The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
23/03/2026
Full time
Position
Why this Role Exists
Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers.
To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO.
This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions.
As a Sales Director at our Ealing London offices you will:
Setting the Strategy
Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners
Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit
Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions
Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence
Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform
Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA
Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings
Driving Pipeline and Sales
Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions
Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base
Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives
Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals
Platform Innovation and Operational Excellence
Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems
Partnership & Ecosystem Development
Build new partnerships with GSIs and deepen relationships with Enterprise Resellers
Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness
Create a value proposition that is clear and compelling for internal sales teams and the target markets
Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume
What Success Looks Like
Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence
Build and Execution of the sales enablement program across the EMEA region
Exceed ambitious revenue and annual profit targets for the region
Grow our partnerships with Enterprise Resellers and GSIs across the region
Expand QBS’s long tail software delivery footprint across all our regions
Requirements
What You’ll Bring
As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA.
Experience
Experience in end-user software sales, especially long tail procurement
Deep understanding of enterprise procurement processes and workflows
Strong sales and marketing know-how
Experience in taking as-a-service products to market
Commercial Skills
Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows.
Market Knowledge
Deep understanding of the software marketplace, especially the UK, France and DACH regions.
Knowledge and ideally established relationships with Enterprise Reseller and GSI’s
Preferred Qualifications
10+ years in software distribution, channel sales, and enterprise end-user sales
Open to applications from ambitious, creative people with the ability to drive change
Other information
Benefits:
Attractive salary
Commission OTE
Excellent contributory pension scheme
Private Medical Insurance
Healthcare scheme
Cycle To Work scheme
Life Cover
Online retail discounts
Full training and development programme
Mentoring opportunities
Opportunities for promotion and career progression
The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am – 5.30pm Monday to Friday.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
09/03/2026
Full time
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us.
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role As a Public Cloud Second Line Engineer, you’ll provide advanced, customer‑facing technical support across Microsoft Azure and Microsoft 365 within a managed services environment. Acting as a key escalation point from 1st Line, you’ll take ownership of incidents and service requests end‑to‑end – from deep technical investigation through to resolution or structured escalation to 3rd Line engineering teams.
You’ll work hands‑on with cloud and productivity platforms, diagnose complex issues, apply permanent fixes where appropriate, and communicate clearly with customers throughout the incident lifecycle. You’ll also collaborate closely with internal teams to ensure services are delivered in line with agreed SLAs and customer expectations.
This role will also include providing on‑site cover when required at a customer site in West Yorkshire, as well as participation in an on‑call rota, including night shifts.
What you’ll be doing
Acting as a 2nd Line escalation point for Azure and Microsoft 365 incidents and service requests
Owning incidents from investigation through to resolution, keeping customers informed throughout
Providing advanced troubleshooting across Microsoft Azure, including:
Virtual Machines
Azure Storage, Backup and Recovery
Azure Monitor, Log Analytics and alerting
Azure Active Directory and RBAC
Supporting Microsoft 365 services, including:
Exchange Online (mail flow, mailbox issues, permissions and hybrid scenarios)
SharePoint Online and OneDrive for Business
Microsoft Teams (calling, meetings, integrations and client issues)
Microsoft 365 security and compliance features (where applicable)
Escalating complex or high‑impact issues to 3rd Line teams with clear technical detail and evidence
Supporting planned changes, maintenance and service improvement activities
Creating and maintaining technical documentation, knowledge base articles and known error records
Working closely with Service Desk, Cloud Engineering and wider teams to deliver a consistent support experience
Providing on‑site support when required
What will you bring?
2–3 years’ experience supporting Microsoft technologies in a production environment
Strong hands‑on experience with Microsoft Azure
Strong experience supporting Microsoft 365 workloads
Experience supporting hybrid environments (on‑premises integrated with Azure and M365)
Working knowledge of ITIL‑aligned support environments
Excellent customer service skills with the ability to manage multiple priorities
Strong troubleshooting, analytical and problem‑solving capability
Clear written and verbal communication skills, including technical documentation
Ability to achieve and maintain NPPV3 with SC clearance
Desirable:
Valid UK driving licence and access to a car
Microsoft certifications such as AZ‑900 and AZ‑104
Experience supporting large or complex tenant environments
What can we offer you?
Hybrid Working
Private Medical Insurance or Company Paid Health Cash Plan
Employee Assistance Program
25 days holidays plus your birthday off
Option to purchase additional holiday (up to 5 days)
Company Pension Scheme
Life Assurance x 4
A diverse workforce
Employee investment with Node4 training Academy
Family savings and shopping discounts through the Node4 benefits portal.
Discounted Gym Membership
Modern facilities with open and welcoming breakout areas
Company Social events
Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
04/04/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Principal Consultant - Digital Transformation & ChangeLocation: Birmingham Are you a relationship-driven consultant who loves turning warm leads into lasting partnerships? Join Reed Professional Services (RPS) and play a pivotal role in driving digital transformation and change for leading organisations. This is your chance to combine strategic business development with hands-on account management, leveraging warm introductions and existing networks to create real impact. What You'll Do Engage Through Warm Channels: Use Reed's network and Services Procurement business to connect with clients. Manage & Grow Accounts: Build strong relationships with existing customers and identify new opportunities. Account Mapping & Networking: Understand client structures and connect with key stakeholders. Qualify & Scope Consultancy Work: Lead discovery conversations to define client needs. Design Tailored Solutions: Collaborate with Delivery and Technical Directors to create impactful proposals. Close Deals & Ensure Smooth Handover: Drive opportunities from pitch to contract, then transition to delivery. Act as an Escalation Point: Support projects and uncover further business opportunities. Multi-Client Focus: Manage multiple accounts and relationships across sectors. What We're Looking For Proven experience in consultative sales and account management. Background in digital transformation, IT, or change. Success in business development and relationship management. Ability to engage senior stakeholders, including C-suite. Strong communication, resilience, and integrity. Familiarity with CRM systems and structured sales processes. Why Join Us? Be part of a leading consultancy driving digital change. Enjoy a collaborative culture, flexible working, and clear career progression. Competitive salary, bonus, and benefits package. Commitment to diversity, inclusion, and sustainability. Ready to lead transformation?Apply now and help shape the future of digital change with RPS.
04/04/2026
Full time
Principal Consultant - Digital Transformation & ChangeLocation: Birmingham Are you a relationship-driven consultant who loves turning warm leads into lasting partnerships? Join Reed Professional Services (RPS) and play a pivotal role in driving digital transformation and change for leading organisations. This is your chance to combine strategic business development with hands-on account management, leveraging warm introductions and existing networks to create real impact. What You'll Do Engage Through Warm Channels: Use Reed's network and Services Procurement business to connect with clients. Manage & Grow Accounts: Build strong relationships with existing customers and identify new opportunities. Account Mapping & Networking: Understand client structures and connect with key stakeholders. Qualify & Scope Consultancy Work: Lead discovery conversations to define client needs. Design Tailored Solutions: Collaborate with Delivery and Technical Directors to create impactful proposals. Close Deals & Ensure Smooth Handover: Drive opportunities from pitch to contract, then transition to delivery. Act as an Escalation Point: Support projects and uncover further business opportunities. Multi-Client Focus: Manage multiple accounts and relationships across sectors. What We're Looking For Proven experience in consultative sales and account management. Background in digital transformation, IT, or change. Success in business development and relationship management. Ability to engage senior stakeholders, including C-suite. Strong communication, resilience, and integrity. Familiarity with CRM systems and structured sales processes. Why Join Us? Be part of a leading consultancy driving digital change. Enjoy a collaborative culture, flexible working, and clear career progression. Competitive salary, bonus, and benefits package. Commitment to diversity, inclusion, and sustainability. Ready to lead transformation?Apply now and help shape the future of digital change with RPS.
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
03/04/2026
Full time
The role Uppingham School is seeking a Senior IT Systems Engineer to play a key role in maintaining and enhancing the School's IT services and infrastructure. Working at the heart of our IT team, you will provide third-line technical support for the School's IT infrastructure while acting as the lead technical specialist on infrastructure and systems-related issues.You will deliver a reliable and secure operational service, ensuring systems are effectively automated, monitored and maintained in line with best practice. You will also be responsible for proactively identifying and resolving issues, developing operational procedures and collaborating with your development colleagues to support advanced automation and service delivery. In addition to your operational responsibilities, this role offers significant involvement in project work, including the design and implementation of major infrastructure projects such as cloud migrations, system upgrades and security. You will lead the technical delivery of new systems and oversee the deployment, configuration and security of end-user hardware and software across the School. Whether you are solving complex technical challenges or supporting colleagues and students across the School, you will be part of a collaborative and people-centred IT team that plays a vital role in ensuring the smooth and effective running of the wider school environment. About you You will need strong technical expertise across a range of technical tools and technologies, including PowerShell automation, Microsoft cloud services, Windows operating systems and servers, Active Directory, Group Policy, DNS/DHCP and Layer 2/3 networking. Experience with firewalls, wireless infrastructure, Veeam and virtualisation platform such as Hyper-V is essential. A high level of proficiency in Microsoft Intune, RMM patch management and security posture monitoring is also required. This is a fully technical role with no line management responsibilities, offering you the opportunity to further your skills and expertise in cloud technologies, cybersecurity and device management. You will demonstrate a proactive approach to technical learning, strong analytical skills and the ability to interpret and refine complex requirements, while working collaboratively within a supportive and service-focused environment. What we offer: When you join us, you become part of a community that appreciates and supports its team members. You will enjoy a range of benefits that reflects our appreciation: 50% contribution to premiums for the School's private health scheme Free Westfield Healthcare Free membership of dual-use Sports Centre (£25 annual joining fee) Free staff lunches in term-time School fee discount for children of Uppingham staff (pro-rated for part-time staff) Retail, gym, supermarket, cinema and restaurant discounts Cycle to work scheme Employee Assistance Programme Occupational Health Services Free annual flu jabs Recognised as a "Disability Confident" employer Recognised as a "Mindful" employer Favourable rates and terms with local nursery Complimentary staff ticket to selected School performances Discount at local coffee shop for Uppingham staff. For further details and to apply please click the apply button. Closing date: 1 st May 2026. We reserve the right to close this vacancy early once we have received an adequate number of applications. We therefore encourage early submissions. Uppingham School is committed to safeguarding and promoting the welfare of children. Successful candidates must be willing to undergo full screening in accordance with Keeping Children Safe in Education (KCSiE), including an Enhanced Disclosure and Barring Service check. Issues relating to safeguarding and promoting the welfare of pupils will be explored at interview .
The role of Business Development Director in the transport & distribution industry requires a strategic thinker to drive business growth and expand client relationships. Based in Oxford, this position focuses on leveraging expertise in logistics to identify opportunities and deliver sustainable results. Client Details This opportunity is with a leading organisation within the transport & distribution industry. The company is a well-established, medium-sized organisation known for its focus on innovation and operational excellence in logistics. Description Develop and execute strategic business development plans to achieve growth objectives within the Automotive sector. Identify and pursue new business opportunities, building strong relationships with potential clients and stakeholders. Collaborate with internal teams to create tailored solutions that meet client needs. Lead negotiations and secure high-value contracts with clients in the Automotive industry. Analyse market trends and competitor activities to inform business strategies. Provide leadership and guidance to the business development team to ensure performance targets are met. Represent the company at industry events and conferences to enhance its market presence. Prepare comprehensive reports and presentations for senior management on business development activities. Profile A successful Business Development Director should have: A proven track record in business development within the Automotive or logistics sector. Strong commercial acumen and the ability to identify and secure business opportunities. Excellent negotiation and communication skills to build and maintain client relationships. Experience in creating and executing strategic business plans. Leadership skills with the ability to guide and motivate a team effectively. A deep understanding of the logistics industry and market trends. Proficiency in preparing reports and delivering impactful presentations. Job Offer Competitive market salary Performance-based bonus structure. SLT Benefits Opportunities to work within a respected organisation in the transport & distribution industry.
03/04/2026
Full time
The role of Business Development Director in the transport & distribution industry requires a strategic thinker to drive business growth and expand client relationships. Based in Oxford, this position focuses on leveraging expertise in logistics to identify opportunities and deliver sustainable results. Client Details This opportunity is with a leading organisation within the transport & distribution industry. The company is a well-established, medium-sized organisation known for its focus on innovation and operational excellence in logistics. Description Develop and execute strategic business development plans to achieve growth objectives within the Automotive sector. Identify and pursue new business opportunities, building strong relationships with potential clients and stakeholders. Collaborate with internal teams to create tailored solutions that meet client needs. Lead negotiations and secure high-value contracts with clients in the Automotive industry. Analyse market trends and competitor activities to inform business strategies. Provide leadership and guidance to the business development team to ensure performance targets are met. Represent the company at industry events and conferences to enhance its market presence. Prepare comprehensive reports and presentations for senior management on business development activities. Profile A successful Business Development Director should have: A proven track record in business development within the Automotive or logistics sector. Strong commercial acumen and the ability to identify and secure business opportunities. Excellent negotiation and communication skills to build and maintain client relationships. Experience in creating and executing strategic business plans. Leadership skills with the ability to guide and motivate a team effectively. A deep understanding of the logistics industry and market trends. Proficiency in preparing reports and delivering impactful presentations. Job Offer Competitive market salary Performance-based bonus structure. SLT Benefits Opportunities to work within a respected organisation in the transport & distribution industry.
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
03/04/2026
Full time
Join Propel Tech as a Development Team Manager and become a trusted technical voice for our clients. You'll guide technical decisions, improve delivery quality, and support a talented web development team working across multiple client systems. This role suits a hands-on developer who enjoys variety, problem-solving, and combining technical leadership with people development and client collaboration. You'll work with autonomy, see the impact of your decisions first-hand, and help both clients and team members succeed. At Propel Tech, our consultants balance project work with ongoing system support across different industries and technologies. You'll be comfortable switching context, adapting to different client needs, and finding practical solutions in fast-moving environments. Why Propel Tech? We're a friendly, forward-thinking software consultancy that thrives on solving complex challenges. You'll work across a range of clients, industries, and technologies in a collaborative environment where knowledge sharing is part of everyday life and your contribution genuinely makes a difference. What we offer £60,000 - £75,000 salary, depending on experience Monthly performance-related bonus opportunities Flexible hybrid working, typically just a few in-office days per month 10% of your time dedicated to learning and development Private medical insurance, share scheme, buy/sell holiday, and more About the Web Team Our web team designs, builds, and maintains bespoke web applications. Much of our work focuses on improving and extending existing systems, alongside greenfield projects built from the ground up. We work primarily with PHP, JavaScript, and React, taking a pragmatic approach to choosing the right tools for each job. Collaboration, quality, and doing things properly are central to how we work. What you'll do Technical leadership and delivery Act as the technical representative in client meetings, building trust through clear communication and sound advice Lead and support a team delivering work for multiple clients and systems Develop deep understanding of client platforms and proactively suggest improvements Stay hands-on with development to maintain strong technical capability Work closely with a Client Delivery Manager to plan, prioritise, and deliver work Support presales activity, including solution scoping and proposal input People leadership and development Monitor delivery quality and team performance, addressing issues early Provide feedback, coaching, and mentoring through one-to-ones and code reviews Support career development and learning goals across the team Encourage good process adherence and continuous improvement Set and uphold high standards in code quality, performance, and maintainability Use learning time to explore new tools and technologies, including AI "We're looking for someone who's technically strong, confident with clients, and proactive in improving systems. If you're also passionate about supporting a team and driving quality, we'd love to hear from you." - Wil Jones, Technology & Solutions Director What you'll bring Strong hands-on experience in full stack web development (PHP, JavaScript, React) Ability to quickly understand and evaluate existing systems Experience working on business-critical applications Confidence leading technical discussions with clients Experience mentoring or leading others in a technical environment Focus on quality, performance, and continuous improvement Excellent communication and problem-solving skills Experience delivering solutions for external clients or managing multiple concurrent projects (desirable) Familiarity with cloud technologies, especially AWS (desirable) What success looks like in this role Clients and colleagues trust your technical judgement Your team delivers consistently high-quality work and continues to develop Delivery risks are identified early and managed effectively You balance being hands-on with empowering others Our process We aim to respond within 5 working days. The process includes an initial video interview and a final in-person interview at our Wakefield office, with a short technical exercise completed in advance. We'll be open about what to expect at every stage so you can make an informed decision. A note on inclusion You don't need to meet every requirement to apply, although experience with PHP development is essential. If this role feels like the right next step, we'd love to hear from you. Please note: Agency support is already in place for this vacancy.
Gleeson Recruitment Group
Northampton, Northamptonshire
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
03/04/2026
Full time
UK Wide Competitive Salary + Car + Benefits A leading UK logistics provider is seeking a high-performing Business Development Director to drive major new business growth within its Contract Logistics division. The Role Lead, mentor and motivate a team of Business Development Managers. Develop and deliver a strong new business pipeline across logistics, 3PL, warehouse and transport services. Prospect, present and close significant commercial opportunities. Shape sales strategy and support sector-focused growth initiatives. Build strong customer and internal stakeholder relationships. Lead proposals, pitches and tender responses. Track new customer performance and ensure smooth onboarding. Contribute positively to divisional leadership and commercial planning. About You Extensive experience in logistics, 3PL, freight, warehouse or transport. Strong sales skills-prospecting, networking, negotiating and closing. Proven success securing £multi-million opportunities. Confident presenter with polished communication skills. Strategic thinker with commercial drive and team-leadership experience. Well connected across senior leadership networks. Willing to travel across the UK. What's on Offer Competitive salary + bonus Company car, laptop & mobile 25 days holiday + bank holidays Pension, Life Assurance & additional benefits Genuine opportunities for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
We have an opportunity that has arisen within our Bristol based Product Assurance Software Quality team for an engineer to further develop their quality assurance skills by being part of the wider Product Assurance community within MBDA. Salary: Circa £40,000 - £50,000 depending on experience Location: Bristol Dynamic (hybrid) working: 2-4 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Join our Bristol Software Quality Assurance team to improve QA skills by collaborating with the wider Quality Assurance community at MBDA. Assisting UK Engineering Directorate's software teams in missile programs ensures high-quality weapon systems reach global partners. This is an excellent chance to build an impact and advance a career in Quality. What we're looking for from you: The position centres on maintaining software quality by following procedures and guidelines. Experience in software development, full life cycle, and quality assurance; applicants from a diverse set of backgrounds and industries are encouraged. Knowledge of software processes including national and international standards and assurance requirements. Auditing experience would be advantageous. Ability to build strong relationships with colleagues across all programmes. Collaborative but objective approach with an ability to influence change when required. Ability to lead Project Quality Assessments, identify risks and critical issues and provide recommendations to monthly reports. Communicate clearly, both orally and in writing. Remain calm under pressure and cope well with unexpected changes. Work independently as part of a functional and integrated team. Ideally have an Engineering Degree or equivalent experience, with an understanding of new and appropriate technologies or proven experience. Experience or knowledge of configuration management, documentation and requirements management systems is highly beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
We have an opportunity that has arisen within our Bristol based Product Assurance Software Quality team for an engineer to further develop their quality assurance skills by being part of the wider Product Assurance community within MBDA. Salary: Circa £40,000 - £50,000 depending on experience Location: Bristol Dynamic (hybrid) working: 2-4 days per week on-site due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: Join our Bristol Software Quality Assurance team to improve QA skills by collaborating with the wider Quality Assurance community at MBDA. Assisting UK Engineering Directorate's software teams in missile programs ensures high-quality weapon systems reach global partners. This is an excellent chance to build an impact and advance a career in Quality. What we're looking for from you: The position centres on maintaining software quality by following procedures and guidelines. Experience in software development, full life cycle, and quality assurance; applicants from a diverse set of backgrounds and industries are encouraged. Knowledge of software processes including national and international standards and assurance requirements. Auditing experience would be advantageous. Ability to build strong relationships with colleagues across all programmes. Collaborative but objective approach with an ability to influence change when required. Ability to lead Project Quality Assessments, identify risks and critical issues and provide recommendations to monthly reports. Communicate clearly, both orally and in writing. Remain calm under pressure and cope well with unexpected changes. Work independently as part of a functional and integrated team. Ideally have an Engineering Degree or equivalent experience, with an understanding of new and appropriate technologies or proven experience. Experience or knowledge of configuration management, documentation and requirements management systems is highly beneficial. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
Bristol We are seeking a highly experienced Senior Project Manager to join the UK Programme Solutions team within the Digital Excellence Directorate. This role will provide senior leadership across the delivery of complex and business-critical network and infrastructure projects, operating within a highly regulated and security-conscious defence environment. This role offers the opportunity to contribute directly to the delivery of critical defence capabilities, influence delivery standards across a complex portfolio, and operate at a senior level within a professional, disciplined, and security-focused delivery environment. Salary: Circa £60,000 - £65,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site due to workload classification Security Clearance: British Citizen only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Project Manager, you will lead strategically significant IT projects that support operational capability and defence outcomes. You will work closely with business programme leads, technical authorities, industry partners, and our national customer, ensuring delivery is compliant with regulatory, security, and assurance requirements. The post holder will be accountable for assured project delivery, robust governance, and the continued evolution and adoption of our end-to-end (E2E) project management methodology, ensuring consistent, compliant, and high-quality delivery across the portfolio. You will be expected to exercise sound professional judgement, operate effectively within defined governance structures, and provide clear leadership in complex and high-risk delivery environments. What we're looking for from you: Key Responsibilities Lead the delivery of complex, high-risk network and infrastructure projects within a regulated defence environment Manage the full project lifecycle, ensuring compliance with organisational, regulatory, security, and assurance requirements Ensure projects adhere to approved standards, controls, and delegated authorities Lead the development, maintenance, and adoption of the end-to-end (E2E) project management methodology Promote consistent application of governance, reporting, and assurance across the team Manage project scope, schedule, budget, risks, issues, and dependencies in line with approved tolerances Oversee supplier and partner delivery, ensuring contractual, commercial, and security obligations are met Maintain alignment between business requirements, technical solutions, and operational needs Support digital transformation initiatives through controlled, assured, and auditable delivery Essential Skills and Experience The successful candidate will demonstrate significant experience in: Leading complex IT projects within regulated, secure, or defence-related environments Applying robust project governance, assurance, and control frameworks Developing, embedding, and maintaining project management methodologies and standards Managing schedules, budgets, and risks across multi-supplier and multi-disciplinary delivery teams Financial management, forecasting, and cost control within delegated authority Change control and configuration management Supplier, contract, and commercial management Stakeholder engagement at senior levels, including engagement with assurance, security, and technical authorities Quality management, audit readiness, and benefits realisation Security Clearance A minimum of Security Check (SC) clearance is required to undertake this role; this can be obtained as part of the on-boarding The successful candidate must be willing, if required in the future, to obtain Developed Vetting (DV) clearance Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
The Senior Algorithm Engineer role in GCN (Guidance, Control, and Navigation) is a highly visible, strategic position, working with a highly capable technical team. This role presents a rare opportunity for hands-on technical involvement, research and strategy steering, without line management duties. Salary: Up to £65,000, depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Algorithm Specialist you will develop your expertise both at a detailed Guidance & Control design level, and up through the higher architectural levels, where you can demonstrate a capability for rigorous system analysis and management of complexity. You will influence the current and future direction for design and testing of sophisticated missile Guidance & Control (G&C) systems, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial sensors, actuators, propulsion (turbojets, ramjets and thrust-vectored rockets), and interfaces to surface and air launch platforms. You will have the opportunity to collaborate widely across departmental, directorate and national boundaries, and to be involved across multiple programmes at various points in their respective lifecycles, from the early research and concept stages through to full-scale development and guided flight trials. What we're looking for from you: Theoretical knowledge and extensive experience of aerospace guidance, control and navigation specification, analysis, algorithm design & implementation, real time architecture and verification Ability to bound the scope of an engineering problem and to express the design challenge in terms of clear unambiguous design requirements/objectives Managing complexity by identifying major drivers in a large, inter-connected engineering system Able to cross-verify complex systems and system models against underlying theory Communicating complex or conceptually difficult ideas clearly Diagnosing abnormalities in an engineering system both physically and virtually through computer modelling and simulation(Matlab & Simulink) Influencing technically when there are other factors driving teams A particular interest in applications with control experience, preferably applied flight control, bit this is not essential Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
03/04/2026
Full time
The Senior Algorithm Engineer role in GCN (Guidance, Control, and Navigation) is a highly visible, strategic position, working with a highly capable technical team. This role presents a rare opportunity for hands-on technical involvement, research and strategy steering, without line management duties. Salary: Up to £65,000, depending on experience Dynamic (hybrid) working: 5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As a Senior Algorithm Specialist you will develop your expertise both at a detailed Guidance & Control design level, and up through the higher architectural levels, where you can demonstrate a capability for rigorous system analysis and management of complexity. You will influence the current and future direction for design and testing of sophisticated missile Guidance & Control (G&C) systems, spanning specialist algorithms, real-time architecture, and complex equipment including RF & IR seekers, inertial sensors, actuators, propulsion (turbojets, ramjets and thrust-vectored rockets), and interfaces to surface and air launch platforms. You will have the opportunity to collaborate widely across departmental, directorate and national boundaries, and to be involved across multiple programmes at various points in their respective lifecycles, from the early research and concept stages through to full-scale development and guided flight trials. What we're looking for from you: Theoretical knowledge and extensive experience of aerospace guidance, control and navigation specification, analysis, algorithm design & implementation, real time architecture and verification Ability to bound the scope of an engineering problem and to express the design challenge in terms of clear unambiguous design requirements/objectives Managing complexity by identifying major drivers in a large, inter-connected engineering system Able to cross-verify complex systems and system models against underlying theory Communicating complex or conceptually difficult ideas clearly Diagnosing abnormalities in an engineering system both physically and virtually through computer modelling and simulation(Matlab & Simulink) Influencing technically when there are other factors driving teams A particular interest in applications with control experience, preferably applied flight control, bit this is not essential Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
02/04/2026
Full time
Full job description Business Development Director (Building Services/ Engineering) Romsey, Hampshire (Office / Field-Based) £95,000 - £100,000 (OTE £120k+) + Bonus + Private Healthcare + Progression Are you a senior Business Development professional with experience in building services, FM, or engineering, looking for a high-impact role where you can drive growth, win major contracts, and shape the future of a business? On offer is the opportunity to join a forward-thinking, growing organisation in a strategically critical role, where you will take ownership of new business across Projects and Planned Preventive Maintenance (PPM). This is a leadership position with real influence, offering progression into senior commercial leadership while driving significant revenue growth. In this role, you will identify and win high-value opportunities across key sectors including healthcare, defence, commercial, and manufacturing. You will build and manage a strong pipeline, lead client engagement and bid activity, and play a key role in shaping sales strategy and expanding market presence. This role would suit a Business Development Director, Head of Sales, or Senior Business Development Manager from a building services, FM, or engineering background, looking for a strategic, high-value role with leadership responsibility and strong earning potential. The Role Drive new business across Projects and PPM services Build and convert a high-value pipeline through networking and partnerships Lead bids, proposals, and client presentations Develop regional sales strategy and support team performance Office & field-based role (Romsey / UK travel) The Person Proven business development experience in building services / FM / engineering Strong network and ability to win high-value contracts Leadership experience managing or mentoring teams Strategic mindset with a hands-on approach to winning business Full UK Driving Licence Ref:(phone number removed) Key Words: Business Development Director, Head of Sales, FM, Facilities Management, Building Services, Engineering Sales, Commercial Director, Hampshire, Romsey If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Peopleforge Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website and provided upon application.
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
02/04/2026
Full time
Second Line Application Support Analyst Hybrid Birmingham (2 days onsite) Join a tech team that keeps some of the UK s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we re looking for curious, proactive problem solvers to help us keep mission critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn t just break fix. You'll become a trusted expert, working closely with 1st 3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment this is the perfect next step. What You ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support 1st line teams to drive better first-time resolution. Work with suppliers and 3rd line teams when deeper expertise is needed. Problem Management & Continuous Improvement Spot recurring issues and help drive root cause analysis. Suggest service improvements and refine processes, documentation, and monitoring. Carry out minor application config and admin tasks. Communication & Collaboration Work with technical teams, suppliers, and non technical users. Provide clear updates and reassurance during incidents. Build strong relationships and develop an understanding of B2C and B2B retail environments. Knowledge Sharing Create clear, helpful documentation and knowledge articles. Share expertise to support team development and reduce single points of failure. Out-of-Hours Support Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support non technical users. Logical thinker who enjoys investigating and solving issues. Experience with business critical applications in retail or multi site environments. Proactive attitude, ownership mindset, and eagerness to learn. Desirable Experience with any of the following is a bonus: Windows Server Microsoft 365 Active Directory SQL Server PowerShell/Python AWS or cloud applications Monitoring tools (e.g., SolarWinds) Legacy platforms (iSeries, RTI) Managing third party or SaaS incidents What s In It for You? 25 days holiday + bank holidays Buy up to 5 extra days Discounts & perks via our Benefits Hub Travel pass loan & cycle to work scheme £1,000 refer a friend bonus Discounted dental care Access to childcare scheme Ready for Your Next Career Step? If you want to take ownership, expand your skills, and make a real impact supporting some of the UK s most iconic brands we d love to hear from you. Apply now and shape the future of retail technology with Retail Assist.
Business Development Manager This is a fantastic opportunity for an experience Business Development Manager with strong account management skills who has experience across the wooden packaging industry to join a growing organisation Salary: £50,000 + Benefits Bonus: £10,000 Car / Car Allowance Location: Field based around West, Southwest, South of London Responsibilities: To represent the Group of Companies in a professional and efficient manner at all times. Building relationships with existing and new customers to support the business in its strategic plan to increase profitable sales by 50% over the next 5 years. Managing ongoing business accounts whilst building new relationships: Account manage designated existing accounts effectively and ensure all available opportunities to grow those accounts are capitalised upon Grow your network of contacts within each organisation to ensure you have a broad spread across all departmental, decision makers Network across social media platforms Prospect for potential new clients to generate an increase in sales: This will include an element of cold calling, telephone contact and use of all social media platforms (LinkedIn) to generate new leads Identify key decision makers and develop strong, working relationships Follow-up all enquiries coming into the business via the website Ensure all customer/prospect activity is logged via the in-house CRM system and ensure all customer/prospect records are kept updated with relevant information Attend annual industry conferences and exhibitions as and when required to generate new leads ensure all leads are updated on CRM system and followed up effectively Participate in calculating client quotations: Work with technical sales to ensure we deliver clients requirements on design (fit for purpose), quality and price. Ensure all relevant information is provided to the estimating team Sell a solution. Seek to identify opportunities for additional product development look at new markets and bring opportunities to the fore. Develop a thorough understanding of the company s capabilities: Look to cross-sell all Group services identify Joinery opportunities, sell wherever possible Promote the Group and Timber Packaging Division as a whole at all times Achieving targets and attending sales meetings submitting reports: Deliver sales against personal sales targets in line with Group strategy Produce monthly report for Sales Director providing detail of existing threats and upcoming opportunities, market feedback re competitor activity/pricing etc. Produce and deliver presentation summarising territory performance for quarterly sales meeting.
02/04/2026
Full time
Business Development Manager This is a fantastic opportunity for an experience Business Development Manager with strong account management skills who has experience across the wooden packaging industry to join a growing organisation Salary: £50,000 + Benefits Bonus: £10,000 Car / Car Allowance Location: Field based around West, Southwest, South of London Responsibilities: To represent the Group of Companies in a professional and efficient manner at all times. Building relationships with existing and new customers to support the business in its strategic plan to increase profitable sales by 50% over the next 5 years. Managing ongoing business accounts whilst building new relationships: Account manage designated existing accounts effectively and ensure all available opportunities to grow those accounts are capitalised upon Grow your network of contacts within each organisation to ensure you have a broad spread across all departmental, decision makers Network across social media platforms Prospect for potential new clients to generate an increase in sales: This will include an element of cold calling, telephone contact and use of all social media platforms (LinkedIn) to generate new leads Identify key decision makers and develop strong, working relationships Follow-up all enquiries coming into the business via the website Ensure all customer/prospect activity is logged via the in-house CRM system and ensure all customer/prospect records are kept updated with relevant information Attend annual industry conferences and exhibitions as and when required to generate new leads ensure all leads are updated on CRM system and followed up effectively Participate in calculating client quotations: Work with technical sales to ensure we deliver clients requirements on design (fit for purpose), quality and price. Ensure all relevant information is provided to the estimating team Sell a solution. Seek to identify opportunities for additional product development look at new markets and bring opportunities to the fore. Develop a thorough understanding of the company s capabilities: Look to cross-sell all Group services identify Joinery opportunities, sell wherever possible Promote the Group and Timber Packaging Division as a whole at all times Achieving targets and attending sales meetings submitting reports: Deliver sales against personal sales targets in line with Group strategy Produce monthly report for Sales Director providing detail of existing threats and upcoming opportunities, market feedback re competitor activity/pricing etc. Produce and deliver presentation summarising territory performance for quarterly sales meeting.
Senior Data Scientist Location: Glasgow Salary: Competitive About Us BiP Solutions are a SaaS business where data is at the core of everything we do. It s not just a function it s our competitive advantage. We are passionate about unlocking the full commercial value of our data to drive smarter decisions, better products, and stronger outcomes for our customers. The Role We re looking for a Senior Data Scientist to play a pivotal role in shaping and delivering our data strategy. This is a high-impact, hands-on position combining deep technical execution with strategic influence across the business. You ll lead key data science initiatives, work closely with stakeholders across commercial, product, and technical teams, and help define how we leverage data as a true business superpower. Alongside this, you will mentor and manage two junior data scientists, supporting their growth and elevating the team s overall capability. Working across the business Reporting into our Director of Public Policy & Research, you will operate across our business, building with internal relationships with our Research & Insights, Technology, Product, Marketing and Sales functions as well as external relationships, with our wider data partners. Given the cross-functional nature of this role, we will look for you to build, maintain, and strengthen trusted relationships across the business, ensuring data solutions are understood, embraced, and drive real commercial value. Key Responsibilities Lead the design, development, and deployment of data science solutions that deliver tangible commercial value Work hands-on ( on the tools ) across the full data science lifecycle, from exploration to production Shape and contribute to the company s evolving data strategy Manage and mentor a team of two Data Scientists Promote best practices in data science, including experimentation, model validation, and reproducibility Communicate complex findings clearly to both technical and non-technical audiences What We re Looking For Proven experience in a Senior Data Scientist or similar role, ideally within a SaaS or data-driven environment Strong hands-on expertise in data science tools and techniques (e.g. Python, machine learning, statistical modelling) Experience delivering data-driven solutions with measurable commercial impact Exposure to or experience with Elastic (Elasticsearch) is highly desirable Demonstrated experience managing or mentoring junior team members Excellent stakeholder management skills, with the ability to influence across multiple functions Strong problem-solving mindset with a proactive, commercially focused approach Why Join Us? Be at the heart of a business where data truly drives decision-making Shape the future of our data capability and strategy Work on meaningful, high-impact projects with real commercial outcomes Opportunity to lead, mentor, and grow a talented data team Collaborative, fast-paced SME environment with real ownership and visibility To Apply If you feel you are a suitable candidate and would like to work for BiP Solutions, please do not hesitate to apply.
02/04/2026
Full time
Senior Data Scientist Location: Glasgow Salary: Competitive About Us BiP Solutions are a SaaS business where data is at the core of everything we do. It s not just a function it s our competitive advantage. We are passionate about unlocking the full commercial value of our data to drive smarter decisions, better products, and stronger outcomes for our customers. The Role We re looking for a Senior Data Scientist to play a pivotal role in shaping and delivering our data strategy. This is a high-impact, hands-on position combining deep technical execution with strategic influence across the business. You ll lead key data science initiatives, work closely with stakeholders across commercial, product, and technical teams, and help define how we leverage data as a true business superpower. Alongside this, you will mentor and manage two junior data scientists, supporting their growth and elevating the team s overall capability. Working across the business Reporting into our Director of Public Policy & Research, you will operate across our business, building with internal relationships with our Research & Insights, Technology, Product, Marketing and Sales functions as well as external relationships, with our wider data partners. Given the cross-functional nature of this role, we will look for you to build, maintain, and strengthen trusted relationships across the business, ensuring data solutions are understood, embraced, and drive real commercial value. Key Responsibilities Lead the design, development, and deployment of data science solutions that deliver tangible commercial value Work hands-on ( on the tools ) across the full data science lifecycle, from exploration to production Shape and contribute to the company s evolving data strategy Manage and mentor a team of two Data Scientists Promote best practices in data science, including experimentation, model validation, and reproducibility Communicate complex findings clearly to both technical and non-technical audiences What We re Looking For Proven experience in a Senior Data Scientist or similar role, ideally within a SaaS or data-driven environment Strong hands-on expertise in data science tools and techniques (e.g. Python, machine learning, statistical modelling) Experience delivering data-driven solutions with measurable commercial impact Exposure to or experience with Elastic (Elasticsearch) is highly desirable Demonstrated experience managing or mentoring junior team members Excellent stakeholder management skills, with the ability to influence across multiple functions Strong problem-solving mindset with a proactive, commercially focused approach Why Join Us? Be at the heart of a business where data truly drives decision-making Shape the future of our data capability and strategy Work on meaningful, high-impact projects with real commercial outcomes Opportunity to lead, mentor, and grow a talented data team Collaborative, fast-paced SME environment with real ownership and visibility To Apply If you feel you are a suitable candidate and would like to work for BiP Solutions, please do not hesitate to apply.
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to 90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required: SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential. Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable: Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR(phone number removed) Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
02/04/2026
Full time
Head of Client Relations SaaS experience essential West Midlands, Hybrid Up to 90k, plus Car allowance and bonus scheme Benefits: Car allowance Bonus scheme Hybrid working I am working with an enterprise level SaaS Client who is currently looking for a Head of Client Relations to support revenue growth through increasing account value, driving adoption of services, maximising retention through providing world class leadership of your team. This is a senior leadership position that will drive successful outcomes. You should be someone that knows how to improve performance through strategy, that always bears the client in mind when devising solutions. You will have ultimate responsibility over pre and post sales solutions, including but not limited to proposals, RFP's, solutions, adoption of solutions, CSAT They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance SaaS is highly desirable. Experience and Skills required: SaaS environment is absolutely essential Experience in Enterprise level Client relations, Customer Success or Account Management is also essential. Strong and inspirational leadership Strategic and commercially focused Excellent stakeholder communication skills Analytic approach using data driven insight B2B Customer Journey Management Demonstrable experience in driving B2B customer satisfaction Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth Desirable: Regulated industry experience such as Finance, Pensions, Insurance Experience with full SDLC If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about it's staff and customer experience then please apply today quoting reference AR(phone number removed) Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience, Customer Success, Customer journey management, enterprise account management, SaaS, Software Sales, Insurance, OpenGI, Acturis, Broking processes, insurance broker, customer success director, client relationship director, head of client success, head of customer experience If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
