The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position
Why this Role Exists:
QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates.
Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions.
This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.
As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:
Lead Business Requirements & Process Design
Facilitate structured discovery workshops across multiple business functions.
Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses).
Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group.
Translate commercial, operational, and people-related needs into system-enabled solutions.
Drive alignment toward Group-standard processes across regions.
Support Core Systems & Broader IT Landscape
Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms.
Support system enhancements and optimisation across the Microsoft Power Platform.
Partner with Group IT to define and deliver requirements for internal systems supporting:
People & Culture
Commercial & Sales
Operational fulfilment
Finance
Software Development environments
Ensure strong cross-system data integrity and process alignment.
Integration & Transformation Initiatives
Support M&A integrations by analysing acquired business processes and defining migration requirements.
Conduct system impact assessments and support data transition planning.
Work alongside Group IT and PMO to ensure business readiness for system rollouts.
Lead business-side UAT coordination and solution validation.
Continuous Improvement & Governance
Identify inefficiencies and drive automation or simplification opportunities.
Maintain traceable requirements documentation aligned to PMO governance standards.
Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability.
Requirements
What You'll Bring:
At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation.
Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable).
Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT).
Demonstrable experience leading workshops and influencing stakeholders without direct authority.
Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance).
Experience supporting system implementations, rollouts, or integrations.
Excellent analytical, documentation and stakeholder management skills.
Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability.
Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment.
Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk.
Travel to QBS locations on an as-needed basis to support role responsibilities.
Preferred Skills
Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps).
Exposure to M&A integrations or system consolidation.
Understanding of API/integration concepts (REST, middleware platforms such as Boomi).
Experience working within a structured PMO environment.
Lean / continuous improvement mindset.
Exposure to software distribution or reseller business models.
Other information
Benefits:
£60,000 per annum
KPI quarterly bonus scheme
Excellent contributory pension scheme
Healthcare scheme
Cycle to Work Scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
Our Commitment to Inclusion:
At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued.
We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
05/04/2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
05/04/2026
Full time
Join our Architecture Services team! The Architecture Services Team comprises members from many different technical and non-technical backgrounds; from network and security to datacentre, end-user compute and service architecture. The team provides customers and the wider Softcat team sight of the broader picture - helping to pull all pieces of the jigsaw together and solving the puzzle of how business requirements are interpreted into technical solutions involving multiple technical verticals. Success. The Softcat Way. There is a uniqueness to Softcat - what we do, how we do it and why we do it. At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As a Senior Solutions Architect focused on Cyber Security, you'll be part of the Architecture Services Team. In this role, you'll be the first port of call for creating Cyber Security solutions that solve customer problems. You'll be a customer-facing technical leader responsible for delivering consultative advice, expertise, and guidance on technology strategy and how customers can use technology to solve business problems. The role spans the opportunity cycle - owning and leading architecture discovery through to successful delivery and validation - and includes building capability around chosen Cloud Security solutions and practices, with particular emphasis on Application Security Testing, Exposure Management, and Cloud Application Detection & Response. You will be considering customer's protection of applications running in the cloud, hosted in the cloud and developed in the cloud, as well of variations of cloud itself. The role will, however, cover all areas of Cyber Security. You'll also bring practical awareness of Governance, Risk & Compliance (GRC) and AI Security, helping customers adopt modern cloud and AI capabilities securely and responsibly. You'll be responsible for: Lead customer discovery and translate business, technical, and risk requirements into clear, deliverable security architectures. Act as Technical Design Authority on complex cloud and security engagements. Working with other Architecture Services members, Professional Services Consultants, Cyber Assessment Team and Architects to develop cross-discipline and multi-vendor solutions for customers. Working with the Softcat Sales Specialists and the Softcat Account Management team to provide technical information and expertise to assist customers in their business needs. Providing advice to sales and customers regarding the application of a Cyber Security discipline. We'd love you to have A passion for technology and making technology work for businesses, along with a desire to share your knowledge and experience with those around you. Senior-level experience in solutions architecture/security architecture, delivering discovery, design, and governance across complex environments. Proven capability to design security controls across: Cloud workload protection (VM/container/serverless security patterns) DevSecOps / secure SDLC (threat modelling, CI/CD security, supply chain awareness) Client-side protection (endpoint security and operational response integration) Working knowledge of relevant vendors solutions such as: Tenable, Orca, Snyk Wiz, Crowdstrike and Palo Alto. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Senior ERP Support Analyst (SAP Business One) Salary: £65,000 Location: Derbyshire + hybrid working The role: Senior SAP Business One specialist to own ERP support and drive system improvements across a manufacturing/distribution environment. Mix of hands-on support, stakeholder engagement and project delivery. Key Responsibilities: Lead SAP B1 support and resolve complex issues end-to-end Act as SAP B1 SME for Finance, Manufacturing, Operations & Supply Chain Process improvement using Boyum B1UP & BPA Support SAP B1 implementations and rollouts System administration (users, roles, permissions) SQL reporting and Crystal Reports Mentor junior ERP analysts Key Requirements: 5+ years ERP support experience 3+ years SAP Business One Strong Finance, Inventory, Production & Sales module knowledge Boyum B1UP & BPA experience Strong SQL (SSMS desirable) Manufacturing or distribution background preferred Benefits: Pension, life assurance, employee benefits, career development, collaborative environment INDE
04/04/2026
Full time
Senior ERP Support Analyst (SAP Business One) Salary: £65,000 Location: Derbyshire + hybrid working The role: Senior SAP Business One specialist to own ERP support and drive system improvements across a manufacturing/distribution environment. Mix of hands-on support, stakeholder engagement and project delivery. Key Responsibilities: Lead SAP B1 support and resolve complex issues end-to-end Act as SAP B1 SME for Finance, Manufacturing, Operations & Supply Chain Process improvement using Boyum B1UP & BPA Support SAP B1 implementations and rollouts System administration (users, roles, permissions) SQL reporting and Crystal Reports Mentor junior ERP analysts Key Requirements: 5+ years ERP support experience 3+ years SAP Business One Strong Finance, Inventory, Production & Sales module knowledge Boyum B1UP & BPA experience Strong SQL (SSMS desirable) Manufacturing or distribution background preferred Benefits: Pension, life assurance, employee benefits, career development, collaborative environment INDE
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
04/04/2026
Full time
AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Our client, a leading business in their field is seeking a Business Systems Developer to join their team on a full-time, permanent basis. Due to an exciting time of growth our client is looking to add to their team seeking a Business Systems Developer to help identify, develop and implement automation solutions using tools such as MS Power Platform, SharePoint and other automation tools. The ideal candidate will have a minimum of 3 years' experience in delivering solutions using MS Power Platform, and SharePoint. Due to the nature of the role you will be required to have access to your own vehicle. Key Responsibilities: Engage with business stakeholders in order to understand requirements and identify process improvement Develop, test and implement solutions using MS Power Platform (Power Automate / Power Apps) and SharePoint Provide training and documentation to end-users Collaborate with business and IT teams to ensure integration of automation solutions with existing systems Troubleshoot, maintain and support automation workflows within the business Key Experience: Minimum of 3 years experience in a similar role where you are used to working with MS Power platform, SharePoint and automation tools Confident working with senior stakeholders and different teams within the business Ability to communicate clearly with the business in both a technical and non-technical manner Assist in identifying emerging technologies that may enhance business process automation Ensure best practices are followed during the design and deployment phases Excellent communicator, confident working both independently and as part of a team This is an excellent opportunity for a Business Systems Developer to join a thriving business at an exciting time. You will be working on process improvement within the organization, working closely with teams across the group to ensure best practice and development within the business. CVs are being reviewed, so please apply now for immediate consideration.
04/04/2026
Full time
Our client, a leading business in their field is seeking a Business Systems Developer to join their team on a full-time, permanent basis. Due to an exciting time of growth our client is looking to add to their team seeking a Business Systems Developer to help identify, develop and implement automation solutions using tools such as MS Power Platform, SharePoint and other automation tools. The ideal candidate will have a minimum of 3 years' experience in delivering solutions using MS Power Platform, and SharePoint. Due to the nature of the role you will be required to have access to your own vehicle. Key Responsibilities: Engage with business stakeholders in order to understand requirements and identify process improvement Develop, test and implement solutions using MS Power Platform (Power Automate / Power Apps) and SharePoint Provide training and documentation to end-users Collaborate with business and IT teams to ensure integration of automation solutions with existing systems Troubleshoot, maintain and support automation workflows within the business Key Experience: Minimum of 3 years experience in a similar role where you are used to working with MS Power platform, SharePoint and automation tools Confident working with senior stakeholders and different teams within the business Ability to communicate clearly with the business in both a technical and non-technical manner Assist in identifying emerging technologies that may enhance business process automation Ensure best practices are followed during the design and deployment phases Excellent communicator, confident working both independently and as part of a team This is an excellent opportunity for a Business Systems Developer to join a thriving business at an exciting time. You will be working on process improvement within the organization, working closely with teams across the group to ensure best practice and development within the business. CVs are being reviewed, so please apply now for immediate consideration.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
03/04/2026
Full time
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
Software Development Test Engineer - (phone number removed) - £57.19/hr (Umbrella Rate - Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the world of IT? This Software Development Test Engineer role offers you the chance to work on innovative projects, shaping the future of technology while honing your expertise in software testing and quality assurance. With a competitive umbrella rate of £57.19 per hour, this position provides not just financial rewards but also the opportunity to make a meaningful impact in a dynamic and forward-thinking environment. What You Will Do: - Develop and direct the preparation and execution of comprehensive test plans, quality assurance plans, procedures, and schedules. - Plan and conduct software testing, including writing code in programming languages to test application and software functionality. - Perform analysis of test results, track and report risk levels during test execution, and record the outcomes. - Carry out regression and ad-hoc testing of software and components potentially affected by system changes. - Diagnose software, hardware, and data interface issues and ensure seamless system integration. - Record, track, and resolve any issues or defects identified during testing. What You Will Bring: - Proven experience in software testing and quality assurance, with a focus on end-user applications and operating systems. - Strong programming skills to write code for testing purposes. - Analytical mindset with the ability to diagnose and resolve complex software and hardware issues. - Demonstrated ability to manage large projects or processes with limited oversight. - Excellent organisational skills and a proactive approach to problem-solving. This Software Development Test Engineer role is pivotal in driving the company's commitment to delivering cutting-edge solutions in the IT sector. You will contribute to the development and testing of software that supports end-user applications and utility software, ensuring high-quality results and seamless integration. This company values innovation, precision, and excellence, making it an ideal environment for professionals looking to make a difference. Location: This role is based in Manchester, a thriving hub for technology and innovation. Interested?: Don't miss this chance to advance your career as a Software Development Test Engineer. Apply now to join a team that values your expertise and offers an exciting opportunity to shape the future of IT. Your next big career move starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
03/04/2026
Contractor
Software Development Test Engineer - (phone number removed) - £57.19/hr (Umbrella Rate - Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the world of IT? This Software Development Test Engineer role offers you the chance to work on innovative projects, shaping the future of technology while honing your expertise in software testing and quality assurance. With a competitive umbrella rate of £57.19 per hour, this position provides not just financial rewards but also the opportunity to make a meaningful impact in a dynamic and forward-thinking environment. What You Will Do: - Develop and direct the preparation and execution of comprehensive test plans, quality assurance plans, procedures, and schedules. - Plan and conduct software testing, including writing code in programming languages to test application and software functionality. - Perform analysis of test results, track and report risk levels during test execution, and record the outcomes. - Carry out regression and ad-hoc testing of software and components potentially affected by system changes. - Diagnose software, hardware, and data interface issues and ensure seamless system integration. - Record, track, and resolve any issues or defects identified during testing. What You Will Bring: - Proven experience in software testing and quality assurance, with a focus on end-user applications and operating systems. - Strong programming skills to write code for testing purposes. - Analytical mindset with the ability to diagnose and resolve complex software and hardware issues. - Demonstrated ability to manage large projects or processes with limited oversight. - Excellent organisational skills and a proactive approach to problem-solving. This Software Development Test Engineer role is pivotal in driving the company's commitment to delivering cutting-edge solutions in the IT sector. You will contribute to the development and testing of software that supports end-user applications and utility software, ensuring high-quality results and seamless integration. This company values innovation, precision, and excellence, making it an ideal environment for professionals looking to make a difference. Location: This role is based in Manchester, a thriving hub for technology and innovation. Interested?: Don't miss this chance to advance your career as a Software Development Test Engineer. Apply now to join a team that values your expertise and offers an exciting opportunity to shape the future of IT. Your next big career move starts here! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
03/04/2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
03/04/2026
Full time
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
03/04/2026
Full time
Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
03/04/2026
Full time
Business Development Manager - East Anglia Annual Salary: Competitive, experience-based Location: Home and Field based, East of England Job Type: Full-time An established market leader in sustainable packaging solutions is seeking a Business Development Manager to oversee and grow their presence across the East of England. With over 100 years of industry expertise and a strong international footprint, this organisation provides high-performance packaging systems and integrated machinery used extensively across distribution, e-commerce, manufacturing, and logistics. This is a field-based, autonomous role ideal for a technically minded, commercially driven individual who thrives on winning new business while nurturing long-term distributor and end-user relationships. Day-to-day of the role: Business Development Proactively expand the customer base across the region. Engage with both distributors and direct clients to identify new revenue opportunities. Explore untapped sectors where paper-based packaging systems can deliver value. Account Management Maintain and develop relationships with existing distributors. Ensure smooth communication between UK operations and regional clients. Support clients with product installations and after-sales coordination. Product Presentation & Technical Demonstration Present and explain the benefits of paper-based packaging solutions and integrated machinery. Match customer requirements to the correct combination of products and systems. Confidently articulate technical features and performance advantages. Territory & Travel Work predominantly from a home office, with regular travel across the East of England. Collaborate closely with UK logistics operations. Attend periodic training and product updates at the company's European headquarters. Collaboration & Reporting Liaise with international engineering and sales teams to ensure customer requirements are met. Report directly to senior leadership, working closely with regional and European management teams. Required Skills & Qualifications Technical Aptitude - Comfortable explaining technical concepts, ideally with experience in packaging machinery, industrial equipment, or related sectors. Hunter Mentality - Target-driven, self-motivated, and energised by new business development. Autonomy - Confident managing your own diary, pipeline, and territory with minimal supervision. Relationship Builder - Strong communicator who can maintain productive internal and external partnerships. Flexibility - Willing to travel extensively throughout the UK, with occasional international trips for training. Benefits 25 days holiday + public holidays Pension scheme Cycle-to-work scheme Company car (estate) - fully expensed Worldwide travel insurance for business trips Generous, experience-based basic salary Attractive variable bonus scheme
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for experienced Product Data Scientists to join our Data team in an exciting growth phase to help shape how we do things as we continue to evolve. You'll be embedded as the analytical backbone of your pillar, acting as a strategic consultant to product, engineering, and commercial teams. That means blending rigorous statistical thinking with sharp commercial judgement, knowing when to run a full experiment and when a well-reasoned analysis is enough to move fast. You'll use AI tools and automation intelligently to work at pace, scale your output, and focus your energy where human judgement matters most. What You'll Do From hypothesis to recommendation, you drive the full analytical lifecycle in your pillar. You define the right metrics, build the right models and make sure your insights land, not just in a deck, but in decisions Work shoulder-to-shoulder with Product Managers, Engineers, and Senior Leaders to shape strategy. You'll translate ambiguous business problems into clear analytical tasks and bring a point of view, not just a chart Lead experimentation across your pillar, designing tests, sizing opportunities, interpreting results, and building a culture of evidence-based iteration Create self-serve dashboards and data tools that empower your teams to answer their own questions. Define and standardise metrics so everyone's working from the same source of truth Use AI-assisted workflows, from code generation to automated reporting, to accelerate your output and spend more time on the high-value analytical problems that require your expertise Document your work in our Insights Hub, champion consistent data practices, and actively share learnings across the data team What You'll Bring Extensive experience in an analytical role, ideally within a product-led or digitally native environment Fluency in SQL and at least one scripting language (Python or R); experience with dbt Is essential Hands-on experience with BI tools such as Lightdash, Looker, or Tableau A track record of influencing decisions, you know how to tell a compelling, data-led story to stakeholders at all levels Strong experiment design and statistical reasoning skills, you understand when the numbers are telling you something real Comfort working across teams and managing multiple priorities without losing rigour Genuine curiosity about user behaviour and a drive to understand the why behind the data An openness to integrating AI tools into your workflow and a mindset for continuous improvement Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
03/04/2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for experienced Product Data Scientists to join our Data team in an exciting growth phase to help shape how we do things as we continue to evolve. You'll be embedded as the analytical backbone of your pillar, acting as a strategic consultant to product, engineering, and commercial teams. That means blending rigorous statistical thinking with sharp commercial judgement, knowing when to run a full experiment and when a well-reasoned analysis is enough to move fast. You'll use AI tools and automation intelligently to work at pace, scale your output, and focus your energy where human judgement matters most. What You'll Do From hypothesis to recommendation, you drive the full analytical lifecycle in your pillar. You define the right metrics, build the right models and make sure your insights land, not just in a deck, but in decisions Work shoulder-to-shoulder with Product Managers, Engineers, and Senior Leaders to shape strategy. You'll translate ambiguous business problems into clear analytical tasks and bring a point of view, not just a chart Lead experimentation across your pillar, designing tests, sizing opportunities, interpreting results, and building a culture of evidence-based iteration Create self-serve dashboards and data tools that empower your teams to answer their own questions. Define and standardise metrics so everyone's working from the same source of truth Use AI-assisted workflows, from code generation to automated reporting, to accelerate your output and spend more time on the high-value analytical problems that require your expertise Document your work in our Insights Hub, champion consistent data practices, and actively share learnings across the data team What You'll Bring Extensive experience in an analytical role, ideally within a product-led or digitally native environment Fluency in SQL and at least one scripting language (Python or R); experience with dbt Is essential Hands-on experience with BI tools such as Lightdash, Looker, or Tableau A track record of influencing decisions, you know how to tell a compelling, data-led story to stakeholders at all levels Strong experiment design and statistical reasoning skills, you understand when the numbers are telling you something real Comfort working across teams and managing multiple priorities without losing rigour Genuine curiosity about user behaviour and a drive to understand the why behind the data An openness to integrating AI tools into your workflow and a mindset for continuous improvement Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
