Digital Delivery Coordinator

£32,260 to £36,251 per annum (for exceptional performers, there is scope for further progression up to £41,689 per annum).

The role is based on site in the named location.

Digital Solutions & Services are responsible for providing the digital platform to enable the best possible service to staff, students and stakeholders across the University and beyond. We take a collaborative approach to developing strategic goals to provide a diverse range of information technology and business services designed to support learning, teaching and research at the University of Derby.

As a Digital Delivery Coordinator, you'll be the organisational heartbeat of our technical delivery teams - keeping projects moving, information flowing and activity running smoothly across a busy digital environment. You'll plan and track work, manage dependencies, coordinate technical resources and ensure documentation, reporting and governance are always sharp, accurate and audit-ready.

You'll work across multiple technical workstreams, supporting deployments, testing phases, supplier activity and day-to-day operations. You won't manage people, but you'll influence widely - driving clarity, shaping meetings, escalating risks early and helping senior technical leads make informed decisions. This role is a launchpad into digital delivery or technical coordination, gaining exposure to infrastructure, applications, data, service management and supplier engagement.

This is a fast-paced, varied role where your organisation, communication and problem-solving skills will make a visible difference from day one.

Contract: 12 month fixed term

Anticipated interview date: Wednesday 24th June 2026

• Demonstrable experience coordinating complex technical or digital delivery activities across multiple concurrent workstreams.
• Proven track record of structured planning, scheduling and dependency management within technical, engineering or digital environments.
• Experience maintaining high quality project documentation, including version control, audit ready records and structured reporting.
• Experience working with technical teams, suppliers and contractors, ensuring smooth onboarding, access provisioning and operational readiness.
• Experience producing clear, concise management information and dashboards, translating technical or operational data into actionable insights.
• Experience coordinating technical resources, logistics or specialist equipment to support deployments, testing phases or supplier activity.
• Experience applying organisational processes, quality controls and compliance standards within a digital or technical function.
• Experience managing operational or project related data (e.g., asset registers, ticketing systems, project tools) with a strong focus on accuracy and integrity.
• Experience communicating clearly and confidently with a wide range of stakeholders, including technical teams, suppliers and internal colleagues.

• Strong proficiency in Microsoft 365 tools, particularly Excel, Teams, SharePoint and Word, with the ability to use them for tracking, reporting and documentation.
• Strong organisational and planning skills, with the ability to sequence work, manage competing priorities and maintain delivery momentum.
• Excellent communication skills, able to translate complex technical information into clear, accessible updates for diverse audiences.
• Skilled in risk identification, escalation and mitigation, with sound judgement on when to involve senior technical leads.
• High attention to detail, ensuring accuracy, consistency and completeness across documentation, data and reporting.
• Strong facilitation skills, able to run structured meetings, drive clarity of actions and hold contributors accountable.
• Competent in using project management, collaboration and reporting tools (e.g., Jira, DevOps, ServiceNow, Miro, Power BI, SharePoint).
• Understanding of technical delivery lifecycles, including deployments, testing phases, change control and supplier engagement.
• Knowledge of governance frameworks, quality assurance practices and audit requirements within digital/technical environments.
• Awareness of data quality principles, including accuracy, completeness, consistency and traceability.
• Understanding of how technical teams (e.g., infrastructure, applications, data, networks) interact and depend on one another.
• Ability to coordinate and assure complex technical activity without needing to be the technical decision maker.
• Ability to anticipate delivery risks, identify constraints early and drive timely resolution.
• Ability to maintain calm, structured control in fast moving or high pressure delivery environments.
• Ability to build strong working relationships across technical teams, suppliers and internal stakeholders.
• Ability to work autonomously, taking ownership of delivery oversight while knowing when to escalate.

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata).
• Wellbeing benefits and support including family-friendly policies and comprehensive Employee Assistance Programme.
• Access to staff discounts at high street retailers.
• Discounted onsite gym.
• Cycle to Work scheme.
• A flexible working environment.
• A commitment to personal and professional development.

For further information and informal enquiries regarding the role, please contact Nick Hinckley, Head of Solutions Integrations and Data via .

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via .

The University does not sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, gender identity, race, religion or belief, sex and sexual orientation. We are Disability Confident Employers and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes. We are trans and non-binary inclusive and support staff in choosing preferred titles and pronouns. Shortlisting is anonymised to reduce unconscious bias. We actively celebrate the knowledge, experience and talents each person brings and welcome applicants from diverse backgrounds.

We are committed to embedding sustainability in all aspects of the University and expect staff to support the objective to reach net zero carbon by 2050.

You can apply by submitting an online application. If you require any assistance, including documentation in an alternative format, contact the Recruitment team at .

The University reserves the right to close this vacancy early if we receive a high volume of applications. Please ensure you submit your application promptly.

Please note all applications must be submitted online by Midnight GMT on the closing date.

The University of Derby is committed to safeguarding and promoting the welfare of all staff, students and children.