Overview D365 Implementation Specialist - Order to Cash Milton Keynes, UK (Hybrid) UK Work Authorisation Required - Visa Sponsorship Not Available You've been on ERP implementations where the OTC workstream looked deceptively simple on paper - and then pricing logic, trade agreements, and EDI transaction volume turned it into something else entirely. You know the difference between a sales order that flows cleanly and one that's going to create downstream problems in AR and GL before anyone notices. And you know that getting multi-country OTC right in D365 means understanding that Europe isn't one market - it's many, each with its own tax scheme, e-invoicing requirement, and commercial structure. If that's the environment where you do your best work, WD-40 Company has a role worth your attention. The Role WD-40 Company is mid-way through a global Microsoft Dynamics 365 F&O rollout - UK, Europe, LatAm, APAC. Europe is the next major implementation on the horizon and the most complex: one warehouse supporting multiple countries, meaningfully different VAT schemes, e-invoicing mandates across markets, and OTC processes that have to flex across direct, broker, distributor, and concentrate supply models. WD-40's global ERP implementation team is growing. This role brings dedicated OTC technical expertise to the UK, working alongside a Finance Implementation Specialist and partnering with the OTC Business Process Lead as the programme scales into its most complex implementation yet - Europe. You're joining a team that's already delivering globally, at the point where the work gets most interesting. As OTC Implementation Specialist, you own the technical workstream for order-to-cash. You'll work alongside the OTC Business Process Lead as a genuine peer - they own the process design, you own the D365 configuration that delivers it. Same manager, complementary lanes, shared accountability for the solution. You'll be involved in active rollouts immediately, while building toward the major European implementation beginning in 2027. You'll also provide configuration support and escalation coverage for markets already live - so the work is genuinely global from day one. Responsibilities Own the D365 F&O OTC technical workstream - configuration, design, and technical validation - for UK and European implementations. You're a delivery owner, not a support function. Partner with the OTC Business Process Lead as a true peer. They bring the process expertise and commercial understanding; you bring the system architecture. You co-create the solution. Lead fit-gap analysis and technical design sessions - identifying where D365 standard functionality meets the business requirement and where it doesn't, and making the right call on configuration vs. customisation vs. scope challenge. Configure OTC modules in D365 F&O: sales order management, pricing engines, trade agreement journals, price groups, rebate management, customer and vendor portals, AR, and related integrations. Get deep into WD-40's pricing and trade agreement complexity - this is the most commercially sensitive area of the OTC workstream and requires genuine D365 pricing configuration experience, not familiarity with the concept. Own technical validation and defect resolution within the OTC workstream through SIT and UAT phases, working alongside the BPL who owns process-side test script design and business scenario validation. Navigate OTC localisation across European markets: VAT treatment, e-invoicing requirements (PEPPOL and country-specific formats), cross-border pricing, and country-specific trade structures. These are not edge cases; they are core to the EU implementation. Work effectively in an EDI-heavy transaction environment - 80% of WD-40's order volume flows through EDI. You don't need to design EDI architecture, but you must understand how EDI transaction flows interact with OTC configuration in D365. Collaborate with the enterprise architect on end-to-end design and integration standards. Support hypercare post go-live through the stabilisation period, then move to the next market. Contribute to agile planning cycles. Keep your workstream documented, visible, and on track. Qualifications Deep, hands-on D365 F&O OTC implementation experience - configuration ownership, not project participation. 5 years is the floor; 7+ is what we're targeting. Proven D365 pricing configuration depth: trade agreement journals, price groups, multi-tier discount structures, rebate management, and deduction handling. WD-40's pricing is its most complex OTC area - candidates without this specific experience will struggle from day one. Multi-country or European OTC implementation experience - you understand that VAT schemes, e-invoicing mandates, and trade structures differ meaningfully across EU markets and you've designed D365 OTC configuration to reflect that. Awareness of how 3PL, 3PM, and broker/distributor supply models affect OTC process design and D365 configuration - WD-40's supply chain runs through external partners and the OTC workstream must reflect that reality. EDI fluency in a B2B OTC context. Not as an EDI developer, but as someone who has configured OTC processes where EDI is the dominant order channel and understands how it shapes configuration decisions. Comfortable holding the technical lane in a peer partnership with a Business Process Lead - you can own configuration decisions without overreaching into process design. Awareness of OTC-Finance boundaries in D365: AR posting, revenue recognition, intercompany billing, and where OTC configuration creates downstream consequences in GL. Strong documentation and communication habits - commercial and operations stakeholders need to trust your configuration decisions; your BPL partner needs to understand what you've built. Experience with Microsoft implementation methodology and agile delivery practices. CPG or distribution industry background is a genuine advantage - you'll immediately understand the volume, cadence, and commercial dynamics of WD-40's sales environment. About Us Our"Why" At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do. Why You Should Apply A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging. A learning-based culture where 78% of our team believe they can achieve their career objectives. Over 94% employee engagement as of the January 2025 global employee survey results. 99% of our people report that they "love to tell people that they work for WD-40 Company!" Do You Align With Our Values? Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day. Thank you for considering WD-40 Company in your career search! At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.
26/07/2026
Full time
Overview D365 Implementation Specialist - Order to Cash Milton Keynes, UK (Hybrid) UK Work Authorisation Required - Visa Sponsorship Not Available You've been on ERP implementations where the OTC workstream looked deceptively simple on paper - and then pricing logic, trade agreements, and EDI transaction volume turned it into something else entirely. You know the difference between a sales order that flows cleanly and one that's going to create downstream problems in AR and GL before anyone notices. And you know that getting multi-country OTC right in D365 means understanding that Europe isn't one market - it's many, each with its own tax scheme, e-invoicing requirement, and commercial structure. If that's the environment where you do your best work, WD-40 Company has a role worth your attention. The Role WD-40 Company is mid-way through a global Microsoft Dynamics 365 F&O rollout - UK, Europe, LatAm, APAC. Europe is the next major implementation on the horizon and the most complex: one warehouse supporting multiple countries, meaningfully different VAT schemes, e-invoicing mandates across markets, and OTC processes that have to flex across direct, broker, distributor, and concentrate supply models. WD-40's global ERP implementation team is growing. This role brings dedicated OTC technical expertise to the UK, working alongside a Finance Implementation Specialist and partnering with the OTC Business Process Lead as the programme scales into its most complex implementation yet - Europe. You're joining a team that's already delivering globally, at the point where the work gets most interesting. As OTC Implementation Specialist, you own the technical workstream for order-to-cash. You'll work alongside the OTC Business Process Lead as a genuine peer - they own the process design, you own the D365 configuration that delivers it. Same manager, complementary lanes, shared accountability for the solution. You'll be involved in active rollouts immediately, while building toward the major European implementation beginning in 2027. You'll also provide configuration support and escalation coverage for markets already live - so the work is genuinely global from day one. Responsibilities Own the D365 F&O OTC technical workstream - configuration, design, and technical validation - for UK and European implementations. You're a delivery owner, not a support function. Partner with the OTC Business Process Lead as a true peer. They bring the process expertise and commercial understanding; you bring the system architecture. You co-create the solution. Lead fit-gap analysis and technical design sessions - identifying where D365 standard functionality meets the business requirement and where it doesn't, and making the right call on configuration vs. customisation vs. scope challenge. Configure OTC modules in D365 F&O: sales order management, pricing engines, trade agreement journals, price groups, rebate management, customer and vendor portals, AR, and related integrations. Get deep into WD-40's pricing and trade agreement complexity - this is the most commercially sensitive area of the OTC workstream and requires genuine D365 pricing configuration experience, not familiarity with the concept. Own technical validation and defect resolution within the OTC workstream through SIT and UAT phases, working alongside the BPL who owns process-side test script design and business scenario validation. Navigate OTC localisation across European markets: VAT treatment, e-invoicing requirements (PEPPOL and country-specific formats), cross-border pricing, and country-specific trade structures. These are not edge cases; they are core to the EU implementation. Work effectively in an EDI-heavy transaction environment - 80% of WD-40's order volume flows through EDI. You don't need to design EDI architecture, but you must understand how EDI transaction flows interact with OTC configuration in D365. Collaborate with the enterprise architect on end-to-end design and integration standards. Support hypercare post go-live through the stabilisation period, then move to the next market. Contribute to agile planning cycles. Keep your workstream documented, visible, and on track. Qualifications Deep, hands-on D365 F&O OTC implementation experience - configuration ownership, not project participation. 5 years is the floor; 7+ is what we're targeting. Proven D365 pricing configuration depth: trade agreement journals, price groups, multi-tier discount structures, rebate management, and deduction handling. WD-40's pricing is its most complex OTC area - candidates without this specific experience will struggle from day one. Multi-country or European OTC implementation experience - you understand that VAT schemes, e-invoicing mandates, and trade structures differ meaningfully across EU markets and you've designed D365 OTC configuration to reflect that. Awareness of how 3PL, 3PM, and broker/distributor supply models affect OTC process design and D365 configuration - WD-40's supply chain runs through external partners and the OTC workstream must reflect that reality. EDI fluency in a B2B OTC context. Not as an EDI developer, but as someone who has configured OTC processes where EDI is the dominant order channel and understands how it shapes configuration decisions. Comfortable holding the technical lane in a peer partnership with a Business Process Lead - you can own configuration decisions without overreaching into process design. Awareness of OTC-Finance boundaries in D365: AR posting, revenue recognition, intercompany billing, and where OTC configuration creates downstream consequences in GL. Strong documentation and communication habits - commercial and operations stakeholders need to trust your configuration decisions; your BPL partner needs to understand what you've built. Experience with Microsoft implementation methodology and agile delivery practices. CPG or distribution industry background is a genuine advantage - you'll immediately understand the volume, cadence, and commercial dynamics of WD-40's sales environment. About Us Our"Why" At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do. Why You Should Apply A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging. A learning-based culture where 78% of our team believe they can achieve their career objectives. Over 94% employee engagement as of the January 2025 global employee survey results. 99% of our people report that they "love to tell people that they work for WD-40 Company!" Do You Align With Our Values? Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day. Thank you for considering WD-40 Company in your career search! At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.
Senior Dynamics 365 Developer Location: South Wales (Hybrid 3 days per week) Contract: Permanent with Temp to Perm available if needed About the Opportunity IntaPeople are working with a well established organisation undergoing significant investment in its digital platforms and customer systems. As part of their continued growth, they're looking for an experienced Senior Dynamics 365 CRM Developer to play a key role in the evolution of their Microsoft ecosystem. This is a hands on senior development position where you'll be responsible for enhancing and extending Dynamics 365 solutions, integrating business critical systems, and helping shape the future technical architecture. You'll also provide guidance to other developers and contribute to development standards and best practices. We are also very much open to speaking with interim/contractors who would be open to a potential temp to perm contract. Required Skills & Experience Strong commercial experience with Microsoft Dynamics 365 CRM development (5+ years) Strong knowledge of the Microsoft Power Platform. Commercial experience with Azure cloud technologies. 5+ years Development experience using: C#, .NET / ASP.NET Core, JavaScript, HTML & CSS and SQL Server Experience building APIs and system integrations. Understanding of Agile development methodologies. Knowledge of source control and DevOps tooling. Strong problem solving and stakeholder management skills. Experience across one or more of the following: Sales, Customer Service, Field Service or Marketing The Role As a Senior Developer, you'll work across Dynamics 365, Azure, and the Microsoft Power Platform, developing scalable solutions that support business operations and customer engagement. You'll be involved in CRM customisation, systems integration, API development, cloud based services, and modern web application development. Key Responsibilities Dynamics 365 Development Design, develop and enhance Microsoft Dynamics 365 CRM solutions. Build custom plugins, workflows, business processes and integrations. Configure and extend Dynamics 365 modules to meet business requirements. Develop and maintain integrations with internal and third party systems. Create and optimise data management and reporting solutions. Azure & Power Platform Leverage Azure services including Functions, App Services and SQL technologies. Develop solutions using Power Apps and Power Automate. Support cloud based application deployments and infrastructure. Contribute to architecture discussions and technology roadmaps. Software Development Build and maintain web applications and APIs. Develop RESTful services and integration layers. Work with modern development methodologies and CI/CD processes. Ensure solutions are secure, scalable and high performant. Leadership & Mentoring Provide technical guidance to junior and mid level developers. Conduct code reviews and promote development best practice. Support continuous improvement initiatives across the engineering team. Collaborate with stakeholders, architects and technical leadership. Report into the VP of Engineering Desirable Experience Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. Azure certifications. Experience with containerisation and modern DevOps practices. Exposure to enterprise scale CRM implementations. What's on Offer? Opportunity to work on large scale Microsoft technology projects. Significant influence over CRM and application architecture. Collaborative and supportive technical environment. Ongoing professional development and certification support. Competitive salary and benefits package. Role/benefits at a glance: Senior MS Dynamics Developer Salary £72,000 - £82,000 depending on experience South Wales Bridgend Hybrid - the team work onsite 3days per week Free onsite parking Modern, newly refurbished office space Holiday allowance starting at 26 days per year (rising up to 30 years with service) Private Medical Life assurance Cycle to work scheme For more information, please call Nathan Handley on . Please note we cannot offer sponsorship opportunities at this time.
24/07/2026
Full time
Senior Dynamics 365 Developer Location: South Wales (Hybrid 3 days per week) Contract: Permanent with Temp to Perm available if needed About the Opportunity IntaPeople are working with a well established organisation undergoing significant investment in its digital platforms and customer systems. As part of their continued growth, they're looking for an experienced Senior Dynamics 365 CRM Developer to play a key role in the evolution of their Microsoft ecosystem. This is a hands on senior development position where you'll be responsible for enhancing and extending Dynamics 365 solutions, integrating business critical systems, and helping shape the future technical architecture. You'll also provide guidance to other developers and contribute to development standards and best practices. We are also very much open to speaking with interim/contractors who would be open to a potential temp to perm contract. Required Skills & Experience Strong commercial experience with Microsoft Dynamics 365 CRM development (5+ years) Strong knowledge of the Microsoft Power Platform. Commercial experience with Azure cloud technologies. 5+ years Development experience using: C#, .NET / ASP.NET Core, JavaScript, HTML & CSS and SQL Server Experience building APIs and system integrations. Understanding of Agile development methodologies. Knowledge of source control and DevOps tooling. Strong problem solving and stakeholder management skills. Experience across one or more of the following: Sales, Customer Service, Field Service or Marketing The Role As a Senior Developer, you'll work across Dynamics 365, Azure, and the Microsoft Power Platform, developing scalable solutions that support business operations and customer engagement. You'll be involved in CRM customisation, systems integration, API development, cloud based services, and modern web application development. Key Responsibilities Dynamics 365 Development Design, develop and enhance Microsoft Dynamics 365 CRM solutions. Build custom plugins, workflows, business processes and integrations. Configure and extend Dynamics 365 modules to meet business requirements. Develop and maintain integrations with internal and third party systems. Create and optimise data management and reporting solutions. Azure & Power Platform Leverage Azure services including Functions, App Services and SQL technologies. Develop solutions using Power Apps and Power Automate. Support cloud based application deployments and infrastructure. Contribute to architecture discussions and technology roadmaps. Software Development Build and maintain web applications and APIs. Develop RESTful services and integration layers. Work with modern development methodologies and CI/CD processes. Ensure solutions are secure, scalable and high performant. Leadership & Mentoring Provide technical guidance to junior and mid level developers. Conduct code reviews and promote development best practice. Support continuous improvement initiatives across the engineering team. Collaborate with stakeholders, architects and technical leadership. Report into the VP of Engineering Desirable Experience Microsoft Dynamics 365 certifications. Microsoft Power Platform certifications. Azure certifications. Experience with containerisation and modern DevOps practices. Exposure to enterprise scale CRM implementations. What's on Offer? Opportunity to work on large scale Microsoft technology projects. Significant influence over CRM and application architecture. Collaborative and supportive technical environment. Ongoing professional development and certification support. Competitive salary and benefits package. Role/benefits at a glance: Senior MS Dynamics Developer Salary £72,000 - £82,000 depending on experience South Wales Bridgend Hybrid - the team work onsite 3days per week Free onsite parking Modern, newly refurbished office space Holiday allowance starting at 26 days per year (rising up to 30 years with service) Private Medical Life assurance Cycle to work scheme For more information, please call Nathan Handley on . Please note we cannot offer sponsorship opportunities at this time.
Dynamics 365 Developer Salary: £50,000 - £60,000 (dependent on skills and experience) Are you an experienced Dynamics 365 Developer looking to work in the Tech for Good space? Do you want to use your Dynamics and Power Platform expertise to help develop systems that make a real difference to young people across the UK? WRK digital are delighted to be working in exclusive partnership with STEM Learning, whose platforms support STEM teaching and learning through the provision of resources, networks and programmes in collaboration with the UK Government, employers, organisations and educational establishments. This includes driving forward the STEM Ambassador and STEM Clubs programmes alongside supporting teachers and educators across the UK. Microsoft Dynamics 365 sits at the heart of STEM Learning's business processes, supporting everything from customer and school engagement through to course management, bookings and bursary administration. As part of their ongoing digital transformation journey, STEM Learning are continuing to invest in their Dynamics and Power Platform estate and are looking for a Dynamics 365 Developer to join the team. The Role The role is accountable for supporting and enhancing STEM Learning's Dynamics 365 and Power Platform solutions, ensuring they continue to deliver value to users across the organisation. Develop, customise and support Dynamics 365 CRM solutions, following sound ALM and solution management practices. Build and enhance Power Apps - both model-driven and canvas - and Power Automate solutions Deliver new functionality and improvements across the CRM platform Support integrations between Dynamics and other business applications Work closely with Product Owners and stakeholders to translate requirements into technical solutions Act as an escalation point for complex Dynamics and Power Platform issues Contribute to technical architecture and solution design discussions Collaborate with third party partners on larger projects and platform enhancements The Ideal Candidate Proven experience in a Dynamics 365 Developer role Experience working with Dynamics 365 Sales, Marketing and/or Customer Service Strong experience configuring and customising Dynamics CRM Experience developing plugins and workflows using C# Knowledge of the wider Microsoft Power Platform, including Power Apps and Power Automate Experience integrating Dynamics with other business systems and applications Understanding of Dataverse, CRM security models and best practice Knowledge of Azure services and their use within Dynamics solutions Strong communication and stakeholder management skills For further information about this role, please read the Role Profile. Why Join Us At STEM Learning, you'll be part of an organisation that's making a real difference in the lives of young people. As a Dynamics 365 Developer, you'll play a pivotal role in shaping the future of STEM education, connecting students with industry leaders, and driving innovation in careers education. By joining us, you'll: Work for a genuine Tech for Good organisation and contribute to exciting, high profile STEM initiatives that have a lasting impact on students and employers alike. Have the opportunity to shape and influence a business critical Dynamics and Power Platform environment. Work alongside passionate colleagues dedicated to shaping the future of STEM careers. Be supported by a collaborative and dynamic work environment that fosters innovation and creativity. Gain the opportunity to grow professionally. Have excellent learning and development opportunities. Have regular team meet ups. Have the opportunity to get involved in wider STEM delivery activities. Our Benefits 30 days holiday plus bank holidays An additional day off on your birthday and Christmas closure Access to an attractive pension scheme Our full time hours are 37 hours per week Up to 3 days paid volunteering leave per year A comprehensive employee assistance programme Next Steps: If you are a Dynamics 365 Developer looking to join a Tech for Good organisation where your work will have genuine impact, then please apply now or contact Ellie Sheehan at WRK digital for a confidential conversation around the next steps. We recommend you apply as soon as possible as there is no set closing date for the role and as we will review applications as they are received. To Apply: Please provide us with: Your up-to-date CV A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate. STEM Learning strives to be diverse and inclusive - a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. We foster a culture where every employee's voice is respected and valued.
24/07/2026
Full time
Dynamics 365 Developer Salary: £50,000 - £60,000 (dependent on skills and experience) Are you an experienced Dynamics 365 Developer looking to work in the Tech for Good space? Do you want to use your Dynamics and Power Platform expertise to help develop systems that make a real difference to young people across the UK? WRK digital are delighted to be working in exclusive partnership with STEM Learning, whose platforms support STEM teaching and learning through the provision of resources, networks and programmes in collaboration with the UK Government, employers, organisations and educational establishments. This includes driving forward the STEM Ambassador and STEM Clubs programmes alongside supporting teachers and educators across the UK. Microsoft Dynamics 365 sits at the heart of STEM Learning's business processes, supporting everything from customer and school engagement through to course management, bookings and bursary administration. As part of their ongoing digital transformation journey, STEM Learning are continuing to invest in their Dynamics and Power Platform estate and are looking for a Dynamics 365 Developer to join the team. The Role The role is accountable for supporting and enhancing STEM Learning's Dynamics 365 and Power Platform solutions, ensuring they continue to deliver value to users across the organisation. Develop, customise and support Dynamics 365 CRM solutions, following sound ALM and solution management practices. Build and enhance Power Apps - both model-driven and canvas - and Power Automate solutions Deliver new functionality and improvements across the CRM platform Support integrations between Dynamics and other business applications Work closely with Product Owners and stakeholders to translate requirements into technical solutions Act as an escalation point for complex Dynamics and Power Platform issues Contribute to technical architecture and solution design discussions Collaborate with third party partners on larger projects and platform enhancements The Ideal Candidate Proven experience in a Dynamics 365 Developer role Experience working with Dynamics 365 Sales, Marketing and/or Customer Service Strong experience configuring and customising Dynamics CRM Experience developing plugins and workflows using C# Knowledge of the wider Microsoft Power Platform, including Power Apps and Power Automate Experience integrating Dynamics with other business systems and applications Understanding of Dataverse, CRM security models and best practice Knowledge of Azure services and their use within Dynamics solutions Strong communication and stakeholder management skills For further information about this role, please read the Role Profile. Why Join Us At STEM Learning, you'll be part of an organisation that's making a real difference in the lives of young people. As a Dynamics 365 Developer, you'll play a pivotal role in shaping the future of STEM education, connecting students with industry leaders, and driving innovation in careers education. By joining us, you'll: Work for a genuine Tech for Good organisation and contribute to exciting, high profile STEM initiatives that have a lasting impact on students and employers alike. Have the opportunity to shape and influence a business critical Dynamics and Power Platform environment. Work alongside passionate colleagues dedicated to shaping the future of STEM careers. Be supported by a collaborative and dynamic work environment that fosters innovation and creativity. Gain the opportunity to grow professionally. Have excellent learning and development opportunities. Have regular team meet ups. Have the opportunity to get involved in wider STEM delivery activities. Our Benefits 30 days holiday plus bank holidays An additional day off on your birthday and Christmas closure Access to an attractive pension scheme Our full time hours are 37 hours per week Up to 3 days paid volunteering leave per year A comprehensive employee assistance programme Next Steps: If you are a Dynamics 365 Developer looking to join a Tech for Good organisation where your work will have genuine impact, then please apply now or contact Ellie Sheehan at WRK digital for a confidential conversation around the next steps. We recommend you apply as soon as possible as there is no set closing date for the role and as we will review applications as they are received. To Apply: Please provide us with: Your up-to-date CV A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate. STEM Learning strives to be diverse and inclusive - a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. We foster a culture where every employee's voice is respected and valued.
Senior Power Platform Developer-D365 Department: Biz Apps - CE Employment Type: Full Time Location: Belfast Description We are seeking a highly skilled and experienced D365 CE & Power Platform Senior Developer to join our team. The successful candidate will play a key role in designing, developing and enhancing solutions built on Microsoft Dynamics 365 Customer Engagement (CE), Dataverse and the Power Platform. Working within a highly collaborative multidisciplinary team, the role will focus on delivering new functionality, improving existing capabilities, modernising business processes and driving continual improvement across multiple complex enterprise applications. In addition to development and enhancement activities, the role will provide technical expertise in the investigation and resolution of complex application and integration issues, acting as a senior escalation point where deep product knowledge is required. This is an excellent opportunity for a technically strong Dynamics professional who enjoys solving complex business challenges and contributing to the long term evolution of a strategically important enterprise scale solutions. Key Responsibilities Solution Design & Development Design, develop and enhance enterprise solutions built on Microsoft Dynamics 365 CE, Dataverse and the Power Platform. Deliver new application capabilities, workflow automation and business process improvements aligned to customer requirements. Develop and maintain custom plugins, integrations, workflows and Power Platform components. Contribute to solution architecture discussions and technical design decisions. Identify opportunities to improve performance, scalability, maintainability and supportability across the application estate. Participate in technical design workshops and collaborate with functional consultants, architects and customer stakeholders. Application Enhancement & Continuous Improvement Lead the technical implementation of approved change requests and enhancement Refactor and optimise existing solution components to reduce technical debt and improve long term maintainability. Support the introduction of new Microsoft capabilities and platform features where appropriate. Contribute to the ongoing evolution and modernisation of the solution architecture. Skills, Knowledge and Expertise Primary Technical Skills (Essential) The successful candidate will possess strong hands on experience designing, developing and delivering Microsoft Business Applications solutions, with particular expertise across Dynamics 365 CE, the Power Platform and Azure Function apps and integrations. Microsoft Business Applications Microsoft Dynamics 365 Customer Engagement (CE) Microsoft Dataverse Microsoft Power Platform Model Driven Application Development Power Automate Business Process Automation Dynamics 365 Security Model Solution Design & Customisation Development & Engineering C# Plugin Development Custom Workflow Activities JavaScript & Client Side Customisation Custom API Development Dataverse Development Integration Design & Development Solution Layering & Environment Strategy Application Lifecycle Management Azure DevOps Source Control (Git) CI/CD Concepts Solution Deployment & Release Management Environment Management DevOps Best Practices Architecture & Solution Design Requirements Analysis Technical Design Documentation Solution Architecture Principles Performance Optimisation Secure Application Design Scalable Enterprise Solution Development The successful candidate will hold a valid PL 400 qualification. Essential Proven experience developing Microsoft Dynamics 365 CE and Power Platform solutions. Strong hands on experience with Dataverse, Model Driven Apps and Power Automate. Experience developing custom plugins and integrations using C# and Microsoft best practices. Experience delivering enhancements and new functionality within enterprise application environments. Experience working with Azure DevOps and modern ALM practices. Strong analytical, troubleshooting and problem solving skills. Highly Desirable Exposure to Microsoft Azure integration technologies. Experience with Azure Data Factory, Logic Apps or Azure SQL. Experience working within complex, integrated Microsoft application estates. Experience in Managed Services or regulated environments.
24/07/2026
Full time
Senior Power Platform Developer-D365 Department: Biz Apps - CE Employment Type: Full Time Location: Belfast Description We are seeking a highly skilled and experienced D365 CE & Power Platform Senior Developer to join our team. The successful candidate will play a key role in designing, developing and enhancing solutions built on Microsoft Dynamics 365 Customer Engagement (CE), Dataverse and the Power Platform. Working within a highly collaborative multidisciplinary team, the role will focus on delivering new functionality, improving existing capabilities, modernising business processes and driving continual improvement across multiple complex enterprise applications. In addition to development and enhancement activities, the role will provide technical expertise in the investigation and resolution of complex application and integration issues, acting as a senior escalation point where deep product knowledge is required. This is an excellent opportunity for a technically strong Dynamics professional who enjoys solving complex business challenges and contributing to the long term evolution of a strategically important enterprise scale solutions. Key Responsibilities Solution Design & Development Design, develop and enhance enterprise solutions built on Microsoft Dynamics 365 CE, Dataverse and the Power Platform. Deliver new application capabilities, workflow automation and business process improvements aligned to customer requirements. Develop and maintain custom plugins, integrations, workflows and Power Platform components. Contribute to solution architecture discussions and technical design decisions. Identify opportunities to improve performance, scalability, maintainability and supportability across the application estate. Participate in technical design workshops and collaborate with functional consultants, architects and customer stakeholders. Application Enhancement & Continuous Improvement Lead the technical implementation of approved change requests and enhancement Refactor and optimise existing solution components to reduce technical debt and improve long term maintainability. Support the introduction of new Microsoft capabilities and platform features where appropriate. Contribute to the ongoing evolution and modernisation of the solution architecture. Skills, Knowledge and Expertise Primary Technical Skills (Essential) The successful candidate will possess strong hands on experience designing, developing and delivering Microsoft Business Applications solutions, with particular expertise across Dynamics 365 CE, the Power Platform and Azure Function apps and integrations. Microsoft Business Applications Microsoft Dynamics 365 Customer Engagement (CE) Microsoft Dataverse Microsoft Power Platform Model Driven Application Development Power Automate Business Process Automation Dynamics 365 Security Model Solution Design & Customisation Development & Engineering C# Plugin Development Custom Workflow Activities JavaScript & Client Side Customisation Custom API Development Dataverse Development Integration Design & Development Solution Layering & Environment Strategy Application Lifecycle Management Azure DevOps Source Control (Git) CI/CD Concepts Solution Deployment & Release Management Environment Management DevOps Best Practices Architecture & Solution Design Requirements Analysis Technical Design Documentation Solution Architecture Principles Performance Optimisation Secure Application Design Scalable Enterprise Solution Development The successful candidate will hold a valid PL 400 qualification. Essential Proven experience developing Microsoft Dynamics 365 CE and Power Platform solutions. Strong hands on experience with Dataverse, Model Driven Apps and Power Automate. Experience developing custom plugins and integrations using C# and Microsoft best practices. Experience delivering enhancements and new functionality within enterprise application environments. Experience working with Azure DevOps and modern ALM practices. Strong analytical, troubleshooting and problem solving skills. Highly Desirable Exposure to Microsoft Azure integration technologies. Experience with Azure Data Factory, Logic Apps or Azure SQL. Experience working within complex, integrated Microsoft application estates. Experience in Managed Services or regulated environments.
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. JBRP1_UKTJ
24/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. JBRP1_UKTJ
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. JBRP1_UKTJ
24/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30th July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. JBRP1_UKTJ
Job Description Summary As a Customer Engagement Dynamics 365 CE Functional Consultant, you will design, develop, and implement Dynamics 365 Customer Engagement solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. Key Responsibilities Solution Design & Configuration: Assist customers to enhance their Dynamics 365 CE modules, optimize workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyze incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customization & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Client Advisory & Best Practices: Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimisation. Continuous Improvement: Stay up to date with Microsoft's roadmap, new features, and industry trends to advise clients strategically. Qualifications & Skills Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). Hands on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. Ability to work directly with business stakeholders to provide functional solutions and best practices. Strong understanding of CRM principles and customer engagement processes. Excellent stakeholder management and communication skills. Familiarity with Power Platform components (e.g., Power Apps, Power Automate) in the context of extending CE. Microsoft Certifications (e.g., MB-210, MB-230, PL-200). Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.
21/07/2026
Full time
Job Description Summary As a Customer Engagement Dynamics 365 CE Functional Consultant, you will design, develop, and implement Dynamics 365 Customer Engagement solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. Key Responsibilities Solution Design & Configuration: Assist customers to enhance their Dynamics 365 CE modules, optimize workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyze incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customization & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Client Advisory & Best Practices: Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimisation. Continuous Improvement: Stay up to date with Microsoft's roadmap, new features, and industry trends to advise clients strategically. Qualifications & Skills Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). Hands on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. Ability to work directly with business stakeholders to provide functional solutions and best practices. Strong understanding of CRM principles and customer engagement processes. Excellent stakeholder management and communication skills. Familiarity with Power Platform components (e.g., Power Apps, Power Automate) in the context of extending CE. Microsoft Certifications (e.g., MB-210, MB-230, PL-200). Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.
Responsibilities Lead on complex builds and support the resolution of difficult production issues. Set the technical work standards for the team. Manage two Technical Consultants, helping them grow as engineers. Collaborate closely with the Dynamics Field Service Architect to turn designs into resilient solutions. Requirements Substantial hands on experience building, extending, and supporting Dynamics 365 Field Service solutions. Strong working knowledge of the wider Power Platform and Dataverse. Strong development skills across relevant stack (C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate). Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines. Experience leading or mentoring more junior technical staff. Core Competencies Demonstrates extensive hands on experience in building and supporting Dynamics 365 Field Service solutions, along with strong development skills in C#, JavaScript, and TypeScript. Proven ability to lead and mentor technical staff while collaborating effectively with architects to deliver resilient solutions. Tools & Technologies Power Platform Dataverse
21/07/2026
Full time
Responsibilities Lead on complex builds and support the resolution of difficult production issues. Set the technical work standards for the team. Manage two Technical Consultants, helping them grow as engineers. Collaborate closely with the Dynamics Field Service Architect to turn designs into resilient solutions. Requirements Substantial hands on experience building, extending, and supporting Dynamics 365 Field Service solutions. Strong working knowledge of the wider Power Platform and Dataverse. Strong development skills across relevant stack (C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate). Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines. Experience leading or mentoring more junior technical staff. Core Competencies Demonstrates extensive hands on experience in building and supporting Dynamics 365 Field Service solutions, along with strong development skills in C#, JavaScript, and TypeScript. Proven ability to lead and mentor technical staff while collaborating effectively with architects to deliver resilient solutions. Tools & Technologies Power Platform Dataverse
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
21/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
21/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
20/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
20/07/2026
Full time
Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - visit our website for more details This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 Do you have substantial hands-on experience building, extending, and supporting Dynamics 365 Field Service solutions in a production environment, including Field Service Mobile and Resource Scheduling Optimisation? If you have a strong working knowledge of the wider Power Platform and Dataverse, sufficient to make sound design and build choices in a Field Service context, then this could be the opportunity you've been waiting for! As our senior hands-on technical specialist for Clarion's Dynamics 365 Field Service platform, you'll lead on complex builds, support the resolution of difficult production issues, and set the bar for how technical work is done in the team. With strong development skills across the relevant stack, including C#, JavaScript or TypeScript, plugins, Logic Apps, Power Automate, and integration with RESTful Web APIs, you'll work closely with the Dynamics Field Service Architect, turning designs into resilient, well-engineered solutions, lifting the technical practice of the Technical Consultants around you. The emphasis of this role is on hands-on delivery. You'll be expected to be a strong practitioner who builds well and to a high standard. With a track record of being a senior technical contributor others rely on, with the judgement to know when to step in and when to coach someone else through the work, you'll manage two Technical Consultants, helping them grow as engineers and making sure their work meets the standard the platform needs. Practical experience with Dynamics ALM, environment strategy, source control, and release pipelines, and a working understanding of what good engineering practice looks like on this platform, is vital. If you have experience leading or mentoring more junior technical staff, with the instinct to develop people as well as deliver work with strong analytical and problem-solving skills, then we want to hear from you now. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 30 July 2026 at midnight. This is a hybrid role with a base location offered at one of our offices in England. Occasional travel may be required. Candidates may be expected to work from the London office up to 5 days per month. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Location & Hours Hybrid role based in England, with a base location offered at one of our offices. Base location in London, candidate expected to work from the London office up to 5 days per month. Working hours 36 hours per week - flexible options considered. Contract Permanent. Salary £70,398 to £87,998 per annum (London) or £64,043 to £80,054 per annum (national). Key Responsibilities Lead the development and delivery of Dynamics 365 Field Service solutions, including Mobile and Resource Scheduling Optimisation. Design, build and support complex field service applications using C#, JavaScript/TypeScript, plugins, Logic Apps, Power Automate, and RESTful Web APIs. Collaborate closely with the Dynamics Field Service Architect to translate design specifications into resilient, well engineered solutions. Manage two Technical Consultants, providing coaching, mentorship and ensuring their work meets platform standards. Apply Dynamics ALM practices, environment strategy, source control and release pipeline management to maintain high quality delivery. Resolve difficult production issues and serve as a senior technical contributor for the team. Required Skills & Experience Substantial hands on experience building, extending and supporting Dynamics 365 Field Service solutions in production. Strong knowledge of the Power Platform and Dataverse sufficient for sound design decisions. Proficiency in C#, JavaScript/TypeScript and related development environments. Experience with Dynamics ALM, source control, release pipelines and environment strategy. Demonstrated ability to lead or mentor junior technical staff and to coach engineers. Excellent analytical and problem solving skills. Must be eligible to work in the UK, with no visa sponsorship available; candidate must reside in England or Wales during employment. Other Requirements Occasional travel may be required. Flexible working arrangements are available. Diversity & Equal Opportunity Clarion Housing Group is an equal opportunities employer. All qualified candidates will receive consideration regardless of age, colour, disability, gender identity, national origin, sexual orientation, or any other protected characteristic. Closing Date Thursday 30th July 2026 at midnight.
20/07/2026
Full time
Location & Hours Hybrid role based in England, with a base location offered at one of our offices. Base location in London, candidate expected to work from the London office up to 5 days per month. Working hours 36 hours per week - flexible options considered. Contract Permanent. Salary £70,398 to £87,998 per annum (London) or £64,043 to £80,054 per annum (national). Key Responsibilities Lead the development and delivery of Dynamics 365 Field Service solutions, including Mobile and Resource Scheduling Optimisation. Design, build and support complex field service applications using C#, JavaScript/TypeScript, plugins, Logic Apps, Power Automate, and RESTful Web APIs. Collaborate closely with the Dynamics Field Service Architect to translate design specifications into resilient, well engineered solutions. Manage two Technical Consultants, providing coaching, mentorship and ensuring their work meets platform standards. Apply Dynamics ALM practices, environment strategy, source control and release pipeline management to maintain high quality delivery. Resolve difficult production issues and serve as a senior technical contributor for the team. Required Skills & Experience Substantial hands on experience building, extending and supporting Dynamics 365 Field Service solutions in production. Strong knowledge of the Power Platform and Dataverse sufficient for sound design decisions. Proficiency in C#, JavaScript/TypeScript and related development environments. Experience with Dynamics ALM, source control, release pipelines and environment strategy. Demonstrated ability to lead or mentor junior technical staff and to coach engineers. Excellent analytical and problem solving skills. Must be eligible to work in the UK, with no visa sponsorship available; candidate must reside in England or Wales during employment. Other Requirements Occasional travel may be required. Flexible working arrangements are available. Diversity & Equal Opportunity Clarion Housing Group is an equal opportunities employer. All qualified candidates will receive consideration regardless of age, colour, disability, gender identity, national origin, sexual orientation, or any other protected characteristic. Closing Date Thursday 30th July 2026 at midnight.
Overview At NewDay, we are modernising how we serve customers and investing in platforms, automation and AI to power exceptional experiences. We are seeking a Senior Dynamics 365 Developer to design, develop and evolve our customer service and contact centre technology landscape. This role sits at the intersection of customer experience, engineering and AI, helping to deliver next-generation capabilities across Dynamics 365, Power Platform, Copilot Studio and Azure. You will work on business-critical solutions that support customer operations, empowering colleagues with modern tools and creating seamless, intelligent experiences for millions of customers. Responsibilities Dynamics 365 & Contact Centre Engineering - Design, develop and support Microsoft Dynamics 365 Contact Centre solutions across voice, chat, messaging and digital engagement channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern cloud-based customer engagement technologies. Power Platform Development - Design and build solutions using Power Apps, Power Automate and Power BI. Create scalable low-code and pro-code solutions that integrate into NewDay's technology ecosystem. Develop and maintain Dataverse data models with security, governance, data quality and performance. Implement automated workflows and business processes that reduce manual effort and improve customer journeys. Deliver customer-facing and colleague-facing solutions using Power Pages. AI & Intelligent Automation - Design and develop intelligent customer experiences using Microsoft Copilot Studio. Build virtual agents, conversational AI solutions and self-service capabilities that improve engagement and resolution rates. Develop automated workflows that leverage AI to streamline processes. Support governance, monitoring and ongoing optimisation of AI-powered solutions across the platform. Explore emerging Microsoft AI technologies to create business value. Integration & Solution Delivery - Design and deliver API-based integrations between Dynamics 365, enterprise platforms and third-party services. Collaborate with integration teams to create scalable, secure and maintainable solutions. Develop custom extensions using .NET and React where required. Work closely with Product Managers, Business Analysts and Customer Operations teams to translate requirements into robust technical solutions. Ensure all solutions align with enterprise architecture, security standards and regulatory requirements. Platform Support & Continuous Improvement - Provide ongoing platform support, troubleshooting and root-cause analysis for complex issues. Monitor platform performance and proactively identify opportunities for optimisation and automation. Improve resilience, scalability and operational efficiency across the Dynamics ecosystem. Act as a technical escalation point for critical platform incidents. Participate in an on-call support rota when required. What We're Looking For Essential Experience - Solid experience developing and supporting Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Demonstrable experience implementing Dynamics 365 Omnichannel capabilities (voice, chat, messaging and digital engagement). Experience developing and deploying Dynamics 365 Contact Centre Chat and Voice solutions. Strong Power Platform development experience (Power Apps, Power Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication Services with Dynamics 365. Solid understanding of authentication, authorisation and identity management principles. Experience with Microsoft Entra ID, including access controls and security policies. Knowledge of contact centre routing models, agent capacity management, work classification and omnichannel engagement platforms. Experience working in Agile delivery environments using GitHub, Jira and DevOps practices. Strong communication and stakeholder management skills, with the ability to translate technical concepts into business value. Technical Expertise - Dynamics 365 Customer Service; Dynamics 365 Contact Centre; Dynamics 365 Omnichannel. Desirable Experience Experience designing and implementing advanced Copilot Studio Agents and generative AI solutions. Experience with Azure Functions, Logic Apps, Service Bus and API Management. Experience delivering Infrastructure as Code and automated CI/CD pipelines. Familiarity with Azure Application Insights and Log Analytics. Experience developing operational reporting and analytics solutions using Power BI. Experience leading technical design workshops and architecture discussions. Experience mentoring developers and contributing to engineering communities of practice. Knowledge of cloud security principles and secure software development practices. Microsoft Dynamics 365 and/or Power Platform certifications. Note: This description focuses on responsibilities and qualifications for the Senior Dynamics 365 Developer role and omits company promotional sections and application-process content.
20/07/2026
Full time
Overview At NewDay, we are modernising how we serve customers and investing in platforms, automation and AI to power exceptional experiences. We are seeking a Senior Dynamics 365 Developer to design, develop and evolve our customer service and contact centre technology landscape. This role sits at the intersection of customer experience, engineering and AI, helping to deliver next-generation capabilities across Dynamics 365, Power Platform, Copilot Studio and Azure. You will work on business-critical solutions that support customer operations, empowering colleagues with modern tools and creating seamless, intelligent experiences for millions of customers. Responsibilities Dynamics 365 & Contact Centre Engineering - Design, develop and support Microsoft Dynamics 365 Contact Centre solutions across voice, chat, messaging and digital engagement channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern cloud-based customer engagement technologies. Power Platform Development - Design and build solutions using Power Apps, Power Automate and Power BI. Create scalable low-code and pro-code solutions that integrate into NewDay's technology ecosystem. Develop and maintain Dataverse data models with security, governance, data quality and performance. Implement automated workflows and business processes that reduce manual effort and improve customer journeys. Deliver customer-facing and colleague-facing solutions using Power Pages. AI & Intelligent Automation - Design and develop intelligent customer experiences using Microsoft Copilot Studio. Build virtual agents, conversational AI solutions and self-service capabilities that improve engagement and resolution rates. Develop automated workflows that leverage AI to streamline processes. Support governance, monitoring and ongoing optimisation of AI-powered solutions across the platform. Explore emerging Microsoft AI technologies to create business value. Integration & Solution Delivery - Design and deliver API-based integrations between Dynamics 365, enterprise platforms and third-party services. Collaborate with integration teams to create scalable, secure and maintainable solutions. Develop custom extensions using .NET and React where required. Work closely with Product Managers, Business Analysts and Customer Operations teams to translate requirements into robust technical solutions. Ensure all solutions align with enterprise architecture, security standards and regulatory requirements. Platform Support & Continuous Improvement - Provide ongoing platform support, troubleshooting and root-cause analysis for complex issues. Monitor platform performance and proactively identify opportunities for optimisation and automation. Improve resilience, scalability and operational efficiency across the Dynamics ecosystem. Act as a technical escalation point for critical platform incidents. Participate in an on-call support rota when required. What We're Looking For Essential Experience - Solid experience developing and supporting Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Demonstrable experience implementing Dynamics 365 Omnichannel capabilities (voice, chat, messaging and digital engagement). Experience developing and deploying Dynamics 365 Contact Centre Chat and Voice solutions. Strong Power Platform development experience (Power Apps, Power Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication Services with Dynamics 365. Solid understanding of authentication, authorisation and identity management principles. Experience with Microsoft Entra ID, including access controls and security policies. Knowledge of contact centre routing models, agent capacity management, work classification and omnichannel engagement platforms. Experience working in Agile delivery environments using GitHub, Jira and DevOps practices. Strong communication and stakeholder management skills, with the ability to translate technical concepts into business value. Technical Expertise - Dynamics 365 Customer Service; Dynamics 365 Contact Centre; Dynamics 365 Omnichannel. Desirable Experience Experience designing and implementing advanced Copilot Studio Agents and generative AI solutions. Experience with Azure Functions, Logic Apps, Service Bus and API Management. Experience delivering Infrastructure as Code and automated CI/CD pipelines. Familiarity with Azure Application Insights and Log Analytics. Experience developing operational reporting and analytics solutions using Power BI. Experience leading technical design workshops and architecture discussions. Experience mentoring developers and contributing to engineering communities of practice. Knowledge of cloud security principles and secure software development practices. Microsoft Dynamics 365 and/or Power Platform certifications. Note: This description focuses on responsibilities and qualifications for the Senior Dynamics 365 Developer role and omits company promotional sections and application-process content.
The Role This role will be based in Information Technology Services (ITS) initially as part of the CRM project and provides an exciting opportunity to shape the future of this integral part of student recruitment, we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . This role can be fully remote based in the UK with occasional on-site visits where required. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Staff Management Line management of the Project Support Officer and a System Analyst / Developer. And CRM related technical project staff. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards. To ensure that relevant documentation is produced as part of the project lifecycle and handover of systems to production. To maintain knowledge of, and implement, sector and industry project management best practice. Run procurements and tenders with suppliers. Including producing funding applications, tender or specification documents for suppliers which may be complex. Work collaboratively with external agencies and other HEIs. Service Provision To ensure that IT application services in their area of responsibility are operationally effective, meet KPIs and performance indicators as required by the University. This will include setting standards, monitoring services, and adapting them as required. To promote continuous improvement across all IT application services and the development process. To foster the highest standards of customer service. To maintain the highest standards of security and data protection, keeping up to date with all relevant legislation, regulation and best practice to ensure that applications and new IT developments are secure. To ensure that robust communication and engagement plans are in place for stakeholders and customers of IT applications. To ensure that services provided provide business continuity, are backed up, and can be recovered in the event of a disaster. This includes keeping relevant documentation up-to-date and testing disaster recovery strategies. To liaise closely with the IT Infrastructure team on the delivery of IT applications. To ensure applications are provided in a way that ensures the University meets its obligations under The Welsh Language (Wales) Measure 2011 and the University's Welsh Language Standards General Data Protection Regulation (GDPR) The University's Information Security Policy and related legislation The Competition and Markets Authority (CMA) Undertake other duties as assigned by your line manager, commensurate with the role's grade. Engage in university-level projects and initiatives as directed, and undertake any additional duties commensurate with the role, as assigned by the line manager. Demonstrate flexibility by supporting colleagues during periods of high demand, including attendance at key university events such as open days and graduation ceremonies which may include weekend work. Promote equality of opportunity, and to support and uphold the University's commitment to diversity and inclusion in all aspects of your work. To support the university strategy and underlining plans, engage in continuous personal and professional development in line with the demands of the role . click apply for full job details
18/07/2026
Full time
The Role This role will be based in Information Technology Services (ITS) initially as part of the CRM project and provides an exciting opportunity to shape the future of this integral part of student recruitment, we are a customer-focused department servicing the Information Technology needs of Aberystwyth University. You will be required to demonstrate an excellent knowledge of Dynamics 365, Power Apps, Microsoft Fabric, Azure Data Factory, Integrations, API's, Oracle Technologies and SQL. The CRM Developer / Integration Specialist will report to the Head of IT Applications and Development. They will be responsible for the development and support of function required to meet the needs for a Marketing focused Dynamics 365 CRM. They will be responsible for AU Dynamics 365 Environments, Power Platform development (Power Apps Portals, Model-Driven / Canvas Applications), Microsoft Dataverse, CRM forms, Azure Logic apps and Power Automate. The role will also entail managing the integrations across the range of university in-house developed applications including the Admission System (APEX Oracle), Clearing Application (APEX Oracle) and Gecko Event management. Integrations will be between the University's systems, and third party provided software both hosted on premise and cloud based. In this role, you will be required to line manage, support and train the Project Support Officer and a System Analyst / Developer currently working on the University CRM implementation, integrations and supporting applications. Based on your knowledge and expertise, you will create detailed specifications and with the support of your team to build the development solutions that most effectively meet the marketing CRM requirements of the university. You will be a creative, innovative thinker with outstanding problem-solving skills, able to learn quickly and adapt to new challenges. With a keen interest in new and emerging technologies, you are passionate about innovation and excited by the idea of bringing these within our mainstream usage. Your excellent written and oral communication enables you to present ideas clearly and effectively to colleagues, senior management and project partners. To make an informal enquiry, please contact Iola Hagen, Head of IT Applications and Development . This role can be fully remote based in the UK with occasional on-site visits where required. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 - 8 weeks of the closing date. What you'll do This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties. Informal training will be provided through working with existing members of the Development team and using systems manuals and online training materials. CRM Development and Integration Liaise with users in Global Marketing and Recruitment (GMSR) to understand their specific requirements and work with them to design appropriate CRM and data integration solutions. Work within the AU Dynamics 365 Environments, Solutions, Journeys and Integrations. Work with and train the team to use Power Platform development (Power Apps Portals, Model-Driven/Canvas Applications), Microsoft Dataverse, Power Automate SharePoint. Work with and train other systems developers to agree data structures and user interfaces. Develop, test, document and support form integrations providing controlled data query and data input functionality. Knowledge of performing data integrations with Oracle technologies. Awareness of the bilingual nature for creating data input forms and reports. Develop additional web functionality using Oracle APEX. Develop, test, document, and support data processing functions to assist in maintaining accurate and reliable data in the CRM system and to support the exchange of such data between the CRM and other associated systems. Develop data migration strategies and support the transition to new systems. Responsible for taking forward new initiatives and ensuring best practice. Staff Management Line management of the Project Support Officer and a System Analyst / Developer. And CRM related technical project staff. Define the work required, set objectives, organise, and delegate work to reports according to their skills and abilities. Coordinate delivery of own and reports' work with other teams across the University. To ensure that all reports take part in the Effective Contribution Scheme (ECS) processes with clear objectives and smart targets for all team members. Engage all reports in the planning and delivery of work, ensuring a positive, flexible, and productive environment. Technology Leadership To keep up to date with developments around the University's core business software to identify potential risks and opportunities relating to business practices and where appropriate make recommendations for future adoption of new systems. To foster excellent working relationships with staff in Faculties, academic and service departments at all levels to ensure Information Technology Services is providing well-supported technology that meets the needs of the business. To support and input into business cases for new digital initiatives for university committees and Executive team. Participate in the development and implementation of annual operational plans for the team. Write and deliver presentations, briefings or workshop sessions to staff, students or external bodies, taking account of the knowledge base of the participants and the complexity of the subject matter. Assist in developing training materials and delivering user training to support these systems. Liaise with external suppliers such as Gecko Engage and external consultants. To develop wide-ranging and specialist understanding of the theory and practice associated with the role and to keep this current. Project Delivery Ensure that projects and reports are delivered in line with Agile methodology. Ensure that the work and applications under their responsibility are delivering value through close alignment to business goals, frequent delivery, empowering staff, and close collaboration with the customer. To ensure effective project management is in place for all their and their reports' initiatives, working with external suppliers, stakeholders, students, and staff across the University to ensure projects are delivered on time, to budget, and meet the University's requirements. To establish and ensure that all their IT application development projects are delivered to the required standards. To ensure that relevant documentation is produced as part of the project lifecycle and handover of systems to production. To maintain knowledge of, and implement, sector and industry project management best practice. Run procurements and tenders with suppliers. Including producing funding applications, tender or specification documents for suppliers which may be complex. Work collaboratively with external agencies and other HEIs. Service Provision To ensure that IT application services in their area of responsibility are operationally effective, meet KPIs and performance indicators as required by the University. This will include setting standards, monitoring services, and adapting them as required. To promote continuous improvement across all IT application services and the development process. To foster the highest standards of customer service. To maintain the highest standards of security and data protection, keeping up to date with all relevant legislation, regulation and best practice to ensure that applications and new IT developments are secure. To ensure that robust communication and engagement plans are in place for stakeholders and customers of IT applications. To ensure that services provided provide business continuity, are backed up, and can be recovered in the event of a disaster. This includes keeping relevant documentation up-to-date and testing disaster recovery strategies. To liaise closely with the IT Infrastructure team on the delivery of IT applications. To ensure applications are provided in a way that ensures the University meets its obligations under The Welsh Language (Wales) Measure 2011 and the University's Welsh Language Standards General Data Protection Regulation (GDPR) The University's Information Security Policy and related legislation The Competition and Markets Authority (CMA) Undertake other duties as assigned by your line manager, commensurate with the role's grade. Engage in university-level projects and initiatives as directed, and undertake any additional duties commensurate with the role, as assigned by the line manager. Demonstrate flexibility by supporting colleagues during periods of high demand, including attendance at key university events such as open days and graduation ceremonies which may include weekend work. Promote equality of opportunity, and to support and uphold the University's commitment to diversity and inclusion in all aspects of your work. To support the university strategy and underlining plans, engage in continuous personal and professional development in line with the demands of the role . click apply for full job details
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
18/07/2026
Full time
Summary At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's partner, with a strong focus on Qualifications Key Responsibilities: Solution Design & Configuration: Assist customers to further enhance their Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.). Ensure the system is set up to optimise workflows, data management, and reporting. Client Engagement: Collaborate with stakeholders to analyse incidents and translate them into functional solutions and fixes. Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customisation & Integration: Customise Dynamics 365 CE to match client specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. This is a hybrid role that combines remote work with regular client engagement. The successful candidate must be fluent in both French and English and be comfortable traveling to client locations as business needs require. AI Adoption & Transformation Consultant As a AI Adoption & Transformation Consultant, you will guide enterprise clients through the people side of AI transformation. Working at the intersection of business strategy, organisational change management, employee experience, and Microsoft Copilot adoption, you will help clients identify high value use cases, accelerate workforce readiness, drive behavioural change, and realise measurable business outcomes from AI investments. You will work directly with executives, business leaders, and technology stakeholders to shape transformation strategies, facilitate AI adoption programmes, and build scalable approaches that help organisations embrace new ways of working. What You'll Do Partner with executive and business stakeholders to identify, prioritise, and evaluate AI and Copilot opportunities. Develop adoption roadmaps aligned to business objectives and workforce transformation goals. Help clients establish AI governance, readiness, and value realisation strategies. Translate emerging AI capabilities into practical business outcomes. Lead Adoption & Change Programs Assess organisational readiness, stakeholder needs, change impacts, and adoption barriers. Design and execute enterprise wide adoption strategies for Microsoft Copilot and AI enabled solutions. Develop communications, engagement, training, and reinforcement plans to drive sustained behavioural change. Facilitate executive workshops, stakeholder alignment sessions, and transformation planning activities. Enable Business Value Realisation Define adoption metrics, success criteria, and value measurement frameworks. Monitor adoption progress and recommend improvements based on user feedback and usage insights. Help clients connect AI adoption efforts to productivity, employee experience, and business performance outcomes. Create executive ready narratives that communicate progress, impact, and opportunities for continued growth. Build Scalable Adoption Programs Design champion networks, enablement programmes, and change acceleration initiatives. Develop repeatable playbooks, toolkits, training assets, and governance approaches. Support organisations as they scale AI adoption across business units, geographies, and workforce populations. Avanade's is comprised of two channels to market, direct through Avanade relationships and indirect through our parent companies of Microsoft and Accenture, known as the Accenture Microsoft Business Group (AMBG). These channels are responsible for developing market relevant capabilities and solutions to help clients resolve critical business and technology issues. Through practices they provide sales, solutioning and delivery support to client groups and accounts to help us win and sustain long lasting relationships with our clients. In addition to direct relationships with clients, each channel works closely with Avanade's most significant partners - Microsoft and Accenture, as well as other alliances - to drive growth of the business and the practices therein. Key Responsibilities What you'll do: Thought leadership Sales, Solutioning, and Delivery Create and Evolve GTM Assets and Solutions Establish internal and client facing relationships, building a strong network and trust Be a brand ambassador, representing AMBG Security in the market and with our clients and partners. United Kingdom Associate / Analyst Key Responsibilities Configure, build and maintain Copilot Studio agents and conversational experiences. Develop and optimise topics, prompts, actions and knowledge sources. Test, troubleshoot and improve agent performance and user experience. Support the integration of Copilot Studio with Microsoft 365, SharePoint and Power Platform solutions. Power Platform Development Develop and enhance Power Apps, Power Automate workflows and Dataverse solutions. Assist in delivering low code business applications and automation solutions. Support integration between Microsoft platforms and business systems. Configure and maintain SharePoint sites, libraries and content repositories. Assist in structuring content, metadata and information architecture to support AI driven knowledge experiences. Ensure knowledge sources are maintained and optimised for retrieval and accuracy. Client & Project Support Participate in requirements gathering workshops and discovery activities. Assist in documenting business requirements, user stories and solution designs. Support testing, deployment and hyper care activities during project delivery. Collaborate with multidisciplinary teams to deliver innovative business solutions. Continuously develop skills in Copilot Studio, Power Platform and Generative AI technologies. Contribute reusable assets, accelerators and best practices. Participate in internal communities of practice, training programmes and knowledge sharing initiatives. Requirements Experience with Power Platform, including Power Apps and/or Power Automate. Experience using or administering SharePoint Online. Understanding of Microsoft 365 services and collaboration platforms. Strong analytical, problem solving and communication skills. Ability to work effectively in a collaborative team environment. Passion for learning emerging technologies and AI solutions. Exposure to Copilot Studio, chatbots or conversational AI technologies. Experience with Dataverse and Microsoft APIs/connectors. Understanding of Generative AI concepts and prompt engineering. Experience delivering client facing technology solutions. Microsoft certifications in Power Platform, Microsoft 365 or related technologies. What We Offer Opportunity to build hands on experience with Microsoft Copilot Studio and AI technologies. Structured career development and learning pathways in Copilot Studio and Generative AI. Access to industry leading training, certifications and mentoring programmes. Exposure to innovative client projects across multiple industries. Collaboration with experienced consultants, architects and AI specialists. A supportive and inclusive culture that encourages learning, innovation and professional growth. Clear progression opportunities from Associate Analyst through to Consultant and Solution Architect roles. Flexible and modern ways of working with access to the latest Microsoft technologies.
Senior Dynamics 365 CE & Power Platform Solution Architect Salary: Up to £100,000 + Bonus + Benefits Location: UK Remote / Home Based (occasional customer travel) Work Type: Permanent Role: We're partnered with a growing Microsoft consultancy that is investing heavily across its Business Applications practice and looking for an experienced Solution Architect to play a key role in shaping future customer solutions. This isn't a role where you simply inherit designs and deliver what has already been sold. You'll be involved from the start, working with customers to understand challenges, shape the right approach, influence technical direction and ensure solutions create genuine business value. The business is continuing to scale its Microsoft capability and this person will become a trusted voice across architecture, delivery and customer engagement. Responsibilities Lead the architecture and design of Dynamics 365 CE & Power Platform solutions Work directly with customers to understand business requirements and translate them into scalable solutions Own solution design decisions across Dataverse, integrations, security and application architecture Support presales activity including discovery, demonstrations and solution shaping Provide technical leadership and guidance across delivery teamsReview designs and ensure solutions follow best practice Work closely with consultants, developers, project teams and senior stakeholders Help improve internal delivery standards, governance and ways of working Stay close to emerging Microsoft technologies including AI and automation capabilities Required Skills Strong experience delivering Dynamics 365 CE solutions Experience across modules such as Sales, Customer Service, Field Service or Customer Insights Strong Power Platform experience including Power Apps, Power Automate and Dataverse Previous Solution Architect / Lead Consultant experience Ability to engage with senior business stakeholders Strong understanding of integrations and enterprise solution design Experience with Azure services, APIs and wider Microsoft technologies Ability to support presales and customer workshops Consultancy or Microsoft Partner background preferred Certifications such as PL-600 would be beneficial Why should I apply? This is an opportunity to join a Microsoft-focused business where you will have genuine influence over how solutions are shaped and delivered. You'll get Ownership of complex customer solutions A senior voice within a growing practice Exposure across modern Microsoft technologies The ability to work strategically while remaining close to delivery Investment in your development and certifications A collaborative environment where quality of delivery is the priority Apply for the role today or send your CV to .
16/07/2026
Full time
Senior Dynamics 365 CE & Power Platform Solution Architect Salary: Up to £100,000 + Bonus + Benefits Location: UK Remote / Home Based (occasional customer travel) Work Type: Permanent Role: We're partnered with a growing Microsoft consultancy that is investing heavily across its Business Applications practice and looking for an experienced Solution Architect to play a key role in shaping future customer solutions. This isn't a role where you simply inherit designs and deliver what has already been sold. You'll be involved from the start, working with customers to understand challenges, shape the right approach, influence technical direction and ensure solutions create genuine business value. The business is continuing to scale its Microsoft capability and this person will become a trusted voice across architecture, delivery and customer engagement. Responsibilities Lead the architecture and design of Dynamics 365 CE & Power Platform solutions Work directly with customers to understand business requirements and translate them into scalable solutions Own solution design decisions across Dataverse, integrations, security and application architecture Support presales activity including discovery, demonstrations and solution shaping Provide technical leadership and guidance across delivery teamsReview designs and ensure solutions follow best practice Work closely with consultants, developers, project teams and senior stakeholders Help improve internal delivery standards, governance and ways of working Stay close to emerging Microsoft technologies including AI and automation capabilities Required Skills Strong experience delivering Dynamics 365 CE solutions Experience across modules such as Sales, Customer Service, Field Service or Customer Insights Strong Power Platform experience including Power Apps, Power Automate and Dataverse Previous Solution Architect / Lead Consultant experience Ability to engage with senior business stakeholders Strong understanding of integrations and enterprise solution design Experience with Azure services, APIs and wider Microsoft technologies Ability to support presales and customer workshops Consultancy or Microsoft Partner background preferred Certifications such as PL-600 would be beneficial Why should I apply? This is an opportunity to join a Microsoft-focused business where you will have genuine influence over how solutions are shaped and delivered. You'll get Ownership of complex customer solutions A senior voice within a growing practice Exposure across modern Microsoft technologies The ability to work strategically while remaining close to delivery Investment in your development and certifications A collaborative environment where quality of delivery is the priority Apply for the role today or send your CV to .
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role Overview The Dynamics 365 Power Platform Developer will be responsible for designing, developing, and implementing Microsoft Dynamics CRM solutions to meet the business requirements. This role involves working closely with business stakeholders, IT teams, and other developers to ensure the successful delivery of CRM projects. Key Responsibilities Design and Development: Develop custom solutions where appropriate and use Power Platform capabilities where possible to fulfil business requirements Integration: Integrate Dynamics CRM with internal and external systems Testing and Deployment: Support user acceptance testing and deploy solutions to the relevant environment using repeatable CI/CD protocols Support and Maintenance: Provide ongoing support and maintenance for existing CRM solutions, including troubleshooting and resolving issues Monitoring: Health checking our Dynamics environments and gathering appropriate analytics Knowledge: Maintain on-going wave release knowledge and advise relevant stakeholders of upcoming changes and decisions to be made Documentation: Create and maintain technical documentation for CRM solutions, including design specifications, test plans, and user guides Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud flows and modelling custom entities Commercial experience of integrating Power Platform with third party API services and performing data migrations using appropriate integration tools (Kingswaysoft SSIS etc) Strong knowledge of C#, Typescript, JavaScript, and SQL Knowledge of Azure services preferred Commercial experience of translating reporting business requirements into PowerBI reports Certifications: Current Power Platform certification is preferred Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
16/07/2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role Overview The Dynamics 365 Power Platform Developer will be responsible for designing, developing, and implementing Microsoft Dynamics CRM solutions to meet the business requirements. This role involves working closely with business stakeholders, IT teams, and other developers to ensure the successful delivery of CRM projects. Key Responsibilities Design and Development: Develop custom solutions where appropriate and use Power Platform capabilities where possible to fulfil business requirements Integration: Integrate Dynamics CRM with internal and external systems Testing and Deployment: Support user acceptance testing and deploy solutions to the relevant environment using repeatable CI/CD protocols Support and Maintenance: Provide ongoing support and maintenance for existing CRM solutions, including troubleshooting and resolving issues Monitoring: Health checking our Dynamics environments and gathering appropriate analytics Knowledge: Maintain on-going wave release knowledge and advise relevant stakeholders of upcoming changes and decisions to be made Documentation: Create and maintain technical documentation for CRM solutions, including design specifications, test plans, and user guides Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud flows and modelling custom entities Commercial experience of integrating Power Platform with third party API services and performing data migrations using appropriate integration tools (Kingswaysoft SSIS etc) Strong knowledge of C#, Typescript, JavaScript, and SQL Knowledge of Azure services preferred Commercial experience of translating reporting business requirements into PowerBI reports Certifications: Current Power Platform certification is preferred Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
