1395 jobs found

.You'll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support. A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies. Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain. Experience in configuring wireless networks and technologies. A good understanding of the Microsoft Office suite & Microsoft 365 is essential.

We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in the Technology department, the Technical Manager will report into the Group Head of Technology and Innovation , with responsibility for managing technology in NxGen Studio and Sky Creative. The primary purpose of the role is to innovate, develop, deliver and support best in class platforms for Design, Promotions and Campaign teams. The AWS Infrastructure Manager will contribute to design and implementation of new solutions while developing existing platforms to meet requirements of design and post production teams in Sky Creative. They will assess future technology needs across the business. Delivering efficiencies through technical solutions, develop and maintain virtualised and on-premises infrastructure that supports post production and creative production workflows while effectively managing budgets & timelines set by the Group Head of Technology, Senior Technical Managers and Technical Director within NxGen. Working with technology teams internally at Sky and external partners to deliver technology that works within the wider business and meets security requirements. What you'll do: Broadcast motion graphics systems, including but not limited to VizRT, Foundry Nuke, Maxon C4D, Houdini, Pixel Power Clarity, Unreal Engine. Research and test the latest technology, continually evaluating workflows and solutions in the business. Build, deploy and virtualise desktop infrastructure (VDI), server and storage systems (Windows, Linux, VMware). Develop system monitoring and ensure systems comply with Sky's security policy. Develop VDI platform and integrate with internal systems at Sky and public cloud storage and compute service providers. Systems automation to deploy infrastructure to optimise media production workflows. Ownership of problem and change management process, working with internal and external technical and support services. VDI BAU support and Development. Own support procedures, documentation. Find, Track, Document Bug Fixes. Non-linear editing systems design, development and production workflows Research and test the latest technology, continually evaluating workflows and solutions in the business. Key point of contact for escalation for support incidents Manage and maintain current technology stacks. Scoping SC technology requirements and objectives to drive forward the success of the department and fit with the wider business. Collaborating with members across the EU hub, exploring efficiencies and sharing new technology advancements. Management of SSL/ TLS Certificates used to secure multiple systems. Essential Criteria: High level knowledge of Amazon Web Service platform and associated services. Professional knowledge and experience of Hypervisor and VDI platforms (eg Vsphere, Azure, Horizon, etc) Professional knowledge and experience of a range of creative software tools including but not limited to Adobe creative suite, Maxon software packages, Foundry Nuke, Viz RT. Professional knowledge and experience of a range of creative workflows and working practices. Experienced in infrastructure design, project management and project delivery. Proven working experience in Broadcast or Post-Production technical role. Proven working experience in Broadcast MAM technical role. Desirable skills and experience: Excellent communication skills with an ability demonstrate clear and concise technical information with colleagues and non-technical stakeholders. Experience of systems engineering, administration and automation, preferably within the Media and Entertainment industry. High level knowledge of TCP/IP networking, security and core technologies (such as DNS, DHCP, HTTP, Routing, VPN). High level knowledge of computer Operating systems. High level knowledge of a range of computer Hardware. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here's a taster: Free Sky TV , including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.

Contract Infrastructure & Cloud Engineer Duration: 6 Months IR35 Status: Inside IR35 Location: Hybrid working. 1 day per week in Southampton, Hampshire Our client is seeking an experienced contract Infrastructure & Cloud Engineer to join a leading financial services organisation on an initial 6-month contract. This is an exciting opportunity to play a key role within a modern Microsoft and Azure-focused environment, supporting both BAU operations and a range of strategic infrastructure transformation projects. The contract Infrastructure & Cloud engineer will act as a senior technical escalation point, helping to drive improvements across cloud, infrastructure, security, networking, and data platforms. Key Responsibilities Act as the 3rd Line escalation point for complex infrastructure, cloud, and identity-related issues. Administer and support Microsoft Azure environments, including Azure Virtual Desktop (AVD), Entra ID, RBAC, Conditional Access, and Privileged Identity Management. Support Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Intune. Manage and troubleshoot Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Support endpoint management through Microsoft Intune and Autopilot. Contribute to Azure infrastructure improvements and security remediation programmes. Assist with SQL Server infrastructure support, monitoring, and optimisation activities. Troubleshoot and maintain networking technologies including firewalls, VPNs, switching, routing, VLANs, and wireless environments. Participate in infrastructure projects, migrations, upgrades, and new technology deployments. Produce and maintain high-quality technical documentation, knowledge base articles, and network diagrams. Required Skills & Experience Strong hands-on experience with Microsoft Azure, including Azure virtual desktop, Entra ID, Intune and Conditional Access. Extensive Microsoft infrastructure experience covering Windows Server, Active Directory, DNS, DHCP, and Group Policy. Strong Microsoft 365 administration experience. Experience supporting and troubleshooting enterprise networking environments. Knowledge of VMware and/or Hyper-V virtualisation platforms. Working knowledge of SQL Server administration and infrastructure support. Ability to work autonomously and manage multiple concurrent workstreams. Excellent documentation and stakeholder communication skills. If you're a seasoned contract Infrastructure & Cloud Engineer with a strong Microsoft and Azure technology background and experience operating within complex enterprise environments, please apply for immediate consideration. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

IT Support Analyst (4-5 Month Contract) Location: London (St. Paul's) Role Overview We are seeking a proactive, customer-focused IT Support Analyst for a hands-on contract role in central London. Acting as the front line of IT support, you will ensure the smooth day-to-day operation of end-user services, applications, and devices across the business. Key Responsibilities Provide high-quality desktop and application support, resolving incidents and service requests within agreed SLAs. Troubleshoot user devices, software, connectivity, and access issues. Manage Joiners, Movers, and Leavers (JML) processes, including device setup and access management. Maintain accurate records for incident ticketing and IT asset inventory. Assist with security and compliance tasks, including routine patching. Skills & Experience Required Proven track record in a fast-paced IT Support / Service Desk role. Strong troubleshooting skills across Windows OS and Office 365 . Working knowledge of incident management processes (ITIL awareness is highly beneficial). Excellent communication and stakeholder engagement skills. Advantageous: Previous experience working within a corporate or regulated environment. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Senior AI/ML Software Engineer (LLM Focus) Location: Guildford (office based role) Salary and benefits: £on experience + a truly outstanding package that includes an unrivalled holday entitlement. Role Overview Our client has tasked us to source a talented Senior level AI/ML Software Engineer with strong LLM expertise to join their high-impact team building intelligent, cutting edge systems team. This role has a clear emphasis on Large Language Models designing, developing, and deploying advanced LLM-powered solutions that deliver real business value. You ll work at the intersection of software engineering and Large Language Models, taking LLMs from experimentation through to robust, scalable, and secure production systems integrated into both desktop and web applications. What you ll do: Architect, fine-tune, and deploy Large Language Model solutions and pipelines Integrate LLMs into existing C++ and web applications Design and build production-grade LLM systems with a strong focus on performance, reliability, security, and cost-efficiency Work extensively with unstructured data using RAG (Retrieval-Augmented Generation), alongside structured (SQL) and time-series/streaming data Develop robust APIs and integration layers for LLM capabilities Collaborate with engineering, data, and product teams to deliver end-to-end LLM-powered features Champion best practices in LLM engineering, MLOps, evaluation, monitoring, and observability About You: You re a strong software engineer who is passionate about Large Language Models You have hands-on experience designing, optimising, deploying, and maintaining LLM systems in production environments Proficient in Python, with solid experience in C++ or C# (experience integrating LLMs into C++ applications is highly valued) You write clean, well-tested, production-grade code and care about reliability and scalability Excellent communicator who can explain complex LLM concepts clearly to technical and non-technical stakeholders Experience & Qualifications: A PhD or Masters in Computer Science, Engineering, or a related field Strong background as a Software Engineer with significant LLM experience Track record of successfully delivering complex LLM-powered features or systems Experience with secure handling of sensitive data and compliance standards is a plus What s in it for you: Highly competitive salary Excellent benefits package including generous annual leave, private health & dental insurance, pension (matched up to 10%), and more Real ownership and impact on cutting-edge LLM projects Training and development opportunities Visa sponsorship and relocation support (where applicable) If you re excited by Large Language Models and want to build production systems that matter, we d love to hear from you! Apply now by sending your CV or call us to discuss teh role in more detail.

Hastings Direct is looking for a Motor Claims Desktop Engineer to assess vehicle damage remotely in Leicester or Bexhill. This role involves validating repair estimates, negotiating with stakeholders, and maintaining clear communication throughout the claims process. The ideal candidate will have strong expertise in vehicle damage assessment, excellent negotiation skills, and the ability to provide technical guidance. The position supports flexible working with expectations for in-office presence once a month, offering a comprehensive benefits package and competitive salary based on experience.

Motor Claims Desktop Engineer page is loaded Motor Claims Desktop Engineerlocations: Leicester / Hybrid: Bexhill / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Motor Claims Desktop Engineer Locations: Leicester/ Bexhill Hybrid - With the expectation to come into the office once a month. Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a companyWe provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Job Role: A Motor Claims Desktop Engineer assesses vehicle damage remotely, reviewing repair estimates and ensuring that repair methods and costs are accurate, safe, and aligned with industry standards. Using recognised estimating tools, they validate repair routes, support repair-versus-total-loss decisions, and help manage overall claims cost and quality.The role works closely with repairers, claims handlers, and customers to provide clear technical guidance, negotiate where necessary, and monitor repair progress. By identifying inconsistencies and ensuring repairs follow best practice, the Desktop Engineer plays a key part in delivering a smooth, efficient, and technically robust claims journey. What you will be doing: Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge sharing across the function. Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods. Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes. Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships. Maintain accurate and up to date information across all claims systems and supplier platforms in line with internal processes. Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes. What skill you require: Act as a dependable vehicle and engineering subject matter expert, supporting colleagues, customers, and contributing to knowledge sharing across the function. Review all vehicle damage repair estimates promptly and consistently, ensuring accuracy and appropriate repair methods. Investigate and challenge repair estimates and external engineering assessments where necessary to maintain strong cost control and achieve the best customer and commercial outcomes. Support, review, and carry out supplier audit actions when required, providing constructive feedback to strengthen performance and relationships. Maintain accurate and up to date information across all claims systems and supplier platforms in line with internal processes. Continuously develop engineering capability by identifying improvement opportunities, enhancing skills and processes, and maintaining relevant industry knowledge and processes. The interview process: Our interview process involves the below: 30 min Screening call 1-hour virtual Interview What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Regrettably, we are unable to offer sponsorship for this role. What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serveHastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable

An established Managed Service Provider based in Milton Keynes for over 18 years is looking for an additional 1st Line IT Support Engineer to join our growing team. You will be working alongside a team of 7 experienced engineers providing IT support to a wide range of business clients. This role is ideal for someone with at least 1 - 2 years' experience working on an IT helpdesk or within an MSP environment who is looking to further develop their technical skills and gain exposure to a wide range of technologies. You will handle support requests from clients via phone, email, remote support tools and our helpdesk system. Where issues cannot be resolved remotely, occasional on-site visits to client sites will be required. This is a fast-paced but friendly environment where engineers are encouraged to expand their technical knowledge and progress their careers. Candidates must be comfortable working in a busy Managed Service Provider environment managing multiple support tickets simultaneously. Our clients use a wide range of technologies including Microsoft 365, Windows environments, networking infrastructure and cloud services. Key Responsibilities Providing 1st line technical support to business clients as one of the first points of contact via phone, email and remote support tools. Accurately log and manage support tickets, ensuring all issues are tracked through to resolution with clear updates and communication. Troubleshooting Windows desktop and Microsoft 365 issues User administration within Active Directory, Azure AD and Microsoft 365 Supporting network connectivity and hardware issues Assisting with new equipment installations and deployments Visiting client sites when required to resolve technical issues Required Skills & Experience Minimum of 1 years experience working on an IT helpdesk or within an MSP Experience supporting Windows 11 in a business environment Experience with Microsoft 365 (Exchange, SharePoint, Azure AD) Understanding of basic networking concepts (DNS, DHCP, TCP/IP) Experience using IT helpdesk/ticketing systems to manage multiple support requests Strong troubleshooting and customer service skills Personal Qualities We are looking for someone who: Has a passion for technology Enjoys helping users and delivering excellent customer service Is organised and able to manage multiple tickets Communicates clearly with both technical and non-technical users Works well in a busy MSP environment Has a positive, proactive attitude What We Offer Competitive salary (£27k-£28k depending on experience) 20 days annual leave plus bank holidays Company pension Ongoing training and development Exposure to a broad range of modern IT technologies used by business clients Friendly and supportive team environment Free on-site parking Regular company events Other Information 40 hours per week (8:30am - 5:30pm with 1 hour lunch) Full UK driving licence required We look forward to reviewing your application and getting to know you better. Vizion 4 IT Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming work environment for all employees. NO RECRUITMENT AGENCIES PLEASE PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RELEVANT WORKING RIGHTS FOR THE UK IN PLACE AS WE CANNOT SPONSOR VISAS

Software Engineer Hybrid working 2 days onsite per week We are seeking a talented and forward-thinking Software Engineer to join our clients growing team. In this role, you will design, develop, test, and maintain both desktop and web applications using C#, WPF, Vue.js, and related modern technologies. Working closely with electrical, systems, and test engineers, you'll help deliver cohesive, integrated solutions that support their cutting-edge industrial products. We are looking for someone with strong commercial experience, deep understanding of SOLID principles, and a passion for high-quality software architecture and design. If you enjoy collaborating across disciplines, contributing to design discussions, and mentoring others, we'd love to hear from you. Key Skills & Experience Strong proficiency in C# , WPF , and Vue.js Experience with microservices architecture Solid understanding of software design principles (SOLID) Experience with CI/CD , agile development, and code reviews Ability to maintain Legacy systems while driving modernisation initiatives Bonus: Knowledge of electronic circuits or industrial software environments Software Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Client Support Engineer We are looking for a Client Support Engineer to join our growing team of like minded tech people. This role will work with device build and Joiners, Movers and Leavers. Your responsibilities include: Configure devices (laptops, desktops, tablets) according to customer specifications. Maintain regular communication with clients, providing updates, addressing concerns, and ensuring customer satisfaction. Manage the shipping process, ensuring timely delivery of devices to clients. Offer post project support (hypercare) to ensure a smooth user experience until handover to the service desk. Assist in the setup and configuration of new starter accounts with the JML team. Collaborate with colleagues, suppliers, and customers to resolve technical problems in a timely and professional manner. Train and mentor less experienced team members. Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy. Requirements Strong communication and relationship building skills. Experience in fast paced laptop and desktop build and deployment, preferably in corporate environments. Proficiency with the Microsoft Stack, including Microsoft 365. Expertise in Windows Desktop and Application Support. Experience with Apple devices and macOS is advantageous. In depth knowledge of Windows Desktop and Application Support. Understanding of Microsoft Auto Pilot, Intune and Entra. Understanding of Microsoft SCCM. Working knowledge of Active Directory and AD Sync. Comp TIA, Relevant Apprenticeship or higher education. Understanding of an MSP's business, clients and the market it works in. Excellent conversational fluency in English to clearly explain complex technical issues. Benefits Base salary of £25,000 per annum depending on skills and knowledge. 25 days holiday per annum + public holidays + the ability to purchase 10 more. Birthday off. £2,000 Referral Scheme Bonus. Enhanced maternity, paternity, adoption + baby bonus. Fully funded training and accreditations. Two paid charity volunteering days per year. Discounted broadband. Life insurance. Private health insurance with Vitality Health. Quarterly team social fund. Cycle to Work scheme. Gear up with the latest tech toys through our partnership with Currys. Eco friendly electric car with our EV scheme.

2nd / 3rd Line IT Support Engineer Lincoln Hybrid Working Available £26,000 - £34,000 DOE Permanent We're supporting a growing professional services organisation in Lincoln that is looking to strengthen its IT team with an experienced 2nd / 3rd Line IT Support Engineer. We're interested in speaking with candidates from a range of support backgrounds, whether you're an established 2nd Line Engineer ready to take the next step or an experienced 3rd Line Engineer looking for a new challenge. The Role You'll be responsible for providing technical support across the business, troubleshooting a wide range of IT issues, and helping to maintain and improve the organisation's infrastructure and end-user experience. Key Skills & Experience Strong Microsoft 365 administration and support experience. Ability to troubleshoot and support remote desktop environments. Experience providing 2nd and/or 3rd line technical support. Knowledge of Microsoft Intune configuration and device management would be highly advantageous. Experience with Active Directory, Azure/Entra ID and Windows environments. Excellent troubleshooting and problem-solving skills. Strong communication skills and a customer-focused approach. We'd Like to Hear From You If You: Have a solid background in IT support and infrastructure. Enjoy resolving complex technical issues. Can communicate effectively with users at all levels. Are keen to continue developing your technical skills and career. Salary & Benefits £26,000 - £34,000 depending on experience. Hybrid working. Ongoing training and development opportunities. Supportive team environment. Exposure to a broad range of technologies and projects. Also of Interest - Microsoft 365 Trainer / User Adoption Specialist Alongside technical support professionals, we're also keen to hear from individuals with exceptional Microsoft 365 knowledge and outstanding people skills. This could suit someone with experience in: Microsoft 365 training and user adoption. IT training or learning & development. Customer success or onboarding. End-user support with a strong coaching and mentoring focus. If you're passionate about helping people get the most from Microsoft technologies and can confidently engage with users at all levels, we'd love to speak with you.