, development sessions, and offboarding. Stakeholder Partnership Build trustful relationships with multiple stakeholders Communicate proactively and maintain alignment across all countries. Anticipate needs, prevent escalations, and support smooth collaboration. Communication & Alignment Lead communications to interns, managers, and internal teams. Provide clear updates, risks visibility, and structured documentation. Represent the program team in cross functional regional/global discussions. Data, Metrics & Insights Track metrics: NPS, conversions, attendance, performance cycles, budget. Produce dashboards & actionable insights. Make recommendations to improve program quality and consistency. Continuous Improvement & Change Support Contribute to process documentation, standardisation & scaling. Support adoption of new tools, workflows, and global frameworks. Integrate best practices and external benchmarks. What you need to succeed: Successful experience in Early Career program delivery, preferably in a high-growth tech environment Experience managing complex environment and multiple regions simultaneously Knowledge of early career environments Excellent communication and organization skills Ability to evolve in an international, matrixed environment Operates with autonomy, ownership, and reliability. Collaborative, solutions-oriented mindset. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
14/04/2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: Early Talent Program Specialist Location: Shoreditch (Hybrid) Duration: 12 months contract initially The Opportunity: As an Early Talent Program Specialist, you will work on delivering a consistent, high quality early-career experience across EMEA through structured program delivery, strong stakeholder engagement, and operational excellence. You will serve as a trusted partner to hiring managers and interns across both Tech & Non-Tech environment, taking ownership of program delivery. This is a highly visible role that demands effective collaboration, sharp business intuition, and skills in coordinating multiple stakeholders in different geographies. You will be an advisor to the business and the interns' cohorts to maximize their experience. What you will do: Program Delivery Coordinate end-to-end early career program cycles across multiple countries. Own calendars, milestones, and delivery cadences. Ensure timely, high-quality execution of onboarding, engagement, development sessions, and offboarding. Stakeholder Partnership Build trustful relationships with multiple stakeholders Communicate proactively and maintain alignment across all countries. Anticipate needs, prevent escalations, and support smooth collaboration. Communication & Alignment Lead communications to interns, managers, and internal teams. Provide clear updates, risks visibility, and structured documentation. Represent the program team in cross functional regional/global discussions. Data, Metrics & Insights Track metrics: NPS, conversions, attendance, performance cycles, budget. Produce dashboards & actionable insights. Make recommendations to improve program quality and consistency. Continuous Improvement & Change Support Contribute to process documentation, standardisation & scaling. Support adoption of new tools, workflows, and global frameworks. Integrate best practices and external benchmarks. What you need to succeed: Successful experience in Early Career program delivery, preferably in a high-growth tech environment Experience managing complex environment and multiple regions simultaneously Knowledge of early career environments Excellent communication and organization skills Ability to evolve in an international, matrixed environment Operates with autonomy, ownership, and reliability. Collaborative, solutions-oriented mindset. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

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