The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based within the Dartford/Kent area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
15/10/2025
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based within the Dartford/Kent area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based within the Chelmsford/Essex area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
15/10/2025
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based within the Chelmsford/Essex area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
The Recruitment Solution
Stanground, Cambridgeshire
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based in and around the Peterborough area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
15/10/2025
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manage, to sell passenger cars and LCV's to corporate clients and local businesses based in and around the Peterborough area. This role offers a fantastic OTE of £50,000+ Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
BRAND NEW TEAM LEADER OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to 32,000 p/a + benefits Dynamic environment working with cutting edge technologies Hybrid working - on-site will be in their Sheffield offices Late shift requirements once every 4/5 weeks ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a First-Line Team Leader to help them reach their company ambitions. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture TEAM LEADER ROLE: As a Team Leader, you'll oversee the daily operations of the support desk, ensuring SLAs are met and tickets are handled efficiently while mentoring and managing first-line support technicians to maintain a positive, high-performing environment. You'll deliver training, manage the team rota including absences, participate in the management on-call rota for HR matters, and support strategic objectives. You'll also monitor failovers, identify and implement process improvements, ensure exceptional client service, assist with hiring, and support your team's professional growth through coaching, development plans, and regular performance reviews. KEY SKILLS / EXPERIENCE: Experience in Service Desk Support Software installations & updates, Password resets, Office 365 maintenance and administration, File management and security and Basic network and broadband diagnostics Ability to work in a fast-paced environment Leadership skills and strong interpersonal skills TO BE CONSIDERED: Please either apply by clicking online or emailing (url removed). For further information please contact via (phone number removed) / (phone number removed). By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Software installations / Office 365 maintenance and administration / Service Desk Support / Leadership
09/10/2025
Full time
BRAND NEW TEAM LEADER OPPORTUNITY IN SHEFFIELD - HYBRID WORKING Salary up to 32,000 p/a + benefits Dynamic environment working with cutting edge technologies Hybrid working - on-site will be in their Sheffield offices Late shift requirements once every 4/5 weeks ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a First-Line Team Leader to help them reach their company ambitions. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture TEAM LEADER ROLE: As a Team Leader, you'll oversee the daily operations of the support desk, ensuring SLAs are met and tickets are handled efficiently while mentoring and managing first-line support technicians to maintain a positive, high-performing environment. You'll deliver training, manage the team rota including absences, participate in the management on-call rota for HR matters, and support strategic objectives. You'll also monitor failovers, identify and implement process improvements, ensure exceptional client service, assist with hiring, and support your team's professional growth through coaching, development plans, and regular performance reviews. KEY SKILLS / EXPERIENCE: Experience in Service Desk Support Software installations & updates, Password resets, Office 365 maintenance and administration, File management and security and Basic network and broadband diagnostics Ability to work in a fast-paced environment Leadership skills and strong interpersonal skills TO BE CONSIDERED: Please either apply by clicking online or emailing (url removed). For further information please contact via (phone number removed) / (phone number removed). By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Software installations / Office 365 maintenance and administration / Service Desk Support / Leadership
Computer Technician Our Basingstoke based client are looking for a Computer Technician to join their team due to continued business growth. Salary - 26,000- 28,000 per annum Benefits - 28 days holiday inclusive of bank holidays - Free on site parking - Opportunity to join a fast growing business - Training Opportunities - Monday to Friday Duties - Diagnose and repair and refurbish servers and hardware - Suggest and support improvements to workflows and repair processes - Set up, configure, and keep operating systems and firmware up to date. - Carry out final checks to ensure all refurbished equipment meets internal quality standards. - Offer basic technical assistance and advice to customers when required. - Identify faulty components (e.g., processors, memory, drives, motherboards) and replace them as needed. Skills - In-depth understanding of server hardware and diagnostic tools, with the ability to identify and resolve hardware issues efficiently. - Skilled in troubleshooting and performing repairs at the component level to restore full system functionality. - Proficient in installing, configuring, and maintaining various operating systems - Capable of working independently with minimal supervision, while also collaborating effectively within a small team setting. If you are interested, please call our branch on (phone number removed) or apply online today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
05/10/2025
Full time
Computer Technician Our Basingstoke based client are looking for a Computer Technician to join their team due to continued business growth. Salary - 26,000- 28,000 per annum Benefits - 28 days holiday inclusive of bank holidays - Free on site parking - Opportunity to join a fast growing business - Training Opportunities - Monday to Friday Duties - Diagnose and repair and refurbish servers and hardware - Suggest and support improvements to workflows and repair processes - Set up, configure, and keep operating systems and firmware up to date. - Carry out final checks to ensure all refurbished equipment meets internal quality standards. - Offer basic technical assistance and advice to customers when required. - Identify faulty components (e.g., processors, memory, drives, motherboards) and replace them as needed. Skills - In-depth understanding of server hardware and diagnostic tools, with the ability to identify and resolve hardware issues efficiently. - Skilled in troubleshooting and performing repairs at the component level to restore full system functionality. - Proficient in installing, configuring, and maintaining various operating systems - Capable of working independently with minimal supervision, while also collaborating effectively within a small team setting. If you are interested, please call our branch on (phone number removed) or apply online today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Get Staffed Online Recruitment Limited
Ipswich, Suffolk
Network Consultant Our client is seeking a talented and driven individual to contribute to their continued growth and success. Working alongside the technical and sales teams, you will play a vital role in assisting clients with their technical enquiries, from pre-sales technical network design and services to post-sales build and configurations. The provision of these value-added services is what makes them stand out. The role may include some travel to customer sites to provide design, consultancy and wireless surveys, along with industry conferences. This is an excellent opportunity for someone with a great understanding of wireless and networking and strong communication skills, with a passion for customer support and service. Key Responsibilities: Provide both pre-sales technical support and post-sales technical support. Respond promptly and professionally to technical tickets in line with their SLA. Documenting work completed for both internal records and for clients. Assist the existing technical team with maintaining internal systems as required. Wireless network design and surveying. Ability to travel to UK-based sites. Creation of technical content for social media. Vendor and client networking. Services To Be Delivered: Network design. Wireless design, survey and diagnostic. Pre-configuration of Network equipment before dispatch. Provide remote break-fix support for network configurations to customers. Skills Required: Familiarity with helpdesk or CRM software platforms. Previous experience with providing end-user support. Good communication and personability. Understanding of networking. IPv6. Enterprise wireless networks. Dynamic routing protocols OSPF and BGP. Wireless design and implementation. Desirable Experience: Wireless design and diagnostic using Ekahau or Hamina. Proxmox virtualisation. Enterprise Wireless Networks. Wireless ISP design. MikroTik certification to the engineer level. Working knowledge of the following vendors: HP Enterprise; MikroTik; Omada by TP-Link; Ubiquiti UniFi. Why Join Our Client? Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Other Details: Full vendor training provided. Work Location: Remote, Hybrid or onsite considered. Full and part-time considered. Salary on application. If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk/Technical Support Specialist, our client would love to hear from you.
04/10/2025
Full time
Network Consultant Our client is seeking a talented and driven individual to contribute to their continued growth and success. Working alongside the technical and sales teams, you will play a vital role in assisting clients with their technical enquiries, from pre-sales technical network design and services to post-sales build and configurations. The provision of these value-added services is what makes them stand out. The role may include some travel to customer sites to provide design, consultancy and wireless surveys, along with industry conferences. This is an excellent opportunity for someone with a great understanding of wireless and networking and strong communication skills, with a passion for customer support and service. Key Responsibilities: Provide both pre-sales technical support and post-sales technical support. Respond promptly and professionally to technical tickets in line with their SLA. Documenting work completed for both internal records and for clients. Assist the existing technical team with maintaining internal systems as required. Wireless network design and surveying. Ability to travel to UK-based sites. Creation of technical content for social media. Vendor and client networking. Services To Be Delivered: Network design. Wireless design, survey and diagnostic. Pre-configuration of Network equipment before dispatch. Provide remote break-fix support for network configurations to customers. Skills Required: Familiarity with helpdesk or CRM software platforms. Previous experience with providing end-user support. Good communication and personability. Understanding of networking. IPv6. Enterprise wireless networks. Dynamic routing protocols OSPF and BGP. Wireless design and implementation. Desirable Experience: Wireless design and diagnostic using Ekahau or Hamina. Proxmox virtualisation. Enterprise Wireless Networks. Wireless ISP design. MikroTik certification to the engineer level. Working knowledge of the following vendors: HP Enterprise; MikroTik; Omada by TP-Link; Ubiquiti UniFi. Why Join Our Client? Be part of a fast-growing business with a strong reputation in the industry. Supporting and collaborative team culture. 25 Days annual leave + bank holidays. Pension Contributions. Other Details: Full vendor training provided. Work Location: Remote, Hybrid or onsite considered. Full and part-time considered. Salary on application. If you have experience as a Network Engineer, Network Administrator, Systems Administrator, Network Technician, IT Consultant, Solutions Architect or Help Desk/Technical Support Specialist, our client would love to hear from you.
Third Line Technician Annual Salary: Up to 37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management: Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. Manage network configurations affecting SIP traffic, including firewalls, NAT, and QoS. Knowledge Sharing & Documentation: Mentor junior technicians and contribute to internal training. Create and maintain detailed documentation and system diagrams. Vendor & Supplier Liaison: Collaborate with third-party vendors to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications such as Microsoft Certified: Azure Administrator, or equivalent. Benefits: 161 hours holiday rising to 175 hours with length of service plus Bank Holidays. Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more. 24/7 employee assistance programme with an easily accessible app. Family and friends' discounts on our services & products. Cycle to work incentive. Pension Scheme, up to 4% Company matched. Free on-site parking. If you are interested in this position please apply online or for more information please contact me on
30/09/2025
Full time
Third Line Technician Annual Salary: Up to 37,000, dependent on experience Location: Hampshire Job Type: Full-time - hybrid Hours: 35 hours per week, Monday to Friday 09:00-17:00, plus on-call rota Third Line IT Service Desk Technician, where you will play a pivotal role in maintaining the seamless operation of our IT infrastructure by resolving complex technical issues escalated from first- and second-line support. Day-to-day of the role: Advanced Technical Support: Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long-term solutions. Manage high-impact incidents to ensure minimal business disruption. Server & Application Support: Troubleshoot server issues across cloud (AWS), on-premise, and embedded environments. Support applications written in Node.js and manage FreeSwitch systems. Apply over-the-air firmware updates and monitor system performance. SIP, VoIP & Network Management: Maintain and troubleshoot SIP-based communication systems including VoIP and VoLTE. Configure SIP trunks and resolve complex call routing and quality issues. Manage network configurations affecting SIP traffic, including firewalls, NAT, and QoS. Knowledge Sharing & Documentation: Mentor junior technicians and contribute to internal training. Create and maintain detailed documentation and system diagrams. Vendor & Supplier Liaison: Collaborate with third-party vendors to resolve technical issues. Assist in managing SLAs and ensuring service quality. Required Skills & Qualifications: Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. Strong knowledge of Linux and Windows systems, and experience with FreeSwitch. Experience with AWS infrastructure and cloud services. Deep understanding of SIP, VoIP, VoLTE, STUN, and firewall bridging. Proficiency in Node.js application support and server diagnostics. Hands-on experience using tools for SIP analysis, such as Wireshark, SIP Traces, or packet analysers. Excellent problem-solving and communication skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications such as Microsoft Certified: Azure Administrator, or equivalent. Benefits: 161 hours holiday rising to 175 hours with length of service plus Bank Holidays. Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more. 24/7 employee assistance programme with an easily accessible app. Family and friends' discounts on our services & products. Cycle to work incentive. Pension Scheme, up to 4% Company matched. Free on-site parking. If you are interested in this position please apply online or for more information please contact me on
Position: Full time Contract: Permanent Location: London
Salary: £25,000 - £27,000
The International Institute for Strategic Studies (IISS) is a world-leading think tank which examines issues of global security, political risk and military conflict. The IISS has offices in London, Europe, Singapore, Manama and Washington DC.
This is an entry level position for a competent 1st line support technician to give IT support to the users and staff at the International Institute for Strategic studies. Successful candidate will be working with 1 Systems Administrator & 1 Senior Systems Administrator in the UK with an additional support engineer in Singapore and report directly to the IT manager. Main role responsibilities and tasks
Support Services
Provide desktop support to IISS staff in matters relating to Window’s operating systems, Microsoft Office and associated in-house applications.
Basic Mac support.
PC Maintenance and Set-up
Install and configure new laptops and workstations.
Perform laptop and desktop PC repairs/upgrades.
Assist with PC moves and changes.
Telephony Support
Configure IISS staff mobile telephones.
Troubleshoot phone errors.
Assist with Avaya phone system administration and hardware.
AV Support (When required)
General audio visual and video conference support to external clients and internal events.
Requirements:
Proactive customer focused attitude
Strong Windows 10 Desktop support skills and Office 365
Experience of providing support to remote users – for example in other IISS offices or home working
Good knowledge of PC hardware including but not exclusively screens, docks, and printers.
Experience of basic network diagnostics including desk cabling and patching
Desirable
Experience of Manage Engine Service Desk Plus
Mac knowledge
Basic PowerShell
Knowledge of Windows Autopilot and Microsoft Endpoint Manager
Remuneration The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application Candidates should apply via our careers page by submitting two documents:
a cover letter outlining what skills and experience you can bring to the role;
a full Curriculum Vitae with the names and contact details (email and telephone) of two potential referees, preferably one academic and the other a present or former employer.
Candidates must have eligibility to work in the UK. The IISS regrets that it cannot sponsor visas for this position. The IISS is an equal opportunities employer.
28/10/2021
Full time
Position: Full time Contract: Permanent Location: London
Salary: £25,000 - £27,000
The International Institute for Strategic Studies (IISS) is a world-leading think tank which examines issues of global security, political risk and military conflict. The IISS has offices in London, Europe, Singapore, Manama and Washington DC.
This is an entry level position for a competent 1st line support technician to give IT support to the users and staff at the International Institute for Strategic studies. Successful candidate will be working with 1 Systems Administrator & 1 Senior Systems Administrator in the UK with an additional support engineer in Singapore and report directly to the IT manager. Main role responsibilities and tasks
Support Services
Provide desktop support to IISS staff in matters relating to Window’s operating systems, Microsoft Office and associated in-house applications.
Basic Mac support.
PC Maintenance and Set-up
Install and configure new laptops and workstations.
Perform laptop and desktop PC repairs/upgrades.
Assist with PC moves and changes.
Telephony Support
Configure IISS staff mobile telephones.
Troubleshoot phone errors.
Assist with Avaya phone system administration and hardware.
AV Support (When required)
General audio visual and video conference support to external clients and internal events.
Requirements:
Proactive customer focused attitude
Strong Windows 10 Desktop support skills and Office 365
Experience of providing support to remote users – for example in other IISS offices or home working
Good knowledge of PC hardware including but not exclusively screens, docks, and printers.
Experience of basic network diagnostics including desk cabling and patching
Desirable
Experience of Manage Engine Service Desk Plus
Mac knowledge
Basic PowerShell
Knowledge of Windows Autopilot and Microsoft Endpoint Manager
Remuneration The IISS provides a full employment package. The benefits package at the Institute includes Life Assurance, Private Medical Insurance, BUPA health cashback plan, Season Ticket Loan, Cycle scheme and Contributory Pension Scheme. More information about the IISS can be found at www.iiss.org .
Application Candidates should apply via our careers page by submitting two documents:
a cover letter outlining what skills and experience you can bring to the role;
a full Curriculum Vitae with the names and contact details (email and telephone) of two potential referees, preferably one academic and the other a present or former employer.
Candidates must have eligibility to work in the UK. The IISS regrets that it cannot sponsor visas for this position. The IISS is an equal opportunities employer.
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
07/10/2021
Full time
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
Our client, a Financial Services company based in brand new office Bracknell, are looking for a 1st Line Service Desk Technician to join their IT Team. This is an excellent opportunity to join a very successful, growing, global company that offer real career progression. Previous experience working on a help desk/1st line support role is essential.
PURPOSE OF THE ROLE:
The 1st Line Service Desk Technician's role is to ensure computer operation so that end users can accomplish business tasks. This includes receiving, prioritising, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and helpdesk request tracking tools, working with local and remote users, providing support at the desktop level.
Role and responsibilities:
* Field incoming helpdesk requests from end users via both the helpdesk system and telephone in a courteous manner.
* Providing practical hands-on support to users to ensure that technical faults and/or requests are professionally responded to.
* Build rapport and elicit problem details from help desk customers.
* Prioritize and schedule problems. Escalate problems (when required) to the appropriate experienced technician.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Apply diagnostic utilities to aid in troubleshooting.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organisation.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Perform post-resolution follow-ups to helpdesk requests.
* Develop help sheets and frequently asked questions lists for end users.
Essential Skills and Experience:
* Previous experience of working on a help desk/1st line support role
* Knowledge and experience of supporting Microsoft products (OS, Office - Outlook in particular).
* Knowledge and experience of using Active Directory on a daily basis
* Sufficient networking knowledge and experience to perform troubleshooting to diagnose, document and resolve networking related issues and be able to draw on examples to evidence this.
* Strong ability to learn and show initiative in order to provide value added solutions to business users and be able to draw on examples to evidence this.
* Strong desire and ability to identify and assist in providing root cause resolution to recurring issues and be able to draw on examples to evidence this.
* Comfortable dealing with end users both in person and remotely (on phone or remote support tools).
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer
09/09/2016
Our client, a Financial Services company based in brand new office Bracknell, are looking for a 1st Line Service Desk Technician to join their IT Team. This is an excellent opportunity to join a very successful, growing, global company that offer real career progression. Previous experience working on a help desk/1st line support role is essential.
PURPOSE OF THE ROLE:
The 1st Line Service Desk Technician's role is to ensure computer operation so that end users can accomplish business tasks. This includes receiving, prioritising, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and helpdesk request tracking tools, working with local and remote users, providing support at the desktop level.
Role and responsibilities:
* Field incoming helpdesk requests from end users via both the helpdesk system and telephone in a courteous manner.
* Providing practical hands-on support to users to ensure that technical faults and/or requests are professionally responded to.
* Build rapport and elicit problem details from help desk customers.
* Prioritize and schedule problems. Escalate problems (when required) to the appropriate experienced technician.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Apply diagnostic utilities to aid in troubleshooting.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organisation.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Perform post-resolution follow-ups to helpdesk requests.
* Develop help sheets and frequently asked questions lists for end users.
Essential Skills and Experience:
* Previous experience of working on a help desk/1st line support role
* Knowledge and experience of supporting Microsoft products (OS, Office - Outlook in particular).
* Knowledge and experience of using Active Directory on a daily basis
* Sufficient networking knowledge and experience to perform troubleshooting to diagnose, document and resolve networking related issues and be able to draw on examples to evidence this.
* Strong ability to learn and show initiative in order to provide value added solutions to business users and be able to draw on examples to evidence this.
* Strong desire and ability to identify and assist in providing root cause resolution to recurring issues and be able to draw on examples to evidence this.
* Comfortable dealing with end users both in person and remotely (on phone or remote support tools).
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer
We are recruiting for a 1st Line IT support Technician. If you are a natural problem solver and ideally have experience within IT or professional services this could be the perfect opportunity for you. Main duties of 1st Line Support Assistant:
Excellent customer service over the phone
Providing desktop hardware and software support including Windows 7, Windows 8 and Windows 10
Using Active Directory to create users and reset passwords
Updating service desk system in accordance with internal procedures to log all queries and incidents
Carrying out initial incident diagnostics and resolve where possible and escalate to 2nd and 3rd line where necessary
Delivering support for clients remotely and over the phone
Microsoft Certifications or relevant qualifications such as BTEC in IT are preferred but not necessary as training is provided. Flexibility is also key in this role and you will be available to work between the hours of 9am -5pm.
If you feel that you have the knowledge, experience, motivation and you are proactive and have a can-do attitude, please apply now. Salary is negotiable from £17K-£21K depending on your experience and qualifications. Please note, this is a dual application and if you are not successful we may provide you full training to get you relevant qualifications and experience within the IT market
09/09/2016
We are recruiting for a 1st Line IT support Technician. If you are a natural problem solver and ideally have experience within IT or professional services this could be the perfect opportunity for you. Main duties of 1st Line Support Assistant:
Excellent customer service over the phone
Providing desktop hardware and software support including Windows 7, Windows 8 and Windows 10
Using Active Directory to create users and reset passwords
Updating service desk system in accordance with internal procedures to log all queries and incidents
Carrying out initial incident diagnostics and resolve where possible and escalate to 2nd and 3rd line where necessary
Delivering support for clients remotely and over the phone
Microsoft Certifications or relevant qualifications such as BTEC in IT are preferred but not necessary as training is provided. Flexibility is also key in this role and you will be available to work between the hours of 9am -5pm.
If you feel that you have the knowledge, experience, motivation and you are proactive and have a can-do attitude, please apply now. Salary is negotiable from £17K-£21K depending on your experience and qualifications. Please note, this is a dual application and if you are not successful we may provide you full training to get you relevant qualifications and experience within the IT market
Field Service Engineer / Technician (Weighing Equipment)
Based: Southern UK
Salary: up to £25,000 + overtime + vehicle + benefits
My client is a well-respected global manufacturer of instrumentation and equipment that have applications across a diverse range of industries. Following a restructuring of the services that they offer their existing customers, they require a Field Service Engineer to cover the South of the UK.
As the Field Systems & Product Inspection Engineer you will be responsible for effectively and efficiently completing all non-maintenance related service activities for a range of weighing products, their associated peripherals and accessories within the Division to satisfy customers and enhance service profitability.
The keys things with this role is to ensure the individual can work under pressure - as sometimes the items that need support urgently could be stopping production for one of our customers. The other thing to keep in mind is that there is a lot of networking involved with the role so they must be able to engage with others. Finally there would be the idea of a long term investment from the company to ensure that the Engineers are up to speed on their knowledge and training they need which is a minimum of 3-4 years so good for someone looking for a role that they can continuously learn and develop themselves in.
The key duties for this position are:
* Ensure service is provided in a timely and cost effective manner.
* Investigation, diagnosis, and rectification of breakdowns on customer equipment.
* Routine service and/or calibration of customer equipment.
* Promoting audits/calibration/validation activity for the PI Division product range.
* Ensure that all work is completed in accordance with MT current Quality Procedures.
* Provide technical support to customers during service visits and subsequent telephone/email as necessary.
* Provide first line technical help desk support to customers, admin teams and other sales/service team colleagues.
* Provide 24/7 telephone support on a rotary and as needed basis.
A minimum of HNC Electrical Engineering and/or Mechanical with service experience in both these areas is required. Experience of Product Inspection equipment would be an advantage. A pro-active and enthusiastic approach is required which is customer focused and outcome orientated. You will have excellent communication and interpersonal skills, with experience of networking and Basic SQL Server knowledge. You will be PC literate with knowledge of MS Operating Systems and MS Office. Experience and knowledge of diagnostic and fault finding tools such as DVM and the ability to interpret circuit diagrams are essential.
Candidates must be eligible to work in the UK and possess a full, driving licence.
More details available upon request. Job reference: 885968DT
When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply
09/09/2016
Field Service Engineer / Technician (Weighing Equipment)
Based: Southern UK
Salary: up to £25,000 + overtime + vehicle + benefits
My client is a well-respected global manufacturer of instrumentation and equipment that have applications across a diverse range of industries. Following a restructuring of the services that they offer their existing customers, they require a Field Service Engineer to cover the South of the UK.
As the Field Systems & Product Inspection Engineer you will be responsible for effectively and efficiently completing all non-maintenance related service activities for a range of weighing products, their associated peripherals and accessories within the Division to satisfy customers and enhance service profitability.
The keys things with this role is to ensure the individual can work under pressure - as sometimes the items that need support urgently could be stopping production for one of our customers. The other thing to keep in mind is that there is a lot of networking involved with the role so they must be able to engage with others. Finally there would be the idea of a long term investment from the company to ensure that the Engineers are up to speed on their knowledge and training they need which is a minimum of 3-4 years so good for someone looking for a role that they can continuously learn and develop themselves in.
The key duties for this position are:
* Ensure service is provided in a timely and cost effective manner.
* Investigation, diagnosis, and rectification of breakdowns on customer equipment.
* Routine service and/or calibration of customer equipment.
* Promoting audits/calibration/validation activity for the PI Division product range.
* Ensure that all work is completed in accordance with MT current Quality Procedures.
* Provide technical support to customers during service visits and subsequent telephone/email as necessary.
* Provide first line technical help desk support to customers, admin teams and other sales/service team colleagues.
* Provide 24/7 telephone support on a rotary and as needed basis.
A minimum of HNC Electrical Engineering and/or Mechanical with service experience in both these areas is required. Experience of Product Inspection equipment would be an advantage. A pro-active and enthusiastic approach is required which is customer focused and outcome orientated. You will have excellent communication and interpersonal skills, with experience of networking and Basic SQL Server knowledge. You will be PC literate with knowledge of MS Operating Systems and MS Office. Experience and knowledge of diagnostic and fault finding tools such as DVM and the ability to interpret circuit diagrams are essential.
Candidates must be eligible to work in the UK and possess a full, driving licence.
More details available upon request. Job reference: 885968DT
When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply
Jobs - Frequently Asked Questions
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Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
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