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We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won't solve the world's hardest problems - robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Open to hiring remote across EMEA - preferable to have someone near our office in London. We're looking for someone to join our IT team and take ownership of day-to-day technical support for a globally distributed company. You'd report to the Head of IT/Security and be the first point of contact for employees with requests, device issues, and account problems. You'll own the fundamentals from day one: handling tickets, provisioning laptops, running on boarding, and keeping our SaaS stack in order. But this is a small team at a fast-growing AI company, so the scope grows quickly. You'll get pulled into real projects sooner than you'd expect, across security, infrastructure, and automation. How far you take it depends on what you're good at and what interests you. This role is also the start of our IT presence internationally. Most of the company sits in North America today, and you'd be our first IT hire outside it, extending support coverage to new time zones and helping lay the groundwork as we grow globally. What you'll do Handle help-desk tickets: Triage and resolve employee requests - password resets, access provisioning, Slack/Google Workspace/Zoom troubleshooting, and general "my thing is broken" support Manage the device lifecycle: Procure, provision, configure, and ship laptops for new hires. Handle off-boarding wipes and returns. Keep the asset inventory accurate. Run on boarding and off boarding: Create accounts, apply security profiles, draft welcome communications, and make sure new employees have everything before day one Administer Google Workspace: Manage users, groups, aliases, and license assignments. You'll use both the admin console and CLI tools regularly. Support endpoint compliance: Work with our device trust tooling to keep employee machines meeting security policies, and follow up when they don't Deploy and enforce security policies: Help roll out and maintain endpoint security configurations, access controls, and compliance requirements across the fleet Manage corporate software: Handle seat assignments, renewals, license optimization, and access reviews across our SaaS stack Support office networking and AV: Help maintain networking equipment, conference room setups, and office technology across our physical locations as needed Train and enable employees: Deliver lightweight technical guidance and training on IT systems, both for new hires and for ongoing support (written guides, short walkthroughs, the occasional screen share) Write things down: Maintain run-books, knowledge base articles, and process docs. If you fix something, document how. Where this role can grow We don't expect you to stay in a pure helpdesk lane. Our SOC2 program has ongoing evidence collection and device trust work to pick up, and there's security policy work that needs someone to own the rollout and enforcement side. On the infrastructure side, we manage cloud resources through infrastructure-as-code, and there's no shortage of manual process waiting to be turned into a workflow. Over time, you'd lead IT projects around endpoint management, security improvements, and internal tooling rather than just executing on them. What you'll need Some form of IT support experience. A help-desk role, an internal support function, or just being the person everyone came to when something broke. The title matters less than the reps. Comfort with macOS. Our user endpoint fleet is mostly Mac. You should be able to troubleshoot system issues, manage profiles, and work in the terminal without hand-holding. Familiarity with Google Workspace administration, or the confidence to pick it up fast. CLI admin tooling experience is a plus. A working understanding of networking fundamentals: DNS, DHCP, LAN/WAN basics, and how traffic moves. You don't need to be a network engineer, but you shouldn't be lost when a connectivity issue comes in. Basic understanding of cybersecurity principles. You should know what endpoint security, encryption, and access controls are, and why they matter, even if you haven't built policies from scratch. Strong written communication. This is a remote role and coordination happens in Slack and Notion. If you can't write clearly, the timezone gap makes everything harder. Self-direction. There's separation between you and the rest of the IT team for part of the day. You need to be someone who sees what needs doing and does it. Curiosity about how systems work. Maybe you've run a homelab, automated something tedious with a script, or set up a Pi. We care more about the impulse than the resume line. Nice to have Experience with MDM platforms (any of the major ones) Any exposure to cloud infrastructure (AWS, GCP, etc) and infrastructure-as-code concepts Scripting in Python, Bash, or JavaScript Familiarity with zero trust networking concepts and tools Background in compliance frameworks (SOC2, ISO 27001) Exposure to international IT regulations or data privacy requirements (GDPR, etc.) Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. Working at Runway Great things come from great teams. We'd love to hear from you. We're committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway Universal World Simulator GWM-1 Gen-4.5 General World Models Robotics SDK Conversational Real-time Agents Runway Studios We're excited to be recognized as a best place to work: Crain's InHerSight BuiltIn NYC INC

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.The Facilities Coordinator will assist with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where requiredWorkplace ManagementProvides hospitality and support for guests, visitors, and employees at client locationResolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack serviceAssist with the coordination and scheduling of maintenance activities locally to ensure completion within the defined Service Level Agreement (SLA)Works with all internal departments such as IT, Security, Kitchen, Real Estate to ensure all works within the office are completed to a high standardTake ownership for the CMMS systems to claim tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs)Convert requests outside of CMMS systems (phone calls, text, email, etc.) into tickets that can be tracked and resolvedComplete detailed inspections to discover all issues and assign ticketsEnsure that facilities are compliant with local building, health, safety, and fire codes and regulations, report any issues immediately through the appropriate channelsCreate and implement site operational rules and standard operating procedures.Identify opportunities for improved operational standardsProactive in finding improvements and following through on a plan to completeComplete short and long-term projects for the clientEnsure all work completed stays within the client's budgetIdentify costs saving ideas on a monthly basisCoordinates special events in support of client or JLLPick-up, drop-off, prepare postage/labelsSupport the client event team with coordinating JLL onsite vendors to set up eventsCoordinate with the relevant client teams to set up co-location spacesManage office supplies and reorder stock as requiredFinance ManagementAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate mannerSupport to track all site relevant actual spends vs. budgetEnsure prompt and accurate management of purchase ordersRaising and receipting of purchase orders in E1 or other systems as requiredHealth & Safety ManagementConduct regular audits to ensure safety procedures on site are in place and workingEnsure all records are kept up to date in relevant locationsEnsure H&S Roles and Responsibilities for the account are understood and in place on site.Assist in carrying out safety procedures when neededReporting on JLL H&S platforms as requiredVendor and Supplier Management Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)Work with our suppliers to develop a one team approach to managing the services and report any issues to JLL managementAssist in the procurement of vendors and services as requiredAccount PerformanceDevelop and maintain strong and healthy relationships with the client and key stakeholdersEnsure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfactionComplete all reports at their scheduled intervals (monthly, quarterly, annual) and provide analysis that contributes to continuous improvementAccomplish Key Performance Indicators (KPIs) as identified by the Account LeadEnsure compliance with JLL minimum audit standardsUpdate facilities related information as requested.Other duties as assigned by the Account Lead / Real EstateIdentify any innovations and best practises that can support the accountContribute to the JLL H&S standards and work within the agreed H&S roles and responsibilitiesClient Focus & Relationship ManagementDemonstrates proactive & professional approach to customer service and stakeholder engagementAbility to interact with a wide range of client staff, including senior levelsHas a customer service oriented attitudeIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Advantage Resourcing UK Ltd is recruiting a Project Coordinator for an initial 9-month contract in Leatherhead, onsite three days a week. You will support IT Project Managers with planning, monitor progress, manage schedules and risks, and coordinate change management processes. Experience with public sector clients and Jira/Kanban is desirable. The role requires strong reporting and stakeholder communication, plus proficiency in Smartsheet or MS Project and Excel.

Are you an experienced ICT and systems professional who enjoys improving services, supporting colleagues and making technology work better for customers? Inspire is looking for an ICT Systems Officer to help manage, develop and administer the systems, services and data that support our organisation. This is an exciting opportunity to play a key role in delivering reliable, effective and forward-looking ICT support across our libraries, learning, cultural and corporate services. Working closely with the ICT and Systems Manager, ICT provider, system suppliers and colleagues across Inspire, you will help ensure our teams, learners and customers can make the best possible use of technology, systems and data. The role will support a wide range of Inspire-wide systems, including Microsoft 365, finance systems, library management systems, room bookings, public network services and CRM systems. About the role As ICT Systems Officer, you will provide an integrated ICT, systems and data service across Inspire. You will help manage and administer key systems, support ICT service management processes and contribute to continuous improvement plans that enhance the quality and efficiency of service delivery. You will also support Inspire's journey to the Cloud, helping to develop and support cloud-based solutions, including areas such as Microsoft Azure. The role will involve project managing ICT-related developments, leading ICT workstreams where required and maintaining effective documentation of systems, procedures, inventories and processes. A key part of the role will be supporting the effective management and use of data. You will work with Information Asset Owners and senior users to ensure data is managed securely, supports decision making and meets GDPR, data protection and safeguarding requirements. Key responsibilities Provide ICT, systems and data support across Inspire services. Work with ICT providers and system suppliers to ensure colleagues, learners and customers can fully use technology and systems. Manage and administer organisation wide systems such as Microsoft 365, finance systems, library management systems, room bookings, public network services and CRM. Support ICT service management processes, monitor feedback and contribute to continuous service improvement. Support the development and implementation of cloud based solutions. Manage and support sector specific standards and processes, including areas such as EDI, MARC and Microsoft Azure. Project manage ICT related developments and lead ICT workstreams when required. Ensure data is managed effectively, securely and in line with GDPR, data protection and safeguarding requirements. Maintain clear documentation for ICT systems, procedures, inventories and processes. Build strong working relationships across Inspire, with ICT providers and with external suppliers. About you We are looking for someone with experience of ICT service delivery, systems administration and working in a multi system, multi hardware environment. You will be confident supporting services across different sectors and multiple locations, and able to communicate clearly with technical and non technical colleagues. You will bring a practical, customer focused approach and be comfortable using data and technology to improve efficiency, support decision making and enhance service quality. You will also be able to build positive relationships, manage competing priorities and contribute to ICT projects and service improvements. We are looking for someone who has: Experience of service delivery, systems applications, implementation and administration. Experience working in a multi system and hardware environment. Knowledge of information, data, records and software management. Experience supporting services across multiple locations or service areas. Strong communication skills, including the ability to explain complex information clearly. A customer focused and solutions based approach. The ability to work effectively with colleagues, partners, suppliers and stakeholders. Relevant qualifications, such as a Foundation Degree, HND, service specific qualification, or equivalent experience. At Inspire, our mission is to help people read, learn and enjoy culture. Technology and data are central to how we deliver high quality services to our communities, learners and customers. This role offers the opportunity to work across a varied and meaningful organisation, supporting systems and services that make a real difference. You will be part of a collaborative team, contributing to projects, improvements and the continued development of ICT across Inspire. Inspire is committed to applying its Equality Policy at all stages of recruitment and selection. The selection process will be carried out without regard to disability, gender, gender reassignment, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, pregnancy and maternity or trade union membership. For more information, please contact . Job Description Job Title: ICT Systems Officer Hay Band A Job Purpose To manage, develop and administer ICT services, systems and data, supporting the ICT and Systems Manager. Key Responsibilities To provide an integrated ICT and systems and data service across all Inspire services. To work with the ICT provider to ensure Inspire teams, learners and customers can fully exploit technology, systems and data to Inspire people to read, learn and enjoy culture. To manage and administer Inspire wide systems as required, including but not limited to Office 365, Finance System, Library Management System, Room Bookings, Public Network, CRM. To manage ICT Service Management Systems (ITSM) and procedures as required, monitor customer feedback and develop continuous service improvement plans. To support Inspire's journey to the Cloud, developing and supporting Cloud based solutions as directed. To manage sector specific standards and processes for example EDI, MARC, Microsoft Azure. To project manage ICT related developments and lead ICT workstreams as required. To ensure data is managed and exploited fully, meeting GDPR, data protection and safeguarding requirements, working with Information Asset Owners and Senior Users. To support the management of data to ensure Inspire is a compliant organisation, maximises the use of data in decision making and meets the needs of learner and customers. To maintain effective documentation of ICT systems, inventories, procedures and processes. To build good relationships across Inspire, the ICT provider and systems suppliers. To undertake tasks as directed by the Head of ICT to support and deliver an effective ICT service across all Inspire services. The post holder will work in accordance with all Inspire policies and procedures, Inspire Brand guidelines, contractual requirements, and professional best practice. Education and Knowledge Required for the role Sector based experience of service delivery, systems applications, implementation and administration Cultural, library, learning Sector / Technical qualifications Management of information, data, records and software Skills and Experience Working in a multi systems and hardware environment Supporting service delivery across different sectors and across multiple locations Role Dimensions Responsible to deliver projects and initiatives within the business plan To contribute to the daily operation of ICT support services to enable Inspire to deliver its services To meet performance requirements and continually exploit ICT and data to improve efficiency and quality of service delivery Demonstrates effective customer service skills - in person, online, email or on the phone - identifies and satisfies customer needs, adjusting their style with a friendly and professional approach as appropriate for the customer, respecting confidentiality, equality & diversity and prioritises the customer over tasks where appropriate Responds positively to customer concerns, acts to resolve or reassure customers as needed, agrees solutions with the customer or hands over to an appropriate colleague Responds positively to any complaint or suggestion and seeks to resolve it within limits of their authority or hands over to a more senior manager as appropriate Monitors, analyses and acts upon customer service data to maintain and/or improve the service. Considers the impact on customers when implementing change Deliver the service offer (Competency Level 3) Knows and/or accesses information to advise and promote the Inspire Service Offer to all customers - to meet their immediate needs and other services that could be of interest or benefit them Embraces any changes to the offer and any associated changes to processes or working practices positively, takes responsibility for their own development and engages with and makes the most of development opportunities provided Shares feedback about the Inspire offer with their line manager and contributes to meetings, discussions and related activities to ensure service delivery and/or improve our offer Communicating well (Competency Level 4) Communicates clearly and effectively in person . click apply for full job details

Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: This role plays a critical part in resolving complex IT issues and maintaining the stability and performance of IT systems within ME+EM. Job Responsibilities: Provide expert second-line support for complex issues escalated from 1st line, ensuring resolution within agreed SLAs while keeping users informed with regular, clear updates throughout. Investigate and diagnose software, hardware, and network problems, identifying root causes to prevent recurrence rather than treating symptoms. Escalate unresolved issues to 3rd line support or vendors where appropriate, ensuring thorough handover documentation and continuity of SLA compliance. Assist with the installation, configuration, and ongoing maintenance of servers, networking equipment, and other IT infrastructure components. Ensure all systems are kept current with patches and maintained in line with company security standards. Collaborate with IT teams and vendors to deliver application upgrades, patches, and enhancements with minimal disruption. Ensure daily backups have executed successfully; take prompt remedial action on any failures. Actively participate in IT projects across planning, implementation, and post-golive support. Conduct post-implementation reviews to assess e ectiveness and identify opportunities for improvement. Develop and maintain clear, standardised documentation and procedures for both new and existing infrastructure. Review support trends to identify recurring issues and drive proactive, lasting f ixes. Provide guidance and mentorship to 1st line engineers, identifying training opportunities and ensuring new support requirements are properly understood and documented. Ensure IT purchasing decisions are cost-e ective and aligned to business needs. Skills Experience supporting and administering Microsoft 365 or Google Workspace environments, including user lifecycle management, licensing, and policy configuration Proven experience with Windows 11 and macOS endpoint management using tools such as Microsoft Intune or Jamf or equivalent Experience troubleshooting LAN/WAN networking issues, including DNS, DHCP, and VPN technologies Strong stakeholder management experience with excellent relationship building skills Experience in project management and/or delivering tasks on time according to strict deadline The ability to investigate and troubleshoot underlying issues Experience of writing procedural and/or support documentation Excellent organisational skills with the ability to multi-task Ability to manage own time e ectively and to be prompt and punctual Drive, self-motivation and ability to work under own initiative Knowledge and understanding of best practice framework for the delivery of IT services Sound knowledge and experience of supporting range of IT applications, platforms and technologies Ability to clearly and accurately communicate processes and procedures verbally and in writing Experience of working accurately and confidently with service desk tools and technology Experience of delivering a high level of customer service Employee Benefits: 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Pension Scheme Group Life Insurance Employee Assistance Programme (EAP) Length of Service Award Refer a Friend Scheme Generous Staff and Friends and Family Discount Cycle to Work Scheme Eye Care Vouchers Real Living Wage Employer Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture ofdiversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do notdiscriminate against applicants based on race, colour, religion, gender, gender identity orexpression, sexual orientation, national origin, genetics, disability, age, or veteran status. Webelieve that diversity enriches our workforce and strengthens our organisation. Therefore, weencourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

Sector Classification & Monitoring Administrator You will join as part of the Investment20/20 programme. Sector Classification & Monitoring Administrator Hours: Full-time Location: London Contract Type: Fixed Term, 12 months Start Date: TBC Salary: £29,000 per annum A Sector Classification & Monitoring Administrator at The Investment Association provides administrative and operational support to the Sector Monitoring & Classification Officer and the Head of Sectors. The role supports the accurate classification and monitoring of funds within IA sectors by assisting with sector classification requests, coordinating data collection and submission, maintaining accurate records, and supporting projects that help uphold the integrity of the Sectors scheme. The role requires careful attention to detail, strong organisation, and clear communication with member firms, data vendors, internal teams and external partners, while developing knowledge of sector classification and data management processes. MAIN DUTIES Sector Classification & Monitoring Assist with the end-to-end process for classifying funds into IA sectors, including new launches and sector changes. Support the coordination of sector classification requests, helping to liaise with member firms, data vendors and internal teams. Support the collection and submission of required data, including static data forms, FUM & Transaction data, portfolio holdings data and prospectuses. Maintain comprehensive and accurate records of sector submissions, decisions and related correspondence. Assist with regular reviews and reconciliation of the Sector Members account list, working with the Membership and Accounts teams to support the accurate calculation and collection of sector member fees. Support the No Data Project by helping to identify funds that have not submitted data for three consecutive months, maintaining records of data gaps and assisting with follow-up correspondence with fund managers. Assist with liaison with the Morningstar team on the reconciliation of the Nominated Primary share class list used for the calculation of sector performance data. Support the Head of Sectors on enforcement and breach proceeds and provide the administrative support required to initiate sector breach processes by coordinating with sector member firms and the monitoring company - Morningstar. Equity Income Sectors - Yield Data Support the request for monthly yield data from funds in the Equity Income sectors, including tracking and filing responses, recording data received and helping to maintain the contacts list for fund representatives. Assist with maintaining and updating the official spreadsheets on the IA website, helping to ensure fund entries are kept up to date and accurate. Support the updating of official spreadsheets with FTSE All-Share and MSCI World yield figures and assist with the administration of the yield tests used to assess eligibility for continued inclusion in the IA sectors. Assist with preparing and sending communications to fund managers regarding outcomes, including timelines for fund removal or confirmation of continued eligibility, under the guidance of the Sector Monitoring & Classification Officer and wider team. Stakeholder Engagement & Communication Provide timely, clear and helpful administrative support in responding to queries from members, escalating more complex queries where appropriate. Support engagement with member firms, data vendors and internal teams by helping to coordinate information requests, responses and follow-up actions. Work closely with the Sector Monitoring & Classification Officer, Head of Sectors and colleagues across the Market Insight & Fund Sectors division to support the smooth delivery of sector classification and monitoring activities. SKILLS AND ATTRIBUTES Communication & Relationship Building Good written and verbal communication skills, with the ability to communicate clearly and professionally with sector member contacts, data vendors and colleagues. Able to support positive working relationships with internal and external stakeholders. Confident in escalating queries or issues appropriately and seeking guidance where needed. Proactive and willing to take ownership of administrative tasks within agreed processes. Able to use initiative to follow up on outstanding information, keep records updated and support timely delivery. Willing to learn about IA sectors, fund classification and monitoring processes. Collaborative team player, committed to supporting colleagues and contributing to a high-quality service for members. Flexible and willing to assist with a range of administrative and operational tasks across the team. Able to work constructively with colleagues across the Market Insight & Fund Sectors division and wider IA teams. Organisation Strong organisational skills, with the ability to manage routine tasks, maintain accurate records and support multiple workstreams. Good attention to detail, particularly when handling fund data, correspondence, spreadsheets and member information. Able to prioritise tasks appropriately and meet deadlines with guidance from colleagues. Digital & Technical Skills Basic to good Microsoft Excel skills, with a willingness to develop further spreadsheet and data-handling capability. Confident using Microsoft 365, SharePoint and other internal digital tools to support day-to-day administration. Comfortable updating records, tracking responses and maintaining shared files and spreadsheets accurately. Willing to learn how to update the website with relevant sectors data and information and to use the IA's FUNDAnalyser database, where required. Values & Behaviours Demonstrate IA values and commensurate behaviours at all times. Maintain a professional, helpful and member-focused approach. Show reliability, accuracy and discretion when handling information, data and correspondence. Please note this job description describes (but does not limit) the main duties and responsibilities of the job. These are subject to variation by the IA as is necessary to respond to changes, both internal and external, which the IA experiences.

About the Role Grade Level (for internal use): 09 Location: London, United Kingdom Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship-building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem-solving, time-management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit What's In It For You Our Mission Advancing Essential Intelligence. Our People We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you cantake care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law . click apply for full job details

About the role Balfour Beatty are looking for Utilities Design Coordinators to work on one of their major projects - Lower Thames Crossing. The roles will be based on site at the project offices located in Grays, Thurrock area. Role Purpose The Utilities Design Coordinator will support the Utilities Design Manager and Project Manager in the coordination, management, and assurance of utilities detailed design delivery for the Lower Thames Crossing (LTC) project. The role supports the delivery of the utilities design scope, including both Contestable and Statutory Undertakers Non-Contestable designs. This will be achieved through close coordination with main works design functions and ancillary design disciplines, including temporary works, to ensure utility corridors are fixed and any subsequent changes are effectively controlled through established detailed design coordination processes. The Utilities Design Coordinator will also contribute to the administration of the detailed design contract, production of design deliverables, and support Design Managers with design management activities. This will ensure that utilities designs are fully integrated, compliant, buildable, and delivered in accordance with programme and contract requirements. What you'll be doing Accountabilities Production of Approval in Principle (AIP)/ design input documents defining the utilities design solution and scope of works, ensuring clarity of requirements and design intent throughout the detailed design and construction phases. Communicate design intent effectively with operations teams, third parties, the client, and internal stakeholders during both design delivery and construction phases. Prepare, coordinate, and contribute to design deliverables including Interface Control Documents, Utility Asset Schedules, Task Information Delivery Plans (TIDPs), and comment sheets in accordance with the agreed design programmes. Coordinate the timely production and submission of utilities detailed design deliverables, including drawings and models, in accordance with the programme requirements. Coordinate design inputs and outputs required for utilities detailed design delivery, ensuring alignment with construction methodology, sequencing, and temporary works to achieve coordinated solutions. Support design development and assurance activities, ensuring utilities designs comply with contract requirements, statutory approvals, technical standards, and project governance. Assist with the review, checking, and coordination of approvals for design deliverables including models, drawings, and other outputs, administering associated CDE workflows processes where required. Maintain design management records, track, and respond to Technical Queries (TQs), Requests for Information (RFIs), design assumptions, and design actions, ensuring accuracy and timely close-out. Monitor design delivery performance, risks, and issues and provide regular updates to the Utilities Design Manager and Project Manager. Contribute to identification and management of hazards ensuring utilities designs are safe, buildable, cost-effective, and compliant with Health & Safety legislation, CDM Regulations, environmental standards, and Safety by Design principles. Key Responsibilities: Work closely with Design Managers and discipline leads across the LTC project and Balfour Beatty Group to ensure fully coordinated utilities design solutions. Deliver required detailed design outputs, including drawings and models, for contestable and non-contestable works in line with programme requirements. Contribute to the assessment of design feasibility and the impact of proposed engineering solutions on the wider LTC design scope. Monitor design progress, performance, risks, and issues against scope and budget, providing regular reporting to the Design Manager and Project Manager to support escalation and governance. Maintain design management deliverables inc. TQ/RFI/EWN, assumptions registers, meeting minutes, design actions log, as required and ensure these are kept up to date and tracked and closed out in line with design programme and contract requirements. Coordinate with other specialist Services colleagues as required to leverage opportunities for design and programme and construction efficiencies. Promote the objectives and requirements projects 'Right First Time' culture throughout the detailed design and construction phases of the project lifecycle. Administer design processes in line with projects plans and procedures i.e. Design Management Plan, Quality Plan, to ensure compliance with statutory undertaker, projects design requirements, CDM regulations. Ensure that all design work is conducted in accordance with Company Safety Rules, Health & Safety Legislation and Environmental standards and set standards in the Substations function for Safety by Design. Who we're looking for The following qualities/experience are essential: Civil Engineering degree or significant multi-utilities industry experience. Proven design coordination experience across multi-disciplinary utilities on major infrastructure or transport projects. Understanding of Contestable and Non-Contestable utilities design and delivery processes. Highly organised with strong coordination skills within a construction or engineering environment. Ability to constructively challenge and optimise design solutions, balancing risk, constraints, and project requirements. Experience using BIM Common Data Environment (CDE) or similar information management systems such as Bentley ProjectWise, Autodesk Construction Cloud. Intermediate ability using design and CAD software such as AutoCAD, ACC, Civil 3D, Bentley MicroStation, GIS. Experience in client and stakeholder engagement, including liaison with Statutory Undertakers. Knowledge of CDM 2015 Regulations, including Designer and Principal Designer duties. Knowledge of the New Roads and Street Works Act (NRSWA) 1991 and NJUG guidance. Strong commitment to health and safety, aligned with Balfour Beatty's Zero Harm philosophy. Firm understanding of and belief to drive health & safety principles in line with Balfour Beatty's Zero Harm philosophy. Membership of a relevant professional body (ICE, APM) (Desirable) CSCS and SMSTS certification (Desirable). Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits: Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow. 25 days paid annual leave (pro rata) Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave Pension, share incentive plan, volunteering leave, recognition schemes and much more About us Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UK's most ambitious power transmission and distribution projects. Diversity and inclusion At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:

Operations Manager (IT, Facilities & Fleet) Location: Leatherhead, Surrey Closing date: 23 August 2026 Interview dates: Interview dates to be confirmed Salary: Up to £43,000 + excellent benefits Join Rainbow Trust Children's Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams' ability to deliver life-changing support to families with seriously ill children. About the role: Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects. With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making. This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role. A systematic and effective problem solver - you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines- you are someone who perseveres and ensures close follow up of delegated tasks to deliver consistently high quality work through to completion. A strong verbal and written communicator with a high level of attention to detail-you're a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally - you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures - you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. We're proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we're committed to creating a great place to work. You will benefit from: Pension scheme where we contribute 5% of your salary and you contribute at least 3%. Flexible working hours to balance home and working life. 25 days of annual leave plus public holidays - rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time). The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. Time off in Lieu. Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline Family friendly policies, focused on employee wellbeing, and an active cross organisational wellbeing group running a number of initiatives throughout the year. Access to the Blue Light Card Scheme, and other rewards and discounts. Bike to work, season ticket loan and payroll giving schemes. A recommend a friend recruitment bonus scheme. Robust training and development programmes to support your learning and growth. If you'd like to find out more about these benefits and working with us, please visit our why work with us page . More information about us and our recruitment process can be found in our Candidate Pack . About us: Rainbow Trust Children's Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. For a full job description and person specification visit our website or call . An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Job Description Leonardo has an exciting opportunity for a Senior or Principal Systems Engineer to work on real engineering problems, designing and developing our system of systems solutions. You will have the skills and competencies to fulfil the role of Senior or Principal Systems Engineer on major programmes, this will involve leadership, including planning and scheduling, for several Systems Engineering Work Packages throughout the life cycle of the project. Our Systems Engineers span across a range of activities and help pull together all the necessary engineering and technology strands into high-performance systems. Working within a growing team based in Basildon, Essex. Your impact You will be engaged on projects Countering UAS (Uncrewed Air Systems - Drones), within our Mission Systems team, focusing on large scale strategic integrated Radar, Electro-Optic, and CEMA Sensors, Command and Control software, and mobile CUAS. We are currently running major delivery programmes, as well as active campaigns. The role is inward and outward facing, working closely with customers and our engineering team to support delivery of a solution that is compliant with user needs, aligned with Leonardo strategy and delivers high quality, highly capable and effective solutions. You must have proven experience in all aspects of the Systems Engineering lifecycle, from bid stage to product support, which includes requirements capture, design, analysis/modelling, integration, test and acceptance. The candidate will work within Leonardo's engineering delivery model, which provides a controlled and supportive framework for the achievement of excellence in system design. The successful candidate would be joining a dedicated team with a full and stretching workload, with huge potential for personal development and growth. Key Responsibility Areas Engagement with customer, suppliers, product teams and other stakeholders to support the definition of the overall solution, taking responsibility for elements of the detailed solution. Working with stakeholders to create and agree top level solution documentation including system architecture/design documents. Working with the team, suppliers, and customers, to reach equitable and mutually acceptable conclusions consistent with Leonardo principles. Ensuring technical requirements are flowed down to subsystems / subcontractors. Ensuring that design integrity requirements (activities and deliverables) are correctly flowed down to subcontractors and internal providers. Presenting elements of system and sub-system design reviews. Defining, managing and leading Verification and Validation activities. Creation or Review of outgoing technical documents. Leading System/sub-system fault finding and integration troubleshooting activities in demanding timescales. Review of incoming technical documents /drawings from subcontractors. Technical acceptance of subcontracted and internal sub-elements. Supporting the Certification of the overall solution and sub-elements. What you'll bring Engineering Degree qualification (or equivalent experience). Highly experienced at systems engineering, including integration of complex systems. Demonstrated verbal and written communication and presentation skills, producing work of accurate and presentable quality in the defined formats. Domain knowledge in at least 2 of the following technologies -Radar, Electro-optics , Command and Control Software, ICT and Networked systems. Demonstrable competence in the development and implementation of complex technical solutions, making engineering decisions, managing and mitigating technical risk, and ensuring best practice is shared. Demonstrable understanding of product safety with experience in supporting safety reviews and hazard identification and management. Demonstrable ability to engage with internal and external stakeholders on complex technical issues. Demonstrable competence in identifying non customer requirements crucial to the design integrity of a solution. Familiarity with the concept of design certification, including its importance in managing personal and corporate liability. Successful experience with supporting and/or managing equipment installations. Experience of in field and/or remote support for trouble shooting and repair, thereby, capable of delivering technical advice to off shore teams. Prepared to work short periods ( Work with, and maintain relationships, with clients, suppliers and third party contractors in a multi cultural environment. Ability to work effectively as part of a team, be it leading or in a support role, towards achieving shared objectives. Capable of working to tight deadlines and prioritise workload to meet deadlines in a professional manner. Adaptable and Flexible to accommodate operational requirements. Capable of using own initiative, working unsupervised and, at times, leading small teams. This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Salary Range: £45,000 - £71,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a specific assessed grade, and the applicable salary range will be that associated with the grade of appointment. Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance: All employees at management level and below are eligible for our bonus scheme. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they're key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Primary Location GB - Basildon Contract Type Permanent Hybrid Working Hybrid

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave-a national programme that's changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means we're working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. We're a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex. Job overview The Service Delivery Manager is a key managerial position in the Care Group. The post holder is responsible for managing the day-to-day operation of one or two services, working closely with the Clinical Leads and Matrons and supporting the General Manager and Head of Nursing. The post holder will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed. The post holder will support the Service Manager / General Manager in developing efficient and effective patient centered services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national/ local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows. Main duties of the job The post holder will support the Outpatient & Administration Service Manager in the day-to-day operational leadership of the Outpatient Department, it's operational processes and systems, as well as any other improvement and development projects as part of general modernisation of the service. The postholder will have line management responsibility for administration staff including Outpatient Appointment Team Leads, Outpatient appointment booking staff, and support the Service manager with line management of the OAD Data quality lead, and systems/information lead Services that are split across the departments as listed below. Outpatient Appointments Department Fast track Reception Services This role will involve traveling to PAHT sites at least once a month Detailed job description and main responsibilities Please see attached JD for full details.

Intermediate Data Engineer Department: Insurance Retail Employment Type: Permanent - Full Time Location: North West UK - Hybrid Compensation: £40,000 - £45,000 / year Description We're seeking an Intermediate Data Engineer to join our Insurance Retail department, supporting development squads with reliable, automated and cloud-ready data solutions. This role is suited to someone who can combine strong SQL, scripting and AWS experience with modern DevOps practices to build, maintain and improve data pipelines, data services and supporting infrastructure. AI is a key part of the role. You will be expected to use AI-assisted engineering tools responsibly to accelerate development, improve documentation, support analysis and identify opportunities to automate repeatable data engineering and operational tasks. Working closely with engineers, analysts, architects and stakeholders, you will help turn data requirements into maintainable, observable and secure solutions. You will maintain awareness of industry and technology developments, contribute to technical discussions, and support continuous improvement across data engineering, automation and operational practices. The role includes ownership of work throughout its lifecycle, from development and testing through to production support, incident resolution, continuous improvement and knowledge sharing across the department. About CDL CDL is one of the UK's leading software development houses, employing over 600 people at its campus in Stockport. It has a consistent history in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web and telematics space, including connected home, enrichment and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. We have built a collaborative and creative culture,leveraging AI-driven solutions to enhance our products, processes and decision-making.We pride ourselves on cultivating an inspiring working environment with our employees at the heart of our company. In a nutshell we are the market leading software house in our industry, creating the software, websites & apps for the Insurance & Finance sector across the UK. If you were to go on a price comparison website, approximately 65% of the companies on there are our clients! What You'll Do Building, testing, monitoring and maintaining data pipelines and infrastructure to support the Data Platform using best practices including CI/CD, IaC and DevOps. Apply security best practices across data pipelines, cloud infrastructure and operational processes, ensuring data is protected through appropriate access controls, encryption, monitoring and secure engineering practices Use AWS services and PostgreSQL/AWS RDS knowledge to design, deliver and support scalable, reliable and secure data solutions, ensuring appropriate governance, resilience and protection of business data. Actively embrace AI-assisted engineering practices and demonstrate a willingness to learn, experiment with and responsibly adopt emerging AI tools such as Kiro, GitHub Copilot or equivalent technologies to improve delivery flow, quality, documentation, analysis and operational efficiency. Develop and maintain automated deployment, testing and operational workflows using GitLab pipelines, version control, Terraform/OpenTofu and scripting. Contribute to data quality, lineage, governance and observability practices to ensure data is trusted, traceable, secure and supportable throughout its lifecycle. Investigate data quality, platform reliability, pipeline performance and operational issues, identifying practical improvements, preventative actions and automation opportunities that enable squads to move faster and more safely. Working with business stakeholders, analysts and architects to understand business and technical requirements, designing data models and data structures that support reporting, analytics and operational use cases. Contribute to database and data platform activities such as upgrades, data migrations, schema updates and platform modernisation initiatives. Documenting processes and products, sharing knowledge across the squad and wider business, and supporting the development of less experienced engineers through mentoring, pairing or technical guidance where appropriate. Contribute significantly to small-to-medium feature deliveries and multi-person initiatives, collaborating with engineers and stakeholders to deliver reliable outcomes. About You Hold, or be willing to obtain, a relevant AWS certification that can be registered against the CDL APN. Proven experience working with AWS services relevant to data engineering and operational support, such as RDS, S3, Lambda, ECS, EC2, VPC, CloudWatch and related services. Experience with MySql and Oracle databases would be advantageous. Strong SQL skills, including PostgreSQL experience, query optimisation awareness and the ability to investigate data or performance issues. Good understanding of security principles including least-privilege access, encryption, secrets management, vulnerability remediation and secure handling of sensitive data. Experience with CI/CD pipelines, automated testing and deployment practices using GitLab or similar tooling. Experience with Infrastructure as Code tools such as Terraform, OpenTofu or CloudFormation. Good understanding of version control workflows, branching strategies and GitLab best practice. Experience of, or a strong willingness to learn, AI-assisted engineering tools such as Kiro, GitHub Copilot or similar technologies to improve engineering effectiveness and delivery outcomes. Familiarity with observability and troubleshooting tooling such as Dynatrace, OpenSearch/Elasticsearch or CloudWatch logs. Ability to communicate clearly, analyse problems, work collaboratively and explain technical concepts to both technical and non-technical stakeholders. Familiarity with Agile methodologies and operational tooling such as Jira and ServiceNow. What You'll Get Salary The salary for the role of Intermediate Data Engineer pays up to £45,000p.a. (Level 4) providing a fantastic opportunity for career progression through CDL's clearly defined career framework Your growth and advancement within CDL are only limited by your own ambition and effort. Benefits Hybrid Working (2 Days a Week in the office - SK4 2HD) Flexible working. 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days. Top employer for 10th year running Excellent training and development platform Opportunities for career progression Health and Wellbeing Programme Virtual activities, lunch and learns, coffee mornings and meetups. Life and health assurance Electric Vehicle Scheme Established Recognition Award System Great Parental Benefits Diversity and Inclusion network Pension scheme Community projects and volunteer days Refer a friend bonus Campus Benefits: On-site free parking Open plan modern offices Quiet Spaces are also available Shuttle bus to and from the station Subsidised restaurant Games room, pool & table-tennis tables and chill out zone Annual Hackathon & Deep Racer Events Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more! Car wash, barber, yoga classes, boot camp and massage services all on site Cycle to work scheme Shower and dry rooms Diversity and inclusion: We're on a journey to keep innovating, that means welcoming new ideas and ways of thinking. CDL recognises that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants.

Home Sectors Solutions Tensator Technology Resources About Contact Us Shop English ( English ) Ecommerce Executive Home > Ecommerce Executive 05 Jun Location: Milton Keynes Reporting To: Marketing Manager About Tensator Tensator is a global leader in queue management, safety barriers and customer flow solutions, supplying customers across a wide range of industries worldwide through a portfolio of recognised brands including Tensabarrier , Lawrence Metal and QueueWay . We are seeking an ambitious and commercially focused E-commerce Executive to support the continued growth of our ecommerce channels. This is an exciting opportunity to take ownership of the day-to-day management, optimisation and performance of our online stores while contributing directly to traffic growth, conversion improvement, customer acquisition and revenue generation across multiple brands and international markets. The Role Reporting to the Marketing Manager, the E-commerce Executive will be responsible for the day-to-day management, optimisation and growth of Tensator's ecommerce websites and online brands. Working closely with web developers, SEO and PPC agencies, and internal stakeholders, you will drive qualified website traffic, improve conversion rates, increase average order value, and support the delivery of online revenue growth. Using analytics, competitor insight, customer behaviour data and continuous testing, you will identify opportunities to improve ecommerce performance and customer experience across all digital channels. This role is ideal for someone who enjoys combining ecommerce management, digital marketing, commercial analysis and project coordination within a growing international business. Key Responsibilities E-commerce Management Manage the day-to-day operation of company WooCommerce websites. Maintain product information, pricing, content, imagery, promotions and merchandising activity. Ensure websites remain accurate, up to date and aligned with business objectives. Manage and optimise the online presence and ecommerce performance of Tensator's key brands, including Tensabarrier , Lawrence Metal and QueueWay . Support the launch of new products, promotions and ecommerce initiatives. Monitor website performance and customer experience, ensuring issues are identified and resolved promptly. Traffic Growth & Digital Performance Work with SEO, PPC and digital marketing agency partners to increase qualified traffic to ecommerce websites. Identify opportunities to grow organic, paid, referral and direct website traffic. Support the planning and execution of digital marketing campaigns that drive online sales. Monitor search visibility, paid advertising performance and website acquisition channels. Help deliver online revenue growth through effective traffic acquisition and optimisation strategies. Website Optimisation & Conversion Rate Improvement Identify opportunities to improve website usability, customer journeys and conversion rates. Plan, coordinate and analyse A/B testing programmes across landing pages, product pages, navigation, promotions and checkout journeys. Use website analytics and customer behaviour data to make data-driven recommendations. Work with developers and agency partners to implement optimisation initiatives. Improve WooCommerce functionality, performance, checkout experience and overall customer journey. Drive a culture of continuous testing, learning and improvement across ecommerce channels. Revenue Growth & Merchandising Support delivery of ecommerce revenue and growth objectives. Monitor and improve key ecommerce KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS) and customer acquisition cost (CAC). Identify and implement opportunities to increase Average Order Value through merchandising, cross-selling, upselling, product recommendations and promotional activity. Analyse sales performance and customer behaviour to identify growth opportunities. Support initiatives that improve customer retention and repeat purchase rates. Competitor & Market Analysis Conduct regular competitor analysis covering product range, pricing, promotions, website functionality and customer experience. Monitor market trends and identify opportunities to improve competitiveness and drive revenue growth. Benchmark ecommerce performance against key competitors. Provide recommendations for pricing, product positioning, promotional activity and website improvements based on market intelligence. Agency & Supplier Management Manage day-to-day relationships with external digital marketing agencies, web developers and suppliers. Coordinate project delivery and ensure activities are completed on time and to a high standard. Review agency performance and monitor the effectiveness of digital marketing activity. Support the onboarding and management of new agency partners where required. Ensure agency activity is aligned with business objectives and growth targets. Ecommerce Projects Coordinate website enhancement projects and continuous improvement initiatives. Work with developers and stakeholders to deliver ecommerce developments and new functionality. Support testing, implementation and project delivery activities. Ensure website changes are implemented effectively and deliver measurable results. Performance Reporting & Budget Management Produce regular ecommerce and digital marketing performance reports for management. Monitor and report against agreed KPIs including revenue, traffic, conversion rate, average order value (AOV), return on advertising spend (ROAS), customer acquisition cost (CAC) and other key ecommerce metrics. Track ecommerce and digital marketing budgets, ensuring spend is monitored and aligned with business objectives. Work with agency partners to review campaign performance and identify opportunities to improve return on investment. Prepare monthly and quarterly performance reviews, highlighting achievements, trends, risks and recommended actions. Support forecasting, budgeting and ecommerce planning activities. Maintain accurate reporting dashboards and performance tracking tools. Skills & Experience Essential Minimum 2 years' experience in ecommerce, digital marketing, website management or a related role. Experience managing and optimising WooCommerce websites. Good understanding of SEO, PPC, Google Analytics 4 (GA4), conversion rate optimisation (CRO) and ecommerce performance metrics. Experience using website analytics and customer behaviour data to drive commercial improvements. Experience working with external agencies and suppliers. Experience producing performance reports and presenting insights and recommendations. Strong commercial awareness with the ability to identify opportunities to increase traffic, conversion rates, average order value and revenue. Comfortable working with budgets, KPIs and performance targets. Excellent organisational and project management skills. Strong communication and stakeholder management abilities. Ability to manage multiple projects and priorities simultaneously. Desirable Experience conducting A/B testing and conversion rate optimisation programmes. Experience with Google Shopping and Google Merchant Center. Experience with WooCommerce plugins and ecommerce integrations. Experience supporting website development projects. Knowledge of B2B ecommerce environments. Experience working across international markets. What We Offer Company pension scheme. 25 days holiday plus bank holidays. Exposure to international ecommerce and digital marketing projects. Opportunity to make a direct impact on business growth and online revenue performance. Why Join Tensator? This role offers the opportunity to take ownership of a key business channel within an established international brand. You will gain hands on experience across ecommerce, digital marketing, website optimisation, conversion rate improvement, competitor analysis, agency management, budgeting and performance About Tensator Group Tensator has been leading the customer journey since 1881. Today, we provide customer experience management consulting and turnkey queue flow solutions to customers in over 150 countries around the world.Our ability to deliver strategic solutions with a superior ROI has made us a preferred supplier for large-scale enterprises that depend on the effective movement and organisation of people. Resources Queue Management Guide Sectors Solutions Blog Partners Contact Us Company About Careers Our Policies Terms & Conditions Privacy Policy Terms of Use Cookie Policy Anti-Bribery & Whistleblowing Tax Strategy Environmental Policy Modern Slavery & Human Trafficking Policy UK Headquarters and Showroom: Tensator Limited Danbury Court, Linford Wood Milton Keynes, Bucks, MK14 6TS, UK 2026 Tensator

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most. Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way. Main Responsibilities Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Process Analysis: Analyse current business processes and workflows to identify inefficiencies and areas for improvement. Solution Design: Develop and propose solutions to address business needs and improve processes. Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications. Stakeholder Communication: Communicate effectively with stakeholders to ensure alignment and understanding of project goals and requirements. Project Support: Support multiple projects and change requests simultaneously, ensuring deadlines are met with strong time management skills. Testing and Validation: Participate in testing activities to ensure solutions meet business requirements and are implemented correctly. Training and Support: Provide training and support to end-users to ensure successful adoption of new processes and systems. Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices. Primary Liaison: Act as the main point of contact within IT and the business for project and change request scoping. Travel: Travel between our sites in Featherstone and Swadlincote as needed. Compliance: Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers. Ad Hoc Tasks: Carry out any reasonable requests given by appropriate persons. Strategic Alignment: Ensure daily activities align with the Company strategy and strategic objectives. Quality Assurance: Maintain high standards of work and adhere to HealthNet's procedures and policies. Professional Development: Engage in personal professional development and attend mandatory training. Representation: Present the Company positively at all times with internal and external clients, customers, and staff. Flexibility: Work flexibly and efficiently to meet internal and external customer needs while maintaining the highest professional standards. Confidentiality: Maintain confidentiality and security at all times. Regulatory Compliance: Understand, identify, receive, and report all adverse events, product quality complaints, and other reportable patient safety events in compliance with pharmacovigilance regulatory and contractual requirements (training provided). What experience and skills are we looking for? Desirable: Previous experience within a BA role. Experience working with finance teams and requirements. Essential: Strong written and verbal communication skills, analytical thinking, and problem-solving skills. Experience using IT systems and digital tools. Qualifications Qualifications: A-Level or equivalent (preferred). Personal Skills & Qualities: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. Key Compentencies: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. Complying with patient confidentiality and data protection protocols. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. What we offer Competitive salary structure 25 days' annual leave plus bank holidays Pension scheme Ongoing training and development Employee Assistance Programme, including 24/7 access to remote GP appointments Refer a Friend scheme Eyecare vouchers Perks and benefits via Perkbox Long service awards Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch