Our client is building the most advanced AI platform in their market. They help their clients serve customers with unmatched speed and accuracy. They ve invested heavily into building the ML stack, partnered with leading universities, and trained models on millions of expert tagged images. Now, they re scaling globally and need a world-class Lead AI Engineer to help push the boundaries of computer vision, video analysis, and multimodal LLMs while solving real-world challenges. Role Overview They are looking for an experienced Lead Data Scientist to spearhead machine-learning initiatives, with particular focus on computer vision, large language models, and production ready ML pipelines in Azure. You will act as the technical lead for the team, setting direction, guiding best practices, and ensuring the successful delivery of high-impact AI solutions. Key Responsibilities Develop, train, and deploy computer vision models (object detection, image classification, segmentation, multi-modal learning) Fine-tune, evaluate, and productionise multi-modal LLMs for business applications. Drive experimentation and prototyping of advanced ML/AI techniques Provide technical direction, mentoring, and hands-on guidance to the data science team. Work with engineering, product, and business stakeholders to align ML strategy with business goals. Architect and productionise end-to-end ML pipelines on Azure, while ensuring scalability, reproducibility, and monitoring of deployed models. Requirements • Strong, current Python, including building and maintaining production services with FastAPI or similar. • Solid machine learning and computer vision background, with real models shipped to production rather than only notebooks and prototypes. • Hands-on experience with a computer vision training and labelling toolchain such as Roboflow, including dataset management and model evaluation. • Experience with Azure AI services such as Azure AI Foundry and Azure OpenAI, or a clear track record on an equivalent cloud AI stack and the ability to pick ours up quickly. • Practical understanding of working in a regulated or compliance-sensitive environment: data residency, de-identification, model governance, auditability, and why explainability matters. • The judgment to scope and lock a problem before building it, and to know when a model is good enough to ship. • OpenCV and classical computer vision alongside deep learning. ALL APPLICANTS MUST BE FREE TO WORK IN THE UK Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will gladly accept applications from any person for this role.
09/06/2026
Full time
Our client is building the most advanced AI platform in their market. They help their clients serve customers with unmatched speed and accuracy. They ve invested heavily into building the ML stack, partnered with leading universities, and trained models on millions of expert tagged images. Now, they re scaling globally and need a world-class Lead AI Engineer to help push the boundaries of computer vision, video analysis, and multimodal LLMs while solving real-world challenges. Role Overview They are looking for an experienced Lead Data Scientist to spearhead machine-learning initiatives, with particular focus on computer vision, large language models, and production ready ML pipelines in Azure. You will act as the technical lead for the team, setting direction, guiding best practices, and ensuring the successful delivery of high-impact AI solutions. Key Responsibilities Develop, train, and deploy computer vision models (object detection, image classification, segmentation, multi-modal learning) Fine-tune, evaluate, and productionise multi-modal LLMs for business applications. Drive experimentation and prototyping of advanced ML/AI techniques Provide technical direction, mentoring, and hands-on guidance to the data science team. Work with engineering, product, and business stakeholders to align ML strategy with business goals. Architect and productionise end-to-end ML pipelines on Azure, while ensuring scalability, reproducibility, and monitoring of deployed models. Requirements • Strong, current Python, including building and maintaining production services with FastAPI or similar. • Solid machine learning and computer vision background, with real models shipped to production rather than only notebooks and prototypes. • Hands-on experience with a computer vision training and labelling toolchain such as Roboflow, including dataset management and model evaluation. • Experience with Azure AI services such as Azure AI Foundry and Azure OpenAI, or a clear track record on an equivalent cloud AI stack and the ability to pick ours up quickly. • Practical understanding of working in a regulated or compliance-sensitive environment: data residency, de-identification, model governance, auditability, and why explainability matters. • The judgment to scope and lock a problem before building it, and to know when a model is good enough to ship. • OpenCV and classical computer vision alongside deep learning. ALL APPLICANTS MUST BE FREE TO WORK IN THE UK Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds, and we confirm that we will gladly accept applications from any person for this role.
Oldham, Greater Manchester, United Kingdom (Hybrid) Job Description We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a Hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database. Responsibilities Drive data governance within SAP and administer any changes Set up and maintain Customer/Supplier Accounts to ensure continuity of business processes Maintain customer/supplier banking information with Finance and ensure data is accurate and correct Maintain payment terms, currency and incoterms in customer/supplier accounts Update and own Cost factor changes driven by factors such as FX, duties, or incoterms Understand how cost factors drive profit Review duty rates upon receipt from trade compliance Evaluate credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action Supply responsive, process effective services to internal and external customers Work closely with the Credit & Collection Teams, Sales and other business users as required Conduct business in a manner that promotes both internal and external customer satisfaction Set up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks (80/20 annual evaluation) Amend and update Customer data upon request by the Credit or Sales team Manage Customer Credit Holds where applicable Continuously improve reporting and customer service levels Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business Ensure strict records are kept in ERP to required audit standard Act as an ambassador for the team and be a subject matter expert in master data Live and breathe the team's data standard policy Qualifications Fluency in English Good IT skills in MS Excel, Access Effective multi-tasking skills and attention to detail Strong interpersonal and organisational skills Experience working with SAP We Value B2B or B2C Distribution Preferred (OEM ok) Excellent interpersonal skills - you will need to build relationships with all business functions Effective verbal and written communication skills Strong internal and external customer service Must be a team player with intercultural skills Demonstrate creative thinking to resolve problems and develop succinct and concise reports Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement Benefits Hybrid model working with 3 days in the office and 2 days from home Ability to develop your career with a global company Opportunity to work for a global business Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to the Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
09/06/2026
Full time
Oldham, Greater Manchester, United Kingdom (Hybrid) Job Description We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a Hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database. Responsibilities Drive data governance within SAP and administer any changes Set up and maintain Customer/Supplier Accounts to ensure continuity of business processes Maintain customer/supplier banking information with Finance and ensure data is accurate and correct Maintain payment terms, currency and incoterms in customer/supplier accounts Update and own Cost factor changes driven by factors such as FX, duties, or incoterms Understand how cost factors drive profit Review duty rates upon receipt from trade compliance Evaluate credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action Supply responsive, process effective services to internal and external customers Work closely with the Credit & Collection Teams, Sales and other business users as required Conduct business in a manner that promotes both internal and external customer satisfaction Set up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks (80/20 annual evaluation) Amend and update Customer data upon request by the Credit or Sales team Manage Customer Credit Holds where applicable Continuously improve reporting and customer service levels Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business Ensure strict records are kept in ERP to required audit standard Act as an ambassador for the team and be a subject matter expert in master data Live and breathe the team's data standard policy Qualifications Fluency in English Good IT skills in MS Excel, Access Effective multi-tasking skills and attention to detail Strong interpersonal and organisational skills Experience working with SAP We Value B2B or B2C Distribution Preferred (OEM ok) Excellent interpersonal skills - you will need to build relationships with all business functions Effective verbal and written communication skills Strong internal and external customer service Must be a team player with intercultural skills Demonstrate creative thinking to resolve problems and develop succinct and concise reports Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement Benefits Hybrid model working with 3 days in the office and 2 days from home Ability to develop your career with a global company Opportunity to work for a global business Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to the Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use the Contact Us form for assistance.
Security Monitoring Analyst Purpose of the Role The role staffs the Network Operations Centre on a rotating shift pattern to deliver continuous service monitoring of availability, performance, capacity, and security signals across Active Directory, Entra ID, Microsoft 365, SharePoint, Power Platform, Microsoft Fabric, and Azure - for the services that require 24/7 coverage as defined in the technical scope. The post-holder triages incoming alerts, performs first-pass diagnostics, executes documented runbooks for known incident patterns, escalates to the relevant L2/L3 specialist within agreed timelines, opens communication bridges for P1 events, and ensures customer stakeholders are kept informed during major incidents. The role is the heartbeat of the SLA: it determines whether the contractual P1 1-hour response is met. Requirements Key Technical Responsibilities Continuous Monitoring and Alert Triage Operate the monitoring console stack - Microsoft Sentinel, Azure Monitor, Microsoft Defender for Cloud, Microsoft 365 Admin Center service health, Defender XDR alerts, Log Analytics workbooks, and the integrated ITSM ticketing platform - for the duration of every shift. Monitor availability and performance of Active Directory domain controllers, DNS / DHCP / time service, ADFS, AAD Connect sync health, Entra ID sign-in service health, Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform environments, Microsoft Fabric capacity, Azure VMs, storage, networking, and PaaS services. Triage incoming alerts within 5 minutes of generation, applying the documented severity matrix; classify alerts as actionable, suppressible, or false-positive, and record the rationale in the ticketing platform. Correlate alerts across multiple sources (Sentinel, Defender, Azure Monitor, M365 service health) to identify the underlying incident rather than reacting to individual symptoms. Acknowledge alerts and update tickets at the agreed cadence (every 60 minutes during P1; every 4 hours during P2) until handover or closure. Incident Response and Runbook Execution Execute Tier 1 incident response runbooks for known and documented patterns: Conditional Access misconfiguration rollback, AAD Connect sync failure restart, expired application secret rotation, Defender alert containment, mailbox / Teams reset operations, SharePoint sharing link restoration, and Power Platform environment health checks. Initiate the major incident process for any P1 incident: page the duty L2/L3 specialist, open the Microsoft Teams incident bridge, notify the Service Delivery Manager and customer stakeholders per the agreed comms plan, and assume scribe duties on the bridge call. Maintain accurate incident timelines in the ticketing platform - every action, every status check, every communication - with timestamp and operator initials, suitable for post incident review and audit. Execute documented automated containment playbooks (Sentinel Logic Apps) for high confidence security events: disable risky users, force password reset, isolate device in Defender for Endpoint, block sender in Exchange Online. Hand over open incidents at shift change using the structured handover template (active incidents, watch items, scheduled changes, planned maintenance, expected escalations). Service Request Fulfilment During Out of Hours Windows Fulfil pre approved standard service requests during out of hours windows where authorised - for example licence assignment for emergency onboarding, Teams meeting policy adjustments for live events, or pre approved Conditional Access exclusions - strictly within the documented standing change envelope. Monitoring Hygiene and Improvement Participate in alert tuning to reduce false positive rate and alert fatigue: review noisy rules weekly, propose threshold or filter changes through change control, and validate post change. Maintain monitoring runbook accuracy: every time a runbook is executed, capture deviations and feed back to the engineering team for runbook updates. Contribute weekly to the Service Delivery Manager's service review with a shift summary report (alerts handled, incidents raised, false positive trends, runbook gaps). Communication and Stakeholder Management Provide clear, factual, non speculative communication during incidents in line with the proposed SLA Communication Plan - initial notification within 15 minutes of P1 declaration, updates at 60 minute intervals, and a wrap up notification within 1 hour of resolution. Maintain the operational status page / Teams channel for customer stakeholders during major incidents. Comply strictly with EEA only data processing requirements: no customer data is to leave the EEA boundary at any point during incident handling, and no screenshots / logs are to be transmitted via non approved channels. Mandatory Technical Skills Hands on experience operating Microsoft Sentinel and Azure Monitor in a production NOC / SOC: ingesting alerts, working incidents, executing playbooks, and authoring basic KQL queries. Working knowledge of the Microsoft 365 service health framework, Defender XDR alert lifecycle, and the Azure Service Health portal. Active Directory and Entra ID fundamentals - enough to triage authentication failures, replication issues, MFA / Conditional Access blocks, and PIM activations. Basic PowerShell and KQL - sufficient to run prepared queries, validate state, and capture evidence; not expected to author advanced detection content (that sits with the Security & Governance Specialist). ITIL v4 foundation - incident, problem, change and event management; understanding of priority matrix, SLA clocks, and major incident process. Strong written English for incident notes, comms, and handover; ability to write clearly and unambiguously under time pressure. Desirable Technical Skills KQL beyond basics - ability to extend prepared hunting queries with new filters under L2 supervision. Familiarity with ServiceNow / Jira Service Management / Freshservice (or equivalent ITSM). Experience with Power BI service health dashboards and Microsoft 365 Usage Analytics. Exposure to Azure DevOps work item tracking and Microsoft Teams incident bridge management. Awareness of GDPR Article 33 personal data breach notification timelines and EEA data residency obligations. Required Certifications Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC 900) - mandatory. Microsoft Certified: Azure Fundamentals (AZ 900) - mandatory. Microsoft 365 Certified: Fundamentals (MS 900) - mandatory. Microsoft Certified: Security Operations Analyst Associate (SC 200) - preferred (mandatory within 12 months of starting). ITIL 4 Foundation - preferred. CompTIA Security+ or equivalent - desirable.
09/06/2026
Full time
Security Monitoring Analyst Purpose of the Role The role staffs the Network Operations Centre on a rotating shift pattern to deliver continuous service monitoring of availability, performance, capacity, and security signals across Active Directory, Entra ID, Microsoft 365, SharePoint, Power Platform, Microsoft Fabric, and Azure - for the services that require 24/7 coverage as defined in the technical scope. The post-holder triages incoming alerts, performs first-pass diagnostics, executes documented runbooks for known incident patterns, escalates to the relevant L2/L3 specialist within agreed timelines, opens communication bridges for P1 events, and ensures customer stakeholders are kept informed during major incidents. The role is the heartbeat of the SLA: it determines whether the contractual P1 1-hour response is met. Requirements Key Technical Responsibilities Continuous Monitoring and Alert Triage Operate the monitoring console stack - Microsoft Sentinel, Azure Monitor, Microsoft Defender for Cloud, Microsoft 365 Admin Center service health, Defender XDR alerts, Log Analytics workbooks, and the integrated ITSM ticketing platform - for the duration of every shift. Monitor availability and performance of Active Directory domain controllers, DNS / DHCP / time service, ADFS, AAD Connect sync health, Entra ID sign-in service health, Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform environments, Microsoft Fabric capacity, Azure VMs, storage, networking, and PaaS services. Triage incoming alerts within 5 minutes of generation, applying the documented severity matrix; classify alerts as actionable, suppressible, or false-positive, and record the rationale in the ticketing platform. Correlate alerts across multiple sources (Sentinel, Defender, Azure Monitor, M365 service health) to identify the underlying incident rather than reacting to individual symptoms. Acknowledge alerts and update tickets at the agreed cadence (every 60 minutes during P1; every 4 hours during P2) until handover or closure. Incident Response and Runbook Execution Execute Tier 1 incident response runbooks for known and documented patterns: Conditional Access misconfiguration rollback, AAD Connect sync failure restart, expired application secret rotation, Defender alert containment, mailbox / Teams reset operations, SharePoint sharing link restoration, and Power Platform environment health checks. Initiate the major incident process for any P1 incident: page the duty L2/L3 specialist, open the Microsoft Teams incident bridge, notify the Service Delivery Manager and customer stakeholders per the agreed comms plan, and assume scribe duties on the bridge call. Maintain accurate incident timelines in the ticketing platform - every action, every status check, every communication - with timestamp and operator initials, suitable for post incident review and audit. Execute documented automated containment playbooks (Sentinel Logic Apps) for high confidence security events: disable risky users, force password reset, isolate device in Defender for Endpoint, block sender in Exchange Online. Hand over open incidents at shift change using the structured handover template (active incidents, watch items, scheduled changes, planned maintenance, expected escalations). Service Request Fulfilment During Out of Hours Windows Fulfil pre approved standard service requests during out of hours windows where authorised - for example licence assignment for emergency onboarding, Teams meeting policy adjustments for live events, or pre approved Conditional Access exclusions - strictly within the documented standing change envelope. Monitoring Hygiene and Improvement Participate in alert tuning to reduce false positive rate and alert fatigue: review noisy rules weekly, propose threshold or filter changes through change control, and validate post change. Maintain monitoring runbook accuracy: every time a runbook is executed, capture deviations and feed back to the engineering team for runbook updates. Contribute weekly to the Service Delivery Manager's service review with a shift summary report (alerts handled, incidents raised, false positive trends, runbook gaps). Communication and Stakeholder Management Provide clear, factual, non speculative communication during incidents in line with the proposed SLA Communication Plan - initial notification within 15 minutes of P1 declaration, updates at 60 minute intervals, and a wrap up notification within 1 hour of resolution. Maintain the operational status page / Teams channel for customer stakeholders during major incidents. Comply strictly with EEA only data processing requirements: no customer data is to leave the EEA boundary at any point during incident handling, and no screenshots / logs are to be transmitted via non approved channels. Mandatory Technical Skills Hands on experience operating Microsoft Sentinel and Azure Monitor in a production NOC / SOC: ingesting alerts, working incidents, executing playbooks, and authoring basic KQL queries. Working knowledge of the Microsoft 365 service health framework, Defender XDR alert lifecycle, and the Azure Service Health portal. Active Directory and Entra ID fundamentals - enough to triage authentication failures, replication issues, MFA / Conditional Access blocks, and PIM activations. Basic PowerShell and KQL - sufficient to run prepared queries, validate state, and capture evidence; not expected to author advanced detection content (that sits with the Security & Governance Specialist). ITIL v4 foundation - incident, problem, change and event management; understanding of priority matrix, SLA clocks, and major incident process. Strong written English for incident notes, comms, and handover; ability to write clearly and unambiguously under time pressure. Desirable Technical Skills KQL beyond basics - ability to extend prepared hunting queries with new filters under L2 supervision. Familiarity with ServiceNow / Jira Service Management / Freshservice (or equivalent ITSM). Experience with Power BI service health dashboards and Microsoft 365 Usage Analytics. Exposure to Azure DevOps work item tracking and Microsoft Teams incident bridge management. Awareness of GDPR Article 33 personal data breach notification timelines and EEA data residency obligations. Required Certifications Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC 900) - mandatory. Microsoft Certified: Azure Fundamentals (AZ 900) - mandatory. Microsoft 365 Certified: Fundamentals (MS 900) - mandatory. Microsoft Certified: Security Operations Analyst Associate (SC 200) - preferred (mandatory within 12 months of starting). ITIL 4 Foundation - preferred. CompTIA Security+ or equivalent - desirable.
Finsys developer (D365) - Hybrid - 24-month fixed term contract United Kingdom Job Description From £35,000 per annum (negotiable based on experience) + comprehensive benefits package Jisc grade: TDV2 Hours: 35 hours per week Job Type: 24-month fixed term contract Reports into: Head of FinSys (Financial Systems) Operations Working style: Hybrid - A blend of working from home and your nominated hub office. Hubs located in London, Bristol, Manchester and Oxford. The role This role sits within Jisc's Group CTO directorate, home to most of our technical capability and responsible for delivering our digital vision. You'll be part of Workplace IT, in the Finance Systems Team, which develops and supports the financial systems that underpin our customer facing work. You'll focus on developing, supporting, and maintaining the D365 Finance & Operations platform, designing and optimising technical solutions, and providing expert input into enhancements. The team delivers 2nd and 3rd line technical support, resolves break/fix issues, and delivers both operational changes and project based improvements. What you'll be doing Provide platform development, system administration, and create/maintain system and user documentation in line with Jisc requirements and industry best practice. Develop and deliver solutions aligned to the enterprise architecture, platform and IT strategy, fulfilling the associated governance requirements. Work with stakeholders to understand their requirements and priorities, to advise on platform capabilities to enhance the customer experience (CX), and define this work in the backlog. Demonstrate the platform features to stakeholders, where required, either online or in person. Articulate how the technology meets the customer needs and delivers a positive CX. Consistently deliver quality work on time; meet estimates and deadlines, and achieve a first time pass through quality assurance/testing. Create, lead and perform unit tests, debug, troubleshoot and optimise intermediate code and declarative solutions. Provide support to internal and external audit and compliance programmes. Ensure compliance on systems by supporting internal and external audit (e.g., logical access reviews / ISO27001) by completing all relevant requests and ensuring no gaps remain on follow ups. Actively contribute to the continuous improvement of policy and process within the team to promote best practice and adoption of industry frameworks including Agile and DevOps. What we are looking for Demonstrable experience creating and modifying new D365 software. Experience managing release through environment management. Experience developing code through interactive use of VMs. Track record of providing support for APIs, integrations and endpoints. Ability in developing version agnostic Azure DevOps (Visual Studio .Net), specifically classes (methods), custom code, and custom data object development. Exposure to DevOps/ GitHub (code repository project library). Benefits Flexible work pattern, which can adapt to suit your schedules and personal commitments. 31 days annual leave (plus bank holidays) that includes three closure days over Christmas. Buy up to an additional 5 days leave during the flexible benefits window. A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support. A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development. Allocated allowance of up to £250 to equip your home office. Financial well being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money. A wide range of discounts and cashback from retailers and big name high street stores. Family friendly policies including enhanced parental, maternity and paternity and co parental leave as well as opportunity for career breaks. Support your volunteering with up to 3 days volunteer leave. Equal Employment Opportunity Jisc is an equal opportunity employer. We believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity, including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
09/06/2026
Full time
Finsys developer (D365) - Hybrid - 24-month fixed term contract United Kingdom Job Description From £35,000 per annum (negotiable based on experience) + comprehensive benefits package Jisc grade: TDV2 Hours: 35 hours per week Job Type: 24-month fixed term contract Reports into: Head of FinSys (Financial Systems) Operations Working style: Hybrid - A blend of working from home and your nominated hub office. Hubs located in London, Bristol, Manchester and Oxford. The role This role sits within Jisc's Group CTO directorate, home to most of our technical capability and responsible for delivering our digital vision. You'll be part of Workplace IT, in the Finance Systems Team, which develops and supports the financial systems that underpin our customer facing work. You'll focus on developing, supporting, and maintaining the D365 Finance & Operations platform, designing and optimising technical solutions, and providing expert input into enhancements. The team delivers 2nd and 3rd line technical support, resolves break/fix issues, and delivers both operational changes and project based improvements. What you'll be doing Provide platform development, system administration, and create/maintain system and user documentation in line with Jisc requirements and industry best practice. Develop and deliver solutions aligned to the enterprise architecture, platform and IT strategy, fulfilling the associated governance requirements. Work with stakeholders to understand their requirements and priorities, to advise on platform capabilities to enhance the customer experience (CX), and define this work in the backlog. Demonstrate the platform features to stakeholders, where required, either online or in person. Articulate how the technology meets the customer needs and delivers a positive CX. Consistently deliver quality work on time; meet estimates and deadlines, and achieve a first time pass through quality assurance/testing. Create, lead and perform unit tests, debug, troubleshoot and optimise intermediate code and declarative solutions. Provide support to internal and external audit and compliance programmes. Ensure compliance on systems by supporting internal and external audit (e.g., logical access reviews / ISO27001) by completing all relevant requests and ensuring no gaps remain on follow ups. Actively contribute to the continuous improvement of policy and process within the team to promote best practice and adoption of industry frameworks including Agile and DevOps. What we are looking for Demonstrable experience creating and modifying new D365 software. Experience managing release through environment management. Experience developing code through interactive use of VMs. Track record of providing support for APIs, integrations and endpoints. Ability in developing version agnostic Azure DevOps (Visual Studio .Net), specifically classes (methods), custom code, and custom data object development. Exposure to DevOps/ GitHub (code repository project library). Benefits Flexible work pattern, which can adapt to suit your schedules and personal commitments. 31 days annual leave (plus bank holidays) that includes three closure days over Christmas. Buy up to an additional 5 days leave during the flexible benefits window. A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support. A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development. Allocated allowance of up to £250 to equip your home office. Financial well being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money. A wide range of discounts and cashback from retailers and big name high street stores. Family friendly policies including enhanced parental, maternity and paternity and co parental leave as well as opportunity for career breaks. Support your volunteering with up to 3 days volunteer leave. Equal Employment Opportunity Jisc is an equal opportunity employer. We believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity, including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Global Benefits Manager City: Uxbridge We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Human Resources Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role As the Global Benefits Manager you will support the design, governance, and delivery of benefits programs across multiple countries. Working closely with the Global Pension and Benefits Manager, you will help ensure benefits are well-managed, compliant, cost-effective, and aligned with global benefits principles, while supporting a positive employee experience. Due to the global nature of this role, the location is flexible within the UK, and we are also open to hiring someone based in our Warsaw, Poland Hub. Your responsibilities Support the development and maintenance of global benefits strategy and frameworks, including contributing to benefits reviews, benchmarking, and analysis, while helping ensure global consistency balanced with local market requirements. Support monitoring of benefits compliance with local legislation, tax, and regulatory requirements, while assisting in maintaining governance documentation and policies, and coordinating responses to audits, regulatory reviews, and information requests. Provide day-to-day support for global benefits programmes and projects, including platform implementations, while coordinating with regional and local HR teams and contributing to initiatives that simplify, standardise, and automate benefits administration. Manage relationships with benefits providers, consultants, insurers, and advisors, while assisting with vendor performance tracking, analysis, and review preparation, and acting as a point of contact for operational benefits queries from HR teams. Contribute to the development and maintenance of benefits communications and materials, assist with the preparation and management of total reward statements, and help ensure benefit information is accurate, clear, and employee-friendly. Assist with the tracking and analysis of global benefits spend and utilisation, assist in preparing reporting and insights for senior stakeholders, and maintain benefits data to support decision-making and continuous improvement. The experience we're looking for Degree or equivalent professional experience in benefits or reward, ideally within a multinational environment supporting multiple countries (beyond the UK). Solid working knowledge of benefits design and administration. Experience with HR systems or benefits platforms is an advantage. Progress towards, or interest in, relevant professional qualifications (e.g. PMI, CIPD, or other reward/benefits-related certifications) is desirable. The skills for success Collaborative and supportive with a strong learning mindset. Proactive and solutions-focused. Able to manage multiple priorities effectively. Comfortable working in a global, matrix environment. Strong organisational and coordination skills with attention to detail. Ability to analyse data and present clear, practical insights. Comfortable working with stakeholders across multiple geographies. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
09/06/2026
Full time
Global Benefits Manager City: Uxbridge We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Human Resources Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way. About the role As the Global Benefits Manager you will support the design, governance, and delivery of benefits programs across multiple countries. Working closely with the Global Pension and Benefits Manager, you will help ensure benefits are well-managed, compliant, cost-effective, and aligned with global benefits principles, while supporting a positive employee experience. Due to the global nature of this role, the location is flexible within the UK, and we are also open to hiring someone based in our Warsaw, Poland Hub. Your responsibilities Support the development and maintenance of global benefits strategy and frameworks, including contributing to benefits reviews, benchmarking, and analysis, while helping ensure global consistency balanced with local market requirements. Support monitoring of benefits compliance with local legislation, tax, and regulatory requirements, while assisting in maintaining governance documentation and policies, and coordinating responses to audits, regulatory reviews, and information requests. Provide day-to-day support for global benefits programmes and projects, including platform implementations, while coordinating with regional and local HR teams and contributing to initiatives that simplify, standardise, and automate benefits administration. Manage relationships with benefits providers, consultants, insurers, and advisors, while assisting with vendor performance tracking, analysis, and review preparation, and acting as a point of contact for operational benefits queries from HR teams. Contribute to the development and maintenance of benefits communications and materials, assist with the preparation and management of total reward statements, and help ensure benefit information is accurate, clear, and employee-friendly. Assist with the tracking and analysis of global benefits spend and utilisation, assist in preparing reporting and insights for senior stakeholders, and maintain benefits data to support decision-making and continuous improvement. The experience we're looking for Degree or equivalent professional experience in benefits or reward, ideally within a multinational environment supporting multiple countries (beyond the UK). Solid working knowledge of benefits design and administration. Experience with HR systems or benefits platforms is an advantage. Progress towards, or interest in, relevant professional qualifications (e.g. PMI, CIPD, or other reward/benefits-related certifications) is desirable. The skills for success Collaborative and supportive with a strong learning mindset. Proactive and solutions-focused. Able to manage multiple priorities effectively. Comfortable working in a global, matrix environment. Strong organisational and coordination skills with attention to detail. Ability to analyse data and present clear, practical insights. Comfortable working with stakeholders across multiple geographies. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Maidenhead, United Kingdom Posted on 07/05/2026 VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description Security Monitoring Analyst Purpose of the Role The role staffs the Network Operations Centre on a rotating shift pattern to deliver continuous service monitoring of availability, performance, capacity, and security signals across Active Directory, Entra ID, Microsoft 365, SharePoint, Power Platform, Microsoft Fabric, and Azure - for the services that require 24/7 coverage as defined in the technical scope. The post-holder triages incoming alerts, performs first-pass diagnostics, executes documented runbooks for known incident patterns, escalates to the relevant L2/L3 specialist within agreed timelines, opens communication bridges for P1 events, and ensures customer stakeholders are kept informed during major incidents. The role is the heartbeat of the SLA: it determines whether the contractual P1 1-hour response is met. Requirements Key Technical Responsibilities Continuous Monitoring and Alert Triage Operate the monitoring console stack - Microsoft Sentinel, Azure Monitor, Microsoft Defender for Cloud, Microsoft 365 Admin Center service health, Defender XDR alerts, Log Analytics workbooks, and the integrated ITSM ticketing platform - for the duration of every shift. Monitor availability and performance of Active Directory domain controllers, DNS / DHCP / time service, ADFS, AAD Connect sync health, Entra ID sign-in service health, Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform environments, Microsoft Fabric capacity, Azure VMs, storage, networking, and PaaS services. Triage incoming alerts within 5 minutes of generation, applying the documented severity matrix; classify alerts as actionable, suppressible, or false-positive, and record the rationale in the ticketing platform. Correlate alerts across multiple sources (Sentinel, Defender, Azure Monitor, M365 service health) to identify the underlying incident rather than reacting to individual symptoms. Acknowledge alerts and update tickets at the agreed cadence (every 60 minutes during P1; every 4 hours during P2) until handover or closure. Incident Response and Runbook Execution Execute Tier-1 incident response runbooks for known and documented patterns: Conditional Access misconfiguration rollback, AAD Connect sync failure restart, expired application secret rotation, Defender alert containment, mailbox / Teams reset operations, SharePoint sharing-link restoration, and Power Platform environment health checks. Initiate the major incident process for any P1 incident: page the duty L2/L3 specialist, open the Microsoft Teams incident bridge, notify the Service Delivery Manager and customer stakeholders per the agreed comms plan, and assume scribe duties on the bridge call. Maintain accurate incident timelines in the ticketing platform - every action, every status check, every communication - with timestamp and operator initials, suitable for post-incident review and audit. Execute documented automated containment playbooks (Sentinel Logic Apps) for high-confidence security events: disable risky users, force password reset, isolate device in Defender for Endpoint, block sender in Exchange Online. Hand over open incidents at shift change using the structured handover template (active incidents, watch-items, scheduled changes, planned maintenance, expected escalations). Service Request Fulfilment During Out-of-Hours Windows Fulfil pre-approved standard service requests during out-of-hours windows where authorised - for example licence assignment for emergency onboarding, Teams meeting policy adjustments for live events, or pre-approved Conditional Access exclusions - strictly within the documented standing change envelope. Monitoring Hygiene and Improvement Participate in alert tuning to reduce false-positive rate and alert fatigue: review noisy rules weekly, propose threshold or filter changes through change control, and validate post-change. Maintain monitoring runbook accuracy: every time a runbook is executed, capture deviations and feed back to the engineering team for runbook updates. Contribute weekly to the Service Delivery Manager's service review with a shift-summary report (alerts handled, incidents raised, false-positive trends, runbook gaps). Communication and Stakeholder Management Provide clear, factual, non-speculative communication during incidents in line with the proposed SLA Communication Plan - initial notification within 15 minutes of P1 declaration, updates at 60-minute intervals, and a wrap-up notification within 1 hour of resolution. Maintain the operational status page / Teams channel for customer stakeholders during major incidents. Comply strictly with EEA-only data processing requirements: no customer data is to leave the EEA boundary at any point during incident handling, and no screenshots / logs are to be transmitted via non-approved channels. Mandatory Technical Skills Hands-on experience operating Microsoft Sentinel and Azure Monitor in a production NOC / SOC: ingesting alerts, working incidents, executing playbooks, and authoring basic KQL queries. Working knowledge of the Microsoft 365 service health framework, Defender XDR alert lifecycle, and the Azure Service Health portal. Active Directory and Entra ID fundamentals - enough to triage authentication failures, replication issues, MFA / Conditional Access blocks, and PIM activations. Basic PowerShell and KQL - sufficient to run prepared queries, validate state, and capture evidence; not expected to author advanced detection content (that sits with the Security & Governance Specialist). ITIL v4 foundation - incident, problem, change and event management; understanding of priority matrix, SLA clocks, and major incident process. Strong written English for incident notes, comms, and handover; ability to write clearly and unambiguously under time pressure. Desirable Technical Skills KQL beyond basics - ability to extend prepared hunting queries with new filters under L2 supervision. Familiarity with ServiceNow / Jira Service Management / Freshservice (or equivalent ITSM). Experience with Power BI service health dashboards and Microsoft 365 Usage Analytics. Exposure to Azure DevOps work item tracking and Microsoft Teams incident bridge management. Awareness of GDPR Article 33 personal data breach notification timelines and EEA data residency obligations. Required Certifications Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) - mandatory. Microsoft 365 Certified: Fundamentals (MS-900) - mandatory. Microsoft Certified: Security Operations Analyst Associate (SC-200) - preferred (mandatory within 12 months of starting). ITIL 4 Foundation - preferred. CompTIA Security+ or equivalent - desirable.
09/06/2026
Full time
Maidenhead, United Kingdom Posted on 07/05/2026 VE3 is a technology and business consultancy focused on delivering end-to-end technology solutions and products. We have successfully serviced enterprises across multiple markets, including the public and private sectors. Our services span all aspects of business, providing a holistic approach to managing an organization. We are committed to providing technical innovations and tools that empower organizations with critical information to facilitate decision-making that results in business transformation through cost savings and increased operational efficiency. Our commitment to quality is adopted throughout the organization and sets the foundation for delivering our full suite of capabilities. Job Description Security Monitoring Analyst Purpose of the Role The role staffs the Network Operations Centre on a rotating shift pattern to deliver continuous service monitoring of availability, performance, capacity, and security signals across Active Directory, Entra ID, Microsoft 365, SharePoint, Power Platform, Microsoft Fabric, and Azure - for the services that require 24/7 coverage as defined in the technical scope. The post-holder triages incoming alerts, performs first-pass diagnostics, executes documented runbooks for known incident patterns, escalates to the relevant L2/L3 specialist within agreed timelines, opens communication bridges for P1 events, and ensures customer stakeholders are kept informed during major incidents. The role is the heartbeat of the SLA: it determines whether the contractual P1 1-hour response is met. Requirements Key Technical Responsibilities Continuous Monitoring and Alert Triage Operate the monitoring console stack - Microsoft Sentinel, Azure Monitor, Microsoft Defender for Cloud, Microsoft 365 Admin Center service health, Defender XDR alerts, Log Analytics workbooks, and the integrated ITSM ticketing platform - for the duration of every shift. Monitor availability and performance of Active Directory domain controllers, DNS / DHCP / time service, ADFS, AAD Connect sync health, Entra ID sign-in service health, Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform environments, Microsoft Fabric capacity, Azure VMs, storage, networking, and PaaS services. Triage incoming alerts within 5 minutes of generation, applying the documented severity matrix; classify alerts as actionable, suppressible, or false-positive, and record the rationale in the ticketing platform. Correlate alerts across multiple sources (Sentinel, Defender, Azure Monitor, M365 service health) to identify the underlying incident rather than reacting to individual symptoms. Acknowledge alerts and update tickets at the agreed cadence (every 60 minutes during P1; every 4 hours during P2) until handover or closure. Incident Response and Runbook Execution Execute Tier-1 incident response runbooks for known and documented patterns: Conditional Access misconfiguration rollback, AAD Connect sync failure restart, expired application secret rotation, Defender alert containment, mailbox / Teams reset operations, SharePoint sharing-link restoration, and Power Platform environment health checks. Initiate the major incident process for any P1 incident: page the duty L2/L3 specialist, open the Microsoft Teams incident bridge, notify the Service Delivery Manager and customer stakeholders per the agreed comms plan, and assume scribe duties on the bridge call. Maintain accurate incident timelines in the ticketing platform - every action, every status check, every communication - with timestamp and operator initials, suitable for post-incident review and audit. Execute documented automated containment playbooks (Sentinel Logic Apps) for high-confidence security events: disable risky users, force password reset, isolate device in Defender for Endpoint, block sender in Exchange Online. Hand over open incidents at shift change using the structured handover template (active incidents, watch-items, scheduled changes, planned maintenance, expected escalations). Service Request Fulfilment During Out-of-Hours Windows Fulfil pre-approved standard service requests during out-of-hours windows where authorised - for example licence assignment for emergency onboarding, Teams meeting policy adjustments for live events, or pre-approved Conditional Access exclusions - strictly within the documented standing change envelope. Monitoring Hygiene and Improvement Participate in alert tuning to reduce false-positive rate and alert fatigue: review noisy rules weekly, propose threshold or filter changes through change control, and validate post-change. Maintain monitoring runbook accuracy: every time a runbook is executed, capture deviations and feed back to the engineering team for runbook updates. Contribute weekly to the Service Delivery Manager's service review with a shift-summary report (alerts handled, incidents raised, false-positive trends, runbook gaps). Communication and Stakeholder Management Provide clear, factual, non-speculative communication during incidents in line with the proposed SLA Communication Plan - initial notification within 15 minutes of P1 declaration, updates at 60-minute intervals, and a wrap-up notification within 1 hour of resolution. Maintain the operational status page / Teams channel for customer stakeholders during major incidents. Comply strictly with EEA-only data processing requirements: no customer data is to leave the EEA boundary at any point during incident handling, and no screenshots / logs are to be transmitted via non-approved channels. Mandatory Technical Skills Hands-on experience operating Microsoft Sentinel and Azure Monitor in a production NOC / SOC: ingesting alerts, working incidents, executing playbooks, and authoring basic KQL queries. Working knowledge of the Microsoft 365 service health framework, Defender XDR alert lifecycle, and the Azure Service Health portal. Active Directory and Entra ID fundamentals - enough to triage authentication failures, replication issues, MFA / Conditional Access blocks, and PIM activations. Basic PowerShell and KQL - sufficient to run prepared queries, validate state, and capture evidence; not expected to author advanced detection content (that sits with the Security & Governance Specialist). ITIL v4 foundation - incident, problem, change and event management; understanding of priority matrix, SLA clocks, and major incident process. Strong written English for incident notes, comms, and handover; ability to write clearly and unambiguously under time pressure. Desirable Technical Skills KQL beyond basics - ability to extend prepared hunting queries with new filters under L2 supervision. Familiarity with ServiceNow / Jira Service Management / Freshservice (or equivalent ITSM). Experience with Power BI service health dashboards and Microsoft 365 Usage Analytics. Exposure to Azure DevOps work item tracking and Microsoft Teams incident bridge management. Awareness of GDPR Article 33 personal data breach notification timelines and EEA data residency obligations. Required Certifications Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) - mandatory. Microsoft 365 Certified: Fundamentals (MS-900) - mandatory. Microsoft Certified: Security Operations Analyst Associate (SC-200) - preferred (mandatory within 12 months of starting). ITIL 4 Foundation - preferred. CompTIA Security+ or equivalent - desirable.
About The Role As our Data Protection and Information Governance Lead, you will act as the organisation's statutory Data Protection Officer, taking responsibility for all aspects of data protection, GDPR compliance and privacy governance. You will lead the implementation and ongoing management of GDPR requirements across the business, ensuring we remain accountable, audit ready and fully aligned with regulatory expectations. Your work will help embed a privacy first culture, ensuring that data protection principles are understood and applied consistently across all teams. The initial focus will be on strengthening core GDPR controls, supporting audit readiness and embedding practical governance improvements. This role will operate proportionately, balancing oversight with hands on delivery in a small/medium housing association context. This is an opportunity to shape and mature data protection arrangements in a values driven organisation, with oversight of organisation wide governance. You will support the organisation in demonstrating compliance against regulatory expectations, including internal and external audit requirements. In this role, you will advise the organisation on its GDPR obligations and compliance strategy, monitor internal compliance, and report regularly to senior leadership. You will serve as the primary point of contact for the ICO and for data subjects, ensuring independence and objectivity at all times. You will oversee the development and maintenance of our Record of Processing Activities and Data Retention Schedule, manage Data Protection Impact Assessments, and ensure that all Data Processing and Data Sharing Agreements are robust, lawful and up to date. You will also be responsible for reviewing and updating privacy notices, strengthening staff training and awareness, and ensuring that privacy by design is embedded into systems, processes and digital transformation programmes. You will maintain our compliance registers and dashboards, prepare the organisation for internal and external audits, and ensure that governance reporting is accurate, timely and evidence based. Your work will involve close collaboration with colleagues across governance, IT, cyber security, digital, People Services and operational teams, as well as external partners, statutory bodies and auditors. The role will operate with the independence required of a statutory Data Protection Officer under UK GDPR. About you You will be an experienced Data Protection professional with a strong track record of acting as a statutory DPO or senior data protection lead. You will have a deep understanding of UK GDPR, the Data Protection Act 2018, ICO guidance and privacy best practice, and you will be confident advising senior stakeholders, interpreting complex information and influencing decision making at all levels. Experience in housing / regulated sector (desirable). You will bring a structured and analytical approach to compliance, with the ability to assess data flows, identify risks, design controls and implement practical solutions. You will be comfortable translating technical information for non technical audiences and will have the communication skills needed to build strong relationships across the organisation. Independence, integrity and sound judgement are essential, as is the ability to challenge constructively and maintain the objectivity required of a statutory DPO. You will be highly organised, detail focused and committed to continuous improvement. You will be able to manage competing priorities, support colleagues in understanding their responsibilities, and help drive a culture of accountability and good governance across the organisation. The successful applicant will require a basic Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions. Employee Benefits Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We'd love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
09/06/2026
Full time
About The Role As our Data Protection and Information Governance Lead, you will act as the organisation's statutory Data Protection Officer, taking responsibility for all aspects of data protection, GDPR compliance and privacy governance. You will lead the implementation and ongoing management of GDPR requirements across the business, ensuring we remain accountable, audit ready and fully aligned with regulatory expectations. Your work will help embed a privacy first culture, ensuring that data protection principles are understood and applied consistently across all teams. The initial focus will be on strengthening core GDPR controls, supporting audit readiness and embedding practical governance improvements. This role will operate proportionately, balancing oversight with hands on delivery in a small/medium housing association context. This is an opportunity to shape and mature data protection arrangements in a values driven organisation, with oversight of organisation wide governance. You will support the organisation in demonstrating compliance against regulatory expectations, including internal and external audit requirements. In this role, you will advise the organisation on its GDPR obligations and compliance strategy, monitor internal compliance, and report regularly to senior leadership. You will serve as the primary point of contact for the ICO and for data subjects, ensuring independence and objectivity at all times. You will oversee the development and maintenance of our Record of Processing Activities and Data Retention Schedule, manage Data Protection Impact Assessments, and ensure that all Data Processing and Data Sharing Agreements are robust, lawful and up to date. You will also be responsible for reviewing and updating privacy notices, strengthening staff training and awareness, and ensuring that privacy by design is embedded into systems, processes and digital transformation programmes. You will maintain our compliance registers and dashboards, prepare the organisation for internal and external audits, and ensure that governance reporting is accurate, timely and evidence based. Your work will involve close collaboration with colleagues across governance, IT, cyber security, digital, People Services and operational teams, as well as external partners, statutory bodies and auditors. The role will operate with the independence required of a statutory Data Protection Officer under UK GDPR. About you You will be an experienced Data Protection professional with a strong track record of acting as a statutory DPO or senior data protection lead. You will have a deep understanding of UK GDPR, the Data Protection Act 2018, ICO guidance and privacy best practice, and you will be confident advising senior stakeholders, interpreting complex information and influencing decision making at all levels. Experience in housing / regulated sector (desirable). You will bring a structured and analytical approach to compliance, with the ability to assess data flows, identify risks, design controls and implement practical solutions. You will be comfortable translating technical information for non technical audiences and will have the communication skills needed to build strong relationships across the organisation. Independence, integrity and sound judgement are essential, as is the ability to challenge constructively and maintain the objectivity required of a statutory DPO. You will be highly organised, detail focused and committed to continuous improvement. You will be able to manage competing priorities, support colleagues in understanding their responsibilities, and help drive a culture of accountability and good governance across the organisation. The successful applicant will require a basic Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions. Employee Benefits Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We'd love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.
Housing Solutions in Maidenhead is seeking a Data Protection and Information Governance Lead to act as the statutory Data Protection Officer. In this role, you will implement and manage GDPR compliance, ensuring accountability and audit readiness. You will advise the organization on its GDPR obligations and oversee the development of key documentation. The successful applicant will have a strong track record in data protection, excellent communication skills, and an analytical approach. This role offers a chance to embed a privacy-first culture within a values-driven organization.
09/06/2026
Full time
Housing Solutions in Maidenhead is seeking a Data Protection and Information Governance Lead to act as the statutory Data Protection Officer. In this role, you will implement and manage GDPR compliance, ensuring accountability and audit readiness. You will advise the organization on its GDPR obligations and oversee the development of key documentation. The successful applicant will have a strong track record in data protection, excellent communication skills, and an analytical approach. This role offers a chance to embed a privacy-first culture within a values-driven organization.
Chief Information Security Officer (CISO) Contract Details (placeholders) Engagement: Contract/Freelance Duration: Initial 12 months (extensions likely) Location: UK - on-site/data centre based (some hybrid may be possible, subject to clearance and access constraints) Day rate: Competitive/DOE Start: ASAP Overview We're looking for a senior CISO/Head of Information Security to join on a contract/freelance basis in the UK, working in a secure data centre environment . This is a hands-on senior leadership role for someone with deep network security roots who can set direction, govern effectively, and drive security outcomes in a high-assurance setting. Clearance Requirement (must hold one - active) SC , or DV/MoD-DV , or eDV , or NPPV3 , or NATO COSMIC Top Secret Key Responsibilities Own and execute the information security strategy and roadmap for a secure, regulated environment. Provide senior security leadership across risk, governance, architecture, and operations . Act as the key security advisor to senior stakeholders, ensuring informed decisions on risk, investment, and delivery priorities. Lead security governance: policies, standards, exceptions, and risk acceptance aligned to organisational controls. Drive a strong security posture across a secure data centre environment, including: Network security architecture (segmentation, secure zones, boundary protection) Perimeter security, secure remote/admin access, privileged access controls Firewalls, IDS/IPS, WAF (where applicable), NAC, secure DNS, network monitoring Logging/SIEM alignment and operational monitoring requirements Oversee incident response planning, readiness, exercises, and major incident leadership. Partner with infrastructure/engineering teams to ensure secure-by-design delivery and change governance. Lead third-party assurance for relevant suppliers and technology partners supporting the environment. Produce concise, decision-ready reporting: security posture, key risks, remediation progress, and priorities. Required Experience & Skills Proven experience as a CISO/Head of InfoSec/Security Director (or equivalent senior security leader). Strong background in network security within secure or regulated environments (data centre, defence, government, policing, CNI, finance, etc.). Demonstrable capability across: Security governance & risk management (pragmatic, outcomes-focused) Security architecture and control design for on-prem/data centre environments Security operations leadership and incident management Excellent stakeholder management and communication skills-able to translate risk and controls into clear business decisions. Able to operate effectively as a freelance consultant : autonomous, accountable, and delivery-focused. Desirable (Nice to Have) Experience in secure data centre operations, accreditation-style environments, and strict change control. Zero Trust/modern network security patterns (segmentation, identity-led access, continuous monitoring). Familiarity with relevant standards (eg, ISO 27001/NIST ) and audit readiness. Certifications such as CISSP/CISM/CCSP (useful, not essential).
08/06/2026
Contractor
Chief Information Security Officer (CISO) Contract Details (placeholders) Engagement: Contract/Freelance Duration: Initial 12 months (extensions likely) Location: UK - on-site/data centre based (some hybrid may be possible, subject to clearance and access constraints) Day rate: Competitive/DOE Start: ASAP Overview We're looking for a senior CISO/Head of Information Security to join on a contract/freelance basis in the UK, working in a secure data centre environment . This is a hands-on senior leadership role for someone with deep network security roots who can set direction, govern effectively, and drive security outcomes in a high-assurance setting. Clearance Requirement (must hold one - active) SC , or DV/MoD-DV , or eDV , or NPPV3 , or NATO COSMIC Top Secret Key Responsibilities Own and execute the information security strategy and roadmap for a secure, regulated environment. Provide senior security leadership across risk, governance, architecture, and operations . Act as the key security advisor to senior stakeholders, ensuring informed decisions on risk, investment, and delivery priorities. Lead security governance: policies, standards, exceptions, and risk acceptance aligned to organisational controls. Drive a strong security posture across a secure data centre environment, including: Network security architecture (segmentation, secure zones, boundary protection) Perimeter security, secure remote/admin access, privileged access controls Firewalls, IDS/IPS, WAF (where applicable), NAC, secure DNS, network monitoring Logging/SIEM alignment and operational monitoring requirements Oversee incident response planning, readiness, exercises, and major incident leadership. Partner with infrastructure/engineering teams to ensure secure-by-design delivery and change governance. Lead third-party assurance for relevant suppliers and technology partners supporting the environment. Produce concise, decision-ready reporting: security posture, key risks, remediation progress, and priorities. Required Experience & Skills Proven experience as a CISO/Head of InfoSec/Security Director (or equivalent senior security leader). Strong background in network security within secure or regulated environments (data centre, defence, government, policing, CNI, finance, etc.). Demonstrable capability across: Security governance & risk management (pragmatic, outcomes-focused) Security architecture and control design for on-prem/data centre environments Security operations leadership and incident management Excellent stakeholder management and communication skills-able to translate risk and controls into clear business decisions. Able to operate effectively as a freelance consultant : autonomous, accountable, and delivery-focused. Desirable (Nice to Have) Experience in secure data centre operations, accreditation-style environments, and strict change control. Zero Trust/modern network security patterns (segmentation, identity-led access, continuous monitoring). Familiarity with relevant standards (eg, ISO 27001/NIST ) and audit readiness. Certifications such as CISSP/CISM/CCSP (useful, not essential).
Role: IT Service Desk Lead Exp: 5+Years Location- UK Job Purpose: The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. Working closely with Project Managers and support teams, the role coordinates people, processes, and resources to deliver reliable day to day service while driving continuous improvement and user satisfaction. Key Responsibilities Act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root-cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis Provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management Collaborate closely with internal stakeholders, technical teams, third party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Continuous Improvement Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service related activities for auditing purposes. Training and Support Provide training and support to operational teams to ensure they optimise service delivery according to best practice guidance. Essential Skills and Experience Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem solving skills, with experience conducting root cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes Proactive, self motivated, and driven to continuously improve. Collaborative, team oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities. Benefits Opportunity to work in a dynamic, fast growing technology organisation. Competitive remuneration package, including attractive benefits and flexible working. Professional development support and career progression opportunities. We are committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals and will consider flexible working arrangements.
08/06/2026
Full time
Role: IT Service Desk Lead Exp: 5+Years Location- UK Job Purpose: The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line with the strategic direction of the IT Support function. The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. Working closely with Project Managers and support teams, the role coordinates people, processes, and resources to deliver reliable day to day service while driving continuous improvement and user satisfaction. Key Responsibilities Act as the escalation point for complex incidents and service requests, ensuring timely resolution in accordance with agreed SLAs. Perform root-cause analysis and drive resolution of recurring problems. Monitor service delivery performance, proactively identifying potential disruptions and coordinating corrective actions. Lead the configuration, optimisation, and rollout of ZohoDesk (or equivalent ITSM tool), including ticket workflows, SLAs, automations, queues, escalation rules, and dashboards. Define and implement standard service desk templates, including incident, service request, change, and problem templates, ensuring consistency across projects and support teams. Establish and enforce service desk best practices, documentation standards, and operating procedures to improve ticket quality, response times, and resolution efficiency. Act as the primary point of contact for service desk tooling, working closely with support teams and stakeholders to support adoption, continuous improvement, and reporting. Technical Support and Analysis Provide advanced technical support and guidance to internal users and external clients across systems, software applications, and infrastructure. Analyse data, identify trends, and recommend enhancements or solutions to improve overall service quality and reliability. Relationship Management Collaborate closely with internal stakeholders, technical teams, third party vendors, and external clients to manage service expectations. Support relationship management activities by clearly communicating technical solutions and service updates. Continuous Improvement Lead or participate in projects aimed at improving service delivery processes, documentation, and tools. Contribute to the knowledge base by developing and maintaining accurate, accessible documentation. Process & Performance Management Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements. Familiarity with ITSM tools (ServiceNow and/or Zohodesk), operational dashboards, and automation. Compliance and Governance Ensure compliance with company standards, industry best practices, and applicable UK regulations (e.g., ISO 27001, GDPR, ITIL frameworks). Maintain accurate records of service related activities for auditing purposes. Training and Support Provide training and support to operational teams to ensure they optimise service delivery according to best practice guidance. Essential Skills and Experience Proven experience as a Service Analyst, Senior Service Analyst, or equivalent role within an enterprise level service management or IT support environment. Comprehensive understanding of ITIL practices, particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g., ServiceNow, Zohodesk, Jira Service Management, Freshdesk). Excellent analytical and problem solving skills, with experience conducting root cause analyses and recommending effective solutions. Strong technical background with proficiency in common enterprise technologies (Microsoft 365, Azure/AWS, network troubleshooting, databases, application support). Outstanding communication and interpersonal skills; adept at conveying complex information clearly to diverse audiences. Experience in developing, maintaining, and enhancing knowledge bases and service documentation. Desirable Qualifications ITIL Foundation Certification (essential), ITIL Intermediate or Practitioner Certification (desirable). Certification or familiarity with Agile practices, Scrum methodologies, and project management (e.g., PRINCE2). Technical certifications (e.g., Microsoft Certified Solutions Expert, AWS Certified Solutions Architect, Cisco certifications). Personal Attributes Proactive, self motivated, and driven to continuously improve. Collaborative, team oriented, with strong stakeholder management capabilities. Ability to prioritise workload effectively under pressure and manage conflicting priorities. Flexible and adaptable to changing business demands and priorities. Benefits Opportunity to work in a dynamic, fast growing technology organisation. Competitive remuneration package, including attractive benefits and flexible working. Professional development support and career progression opportunities. We are committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals and will consider flexible working arrangements.
We're recruiting for an experienced Software Asset Manager to join our Digital team at Arnold Clark. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Location This is a hybrid role, with your time split between your home and Head Offices in Hillington or Kilbirnie Street, Glasgow. Hours Full time: Monday - Friday, 37.5 hours per week About the role As Software Asset Manager at Arnold Clark, you'll lead the governance, optimisation and compliance of our software estate, helping ensure our technology investments deliver maximum value to the business. Working within our Digital Workplace function, you'll play a central role in shaping and maturing our Software Asset Management (SAM) capability, ensuring software assets are managed effectively, securely and in line with business needs, licensing obligations and commercial agreements. This is an opportunity to influence how software is managed across the organisation, working closely with stakeholders, suppliers and digital teams to drive best practice, improve visibility and identify cost saving opportunities. You'll oversee licence compliance, supplier engagement, audit readiness and optimisation initiatives, while also leading and developing a team of SAM Analysts to deliver a consistent, high quality SAM service across the business. Skills and Day to day activities Governance - Define, implement and maintain software governance controls, policies and standards, ensuring compliance with licensing terms, internal controls and audit requirements. Sourcing - Support software sourcing activity by shaping demand, advising on appropriate licensing models and usage requirements, and contributing SAM expertise to sourcing decisions with key internal stakeholders. IT Contract Management - Manage the operational aspects of software contracts, ensuring licence entitlements, usage rights and contractual obligations are clearly understood, maintained and reflected in compliance, audit and renewal activities. Supplier Management - Manage relationships with key software suppliers and licensing partners, supporting commercial negotiations, renewals and audit activities in collaboration with relevant business and technology teams. Asset Management - Lead software asset management practices end to end, ensuring licences are accurately recorded, compliant and optimised throughout their lifecycle, from acquisition through to retirement. Financial Management - Oversee software licensing spend and contractual commitments, identifying cost avoidance and optimisation opportunities while supporting accurate forecasting and renewal planning. Information Management - Ensure SAM data is accurate, reliable and well governed, delivering meaningful reporting and insights on licence position, software usage and compliance risk to senior stakeholders. Stakeholder Relationship Management - Build effective relationships with business stakeholders and digital teams, translating technical licensing and compliance requirements into clear, practical guidance. People Management - Lead and develop SAM Analysts, setting direction, prioritising workloads and ensuring consistent delivery of licence reviews, audit activities and renewal processes. Essential knowledge and experience Proven experience delivering Software Asset Management in a medium to large organisation Strong practical understanding of software licensing models, including enterprise and SaaS vendors (e.g. Microsoft, Adobe) Experience supporting licence audits, true ups and contract renewals Demonstrated ability to analyse usage and entitlement data to drive optimisation and cost savings Experience working stakeholders of all levels Familiarity with SAM tools, inventory systems and licence reporting solutions Experience operating within governance, risk and compliance frameworks Line management or supervisory experience, with a focus on developing and supporting specialist roles
08/06/2026
Full time
We're recruiting for an experienced Software Asset Manager to join our Digital team at Arnold Clark. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression Location This is a hybrid role, with your time split between your home and Head Offices in Hillington or Kilbirnie Street, Glasgow. Hours Full time: Monday - Friday, 37.5 hours per week About the role As Software Asset Manager at Arnold Clark, you'll lead the governance, optimisation and compliance of our software estate, helping ensure our technology investments deliver maximum value to the business. Working within our Digital Workplace function, you'll play a central role in shaping and maturing our Software Asset Management (SAM) capability, ensuring software assets are managed effectively, securely and in line with business needs, licensing obligations and commercial agreements. This is an opportunity to influence how software is managed across the organisation, working closely with stakeholders, suppliers and digital teams to drive best practice, improve visibility and identify cost saving opportunities. You'll oversee licence compliance, supplier engagement, audit readiness and optimisation initiatives, while also leading and developing a team of SAM Analysts to deliver a consistent, high quality SAM service across the business. Skills and Day to day activities Governance - Define, implement and maintain software governance controls, policies and standards, ensuring compliance with licensing terms, internal controls and audit requirements. Sourcing - Support software sourcing activity by shaping demand, advising on appropriate licensing models and usage requirements, and contributing SAM expertise to sourcing decisions with key internal stakeholders. IT Contract Management - Manage the operational aspects of software contracts, ensuring licence entitlements, usage rights and contractual obligations are clearly understood, maintained and reflected in compliance, audit and renewal activities. Supplier Management - Manage relationships with key software suppliers and licensing partners, supporting commercial negotiations, renewals and audit activities in collaboration with relevant business and technology teams. Asset Management - Lead software asset management practices end to end, ensuring licences are accurately recorded, compliant and optimised throughout their lifecycle, from acquisition through to retirement. Financial Management - Oversee software licensing spend and contractual commitments, identifying cost avoidance and optimisation opportunities while supporting accurate forecasting and renewal planning. Information Management - Ensure SAM data is accurate, reliable and well governed, delivering meaningful reporting and insights on licence position, software usage and compliance risk to senior stakeholders. Stakeholder Relationship Management - Build effective relationships with business stakeholders and digital teams, translating technical licensing and compliance requirements into clear, practical guidance. People Management - Lead and develop SAM Analysts, setting direction, prioritising workloads and ensuring consistent delivery of licence reviews, audit activities and renewal processes. Essential knowledge and experience Proven experience delivering Software Asset Management in a medium to large organisation Strong practical understanding of software licensing models, including enterprise and SaaS vendors (e.g. Microsoft, Adobe) Experience supporting licence audits, true ups and contract renewals Demonstrated ability to analyse usage and entitlement data to drive optimisation and cost savings Experience working stakeholders of all levels Familiarity with SAM tools, inventory systems and licence reporting solutions Experience operating within governance, risk and compliance frameworks Line management or supervisory experience, with a focus on developing and supporting specialist roles
AI Engineer Role Overview The AI Engineer is responsible for developing, deploying and supporting production grade AI and generative AI solutions across JD Group. Reporting into the Head of Data Science & AI, the role focuses on hands on engineering delivery of AI systems, including LLM based applications, retrieval augmented generation pipelines and supporting AI services. Working closely with Senior AI Engineers, Senior Data Scientists, Data Engineering, Platform and Product teams, the AI Engineer contributes to the build and operation of scalable, secure and cost effective AI solutions embedded into core business processes. This role sits between Junior and Senior AI Engineer, with increasing accountability for solution delivery, production readiness and technical decision making within defined problem areas. Responsibilities AI Solution Development Design, build and support AI and GenAI solutions under the guidance of Senior AI Engineers Develop LLM based applications, RAG pipelines and AI services using established architectures and patterns Implement inference pipelines, APIs and microservices to support AI driven use cases Contribute to technical decisions within defined components or services Production Readiness, LLMOps & MLOps Support deployment of AI systems into production environments Implement monitoring, logging and basic observability for AI services Ensure code, configurations and pipelines are version controlled, tested and documented Follow established LLMOps, MLOps and CI/CD standards and practices Assist with performance optimisation, cost management and reliability improvements Governance, Risk & Responsible AI Build AI systems in line with responsible AI principles, security and data protection requirements Support model evaluation, testing and quality assurance activities Ensure AI services comply with agreed governance, auditability and risk controls Collaboration & Stakeholder Engagement Work closely with Senior Data Scientists to support productionisation of AI driven analytical and decisioning solutions Collaborate with Data Engineering, Platform and DevOps teams as part of delivery squads Communicate technical concepts, progress and risks clearly within the delivery team Support Product and Engineering teams in integrating AI capabilities into applications and workflows Learning & Capability Development Continuously develop skills in AI engineering, generative AI, cloud platforms and modern engineering practices Learn from Senior AI Engineers through design reviews, code reviews and delivery feedback Contribute to shared components, documentation and reusable assets as capability grows Stay informed on developments in AI tooling and platforms, applying learning where appropriate Role Objectives & KPIs Deliver high quality AI engineering outputs that support production AI solutions Successful contribution to end to end delivery of AI initiatives Reliability, performance and maintainability of AI services owned Adherence to engineering, security and governance standards Positive feedback from Senior AI Engineers and delivery stakeholders Demonstrated progression in technical capability, autonomy and delivery ownership Skills and Experience 2-3 years experience in AI Engineering, ML Engineering or Software Engineering roles Practical experience building and supporting AI or ML driven applications Good Python skills and experience developing backend services or pipelines Understanding of LLMs, generative AI concepts and RAG patterns Experience working with cloud platforms, with GCP preferred Familiarity with CI/CD, version control and modern engineering practices Ability to work collaboratively in cross functional teams Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Curious, delivery focused and keen to learn
08/06/2026
Full time
AI Engineer Role Overview The AI Engineer is responsible for developing, deploying and supporting production grade AI and generative AI solutions across JD Group. Reporting into the Head of Data Science & AI, the role focuses on hands on engineering delivery of AI systems, including LLM based applications, retrieval augmented generation pipelines and supporting AI services. Working closely with Senior AI Engineers, Senior Data Scientists, Data Engineering, Platform and Product teams, the AI Engineer contributes to the build and operation of scalable, secure and cost effective AI solutions embedded into core business processes. This role sits between Junior and Senior AI Engineer, with increasing accountability for solution delivery, production readiness and technical decision making within defined problem areas. Responsibilities AI Solution Development Design, build and support AI and GenAI solutions under the guidance of Senior AI Engineers Develop LLM based applications, RAG pipelines and AI services using established architectures and patterns Implement inference pipelines, APIs and microservices to support AI driven use cases Contribute to technical decisions within defined components or services Production Readiness, LLMOps & MLOps Support deployment of AI systems into production environments Implement monitoring, logging and basic observability for AI services Ensure code, configurations and pipelines are version controlled, tested and documented Follow established LLMOps, MLOps and CI/CD standards and practices Assist with performance optimisation, cost management and reliability improvements Governance, Risk & Responsible AI Build AI systems in line with responsible AI principles, security and data protection requirements Support model evaluation, testing and quality assurance activities Ensure AI services comply with agreed governance, auditability and risk controls Collaboration & Stakeholder Engagement Work closely with Senior Data Scientists to support productionisation of AI driven analytical and decisioning solutions Collaborate with Data Engineering, Platform and DevOps teams as part of delivery squads Communicate technical concepts, progress and risks clearly within the delivery team Support Product and Engineering teams in integrating AI capabilities into applications and workflows Learning & Capability Development Continuously develop skills in AI engineering, generative AI, cloud platforms and modern engineering practices Learn from Senior AI Engineers through design reviews, code reviews and delivery feedback Contribute to shared components, documentation and reusable assets as capability grows Stay informed on developments in AI tooling and platforms, applying learning where appropriate Role Objectives & KPIs Deliver high quality AI engineering outputs that support production AI solutions Successful contribution to end to end delivery of AI initiatives Reliability, performance and maintainability of AI services owned Adherence to engineering, security and governance standards Positive feedback from Senior AI Engineers and delivery stakeholders Demonstrated progression in technical capability, autonomy and delivery ownership Skills and Experience 2-3 years experience in AI Engineering, ML Engineering or Software Engineering roles Practical experience building and supporting AI or ML driven applications Good Python skills and experience developing backend services or pipelines Understanding of LLMs, generative AI concepts and RAG patterns Experience working with cloud platforms, with GCP preferred Familiarity with CI/CD, version control and modern engineering practices Ability to work collaboratively in cross functional teams Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Curious, delivery focused and keen to learn
Country: United Kingdom Req ID: 524934 Job Type: Full Time Workplace Type: Hybrid Seniority Level: Mid-Senior Level About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions. CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH's shares are listed on the NYSE and LSE. Without you noticing our products, we are everywhere you live, work, and relax. Our project portfolio includes some of the most sustainable and cutting edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre. Learn more about us through the following Link. Position Overview The Network Manager is responsible for leading the Network Services, Operations and Delivery functions to ensure stable, secure and high performing network services across the organisation. Operating within a modern, partner enabled model, the role focuses on service ownership, operational governance, strategy execution and vendor/MSP management. Strong technical knowledge is required to guide internal teams and third party providers, with an emphasis on leadership, service performance, and continuous improvement. The Network Manager also drives key transformation initiatives, such as Zero Trust, network simplification and the network strategy and roadmap, while ensuring alignment with security, architecture and compliance frameworks. Key Tasks and Responsibilities Leadership & Team Management Lead, mentor, and manage the network team, consisting of service, operations and delivery capabilities (approx. 7 people), ensuring clarity of roles within the operating model. Provide coaching, direction and subject matter leadership to team members, fostering a high performance culture focused on service excellence, reliability, and continual improvement. Service Ownership & Operational Governance Act as the service owner for network services, ensuring stable, secure, and resilient end to end service delivery across WAN/SD WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS. Provide governance and oversight of operational activities performed by internal teams and managed service providers, ensuring compliance with SLAs, KPIs, and operational standards. Ensure effective incident, problem, change and lifecycle management processes are followed in line with ITIL frameworks. Strategic Direction & Transformation Drive the development, execution, and continuous refinement of the network strategy and roadmap, including Zero Trust, network simplification, cloud networking, and secure access initiatives. Lead network related transformation and continuous improvement programmes, ensuring alignment with enterprise architecture, cyber security, and wider IT strategy. Vendor & Partner Management Own day to day and strategic relationships with key vendors and managed service providers, ensuring effective performance management, service governance and contract alignment. Lead governance forums, including monthly service reviews, operational performance reporting, issue escalations and risk management. Ensure suppliers adhere to compliance and security standards and deliver consistent, high quality service. Risk, Compliance & Security Alignment Ensure network services and operations meet internal and external regulatory standards. Maintain oversight of network asset and configuration management processes, ensuring accuracy and audit readiness. Stakeholder Engagement & Cross Functional Collaboration Engage and collaborate with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services to ensure network services are integrated, scalable and support business needs. Act as a trusted advisor to divisional and operating company teams on network related activities, ensuring alignment with strategic direction and architectural standards. Communicate network service health, risks, constraints, and opportunities to stakeholders in clear and business relevant terms. Project & Delivery Oversight Provide leadership and oversight for network related initiatives and projects, ensuring appropriate planning, governance, resourcing, and vendor coordination. Support the delivery of transformation activities such as Zero Trust pilots, Network Asset Management, large scale refresh cycles and architectural transitions. Individual Competencies You are able to: Drive Results - Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals. Have Courage - Stepping up to address difficult issues, saying what needs to be said. Cultivate Innovation - Creating new and better ways for the organisation to be successful. Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Attract and Develop Talent - Attracting, selecting, and developing talent to meet the organisation's goals and needs. Be Resilient - Rebounding from setbacks and adversity when facing difficult situations. Collaborate - Building partnerships and working collaboratively with others to meet shared objectives. Make Quality Decisions - Making good and timely decisions that keep the organisation moving forward. Drive Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action. Key Characteristics For this role you should be/have: Leader - Strong leadership and interpersonal skills to manage and mentor a team. Visionary Moderniser - able to think outside the situation on the ground and drive toward best in class modern technology and practice. Critical thinker - is a problem solver and resolves conflicts. Customer Focused - Looks for ways to innovate to improve the focus on the customer. Motivated - stays motivated and can deal with resistance. Coaches others to build on strengths and improve on weakness; listens to and encourages regular honest feedback. An inclination to drill into detail and to take corrective action early and decisively. Key Functional Competencies You possess the following: Prepared to breakdown organisational boundaries through collaboration and cross staffing by building strong relationships based on trust with peers. Proven project management skills, with the ability to work well under pressure and meet deadlines. In depth knowledge of networking concepts, tools, infrastructure and capabilities. Experienced with multiple networking software products, platforms and vendors. Strong vendor management skills, with experience managing third party relationships. Strong professional accreditations / certifications such as ITIL, CISCO, Azure, CompTIA+, etc. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and Verbal communication skills with people at all levels across the organisation. Excellent organisational and time management skills, with the ability to handle multiple priorities. Effective negotiation skills to be able to facilitate collaboration with internal stakeholders, vendors and MSPs. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills (all directions). The ability to communicate complex concepts to technical and non technical audiences. Experience / Education You are/have: College diploma or university degree in business, information systems, or technical related subject. Minimum of 5 years hands on, technical experience of working as part of a network operations team and wider infrastructure / IT team. Minimum of 5 years management experience as part of a network operations team or wider infrastructure / IT team. Experience working in the construction materials / industrial manufacturing sector. Proven experience of working in a federated matrix model. Other (Key) Dimensions Number of Managed Users: 33k+ Geographies Supported: 20+ Countries Headcount within the IT Operations team: 60+ Headcount across European IT teams: 450+ What CRH Offers You A culture that values opportunity for growth, development, and internal promotion Highly competitive salary package . click apply for full job details
08/06/2026
Full time
Country: United Kingdom Req ID: 524934 Job Type: Full Time Workplace Type: Hybrid Seniority Level: Mid-Senior Level About CRH We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions. CRH (NYSE: CRH, LSE: CRH) is the leading provider of building materials solutions that build, connect and improve our world. Employing c.78,500 people at c.3,390 operating locations in 28 countries, CRH has market leadership positions in both North America and Europe. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction and outdoor living solutions, CRH's unique offering of materials, products and value added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune 500 company, CRH's shares are listed on the NYSE and LSE. Without you noticing our products, we are everywhere you live, work, and relax. Our project portfolio includes some of the most sustainable and cutting edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre. Learn more about us through the following Link. Position Overview The Network Manager is responsible for leading the Network Services, Operations and Delivery functions to ensure stable, secure and high performing network services across the organisation. Operating within a modern, partner enabled model, the role focuses on service ownership, operational governance, strategy execution and vendor/MSP management. Strong technical knowledge is required to guide internal teams and third party providers, with an emphasis on leadership, service performance, and continuous improvement. The Network Manager also drives key transformation initiatives, such as Zero Trust, network simplification and the network strategy and roadmap, while ensuring alignment with security, architecture and compliance frameworks. Key Tasks and Responsibilities Leadership & Team Management Lead, mentor, and manage the network team, consisting of service, operations and delivery capabilities (approx. 7 people), ensuring clarity of roles within the operating model. Provide coaching, direction and subject matter leadership to team members, fostering a high performance culture focused on service excellence, reliability, and continual improvement. Service Ownership & Operational Governance Act as the service owner for network services, ensuring stable, secure, and resilient end to end service delivery across WAN/SD WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS. Provide governance and oversight of operational activities performed by internal teams and managed service providers, ensuring compliance with SLAs, KPIs, and operational standards. Ensure effective incident, problem, change and lifecycle management processes are followed in line with ITIL frameworks. Strategic Direction & Transformation Drive the development, execution, and continuous refinement of the network strategy and roadmap, including Zero Trust, network simplification, cloud networking, and secure access initiatives. Lead network related transformation and continuous improvement programmes, ensuring alignment with enterprise architecture, cyber security, and wider IT strategy. Vendor & Partner Management Own day to day and strategic relationships with key vendors and managed service providers, ensuring effective performance management, service governance and contract alignment. Lead governance forums, including monthly service reviews, operational performance reporting, issue escalations and risk management. Ensure suppliers adhere to compliance and security standards and deliver consistent, high quality service. Risk, Compliance & Security Alignment Ensure network services and operations meet internal and external regulatory standards. Maintain oversight of network asset and configuration management processes, ensuring accuracy and audit readiness. Stakeholder Engagement & Cross Functional Collaboration Engage and collaborate with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services to ensure network services are integrated, scalable and support business needs. Act as a trusted advisor to divisional and operating company teams on network related activities, ensuring alignment with strategic direction and architectural standards. Communicate network service health, risks, constraints, and opportunities to stakeholders in clear and business relevant terms. Project & Delivery Oversight Provide leadership and oversight for network related initiatives and projects, ensuring appropriate planning, governance, resourcing, and vendor coordination. Support the delivery of transformation activities such as Zero Trust pilots, Network Asset Management, large scale refresh cycles and architectural transitions. Individual Competencies You are able to: Drive Results - Consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals. Have Courage - Stepping up to address difficult issues, saying what needs to be said. Cultivate Innovation - Creating new and better ways for the organisation to be successful. Have a Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Attract and Develop Talent - Attracting, selecting, and developing talent to meet the organisation's goals and needs. Be Resilient - Rebounding from setbacks and adversity when facing difficult situations. Collaborate - Building partnerships and working collaboratively with others to meet shared objectives. Make Quality Decisions - Making good and timely decisions that keep the organisation moving forward. Drive Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action. Key Characteristics For this role you should be/have: Leader - Strong leadership and interpersonal skills to manage and mentor a team. Visionary Moderniser - able to think outside the situation on the ground and drive toward best in class modern technology and practice. Critical thinker - is a problem solver and resolves conflicts. Customer Focused - Looks for ways to innovate to improve the focus on the customer. Motivated - stays motivated and can deal with resistance. Coaches others to build on strengths and improve on weakness; listens to and encourages regular honest feedback. An inclination to drill into detail and to take corrective action early and decisively. Key Functional Competencies You possess the following: Prepared to breakdown organisational boundaries through collaboration and cross staffing by building strong relationships based on trust with peers. Proven project management skills, with the ability to work well under pressure and meet deadlines. In depth knowledge of networking concepts, tools, infrastructure and capabilities. Experienced with multiple networking software products, platforms and vendors. Strong vendor management skills, with experience managing third party relationships. Strong professional accreditations / certifications such as ITIL, CISCO, Azure, CompTIA+, etc. Language: English (Fluent). Desirable: Second European Language (preferred) Excellent Written and Verbal communication skills with people at all levels across the organisation. Excellent organisational and time management skills, with the ability to handle multiple priorities. Effective negotiation skills to be able to facilitate collaboration with internal stakeholders, vendors and MSPs. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills (all directions). The ability to communicate complex concepts to technical and non technical audiences. Experience / Education You are/have: College diploma or university degree in business, information systems, or technical related subject. Minimum of 5 years hands on, technical experience of working as part of a network operations team and wider infrastructure / IT team. Minimum of 5 years management experience as part of a network operations team or wider infrastructure / IT team. Experience working in the construction materials / industrial manufacturing sector. Proven experience of working in a federated matrix model. Other (Key) Dimensions Number of Managed Users: 33k+ Geographies Supported: 20+ Countries Headcount within the IT Operations team: 60+ Headcount across European IT teams: 450+ What CRH Offers You A culture that values opportunity for growth, development, and internal promotion Highly competitive salary package . click apply for full job details
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview: The Senior AI Engineer is a senior individual contributor responsible for architecting, building and scaling production grade AI platforms and generative AI systems across JD Group. Reporting into the Head of Data Science & AI, the role focuses on the engineering, operationalisation and governance of large scale AI solutions, including LLM based applications, agentic workflows and retrieval augmented generation systems. Working closely with Senior Data Scientists, Data Engineering, Platform and Product teams, the Senior AI Engineer ensures AI solutions are reliable, secure, cost effective and embedded into core business processes. This role carries significant technical leadership, mentorship and influence across the wider Data & AI community. Responsibilities: AI Platform & Solution Engineering Architect, develop and deploy enterprise scale AI and GenAI solutions including LLM applications, agentic workflows and tool using agents Design, implement and optimise production grade RAG architectures with strong performance, scalability and latency characteristics Build AI services, microservices, inference pipelines and platform components using modern engineering frameworks and patterns Own technical decisions across AI system design, orchestration, routing, caching and runtime optimisation Production Readiness, LLMOps & MLOps Define and implement standards for LLMOps, MLOps, monitoring, observability, safety and compliance Ensure AI systems are robust, monitored, explainable and suitable for long term production use Partner closely with Platform, DevOps and Security teams to deliver cloud native, secure and scalable solutions on GCP Drive cost efficient AI deployment strategies including prompt optimisation, model selection, caching, distillation and compute optimisation Embed responsible AI principles into system design, including safety, security, bias mitigation and data protection Support governance frameworks for model usage, evaluation, auditability and risk management Develop automated evaluation, testing and quality assurance frameworks for LLM based systems Stakeholder Partnership & Influence Work closely with Senior Data Scientists to productionise AI driven analytical and decisioning solutions Partner with Product, Engineering and Architecture leaders to shape AI solution design and delivery Contribute to strategic decisions on AI infrastructure, architecture and long term platform roadmap Evaluate and onboard AI vendors and third party platforms, prioritising buy first solutions where appropriate Capability Building & Mentorship Provide technical mentorship and guidance to AI Engineers and adjacent engineering teams Contribute to shared platforms, reusable components, reference architectures and best practices Stay current with advances in generative AI, agentic systems and AI infrastructure, identifying pragmatic opportunities to apply new capabilities Role Objectives & KPIs Deliver production grade AI platforms and systems that generate measurable business value Ensure AI solutions are scalable, reliable, secure and cost effective Reduce operational risk through strong governance, automation and engineering standards Successful end to end delivery of complex AI initiatives to agreed quality and timelines Strengthen trust in AI as a decision making and operational capability Strong stakeholder satisfaction and trust in AI delivery Act as a senior technical role model within the Data Science & AI function Skills and Experience: Significant experience in AI Engineering, ML Engineering or Software Engineering with proven production delivery Deep expertise in LLMs, generative AI, agentic systems, RAG architectures and vector databases Strong experience building distributed systems, microservices and scalable API driven platforms Advanced experience with GCP AI stack (Vertex AI, BigQuery, Cloud Run, Cloud Functions, Cloud SQL, Agent Engine, AlloyDB etc.) Strong Python skills and experience building production grade AI services Experience implementing LLMOps, MLOps, CI/CD and infrastructure automation Expertise in developing applications with React, NextJS. Strong understanding of responsible AI, security, governance and data compliance Ability to influence technical direction and communicate effectively with senior stakeholders Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Delivery focused, pragmatic, and accountable Line management/mentoring experience will be preferable We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
08/06/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview: The Senior AI Engineer is a senior individual contributor responsible for architecting, building and scaling production grade AI platforms and generative AI systems across JD Group. Reporting into the Head of Data Science & AI, the role focuses on the engineering, operationalisation and governance of large scale AI solutions, including LLM based applications, agentic workflows and retrieval augmented generation systems. Working closely with Senior Data Scientists, Data Engineering, Platform and Product teams, the Senior AI Engineer ensures AI solutions are reliable, secure, cost effective and embedded into core business processes. This role carries significant technical leadership, mentorship and influence across the wider Data & AI community. Responsibilities: AI Platform & Solution Engineering Architect, develop and deploy enterprise scale AI and GenAI solutions including LLM applications, agentic workflows and tool using agents Design, implement and optimise production grade RAG architectures with strong performance, scalability and latency characteristics Build AI services, microservices, inference pipelines and platform components using modern engineering frameworks and patterns Own technical decisions across AI system design, orchestration, routing, caching and runtime optimisation Production Readiness, LLMOps & MLOps Define and implement standards for LLMOps, MLOps, monitoring, observability, safety and compliance Ensure AI systems are robust, monitored, explainable and suitable for long term production use Partner closely with Platform, DevOps and Security teams to deliver cloud native, secure and scalable solutions on GCP Drive cost efficient AI deployment strategies including prompt optimisation, model selection, caching, distillation and compute optimisation Embed responsible AI principles into system design, including safety, security, bias mitigation and data protection Support governance frameworks for model usage, evaluation, auditability and risk management Develop automated evaluation, testing and quality assurance frameworks for LLM based systems Stakeholder Partnership & Influence Work closely with Senior Data Scientists to productionise AI driven analytical and decisioning solutions Partner with Product, Engineering and Architecture leaders to shape AI solution design and delivery Contribute to strategic decisions on AI infrastructure, architecture and long term platform roadmap Evaluate and onboard AI vendors and third party platforms, prioritising buy first solutions where appropriate Capability Building & Mentorship Provide technical mentorship and guidance to AI Engineers and adjacent engineering teams Contribute to shared platforms, reusable components, reference architectures and best practices Stay current with advances in generative AI, agentic systems and AI infrastructure, identifying pragmatic opportunities to apply new capabilities Role Objectives & KPIs Deliver production grade AI platforms and systems that generate measurable business value Ensure AI solutions are scalable, reliable, secure and cost effective Reduce operational risk through strong governance, automation and engineering standards Successful end to end delivery of complex AI initiatives to agreed quality and timelines Strengthen trust in AI as a decision making and operational capability Strong stakeholder satisfaction and trust in AI delivery Act as a senior technical role model within the Data Science & AI function Skills and Experience: Significant experience in AI Engineering, ML Engineering or Software Engineering with proven production delivery Deep expertise in LLMs, generative AI, agentic systems, RAG architectures and vector databases Strong experience building distributed systems, microservices and scalable API driven platforms Advanced experience with GCP AI stack (Vertex AI, BigQuery, Cloud Run, Cloud Functions, Cloud SQL, Agent Engine, AlloyDB etc.) Strong Python skills and experience building production grade AI services Experience implementing LLMOps, MLOps, CI/CD and infrastructure automation Expertise in developing applications with React, NextJS. Strong understanding of responsible AI, security, governance and data compliance Ability to influence technical direction and communicate effectively with senior stakeholders Experience in large scale, multi brand, or global enterprises; retail experience is advantageous Delivery focused, pragmatic, and accountable Line management/mentoring experience will be preferable We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Senior Security Engineer (AI & DevSecOps) at iProov About iProov iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. How you can make an impact Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle. Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset. Continuously mature automated security controls into CI/CD pipelines and infrastructure as code deployments, championing the DevSecOps culture across a large engineering organisation. Take hands on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated. Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows. Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required. Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure. Act as the primary technical security partner to our GRC focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls. Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated. Qualifications A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems. Proven, hands on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure as code principles and the security implications of how infrastructure is defined and provisioned. Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero trust networking. A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM specific attack vectors. Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function. Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments. The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings. Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalized 1:1 career coaching with our in house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve.
08/06/2026
Full time
Senior Security Engineer (AI & DevSecOps) at iProov About iProov iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. How you can make an impact Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle. Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset. Continuously mature automated security controls into CI/CD pipelines and infrastructure as code deployments, championing the DevSecOps culture across a large engineering organisation. Take hands on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated. Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows. Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required. Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure. Act as the primary technical security partner to our GRC focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls. Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated. Qualifications A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems. Proven, hands on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure as code principles and the security implications of how infrastructure is defined and provisioned. Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero trust networking. A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM specific attack vectors. Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function. Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments. The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings. Benefits 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) Growth Shares allocated after passing probation (6 months of service) Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme Nursery Sacrifice Scheme Work Overseas Perk - Work globally for up to 2 weeks Life Assurance SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family Benefit from personalized 1:1 career coaching with our in house Occupational Psychologist Award winning L&D platform with personal allocated training budgets Enhanced paid family leave Flexible hybrid working environment Free Barista Coffee/Tea, biscuits with fruit in the WeWork office Free access to WeWork discounts and free online well being sessions Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: Private Health cover including Dental, Optical, and Audiology 50% off monthly gym memberships Apple watches significantly discounted based member vitality status Half price trainers with Runners Need Weekly rewards - Free coffee with Café Nero Monthly rewards - Free Cinema ticket Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status Amazon prime free months based on activity Up to 25% cashback at Waitrose when buying healthy foods75% off stays at Champneys Health Spas Allen Carr's £299 no smoking programme for free Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace Discounts on Weight Watchers As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve.
, United KingdomJob Family Group:Trading JobsWorker Type:RegularPosting Start Date:June 5, 2026Business Unit:Trading and SupplyExperience Level:Experienced ProfessionalsJob Description:What's the roleThe Reference Data lead is responsible for owning and managing Shell's data sources of reference data across Trading and Supply. This role requires a strong background in master data management and ensures that reference data is accurate, consistent, and governed, forming the backbone for analytics, automation, and ETRM and reporting. This includes counterparty data, calendars/holidays, units of measure (UoM), and settlement details.By defining data contracts, stewarding lineage, and embedding governance practices, this role enables interoperability across platforms like Data.Shell, reduces duplication, and supports regulatory compliance. Acting as a trusted partner to Risk, Finance, Front Office, and IDT, the Reference Data lead drives adoption of a single source of truth and fosters a culture of data stewardship and ownership.What you'll be doingKey Responsibilities1. Reference Data StrategyDevelop and maintain a unified reference data strategy aligned with Trading and Supply priorities.Own golden sources for key reference data domains (counterparty, calendars/holidays, UoM, settlements).Define and enforce data contracts, lineage, and stewardship practices.2. Enable Consistency & IntegrationEnsure all business units-especially ADA and ASPIRE projects-operate from a single, trusted source of reference data.Integrate reference data with TED and Data.Shell platforms to enable interoperability and governance.3. Business Enablement & AdoptionPartner with business, Data governance team, Risk, Finance, Front Office, and IDT to ensure adoption and compliance with reference data standards.Support ADA and ASPIRE projects by providing accurate, accessible, and governed reference data for analytics and automation.4. Data Quality & ControlEstablish and monitor data quality metrics for reference data domains.Drive continuous improvement to eliminate duplication and reduce reconciliation efforts.5. Governance & OversightWork with the Head of Data Governance to set up a Reference Data Council for oversight and alignment.Ensure reference data practices support regulatory compliance and auditability.Key Benefits of the RoleImproved data quality and trust across business processes.Faster onboarding of new data-driven initiatives.Simplified integration and reporting.Stronger data governance and stewardship.What you bringStrong understanding of reference data management in trading environmentsExperience in data governance, lineage, and data contractsFamiliarity with enterprise data platforms, master data management, and governance tools (e.g., Unity Catalog, Collibra, Informatica)Ability to influence cross-functional teams and drive adoption of standardsAbility to translate and communicate complex requirements, with a strong understanding of how critical data underpins business processesExposure to regulatory requirements and audit processesExposure to Generative AI and Agentic AI tools and processes a plusWhat we offerYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.Shell in The United KingdomShell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
08/06/2026
Full time
, United KingdomJob Family Group:Trading JobsWorker Type:RegularPosting Start Date:June 5, 2026Business Unit:Trading and SupplyExperience Level:Experienced ProfessionalsJob Description:What's the roleThe Reference Data lead is responsible for owning and managing Shell's data sources of reference data across Trading and Supply. This role requires a strong background in master data management and ensures that reference data is accurate, consistent, and governed, forming the backbone for analytics, automation, and ETRM and reporting. This includes counterparty data, calendars/holidays, units of measure (UoM), and settlement details.By defining data contracts, stewarding lineage, and embedding governance practices, this role enables interoperability across platforms like Data.Shell, reduces duplication, and supports regulatory compliance. Acting as a trusted partner to Risk, Finance, Front Office, and IDT, the Reference Data lead drives adoption of a single source of truth and fosters a culture of data stewardship and ownership.What you'll be doingKey Responsibilities1. Reference Data StrategyDevelop and maintain a unified reference data strategy aligned with Trading and Supply priorities.Own golden sources for key reference data domains (counterparty, calendars/holidays, UoM, settlements).Define and enforce data contracts, lineage, and stewardship practices.2. Enable Consistency & IntegrationEnsure all business units-especially ADA and ASPIRE projects-operate from a single, trusted source of reference data.Integrate reference data with TED and Data.Shell platforms to enable interoperability and governance.3. Business Enablement & AdoptionPartner with business, Data governance team, Risk, Finance, Front Office, and IDT to ensure adoption and compliance with reference data standards.Support ADA and ASPIRE projects by providing accurate, accessible, and governed reference data for analytics and automation.4. Data Quality & ControlEstablish and monitor data quality metrics for reference data domains.Drive continuous improvement to eliminate duplication and reduce reconciliation efforts.5. Governance & OversightWork with the Head of Data Governance to set up a Reference Data Council for oversight and alignment.Ensure reference data practices support regulatory compliance and auditability.Key Benefits of the RoleImproved data quality and trust across business processes.Faster onboarding of new data-driven initiatives.Simplified integration and reporting.Stronger data governance and stewardship.What you bringStrong understanding of reference data management in trading environmentsExperience in data governance, lineage, and data contractsFamiliarity with enterprise data platforms, master data management, and governance tools (e.g., Unity Catalog, Collibra, Informatica)Ability to influence cross-functional teams and drive adoption of standardsAbility to translate and communicate complex requirements, with a strong understanding of how critical data underpins business processesExposure to regulatory requirements and audit processesExposure to Generative AI and Agentic AI tools and processes a plusWhat we offerYou bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.Progress as a person as we work on the energy transition together.Continuously grow the transferable skills you need to get ahead.Work at the forefront of technology, trends, and practices.Collaborate with experienced colleagues with unique expertise.Achieve your balance in a values-led culture that encourages you to be the best version of yourself.Benefit from flexible working hours, and the possibility of remote/mobile working.Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.Take advantage of paid parental leave, including for non-birthing parents.Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.Grow as you progress through diverse career opportunities in national andinternational teams.Gain access to a wide range of training and development programmes.Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.Shell in The United KingdomShell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.-DISCLAIMER:Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
ICT Head of Cyber Security Office: King's College Hospital NHS Foundation Trust - Denmark Hill Closing date: 18 June 2026 Overview: The ICT Head of Cyber Security will act as the Trust's expert on cyber security protection, detection, response, and recovery. The role sets the strategic direction for cyber threat management and the planning of security solutions, while leading and developing the Trust's cyber security team. Main duties of the job Lead strategic planning for current and future IT security solutions, aligning with best practice and emerging technologies Collaborate with teams to ensure compliance with security standards Lead on internal and external audits and audit preparation relating to IT security Maintain compliance with standards including DSPT, CareCERT, Cyber Essentials+, NIS, and ISO 27001 Act as the Trust's advisor on cyber security protection, detection, response and recovery Develop and advise on implementing policies, procedures, and guidance for cyber and IT security systems and processes Advise ICT senior leaders to shape a robust IT security service across the department and its systems Monitor incidents and take appropriate actions to correct, notify and prevent reoccurrence Work with technical teams to maintain all security tools and technology used in the department Work with technical teams to deliver and manage cyber security and compliance across internal and externally hosted systems Undertake scoping and delivery of penetration tests and ensure actions are resolved Supporting wider IT functions in the evaluation and implementation of new technology and controls Defining and documenting a security incident response program Respond to high priority NHS Digital Care Cert alerts in line with NHS Digital requirements Produce a monthly cyber security KPI report for the Trust Information Governance Committee and ICT senior leaders Job responsibilities Maintain, update, and implement Trust policies in scope of the ICT department covering all aspects of information security and cyber activities Draft, develop, implement and maintain a portfolio of policies relating to all aspects of cyber security within ICT Ensure compliance with Trust policy and procedures is fully supported in forums such as the Trust unsupported systems group, the Trust ATP management group, patch management groups and any other future forums Provide expertise around Cyber Security for the purchase of new systems and applications via the Trust ICT PMO processes and procurement. Ensure all new systems and applications to be deployed across the estate have a full security review and sign off before proceeding to go-live Carry out Continual Service Improvement (CSI) of existing Trust processes and procedures Identify, propose and implement changes to practices and procedures required in departmental and user environment to improve service levels Ensure that all cyber security risks are updated and managed via the Trust risk and issues process Manage the Change Control process within the ICT department Revenue and staffing budget holder for IT Security, including procurement of physical assets or supplies and capital expenditure Advise departments on the security of IT equipment Monitor and advise on software licence compliance in association with the Software Asset Manager Advice and guidance on the purchase of IT security equipment Exercise duty of care when using Trust equipment (computers and software) Advise ICT senior leaders on the most cost effective method for maintaining the integrity and security of data and equipment Regularly research security developments and requirements on national forums and support from the National Cybersecurity Centre Regularly research virus and security alerts provided by NHS information security service Keep up to date with developments in IT infrastructure and related technologies Contribute to the ICT Cyber security approach and strategy Undertake surveys and compliance audits determined by legislation and national guidelines using on line and developed information systems when necessary, to ascertain scores against the standards Line manage the technical staff within the cyber security team. Participate in regular performance appraisal meetings and ensure each team member has a clear set of objectives and development plans Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's disciplinary or performance procedures where formal action is necessary Ensure working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety, ensuring the environment in which you and your staff work is safe, clean and tidy Observe and continually promote equal opportunities in compliance with the Trust's policies and values Develop team morale and motivation through effective personal leadership, ensuring views and decisions are communicated both up and down the management structure Communicate highly complex issues to a wide range of non technical end users from multiple backgrounds and organisations, including difficult users Have excellent documentation writing skills to create and develop processes and procedures relating to the services delivered by the cyber security team Communicate effectively with third party vendors around the Trust cyber security requirements Have excellent interpersonal skills, building effective professional relationships with end users, departmental system administrators and departmental managers Be an effective team player, and act on your own initiative Provide training to groups (large and small) and provide ad hoc advice to other support staff Have effective communication skills, both verbal and written, essential for liaising with individuals at all levels of the Trust, from board level to lower grade staff Provide expert advice to line manager on all matters relating to cyber security impact Apply industry standard project management approaches to the implementation of all cyber security deployment work with the Trust projects and programme team Work with Trust teams to ensure a programme to deliver induction messages to meet statutory training requirements in information security and cyber security Plan and manage a range of cyber security groups and forums such as the ATP group, unsupported systems group, ICT security reviews group and patch management group Plan and manage the Trust Cyber security risk register as part of the wider ICT risks and their link to the Trust risks Maintain the agreed work programme with the team and ensure through time management and objective setting that targets are achieved Lead, coach and manage the performance of the team in line with good people management practices, recognising excellence and addressing underperformance Ensure the team is compliant with all statutory, mandatory training together with any professional training requirements, keeping them up to date and fully compliant Manage team absences including sickness in line with Trust policy, ensuring the appropriate return to work meetings occur, e roster is updated and productivity remains at the highest possible level Identify and fill vacancies that arise within the team in line with the Trust's recruitment policy and process Identify talent and support the internal talent management process in order to attract and retain and succession plan for your people Review skill mix at regular intervals to maximise resource utilisation/allocation, ensuring job descriptions are kept up to date Ensure overall wellbeing of the team is maintained, continuously supporting improved morale and implementing a culture of zero tolerance for bullying and harassment Have a general duty of care for own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post Observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations Observe and maintain strict confidentiality of personal information relating to patients and staff Be responsible, with management support, for personal development and actively contribute to the development of colleagues Person Specification Education and Qualifications Educated to Degree Level or significant cyber security experience plus Master's level or equivalent experience Hold and retain a security industry recognised qualification (HCISSP, CISSP, CISM, CISA, CRISC, CSSP) ITIL Foundation, Prince 2 Foundation; knowledge of the full product development lifecycle Knowledge and Experience Broad technical knowledge covering all aspects of infrastructure from networking, end user devices through to servers and data centres Fluent, logical and confident communication with a wide range of staff levels; possess good interpersonal and communication skills Broad experience using a range of cyber security software and applications (access control software, anti virus software, network monitoring tools, Microsoft security features, PAMs, internet monitoring tools . click apply for full job details
08/06/2026
Full time
ICT Head of Cyber Security Office: King's College Hospital NHS Foundation Trust - Denmark Hill Closing date: 18 June 2026 Overview: The ICT Head of Cyber Security will act as the Trust's expert on cyber security protection, detection, response, and recovery. The role sets the strategic direction for cyber threat management and the planning of security solutions, while leading and developing the Trust's cyber security team. Main duties of the job Lead strategic planning for current and future IT security solutions, aligning with best practice and emerging technologies Collaborate with teams to ensure compliance with security standards Lead on internal and external audits and audit preparation relating to IT security Maintain compliance with standards including DSPT, CareCERT, Cyber Essentials+, NIS, and ISO 27001 Act as the Trust's advisor on cyber security protection, detection, response and recovery Develop and advise on implementing policies, procedures, and guidance for cyber and IT security systems and processes Advise ICT senior leaders to shape a robust IT security service across the department and its systems Monitor incidents and take appropriate actions to correct, notify and prevent reoccurrence Work with technical teams to maintain all security tools and technology used in the department Work with technical teams to deliver and manage cyber security and compliance across internal and externally hosted systems Undertake scoping and delivery of penetration tests and ensure actions are resolved Supporting wider IT functions in the evaluation and implementation of new technology and controls Defining and documenting a security incident response program Respond to high priority NHS Digital Care Cert alerts in line with NHS Digital requirements Produce a monthly cyber security KPI report for the Trust Information Governance Committee and ICT senior leaders Job responsibilities Maintain, update, and implement Trust policies in scope of the ICT department covering all aspects of information security and cyber activities Draft, develop, implement and maintain a portfolio of policies relating to all aspects of cyber security within ICT Ensure compliance with Trust policy and procedures is fully supported in forums such as the Trust unsupported systems group, the Trust ATP management group, patch management groups and any other future forums Provide expertise around Cyber Security for the purchase of new systems and applications via the Trust ICT PMO processes and procurement. Ensure all new systems and applications to be deployed across the estate have a full security review and sign off before proceeding to go-live Carry out Continual Service Improvement (CSI) of existing Trust processes and procedures Identify, propose and implement changes to practices and procedures required in departmental and user environment to improve service levels Ensure that all cyber security risks are updated and managed via the Trust risk and issues process Manage the Change Control process within the ICT department Revenue and staffing budget holder for IT Security, including procurement of physical assets or supplies and capital expenditure Advise departments on the security of IT equipment Monitor and advise on software licence compliance in association with the Software Asset Manager Advice and guidance on the purchase of IT security equipment Exercise duty of care when using Trust equipment (computers and software) Advise ICT senior leaders on the most cost effective method for maintaining the integrity and security of data and equipment Regularly research security developments and requirements on national forums and support from the National Cybersecurity Centre Regularly research virus and security alerts provided by NHS information security service Keep up to date with developments in IT infrastructure and related technologies Contribute to the ICT Cyber security approach and strategy Undertake surveys and compliance audits determined by legislation and national guidelines using on line and developed information systems when necessary, to ascertain scores against the standards Line manage the technical staff within the cyber security team. Participate in regular performance appraisal meetings and ensure each team member has a clear set of objectives and development plans Ensure performance issues are dealt with in an appropriate and timely manner and follow the Trust's disciplinary or performance procedures where formal action is necessary Ensure working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety, ensuring the environment in which you and your staff work is safe, clean and tidy Observe and continually promote equal opportunities in compliance with the Trust's policies and values Develop team morale and motivation through effective personal leadership, ensuring views and decisions are communicated both up and down the management structure Communicate highly complex issues to a wide range of non technical end users from multiple backgrounds and organisations, including difficult users Have excellent documentation writing skills to create and develop processes and procedures relating to the services delivered by the cyber security team Communicate effectively with third party vendors around the Trust cyber security requirements Have excellent interpersonal skills, building effective professional relationships with end users, departmental system administrators and departmental managers Be an effective team player, and act on your own initiative Provide training to groups (large and small) and provide ad hoc advice to other support staff Have effective communication skills, both verbal and written, essential for liaising with individuals at all levels of the Trust, from board level to lower grade staff Provide expert advice to line manager on all matters relating to cyber security impact Apply industry standard project management approaches to the implementation of all cyber security deployment work with the Trust projects and programme team Work with Trust teams to ensure a programme to deliver induction messages to meet statutory training requirements in information security and cyber security Plan and manage a range of cyber security groups and forums such as the ATP group, unsupported systems group, ICT security reviews group and patch management group Plan and manage the Trust Cyber security risk register as part of the wider ICT risks and their link to the Trust risks Maintain the agreed work programme with the team and ensure through time management and objective setting that targets are achieved Lead, coach and manage the performance of the team in line with good people management practices, recognising excellence and addressing underperformance Ensure the team is compliant with all statutory, mandatory training together with any professional training requirements, keeping them up to date and fully compliant Manage team absences including sickness in line with Trust policy, ensuring the appropriate return to work meetings occur, e roster is updated and productivity remains at the highest possible level Identify and fill vacancies that arise within the team in line with the Trust's recruitment policy and process Identify talent and support the internal talent management process in order to attract and retain and succession plan for your people Review skill mix at regular intervals to maximise resource utilisation/allocation, ensuring job descriptions are kept up to date Ensure overall wellbeing of the team is maintained, continuously supporting improved morale and implementing a culture of zero tolerance for bullying and harassment Have a general duty of care for own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post Observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations Observe and maintain strict confidentiality of personal information relating to patients and staff Be responsible, with management support, for personal development and actively contribute to the development of colleagues Person Specification Education and Qualifications Educated to Degree Level or significant cyber security experience plus Master's level or equivalent experience Hold and retain a security industry recognised qualification (HCISSP, CISSP, CISM, CISA, CRISC, CSSP) ITIL Foundation, Prince 2 Foundation; knowledge of the full product development lifecycle Knowledge and Experience Broad technical knowledge covering all aspects of infrastructure from networking, end user devices through to servers and data centres Fluent, logical and confident communication with a wide range of staff levels; possess good interpersonal and communication skills Broad experience using a range of cyber security software and applications (access control software, anti virus software, network monitoring tools, Microsoft security features, PAMs, internet monitoring tools . click apply for full job details
Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust - Denmark Hill Town London Salary £75,328 - £86,114 per annum, including high cost allowance Salary period Yearly Closing 18/06/:59 King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley. We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. Main duties of the job Lead strategic planning for current and future IT security solutions, aligning with best practice and emerging technologies Collaborate with teams to ensure compliance with security standards Lead on internal and external audits and audit preparation relating to IT security Maintain compliance with standards including DSPT, CareCERT, Cyber Essentials+, NIS, and ISO 27001 Act as the Trusts advisor on cyber security protection, detection, response and recovery Develop and advise on implementing policies, procedures, and guidance for cyber and IT security systems and processes Advise ICT senior leaders to shape a robust IT security service across the department and its systems Monitor incidents and take appropriate actions to correct, notify and prevent reoccurrence Work with the Technical teams to maintain all security tools and technology used in the department Work with technical teams to deliver and manage cyber security and compliance across internal and externally hosted systems Undertake scoping and delivery of penetration tests and ensure actions are resolved Supporting wider IT functions in the evaluation and implementation of new technology and controls Defining and documenting a security incident response program Respond to High priority NHS Digital Care Cert alerts in line with NHS Digital requirements Produce a monthly cyber security KPI report for the Trust Information Governance Committee and ICT senior leaders Working for our organisation The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person centred, digitally enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. Detailed job description and main responsibilities Policy and Service Development Maintain, update and implement Trust policies in scope of the ICT department covering all aspects of information security and Cyber activities. Draft, develop, implement and maintain a portfolio of policies relating to all aspects of Cyber Security within ICT. Ensure compliance with Trust policy and procedures are fully supported in forums such as the Trust unsupported systems group, the Trust ATP management group, patch management groups and any other future forums. Provide expertise around Cyber Security for the purchase of new systems and applications via the Trust ICT PMO processes and procurement. Ensure all new systems and applications to be deployed across the estate have a full security review and sign off before proceeding to go live. Carry out Continual Service Improvement (CSI) of existing Trust processes and procedures Identify, propose and implement any changes to practices, procedures required in departmental and user environment to improve service levels. Ensuring that all cyber security risks are updated and managed via the Trust risk and issues process Manage the Change Control process withing the ICT department Financial and Physical Resources Revenue and staffing budget holder for IT Security, including procurement of physical assets or supplies and capital expenditure. Advise departments on the security of IT equipment. Monitor and advice on software licence compliance in association with the Software Asset Manager. Advice and guidance on the purchase of IT security equipment. Exercise duty of care when using Trust equipment i.e. computers and software. Advise ICT senior leaders group on the most cost effective method for maintaining the integrity and security of data and equipment. Research and Development Regularly researches into security developments and requirements, linking into national forums and support from the National Cyber security Centre. Regularly researches Virus and security alerts provided by NHS information security service. Keeping up to date with developments in IT Infrastructure and related technologies. Contribute to the ICT Cyber security approach and strategy. To undertake surveys and compliance audits determined by legislation and national guidelines, using both on line and developed information systems when necessary, to ascertain scores against the standards. Staff Management Line management of the technical staff within the cyber security team. Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans. Ensuring performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary. Ensuring that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy Observing and continually promoting equal opportunities in compliance with the Trust's policies and values. Developing team morale and motivation through effective personal leadership, ensuring views and decisions are communicated both up and down the management structure. Communication Ability to communicate highly complex issues to a wide range of non technical end users from multiple backgrounds and organisations, including "difficult" users Must have excellent documentation writing skills to create and develop processes and procedures relating to the services delivered by the cyber security team. Ability to communicate effectively with 3rd party vendors around the Trust cyber security requirements. Excellent interpersonal skills, building effective professional relationships with end users, departmental system administrators and departmental managers Ability to perform as an effective team player, and on own initiative Providing training to groups (large and small) and provides ad hoc advice to other support staff Effective communication skills, both verbal and written, are essential with the post holder expected to liaise with individuals at all levels of the Trust, Board level to lower grade staff Provide expert advice to line manager on all matters relating to cyber security impact. Project Management Apply industry standard project management approaches to the implementation of all cyber security deployment work with the Trust projects and programme team. Together with Trust teams to ensure a programme to deliver inductions messages to ensure that core training on statutory subjects meet the needs of the information security and cyber security requirements. Planning and management of a range of cyber security groups and forums such as the ATP group, unsupported systems group, ICT security reviews group and patch management group. Planning and management of the Trust Cyber security risk register as part of the wider ICT risks and their link to the Trust risks. To maintain the agreed work program with the team and ensuring through time management and objective setting that targets are achieved. People Management and Performance Lead, coach and manage the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed. Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans. Ensure the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant. Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e roster is updated and productivity is at keep to the highest possible level. Identify and fill any vacancies that arise within the team in line with the Trust's recruitment policy and process. . click apply for full job details
08/06/2026
Full time
Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust - Denmark Hill Town London Salary £75,328 - £86,114 per annum, including high cost allowance Salary period Yearly Closing 18/06/:59 King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley. We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements. Main duties of the job Lead strategic planning for current and future IT security solutions, aligning with best practice and emerging technologies Collaborate with teams to ensure compliance with security standards Lead on internal and external audits and audit preparation relating to IT security Maintain compliance with standards including DSPT, CareCERT, Cyber Essentials+, NIS, and ISO 27001 Act as the Trusts advisor on cyber security protection, detection, response and recovery Develop and advise on implementing policies, procedures, and guidance for cyber and IT security systems and processes Advise ICT senior leaders to shape a robust IT security service across the department and its systems Monitor incidents and take appropriate actions to correct, notify and prevent reoccurrence Work with the Technical teams to maintain all security tools and technology used in the department Work with technical teams to deliver and manage cyber security and compliance across internal and externally hosted systems Undertake scoping and delivery of penetration tests and ensure actions are resolved Supporting wider IT functions in the evaluation and implementation of new technology and controls Defining and documenting a security incident response program Respond to High priority NHS Digital Care Cert alerts in line with NHS Digital requirements Produce a monthly cyber security KPI report for the Trust Information Governance Committee and ICT senior leaders Working for our organisation The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person centred, digitally enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. Detailed job description and main responsibilities Policy and Service Development Maintain, update and implement Trust policies in scope of the ICT department covering all aspects of information security and Cyber activities. Draft, develop, implement and maintain a portfolio of policies relating to all aspects of Cyber Security within ICT. Ensure compliance with Trust policy and procedures are fully supported in forums such as the Trust unsupported systems group, the Trust ATP management group, patch management groups and any other future forums. Provide expertise around Cyber Security for the purchase of new systems and applications via the Trust ICT PMO processes and procurement. Ensure all new systems and applications to be deployed across the estate have a full security review and sign off before proceeding to go live. Carry out Continual Service Improvement (CSI) of existing Trust processes and procedures Identify, propose and implement any changes to practices, procedures required in departmental and user environment to improve service levels. Ensuring that all cyber security risks are updated and managed via the Trust risk and issues process Manage the Change Control process withing the ICT department Financial and Physical Resources Revenue and staffing budget holder for IT Security, including procurement of physical assets or supplies and capital expenditure. Advise departments on the security of IT equipment. Monitor and advice on software licence compliance in association with the Software Asset Manager. Advice and guidance on the purchase of IT security equipment. Exercise duty of care when using Trust equipment i.e. computers and software. Advise ICT senior leaders group on the most cost effective method for maintaining the integrity and security of data and equipment. Research and Development Regularly researches into security developments and requirements, linking into national forums and support from the National Cyber security Centre. Regularly researches Virus and security alerts provided by NHS information security service. Keeping up to date with developments in IT Infrastructure and related technologies. Contribute to the ICT Cyber security approach and strategy. To undertake surveys and compliance audits determined by legislation and national guidelines, using both on line and developed information systems when necessary, to ascertain scores against the standards. Staff Management Line management of the technical staff within the cyber security team. Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans. Ensuring performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary. Ensuring that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy Observing and continually promoting equal opportunities in compliance with the Trust's policies and values. Developing team morale and motivation through effective personal leadership, ensuring views and decisions are communicated both up and down the management structure. Communication Ability to communicate highly complex issues to a wide range of non technical end users from multiple backgrounds and organisations, including "difficult" users Must have excellent documentation writing skills to create and develop processes and procedures relating to the services delivered by the cyber security team. Ability to communicate effectively with 3rd party vendors around the Trust cyber security requirements. Excellent interpersonal skills, building effective professional relationships with end users, departmental system administrators and departmental managers Ability to perform as an effective team player, and on own initiative Providing training to groups (large and small) and provides ad hoc advice to other support staff Effective communication skills, both verbal and written, are essential with the post holder expected to liaise with individuals at all levels of the Trust, Board level to lower grade staff Provide expert advice to line manager on all matters relating to cyber security impact. Project Management Apply industry standard project management approaches to the implementation of all cyber security deployment work with the Trust projects and programme team. Together with Trust teams to ensure a programme to deliver inductions messages to ensure that core training on statutory subjects meet the needs of the information security and cyber security requirements. Planning and management of a range of cyber security groups and forums such as the ATP group, unsupported systems group, ICT security reviews group and patch management group. Planning and management of the Trust Cyber security risk register as part of the wider ICT risks and their link to the Trust risks. To maintain the agreed work program with the team and ensuring through time management and objective setting that targets are achieved. People Management and Performance Lead, coach and manage the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed. Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans. Ensure the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant. Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e roster is updated and productivity is at keep to the highest possible level. Identify and fill any vacancies that arise within the team in line with the Trust's recruitment policy and process. . click apply for full job details
£32,260 to £36,251 per annum (for exceptional performers, there is scope for further progression up to £41,689 per annum). The role is based on site in the named location. Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond. We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby. As a Digital Delivery Coordinator, you'll be the organisational heartbeat of our technical delivery teams - keeping projects moving, information flowing and activity running smoothly across a busy digital environment. You'll plan and track work, manage dependencies, coordinate technical resources and ensure documentation, reporting and governance are always sharp, accurate and audit-ready. You'll work across multiple technical workstreams, supporting deployments, testing phases, supplier activity and day-to-day operations. You won't manage people, but you'll influence widely - driving clarity, shaping meetings, escalating risks early and helping senior technical leads make informed decisions. This role is a launchpad into digital delivery or technical coordination, gaining exposure to infrastructure, applications, data, service management and supplier engagement. This is a fast-paced, varied role where your organisation, communication and problem-solving skills will make a visible difference from day one. Contract: 12 month fixed term Anticipated interview date: Wednesday 24th June 2026 Experience Demonstrable experience coordinating complex technical or digital delivery activities across multiple concurrent workstreams. Proven track record of structured planning, scheduling and dependency management within technical, engineering or digital environments. Experience maintaining high quality project documentation, including version control, audit ready records and structured reporting. Experience working with technical teams, suppliers and contractors, ensuring smooth onboarding, access provisioning and operational readiness. Experience producing clear, concise management information and dashboards, translating technical or operational data into actionable insights. Experience coordinating technical resources, logistics or specialist equipment to support deployments, testing phases or supplier activity. Experience applying organisational processes, quality controls and compliance standards within a digital or technical function. Experience managing operational or project related data (e.g., asset registers, ticketing systems, project tools) with a strong focus on accuracy and integrity. Experience communicating clearly and confidently with a wide range of stakeholders, including technical teams, suppliers and internal colleagues. Skills, knowledge & abilities Strong proficiency in Microsoft 365 tools, particularly Excel, Teams, SharePoint and Word, with the ability to use them for tracking, reporting and documentation. Strong organisational and planning skills, with the ability to sequence work, manage competing priorities and maintain delivery momentum. Excellent communication skills, able to translate complex technical information into clear, accessible updates for diverse audiences. Skilled in risk identification, escalation and mitigation, with sound judgement on when to involve senior technical leads. High attention to detail, ensuring accuracy, consistency and completeness across documentation, data and reporting. Strong facilitation skills, able to run structured meetings, drive clarity of actions and hold contributors accountable. Competent in using project management, collaboration and reporting tools (e.g., Jira, DevOps, ServiceNow, Miro, Power BI, SharePoint). Understanding of technical delivery lifecycles, including deployments, testing phases, change control and supplier engagement. Knowledge of governance frameworks, quality assurance practices and audit requirements within digital/technical environments. Awareness of data quality principles, including accuracy, completeness, consistency and traceability. Understanding of how technical teams (e.g., infrastructure, applications, data, networks) interact and depend on one another. Ability to coordinate and assure complex technical activity without needing to be the technical decision maker. Ability to anticipate delivery risks, identify constraints early and drive timely resolution. Ability to maintain calm, structured control in fast moving or high pressure delivery environments. Ability to build strong working relationships across technical teams, suppliers and internal stakeholders. Ability to work autonomously, taking ownership of delivery oversight while knowing when to escalate. Benefits Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata). Wellbeing benefits and support including family-friendly policies and comprehensive Employee Assistance Programme. Access to staff discounts at high street retailers. Discounted onsite gym. Cycle to Work scheme. A flexible working environment. A commitment to personal and professional development. For further information and informal enquiries regarding the role, please contact Nick Hinckley, Head of Solutions Integrations and Data via . For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via . The University does not sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK. Equity, diversity and inclusion The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, gender identity, race, religion or belief, sex and sexual orientation. We are Disability Confident Employers and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes. We are trans and non-binary inclusive and support staff in choosing preferred titles and pronouns. Shortlisting is anonymised to reduce unconscious bias. We actively celebrate the knowledge, experience and talents each person brings and welcome applicants from diverse backgrounds. We are committed to embedding sustainability in all aspects of the University and expect staff to support the objective to reach net zero carbon by 2050. How to apply You can apply by submitting an online application. If you require any assistance, including documentation in an alternative format, contact the Recruitment team at . The University reserves the right to close this vacancy early if we receive a high volume of applications. Please ensure you submit your application promptly. Please note all applications must be submitted online by Midnight GMT on the closing date. The University of Derby is committed to safeguarding and promoting the welfare of all staff, students and children.
07/06/2026
Full time
£32,260 to £36,251 per annum (for exceptional performers, there is scope for further progression up to £41,689 per annum). The role is based on site in the named location. Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond. We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby. As a Digital Delivery Coordinator, you'll be the organisational heartbeat of our technical delivery teams - keeping projects moving, information flowing and activity running smoothly across a busy digital environment. You'll plan and track work, manage dependencies, coordinate technical resources and ensure documentation, reporting and governance are always sharp, accurate and audit-ready. You'll work across multiple technical workstreams, supporting deployments, testing phases, supplier activity and day-to-day operations. You won't manage people, but you'll influence widely - driving clarity, shaping meetings, escalating risks early and helping senior technical leads make informed decisions. This role is a launchpad into digital delivery or technical coordination, gaining exposure to infrastructure, applications, data, service management and supplier engagement. This is a fast-paced, varied role where your organisation, communication and problem-solving skills will make a visible difference from day one. Contract: 12 month fixed term Anticipated interview date: Wednesday 24th June 2026 Experience Demonstrable experience coordinating complex technical or digital delivery activities across multiple concurrent workstreams. Proven track record of structured planning, scheduling and dependency management within technical, engineering or digital environments. Experience maintaining high quality project documentation, including version control, audit ready records and structured reporting. Experience working with technical teams, suppliers and contractors, ensuring smooth onboarding, access provisioning and operational readiness. Experience producing clear, concise management information and dashboards, translating technical or operational data into actionable insights. Experience coordinating technical resources, logistics or specialist equipment to support deployments, testing phases or supplier activity. Experience applying organisational processes, quality controls and compliance standards within a digital or technical function. Experience managing operational or project related data (e.g., asset registers, ticketing systems, project tools) with a strong focus on accuracy and integrity. Experience communicating clearly and confidently with a wide range of stakeholders, including technical teams, suppliers and internal colleagues. Skills, knowledge & abilities Strong proficiency in Microsoft 365 tools, particularly Excel, Teams, SharePoint and Word, with the ability to use them for tracking, reporting and documentation. Strong organisational and planning skills, with the ability to sequence work, manage competing priorities and maintain delivery momentum. Excellent communication skills, able to translate complex technical information into clear, accessible updates for diverse audiences. Skilled in risk identification, escalation and mitigation, with sound judgement on when to involve senior technical leads. High attention to detail, ensuring accuracy, consistency and completeness across documentation, data and reporting. Strong facilitation skills, able to run structured meetings, drive clarity of actions and hold contributors accountable. Competent in using project management, collaboration and reporting tools (e.g., Jira, DevOps, ServiceNow, Miro, Power BI, SharePoint). Understanding of technical delivery lifecycles, including deployments, testing phases, change control and supplier engagement. Knowledge of governance frameworks, quality assurance practices and audit requirements within digital/technical environments. Awareness of data quality principles, including accuracy, completeness, consistency and traceability. Understanding of how technical teams (e.g., infrastructure, applications, data, networks) interact and depend on one another. Ability to coordinate and assure complex technical activity without needing to be the technical decision maker. Ability to anticipate delivery risks, identify constraints early and drive timely resolution. Ability to maintain calm, structured control in fast moving or high pressure delivery environments. Ability to build strong working relationships across technical teams, suppliers and internal stakeholders. Ability to work autonomously, taking ownership of delivery oversight while knowing when to escalate. Benefits Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata). Wellbeing benefits and support including family-friendly policies and comprehensive Employee Assistance Programme. Access to staff discounts at high street retailers. Discounted onsite gym. Cycle to Work scheme. A flexible working environment. A commitment to personal and professional development. For further information and informal enquiries regarding the role, please contact Nick Hinckley, Head of Solutions Integrations and Data via . For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via . The University does not sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK. Equity, diversity and inclusion The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, gender identity, race, religion or belief, sex and sexual orientation. We are Disability Confident Employers and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes. We are trans and non-binary inclusive and support staff in choosing preferred titles and pronouns. Shortlisting is anonymised to reduce unconscious bias. We actively celebrate the knowledge, experience and talents each person brings and welcome applicants from diverse backgrounds. We are committed to embedding sustainability in all aspects of the University and expect staff to support the objective to reach net zero carbon by 2050. How to apply You can apply by submitting an online application. If you require any assistance, including documentation in an alternative format, contact the Recruitment team at . The University reserves the right to close this vacancy early if we receive a high volume of applications. Please ensure you submit your application promptly. Please note all applications must be submitted online by Midnight GMT on the closing date. The University of Derby is committed to safeguarding and promoting the welfare of all staff, students and children.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 2 June 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Job Title: IBM Planning Analytics (TM1) Developer Department: Finance Location: Finance Transformation / Finance Systems Team Reporting To: David Szabo Contract Type: Permanent Closing Date: 29 May 2026 Internal/External: Internal & External About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world's most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people-first, and customer-centric organisation and are motivated by continuous growth and operational excellence we'd love to hear from you. Role Overview We are looking for a high-calibre IBM Planning Analytics (TM1) Developer to join our Global Finance Systems team during a period of significant transformation. Initially, you will be the technical lead for the global rollout of our flagship forecasting tool, ensuring a seamless deployment and providing expert long-term support and system evolution. However, this is not just a "TM1 role." As we modernize our finance architecture, you will have the unique opportunity to become a multi-platform expert. We will provide dedicated investment and cross-training to help you master the Oracle EPM Cloud suite, specifically focusing on Financial Consolidation and Close (FCC), Account Reconciliations (ARCS), and our upcoming Oracle Tax reporting module (TRCS). This role is designed for a forward-thinking developer who wants to move beyond a single technology and become a comprehensive EPM Architect, bridging the gap between IBM's powerful modelling capabilities and Oracle's robust statutory reporting solutions. Key Responsibilities Initially, this role will be the technical lead for the rollout of our global forecasting tool, building the financial planning forecasting tool that provides bottom-up financial modelling of all the elements that drive our primary financial statements. Partnering with finance and business stakeholders, you will design, build and implement a robust driver based forecasting model within IBM Planning Analytics (TM1), aligned to business planning and forecasting requirements. Develop and maintain cubes, dimensions, hierarchies and rules to support scalable and auditable forecasting. Support testing, validation and reconciliation of forecast outputs during the project. Design user friendly Planning Analytics Workspace (PAW) dashboards, input templates and reports to support planner adoption. Ensure integration of the forecasting tool with source systems where applicable and downstream reporting outputs. Support forecast governance, including security, control checks, auditability and documentation. Provide knowledge transfer, documentation and user support to ensure sustainable ownership post implementation. Identify opportunities to enhance forecasting accuracy, automation and usability through continuous improvement. As we modernize our finance architecture, you will have the unique opportunity to become a multi-platform expert: Develop deep functional and technical expertise in Oracle Financial Consolidation and Close (FCC), Account Reconciliation Cloud Service (ARCS) and the Oracle Tax Reporting module (TRCS) through structured investment and cross training. Partner with Finance, Tax and Accounting stakeholders to understand business requirements and maintain applications to support period end close, consolidation, reconciliation and tax reporting processes, ensuring accuracy, control and compliance. Actively identify opportunities to improve efficiency, control and insight through process simplification and increased automation. Skills & Experience Required Engine Mastery: Expert proficiency in writing and troubleshooting TurboIntegrator (TI) processes and complex Rules/Feeders. Modern Interface Design: Hands-on experience building user-centric dashboards in Planning Analytics Workspace (PAW) and reports in Planning Analytics for Excel (PAfE). MDX Proficiency: Strong ability to write MDX for dynamic subsets and PAW-based reporting. Architecture & Design: Ability to design "Best Practice" dimensionality and multi-cube data flows (e.g., Opex, Capex, and Revenue models). Performance Tuning: Proven track record of optimizing model performance. Great Stakeholder Management: Exceptional communication skills with the ability to bridge the gap between technical system constraints and senior Finance leadership requirements. Analytical Mindset: The ability to translate complex business logic into lean, high-performance technical code. Financial Literacy: A solid grasp of financial planning and analysis (FP&A) processes, including budgeting, forecasting, and actuals reconciliation. EPM Evolution: A strong desire and aptitude to cross-train into the Oracle EPM Suite (specifically FCC, ARCS, and Tax). Global Rollout Experience: Experience supporting or leading global software deployments, including managing UAT, user training, and post-go-live stabilization. Retail Insight (Preferred): Prior experience in a Retail environment is highly advantageous-specifically understanding store-level drivers, inventory cycles, and margin analysis. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications
07/06/2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Tuesday 2 June 2026 at 00:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Job Title: IBM Planning Analytics (TM1) Developer Department: Finance Location: Finance Transformation / Finance Systems Team Reporting To: David Szabo Contract Type: Permanent Closing Date: 29 May 2026 Internal/External: Internal & External About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world's most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people-first, and customer-centric organisation and are motivated by continuous growth and operational excellence we'd love to hear from you. Role Overview We are looking for a high-calibre IBM Planning Analytics (TM1) Developer to join our Global Finance Systems team during a period of significant transformation. Initially, you will be the technical lead for the global rollout of our flagship forecasting tool, ensuring a seamless deployment and providing expert long-term support and system evolution. However, this is not just a "TM1 role." As we modernize our finance architecture, you will have the unique opportunity to become a multi-platform expert. We will provide dedicated investment and cross-training to help you master the Oracle EPM Cloud suite, specifically focusing on Financial Consolidation and Close (FCC), Account Reconciliations (ARCS), and our upcoming Oracle Tax reporting module (TRCS). This role is designed for a forward-thinking developer who wants to move beyond a single technology and become a comprehensive EPM Architect, bridging the gap between IBM's powerful modelling capabilities and Oracle's robust statutory reporting solutions. Key Responsibilities Initially, this role will be the technical lead for the rollout of our global forecasting tool, building the financial planning forecasting tool that provides bottom-up financial modelling of all the elements that drive our primary financial statements. Partnering with finance and business stakeholders, you will design, build and implement a robust driver based forecasting model within IBM Planning Analytics (TM1), aligned to business planning and forecasting requirements. Develop and maintain cubes, dimensions, hierarchies and rules to support scalable and auditable forecasting. Support testing, validation and reconciliation of forecast outputs during the project. Design user friendly Planning Analytics Workspace (PAW) dashboards, input templates and reports to support planner adoption. Ensure integration of the forecasting tool with source systems where applicable and downstream reporting outputs. Support forecast governance, including security, control checks, auditability and documentation. Provide knowledge transfer, documentation and user support to ensure sustainable ownership post implementation. Identify opportunities to enhance forecasting accuracy, automation and usability through continuous improvement. As we modernize our finance architecture, you will have the unique opportunity to become a multi-platform expert: Develop deep functional and technical expertise in Oracle Financial Consolidation and Close (FCC), Account Reconciliation Cloud Service (ARCS) and the Oracle Tax Reporting module (TRCS) through structured investment and cross training. Partner with Finance, Tax and Accounting stakeholders to understand business requirements and maintain applications to support period end close, consolidation, reconciliation and tax reporting processes, ensuring accuracy, control and compliance. Actively identify opportunities to improve efficiency, control and insight through process simplification and increased automation. Skills & Experience Required Engine Mastery: Expert proficiency in writing and troubleshooting TurboIntegrator (TI) processes and complex Rules/Feeders. Modern Interface Design: Hands-on experience building user-centric dashboards in Planning Analytics Workspace (PAW) and reports in Planning Analytics for Excel (PAfE). MDX Proficiency: Strong ability to write MDX for dynamic subsets and PAW-based reporting. Architecture & Design: Ability to design "Best Practice" dimensionality and multi-cube data flows (e.g., Opex, Capex, and Revenue models). Performance Tuning: Proven track record of optimizing model performance. Great Stakeholder Management: Exceptional communication skills with the ability to bridge the gap between technical system constraints and senior Finance leadership requirements. Analytical Mindset: The ability to translate complex business logic into lean, high-performance technical code. Financial Literacy: A solid grasp of financial planning and analysis (FP&A) processes, including budgeting, forecasting, and actuals reconciliation. EPM Evolution: A strong desire and aptitude to cross-train into the Oracle EPM Suite (specifically FCC, ARCS, and Tax). Global Rollout Experience: Experience supporting or leading global software deployments, including managing UAT, user training, and post-go-live stabilization. Retail Insight (Preferred): Prior experience in a Retail environment is highly advantageous-specifically understanding store-level drivers, inventory cycles, and margin analysis. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications
