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it manager systems support manager
Project Manager
Prison Advice and Care Trust United Kingdom
Introduction Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country. Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact. Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures. We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'. We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system. Overall Target Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027. In Detail 1. Review business case and needs assessment and finalise specification documentation. 2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off. 3. Lead the promotion, distribution and follow up of the ITT to relevant software providers. 4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review. 5. Identify key risks of the project and create a risk register with mitigations. 6. Lead the internal process for deciding the winning tender. 7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role). 8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users. 9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer. Requirements for Consultant 10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size. 11. Significant understanding of data protection and the handling of sensitive data. 12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline. 13. Desirable — experience of software for case history databases or other databases where the individual is the key index. 14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system. 15. Desirable — UK or EU-based. Application Assessment: Implementation Phasing Plan Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief. Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following: 1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones. 2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use. 3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged. 4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.   Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.   How to Express an Interest Please send a covering letter and your CV to development@prisonadvice.org.uk The covering letter should outline at least three examples of similar procurements & implementations. Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
14/04/2026
Contractor
Introduction Pact is a pioneering national charity that cares for men, women and young people in custody, those with criminal convictions in the community and their children, family members and carers. We have about 400 staff, income of about £10m and work across 60 prisons in England and Wales, with additional probation work and other services over the country. Pact currently uses software, ECINS, to record and track casework with service users. We have been using the system since 2014 principally for our 'Family and Significant Other Service' contracts. These services are commissioned by the Ministry of Justice for custody-based casework support for women and men in prison. We have now outgrown the software in terms of our operational requirements. There are currently Pact 268 practitioners working on c1,400 cases at a time. The case management system is used across multiple other smaller contracts each with their bespoke reporting requirements. This system is also used by a small number of subcontractors/partners of Pact. Our business needs are changing. We plan to continue to deliver the above contracts. In addition, we have now tendered for a number of contracts under the next commissioning round by the Ministry of Justice for rehabilitation services in support of the Probation Service (known as Commissioned Rehabilitation Services). Decisions are expected August/September. These contracts will require us to have a more comprehensive system in place to meet more stringent and complex reporting requirements. The system would need not only to record the casework delivery but also provide diary management, reporting against KPIs (including incentivised payments against performance targets) and act as our contract management system for these contracts. This would see Pact managing a number of contracts working with between 2,000 to 9,000 people both in custody, and on Probation, per annum, in addition to the above figures. We need to expedite procurement of a system to meet the needs of the expected new Commissioned Rehabilitation Services contracts. Our expectation is that this system will also need to be fit for purpose for our existing Family and Significant Other Services contracts, and our ambition is to procure a system which we could subsequently transition existing caseloads to, so that we have a single case management system for both sets of contracts. This is important as there will be a significant overlap of cases (prisoners and people on probation) with whom we will work via both sets of contracts, and we require a 'single version of the truth'. We now require the support of a project manager to lead the procurement and implementation of a new system working with our Senior Information Officer who is responsible for the day-to-day management, training and support for our case management system. Overall Target Procure and implement a CMS at Pact by 11 December 2026, ensuring users are trained and supported in using the system for the mobilisation of a new contract going live in March 2027 and then migrating other operational contracts across to the new system between April and July 2027. In Detail 1. Review business case and needs assessment and finalise specification documentation. 2. Create an Invitation to Tender (ITT) for relevant software providers and obtain internal sign-off. 3. Lead the promotion, distribution and follow up of the ITT to relevant software providers. 4. Create a scoring grid for tenders and (where needed) attend the most promising demos. The expectation is that at least 5 options will be identified and investigated, with at least 3 viable software options chosen for review. 5. Identify key risks of the project and create a risk register with mitigations. 6. Lead the internal process for deciding the winning tender. 7. Negotiate the best value contract possible with the supplier, in liaison with Pact's Contracts and Data Protection Consultant (in role). 8. Lead the creation of an implementation plan with the software provider, Senior Information Officer and key Pact stakeholders. Included in the plan will be training for users. 9. Lead the delivery of the implementation plan working with Pact's Senior Information Officer. Requirements for Consultant 10. Significant experience of project managing the procurement and implementation of critical IT systems in an organisation of our size. 11. Significant understanding of data protection and the handling of sensitive data. 12. Availability during the consulting period. A maximum of two weeks break could be agreed if there is no detriment to the project deadline. 13. Desirable — experience of software for case history databases or other databases where the individual is the key index. 14. Desirable — experience of working with software used in the public sector, particularly the criminal justice system. 15. Desirable — UK or EU-based. Application Assessment: Implementation Phasing Plan Alongside your covering letter and CV, we are asking all candidates to complete a short written assessment as part of their application. This is a deliberate part of our selection process — rather than relying on our own assumptions about how this project should be phased, we want to understand how candidates read and engage with the brief. Assessment Requirement: Implementation Phasing Plan As part of your application, you are required to submit a short, written phasing plan as an additional document alongside your covering letter and CV. This is a core element of the selection process. Your plan should be no longer than two sides of A4 and address the following: 1. Your proposed phasing of the project from contract award through to full system rollout (April–September 2027), including key milestones. 2. How you would approach the transition from the existing system (ECINS) to the new CMS — particularly the overlap period during which both systems may be in use. 3. Your assumptions — we are interested in understanding how you read the brief and where you would expect to find further information once engaged. 4. Any early risks or dependencies you have identified that could affect the phasing. There is no single correct answer. We are looking for evidence of structured thinking, practical project management experience, and an ability to engage meaningfully with a complex brief under uncertainty.   Please attach your phasing plan as a separate document when submitting your application. There is no prescribed format, but we recommend a clear structure with headings. Visual representations such as a simple Gantt or timeline are welcome but not required.   How to Express an Interest Please send a covering letter and your CV to development@prisonadvice.org.uk The covering letter should outline at least three examples of similar procurements & implementations. Please also include your Implementation Phasing Plan as a separate document (see Assessment section above).
The National Archives
Digital & Technology Infrastructure Services Manager
The National Archives Kew, Richmond, UK
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
QBS Software Ltd
Business Analyst
QBS Software Ltd Alderley Edge, UK
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Creative Support
IT and Digital Development Manager
Creative Support Stockport, UK
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.  This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.  Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.  You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.  The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.  This varied role will include specific responsibility for: Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation Ensure strong cyber security practices are embedded and consistently applied across the organisation Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation  We will support your ongoing professional development with access to training and membership of professional networks.  We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.  For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk  Vacancy Reference Number: 84299 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number   Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.   We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.  Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .    
Redline Group Ltd
Technical Business Development Manager
Redline Group Ltd Tiffield, Northamptonshire
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
22/04/2026
Full time
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
Rise Technical Recruitment
Business Development Manager (Injection Moulding Machinery)
Rise Technical Recruitment
Business Development Manager (Injection Moulding Machinery) 55,000- 60,000 + Bonuses + Car Allowance + Excellent Company Benefits Home-Based, South UK Territory (Commutable from: London, Cambridge, Oxford, Bath, Bristol, Cardiff and Surrounding Areas) Are you a Business Development Manager from an injection moulding machinery background? Do you want to work for a industry-leading company offering a competitive package, international training, and long-term career growth? This is an exciting opportunity to join a growing, innovative company as part of a dynamic team, where you'll play a key role in developing their sales strategy, whilst growing customer relationships and expanding market presence across a lucrative patch. As a sales leader, you'll drive business growth by positioning high-value technical solutions to key clients. With access to established systems, a supportive structure, and a strong customer base, you'll be empowered to succeed and become a subject matter expert in injection moulding machinery, whilst drastically increasing your earning potential. This role suits a technically minded sales professional ready to drive business development for a leading injection moulding brand, across a high-potential territory that offers clear paths for career progression and international exposure. The Role Develop new business and grow key accounts across the injection moulding market Promote advanced machinery solutions to key decision makers and stakeholders Maintain high customer satisfaction through strong relationship management The Person Proven experience in business development or sales of injection moulding machinery Confident communicator, able to influence stakeholders at different levels Full UK driving licence Reference Number: BBBH(phone number removed) Please click "Apply Now" or contact Ben Dunsford at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
22/04/2026
Full time
Business Development Manager (Injection Moulding Machinery) 55,000- 60,000 + Bonuses + Car Allowance + Excellent Company Benefits Home-Based, South UK Territory (Commutable from: London, Cambridge, Oxford, Bath, Bristol, Cardiff and Surrounding Areas) Are you a Business Development Manager from an injection moulding machinery background? Do you want to work for a industry-leading company offering a competitive package, international training, and long-term career growth? This is an exciting opportunity to join a growing, innovative company as part of a dynamic team, where you'll play a key role in developing their sales strategy, whilst growing customer relationships and expanding market presence across a lucrative patch. As a sales leader, you'll drive business growth by positioning high-value technical solutions to key clients. With access to established systems, a supportive structure, and a strong customer base, you'll be empowered to succeed and become a subject matter expert in injection moulding machinery, whilst drastically increasing your earning potential. This role suits a technically minded sales professional ready to drive business development for a leading injection moulding brand, across a high-potential territory that offers clear paths for career progression and international exposure. The Role Develop new business and grow key accounts across the injection moulding market Promote advanced machinery solutions to key decision makers and stakeholders Maintain high customer satisfaction through strong relationship management The Person Proven experience in business development or sales of injection moulding machinery Confident communicator, able to influence stakeholders at different levels Full UK driving licence Reference Number: BBBH(phone number removed) Please click "Apply Now" or contact Ben Dunsford at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
TEC Partners
Digital Product Manager
TEC Partners
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
22/04/2026
Full time
Product Manager - Platform Technology Employment Type: Contract Inside IR35 Duration: 10 Months Umbrella Rate: 550/day Location: Exeter (Hybrid, 3 days onsite per week) Clearance Level: Eligible for SC Opportunity Overview We are working with a leading UK organisation to find an experienced Product Manager for a key role within their Platform Technology function. Our client is undergoing a significant technology modernisation programme and needs a skilled product professional to help shape and improve the internal platforms their developers, scientists and service teams depend on every day. This is a rare opportunity to practise real product management in a complex, data-intensive environment - working at the heart of a mission-driven organisation where the work genuinely matters. About the Role The Platform Technology team is responsible for shared, cross-cutting capabilities including developer tools, APIs, data pipelines and infrastructure services. The incoming Product Manager will be responsible for making these platforms reliable, discoverable and enabling - reducing delivery friction, improving user experience, and helping downstream teams ship faster and more safely. Job Function Support the development of a business case to invest in service enhancements and engagements with third-party suppliers. Own the roadmap and backlog for one or more shared technology platforms and deliver to the agreed product vision. Work with engineers, architects and delivery teams to deliver incremental improvements that make platforms easier to use and maintain. Understand internal users, from developers to operations staff, and translate their needs into clear priorities. Investigate and develop measurable service outcomes (adoption, usability, performance) and use data to track progress. Balance short-term reliability with long-term sustainability and compliance. Facilitate collaboration across technical and non-technical stakeholders; communicate trade-offs transparently. Champion product-led, user-informed, iterative ways of working in a complex, legacy/brownfield environment. Requirements Proven experience managing developer infrastructure products and associated cloud technologies (e.g. AWS, Azure, shared services). Experience successfully managing commercial and bought-in services. Ability to apply and adapt Agile and Lean practices in an engineering-focused team. Strong understanding of user-centred product development - even when the 'users' are other engineers. Skilled at prioritising by outcome using approaches such as impact vs. effort or cost-of-delay. Confident working with cross-disciplinary teams and senior technical stakeholders. Comfortable operating in environments with legacy systems, competing priorities and incomplete information. Excellent communicator - able to translate complex technical issues into clear decisions and trade-offs. Why This Role? Our client operates at significant scale, managing vast volumes of data in support of critical national and scientific services. The technology estate is complex and established - this isn't a greenfield startup - but that's exactly what makes it interesting. You'll be joining at a moment of genuine appetite for change, working alongside engineers and scientists who are deeply invested in what they build. If you're looking for a role where platform product management actually means something, this is it.
Randstad Technologies Recruitment
Business Transformation Manager
Randstad Technologies Recruitment City, Manchester
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
22/04/2026
Full time
Business Transformation Manager Location: Remote with occasional travel to Manchester (Permanent) Salary: 65,000 - 75,000 + Car + Bonus A global professional services business is urgently seeking a new Business Transformation Manager to lead their UK Digital change agenda. This is a role where you will be responsible for all the business change and transformation surrounding the implementation of new technology platforms and processes. This role can be almost 100% remote with occasional travel to Manchester for project meetings so they support a healthy work / life balance. Key Responsibilities Strategy & Leadership: Align UK initiatives with global strategy; lead and coach a team of Transformation Partners. Process Evolution: Use Lean/Design Thinking to digitise workflows and optimise productivity. Change Management: Facilitate senior stakeholder workshops and drive high adoption of new processes. Impact: Define KPIs to ensure seamless transitions into Business As Usual (BAU). Who You Are Experience delivering large-scale change management and transformation connected to new diigital systems Strong background in process analysis and Lean principles. Exceptional ability to simplify complex problems for senior stakeholders. This is an urgent role where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to be considered ASAP. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Technologies Recruitment
SRE - Site Reliability Engineer
Randstad Technologies Recruitment
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : 55 Per Hour - 62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
22/04/2026
Contractor
Senior Site Reliability Engineer (Observability) Location: London/UK (Remote) Contract: 12 Months Initial Day rate : 55 Per Hour - 62 Per Hour Inside IR35 Job Overview We are looking for a Senior Site Reliability Engineer with strong experience in Observability, Monitoring and Distributed Systems to support large-scale cloud infrastructure supporting millions of devices globally. The role focuses on building and scaling monitoring, logging and alerting platforms to ensure high availability and performance of cloud services. Responsibilities Design, deploy and scale observability platforms Manage and scale Prometheus monitoring systems Deploy and maintain large Elasticsearch clusters Build and maintain data pipelines using Kafka Develop alerting and monitoring frameworks Automate infrastructure using Terraform and Ansible Develop tools and scripts using Python, Go, Ruby or Bash Work with Linux systems (Debian/Ubuntu) Participate in on-call rotation Improve system reliability, performance and scalability Required Skills 5+ years experience in Site Reliability Engineering / DevOps Strong Linux systems experience Observability and Monitoring tools experience Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana) Kafka Terraform / Infrastructure as Code Ansible / Configuration Management Programming experience (Python, Go, Ruby or Bash) Distributed systems and cloud infrastructure experience This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. Co. uk Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Manpower UK Ltd
Systems Engineering Packaging Lead
Manpower UK Ltd Portsmouth, Hampshire
Systems Engineering Packaging Lead Broadoak - 2-3 days onsite Up to 65,000+Benefit You will actively task and monitor a Systems Engineering team in line with the clients processes, ensuring delivery of contracted outputs to the agreed schedule under the direction of the Project Engineering Manager. You will also support the delivery of budgeted tasks, bids, and installations, enabling first-line teams through effective coordination of systems, hardware, and product resources. You will prepare and review engineering estimates and schedules, ensuring they are accurate and aligned with project goals for review by the Project Engineering Manager and other stakeholders. Core duties: Provide support to proposal writing, costing and bidding Forecast the required resource for each task and update the resource management toolset as directed by the Project Engineering Manager. Provide support to the Project Engineering Manager for the appropriate identification of engineering risks and subsequent analysis. Assist in the preparation of engineering reports for Governance Meetings. Deputies for the Project Engineering Manager as required. Essential Skills: You will bring a good understanding and practical experience of systems engineering principles. You will demonstrate solid knowledge of systems engineering governance and lifecycle guidance processes. You will have some familiarity with hardware and software engineering values, which will be an added advantage The Simulation & Training team: The Systems Engineering Package Lead will be working alongside a Project Engineering Manager, Project Manager and System Design Authority to manage a team of Technical Leads and Systems Engineers to deliver a complex training system. They will also need to liaise with other supporting teams including Software, Hardware, Safety and Security.' To apply for this role please send your CV to Peter Bibby on the email address below
22/04/2026
Full time
Systems Engineering Packaging Lead Broadoak - 2-3 days onsite Up to 65,000+Benefit You will actively task and monitor a Systems Engineering team in line with the clients processes, ensuring delivery of contracted outputs to the agreed schedule under the direction of the Project Engineering Manager. You will also support the delivery of budgeted tasks, bids, and installations, enabling first-line teams through effective coordination of systems, hardware, and product resources. You will prepare and review engineering estimates and schedules, ensuring they are accurate and aligned with project goals for review by the Project Engineering Manager and other stakeholders. Core duties: Provide support to proposal writing, costing and bidding Forecast the required resource for each task and update the resource management toolset as directed by the Project Engineering Manager. Provide support to the Project Engineering Manager for the appropriate identification of engineering risks and subsequent analysis. Assist in the preparation of engineering reports for Governance Meetings. Deputies for the Project Engineering Manager as required. Essential Skills: You will bring a good understanding and practical experience of systems engineering principles. You will demonstrate solid knowledge of systems engineering governance and lifecycle guidance processes. You will have some familiarity with hardware and software engineering values, which will be an added advantage The Simulation & Training team: The Systems Engineering Package Lead will be working alongside a Project Engineering Manager, Project Manager and System Design Authority to manage a team of Technical Leads and Systems Engineers to deliver a complex training system. They will also need to liaise with other supporting teams including Software, Hardware, Safety and Security.' To apply for this role please send your CV to Peter Bibby on the email address below
Cameron James Professional Recruitment
IT Systems Manager
Cameron James Professional Recruitment Nottingham, Nottinghamshire
My client is a national engineering and distribution business and is seeking to recruit an accomplished IT Systems Manager with a strong systems background to augment it's UK business operations. As the IT Systems Manager your key responsibilities will include:- To produce annual risk assessments and work with business insurers and auditors to maintain the integrity of the IT Systems and to design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. To participate in the development of IT strategies in collaboration with the Senior Management team and interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. You will also provide assistance in hands-on Infrastructure support when required and proactively manage Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team. As an accomplished IT Systems Manager you will have experience gained in an engineering or distribution business and have held responsibility for IT, Telecoms and security along with hardware and software sourcing and selection in a multi site environment. On offer is an attractive basic salary, generous benefits package and healthy bonus structure
22/04/2026
Full time
My client is a national engineering and distribution business and is seeking to recruit an accomplished IT Systems Manager with a strong systems background to augment it's UK business operations. As the IT Systems Manager your key responsibilities will include:- To produce annual risk assessments and work with business insurers and auditors to maintain the integrity of the IT Systems and to design and implement short and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. To participate in the development of IT strategies in collaboration with the Senior Management team and interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. You will also provide assistance in hands-on Infrastructure support when required and proactively manage Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team. As an accomplished IT Systems Manager you will have experience gained in an engineering or distribution business and have held responsibility for IT, Telecoms and security along with hardware and software sourcing and selection in a multi site environment. On offer is an attractive basic salary, generous benefits package and healthy bonus structure
CBSbutler Holdings Limited trading as CBSbutler
ITSM Engineer
CBSbutler Holdings Limited trading as CBSbutler Basingstoke, Hampshire
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
22/04/2026
Full time
ITSM Engineer Onsite in Basingstoke Up to 60,000 per annum dependent on experience + benefits package Active DV clearance is required for this role We're looking for an ITSM Tooling Engineer to support major digital transformation programmes. Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. This is an opportunity to work on high-impact, large-scale systems that demand security, resilience, and innovation. Key Responsibilities Design, install, configure, and customise ITSM tooling solutions Produce high-quality build and technical documentation Support delivery of ITSM solutions across cloud, on-prem, and hybrid environments Collaborate within Agile teams to deliver against transformation priorities Ensure solutions align with ITIL/ITSM/ITOM best practices Contribute to continuous improvement and delivery excellence Key Skills & Experience Strong experience with ITSM/Service Desk tools, such as: ServiceNow, BMC Remedy / Helix CA Service Desk Manager Cherwell, Freshworks, or ManageEngine Proven background in ITSM/ITIL frameworks (ITIL v4 certification desirable) Experience delivering secure, scalable, and resilient ITSM platforms Solid understanding of core infrastructure: Windows Server, Active Directory, Group Policy SQL Server & clustering PKI and certificate management Technical Capability Scripting and development skills, including: SQL, PowerShell, JavaScript REST APIs, C# Power BI and SQL Server Reporting If this role is of interest, apply now!
Reed
Agile Delivery Manager
Reed Manchester, Lancashire
Agile Delivery Manager Manchester - twice a month in the office £50,000 - £65,000 Our client in Manchester is currently on the lookout for an Agile Delivery Manager who will be responsible for performing the Scrum Master role with several delivery teams. You will be working with Agile practitioners to deliver complex software projects using agile methodologies and understand how to integrate their agile working into the business. Main duties and responsibilities: Act as the Scrum Master leading multiple agile delivery teams ensuring that the teams are supported throughout the development lifecycle, ceremonies are completed Ensure that your team(s) and deliveries adhere to the ES agile development framework and drive continual improvement Use appropriate metrics to track and forecast delivery, manage expectations and highlight and improve inefficiencies in ways of working Build and maintain strong relationships across key stakeholders Act as an Agile coach/mentor to your teams Play a key role in building a positive, supportive, and inclusive culture within your teams Provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge The following skills & experience will be useful: Experienced in leading the delivery of enterprise software projects using agile SCRUM methodologies and tools Proven ability to establish credibility and apply influence with technical team members, senior stakeholders and third-party contractors Experience of managing complex software changes to integrated production systems Experience in creating and managing project documentation and reporting suitable for a variety of audiences Proven ability to facilitate technical discussions Excellent mentoring and coaching to implement and improve agile methodologies and practices across experienced technical teams Some of the benefits that come with this role: 30 days annual leave + bank holidays 15% employer pension contribution Private medical insurance Free eyesight tests Courses, workshops and online learning for self development
22/04/2026
Full time
Agile Delivery Manager Manchester - twice a month in the office £50,000 - £65,000 Our client in Manchester is currently on the lookout for an Agile Delivery Manager who will be responsible for performing the Scrum Master role with several delivery teams. You will be working with Agile practitioners to deliver complex software projects using agile methodologies and understand how to integrate their agile working into the business. Main duties and responsibilities: Act as the Scrum Master leading multiple agile delivery teams ensuring that the teams are supported throughout the development lifecycle, ceremonies are completed Ensure that your team(s) and deliveries adhere to the ES agile development framework and drive continual improvement Use appropriate metrics to track and forecast delivery, manage expectations and highlight and improve inefficiencies in ways of working Build and maintain strong relationships across key stakeholders Act as an Agile coach/mentor to your teams Play a key role in building a positive, supportive, and inclusive culture within your teams Provide effective and inclusive management and leadership to a team by supporting their personal development and helping to develop their skills and knowledge The following skills & experience will be useful: Experienced in leading the delivery of enterprise software projects using agile SCRUM methodologies and tools Proven ability to establish credibility and apply influence with technical team members, senior stakeholders and third-party contractors Experience of managing complex software changes to integrated production systems Experience in creating and managing project documentation and reporting suitable for a variety of audiences Proven ability to facilitate technical discussions Excellent mentoring and coaching to implement and improve agile methodologies and practices across experienced technical teams Some of the benefits that come with this role: 30 days annual leave + bank holidays 15% employer pension contribution Private medical insurance Free eyesight tests Courses, workshops and online learning for self development
Windmill Recruitment Ltd
Business Development Manager
Windmill Recruitment Ltd Bolton, Lancashire
Are you an experienced Doors, Gates and Barriers Business Development Manager looking for a progressive role? We are keen to speak with Doors, Gates and Barriers Business Development Managers to professionally represent the brand and develop new clientele by prospecting for new customers to generate leads and covert to sell the installation of Gates, Barriers, Turnstiles, Speed Lanes, Bollards, and perimeter fencing systems. As a Doors, Gates and Barriers Business Development Manager, you will receive a generous basic salary plus commission, bonus, phone, laptop, vehicle allowance, fuel card, progression , good work home life balance, hotel card, health and wellbeing , enhanced holidays, pension and many other benefits. As a Doors, Gates and Barriers Business Development Manager, you will be responsible for: Develop new sales leads and convert to installations. Surveying of site and creating accurate job costings using the costing sheets with agreed margins to create quotations for customers. Provide a clear scope of work to the installation department project lead to facilitate a clean, efficient installation. Responsible for reporting all monthly business forecasts to the Sales Director, Group Commercial Director and Operations Director. Responsibility for developing business relationships with customers and maintaining such relationships. Ensuring all prospective jobs are logged on the C4 Windows CRM system so that reports and analysis can be generated based on sales/costs and margins. Be accountable for customer satisfaction through quality of the sale and precise communication. To support the company strategy and drive this forward in the Business Development process. Be continually aware of the changes in compliance and product development. Additional bonus scheme for selling maintenance with installation sales We would love to hear from Doors, Gates and Barriers Business Development Managers with the following: Experience with the surveying and the sale of Automatic Gates and Barriers is a necessity for this role. Doors, Gates and Barriers Business Development Manager experience. Other additional sales experience is an advantage. Experience in front line sales with excellent conversion rates with proven track record. Professional approach Personality- Self Motivated, Drive, Energy and Enthusiasm Good knowledge of Product Range. Exceptional communication skills and the ability to deliver exceptional customer service. Be a self-starter with proven ability to multitask, while demonstrating excellent organisational skills. Professional approach always Commitment to deliver as expected. High attention to detail. Appropriate Business attire to be always worn. Customer focused. Full Clean Driving Licence The package for a Doors, Gates and Barriers Business Development Manager includes: Starting salary up to 65,000 plus with a Bonus Scheme for additional earning, uncapped earning potential for Doors, Gates and Barriers Business Development Managers. Company Vehicle allowance Fuel Card 25 Holiday plus bank holidays Birthday holiday bonus Laptop Company mobile Career progression Health and wellbeing packages Many more benefits
22/04/2026
Full time
Are you an experienced Doors, Gates and Barriers Business Development Manager looking for a progressive role? We are keen to speak with Doors, Gates and Barriers Business Development Managers to professionally represent the brand and develop new clientele by prospecting for new customers to generate leads and covert to sell the installation of Gates, Barriers, Turnstiles, Speed Lanes, Bollards, and perimeter fencing systems. As a Doors, Gates and Barriers Business Development Manager, you will receive a generous basic salary plus commission, bonus, phone, laptop, vehicle allowance, fuel card, progression , good work home life balance, hotel card, health and wellbeing , enhanced holidays, pension and many other benefits. As a Doors, Gates and Barriers Business Development Manager, you will be responsible for: Develop new sales leads and convert to installations. Surveying of site and creating accurate job costings using the costing sheets with agreed margins to create quotations for customers. Provide a clear scope of work to the installation department project lead to facilitate a clean, efficient installation. Responsible for reporting all monthly business forecasts to the Sales Director, Group Commercial Director and Operations Director. Responsibility for developing business relationships with customers and maintaining such relationships. Ensuring all prospective jobs are logged on the C4 Windows CRM system so that reports and analysis can be generated based on sales/costs and margins. Be accountable for customer satisfaction through quality of the sale and precise communication. To support the company strategy and drive this forward in the Business Development process. Be continually aware of the changes in compliance and product development. Additional bonus scheme for selling maintenance with installation sales We would love to hear from Doors, Gates and Barriers Business Development Managers with the following: Experience with the surveying and the sale of Automatic Gates and Barriers is a necessity for this role. Doors, Gates and Barriers Business Development Manager experience. Other additional sales experience is an advantage. Experience in front line sales with excellent conversion rates with proven track record. Professional approach Personality- Self Motivated, Drive, Energy and Enthusiasm Good knowledge of Product Range. Exceptional communication skills and the ability to deliver exceptional customer service. Be a self-starter with proven ability to multitask, while demonstrating excellent organisational skills. Professional approach always Commitment to deliver as expected. High attention to detail. Appropriate Business attire to be always worn. Customer focused. Full Clean Driving Licence The package for a Doors, Gates and Barriers Business Development Manager includes: Starting salary up to 65,000 plus with a Bonus Scheme for additional earning, uncapped earning potential for Doors, Gates and Barriers Business Development Managers. Company Vehicle allowance Fuel Card 25 Holiday plus bank holidays Birthday holiday bonus Laptop Company mobile Career progression Health and wellbeing packages Many more benefits
Spectrum IT Recruitment
IT Infrastructure Manager (Hands-On On-Site)
Spectrum IT Recruitment Southend-on-sea, Essex
IT Infrastructure Manager - Hands On - On-Site Location: Southend-on-Sea. On-Site 5 days a week Salary: Circa £60,000 + benefits Are you an Infrastructure Manager who enjoys staying close to the tech while leading a team? This is a hands-on leadership role within a growing organisation where you'll take ownership of core infrastructure, lead a small team, and play a key role in modernisation and cloud migration initiatives. The Opportunity This is a newly created role due to growth, offering the chance to take ownership of a global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage a small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate with wider IT and business teams to ensure a stable, secure environment What We're Looking For Proven experience managing multi-site infrastructure environments (5+ locations, ideally global) Strong background across on-prem and cloud infrastructure (Azure/M365) Hands-on approach to incident and problem management - not purely a delegator Experience leading teams and managing third-party/offshore resource Strong understanding of networking, virtualisation, and enterprise systems Ability to balance operational support with project delivery Key Traits Strong ownership mindset - sees issues through to resolution Comfortable working in a fast-paced, evolving environment Strong communication skills across technical and non-technical stakeholders Proactive, organised, and solutions-focused Additional Info This is an ON-SITE role. 5 days a week onsite in Southend on Sea. Occasional international travel Time off in lieu for out-of-hours work Why Join? Opportunity to step into a high-impact leadership role with real ownership Blend of hands-on technical work and team leadership Involvement in cloud migration and infrastructure transformation projects Stable business with a global footprint and growing IT function Apply now or get in touch for a confidential discussion to learn more about the role and long-term progression opportunities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/04/2026
Full time
IT Infrastructure Manager - Hands On - On-Site Location: Southend-on-Sea. On-Site 5 days a week Salary: Circa £60,000 + benefits Are you an Infrastructure Manager who enjoys staying close to the tech while leading a team? This is a hands-on leadership role within a growing organisation where you'll take ownership of core infrastructure, lead a small team, and play a key role in modernisation and cloud migration initiatives. The Opportunity This is a newly created role due to growth, offering the chance to take ownership of a global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real autonomy and visibility across the organisation. Key Responsibilities Lead and manage a small infrastructure team (circa 3 engineers) plus offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate with wider IT and business teams to ensure a stable, secure environment What We're Looking For Proven experience managing multi-site infrastructure environments (5+ locations, ideally global) Strong background across on-prem and cloud infrastructure (Azure/M365) Hands-on approach to incident and problem management - not purely a delegator Experience leading teams and managing third-party/offshore resource Strong understanding of networking, virtualisation, and enterprise systems Ability to balance operational support with project delivery Key Traits Strong ownership mindset - sees issues through to resolution Comfortable working in a fast-paced, evolving environment Strong communication skills across technical and non-technical stakeholders Proactive, organised, and solutions-focused Additional Info This is an ON-SITE role. 5 days a week onsite in Southend on Sea. Occasional international travel Time off in lieu for out-of-hours work Why Join? Opportunity to step into a high-impact leadership role with real ownership Blend of hands-on technical work and team leadership Involvement in cloud migration and infrastructure transformation projects Stable business with a global footprint and growing IT function Apply now or get in touch for a confidential discussion to learn more about the role and long-term progression opportunities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Hundred Houses
ICT Assistant
Hundred Houses Cambridge, Cambridgeshire
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
21/04/2026
Full time
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
Futures
Business Development Manager (Defence)
Futures Bristol, Somerset
Do you have a good base level of knowledge about the global defence industry? Are you comfortable with a technical sale for a highly engineered technical product? Would you like to work with some of the most innovative technology in the market? This could be the role for you! Our client, a high technology engineering business operating in the defence market, seek to appoint a Business Development Manager. Reporting to the Managing Director the appointed Business Development Manager will identify new business opportunities with existing and prospective customers and convert them into sales to meet the company targets for growth and profitability. It is important that you have a technical background covering electronic development for defence markets. On offer is an excellent base salary and benefits package and long term, stable employment for a market leading engineering business with a great R&D team. There's lots of great products that customers do want to buy! Technical Sales Manager - Role and Responsibilities - Sales Engineer / Business Development Manager / BDM / Account Manager / Electronics / Engineering / Defence Establish and maintain relationships with designated existing and prospective customers Communicate new product propositions to existing and prospective customers Plan, prepare and deliver responses (inclusive of presentations) to existing and prospective customers Maintain Customer Relationship Management database accurately and in a timely manner and produce a monthly sales report Promote and develop corporate image and reputation and contribute to overall business development plan Maintain extensive knowledge of current market conditions and provide the Managing Director with market activity feedback Technical Sales Manager - Skills and Abilities - Sales Engineer / Business Development Manager / BDM / Account Manager / Electronics / Engineering / Defence Degree qualified (or equivalent) Experience selling advanced technology and complex engineered systems Proven track record in a technical sales role within defence market. Often you'll liaise directly with other engineers (and purchasing and leadership posts too) Excellent proposal presentation skills Confident working in an autonomous role (you'll get supported but will be relied on to be the self-starter the team needs) Excellent interpersonal and communication skills to interact with customers and colleagues at all levels Technical Sales Manager, Engineering, New Business, Technical Sales Engineer, Business Development Manager, Defence This is an excellent role offering generous compensation for the right person. If you're right for this role then you'll recognise it's an opportunity not to be missed. Apply now!
21/04/2026
Full time
Do you have a good base level of knowledge about the global defence industry? Are you comfortable with a technical sale for a highly engineered technical product? Would you like to work with some of the most innovative technology in the market? This could be the role for you! Our client, a high technology engineering business operating in the defence market, seek to appoint a Business Development Manager. Reporting to the Managing Director the appointed Business Development Manager will identify new business opportunities with existing and prospective customers and convert them into sales to meet the company targets for growth and profitability. It is important that you have a technical background covering electronic development for defence markets. On offer is an excellent base salary and benefits package and long term, stable employment for a market leading engineering business with a great R&D team. There's lots of great products that customers do want to buy! Technical Sales Manager - Role and Responsibilities - Sales Engineer / Business Development Manager / BDM / Account Manager / Electronics / Engineering / Defence Establish and maintain relationships with designated existing and prospective customers Communicate new product propositions to existing and prospective customers Plan, prepare and deliver responses (inclusive of presentations) to existing and prospective customers Maintain Customer Relationship Management database accurately and in a timely manner and produce a monthly sales report Promote and develop corporate image and reputation and contribute to overall business development plan Maintain extensive knowledge of current market conditions and provide the Managing Director with market activity feedback Technical Sales Manager - Skills and Abilities - Sales Engineer / Business Development Manager / BDM / Account Manager / Electronics / Engineering / Defence Degree qualified (or equivalent) Experience selling advanced technology and complex engineered systems Proven track record in a technical sales role within defence market. Often you'll liaise directly with other engineers (and purchasing and leadership posts too) Excellent proposal presentation skills Confident working in an autonomous role (you'll get supported but will be relied on to be the self-starter the team needs) Excellent interpersonal and communication skills to interact with customers and colleagues at all levels Technical Sales Manager, Engineering, New Business, Technical Sales Engineer, Business Development Manager, Defence This is an excellent role offering generous compensation for the right person. If you're right for this role then you'll recognise it's an opportunity not to be missed. Apply now!
Globaldata Uk Ltd
Information Security Manager
Globaldata Uk Ltd City, London
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
21/04/2026
Full time
Who we are GlobalData is a specialist information services business helping clients decode the future, make better decisions and reach more customers. Through our data, expert analysis and innovative solutions, we provide intelligence across the world s largest industries to companies, governments and industry professionals. Formed in 2016 through the combination of multiple specialist firms, we are now a fully integrated global platform with 3,500+ colleagues across 20+ industries, supporting over 5,000 customers worldwide. Why join GlobalData? We are at a pivotal stage of growth, supported by recent investment and ambitious plans. It s a fast-paced, entrepreneurial environment where collaboration drives success, and where curious, ambitious individuals can make a real impact as we work towards becoming the world s most trusted source of strategic industry intelligence. The role As Information Security Manager, you will lead the strategy and delivery of initiatives that strengthen GlobalData s cybersecurity posture across global operations. You ll ensure our people, systems and infrastructure remain secure, resilient and able to support continued growth. Reporting to the Chief Information Security Officer, you will lead a team of security professionals, drive key security programmes, and work closely with stakeholders across technology and business teams to improve cyber governance, data security and operational resilience. This role requires strong expertise in information security, AI and data governance, alongside experience in vendor management and third-party risk. What you ll be doing Lead and deliver the information security strategy aligned to business goals Develop and maintain security frameworks, policies and standards Oversee risk management, threat assessment and vulnerability programmes Ensure compliance with ISO 27001, ISO 42001, GDPR and other relevant frameworks Manage security operations including incident response, monitoring and investigations Partner with IT, engineering, legal and business teams to embed security best practice Lead internal/external audits, assessments and remediation plans Manage third-party and vendor security risk programmes Build, mentor and lead a high-performing security team Provide executive reporting on security risks, metrics and improvement plans Monitor emerging threats, technologies and regulations What we re looking for 8+ years experience in senior cybersecurity or information security roles Leadership experience within a complex, multinational business Experience managing global teams across multiple regions Strong knowledge of ISO 27001, NIST, CIS Controls or similar frameworks Proven experience in security operations, risk management and compliance Experience handling security incidents and crisis management Strong commercial awareness and budget management experience Excellent communication and stakeholder management skills, including senior leadership exposure Strong understanding of IT infrastructure, cloud technologies and enterprise systems Experience managing third-party vendors and technology partners Preferred Certifications CISM or similar ISO 27001 Lead Implementer / Lead Auditor ISO 42001 (desirable) Technical Skills Security architecture and cloud security (AWS) SIEM, EDR and SOC tools ISO 27001 / ISO 42001 implementation Vulnerability management and penetration testing oversight Data protection, encryption and privacy controls Third-party risk management tools and processes Leadership & Competencies Inspiring leader who develops teams and delegates effectively Strategic thinker with strong decision-making skills Able to influence senior stakeholders and collaborate cross-functionally Hands-on and comfortable operating at all levels Calm under pressure with strong prioritisation skills Able to translate technical risk into clear business impact Highly organised with strong attention to detail In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Sky
Senior Threat Modelling Analyst (STRIDE)
Sky Polbeth, West Lothian
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley campus. What you'll do You will be able to perform an end-to-end threat model, using the STRIDE methodology, independently of any help. This means to organise, perform, document, and follow up on the threat models taking place. Perform threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. Work with engineering and product teams to define secure design patterns, guardrails, and mitigations for AI agents (e.g. least-privilege tool access, human-in-the-loop controls. Proficient in managing your workload independently and familiarise yourself with industry business practices and procedures while taking ownership of your development pathway alongside your line manager and colleagues. You will evangelise about the benefits Cyber can offer the business and are confident running workshops and initiatives to spread the word. You will coach and assist junior members of the team to improve their skills, knowledge or behaviours. Support external departments by working on bespoke integrations and sharing of information. Engage with cyber stakeholders, the wider business, and external entities to facilitate and support the delivery of cyber services and initiatives. Always look to improve you understand and knowledge of the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, CLOUD, IDAM, LOGGING & MONITERING (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience providing end-to-end threat models, using the STRIDE methodology in an Enterprise level business. Strong understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin/tool execution, and emergent agent behaviour. Live the Sky Values and demonstrate enthusiasm and a can-do attitude. Demonstrate a passion for cyber security and have a positive outlook and approach to the work we do. Experience in working within a typical Cyber/Infosec field, dealing with subjects ranging from technologies, compliance, or regulatory frameworks that have an impact on the Cyber function or offerings. Strong skills in analytical, decision making, verbal and written communication capabilities. Excellent teamwork skills to collaborate, share and support colleagues. A desire to learn, and share your knowledge within the team. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
21/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. For this role we offer the hybrid working approach with 2 days a week onsite in Osterley campus. What you'll do You will be able to perform an end-to-end threat model, using the STRIDE methodology, independently of any help. This means to organise, perform, document, and follow up on the threat models taking place. Perform threat modelling for AI-enabled systems, including LLM-based and agentic architectures, identifying risks introduced by autonomy, tool use, memory, and orchestration layers. Work with engineering and product teams to define secure design patterns, guardrails, and mitigations for AI agents (e.g. least-privilege tool access, human-in-the-loop controls. Proficient in managing your workload independently and familiarise yourself with industry business practices and procedures while taking ownership of your development pathway alongside your line manager and colleagues. You will evangelise about the benefits Cyber can offer the business and are confident running workshops and initiatives to spread the word. You will coach and assist junior members of the team to improve their skills, knowledge or behaviours. Support external departments by working on bespoke integrations and sharing of information. Engage with cyber stakeholders, the wider business, and external entities to facilitate and support the delivery of cyber services and initiatives. Always look to improve you understand and knowledge of the following. Regulatory requirements on our business. TSA, PCI, SWIFT, GDPR (not an exhaustive list) Architectural domains. DLP, CLOUD, IDAM, LOGGING & MONITERING (not an exhaustive list) Departments and their verticals. CONTENT, CUSTOMER, ISP, PRODUCT, DIGITAL, DATA (not an exhaustive list) What you'll bring Experience providing end-to-end threat models, using the STRIDE methodology in an Enterprise level business. Strong understanding of AI-specific threat classes, such as prompt injection, model abuse, data leakage, insecure plugin/tool execution, and emergent agent behaviour. Live the Sky Values and demonstrate enthusiasm and a can-do attitude. Demonstrate a passion for cyber security and have a positive outlook and approach to the work we do. Experience in working within a typical Cyber/Infosec field, dealing with subjects ranging from technologies, compliance, or regulatory frameworks that have an impact on the Cyber function or offerings. Strong skills in analytical, decision making, verbal and written communication capabilities. Excellent teamwork skills to collaborate, share and support colleagues. A desire to learn, and share your knowledge within the team. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our global team works across the UK, US & India. As the business adopts AI and autonomous technologies, the team plays a key role in ensuring these systems are designed and operated securely and responsibly. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark . You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Livingston Watermark House: Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Randstad Technologies Recruitment
Technical Operations Manager - SPFYJP
Randstad Technologies Recruitment
Job Title: Technical Operations Manager Location: EMEA (Stockholm / London preferred) Flexible / Remote The Role We are looking for a highly motivated Technical Operations Manager to be the linchpin of our creator payment systems. What You'll Do Serve as the central point of contact for complex creator payment, tax, and onboarding escalations. Manage and prioritize technical support queues (e.g., Jira), diagnosing "unpayable" statuses and system errors. Utilize SQL and internal financial tooling to investigate data issues, clean up legacy creator profiles, and ensure compliance. Partner cross-functionally with Engineering, Finance, and Product to resolve major payout incidents and build a roadmap for better automation. Develop playbooks, FAQs, and standard operating procedures (SOPs) to minimize escalations and empower L1/L2 support teams. What You Bring A strong background in Technical Support, Product Operations, or FinOps-preferably within a fast-paced tech, creator economy, or fintech environment. High proficiency in ticketing systems and managing technical escalations. Foundational SQL skills; you are comfortable querying databases to investigate the root cause of an issue. Exceptional organizational skills and an analytical mindset to identify patterns in support tickets and advocate for permanent fixes. Strong written and verbal English communication skills. Bonus: Experience with payment systems, tax compliance (KYC), or global creator monetization platforms. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
21/04/2026
Contractor
Job Title: Technical Operations Manager Location: EMEA (Stockholm / London preferred) Flexible / Remote The Role We are looking for a highly motivated Technical Operations Manager to be the linchpin of our creator payment systems. What You'll Do Serve as the central point of contact for complex creator payment, tax, and onboarding escalations. Manage and prioritize technical support queues (e.g., Jira), diagnosing "unpayable" statuses and system errors. Utilize SQL and internal financial tooling to investigate data issues, clean up legacy creator profiles, and ensure compliance. Partner cross-functionally with Engineering, Finance, and Product to resolve major payout incidents and build a roadmap for better automation. Develop playbooks, FAQs, and standard operating procedures (SOPs) to minimize escalations and empower L1/L2 support teams. What You Bring A strong background in Technical Support, Product Operations, or FinOps-preferably within a fast-paced tech, creator economy, or fintech environment. High proficiency in ticketing systems and managing technical escalations. Foundational SQL skills; you are comfortable querying databases to investigate the root cause of an issue. Exceptional organizational skills and an analytical mindset to identify patterns in support tickets and advocate for permanent fixes. Strong written and verbal English communication skills. Bonus: Experience with payment systems, tax compliance (KYC), or global creator monetization platforms. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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