30 jobs found

Infrastructure & Security Engineer York - hybrid Benefits: Health Scheme Private Medical Staff Events We're looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation. You'll be joining a small, collaborative team supporting both UK & US operations. There's no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects. If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit. Why This Role Is Different Major Azure migration projects underway Supporting international acquisitions Hybrid environment moving towards fully cloud Direct access to leadership - no hierarchy barriers "No such thing as a stupid question" culture Modern York office This is not a siloed support role, you'll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward. What You'll Be Doing Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access) Working across both cloud and on-prem environments (currently hybrid) Managing networking infrastructure including switches and firewalls Handling support tickets alongside the team Acting as an escalation point for complex issues Supporting starter/leaver processes and core IT operations Running basic SQL queries when required Contributing to infrastructure modernisation and global growth projects Providing occasional out-of-hours support when needed What We're Looking For We're looking for a strong all-rounder with a proactive mindset. You'll likely have: Solid Azure experience (Entra ID, Conditional Access, VMs, M365) Experience working in hybrid cloud environments Strong Windows Server knowledge Good networking fundamentals (switches, firewalls, connectivity) Experience managing and resolving technical tickets Basic SQL query experience Excellent communication skills A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team. The Environment Small, supportive infrastructure team No egos, no rigid support tiers Growing global organisation Modern office with hot-desking Big projects ahead Opportunity to shape infrastructure as the company scales Benefits Private health insurance Health scheme Staff parties and company events Career progression within a growing international business Interview Process Stage 1: Informal discussion scenario-based questions Stage 2: On-site interview in York If you're an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that's evolving properly, we'd love to hear from you.

My client, a well known Retail business, is looking for a Senior Infrastructure Engineer with strong experience in identity modernisation, particularly around moving away from legacy directory services and helping shape a more secure, scalable, cloud first environment. This is an initial 6 month contract, Inside of IR35 and requires 2 days per week on site in Hatfield. We're looking for a hands on Infrastructure Engineer to support a hybrid Microsoft environment, with a strong focus on BAU, ticket resolution, and operational stability. This is not a senior/architect level role, we need someone who enjoys getting stuck into day to day support, resolving issues, and keeping systems running smoothly. Key Responsibilities Provide BAU / 2nd-3rd line support across Azure and Microsoft 365 environments Manage and resolve tickets, incidents, and service requests in line with SLAs Administer Azure resources via the Azure portal (VMs, networking, storage, identity) Support Active Directory / Entra ID, including users, groups, and access management Troubleshoot issues across Windows Server, M365, and cloud infrastructure Write and maintain PowerShell scripts for automation and admin tasks Support Intune / endpoint management where required Work closely with service desk and wider IT teams to ensure smooth operations Required Skills & Experience Strong experience in a BAU / support led infrastructure role Good working knowledge of Microsoft Azure (portal based admin) Solid PowerShell skills (scripting, automation, troubleshooting) Experience with Microsoft 365 (Exchange Online, Teams, SharePoint) Strong understanding of Active Directory / Entra ID Experience working in ticket driven environments (ServiceNow, Jira, etc.) Confident troubleshooting and resolving day to day infrastructure issues Nice to Have Experience with Intune / Autopilot / endpoint management Exposure to basic networking (DNS, DHCP, firewalls) Experience in regulated or enterprise environments

IT Service Desk Engineer Department: IT Employment Type: Permanent - Full Time Location: London Description We are looking for a technically capable 2nd Line Service Desk Engineer to join our IT team, supporting both retail stores and head office users in a fast-paced and evolving environment. We are looking for someone who enjoys troubleshooting, diagnosing root causes, and resolving real technical issues, not just following scripts. You will be part of a collaborative Service Desk, working closely with infrastructure and store technology teams. This is an excellent opportunity for someone who wants to build strong technical foundations and progress into 3rd line or specialist roles. Key Responsibilities Providing first and second-line support across retail stores and head office (Windows, M365, EPOS, networks) Diagnosing and resolving technical issues end-to-end Windows OS issues (performance, profile corruption, updates) Office 365 (Outlook, Exchange, Teams, authentication) Active Directory / Azure Entra (users, permissions, group policies) Networking issues (DNS, DHCP, VPN, connectivity problems) Troubleshooting real-world problems, not just logging tickets Identifying root cause vs applying quick fixes Using logs, tools, and systematic troubleshooting methods Supporting store technology (EPOS systems, printers, network hardware) Managing and prioritising multiple incidents with clear ownership Escalating issues with meaningful technical context and findings Contributing to knowledge base articles and improving processes Supporting onboarding, device builds, and user training where required We would like to meet someone who is We're not looking for someone who has memorised definitions - we want someone who can break down and solve problems logically. Technical Skills (Core Requirements) Minimum 2+ years in a Service Desk / Desktop Support role Strong working knowledge of: Windows 10/11 troubleshooting (Active Directory: user admin, permissions, GPO basics) Microsoft 365 (Exchange, Outlook, Teams issues) Basic networking concepts and troubleshooting DNS, DHCP, IP addressing, VPNs Experience diagnosing issues such as: User can't access a system, where do you start? Device connected to Wi-Fi but no internet Outlook not syncing or sending emails Technical Mindset (What sets you apart) Able to explain how things work (not just what they are) Comfortable troubleshooting step-by-step: Identifying symptoms Testing hypotheses Isolating root cause Understands when to go deeper vs escalate Curious and proactive - not reliant on scripts Desirable (Not essential, but strong advantage) Experience in a retail or multi-site environment Exposure to: Azure / Entra ID Endpoint management (Intune, SCCM) EPOS or store systems Basic PowerShell or scripting knowledge Experience working with ITSM tools (e.g. Jira, ServiceNow) How We Assess Candidates Our interview process focuses on real-world troubleshooting, not textbook answers. You should be comfortable: Talking through how you would diagnose issues step-by-step Explaining past problems you've solved Demonstrating your understanding, not just definitions What You'll Get Exposure to a wide range of technologies across retail and corporate environments Support to develop into 2nd/3rd line or specialist roles A team that values problem-solving, ownership, and continuous improvement Benefits Competitive salary and benefits package Hybrid working, 3 days in London based office & 2 working from home Holiday allowance 50% staff discount & 25% for family and friends Pension scheme

The Head of Windows Enterprise is accountable for the global Windows ecosystem and the full Microsoft technology stack across LMAX Group. This role sets the strategic direction, leads a high-performing global engineering organisation, and ensures the reliability, security, and evolution of all Windows Enterprise services. You will act as the senior technical authority and final escalation point, but your primary impact will be through strategy, leadership, and driving an automation-first engineering culture that delivers measurable business value. Key Responsibilities 1. Leadership, Strategy & Organisational Impact Define and own the multi-year Windows Enterprise strategy aligned to LMAX Group's cloud-first and M365 vision. Lead and develop a global team spanning 1st, 2nd, and 3rd line engineering, building a culture of ownership, accountability, and collaboration. Engage senior stakeholders across business units to ensure Windows services evolve with organisational needs and deliver an exceptional end-user experience. Own vendor and partner relationships, including strategic technology decisions and procurement. Champion a high-standards culture, where engineering excellence and "doing the right thing" are non-negotiable. 2. Service Ownership & Operational Excellence Own the performance, reliability, and consistency of global end-user computing services. Ensure robust lifecycle management, including patching, compliance, and security across the Windows estate. Act as the senior escalation point for complex or critical issues within the Windows Enterprise environment. Oversee asset and application management, ensuring accurate inventory, effective patching, and operational discipline. 3. Identity, Security & Risk Management Provide leadership across Identity and Access Management, including IAM lifecycle, Azure AD (Entra ID), RBAC, and directory integrations. Partner with Cyber Security to deliver Zero Trust initiatives, conditional access, CASB solutions, and privileged access governance. Ensure all services meet regulatory, audit, and security expectations, consistent with financial services standards. 4. Core Infrastructure & Cloud Services Own the strategy, reliability, and evolution of Microsoft core services, including Active Directory Directory Services (AD DS), Entra ID, Intune, and the full Microsoft 365 stack. Contribute to Azure cloud strategy, supporting IaaS, PaaS, and M365 scalability and modernisation. Maintain and support the AWS EC2 infrastructure underpinning the MT4 and MT5 trading platforms, ensuring stability, performance, and alignment with operational and regulatory requirements. Maintain and evolve business continuity capabilities, including Azure Virtual Desktop (AVD) and Intune-based continuity frameworks. Technical Expertise Deep expertise across the Microsoft ecosystem: Windows Server (2016+), Windows 10/11, Microsoft 365. Strong understanding of Azure products, Azure IAM, hybrid identity, and on-premise AD forest integration. Experience with Cloud Platforms: AWS, Alibaba, Azure. Exposure to Broker Trading systems (MT4/MT5) and FIX protocol is highly advantageous. Automation & Engineering Practices Advanced PowerShell and Azure AD Graph API scripting capability. Experience with Infrastructure-as-Code (Terraform, Ansible) and modern CI/CD engineering approaches. Proficiency with Intune, Defender for Endpoint, BitLocker, AppLocker, and related enterprise Security tooling. Leadership & Personal Attributes Excellent stakeholder management, able to translate technical strategy into business outcomes. A proactive, accountable self-starter with strong ownership and delivery focus. Collaborative, approachable leadership style with experience running follow-the-sun operational models. Qualifications Professional certification such as Microsoft Certified: Azure Administrator or Azure Security Engineer. Demonstrable experience leading and scaling infrastructure teams within complex, regulated environments. Benefits 25 days of holiday Bonus Pension contribution Private medical, dental, and vision coverage Life assurance Critical illness cover Wellness contribution program with access to ClassPass Plumm Platform Five volunteering days Give as You Earn initiative Learning and development programs Electric Vehicle Scheme Cycle to Work Scheme Season Ticket Loan

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards, improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self service portals Participating in an on call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands on experience with Microsoft 365 and Azure Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+), including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper V or VMware Strong understanding of networking fundamentals, including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 3rd Line Support Technician, you are a senior escalation point within Apogee's support model. You will handle the most complex incidents that cannot be resolved by 1st or 2nd line teams, while also taking ownership of infrastructure stability, technical improvements, and project delivery. You will work independently and collaboratively on infrastructure changes, new deployments, and onboarding new customers. You will also play a key role in setting standards , improving documentation, and feeding knowledge back into the wider support teams. This role suits someone who enjoys depth, responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements, and new deployments Supporting client onboarding and producing high-quality technical documentation Providing guidance and technical direction to 1st and 2nd line teams Working within change control and service management processes Supporting customers professionally via phone, email, and self-service portals Participating in an on-call rota (up to one week in every four) Continuing technical development through training and certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector environments. Essential technical experience includes: Strong hands-on experience with Microsoft 365 and Azure Proven ability to implement and manage Microsoft Entra, Intune, Autopilot, and Defender Strong working knowledge of Windows Server environments (2016+) , including AD, Group Policy, DNS, DHCP, and RDS Experience maintaining Hybrid Active Directory environments Experience with virtualisation platforms such as Hyper-V or VMware Strong understanding of networking fundamentals , including VLANs, routing, firewalls, and WiFi Experience working as a 3rd line escalation point within a tiered support model Strong awareness of IT security best practice We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, includingfinancial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted byContxt, you agree thatContxtmay process your name, email, LinkedIn, and any text you type or speakfor recruitment purposes. A secure third-party service may convert speech to text and text to speechas part of delivering the AI experience. Your data is stored in Ireland and the USwith GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please . For more information please refer toprivacy policy

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS As a 2nd Line Support Technician, you will be a vital escalation point within our tiered support model. You will work closely with our 1st Line teams and collaborate with the 3rd Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. You will help keep IT services running smoothly through proactive maintenance, careful change control, and clear documentation - all while building trusted relationships with public sector stakeholders. What you will be doing Acting as an escalation point for technical issues that cannot be resolved by 1st Line support Collaborating closely with 3rd Line teams on complex incidents, problem management, and projects Supporting and maintaining customer IT infrastructure, including regular patching and software updates Following robust change control processes and producing clear, accurate documentation Assisting with IT projects such as infrastructure changes, deployments, and client onboarding Providing professional support via phone, email, and self-service portals Accurately logging and updating tickets to meet agreed service level agreements (SLAs) Participating in an on-call rota, no more than one week in every four Investing in your own development through training, learning, and professional certifications A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Essential experience and skills: Proven experience with Microsoft 365 and Azure , including Intune and Entra Strong understanding of End User Compute environments Experience supporting Windows 10 and Windows 11 devices at scale Confident working in Hybrid Active Directory environments A good general understanding of IT security best practice Microsoft Endpoint Manager (SCCM), task sequences, application packaging, and device management Public sector or large enterprise environments (5,000+ users) Microsoft Windows Server technologies - AD, Group Policy, DNS, DHCP, RDS Exchange Online and broader Microsoft 365 services Networking fundamentals including VLANs, routing, and WiFi Familiarity with Sophos, Meraki, or Ubiquiti technologies We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. BASIC DBS: This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, includingfinancial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted byContxt, you agree thatContxtmay process your name, email, LinkedIn, and any text you type or speakfor recruitment purposes. A secure third-party service may convert speech to text and text to speechas part of delivering the AI experience. Your data is stored in Ireland and the USwith GDPR-aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please . For more information please refer toprivacy policy

IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands on expertise at 2nd and 3rd level support. 1st and 2nd Line Troubleshooting / Root Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up to date, relevant and maintenance to high level, to comply with the Bank's auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and elevate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps - Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS - administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

AstroscaleUK are seeking a passionate, enthusiastic and multi-disciplined IT Support Engineer to support our IT team on a Fixed Term Contract for approximately 3 months. We are looking for someone who is prepared to roll up their sleeves, get through the support workload and provide an excellent level of service to the Astroscale teams. This person will also be innovative and creative and can bring new ideas to increase the efficiency and effectiveness of the service we provide. This role will be primarily based around the helpdesk ticketing system to keep track of requests and incidents, escalating to senior members when necessary - you won't be resetting passwords all day and the work is varied. There will be project work and activities outside of the daily ticket grind to keep you motivated and learning. We leverage cloud platforms from AWS and Azure so you will have the opportunity to work with all those systems to some extent. Responsibilities Triaging requests and providing 1st and 2nd line support to a growing user base covering Microsoft O365, AWS and other Astroscale systems, escalating 3rd line to Senior Engineers. Setting up new and managing existing user accounts and access rights utilizing Autopilot builds. Installing updates and patches, managing software systems and being proactive. Configuring laptop builds and making recommendations for improvements. Diagnosing and fixing network problems. Intune app packaging for networks. Netwrix auditor configuration and management. Maintaining inventory systems. Managing data backups across our estate. Working with the global IT team to optimise support processes. Developing training materials for Astroscale users. Occasional need to support Astroscale through on-call shifts may be required. Creating and maintaining systems documentation across the Astroscale estate. Essential Skills Great at supporting Microsoft Windows 11. Microsoft 365 administration - 2+ years' experience, including Entra ID, Intune, Exchange, Teams, and SharePoint administration. Laptop automation & configuration. Customer service focused. Fantastic written & verbal communication and interpersonal skills. Proven work experience as an IT Support Engineer. Good attention to detail and adherence to standard processes and procedures. Ability to think critically and diagnose software and hardware issues. Ability to manage your workload, effective in prioritising multiple requests. Desirable Skills Experience with Intune MDM. Experience with Microsoft Azure. Experience with scripting languages such as PowerShell. MacOS management. Experience with managing Meraki infrastructure. An interest in cyber security. Ability to use network diagnosis tools found in Windows, MacOS, and Linux. CompTIA or Microsoft certifications. Familiarity with working in an ITIL environment. Benefits Competitive base salary. Opportunity to work with a highly talented, diverse and dynamic international team with cutting edge technology. Flexible working around core hours in a friendly and supportive environment. Optional 9/75 working pattern. Hybrid working available - expected 3-4 days on site. 25 days holiday (increasing yearly up to a maximum of 28 days) + 8 days Bank Holiday. Life insurance and long term sick pay. Private healthcare (taxable benefit). State of the art office and cleanroom facility. Regular social events. Location Astroscale UK (Harwell).

Job Description Active Directory Specialist - Job Specification Job Title Active Directory Support Specialist Location Client Site (Aldermaston) - Onsite 5 days per week (occasional WFH possible) Security Clearance DV or willing to undergo DV vetting Role Overview The Active Directory Specialist plays a pivotal role in supporting, maintaining, and enhancing a complex hybrid identity services environment that spans both On Prem Active Directory and Entra (Azure Active Directory). Operating within a high security, fast paced public sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance across critical directory services including AD DS, Group Policy, ADFS, AD Connect, PKI, and a broad range of supporting technologies. This includes managing domain controllers, maintaining DNS/DHCP integrity, overseeing Group Policy design and deployment (including AGPM), and supporting authentication and federation services across tightly controlled environments. The role is highly technical and demands rigorous troubleshooting skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security driven platform improvements. You will collaborate closely with architects, service leads, and project managers to define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element of the role is maintaining a strong customer focused mindset. You will be expected to work directly with customer representatives, internal DXC teams, and senior IT leadership to communicate technical challenges, propose solutions, and build trust driven relationships. This demands excellent communication skills, documentation capabilities, and the confidence to work independently without direct supervision. You will use enterprise knowledge tools, share expertise within the engineering community, and contribute to a culture of continuous learning and improvement. The position requires adaptability, initiative, and a willingness to innovate-identifying opportunities to automate, optimise, and modernise identity services to ensure long term platform stability and compliance. The Active Directory Specialist must also be committed to maintaining the highest security standards, particularly within environments requiring DV level clearance, where meticulous attention to detail and adherence to strict operational controls are fundamental. Overall, this is a strategically significant role that blends deep technical expertise with collaborative delivery, solution design, and continuous improvement-ensuring the organisation's hybrid identity ecosystem remains secure, modern, and highly available. Key Responsibilities Administer and maintain hybrid identity infrastructures across on prem Active Directory and Azure Active Directory (Entra ID), ensuring secure, reliable authentication and directory services. Troubleshoot and optimise identity platforms including AD, ADFS, Azure AD Connect/Sync, Entra ID, and LDAP, resolving complex federation, synchronisation, and authentication issues. Lead Group Policy lifecycle management, including design, implementation, and controlled deployment using AGPM to ensure consistent and secure configuration baselines. Manage core AD infrastructure components such as Domain Controllers, FSMO roles, DNS, DHCP, Sites & Services, ensuring resilience, correct topology, and high availability. Implement and enforce Azure AD security controls, including RBAC, Conditional Access, MFA, Identity Protection, PIM, and other Zero Trust aligned safeguards. Support Azure-based platforms including Azure Virtual Desktop, Azure Storage, and policy-driven automation using PowerShell to streamline operational tasks. Administer and support Windows Server environments (2016 through 2025), ensuring proper patching, performance, and service reliability. Manage Public Key Infrastructure (PKI) and certificate-based authentication, including lifecycle operations, template management, and secure issuance practices. Support and maintain Virtualisation Platforms in conjunction with Active Directory and domain architecture best practices. Contribute to the design and delivery of identity and infrastructure solutions, including installation, configuration, optimisation, and continuous service improvement initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders in resolving identity and access-related issues. Configure and support enterprise integrations, including Azure Enterprise Applications, ADFS-integrated services, Single Sign-On (SSO), and user/application provisioning for SaaS and PaaS platforms. Essential Skills & Experience 5+ years supporting hybrid AD (On Prem & Azure AD) in enterprise environments. Deep knowledge of Group Policy (inc. AGPM), ADFS, AD Connect, and LDAP. Strong grasp of Azure AD security (RBAC, Conditional Access, MFA, PIM). Proficiency across Windows Server 2016/2019/2022 (benefit: legacy familiarity from 2003+), DNS/DHCP, DFS, clustering, and Windows PKI. Operational excellence with Domain Controllers and FSMO role management. Azure PowerShell scripting for automation and support. Experience with O365/Exchange Online and Endpoint Management in identity related contexts. Strong documentation and communication skills; confident working directly with senior customer stakeholders. Familiarity with ServiceNow (Incidents, Requests, Change, Reporting). Desirable Skills Azure DevOps, IaC (ARM/Bicep), CI/CD pipelines; exposure to containers/Kubernetes. Azure Virtual Desktop (WVD/AVD) (Nerdio beneficial), Azure Monitoring and Log Analytics. Broader systems knowledge: SCCM, WSUS, SCOM, AGPM, Lumensions. Understanding of the Microsoft Tiered Administration Model and enterprise segmentation.

Job Description Active Directory Specialist - Job Specification Job Title Active Directory Support Specialist Location Client Site (Aldermaston) - Onsite 5 days per week (occasional WFH possible) Security Clearance DV or willing to undergo DV vetting Role Overview The Active Directory Specialist plays a pivotal role in supporting, maintaining, and enhancing a complex hybrid identity services environment that spans both On Prem Active Directory and Entra (Azure Active Directory). Operating within a high security, fast paced public sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance across critical directory services including AD DS, Group Policy, ADFS, AD Connect, PKI, and a broad range of supporting technologies. This includes managing domain controllers, maintaining DNS/DHCP integrity, overseeing Group Policy design and deployment (including AGPM), and supporting authentication and federation services across tightly controlled environments. The role is highly technical and demands rigorous troubleshooting skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security driven platform improvements. You will collaborate closely with architects, service leads, and project managers to define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. A major element of the role is maintaining a strong customer focused mindset. You will be expected to work directly with customer representatives, internal DXC teams, and senior IT leadership to communicate technical challenges, propose solutions, and build trust driven relationships. This demands excellent communication skills, documentation capabilities, and the confidence to work independently without direct supervision. You will use enterprise knowledge tools, share expertise within the engineering community, and contribute to a culture of continuous learning and improvement. The position requires adaptability, initiative, and a willingness to innovate-identifying opportunities to automate, optimise, and modernise identity services to ensure long term platform stability and compliance. The Active Directory Specialist must also be committed to maintaining the highest security standards, particularly within environments requiring DV level clearance, where meticulous attention to detail and adherence to strict operational controls are fundamental. Overall, this is a strategically significant role that blends deep technical expertise with collaborative delivery, solution design, and continuous improvement-ensuring the organisation's hybrid identity ecosystem remains secure, modern, and highly available. Key Responsibilities Administer and maintain hybrid identity infrastructures across on prem Active Directory and Azure Active Directory (Entra ID), ensuring secure, reliable authentication and directory services. Troubleshoot and optimise identity platforms including AD, ADFS, Azure AD Connect/Sync, Entra ID, and LDAP, resolving complex federation, synchronisation, and authentication issues. Lead Group Policy lifecycle management, including design, implementation, and controlled deployment using AGPM to ensure consistent and secure configuration baselines. Manage core AD infrastructure components such as Domain Controllers, FSMO roles, DNS, DHCP, Sites & Services, ensuring resilience, correct topology, and high availability. Implement and enforce Azure AD security controls, including RBAC, Conditional Access, MFA, Identity Protection, PIM, and other Zero Trust aligned safeguards. Support Azure-based platforms including Azure Virtual Desktop, Azure Storage, and policy-driven automation using PowerShell to streamline operational tasks. Administer and support Windows Server environments (2016 through 2025), ensuring proper patching, performance, and service reliability. Manage Public Key Infrastructure (PKI) and certificate-based authentication, including lifecycle operations, template management, and secure issuance practices. Support and maintain Virtualisation Platforms in conjunction with Active Directory and domain architecture best practices. Contribute to the design and delivery of identity and infrastructure solutions, including installation, configuration, optimisation, and continuous service improvement initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders in resolving identity and access-related issues. Configure and support enterprise integrations, including Azure Enterprise Applications, ADFS-integrated services, Single Sign-On (SSO), and user/application provisioning for SaaS and PaaS platforms. Essential Skills & Experience 5+ years supporting hybrid AD (On Prem & Azure AD) in enterprise environments. Deep knowledge of Group Policy (inc. AGPM), ADFS, AD Connect, and LDAP. Strong grasp of Azure AD security (RBAC, Conditional Access, MFA, PIM). Proficiency across Windows Server 2016/2019/2022 (benefit: legacy familiarity from 2003+), DNS/DHCP, DFS, clustering, and Windows PKI. Operational excellence with Domain Controllers and FSMO role management. Azure PowerShell scripting for automation and support. Experience with O365/Exchange Online and Endpoint Management in identity related contexts. Strong documentation and communication skills; confident working directly with senior customer stakeholders. Familiarity with ServiceNow (Incidents, Requests, Change, Reporting). Desirable Skills Azure DevOps, IaC (ARM/Bicep), CI/CD pipelines; exposure to containers/Kubernetes. Azure Virtual Desktop (WVD/AVD) (Nerdio beneficial), Azure Monitoring and Log Analytics. Broader systems knowledge: SCCM, WSUS, SCOM, AGPM, Lumensions. Understanding of the Microsoft Tiered Administration Model and enterprise segmentation.

Are you a hands on infrastructure leader with a passion for operational excellence, patching, and keeping the lights on? Do you thrive in a fast paced environment where no two days are the same? If so, we want to hear from you! We're seeking an Infrastructure Operations Team Leader to drive the performance, resilience, and scalability of our IT systems. You'll lead a skilled off shore team, manage a diverse infrastructure estate, and play a pivotal role in shaping the future of our IT operations. What You'll Be Doing Lead and mentor a team of off shore infrastructure engineers. Own patch and vulnerability management (Ivanti), application upgrades, and service availability. Oversee infrastructure across on prem and cloud (Azure) environments. Act as escalation point for 2nd/3rd line incidents and out of hours support. Collaborate globally with internal teams and external vendors. Ensure compliance with ITIL, SOX, and audit requirements. Drive disaster recovery testing, risk mitigation, and continuous improvement initiatives. Contribute to infrastructure design, documentation, and governance. Essential Skills & Experience Proven leadership of infrastructure teams, including off shore. Deep expertise in Windows Server, VMware, AD, DNS, DHCP, Group Policy. Experience with Exchange (2016/2019 Hybrid), Office 365, Azure, and PowerShell. Familiarity with Ivanti, Veeam, Citrix, Dell VxRail, NetApp, SQL clustering. Strong understanding of security tools (Rapid7, CrowdStrike). Excellent troubleshooting, documentation, and communication skills. Desirable Exposure to AVD, Linux, Windows 11 build processes. Knowledge of Microsoft Entra, Azure resource management, and PRTG monitoring. Experience in financial services or regulated environments. Certifications such as MCSE, VCP, or Cisco are a plus. What You're Like Calm under pressure, with a pragmatic and proactive mindset. A natural leader who inspires and energises teams. Detail oriented, organised, and results driven. A strong communicator who can influence at all levels. Passionate about innovation, security, and service excellence.

Job Description: JOB TITLE: Active Directory Support Specialist LOCATION: Client Site Aldermaston - Onsite 5 days per week (occasional WFH possible) SECURITY CLEARANCE: DV or willing to undergo DV vetting ROLE OVERVIEW: The Active Directory Specialist plays a pivotal role in supporting, maintaining, and enhancing a complex hybrid identity services environment that spans both On Prem Active Directory and Entra (Azure Active Directory). Operating within a high security, fast paced public sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long term service transformation, infrastructure modernisation, and operational automation initiatives.You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance across critical directory services including AD DS, Group Policy, ADFS, AD Connect, PKI, and a broad range of supporting technologies. This includes managing domain controllers, maintaining DNS/DHCP integrity, overseeing Group Policy design and deployment (including AGPM), and supporting authentication and federation services across tightly controlled environments. The role is highly technical and demands rigorous troubleshooting skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi layered identity architectures.In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security driven platform improvements. You will collaborate closely with architects, service leads, and project managers to define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements.A major element of the role is maintaining a strong customer focused mindset. You will be expected to work directly with customer representatives, internal DXC teams, and senior IT leadership to communicate technical challenges, propose solutions, and build trust-driven relationships. This demands excellent communication skills, documentation capabilities, and the confidence to work independently without direct supervision. You will use enterprise knowledge tools, share expertise within the engineering community, and contribute to a culture of continuous learning and improvement.The position requires adaptability, initiative, and a willingness to innovate-identifying opportunities to automate, optimise, and modernise identity services to ensure long term platform stability and compliance. The Active Directory Specialist must also be committed to maintaining the highest security standards, particularly within environments requiring DV-level clearance, where meticulous attention to detail and adherence to strict operational controls are fundamental.Overall, this is a strategically significant role that blends deep technical expertise with collaborative delivery, solution design, and continuous improvement-ensuring the organisation's hybrid identity ecosystem remains secure, modern, and highly available. KEY RESPONSIBILITIES: Administer and maintain hybrid identity infrastructures across on prem Active Directory and Azure Active Directory (Entra ID), ensuring secure, reliable authentication and directory services. Troubleshoot and optimise identity platforms including AD, ADFS, Azure AD Connect/Sync, Entra ID, and LDAP, resolving complex federation, synchronisation, and authentication issues. Lead Group Policy lifecycle management, including design, implementation, and controlled deployment using AGPM to ensure consistent and secure configuration baselines. Manage core AD infrastructure components such as Domain Controllers, FSMO roles, DNS, DHCP, Sites & Services, ensuring resilience, correct topology, and high availability. Implement and enforce Azure AD security controls, including RBAC, Conditional Access, MFA, Identity Protection, PIM, and other Zero Trust aligned safeguards. Support Azure-based platforms including Azure Virtual Desktop, Azure Storage, and policy-driven automation using PowerShell to streamline operational tasks. Administer and support Windows Server environments (2016 through 2025), ensuring proper patching, performance, and service reliability. Manage Public Key Infrastructure (PKI) and certificate-based authentication, including lifecycle operations, template management, and secure issuance practices. Support and maintain Virtualisation Platforms in conjunction with Active Directory and domain architecture best practices. Contribute to the design and delivery of identity and infrastructure solutions, including installation, configuration, optimisation, and continuous service improvement initiatives. Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. Deliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders in resolving identity and access-related issues. Configure and support enterprise integrations, including Azure Enterprise Applications, ADFS-integrated services, Single Sign-On (SSO), and user/application provisioning for SaaS and PaaS platforms. ESSENTIAL SKILLS & EXPERIENCE: 5+ years supporting hybrid AD (On Prem & Azure AD) in enterprise environments. Deep knowledge of Group Policy (inc. AGPM), ADFS, AD Connect, and LDAP. Strong grasp of Azure AD security (RBAC, Conditional Access, MFA, PIM). Proficiency across Windows Server 2016/2019/2022 (benefit: legacy familiarity from 2003+), DNS/DHCP, DFS, clustering, and Windows PKI. Operational excellence with Domain Controllers and FSMO role management. Azure PowerShell scripting for automation and support. Experience with O365/Exchange Online and Endpoint Management in identity related contexts. Strong documentation and communication skills; confident working directly with senior customer stakeholders. Familiarity with ServiceNow (Incidents, Requests, Change, Reporting). DESIRABLE SKILLS: Azure DevOps, IaC (ARM/Bicep), CI/CD pipelines; exposure to containers/Kubernetes. Azure Virtual Desktop (WVD/AVD) (Nerdio beneficial), Azure Monitoring and Log Analytics. Broader systems knowledge: SCCM, WSUS, SCOM, AGPM, Lumensions. Understanding of the Microsoft Tiered Administration Model and enterprise segmentation.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .