Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
14/05/2026
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 29 May 2026
About the role
The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas:
Team leadership and management
Planning and coordination
Business analysis and solutions design
Testing and implementation support
Collaboration across teams
Standards, governance and continuous improvement
Data awareness
About you
Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle.
Proven team leadership or line management experience within a business analysis function.
Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation.
Excellent written and verbal communication skills, including the ability to produce high-quality documentation.
Strong technical understanding to support the translation of business needs into effective system designs.
Experience producing functional and technical specifications and supporting solution design processes.
Demonstrable experience in system and user acceptance testing.
Ability to plan, estimate, and manage analysis activities across multiple projects.
Proficient in a range of analysis techniques, process modelling, and requirements gathering tools.
Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals.
Understanding of information governance and data protection (e.g. GDPR).
Familiarity with enterprise data models and reporting structures.
Background in education, assessment, or global organisations.
Awareness of product development lifecycles and customer-centric design principles.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full here .
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
23/04/2026
Full time
UNISON Centre London Starting Salary £40,730 per annum plus London Weighting allowance of £6,894 35 hours per week Temporary 12 months contract Ref: ORD/AR24
UNISON is Britain’s leading public sector trade union, with more than 1.3 million members working in the public services, private, voluntary and community sectors and in the energy services. We employ 1,200 staff, including approximately 370 at our national centre in Euston, central London and the remainder in our 12 regions across the UK, in Northern Ireland.
About this Job
UNISON carried out a comprehensive staff digital skills survey during 2025, which highlighted gaps in IT skills among staff at all levels. Our Digital Skills Officer is building a comprehensive training and support programme to ensure all staff are able to make good use of the tools available to them.
We are now seeking a Digital Skills Trainer to support this work. This will be a specialist role within the Staff Learning and Development Department, working closely with the IT department. The postholder will train and engage colleagues in using Microsoft 365 Apps and other digital platforms as required.
What you'll do:
Design, create and deliver engaging and impactful digital skills training, online and in person, for a wide range of skills levels
Create simple online guidance and resources to meet emerging needs
Keep up to date with changes to the software we use and update training and resources accordingly
Work alongside the Digital Skills Officer to create and support a culture of confidence and competence in using digital tools at UNISON
Why join us:
Make a difference to how staff experience our digital tools
Contribute to our digital skills journey and help shape how it evolves
Be part of a small supportive team
The postholder will have a proven track record in IT skills training and a creative approach to designing training and resources.
In return we offer excellent benefits including 32 days of annual leave + public holidays, final salary pension scheme, flexible working and much more.
How to Apply
To apply for this opportunity, please download and complete the General application form referring to the job description and person specification (both under “Documents”)
Please note that only the relevant application form will be accepted. CVs will not be accepted.
The completed application form along with the Recruitment and Disability Monitoring Form should be returned by e-mail to stafflearninganddevelopment@unison.co.uk quoting reference: ORD/AR24 on your application form.
Please save your documents starting with your full name in the document name.
Closing date for applications is 5pm on Friday 8th May 2026.
The interviews will be held on Friday 5th June in UNISON Centre, Euston Road London.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
Cyber Security Analyst Taunton, Somerset | On-site | Up to £50,000 per annum + Bonus | Permanent Our client is seeking a Cyber Security Analyst to join their IT department on a permanent basis. This is an excellent opportunity for an individual with a passion for cyber security to play a key role in protecting and enhancing the business's security posture. The successful candidate will support the monitoring, investigation and response to cyber threats, assist with vulnerability management, and help maintain secure systems, networks and infrastructure. Working closely with engineers across the IT team, you will contribute to security improvements, support compliance initiatives, and help ensure the organisation remains protected against evolving cyber risks. This role would suit someone with a strong interest in cyber security, a proactive approach to problem-solving, and a desire to develop their career within a collaborative and forward-thinking environment. Required Experience: Experience working within an IT support, infrastructure, cyber security or IT operations environment. Knowledge of core cyber security principles, including vulnerability management, threat detection and incident response. Experience monitoring and investigating security alerts and events. Understanding of network, endpoint and cloud security concepts. Familiarity with security tools such as SIEM, endpoint protection and vulnerability scanning solutions. Experience supporting security controls and maintaining secure system configurations. Knowledge of information security frameworks and standards such as ISO 27001, Cyber Essentials Plus and PCI DSS. Ability to analyse security data, identify trends and make recommendations for improvement. Strong troubleshooting, analytical and problem-solving skills. Excellent communication skills with the ability to explain technical concepts to a range of stakeholders. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
25/06/2026
Full time
Cyber Security Analyst Taunton, Somerset | On-site | Up to £50,000 per annum + Bonus | Permanent Our client is seeking a Cyber Security Analyst to join their IT department on a permanent basis. This is an excellent opportunity for an individual with a passion for cyber security to play a key role in protecting and enhancing the business's security posture. The successful candidate will support the monitoring, investigation and response to cyber threats, assist with vulnerability management, and help maintain secure systems, networks and infrastructure. Working closely with engineers across the IT team, you will contribute to security improvements, support compliance initiatives, and help ensure the organisation remains protected against evolving cyber risks. This role would suit someone with a strong interest in cyber security, a proactive approach to problem-solving, and a desire to develop their career within a collaborative and forward-thinking environment. Required Experience: Experience working within an IT support, infrastructure, cyber security or IT operations environment. Knowledge of core cyber security principles, including vulnerability management, threat detection and incident response. Experience monitoring and investigating security alerts and events. Understanding of network, endpoint and cloud security concepts. Familiarity with security tools such as SIEM, endpoint protection and vulnerability scanning solutions. Experience supporting security controls and maintaining secure system configurations. Knowledge of information security frameworks and standards such as ISO 27001, Cyber Essentials Plus and PCI DSS. Ability to analyse security data, identify trends and make recommendations for improvement. Strong troubleshooting, analytical and problem-solving skills. Excellent communication skills with the ability to explain technical concepts to a range of stakeholders. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# Salesforce Business Analyst - Knutsford, UK - Fulltime - HybridManchester Job Title: Salesforce Business Analyst Location: Knutsford, UK About the Job you are considering: We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projects Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role: For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teams In addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycle You will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution ready Your Skills: Strategic Business Analysis Consulting Leadership Lead end to end business analysis across complex Salesforce programmes spanning Sales Service and Marketing domains in a regulated B2B financial services environment Shape solution approaches in close collaboration with Solution Architects translating business intent into pragmatic scalable designs Provide constructive challenge and advisory input to stakeholders ensuring solutions balance business value delivery feasibility risk and control Act as a senior consultant influencing programme direction rather than operating solely in a requirements gathering capacity Delivery Acceleration Through AI Tooling Champion the use of agentic AI and intelligent tooling to accelerate analysis and delivery activities including o AI assisted requirements elaboration and refinement o Automated traceability impact analysis and documentation o Intelligent backlog prioritisation and dependency visibility o Accelerated UAT preparation defect triage and insights Coach and enable delivery teams on practical governed adoption of AI toolsensuring productivity gains without compromising risk data or regulatory obligations Continuously identify opportunities to reduce manual effort improve flow and enhance quality through tooling and automation Stakeholder Programme Engagement Build strong credible relationships with senior business and technology stakeholders operating with confidence maturity and empathy Represent the customer and business voice across programme level ceremonies and cross journey forums Facilitate complex requirements workshops sprint demos Show Tells and UAT cycles across distributed teams and vendors Communicate complex or sensitive information clearly tailoring messaging to technical and non technical audiences Multi Team Agile Delivery Operate effectively within Scaled Agile SCRM Agile delivery models Support o High quality user story creation and acceptance criteria o Backlog refinement and prioritisation across multiple teams o Dependency identification sequencing and mitigation Contribute to roadmap definition and alignment supporting cohesive delivery of business outcomes across journeys and platforms Risk Control Governance Take ownership of risk identification and mitigation within the scope of analysis and change Ensure requirements designs and delivery artefacts align with Barclays control governance and regulatory standards Support change embedding through traceability operational readiness and change management activities We are a Disability Confident Employer: Capgemini is proud to be a under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you): You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. You will be joining one of the World's Most Ethical Companies(R), as recognised by Ethisphere(R) for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
25/06/2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# Salesforce Business Analyst - Knutsford, UK - Fulltime - HybridManchester Job Title: Salesforce Business Analyst Location: Knutsford, UK About the Job you are considering: We are seeking experienced Salesforce Business Analyst with strong expertise in banking domain who will overseeing the planning, execution, and successful delivery of projects Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Your Role: For Senior Business Analyst where you will play a pivotal role in shaping complex Salesforce led change programmes while acting as a consultative force multiplier for delivery teams In addition to owning business analysis outcomes across multi team multi vendor environments this role is expected to actively uplift delivery effectiveness by leveraging agentic AI automation and modern delivery tools improving speed quality and decision making across the change lifecycle You will operate as a trusted advisor to senior stakeholders partnering with Product Owners Architects Engineers and Change Leads to drive outcomes that are strategically aligned operationally sound and execution ready Your Skills: Strategic Business Analysis Consulting Leadership Lead end to end business analysis across complex Salesforce programmes spanning Sales Service and Marketing domains in a regulated B2B financial services environment Shape solution approaches in close collaboration with Solution Architects translating business intent into pragmatic scalable designs Provide constructive challenge and advisory input to stakeholders ensuring solutions balance business value delivery feasibility risk and control Act as a senior consultant influencing programme direction rather than operating solely in a requirements gathering capacity Delivery Acceleration Through AI Tooling Champion the use of agentic AI and intelligent tooling to accelerate analysis and delivery activities including o AI assisted requirements elaboration and refinement o Automated traceability impact analysis and documentation o Intelligent backlog prioritisation and dependency visibility o Accelerated UAT preparation defect triage and insights Coach and enable delivery teams on practical governed adoption of AI toolsensuring productivity gains without compromising risk data or regulatory obligations Continuously identify opportunities to reduce manual effort improve flow and enhance quality through tooling and automation Stakeholder Programme Engagement Build strong credible relationships with senior business and technology stakeholders operating with confidence maturity and empathy Represent the customer and business voice across programme level ceremonies and cross journey forums Facilitate complex requirements workshops sprint demos Show Tells and UAT cycles across distributed teams and vendors Communicate complex or sensitive information clearly tailoring messaging to technical and non technical audiences Multi Team Agile Delivery Operate effectively within Scaled Agile SCRM Agile delivery models Support o High quality user story creation and acceptance criteria o Backlog refinement and prioritisation across multiple teams o Dependency identification sequencing and mitigation Contribute to roadmap definition and alignment supporting cohesive delivery of business outcomes across journeys and platforms Risk Control Governance Take ownership of risk identification and mitigation within the scope of analysis and change Ensure requirements designs and delivery artefacts align with Barclays control governance and regulatory standards Support change embedding through traceability operational readiness and change management activities We are a Disability Confident Employer: Capgemini is proud to be a under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you): You'd be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more. You will be joining one of the World's Most Ethical Companies(R), as recognised by Ethisphere(R) for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Why you should consider Capgemini: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real
System C in Northern Ireland is looking for an experienced Senior Data Analyst on a fixed-term contract to develop a portfolio insight framework. The role involves creating dashboards, ensuring visibility of delivery performance, and working with various data systems like Salesforce. Ideal candidates will have extensive experience in data analysis and dashboard creation, particularly using Power BI. This hybrid position emphasizes collaboration and significant impact on healthcare outcomes.
25/06/2026
Full time
System C in Northern Ireland is looking for an experienced Senior Data Analyst on a fixed-term contract to develop a portfolio insight framework. The role involves creating dashboards, ensuring visibility of delivery performance, and working with various data systems like Salesforce. Ideal candidates will have extensive experience in data analysis and dashboard creation, particularly using Power BI. This hybrid position emphasizes collaboration and significant impact on healthcare outcomes.
Hours: 35 hrs, Hybrid Working (3 days a week) Closing Date: Tue, 7 Jul 2026 Overview We're looking for a talented Data Engineer to help shape the future of our data platform. If you're passionate about cloud technologies, agile delivery and creating real value through data, this could be the perfect role for you. Responsibilities Advance the Data Strategy by migrating from traditional on premises infrastructure to a cloud based architecture. Design and implement the cloud native platform using Microsoft Azure technologies such as Azure Databricks, Azure Data Factory, dbt, Storage and Key Vault. Collaborate with Data Engineers, Analysts and business stakeholders to deliver trusted, high quality data solutions. Identify process improvements and generate new ideas to maximize the value of data for the Society. Use Agile techniques to deliver incremental enhancements and participate in design and code reviews. Mentor and support colleagues, sharing experience and knowledge. Qualifications Experience in developing Azure Data solutions. Knowledge of data modeling principles, including star, snowflake or data vault patterns. Experience with end to end ETL/ELT solutions and maintaining an Enterprise Data Warehouse. Strong knowledge of data analysis, testing and software release management. Experience in business process and requirements analysis. Full life cycle software development experience, including Agile methodologies. Proficiency with CI/CD tools, source control (Git), SQL (Spark SQL) and Python (PySpark). Key technology proficiency in Azure Databricks, Azure Data Factory, Azure Storage, Azure Key Vault, dbt. Certifications: Microsoft Certified: Azure Fundamentals (AZ-900) and Microsoft Certified: Azure Data Fundamentals (DP-900) preferred. Curiosity about technology, adaptability, Agile mindset, optimism, passion, pragmatism, and willingness to mentor. Benefits Hybrid and flexible working (highly supported). days standard annual leave + bank holidays + one additional day per year of service, up to 30 days. Annual discretionary bonus scheme. Matching employer pension contribution (up to 10% per annum). Colleague mortgage scheme (conditions apply). Salary sacrifice scheme for hybrid & electric cars. Commitment to training and development. Private medical insurance. Three paid volunteering days per annum. Diverse and inclusive colleague networks. Health and wellbeing support, including cycle-to-work initiative and discounted gym membership.
25/06/2026
Full time
Hours: 35 hrs, Hybrid Working (3 days a week) Closing Date: Tue, 7 Jul 2026 Overview We're looking for a talented Data Engineer to help shape the future of our data platform. If you're passionate about cloud technologies, agile delivery and creating real value through data, this could be the perfect role for you. Responsibilities Advance the Data Strategy by migrating from traditional on premises infrastructure to a cloud based architecture. Design and implement the cloud native platform using Microsoft Azure technologies such as Azure Databricks, Azure Data Factory, dbt, Storage and Key Vault. Collaborate with Data Engineers, Analysts and business stakeholders to deliver trusted, high quality data solutions. Identify process improvements and generate new ideas to maximize the value of data for the Society. Use Agile techniques to deliver incremental enhancements and participate in design and code reviews. Mentor and support colleagues, sharing experience and knowledge. Qualifications Experience in developing Azure Data solutions. Knowledge of data modeling principles, including star, snowflake or data vault patterns. Experience with end to end ETL/ELT solutions and maintaining an Enterprise Data Warehouse. Strong knowledge of data analysis, testing and software release management. Experience in business process and requirements analysis. Full life cycle software development experience, including Agile methodologies. Proficiency with CI/CD tools, source control (Git), SQL (Spark SQL) and Python (PySpark). Key technology proficiency in Azure Databricks, Azure Data Factory, Azure Storage, Azure Key Vault, dbt. Certifications: Microsoft Certified: Azure Fundamentals (AZ-900) and Microsoft Certified: Azure Data Fundamentals (DP-900) preferred. Curiosity about technology, adaptability, Agile mindset, optimism, passion, pragmatism, and willingness to mentor. Benefits Hybrid and flexible working (highly supported). days standard annual leave + bank holidays + one additional day per year of service, up to 30 days. Annual discretionary bonus scheme. Matching employer pension contribution (up to 10% per annum). Colleague mortgage scheme (conditions apply). Salary sacrifice scheme for hybrid & electric cars. Commitment to training and development. Private medical insurance. Three paid volunteering days per annum. Diverse and inclusive colleague networks. Health and wellbeing support, including cycle-to-work initiative and discounted gym membership.
Product Owner, Deposits Enablement At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Product Owner, Deposits Enablement to join our Deposits Enablement team. This role is located in Manchester or London. Responsibilities Product analyst working on a deposit component who contributes to the platform's strategic objectives and key results using product specific data, metrics, and goals. Collaborate with cross functional teams in operations and client teams to translate the business needs into epics and stories. Responsible for prioritization of the work based on business value, using estimated new revenue, operational KPI and KRIs, and other metrics. Provide day to day direction to guide the pod for clarification of story details and acceptance criteria. Knows when to escalateto managers. Able to identify and triage issues with specific features but understand how multiple features are interrelated and catches more complex problems. Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post release/launch. Assesses the quality of existing UX to make recommendations on how to improve user experience. Ability to create wireframes independently and in coordination with the design team. Sign off on stories through active participation in validation and Sprint Reviews. Facilitates handoff of stories requiring operational readiness, training, or adoption, continuing to track metrics to drive future stories. Fosters agile ways of working, DevOps, and automated testing. Qualifications A number of years related experience in financial services, deposits product experience preferred. Ability to break down highly complex initiatives into small epics and stories that deliver incremental business value. Effective collaboration skills. Ability to influence, make hard decisions, and problem solve. Passion for changing the status quo, driving out of the box thinking. Ability to adapt and lead through change. Bachelor's degree in accounting, finance, computer science engineering or related discipline, or equivalent work experience required. A number of years product experience and agile ways of working. Benefits BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay for performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
25/06/2026
Full time
Product Owner, Deposits Enablement At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Product Owner, Deposits Enablement to join our Deposits Enablement team. This role is located in Manchester or London. Responsibilities Product analyst working on a deposit component who contributes to the platform's strategic objectives and key results using product specific data, metrics, and goals. Collaborate with cross functional teams in operations and client teams to translate the business needs into epics and stories. Responsible for prioritization of the work based on business value, using estimated new revenue, operational KPI and KRIs, and other metrics. Provide day to day direction to guide the pod for clarification of story details and acceptance criteria. Knows when to escalateto managers. Able to identify and triage issues with specific features but understand how multiple features are interrelated and catches more complex problems. Customer Insights: Effectively defines proper measurement and instrumentation for a product to analyze results post release/launch. Assesses the quality of existing UX to make recommendations on how to improve user experience. Ability to create wireframes independently and in coordination with the design team. Sign off on stories through active participation in validation and Sprint Reviews. Facilitates handoff of stories requiring operational readiness, training, or adoption, continuing to track metrics to drive future stories. Fosters agile ways of working, DevOps, and automated testing. Qualifications A number of years related experience in financial services, deposits product experience preferred. Ability to break down highly complex initiatives into small epics and stories that deliver incremental business value. Effective collaboration skills. Ability to influence, make hard decisions, and problem solve. Passion for changing the status quo, driving out of the box thinking. Ability to adapt and lead through change. Bachelor's degree in accounting, finance, computer science engineering or related discipline, or equivalent work experience required. A number of years product experience and agile ways of working. Benefits BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay for performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
IXICO plc (AIM: IXI), is a global leader in neuroscience imaging and biomarker analytics, using its proprietary AI-driven platform to help advance the treatment of neurological disorders and reduce the uncertainties associated with drug discovery, development and monitoring. As a key part of the global neurological disease research community, the Company has built a global reputation and 20-year track record as an end-to-end Imaging Contract Research Organisation (iCRO) working with leading pharma companies, innovative biotech's, disease consortia and non-profit organisations. IXICO has supported hundreds of neurological clinical trials, analysed hundreds of thousands scans and built an expansive network of expert imaging centres around the world. The IXICO Platform is tailor-made for neurological disease, reliably processing data from global trials, precisely measuring key imaging biomarkers associated with the identification, progression and treatment of diseases such as Alzheimer's, Huntington's and Parkinson's. Image data is interrogated by the Platform and IXICO's expert scientists translating complex data into clinically meaningful while minimizing data variability and increasing reproducibility. Our people are empowered to enable us to achieve our company goals and their own personal development through the "4A" values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring an experienced and passionate Business Analyst to join our dynamic team on a permanent full-time capacity. Purpose of the Role: The Business Analyst role will play a key role in shaping solutions that meet business needs and support strategic objectives. Working closely with stakeholders, developers and cross-functional teams, the role holder will lead business analysis activities across the full delivery lifecycle, applying Agile principles to drive collaboration, clarity and continuous improvement. The role holder will be expected to lead a small sub team of developers, coordinate Agile ceremonies, improve standards and team efficiency, and translate complex business needs into clear requirements, process models and solution designs. The role requires strong stakeholder engagement, confidence in facilitating workshops and meetings, and a solid understanding of APIs, client web applications, UML and data models. The role holder will also work closely with the VP Business Solution to build prototypes that help elicit stronger requirements from the business and provide developers and testers with a clearer view of how solutions should look and operate. Duties and responsibilities Lead business analysis activities across projects and initiatives, ensuring business needs are understood, documented and translated into effective solutions. Leadasmallsubteamofdevelopers,providingdirection,promotingcollaborationandsupportingdeliveryinlinewithagreedpriorities. Coordinate and facilitate Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives. Work with stakeholders confidently to elicit, analyse and challenge business requirements through effective questioning and structured discussion. Produce clear and well-structured requirements, user stories, acceptance criteria, process flows and supporting analysis documentation. Use Gherkin-style acceptance criteria where appropriate to improve requirement clarity and support collaboration with developers and testers. Work with the VP Business Solutions to build solution prototypes that help the business visualise proposed outcomes, improve requirements elicitation, and support a shared understanding across delivery teams. Supportdevelopersandtestersbyprovidingclearguidanceonhowthesolutionshouldlook,behaveandoperateinpractice. Act as an advocate for continuous improvement, driving higher standards, better ways of working and increased team efficiency. Collaborate with technical teams to define solution options and ensure requirements are feasible, well understood and aligned to business goals. ApplyworkingknowledgeofAPIs,clientwebapplicationsandAzureDevOpswhenanalysingsystembehaviour,managingrequirementsandsupportingdeliveryworkflows. BecomfortableusingmoderntoolingsuchasClaudeCodetosupportanalysis,solutionexplorationanddeliverycollaborationwhereappropriate. Draft basic UML diagrams and other analysis artefacts to support communication of processes, interactions and solution design. Develop and maintain a strong understanding of data models to support requirements analysis, data mapping and process improvement. Support successful delivery by identifying risks, dependencies, assumptions and opportunities early, and working proactively to address them. Qualifications and skills required for the role: ProvenexperienceasaBusinessAnalyst,withdemonstrableexperienceoperatingataseniororleadlevel. StrongunderstandingofAgileprinciplesandpracticalexperiencecoordinatingAgileceremonieswithindeliveryteams. Excellent requirements elicitation skills, including the ability to probe beyond initial statements to uncover underlying business needs. Confident stakeholder engagement and facilitation skills, with the ability to lead meetings, workshops and discussions effectively. Experience working with the VP Business Solutions or similar senior stakeholders to shape solution thinking and build prototypes that improve requirements quality. Good working knowledge of APIs and system integrations, with the ability to support analysis of technical dependencies and interfaces. Workingknowledgeofclientwebapplicationsandhowfront-endbehavioursupportsbusinessprocessesanduserneeds. AbilitytocreatebasicUMLdiagramsandotherstructuredanalysismodels. Excellent understanding of data models and the ability to analyse how data supports business processes and reporting needs. Commitment to improving standards, team effectiveness and delivery quality through continuous improvement and best practice. Experiencesupportingthedesignorevolutionofclient-facingwebapplications. FamiliaritywithUML,dataanalysisanddatamappingtechniques. Relevantbusinessanalysiscertificationorprofessionaltrainingwouldbeadvantageous. Other Excellent written and verbal communication skills, including the ability to translate complex concepts for both technical and non-technical audiences. Stronganalyticalthinking,attentiontodetailandproblem-solvingcapability. Abilitytobuildcredibilityandstrongworkingrelationshipswithstakeholdersatdifferentlevelsoftheorganisation. Proactive mindset with a focus on collaboration, ownership and continuous improvement. Staff Annual Bonus Plans and Annual Salary Review. Generous employer pension contribution of 6%. 25 days annual leave, increasing up to 28 days with every year at IXICO. BUPA private medical insurance scheme. Life Assurance of 4x annual salary. Employee Benefits Portal, offering various discounts in retail, food & drink, and entertainment. Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties. Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training. Employee Assistance Programme offering advice and support on a wide range of topics. Hybrid working model pattern split between working in the City of London and remotely. Reimbursement allowance to purchase equipment to support working from home. Generous employee referral scheme offering £2,000 for referring a successful candidate to the company. Financial assistance for professional qualifications. Opportunity to contribute to an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated and passionate Business Analyst to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn. Please note that our entire business is operating under a Hybrid-Working Model, where UK-based employees are required to attend our London office 2 days a week. If you have any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outline recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .
25/06/2026
Full time
IXICO plc (AIM: IXI), is a global leader in neuroscience imaging and biomarker analytics, using its proprietary AI-driven platform to help advance the treatment of neurological disorders and reduce the uncertainties associated with drug discovery, development and monitoring. As a key part of the global neurological disease research community, the Company has built a global reputation and 20-year track record as an end-to-end Imaging Contract Research Organisation (iCRO) working with leading pharma companies, innovative biotech's, disease consortia and non-profit organisations. IXICO has supported hundreds of neurological clinical trials, analysed hundreds of thousands scans and built an expansive network of expert imaging centres around the world. The IXICO Platform is tailor-made for neurological disease, reliably processing data from global trials, precisely measuring key imaging biomarkers associated with the identification, progression and treatment of diseases such as Alzheimer's, Huntington's and Parkinson's. Image data is interrogated by the Platform and IXICO's expert scientists translating complex data into clinically meaningful while minimizing data variability and increasing reproducibility. Our people are empowered to enable us to achieve our company goals and their own personal development through the "4A" values at the heart of our culture: Aspiration, Ability, Agility and Accountability. To help us deliver our medical image analysis solutions to large clinical trials we are hiring an experienced and passionate Business Analyst to join our dynamic team on a permanent full-time capacity. Purpose of the Role: The Business Analyst role will play a key role in shaping solutions that meet business needs and support strategic objectives. Working closely with stakeholders, developers and cross-functional teams, the role holder will lead business analysis activities across the full delivery lifecycle, applying Agile principles to drive collaboration, clarity and continuous improvement. The role holder will be expected to lead a small sub team of developers, coordinate Agile ceremonies, improve standards and team efficiency, and translate complex business needs into clear requirements, process models and solution designs. The role requires strong stakeholder engagement, confidence in facilitating workshops and meetings, and a solid understanding of APIs, client web applications, UML and data models. The role holder will also work closely with the VP Business Solution to build prototypes that help elicit stronger requirements from the business and provide developers and testers with a clearer view of how solutions should look and operate. Duties and responsibilities Lead business analysis activities across projects and initiatives, ensuring business needs are understood, documented and translated into effective solutions. Leadasmallsubteamofdevelopers,providingdirection,promotingcollaborationandsupportingdeliveryinlinewithagreedpriorities. Coordinate and facilitate Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives. Work with stakeholders confidently to elicit, analyse and challenge business requirements through effective questioning and structured discussion. Produce clear and well-structured requirements, user stories, acceptance criteria, process flows and supporting analysis documentation. Use Gherkin-style acceptance criteria where appropriate to improve requirement clarity and support collaboration with developers and testers. Work with the VP Business Solutions to build solution prototypes that help the business visualise proposed outcomes, improve requirements elicitation, and support a shared understanding across delivery teams. Supportdevelopersandtestersbyprovidingclearguidanceonhowthesolutionshouldlook,behaveandoperateinpractice. Act as an advocate for continuous improvement, driving higher standards, better ways of working and increased team efficiency. Collaborate with technical teams to define solution options and ensure requirements are feasible, well understood and aligned to business goals. ApplyworkingknowledgeofAPIs,clientwebapplicationsandAzureDevOpswhenanalysingsystembehaviour,managingrequirementsandsupportingdeliveryworkflows. BecomfortableusingmoderntoolingsuchasClaudeCodetosupportanalysis,solutionexplorationanddeliverycollaborationwhereappropriate. Draft basic UML diagrams and other analysis artefacts to support communication of processes, interactions and solution design. Develop and maintain a strong understanding of data models to support requirements analysis, data mapping and process improvement. Support successful delivery by identifying risks, dependencies, assumptions and opportunities early, and working proactively to address them. Qualifications and skills required for the role: ProvenexperienceasaBusinessAnalyst,withdemonstrableexperienceoperatingataseniororleadlevel. StrongunderstandingofAgileprinciplesandpracticalexperiencecoordinatingAgileceremonieswithindeliveryteams. Excellent requirements elicitation skills, including the ability to probe beyond initial statements to uncover underlying business needs. Confident stakeholder engagement and facilitation skills, with the ability to lead meetings, workshops and discussions effectively. Experience working with the VP Business Solutions or similar senior stakeholders to shape solution thinking and build prototypes that improve requirements quality. Good working knowledge of APIs and system integrations, with the ability to support analysis of technical dependencies and interfaces. Workingknowledgeofclientwebapplicationsandhowfront-endbehavioursupportsbusinessprocessesanduserneeds. AbilitytocreatebasicUMLdiagramsandotherstructuredanalysismodels. Excellent understanding of data models and the ability to analyse how data supports business processes and reporting needs. Commitment to improving standards, team effectiveness and delivery quality through continuous improvement and best practice. Experiencesupportingthedesignorevolutionofclient-facingwebapplications. FamiliaritywithUML,dataanalysisanddatamappingtechniques. Relevantbusinessanalysiscertificationorprofessionaltrainingwouldbeadvantageous. Other Excellent written and verbal communication skills, including the ability to translate complex concepts for both technical and non-technical audiences. Stronganalyticalthinking,attentiontodetailandproblem-solvingcapability. Abilitytobuildcredibilityandstrongworkingrelationshipswithstakeholdersatdifferentlevelsoftheorganisation. Proactive mindset with a focus on collaboration, ownership and continuous improvement. Staff Annual Bonus Plans and Annual Salary Review. Generous employer pension contribution of 6%. 25 days annual leave, increasing up to 28 days with every year at IXICO. BUPA private medical insurance scheme. Life Assurance of 4x annual salary. Employee Benefits Portal, offering various discounts in retail, food & drink, and entertainment. Engaging and social environment, with fundraising and sporting activities and seasonal events such as Summer and Christmas parties. Wellbeing initiatives such as eye tests, flu jabs, and Mental Health Awareness Training. Employee Assistance Programme offering advice and support on a wide range of topics. Hybrid working model pattern split between working in the City of London and remotely. Reimbursement allowance to purchase equipment to support working from home. Generous employee referral scheme offering £2,000 for referring a successful candidate to the company. Financial assistance for professional qualifications. Opportunity to contribute to an industry where your work has an impact every single day. How to Apply IXICO is working hard to create a representative, inclusive and empowered team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better services. IXICO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. This is a great opportunity for a motivated and passionate Business Analyst to thrive in an engaging and fast-paced environment, to make a difference on an everyday basis. If you think IXICO should meet you, please send us your CV and covering letter by email to or apply directly via LinkedIn. Please note that our entire business is operating under a Hybrid-Working Model, where UK-based employees are required to attend our London office 2 days a week. If you have any questions, please reach out to our careers team. Please note that IXICO will process the data provided by you only in order to perform the outline recruitment exercise. For more details on what data we process and on what legal basis this happens please view our Recruitment Privacy Policy or contact .
Reporting Senior Analyst Department: Client Role Employment Type: Permanent - Full Time Location: London, UK Description We are currently representing a leading global Financial Services firm in the appointment of high calibre professionals as part of a period of strategic growth and investment. Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint. This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader. The Role As a Senior Reporting Analyst, you will play a key role in delivering high quality data insights across the business. Working closely with senior stakeholders, you will design and develop dashboards, reports and analytical solutions that support decision making and operational performance. This role offers the opportunity to work with complex datasets, drive improvements in data quality and reporting processes, and contribute to building a more data driven organisation. Key Responsibilities Design and deliver advanced reporting solutions, including dashboards, scorecards and KPI tracking across multiple business areas. Develop and maintain reports using tools such as Power BI, SQL and other reporting platforms. Perform ad hoc data analysis to support business needs, providing timely and actionable insights. Ensure data accuracy and integrity through effective data collection, validation and cleansing processes. Identify opportunities for process improvement, implementing best practices in data management and reporting. Analyse complex datasets to identify trends, patterns and anomalies that support strategic decision making. Support the development of scalable reporting solutions, including automated and scheduled reporting service. Skills, Knowledge and Expertise Experience developing reporting solutions using Power BI, with strong data visualisation capability. Proficiency in SQL Server environments, including SQL Management Studio and working with structured datasets. Experience with automated reporting tools such as SSRS. Advanced Excel skills, including pivot tables, data models and data analysis techniques. Experience working with XML/JSON data structures within SQL environments. Strong analytical mindset, with the ability to interpret complex data and translate it into meaningful insights. High attention to detail, with a focus on data accuracy and documentation. Strong organisational and time management skills, with the ability to manage both BAU and project work. Excellent communication skills, both written and verbal. Understanding of KYC data and corporate structures is advantageous.
25/06/2026
Full time
Reporting Senior Analyst Department: Client Role Employment Type: Permanent - Full Time Location: London, UK Description We are currently representing a leading global Financial Services firm in the appointment of high calibre professionals as part of a period of strategic growth and investment. Our client operates at the intersection of corporate, fiduciary and regulatory services, partnering with private equity houses, investment managers and international financial institutions. Backed by long term institutional investment and an established global brand, the firm is scaling its capabilities, technology and international footprint. This is an opportunity to join a business that combines the agility of a growth platform with the credibility, client base and governance of a market leader. The Role As a Senior Reporting Analyst, you will play a key role in delivering high quality data insights across the business. Working closely with senior stakeholders, you will design and develop dashboards, reports and analytical solutions that support decision making and operational performance. This role offers the opportunity to work with complex datasets, drive improvements in data quality and reporting processes, and contribute to building a more data driven organisation. Key Responsibilities Design and deliver advanced reporting solutions, including dashboards, scorecards and KPI tracking across multiple business areas. Develop and maintain reports using tools such as Power BI, SQL and other reporting platforms. Perform ad hoc data analysis to support business needs, providing timely and actionable insights. Ensure data accuracy and integrity through effective data collection, validation and cleansing processes. Identify opportunities for process improvement, implementing best practices in data management and reporting. Analyse complex datasets to identify trends, patterns and anomalies that support strategic decision making. Support the development of scalable reporting solutions, including automated and scheduled reporting service. Skills, Knowledge and Expertise Experience developing reporting solutions using Power BI, with strong data visualisation capability. Proficiency in SQL Server environments, including SQL Management Studio and working with structured datasets. Experience with automated reporting tools such as SSRS. Advanced Excel skills, including pivot tables, data models and data analysis techniques. Experience working with XML/JSON data structures within SQL environments. Strong analytical mindset, with the ability to interpret complex data and translate it into meaningful insights. High attention to detail, with a focus on data accuracy and documentation. Strong organisational and time management skills, with the ability to manage both BAU and project work. Excellent communication skills, both written and verbal. Understanding of KYC data and corporate structures is advantageous.
ace is partnered with a leading Tier 1 Investment Bank, currently undertaking a significant re-platforming of its collateral management infrastructure. The programme involves replacing a legacy vendor solution with a new in house platform, with a strong focus on controls, exception management and operational workflow redesign. This role will provide hands on Business Analysis and subject matter expertise to support the platform change, working closely with Technology, Operations and Compliance stakeholders to translate business requirements into functional design. Responsibilities Lead business requirements gathering for collateral workflows, controls, exception management and platform onboarding across the re-platforming programme Conduct gap analysis between the new platform build and current production processes, identifying and resolving operational and control breaks Define expected collateral processing logic and validate outputs independently, providing sign off before Technology implements Support design reviews and contribute to the future state collateral architecture in partnership with Technology, Operations and Compliance Develop and execute test scenarios covering key collateral workflows, margin call processing, dispute handling and exception management Interpret and apply collateral related regulatory and operational obligations to the firm's data model and system design Produce structured status updates and maintain clear, milestone driven delivery plans for senior stakeholder reporting Support BAU collateral queries and issue resolution as required, on a secondary basis to programme delivery Produce documentation covering control ownership, business requirements and implementation readines 5+ years' experience in collateral management at a Tier 1 Investment Bank, with direct involvement in platform change or system onboarding (e.g. Colleen, Vermeg or equivalent) Proven Business Analysis skills - requirements writing, acceptance criteria, structured documentation and delivery tracking Deep knowledge of collateral workflows including margin call processing, dispute management, exception handling and control frameworks Hands on experience working alongside Engineering / Technology teams on collateral platform implementations Strong understanding of data lineage, reconciliations and operational control design Ability to translate complex business requirements into clear functional specifications for IT delivery Experience managing and communicating milestone driven delivery plans to senior stakeholders Strong documentation and stakeholder management skills Desirable Familiarity with collateral platforms such as Colleen, Vermeg, Acadiasoft or similar Experience with data querying tools (e.g. BigQuery, SQL) for validation and testing purposes Understanding of regulatory margin requirements (e.g. UMR, EMIR, Dodd Frank) as they apply to collateral operations Prior experience working in a programme management or structured delivery environment 6-month initial contract with likelihood of extension. September estimated start. Salary to be discussed.
25/06/2026
Full time
ace is partnered with a leading Tier 1 Investment Bank, currently undertaking a significant re-platforming of its collateral management infrastructure. The programme involves replacing a legacy vendor solution with a new in house platform, with a strong focus on controls, exception management and operational workflow redesign. This role will provide hands on Business Analysis and subject matter expertise to support the platform change, working closely with Technology, Operations and Compliance stakeholders to translate business requirements into functional design. Responsibilities Lead business requirements gathering for collateral workflows, controls, exception management and platform onboarding across the re-platforming programme Conduct gap analysis between the new platform build and current production processes, identifying and resolving operational and control breaks Define expected collateral processing logic and validate outputs independently, providing sign off before Technology implements Support design reviews and contribute to the future state collateral architecture in partnership with Technology, Operations and Compliance Develop and execute test scenarios covering key collateral workflows, margin call processing, dispute handling and exception management Interpret and apply collateral related regulatory and operational obligations to the firm's data model and system design Produce structured status updates and maintain clear, milestone driven delivery plans for senior stakeholder reporting Support BAU collateral queries and issue resolution as required, on a secondary basis to programme delivery Produce documentation covering control ownership, business requirements and implementation readines 5+ years' experience in collateral management at a Tier 1 Investment Bank, with direct involvement in platform change or system onboarding (e.g. Colleen, Vermeg or equivalent) Proven Business Analysis skills - requirements writing, acceptance criteria, structured documentation and delivery tracking Deep knowledge of collateral workflows including margin call processing, dispute management, exception handling and control frameworks Hands on experience working alongside Engineering / Technology teams on collateral platform implementations Strong understanding of data lineage, reconciliations and operational control design Ability to translate complex business requirements into clear functional specifications for IT delivery Experience managing and communicating milestone driven delivery plans to senior stakeholders Strong documentation and stakeholder management skills Desirable Familiarity with collateral platforms such as Colleen, Vermeg, Acadiasoft or similar Experience with data querying tools (e.g. BigQuery, SQL) for validation and testing purposes Understanding of regulatory margin requirements (e.g. UMR, EMIR, Dodd Frank) as they apply to collateral operations Prior experience working in a programme management or structured delivery environment 6-month initial contract with likelihood of extension. September estimated start. Salary to be discussed.
About the Company We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We move value across borders, cities, and continents with scale, precision, and trust. Role Overview Cyber Risk / Information Security Risk Specialist - Member of the Information Security Governance team supporting SWIFT Global Security GRC practices. Responsibilities Support information security risk assessments across business initiatives, technologies, and third party engagements, ensuring confidentiality, integrity, and availability risks are identified, assessed, and documented. Maintain and continuously improve the security risk management framework, including methodologies, policies, standards, and supporting documentation. Coordinate monitoring, reporting, and escalation of security risks, including managing the Security Risk Registry and supporting risk review and decision forums. Partner with stakeholders across Technology, Business, and Security teams to ensure consistent risk treatment, risk acceptance, and remediation tracking in line with risk appetite. Contribute to security governance activities, preparing management and committee reporting, metrics, and risk insights for senior stakeholders. Support compliance with regulatory, oversight, and audit expectations by providing clear evidence of effective information security risk management. Promote risk awareness and security by design by advising on controls, design decisions, and risk trade offs throughout the lifecycle of projects, products, and services. Act as a trusted subject matter expert on cyber and information security risk, continuously tracking emerging threats, control gaps, and best practices. What to Expect You will work closely with business units, risk department teams, technology teams, and other units in a diverse, collaborative environment. You will apply analytical skills and data driven insights to prioritize risks and drive meaningful change within SWIFT's highly secure financial ecosystem. Core Qualifications Broad knowledge of cyber security concepts including cryptography, authentication and authorization, access control, secure architectures, threat modeling, vulnerabilities, and software security. Strong knowledge of regulatory requirements such as GDPR, ISO27001, PCI DSS and experience in regulatory reporting. 3-5 years of experience in GRC and/or security risk management. Bachelor's degree in computer science, cyber security, or a related discipline. Excellent interpersonal and communication skills for both technical and non technical audiences. Good analytical skills to translate complex GRC activities into clear and actionable insights. Preferred Qualifications Relevant security certifications (e.g. CRISC, CISA, CISSP). Experience working for financial institutions or other critical infrastructures. Experience working within global organizations with offices around the world. Prior consulting or service oriented experience for internal and external customers. Professional Skills & Competencies Autonomous, driven, with strong ability to quickly adapt and respond to change. Customer oriented and quality mindset - consistently delivering true customer value. Open minded, solutions oriented, and a true team player - gaining energy through collaboration. Fluent in English (spoken and written). Benefits & Workplace Culture We foster a diverse and inclusive environment where every voice counts, encouraging personal growth and the application of innovative ideas. Employees have opportunities to advance careers across departments and disciplines worldwide. EEO Statement & Accessibility We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility . All requests are confidential and will not affect your candidacy.
25/06/2026
Full time
About the Company We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We move value across borders, cities, and continents with scale, precision, and trust. Role Overview Cyber Risk / Information Security Risk Specialist - Member of the Information Security Governance team supporting SWIFT Global Security GRC practices. Responsibilities Support information security risk assessments across business initiatives, technologies, and third party engagements, ensuring confidentiality, integrity, and availability risks are identified, assessed, and documented. Maintain and continuously improve the security risk management framework, including methodologies, policies, standards, and supporting documentation. Coordinate monitoring, reporting, and escalation of security risks, including managing the Security Risk Registry and supporting risk review and decision forums. Partner with stakeholders across Technology, Business, and Security teams to ensure consistent risk treatment, risk acceptance, and remediation tracking in line with risk appetite. Contribute to security governance activities, preparing management and committee reporting, metrics, and risk insights for senior stakeholders. Support compliance with regulatory, oversight, and audit expectations by providing clear evidence of effective information security risk management. Promote risk awareness and security by design by advising on controls, design decisions, and risk trade offs throughout the lifecycle of projects, products, and services. Act as a trusted subject matter expert on cyber and information security risk, continuously tracking emerging threats, control gaps, and best practices. What to Expect You will work closely with business units, risk department teams, technology teams, and other units in a diverse, collaborative environment. You will apply analytical skills and data driven insights to prioritize risks and drive meaningful change within SWIFT's highly secure financial ecosystem. Core Qualifications Broad knowledge of cyber security concepts including cryptography, authentication and authorization, access control, secure architectures, threat modeling, vulnerabilities, and software security. Strong knowledge of regulatory requirements such as GDPR, ISO27001, PCI DSS and experience in regulatory reporting. 3-5 years of experience in GRC and/or security risk management. Bachelor's degree in computer science, cyber security, or a related discipline. Excellent interpersonal and communication skills for both technical and non technical audiences. Good analytical skills to translate complex GRC activities into clear and actionable insights. Preferred Qualifications Relevant security certifications (e.g. CRISC, CISA, CISSP). Experience working for financial institutions or other critical infrastructures. Experience working within global organizations with offices around the world. Prior consulting or service oriented experience for internal and external customers. Professional Skills & Competencies Autonomous, driven, with strong ability to quickly adapt and respond to change. Customer oriented and quality mindset - consistently delivering true customer value. Open minded, solutions oriented, and a true team player - gaining energy through collaboration. Fluent in English (spoken and written). Benefits & Workplace Culture We foster a diverse and inclusive environment where every voice counts, encouraging personal growth and the application of innovative ideas. Employees have opportunities to advance careers across departments and disciplines worldwide. EEO Statement & Accessibility We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility . All requests are confidential and will not affect your candidacy.
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
25/06/2026
Full time
Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.
ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions. Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Skills Primary skills on TSOM implementation Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem solving, communication, and stakeholder management skills. Preferred ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
25/06/2026
Full time
ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions. Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Skills Primary skills on TSOM implementation Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem solving, communication, and stakeholder management skills. Preferred ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
Equity Research is part of J.P. Morgan's number 1 ranked Global Research franchise. Each team is grouped by sector expertise and aims to provide actionable ideas and thematic insights that empower our institutional clients to make well-informed and strategic investment decisions. We bring clarity to complex situations through extensive sector knowledge and a deep understanding of global markets. As an Equity Research Analyst or Associate within the Oil & Gas Equity Research Team, you will be tasked with cultivating a deep understanding of equities, markets, and companies. Your role will involve collaborating closely with our top-tier team under the mentorship of senior analysts to create insightful reports on companies, sectors, and thematic trends. You will also be responsible for conveying our team's insights on stocks and sectors to our institutional clients. Beyond your immediate team duties, you will be a part of a community of intelligent, inquisitive, and collaborative team members who are given substantial responsibility and exposure early in their careers. We provide extensive training and professional development across the department to support career progression. Job Responsibilities Partner with senior members of the team to produce differentiated investment research and thought leadership for institutional clients across the oil and gas sector Build, maintain, and enhance company valuation models and sector datasets Analyze company disclosures, industry data, and market developments to support investment views and research conclusions Prepare materials for the regular publication of research, including earnings notes, company updates, thematic reports, and marketing presentations Engage with institutional investors, company management teams, and internal partners including Sales, Sales-Traders, and Traders Monitor company, industry, commodity, and macro developments on a daily basis and assess their relevance for stocks under coverage Support the broader franchise through client marketing, idea generation, and timely response to market events Required Qualifications, Capabilities, and Skills Strong interest in the oil and gas sector and willingness to develop deep sector expertise Excellent written and verbal communication skills, with the ability to communicate clearly and credibly with both internal and external stakeholders Strong analytical and financial modelling skills, with the ability to translate data into investment-relevant conclusions Strong numerical skills and close attention to detail Strong pattern-recognition and commercial judgment, with the ability to identify the key stock-specific, sector, commodity, and macro drivers most relevant to investor debate Intellectually curious and quick to learn, with the ability to absorb feedback quickly, refine judgment, and continuously improve High level of ownership and accountability, with the ability to manage workstreams independently, see tasks through from start to finish, and deliver high-quality work under the given deadlines Strong prioritization skills and the ability to operate effectively in a team-oriented environment Strong relationship-building skills, with the confidence to engage with a wide range of internal and external constituencies and the ability to distill complex issues into clear, concise conclusions Preferred qualifications, capabilities, and skills Prior experience in equity research, investment banking, buy-side investing, or a related financial analysis role Strong accounting and valuation foundation Knowledge of the oil and gas value chain, key sector metrics, and major commodity and macro drivers Experience working with large datasets and presenting analysis in a clear, client-ready format This role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
25/06/2026
Full time
Equity Research is part of J.P. Morgan's number 1 ranked Global Research franchise. Each team is grouped by sector expertise and aims to provide actionable ideas and thematic insights that empower our institutional clients to make well-informed and strategic investment decisions. We bring clarity to complex situations through extensive sector knowledge and a deep understanding of global markets. As an Equity Research Analyst or Associate within the Oil & Gas Equity Research Team, you will be tasked with cultivating a deep understanding of equities, markets, and companies. Your role will involve collaborating closely with our top-tier team under the mentorship of senior analysts to create insightful reports on companies, sectors, and thematic trends. You will also be responsible for conveying our team's insights on stocks and sectors to our institutional clients. Beyond your immediate team duties, you will be a part of a community of intelligent, inquisitive, and collaborative team members who are given substantial responsibility and exposure early in their careers. We provide extensive training and professional development across the department to support career progression. Job Responsibilities Partner with senior members of the team to produce differentiated investment research and thought leadership for institutional clients across the oil and gas sector Build, maintain, and enhance company valuation models and sector datasets Analyze company disclosures, industry data, and market developments to support investment views and research conclusions Prepare materials for the regular publication of research, including earnings notes, company updates, thematic reports, and marketing presentations Engage with institutional investors, company management teams, and internal partners including Sales, Sales-Traders, and Traders Monitor company, industry, commodity, and macro developments on a daily basis and assess their relevance for stocks under coverage Support the broader franchise through client marketing, idea generation, and timely response to market events Required Qualifications, Capabilities, and Skills Strong interest in the oil and gas sector and willingness to develop deep sector expertise Excellent written and verbal communication skills, with the ability to communicate clearly and credibly with both internal and external stakeholders Strong analytical and financial modelling skills, with the ability to translate data into investment-relevant conclusions Strong numerical skills and close attention to detail Strong pattern-recognition and commercial judgment, with the ability to identify the key stock-specific, sector, commodity, and macro drivers most relevant to investor debate Intellectually curious and quick to learn, with the ability to absorb feedback quickly, refine judgment, and continuously improve High level of ownership and accountability, with the ability to manage workstreams independently, see tasks through from start to finish, and deliver high-quality work under the given deadlines Strong prioritization skills and the ability to operate effectively in a team-oriented environment Strong relationship-building skills, with the confidence to engage with a wide range of internal and external constituencies and the ability to distill complex issues into clear, concise conclusions Preferred qualifications, capabilities, and skills Prior experience in equity research, investment banking, buy-side investing, or a related financial analysis role Strong accounting and valuation foundation Knowledge of the oil and gas value chain, key sector metrics, and major commodity and macro drivers Experience working with large datasets and presenting analysis in a clear, client-ready format This role encompasses the performance of UK regulated activity. The successful candidate will therefore be subject to meeting UK regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the Firm) and (where appropriate) approval by the UK Financial Conduct Authority and/or the Prudential Regulation Authority to carry out such activities. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Intelligence Data Analyst - Registration of Interest Closing Date - 23:00 on Sunday 12th July 2026 Analysis £37,892 (includes concessionary payment of £2,758) Flexible Working: During your initial 9-month training period, you'll need to commit to full-time hours, Monday to Friday (37 hours per week). However, after this period you may be able to adjust your hours. We offer flexitime, part time, job-share and compressed hours. Please note, due to the nature of the work, this role is fully office-based. Get ready to apply We're currently accepting registrations of interest for our Intelligence and Data Analyst opportunities before the application window opens on Thursday 16 July 2026 at 4pm. This programme attracts significant interest, so we may only be open for a very short time. Please plan to apply as soon as the window opens. About us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll do varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. This role can be done in a choice of locations, including working with the National Cyber Force (NCF) in Samlesbury. Established in 2020, the NCF is responsible for operating in and through cyberspace to counter, disrupt and contest those who would do harm to the UK or its allies, to keep the country safe and protect and promote the UK's interests at home and abroad. While the existence of NCF is not a secret, its people are, and discretion is vital. The role Take a moment to reflect on what's brought you here - maybe it's your need to know more? Or your desire to explore something new in your career? Either way, you've already shown you've got the kind of curiosity we look for in an Intelligence Data Analyst. Now, what would that mean for you? Well, it could mean joining a team who have helped prevent multiple terrorist attacks in a single year, has responded to a major North Korean cyber-attack, and whose intelligence has strengthened Ukraine's cyber capabilities. That's just some of the vital work our analysts do at GCHQ, and now, you've got the opportunity to join them. As an Intelligence Data Analyst, you'll have a privileged insight, supporting real world-events and seeing behind the news headlines as you work. Using bespoke technology, you'll gather information from different sources and use your analytical skills to make sense of it. It's like putting together a puzzle, with pieces scattered across the digital landscape. Sometimes, you'll discover the answer you're looking for. Other times, you'll have to go down a few rabbit holes to find out more; but that's where the excitement lies. It's an exciting opportunity to work in a rapidly changing technological environment, where no two days are the same. Whether you're switching careers or just starting out, your skills and potential are what we value here. That's why to help you develop in your role, we'll provide a comprehensive training and development programme led by tutors and mentors. Once this training period is complete, you'll have the option of flexible hours, so you can shape work around your life. You don't need a degree, or any previous experience to apply for this role. All that's needed is a Level 2 (GCSE-equivalent) qualification in English Language and Maths at Grade 4/C or above. So, if you're the type of person to tackle a challenge by asking who, what, when, where, why, we'd like to hear from you. The application window for Intelligence Data Analysts will open at 4pm on Thursday 16 July 2026.In the meantime, we encourage: All those from an ethnic minority background Women (of any background) to register their interest in this forthcoming opportunity. As part of the registration of interest, you'll be invited to some online events prior to the campaign opening. These will be virtual insight events where you can find out more about our organisation and the role. We're also offering an application and interview guidance event which will provide general tips about completing a job application, preparing for interview etc. These events will last for approximately 1 hour and will take place on: Virtual Insight Events Wednesday 15 July 2026 (at 12pm and 6pm) Application and Interview Guidance Event Thursday 16 July 2026 (at 2pm) Please note that we are confining registrations of interest to the above groups only, due to their current under-representation in our workforce. A registration of interest does not constitute a job application, nor will such registration have any bearing upon the recruitment process itself. Any individuals who register their interest and who decide subsequently to apply for our Intelligence Data Analyst roles will need to complete an application form once the window for applications has opened. Once the application window has opened, we will welcome applications from all candidates, regardless of their ethnic background, gender, disability, and/or any other characteristic(s). All applications will be assessed solely on merit. Being an analyst is all about solving problems. Curious and methodical, our analysts get to grips with lots of data, make things easier to understand and produce insightful reports. These reports often shape foreign policy and national security. And because the threats we face are constantly changing, there's always something new to tackle. Our analysts work with a large range of data, creating insightful reports that influence everything from foreign policy to national security. It's all about tackling intricate and ambiguous problems. So you'll have the chance to solve the problem, while also working out the best method. It's a really rewarding role with a tailored training programme and varied opportunities. If you have a tech background and you are interested in joining us, but you're not ready to apply yet, then our Tech Talent Network may be perfect for you. As a member, you'll get access to exclusive content and events, along with job alerts tailored to your area of expertise.
25/06/2026
Full time
Intelligence Data Analyst - Registration of Interest Closing Date - 23:00 on Sunday 12th July 2026 Analysis £37,892 (includes concessionary payment of £2,758) Flexible Working: During your initial 9-month training period, you'll need to commit to full-time hours, Monday to Friday (37 hours per week). However, after this period you may be able to adjust your hours. We offer flexitime, part time, job-share and compressed hours. Please note, due to the nature of the work, this role is fully office-based. Get ready to apply We're currently accepting registrations of interest for our Intelligence and Data Analyst opportunities before the application window opens on Thursday 16 July 2026 at 4pm. This programme attracts significant interest, so we may only be open for a very short time. Please plan to apply as soon as the window opens. About us At GCHQ, we unlock the complex world of data and communications to keep the UK and its citizens safe, both in the real world and online. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role in GCHQ means you'll do varied and fascinating work in a supportive and encouraging environment that puts the emphasis on teamwork. This role can be done in a choice of locations, including working with the National Cyber Force (NCF) in Samlesbury. Established in 2020, the NCF is responsible for operating in and through cyberspace to counter, disrupt and contest those who would do harm to the UK or its allies, to keep the country safe and protect and promote the UK's interests at home and abroad. While the existence of NCF is not a secret, its people are, and discretion is vital. The role Take a moment to reflect on what's brought you here - maybe it's your need to know more? Or your desire to explore something new in your career? Either way, you've already shown you've got the kind of curiosity we look for in an Intelligence Data Analyst. Now, what would that mean for you? Well, it could mean joining a team who have helped prevent multiple terrorist attacks in a single year, has responded to a major North Korean cyber-attack, and whose intelligence has strengthened Ukraine's cyber capabilities. That's just some of the vital work our analysts do at GCHQ, and now, you've got the opportunity to join them. As an Intelligence Data Analyst, you'll have a privileged insight, supporting real world-events and seeing behind the news headlines as you work. Using bespoke technology, you'll gather information from different sources and use your analytical skills to make sense of it. It's like putting together a puzzle, with pieces scattered across the digital landscape. Sometimes, you'll discover the answer you're looking for. Other times, you'll have to go down a few rabbit holes to find out more; but that's where the excitement lies. It's an exciting opportunity to work in a rapidly changing technological environment, where no two days are the same. Whether you're switching careers or just starting out, your skills and potential are what we value here. That's why to help you develop in your role, we'll provide a comprehensive training and development programme led by tutors and mentors. Once this training period is complete, you'll have the option of flexible hours, so you can shape work around your life. You don't need a degree, or any previous experience to apply for this role. All that's needed is a Level 2 (GCSE-equivalent) qualification in English Language and Maths at Grade 4/C or above. So, if you're the type of person to tackle a challenge by asking who, what, when, where, why, we'd like to hear from you. The application window for Intelligence Data Analysts will open at 4pm on Thursday 16 July 2026.In the meantime, we encourage: All those from an ethnic minority background Women (of any background) to register their interest in this forthcoming opportunity. As part of the registration of interest, you'll be invited to some online events prior to the campaign opening. These will be virtual insight events where you can find out more about our organisation and the role. We're also offering an application and interview guidance event which will provide general tips about completing a job application, preparing for interview etc. These events will last for approximately 1 hour and will take place on: Virtual Insight Events Wednesday 15 July 2026 (at 12pm and 6pm) Application and Interview Guidance Event Thursday 16 July 2026 (at 2pm) Please note that we are confining registrations of interest to the above groups only, due to their current under-representation in our workforce. A registration of interest does not constitute a job application, nor will such registration have any bearing upon the recruitment process itself. Any individuals who register their interest and who decide subsequently to apply for our Intelligence Data Analyst roles will need to complete an application form once the window for applications has opened. Once the application window has opened, we will welcome applications from all candidates, regardless of their ethnic background, gender, disability, and/or any other characteristic(s). All applications will be assessed solely on merit. Being an analyst is all about solving problems. Curious and methodical, our analysts get to grips with lots of data, make things easier to understand and produce insightful reports. These reports often shape foreign policy and national security. And because the threats we face are constantly changing, there's always something new to tackle. Our analysts work with a large range of data, creating insightful reports that influence everything from foreign policy to national security. It's all about tackling intricate and ambiguous problems. So you'll have the chance to solve the problem, while also working out the best method. It's a really rewarding role with a tailored training programme and varied opportunities. If you have a tech background and you are interested in joining us, but you're not ready to apply yet, then our Tech Talent Network may be perfect for you. As a member, you'll get access to exclusive content and events, along with job alerts tailored to your area of expertise.
American President Lines
Kettering, Northamptonshire
American President Lines is hiring a Support Analyst in Kettering, England. The role includes day-to-day administration and improvement of digital platforms, focusing on operational reporting and business systems support. Ideal candidates have experience in logistics, strong Excel skills, and the ability to analyze data. CEVA Logistics offers competitive benefits and a culture that fosters professional growth.
25/06/2026
Full time
American President Lines is hiring a Support Analyst in Kettering, England. The role includes day-to-day administration and improvement of digital platforms, focusing on operational reporting and business systems support. Ideal candidates have experience in logistics, strong Excel skills, and the ability to analyze data. CEVA Logistics offers competitive benefits and a culture that fosters professional growth.
Order Management Analyst - French SpeakerApplylocations: United Kingdom - Surrey Frimleytime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: July 5, 2026 (11 days left to apply)job requisition id: 33281SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst - French Speaker Location : Frimley, Surrey Function : Supply Chain - Shared Service CentreThis role is not eligible for international relocationRemote work is available once per week for eligible employees. About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes.The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. What's in it for you? Competitive pay & benefits incl Profit Share Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Pension, Life cover & Health Insurance Free parking, Shuttle bus from local train stations, EV Charging Newly refurbished Gym with free classes and NEW Spin Studio! Responsibilities : To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you'll bring: Fluent in both English and French, written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at
25/06/2026
Full time
Order Management Analyst - French SpeakerApplylocations: United Kingdom - Surrey Frimleytime type: Full timeposted on: Posted 8 Days Agotime left to apply: End Date: July 5, 2026 (11 days left to apply)job requisition id: 33281SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst - French Speaker Location : Frimley, Surrey Function : Supply Chain - Shared Service CentreThis role is not eligible for international relocationRemote work is available once per week for eligible employees. About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes.The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. What's in it for you? Competitive pay & benefits incl Profit Share Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Pension, Life cover & Health Insurance Free parking, Shuttle bus from local train stations, EV Charging Newly refurbished Gym with free classes and NEW Spin Studio! Responsibilities : To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you'll bring: Fluent in both English and French, written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at
A Family Company seeks an Order Management Analyst fluent in English and French, based in Frimley, Surrey. In this full-time role, you will support the EMEA Shared Service Centre by managing customer orders, stock allocations, and ensuring an exceptional customer experience. Responsibilities include operational order management, material master data management in SAP, and collaboration with sales teams. You'll enjoy great benefits and a flexible working environment in a diverse company that values inclusion.
25/06/2026
Full time
A Family Company seeks an Order Management Analyst fluent in English and French, based in Frimley, Surrey. In this full-time role, you will support the EMEA Shared Service Centre by managing customer orders, stock allocations, and ensuring an exceptional customer experience. Responsibilities include operational order management, material master data management in SAP, and collaboration with sales teams. You'll enjoy great benefits and a flexible working environment in a diverse company that values inclusion.
This role will be onsite 5 days a week at the University's flagship Temple Quarter Enterprise Campus - you will be front and centre, a visible and trusted presence for students, staff and visitors in one of the most dynamic environments in higher education. Delivering first class in-person IT support to a diverse campus community, both proactively & reactively. The Service Desk are seeking enthusiastic Service Desk Analysts who can efficiently deliver IT support services, through providing excellent customer service and first line technical support, actively working to anticipate user needs and promoting self-service to improve overall service quality. Being a recognisable, approachable presence across the campus, building relationships with users and stakeholders, operating as part of a four person rota that provides coverage across weekdays and weekends. Providing first line support, including computer hardware, peripherals, audiovisual, system access & software. Aiming to resolve tickets at the first point of contact, seeking input on more complex tickets from team members and allocating tickets that can't be resolved to appropriate teams to meet to the needs of our customers. What will you be doing? Serve as the initial point of contact for all inquiries and support requests from customers, following agreed procedures to provide efficient and excellent customer and technical support service. Support and assist with the operation of the IT Counter/Service Desk, providing a 'white glove' service for students and staff on Temple Quarter campus Investigate and resolve incidents and service requests within pre-determined limits, proactively seek out advice from more senior colleagues to develop knowledge and understanding and elevate complex issues to other teams when necessary. Promote and encourage self-service options, including knowledge base articles and user guides, to empower customers to resolve common issues independently. Identify recurring incidents and collaborate with colleagues to implement solutions. Log, track, and manage incidents and service requests using the appropriate tool, including identifying any gaps or shortfalls in data collected, to ensure accurate and timely documentation. Plan and organise own activities to achieve service delivery targets, undertaking the prioritisation and triage incidents based on urgency and impact, following agreed incident management processes. Contribute to the creation and maintenance of a comprehensive knowledge base, identifying gaps and documenting solutions to common issues for reference by customers and colleagues. Keep end-users informed about the progress of any incident or request they are involved in, liaising with management to devise any wider communication plans. Promote IT security policies and guidelines, assisting customers in translating and adopting practices to protect data and assets. Advise and gain the support of other University colleagues to contribute to service delivery and assist in the training of new colleagues on the team. Identify opportunities for continuing personal development, proactively remaining up to date with the latest advancements in digital technology and industry best practices. You should apply if Some experience in IT service management working in a 1st line IT Service Desk or service orientated support team role along with desk-side support experience. Experience in customer-facing role(s) Excellent analytical, problem-solving, and strategic-thinking abilities applied in a support role. Technical knowledge of desktop software, operating systems and/or hardware in common use with the ability to develop this with input from other colleagues. Customer-focused with outstanding communication and interpersonal skills. Proficiency in using IT service management tools and knowledge base software. Ability to work effectively in a team-oriented, fast-paced environment. NVQ Level 3 or HNC in a relevant technical subject or 'A' Levels including a STEM subject OR prior relevant work experience at this level. Knowledge of ITIL frameworks, processes, and methodologies and ideally certification. Certification in technical support and administration (e.g. SDI Service Desk Analyst, CompTIA A+, relevant Microsoft certifications) Additional information Grade: G School/Unit: IT Services Shift pattern: Shifts will include some weekend working This advert will close at 23:59 UK time on Monday 6th July
25/06/2026
Full time
This role will be onsite 5 days a week at the University's flagship Temple Quarter Enterprise Campus - you will be front and centre, a visible and trusted presence for students, staff and visitors in one of the most dynamic environments in higher education. Delivering first class in-person IT support to a diverse campus community, both proactively & reactively. The Service Desk are seeking enthusiastic Service Desk Analysts who can efficiently deliver IT support services, through providing excellent customer service and first line technical support, actively working to anticipate user needs and promoting self-service to improve overall service quality. Being a recognisable, approachable presence across the campus, building relationships with users and stakeholders, operating as part of a four person rota that provides coverage across weekdays and weekends. Providing first line support, including computer hardware, peripherals, audiovisual, system access & software. Aiming to resolve tickets at the first point of contact, seeking input on more complex tickets from team members and allocating tickets that can't be resolved to appropriate teams to meet to the needs of our customers. What will you be doing? Serve as the initial point of contact for all inquiries and support requests from customers, following agreed procedures to provide efficient and excellent customer and technical support service. Support and assist with the operation of the IT Counter/Service Desk, providing a 'white glove' service for students and staff on Temple Quarter campus Investigate and resolve incidents and service requests within pre-determined limits, proactively seek out advice from more senior colleagues to develop knowledge and understanding and elevate complex issues to other teams when necessary. Promote and encourage self-service options, including knowledge base articles and user guides, to empower customers to resolve common issues independently. Identify recurring incidents and collaborate with colleagues to implement solutions. Log, track, and manage incidents and service requests using the appropriate tool, including identifying any gaps or shortfalls in data collected, to ensure accurate and timely documentation. Plan and organise own activities to achieve service delivery targets, undertaking the prioritisation and triage incidents based on urgency and impact, following agreed incident management processes. Contribute to the creation and maintenance of a comprehensive knowledge base, identifying gaps and documenting solutions to common issues for reference by customers and colleagues. Keep end-users informed about the progress of any incident or request they are involved in, liaising with management to devise any wider communication plans. Promote IT security policies and guidelines, assisting customers in translating and adopting practices to protect data and assets. Advise and gain the support of other University colleagues to contribute to service delivery and assist in the training of new colleagues on the team. Identify opportunities for continuing personal development, proactively remaining up to date with the latest advancements in digital technology and industry best practices. You should apply if Some experience in IT service management working in a 1st line IT Service Desk or service orientated support team role along with desk-side support experience. Experience in customer-facing role(s) Excellent analytical, problem-solving, and strategic-thinking abilities applied in a support role. Technical knowledge of desktop software, operating systems and/or hardware in common use with the ability to develop this with input from other colleagues. Customer-focused with outstanding communication and interpersonal skills. Proficiency in using IT service management tools and knowledge base software. Ability to work effectively in a team-oriented, fast-paced environment. NVQ Level 3 or HNC in a relevant technical subject or 'A' Levels including a STEM subject OR prior relevant work experience at this level. Knowledge of ITIL frameworks, processes, and methodologies and ideally certification. Certification in technical support and administration (e.g. SDI Service Desk Analyst, CompTIA A+, relevant Microsoft certifications) Additional information Grade: G School/Unit: IT Services Shift pattern: Shifts will include some weekend working This advert will close at 23:59 UK time on Monday 6th July
