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About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: SW Engineer III - Data Analytics & Insights Location: Dundee (Hybrid) Grade: 11 Salary: £48,000 p/a (DOE) Key Areas of Responsibility Design, develop, and maintain enterprise reporting and analytics solutions using Microsoft Power BI and Microsoft Fabric. Build scalable data models, semantic models, dashboards, and self-service reporting capabilities. Develop Python-based data processing and automation solutions to ingest, transform, validate, and analyze large datasets. Collaborate with engineering and business stakeholders to identify performance trends, operational opportunities, and actionable insights. Create data pipelines and workflows that support operational monitoring, anomaly detection, service analytics, and business intelligence initiatives. Integrate data from multiple enterprise systems including Azure, SQL databases, APIs, cloud platforms, and operational systems. Establish and maintain data quality standards, governance practices, and reporting best practices. Partner with leadership teams to define key performance indicators (KPIs) and operational metrics. Support root cause analysis activities by combining telemetry, operational, and business data sources. Contribute to continuous improvement initiatives by identifying automation opportunities and reducing manual reporting processes. Document analytical solutions, data models, and reporting standards to support long-term maintainability. Mentor junior engineers and analysts while promoting best practices in data engineering and business intelligence. Required Qualifications Bachelor's degree in Computer Science, Data Analytics, Information Systems, Engineering, or a related discipline, or equivalent industry experience. 5+ years of experience in data analytics, business intelligence, software engineering, or a related technical field. Strong experience developing solutions using Microsoft Power BI, including DAX, Power Query, semantic models, and dashboard design. Experience with Microsoft Fabric, Azure Data Services, or modern cloud-based analytics platforms. Advanced Python programming skills for data processing, automation, and analytics. Strong SQL development and database querying experience. Experience working with source control and collaborative development practices using GitHub. Strong analytical and problem-solving skills with the ability to interpret complex datasets. Excellent communication skills and ability to present technical findings to both technical and non-technical audiences. Familiarity with Agile Framework and using Project Management tools such as Jira and Confluence. Preferred Qualifications Experience with Azure Data Factory, Synapse Analytics, Data Lake, or related cloud data technologies. Experience creating executive dashboards and operational reporting solutions. Knowledge of machine learning, anomaly detection, predictive analytics, or statistical analysis techniques. Experience working with large-scale telemetry, operational, or IoT datasets. Familiarity with DevOps practices, CI/CD pipelines, and GitHub Actions. Experience supporting engineering, operations, services, or product organizations through data-driven decision making. What You'll Bring A passion for using data to solve business problems. Strong attention to detail and commitment to data accuracy. The ability to balance technical depth with business value. A continuous improvement mindset focused on automation and operational excellence. A collaborative approach and desire to work across multiple teams and disciplines. Why Join Us You will have the opportunity to influence strategic decisions across Smart Services and broader NCR Atleos initiatives by delivering insights that improve customer experiences, operational efficiency, and business performance. This role offers significant exposure to engineering, product, operations, and executive leadership teams while working with modern analytics platforms including Microsoft Fabric, Power BI, Python, Azure, and GitHub. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Help us bring innovation to financial institutions across the globe. At NCR Atleos, you'll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.

The Opportunity The Leonardo Cyber & Security Division, one of the three divisions in Leonardo UK, is a pivotal innovator, helping customers deliver and secure their digital transformation. The Cyber & Security Division is at the forefront of supplying technology and services for both civil and defence markets, in the UK and around the world, to enhance the capabilities of its Customers. Within the Cyber & Security Division is our Data Practice which is where this role is positioned. Leonardo's Data practice works across a diverse array of sectors including Defence, Telecommunications, Energy and Finance to help secure national infrastructure in the UK and beyond. What you will do as a Senior Data Engineer This is a highly rewarding and hands on role with exposure across both traditional and cutting edge enterprise IT as well as bespoke Operational Technology systems. You will be working in a dynamic environment with a team that is motivated to deliver innovative solutions to customers within defence, government and commercial sectors. We are after creative, passionate, technically savvy and personable people to help grow our practice and solve some of the most challenging, exciting and critical challenges to the UK's digital landscape. This role requires strong expertise in building and managing data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi. The successful candidate will design, implement, and maintain scalable, secure data solutions, ensuring compliance with strict security standards and regulations. This is a UK based onsite role with the option of compressed hours. The role will include: Design, develop, and maintain secure and scalable data pipelines using the Elastic Stack (Elasticsearch, Logstash, Kibana) and Apache NiFi. Implement data ingestion, transformation, and integration processes, ensuring data quality and security. Collaborate with data architects and security teams to ensure compliance with security policies and data governance standards. Manage and monitor large scale data flows in real time, ensuring system performance, reliability, and data integrity. Develop robust data models to support analytics and reporting within secure environments. Perform troubleshooting, debugging, and performance tuning of data pipelines and the Elastic Stack. Build dashboards and visualizations in Kibana to enable data driven decision making. Ensure high availability and disaster recovery for data systems, implementing appropriate backup and replication strategies. Document data architecture, workflows, and security protocols to ensure smooth operational handover and audit readiness. What we are looking for Essential: UK DV Clearance or the ability to obtain it. 3+ years of experience working as a Data Engineer in secure or regulated environments. Expertise in the Elastic Stack (Elasticsearch, Logstash, Kibana) for data ingestion, transformation, indexing, and visualization. Strong experience with Apache NiFi for building and managing complex data flows and integration processes. Knowledge of security practices for handling sensitive data, including encryption, anonymization, and access control. Familiarity with data governance, data quality management, and compliance standards in secure environments. Experience in managing large scale, real time data pipelines and ensuring their performance and reliability. Strong scripting and programming skills in Python, Bash, or other relevant languages. Working knowledge of cloud platforms (AWS, Azure, GCP) with a focus on data security and infrastructure as code. Excellent communication skills with the ability to collaborate effectively with cross functional teams. Detail oriented with a focus on ensuring data accuracy, quality, and security. Proactive problem solving mindset and ability to troubleshoot complex data pipeline issues. Desirable: Experience working in government, defence, or highly regulated industries with knowledge of relevant standards. Experience with additional data processing and ETL tools like Apache Kafka, Spark, or Hadoop. Familiarity with containerization and orchestration tools such as Docker and Kubernetes. Experience with monitoring and alerting tools such as Prometheus, Grafana, or ELK for data infrastructure. Understanding of ML algorithms, their development and implementation. Confidence developing end to end solutions. Experience with infrastructure as code e.g. Terraform, Ansible. This is not an exhaustive list, and we are keen to hear from you even if you don't tick every box. The most important skill is a good attitude and willingness to learn. Security Clearance You must be eligible for full security clearance. For more information and guidance please visit: Life at Leonardo With a company funded benefits package, a commitment to learning and development, and a flexible approach to working hours focused on the needs of both our employees and customers, a career with Leonardo has never offered as many opportunities or been more accessible to as many people. Flexible Working: Flexible hours with hybrid working options. For part time opportunities, please talk to us. Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance). Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year. Pension: Award winning pension scheme (up to 10% employer contribution). Wellbeing: Employee Assistance Programme with access to free mental health support, financial wellbeing support and network groups to demonstrate our ongoing commitment to diversity & inclusion (Enable, Pride, Equalise, Reservists, Carers). Lifestyle: Discounted Gym membership, Cycle to work scheme. Training: Free access to more than 4000 online courses via Coursera. Referral Incentive: You can earn a reward for successfully referring a friend or family member. Bonus: Scheme in place for all employees at management level and below. For a full list of our company benefits please visit our website. Diversity and Inclusion At Leonardo UK, we believe that a diverse and inclusive work environment unlocks our people's full potential and drives innovation and creativity. We work hard to offer a welcoming, accessible and inclusive place to work for all of our people, creating a culture where everyone can thrive, feel safe and have a sense of belonging and connection. We therefore welcome candidates from all backgrounds and particularly encourage sections of the community who are currently underrepresented within our industry, including women, Black, Asian and ethnic minority backgrounds, people with disabilities and LGBTQI+ individuals to apply. Primary Location GB - Bristol - Coldharbour Lane Contract Type Hybrid Working: Onsite

Python Engineer Contract 4 Days Onsite Industry: Trading / Capital Markets Location: London 4 Days Onsite Job Type: Contract Our client is a leading global commodity trading firm investing heavily in the next generation of risk technology. As part of a major greenfield initiative, they are building a modern, scalable risk platform that will underpin trading activity across multiple asset classes and global markets. They are seeking a Python Engineer to join a high-performing Risk Technology team responsible for designing and developing this new platform from the ground up. Working alongside experienced engineers, quantitative developers and front office stakeholders, you will play a key role in building highly performant, reliable systems that support real-time risk analytics and decision making. This is an exceptional opportunity for an early-career engineer looking to work on complex engineering challenges within a world-class trading environment. You'll gain exposure to distributed systems, cloud technologies and modern software engineering practices while contributing to a business-critical platform from its inception. What You'll Be Doing Design, develop and maintain Python applications that form part of a new enterprise-wide risk platform. Collaborate closely with traders, quantitative analysts and risk teams to translate business requirements into scalable technical solutions. Build robust APIs, data pipelines and backend services supporting risk calculation and reporting. Contribute to system architecture and engineering best practices within a greenfield environment. Write clean, well tested and maintainable code, following modern software engineering principles. Participate in code reviews and collaborate with senior engineers to continuously improve the platform. Optimise application performance and reliability for high-volume, low latency trading environments. Work within an Agile engineering team delivering high-quality software through continuous integration and deployment practices. Requirements Essential 2-3 years' commercial experience developing software in Python. Strong computer science fundamentals, including algorithms, data structures and object-oriented programming. Degree in Computer Science or a closely related discipline from a leading university, ideally Oxbridge or a Russell Group institution. Experience building backend applications, APIs or distributed systems. Strong understanding of software engineering best practices, including testing, version control and code quality. Excellent problem-solving skills with the ability to work on technically complex challenges. Strong communication skills and the ability to collaborate with both technical and non-technical stakeholders. Highly Desirable Experience within financial services, trading or capital markets. Exposure to risk systems or market data platforms. Knowledge of cloud platforms such as AWS or Azure. Experience working with SQL databases and large-scale data processing. Familiarity with containerisation technologies such as Docker and orchestration platforms including Kubernetes. Exposure to CI/CD pipelines and modern DevOps practices. An interest in quantitative finance, risk analytics or commodity trading.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. Join our innovative External Regulatory Financial Control (ERFC)/Strategic Data team at JPMorganChase where we leverage cutting-edge technology to drive data-driven decision-making and enhance business performance. We are seeking a talented and motivated Software/Data Engineer to join our team and contribute to our mission of transforming data into actionable insights. As a Lead Software Engineer at JPMorgan Chase within the External Regulatory Financial Control (ERFC)/Strategic Data team, you will play a crucial role in designing, developing, and maintaining scalable data processing solutions using Databricks, Python, and AWS. You will collaborate with cross-functional teams to deliver high-quality data solutions that support our business objectives. Job responsibilities Execute creative, data-driven software solutions, including design, development, and technical troubleshooting, with the ability to think beyond routine approaches to solve technical problems. Design, develop, and maintain scalable data pipelines and processing workflows using Python, PySpark, SQL, and Databricks on AWS, processing and transforming large-scale financial datasets for analytics and reporting. Develop fact and dimension data models for reporting and analytics. Write secure, high-quality production code, and review and debug code written by others. Ensure data quality, consistency, security, and lineage throughout all stages of data processing and transformation, implementing monitoring and alerting mechanisms to maintain pipeline reliability. Support data migration and modernization initiatives, transitioning legacy systems to cloud-based data warehouses. Lead communities of practice across Software Engineering to promote awareness and adoption of new technologies. Foster a team culture of diversity, opportunity, inclusion, and respect. Mentor and guide Associate-level engineers, supporting their technical development and ensuring consistent delivery standards across the team. Collaborate with business stakeholders to develop data management strategies, transforming data into insights that drive strategic decisions. Document data flows, logic, and transformation rules to maintain transparency and facilitate knowledge sharing. Lead and participate in the full Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, deployment, and maintenance. Identify and automate remediation of recurring issues to improve operational stability, acting as both Production Support and SRE function for data pipelines and platform services. Utilise AI tools to accelerate development and testing of data pipelines (e.g. GitHub CoPilot, Claude Code). Required qualifications, capabilities, and skills Proven experience in data management, ETL/ELT pipeline development, and large-scale data processing. Proficiency in SQL, Python, and PySpark, with experience in query optimization and performance tuning. Hands-on experience with data lake platforms (Databricks, Apache Spark, or similar). Experience with AWS cloud services (S3, ECS, SNS/SQS, Lambda, etc.). Strong understanding of data quality, security, and lineage best practices. Experience with cloud-based data warehouse migration and modernization. Proficient in CI/CD, continuous delivery methods (Jules/Jenkins, Spinnaker, Sonar), the full Software Development Life Cycle, and Agile methodologies. In-depth knowledge of the financial services industry and their IT systems. Excellent problem-solving, troubleshooting, and analytical skills with ability to investigate data issues, identify root causes, and implement solutions. Strong communication and documentation abilities, with the ability to collaborate effectively with business and technical stakeholders. Preferred qualifications, capabilities, and skills Knowledge of regulatory reporting and financial data aggregation techniques. Experience with data orchestration tools (Airflow, Step Functions, etc.). Databricks or AWS certifications. Demonstrated proficiency in cloud-native development (e.g., cloud, artificial intelligence, machine learning). Experience with Parquet, JSON, CSV, Avro, Delta Lake file formats.

Staff Software Engineer At UnlikelyAI, we are building the future of AI: one that is reliable, accurate, and transparent. Our neurosymbolic technology harnesses the power of LLMs and generative AI, and combines it with Universal Language - our proprietary symbolic technology that bridges the gap between probabilistic machine learning and deterministic classical computing. Our products are already in use with major enterprises - including tier-1 banks and leading accountancy firms - across audit, compliance, and financial services. In compliance, we combine symbolic decision trees with LLM-powered evidence extraction to catch errors in financial reporting that human reviewers miss. In financial services, we use neurosymbolic guardrails to deliver accurate and explainable outcomes at scale. We are now building toward a platform - a public API and platform experience that will make our core neurosymbolic capabilities available to a broader set of customers and use cases. This is a pivotal moment: we're transitioning from bespoke customer engagements into a scalable product platform, and we need exceptional engineers to help us get there. The Role We are looking for a Staff Software Engineer to help shape the technical direction of our platform as we scale. This is a role for someone who combines deep hands on engineering ability with the judgement and influence to drive architecture and engineering quality across teams. You'll be one of our most experienced individual contributors - someone the team looks to for guidance on hard technical decisions, system design, and long term technical strategy. You'll spend most of your time writing code and solving complex problems, but you'll also be expected to identify the highest leverage work across squads, mentor other engineers, and raise the bar for how we build software. Our core capabilities span symbolic reasoning (decision trees, propositional graphs, knowledge graphs), document ingestion pipelines, and the APIs that expose these to customers. You'll work on genuinely novel problems at the intersection of classical symbolic AI and modern LLMs - for example, how to represent regulatory knowledge as machine evaluable rules, or how to build feedback loops that improve system accuracy over time. You'll work within a shared monorepo alongside software engineers, research engineers, and applied scientists in a heavily cross functional environment. We operate in small, focused product teams, supported by shared infrastructure, internal tooling, and an R&D function. What You Might Work On In your first months, you could find yourself working on any of the following: Defining the architecture for our new public API - making foundational decisions about authentication, scalability, versioning, and developer experience that will shape the platform for years. Leading the design and implementation of our document ingestion pipelines to handle new input formats (e.g. PDF, Word) and new regulatory jurisdictions at scale. Designing evaluation frameworks and benchmarks to measure and improve system accuracy - and establishing these as engineering norms across teams. Driving improvements to our deployment architecture for enterprise customers with specific cloud and security requirements. Owning the technical strategy for internal tooling and developer experience across the monorepo - identifying bottlenecks and leading initiatives to address them. Working on the symbolic reasoning engine that powers our products - including decision tree evaluation, rule generation, and knowledge graph construction. Identifying and leading cross cutting technical initiatives that improve reliability, performance, or engineering velocity across the organisation. You'll be successful here if you have deep expertise in Python, including writing well typed, well tested code in a collaborative codebase, and strong opinions on how to structure Python projects at scale. you have a proven track record in system design and architecture - you've made foundational technical decisions that shaped the trajectory of a product or platform. you've tackled complex algorithms and data structures and have experience working with non trivial algorithmic problems at scale. you care deeply about production quality engineering - you don't just advocate for software quality, you actively set the standards and build the culture around it. you have a track record of technical leadership - you've influenced technical direction across multiple teams or projects without necessarily having direct reports. you have significant experience with cloud infrastructure (AWS preferred) - services such as S3, ECR, ECS/EKS, and infrastructure managed via Terraform or similar - and can make informed architectural decisions about deployment and scalability. you have a bias for action - you move quickly, make informed decisions, and iterate without waiting for perfect information. you have a relevant degree in Computer Science, Mathematics, Engineering, or STEM - or equivalent practical experience. Other skills You don't need to tick every box below, but any of the following would strengthen your application: Monorepo experience - comfortable working in and improving a large, shared codebase with multiple product teams contributing. CI/CD pipelines - hands on experience with GitHub Actions or similar, ideally including designing and optimising CI infrastructure. Experience with document processing pipelines - PDF parsing, OCR, structured data extraction. Familiarity with knowledge representation - decision trees, knowledge graphs, ontologies, or symbolic reasoning systems. Experience with LLM integration in production systems - prompt engineering, evaluation, working with APIs such as Gemini, Claude, or OpenAI. Frontend experience with React and TypeScript - we value engineers who can contribute across the stack when needed. Experience in regulated industries - fintech, audit, compliance, insurance, or banking. Familiarity with the modern Python tooling ecosystem: uv for package management, ruff for linting, pyright or similar type checkers. Experience with observability and monitoring tools such as Datadog. Experience mentoring engineers and helping teams grow their technical capabilities. How We Work We're a team of around 30 people based primarily in the UK. We operate a hybrid working policy, with three days a week in our Central London office. Engineering is organised into product focused squads, supported by shared infrastructure and an R&D function. We work in a monorepo, deploy to AWS, and care deeply about developer experience - we're actively investing in modernising our tooling, CI, and repository structure. We run hackathons, we have strong opinions about code quality (held loosely), and we ship often. Our culture is collaborative and low ego: engineers regularly move between teams, pair on hard problems, and contribute ideas regardless of seniority. We take the work seriously, but not ourselves.

About you You'll be joining the Team Manul in the Infrastructure Cluster as a Payment Specialist. Reporting to an Engineering Manager, working alongside other expert and senior payment specialist, you'll be a part of a fast-growing business that is challenging the market and doing things differently. We are seeking a dedicated Swift Payment Specialist to join our team. The successful candidate will work with the Swift software to guarantee connectivity to payment flow and will own the lifecycle of the on-premises and cloud resources that power our payment gateway for Swift. Additionally, they will help maintain the smooth running of the software whilst ensuring compliance with accreditations, attestations, and scheme requirements. And you'll be joining one of the fastest-growing tech companies in the UK, according to Deloitte Fast 50. You will be Ensuring seamless connectivity to payment flow using Swift software. Manage the lifecycle of on-premises and cloud resources for the Swift payment gateway. Maintain the smooth operation of the Swift software. Ensure compliance with relevant accreditations, attestations, and scheme requirements. What we are looking for Technical fluency in scripting and infrastructure: PowerShell or Bash, some form of planning tool (we use Azure DevOps), and familiarity with Linux or Windows environments Incident management and troubleshooting experience: Ability to resolve outages and performance issues swiftly whilst maintaining a good level of communication Understanding of financial compliance and security: Including encryption, signing, and regulatory standards Understanding of message routing Desirable skills and experience, nice to have but not essential Experience with SWIFT Alliance product suite (SAA, SAG, SNL, etc) SWIFT Project Management exposure (SWIFT Standards, Attestations, general CTB work) SWIFT Payment knowledge A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should - how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of: 42% of our senior management roles are held by women Our enhanced family leave policies Launching our partnership with Code First Girls Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage; Screening: You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too); First Interview: You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you've been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We're unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we'll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.

the company has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Technology Department delivers differentiation, scalability and security for the business. Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design, engineer, document, test, and deliver bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of the company's business divisions and works with a corresponding Business Technology and Application Support team. The Role As a hands on Salesforce Developer and Functional Architect, you will be responsible for defining, designing, and delivering end to end Salesforce solutions, combining strategic functional leadership with hands on configuration and build responsibilities. This role bridges business and technology while actively contributing to solution implementation on the platform. The role ensures that business requirements are translated into scalable, user centric solutions, while also directly configuring and delivering core platform capabilities such as data models, automation, and security. This position is ideal for professionals who can own the solution from concept through to build and deployment. Vacancy Number: VN2902 Overall Responsibilities Solution Design & Architecture Define end to end Salesforce functional solutions aligned with business objectives Design scalable data models, business processes, and user journeys Ensure solutions adhere to Salesforce best practices and enterprise architecture Translate business requirements into high level solution designs and functional specifications Hands On Configuration & Build Configure Salesforce platform components including objects, fields, and relationships Build automation using Flows, validation rules, and approval processes Implement security models (profiles, permission sets, sharing rules) Develop reports and dashboards to meet business needs Ensure solutions are practical, optimised, and maintainable through direct involvement in build Administrative & Operational Support Support day to day Salesforce administrative activities alongside project delivery Manage data requests, including data uploads, cleansing, and maintenance Create and maintain reports and dashboards to support business insights and decision making Assist with user management, access requests, and basic system administration tasks Respond to ad hoc business requests and provide timely operational support Stakeholder Engagement & Requirement Management Conduct workshops and discovery sessions with business stakeholders Gather, analyse, and document business requirements Convert requirements into user stories with clear acceptance criteria Act as a trusted advisor to stakeholders, providing guidance on Salesforce capabilities and constraints Vendor & Partner Management Manage relationships with external vendors and implementation partners Provide clear functional direction and oversight to vendor teams Review and validate vendor deliverables for quality and alignment to standards Track vendor performance against scope, timelines, and SLAs Act as the primary functional liaison between internal teams and external partners Governance & Best Practices Establish and enforce Salesforce design and configuration standards Ensure solutions are scalable, secure, and aligned with long term strategy Maintain documentation and promote consistency across implementations Identify and mitigate risks, technical debt, and design gaps Delivery, Testing & Support Support full delivery lifecycle including build, SIT, UAT, and deployment Ensure solutions meet business expectations and quality standards before release Provide post go live support and drive continuous improvements Troubleshoot issues and implement enhancements The company may require you to carry out other duties from time to time. Competencies, Skills and Experience Essential Experience working within the Salesforce ecosystem, across functional, development, administrative, and solution delivery roles Proven ability to design and configure solutions, including objects, fields, flows, validation rules, and security models Solid understanding of Salesforce data modelling, security, and reporting Experience translating business requirements into functional designs, user stories, and solutions Strong stakeholder engagement and workshop facilitation skills Hands on experience with Salesforce administration, including: Data management (data loads, cleansing, maintenance) Report and dashboard creation, and user access and system administration Experience delivering solutions across the full lifecycle (design, build, test, deploy, support) Ability to enforce Salesforce best practices and governance standards Experience working in Agile delivery environments Strong problem solving, communication, and interpersonal skills Ability to balance architecture responsibilities with hands on delivery Desirable Experience managing vendors, system integrators, or implementation partners Familiar with Salesforce development, including Apex classes, triggers, and Lightning Web Components (LWC), enabling scalable and efficient solutions across the platform. Previous experience in a Functional Developer, Lead, or Architect role Experience working with complex integrations Knowledge of release management and DevOps processes Experience mentoring or leading junior team members Familiarity with industry specific Salesforce solutions (e.g., Financial Services, Retail, etc.) Salesforce certifications (e.g., Administrator, Advanced Admin, Business Analyst, Sales/Service Cloud Consultant) Experience driving user adoption and change management initiatives Competencies A collaborative team player, approachable, self sufficient and able to positively influence the working environment. Demonstrates curiosity and a continuous improvement mindset. Resilient in a challenging, fast paced environment. Excels at building relationships, networking, and influencing stakeholders at all levels. Strategic collaborator with insight and agility, able to anticipate future challenges and ensure operational effectiveness. Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Be collaborative by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients Act with integrity we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders Be adaptable and entrepreneurial we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face. Be respectful how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do. Nurture talent we aim to grow our own talent and make the company the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support - for ourselves and our teams. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. The company is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also . click apply for full job details

About this role: the company is seeking a Senior Software Engineer to join a high-impact technology team supporting critical initiatives within our Capital Markets and regulatory landscape. This is an opportunity to work on complex, business-critical systems where you'll design and deliver scalable solutions that directly support trading, risk, and compliance functions. You'll be part of a collaborative environment that values innovation, engineering excellence, and continuous learning. In this role, you'll take ownership of key technical deliverables while contributing to broader strategic initiatives across the platform. You'll work closely with business and technology stakeholders to solve challenging problems, influence design decisions, and help drive modern engineering practices including event-driven architectures, data governance, and cloud-native solutions. This is an ideal role for someone looking to deepen their technical expertise while making a tangible impact in a highly regulated, fast-paced financial environment. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Implement strong data governance, lineage, and reconciliation controls to ensure accuracy and completeness of reported data Required Qualifications: Experience in Software Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education Desired Qualifications: Strong understanding of capital markets products such as derivatives, securities financing transactions, equities, and fixed income. Experience in regulatory reporting, risk, compliance, or audit-driven environments Knowledge of non-financial regulatory domains Familiarity with data governance tools and metadata management platforms Experience with event-driven architectures or streaming platforms (e.g., Kafka, Flink) Exposure to containerisation and orchestration (Docker, Kubernetes) Strong understanding of controls, auditability, and regulatory expectations in large financial institutions Ability to influence and collaborate across business and technology teams Familiarity with responsible AI principles and understanding of how AI can augment software engineering Posting End Date: 30 Jun 2026 We Value Equal Opportunity the company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Position Overview We are seeking an experienced Cyber Security Analyst to join our cyber security team. The ideal candidate will have a minimum of 5 years cyber security experience and 3+ years in cloud security and/or application security. The candidate will be able to demonstrate a proven track record of protecting enterprise environments against evolving cyber threats. This role requires a technically proficient lead analyst who can lead security initiatives and ensure our cloud and application infrastructure maintains the highest security standards, whilst maintaining business partnerships across the group. Key Responsibilities Monitor and analyze security events across cloud and on premises environments using SIEM and security analytics tools Conduct thorough investigations of security incidents and provide detailed incident reports Develop and maintain incident response playbooks and procedures Experience with threat intelligence platforms and threat hunting Experience with security orchestration, automation and response (SOAR) platforms Understanding of data protection and encryption technologies Experience in regulated industries (financial services, healthcare, energy) Background in offensive security or penetration testing Design, implement, and maintain security controls across cloud platforms (AWS, Azure, GCP) Conduct cloud security assessments and architecture reviews Ensure compliance with cloud security best practices and frameworks (CIS Benchmarks, CSA CCM, NIST) Manage cloud native security tools including CSPM, CWPP, and cloud WAF solutions Implement and maintain identity and access management (IAM) policies and controls Lead cyber security programs and coordinate remediation efforts Collaborate with DevOps teams to integrate security into CI/CD pipelines (DevSecOps) Stay current with emerging threats, vulnerabilities, and security technologies Contribute to security awareness training and documentation Facilitate Supplier Management and security input into bids Support compliance initiatives (SOC2, ISO27001, PCI DSS, GDPR, etc.) Develop and enforce security policies, standards, and procedures Conduct security audits and risk assessments Maintain security documentation and metrics reporting Required Qualifications Minimum of 5 years cyber security experience 3+ years of hands on experience with cloud security (AWS, Azure, or GCP) Proven experience leading security incidents and coordinating response efforts Experience with security frameworks such as NIST CSF, MITRE ATT&CK, or Zero Trust architecture Technical Skills Strong expertise in cloud security services and tools (AWS & Azure) Experience working with SIEM platforms (Splunk, Sentinel) Understanding of network security, firewalls, IDS/IPS, and VPN technologies Familiarity with security testing tools (vulnerability scanners, SAST/DAST, penetration testing tools) Experience with endpoint detection and response (EDR) solutions Soft Skills Strong analytical and problem solving abilities Excellent written and verbal communication skills Ability to explain complex security concepts to technical and non technical audiences Leadership capabilities and experience mentoring team members Strong attention to detail and ability to work under pressure Collaborative mindset with cross functional teams Business partnering experience Certifications (one or more preferred) CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) AWS Certified Security - Specialty Microsoft Certified: Azure Security Engineer Associate Education: Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience) Working Conditions Some flexibility for remote work - 2 days minimum in office (Edinburgh preferred) Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. We can support you with your application or through the hiring process if you have a physical or mental disability. You can find out more about your rights under the law at .

Senior Project ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR111263 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Sr. Project Manager, Professional Services for UKI EMEA, is a vital member of the local account team as she/he manages the day-to-day operations of key customer projects with responsibility for tracking project status and profitability, coordinating project resources, managing client expectations, and leveraging project experience throughout the team. Primary interface with the customer to manage the triple constraints (schedule, scope, budget) and to help resolve issues. Understands the client's business very well and establishes inroads into the organisation of the account to increase Genesys visibility. Responsible for all Genesys personnel incl. sub contractors working on the project. Manages all financial aspects of the projects including forecasting and revenue recognition. Is able to build on the foundations of the delivery, and drive Value Realisation from existing or new developments and channel Core to our vision around Experience as a Service is building Trust and Empathy with our customers and partner ecosystem and as Project lead, you will be in the forefront. The primary responsibilities for this role include (but are not limited to): Provide project management of key, large & complex solution engagements, with a value of Services from $50k upwards to projects with total value in excess of $3m, including customer sign off. Manage all aspects of the project delivery including project schedule, risk management and risk mitigation plan, scope documentation, scheduling resources, setting goals and priorities, reporting project status, tracking and resolving issues and customer acceptance. Implement change management process on engagements. Follow standard PS Operational processes and guidelines. Ensure engagements are on time and on budget. Achieve customer satisfaction goals. Maintain close links with other functions in Professional Services and other Company departments especially Sales, Pre-Sales and Marketing, Support, and Education. Maintain quality relationships between our clients, strategic partners and/or third party providers. Generate incremental license and services revenue through direct customer contact. Achieve profitability goals by providing high-quality, innovative solutions and efficient delivery services. Proven track record in driving customer relationships, and exceeding customer expectations. Minimum Requirements: 5+ years relevant experience in the IT industry ideally in the Contact Centre, Telecommunication and/or CRM market. Proven IT Project Management experience, including budgeting, of complex solutions. University degree in Engineering, Economics, Management or equivalent. Understands at least 1 industry segment (e.g. Telecommunications) and has an understanding of computer architecture, open systems products (hardware and software), project management tools and methodologies, customer and Professional Services. Full understanding of Contact Centre Market and the Cloud enablement we play in Ability to take the initiative, trouble-shoot, build relationships, develop a team, solicit/gain support inside and outside of Professional Services. Ability to work unsupervised and in a proactive manner. Proven ability to work under pressure both within a team and on your own. Excellent presentation skills. Very good verbal and written skills in English and ideally other languages Computer literate in the use of MSOffice, MS Project or similar, word processing, spreadsheet, presentation and project control tools. Willing to travel extensively throughout UK and Europe, as restrictions allow. Full clean driving license. Desirable Skills: Project Management Certification, e.g. Prince2, PMI. Certified Genesys Engineer 7.x + Exposure to Genesys technical solutions. Will have had exposure to the Genesys product suite to a level that you are able to discuss simple solutions. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via , Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at . You can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role We are looking for an experienced Penetration Tester who can bridge the gap between deep technical exploitation and real-world business risk. This isn't just about running scanners and handing over a PDF; it's about adversarial empathy, understanding how our systems and services work so you can show us how they may be compromised. While you will sit within the Information Security team, you won't be siloed; you will be "dropped in" to test across various business domains, working side-by-side with Infrastructure Engineers and Software Developers and in collaboration with all parts of the Information Security Team. Your approach is to move beyond finding 'bugs' to helping out teams build inherently resilient systems. As an early member of our internal Pentesting capability, you won't just follow a manual, you will help write it. A key aspect of this role involves: Collaborating with your peers to design a continuous testing framework that evolves with our tech stack. Sharing knowledge with the wider technical faculty to elevate our collective security posture. Additionally, we understand the importance of knowledge and expertise remaining current and you shall support the continued advancement of our penetration testing through research, design and implementation of new solutions, including automation. Responsibilities End-to-End Assessments: Conducting penetration tests on our core banking platform, focusing on Cloud and Application Security. Code Review: Performing manual secure code reviews to identify logic flaws and security anti-patterns. Threat Modelling: Participate in sessions with different teams to identify design flaws before code is written. Risk Contextualisation: Contextualising technical vulnerabilities into "Real-World Risk" scenarios to demonstrate business impact to non-technical executives and within Engine's risk management framework. Cloud Security: Collaborating with Infrastructure teams to audit and secure cloud configurations. Autonomous Execution: Acting as an independent operator within the team, managing your own testing scope and timelines across different business domains. Remediation: Providing clear, actionable remediation advice that balances security requirements with engineering velocity. Strategic Reporting: Translate complex technical exploits into actionable business risk summaries for non-technical stakeholders and executive leadership. Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Technical Skills Ideally, we would like: Experience: 5+ years experience in penetration testing with a focus on cloud native infrastructure, web applications, APIs. Tooling: Expert-level proficiency with industry-standard tools and the ability to "go manual" when scanners fail. Cloud Native: Experience with Cloud Security, (AWS/GCP) specifically AWS/EKS. Code Fluency: Ability to conduct code reviews in multiple languages, primarily Java and Go. Mobile: Experience testing Mobile Applications (iOS and Android). SDLC: You have a working understanding of how software is architected, built and deployed. Scripting: You have the ability to write your own scripts and tooling to aid in pentesting and improve efficiency. Golang, Python etc. Soft Skills Communication: Exceptional written and spoken communication skills: the ability to communicate complex technical issues to engineers and business risk to executives. Proactivity: A self-starting nature. You don't wait for a ticket to find a vulnerability. Got downtime? You're digging into codebases, closing off retesting items and generally getting it done. Independence: Ability to work independently while remaining a collaborative partner to the wider engineering team. Adaptability: Engine is evolving. You are able to evolve and develop as our requirements shift over time. Nice to have Infrastructure as Code (IaC): Experience auditing Terraform or CloudFormation templates. DevSecOps: Familiarity with integrating security tooling (DAST/SAST) into CI/CD pipelines. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

We are looking for an enthusiastic and detail-oriented Vulnerability Management Analyst to join our information security and data protection team. This is an ideal opportunity for someone with real-world experience in information security and data protection. It's a great opportunity to get hands-on with the tools and processes that keep all our products secure, and to make a genuinely visible difference to how we manage risk day to day. The Role: The Vulnerability Management Analyst will help us find, prioritise, and fix security vulnerabilities across our global business and all our products. You'll configure and tune our vulnerability tools, risk assessing detections, and prioritising findings for fix. You'll cover code vulnerabilities (SAST, DAST, SCA, OSS licencing), Cloud Security Posture Management (CSPM), Internal Vulnerability Scanning (IVS), and penetration testing. You'll also help design and report on our detection and remediation activities. This is a full-time position. Occasional after-hours work may be required for incident response or urgent security tasks. Successful candidates will be enrolled on a fully funded training pathway and will be provided with mentoring support to help them grow and learn. Responsibilities: 1. Configuring and tuning our tools Help configure, tune, and maintain our vulnerability tooling across scanning tools, working with platform and engineering teams to keep coverage accurate Support day-to-day scanning schedules and tooling integrations, including ticketing and CI/CD pipelines Look for opportunities to automate reporting, validation, and other repetitive tasks across the whole vulnerability lifecycle 2. Triage and risk assessment Triage findings from vulnerability sources, confirming genuine issues and filtering out false positives Risk-assess confirmed findings against severity, exploitability, and business context, to prioritise fixes Apply a consistent risk-scoring approach so findings are prioritised effectively, regardless of source Stay on top of current threats and trends (e.g. threat actors, new vulnerabilities etc.) to inform vulnerability management activities 3. Designing secure benchmarks and guidelines Develop and maintain secure configuration benchmarks and hardening guidelines for our software, infrastructure, and tooling Align benchmarks and guidelines to recognised industry frameworks for business Work with the right teams to help implement the secure configurations, providing practical advice, and facilitating deviations within our broader risk management framework 4. Working with Developers and Engineers Act as a primary contact point for Developers and Engineers to help them understand and fix issues Track remediation progress, chase owners on overdue items, escalate where necessary Support teams with practical remediation guidance, drawing on the OWASP Top 10, the Mitre Att&ck Framework, and our secure coding standards 5. Coordinating IVS, web application testing, and penetration testing Organise our externally delivered IVS and Penetration Testing programmes, from scheduling and scoping, through to day-to-day contact with our testing partners Help manage our relationships with testing providers, including engagement administration and reporting 6. SLAs, outcome driven metrics, and reporting Help design and report on remediation SLAs across vulnerability classes, severities, and products Produce regular reporting (monthly, quarterly, and ad-hoc) on SLA performance, open findings, and trends Feed data and insight into our wider security metrics and reporting processes 7. Continuous improvement and team support Suggest ways to improve how we manage vulnerabilities and the tools we use to do it Support the rollout of new scanning tools or process changes across our global product estate Help create and maintain our vulnerability management policies, standards, and procedures Requirements: 2+ years' experience in vulnerability management, security operations, development, or a related security/IT role Hands-on experience with vulnerability scanning and management tooling (e.g. SAST, DAST, SCA, CSPM, or IVS) Solid understanding of common vulnerability types and remediation approaches, including familiarity with the Mitre ATT&CK Framework and OWASP Top 10 Experience triaging and risk-assessing security findings, helping teams to prioritise remediation based on severity and business impact Comfortable coordinating third-party engagements, such as scheduling and scoping penetration tests Comfortable explaining technical findings to both Developers and non-technical stakeholders Organised enough to manage several scanning programmes, testing engagements, and remediation workstreams in parallel Comfortable working across a global, multi-product environment Comfortable working within an agile enterprise environment Ability to read and understand common coding languages is essential, the ability to write scripts and/or code is preferred Relevant certifications (e.g. CompTIA Security+, CompTIA CySA+, GIAC GFACT/GPEN, or CEH) are preferred but not essential Strong analytical and problem-solving mindset, with real attention to detail Ability to work autonomously, use good judgement, and know when to escalate Perks at ITG - alongside a competitive salary, here's what you can look forward to: Time off that works for you - 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days. Family & life milestones - Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support. Financial perks - Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities. Growth & recognition - Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500. Community & wellbeing - Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships. What next? Like what you see? Drop us your application and someone from our team will be in touch. We Value Diversity We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too. At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together. ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our companyand customers from what's now to what's next.We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job Description Mandatory Skills: Certified from FinOps.org, FinOps for DC knowledge, DCIM, CMDB / asset DB, hypervisor metrics, power monitoring, contracts & licenses management Role Description Skills: ROLE PURPOSE Deliver hands-on FinOps engineering for the organisation's on-premises estate, working under the FinOps Architect to implement cost visibility, data integration, reporting, and optimisation initiatives following the FinOps.org framework. Serve as the primary onshore engineering resource who connects data sources, builds dashboards, analyses usage patterns, identifies savings, and supports governance processes. Collaborate with all FinOps personas to embed cost accountability into day-to-day operations. As the onshore engineer, this role acts as the bridge between stakeholders (finance, engineering, operations) and the offshore engineering capacity, ensuring quality, context, and alignment with business priorities. FINOPS SCOPE OF WORK This role directly contributes to the following FinOps programme workstreams, aligned to FinOps.org's Inform, Optimise, and Operate lifecycle: Cost Visibility - Gain full visibility of on-premises infrastructure, licensing, and operational costs by establishing comprehensive data collection and integration from identified sources Data Source Identification & Setup - Identify, agree upon, and integrate all relevant cost data sources including CMDB, asset management, licensing portals, procurement systems, and infrastructure monitoring tools FinOps Maturity Baselining - Assess current FinOps maturity against the FinOps.org maturity model (Crawl Walk Run), identifying gaps and opportunities across tagging, savings, and cost governance Tagging & Allocation Gaps - Identify and remediate gaps in cost allocation, tagging, and labelling across on-premises assets to enable accurate chargeback, showback, and cost attribution Savings Identification - Discover potential savings opportunities through licence optimisation, hardware rightsizing, capacity rebalancing, decommissioning, and vendor renegotiation Cost Governance Gaps - Assess and strengthen cost governance processes including approval workflows, budget controls, anomaly detection, and policy enforcement Data Normalisation - Normalise cost data from disparate sources into a unified cost model, enabling consistent reporting across business units, environments, and service categories Usage, Pattern & Licence Analysis - Analyse infrastructure utilisation patterns, workload distribution, peak/off-peak trends, and software licence usage to identify waste and optimisation opportunities Cost Modelling & Economics - Define unit economics, cost-per-service models, TCO calculations, and amortisation schedules for on-premises infrastructure to enable informed decision-making Implementation Roadmap - Develop a prioritised roadmap of quick-wins (0-3 months), mid-term initiatives (3-6 months), and long-term transformations (6-12 months) based on value and feasibility Reporting & Dashboards - Design and recommend live/near-real-time cost dashboards with drill-down capabilities, trend analysis, anomaly alerts, and executive reporting views FINOPS PERSONA COLLABORATION As defined by FinOps.org, this role works with all key FinOps personas: Executives (CTO, CFO, CIO) - Present cost visibility dashboards, business cases for optimisation, and FinOps maturity roadmaps to drive strategic investment decisions Finance / Procurement - Collaborate on cost allocation models, chargeback/showback mechanisms, budgeting, forecasting, and vendor contract analysis for on-premises licensing Engineering / DevOps Teams - Partner on tagging strategies, resource utilisation analysis, rightsizing recommendations, and embedding cost-awareness into engineering culture Product Owners / Business Units - Provide unit economics and cost-per-service metrics to inform product decisions, capacity planning, and build-vs-buy analysis IT Operations / Infrastructure - Work on data source integration, asset management, capacity utilisation, and hardware lifecycle cost modelling Architecture & Governance - Align FinOps governance policies, cost guardrails, and architectural decisions with total cost of ownership (TCO) analysis Security & Compliance - Ensure cost data handling meets compliance requirements and that FinOps tooling adheres to organisational security policies KEY RESPONSIBILITIES Implement cost data integration from identified sources: CMDB, asset management, procurement systems, licence portals, and monitoring tools - building automated data pipelines where possible Build and maintain data normalisation processes to unify cost data from disparate systems into a consistent, queryable format for reporting and analysis Develop and maintain FinOps dashboards and reports: executive cost views, business-unit breakdowns, trend analysis, anomaly alerts, and licence utilisation reports using Power BI, Tableau, or Grafana Conduct usage, pattern, and licence utilisation analysis: identify underused licences, oversized hardware, idle resources, peak/off-peak patterns, and capacity rebalancing opportunities Support the FinOps Architect in maturity assessments: gather evidence, document current-state practices, score maturity against FinOps.org's Crawl/Walk/Run model, and track improvement progress Implement tagging and cost allocation improvements: work with IT operations to remediate tagging gaps, enforce naming conventions, and improve cost attribution accuracy Build cost models and unit economics calculations: TCO spreadsheets, cost-per-service models, amortisation schedules, and build-vs-buy analysis supporting the Architect's cost modelling work Identify and document savings opportunities: produce savings registers with quantified impact, effort estimates, and implementation recommendations for quick-wins and mid-term initiatives Coordinate with the offshore FinOps engineer: define tasks, review deliverables, ensure data quality, and provide business context for analysis being performed offshore Support FinOps governance processes: prepare materials for cost review meetings, track budget variances, maintain anomaly logs, and document governance decisions Produce regular FinOps reporting packs for stakeholders across all persona groups - executive summaries, detailed analysis for finance, and actionable insights for engineering teams Contribute to the FinOps implementation roadmap: track delivery of quick-wins, report progress on mid-term initiatives, and flag risks or dependencies TECHNICAL SKILLS & EXPERTISE Strong data engineering skills: SQL (advanced), Python or PowerShell for data extraction, transformation, and automation; experience with ETL/ELT pipelines Dashboard development: Power BI (preferred), Tableau, Grafana, or equivalent BI tools - building interactive dashboards with drill-down, filtering, and alerting Experience with on-premises infrastructure: server/VM inventory, storage systems, network hardware, and understanding of how these translate to cost line items Licence management knowledge: Microsoft EA/SCE, Oracle (processor-based, NUP), VMware vSphere/vSAN, Red Hat subscriptions - understanding true-up processes and optimisation levers Familiarity with CMDB and asset management tools: ServiceNow, BMC, Flexera, Snow - extracting and reconciling data across platforms Understanding of the FinOps.org framework: domains, capabilities, maturity model, and lifecycle phases (Inform/Optimise/Operate) Spreadsheet modelling: advanced Excel/Google Sheets for TCO calculations, cost projections, and scenario analysis Basic understanding of monitoring tools (Datadog, Dynatrace, SolarWinds, Prometheus) for correlating usage data with cost data SOFT SKILLS & COMPETENCIES Strong analytical and problem-solving mindset with meticulous attention to data quality and accuracy Excellent written and verbal communication skills - able to present findings to both technical and finance audiences Collaborative team player with the ability to work across distributed, multi-cultural teams Self-motivated with a continuous improvement mindset and eagerness to learn FinOps practices and tools Ability to work under pressure, manage priorities, and meet deadlines in a fast-paced environment Comfortable working with ambiguity - on-premises cost data is often incomplete, and creative problem-solving is essential QUALIFICATIONS & EXPERIENCE 4-7 years in IT infrastructure, cost management, data analytics, or financial operations with at least 2 years focused on cost visibility or FinOps practices Hands-on experience building cost dashboards and reports for multi-stakeholder audiences . click apply for full job details

Role: Interim Projects Architecture Lead (12 month FTC) Location: London Contract Type: Contract Work Pattern: Full Time and Hybrid About the Job Reporting to the Chief Data, Digital & AI (CDDAO), MS Amlin is seeking an experienced architecture leader to define and oversee the enterprise technology architecture required to underpin the company's transformation. The successful candidate will ensure that architecture decisions support the business strategy, simplify the technology landscape, reduce operational risk, and enable innovation through cloud modernisation, data enhancement, and emerging technologies such as AI. The role involves leading the architecture function, ensuring alignment with Group standards, and playing a central role in major technology investments. Key Responsibilities Define and own the enterprise architecture strategy ensuring alignment with business goals, regulatory requirements, and group technology standards. Lead the future state design of MS Amlin's application, data, cloud, and integration architectures, ensuring resilience, interoperability, scalability, and security. Partner with business stakeholders to translate strategic objectives into technology capabilities and roadmaps. Guide major application selection decisions, particularly in underwriting, claims, pricing/actuarial, risk, finance, and operations. Oversee solution architecture for major change initiatives, ensuring quality and alignment with enterprise architecture. Evaluate emerging technologies and provide thought leadership on their relevance to specialty insurance and reinsurance. Manage architectural governance, standards and decision making frameworks, ensuring consistent adoption across technology teams aligned with Group governance. Develop and lead a high performing architecture team, embedding modern engineering and architectural principles. Simplify and rationalise the application estate, designing a coherent platform landscape that reduces complexity and enhances value. Collaborate closely with Group architecture teams to ensure adherence to group wide patterns, controls and standards. Support and collaborate with the broader MS Amlin team with: Evolving the cloud strategy, ensuring appropriate use of cloud services, landing zones and shared capabilities. Shaping the data architecture vision, including data governance, analytics platforms, integration patterns and AI enablement. Supporting procurement and vendor selection, ensuring architectural integrity in contract and solution design. Ensuring compliance with regulatory and security requirements, embedding architecture practices that minimise operational and technology risk. Influencing and supporting transformation initiatives. Qualifications Senior architecture leadership experience within the Financial Services industry, preferably in London Markets and the reinsurance sector. Deep understanding of core insurance platforms, underwriting systems, pricing/actuarial models, exposure management, claims systems, data and AI solutions and regulatory reporting tooling. Proven track record of driving architectural transformation, ideally involving cloud modernisation, platform consolidation and application rationalisation. Strong background in enterprise, solution and data architecture, designing end to end architectures across the full IT stack. Experience selecting and implementing COTS and SaaS platforms and leading major technology assessment and selection processes. Skilled in developing and influencing technology roadmaps, standards and governance frameworks. Strong knowledge of cloud (Azure or similar), modern integration patterns (APIs, event driven) and scalable data architectures. Understanding of AI/ML enablement and how modern data platforms support intelligence and automation. Experience working within regulated environments and managing architectural controls aligned to risk management frameworks. Exceptional communication and influencing skills; able to articulate complex technical strategies in business language. Skills and Competencies Strong leadership capability with the ability to build credibility quickly and inspire confidence across executive and technical teams. Pragmatic and commercially minded, balancing long term strategy with immediate delivery needs. Highly analytical with strong problem solving capabilities; able to operate effectively within ambiguity. Demonstrated resilience, adaptability and a collaborative approach. Committed to fostering an inclusive culture and developing high performing architectural talent. Benefits Competitive base salary and performance related discretionary bonus. Hybrid working model with flexibility to blend remote and office work; typically 3 days a week in the office. Access to comprehensive employee benefits through the MS Amlin benefit portal. Participation in diversity, equity and inclusion initiatives, including Lloyd's Inclusive Futures programme.

Full Stack Engineer (Investment Platform) req4534 Posted on: 15/07/2026 - Application Deadline: 29/07/2026 Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes. At a glance: Location: London - Lombard Street Office Workplace Type: Hybrid Employment Type: Permanent Seniority: Mid-Senior Level This role is known as 'Investment Platform Engineer' internally About the role: The Investment Platforms team bridges the gap between Investments and Technology, partnering closely with the Investment Directorate and Investment Operations teams to deliver technology change and operate platform systems that underpin our Investment Proposition. They manage a diverse and specialist technology landscape, including discrete applications, platform technologies, underlying data stores, market data solutions, and 3rd party managed services. The team works with the broader technology community to ensure Investment systems are scalable, secure, and aligned with business priorities, enabling innovation and operational excellence across the investment lifecycle. As an Investment Platform Engineer, you will engineer and support the end to end development, enhancement, and release of platform features using a broad range of technologies including but not limited to; Python, web frameworks, SQL, and React. You will ensure the reliability of internal applications, contribute to the availability and monitoring of automated workloads, and help deliver robust data and application services for investment teams. You will also configure and execute jobs across third party investment platforms including Bloomberg, Aladdin, and FactSet, acting as a technology SME and partnering with Data, Technology, and Vendor Management teams to ensure enhancements to the investment technology estate are resilient, scalable, and fit for purpose. This is an excellent opportunity for a technical professional looking to specialise in investment management technology, combining software engineering, data engineering, and applied investment systems knowledge. What you'll be doing: Delivering features end to end, including development, testing, release, and maintenance. Implementing high quality engineering practices including code versioning, peer reviews, optimisation, and adherence to development standards. Monitoring and managing automated job execution across internal and third party systems, escalating and resolving issues where needed. Maintaining highly reliable platform environments, ensuring data stores, APIs, and analytics tools remain available and accurate. Executing and configuring scripted or scheduled processes supporting investment teams. Performing data extraction, manipulation, and analysis using Python and SQL to support application logic and operational workflows. Investigating data anomalies and ensure the accuracy and integrity of investment datasets (security, positions, prices etc). Reconciling systems to ensure consistent data across the platform ecosystem. Acting as an Investment Tech SME when working with Data, Technology, and Vendor Management teams on platform enhancements. Supporting colleagues across Investment functions to self serve analysis and reporting via platform applications. Contributing to Data Stewardship activities by representing investment data requirements and ensuring upstream changes remain robust. Identifying opportunities to enhance platform workflows, engineering processes, automation, and overall system reliability. Promoting best practices for EUDA (End User Developed Application) governance and coding standards within Investment teams About you: We're looking for a curious and hands on engineer with strong Python and SQL skills, a passion for building reliable applications, and the ability to bridge technology and investment teams. You'll be a proactive problem solver who enjoys improving systems, automating processes, and delivering real business value. Experienced in building & maintaining applications to support internal business processes and workflows. Highly capable in data pipelining using tools like Airflow & DBT, and data extraction, manipulation and reporting using Python & SQL. Experience with code versioning, optimisation and associated best practices, including Git, pull requests, unit testing, CI/CD and familiarity with enterprise SDLC Data analysis to investigate and quality control datasets feeding applications. Ideally within an asset management context Practical experience building, deploying, or running data/software solutions on cloud infrastructure (AWS/Azure) Experience in using and supporting investment technology platforms such as Bloomberg, Factset, Aladdin, Axioma, Knowledge of typical financial/asset management data domains (positions, security, prices) and common asset classes Special Requirements: Some business travel may be necessary What's in it for you? We reward youfor the work you do, whether that's through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts. We also havebenefits to support whatever stage of life you are in, including: Competitive parental leave (26 weeks full pay) Private medical insurance (optional taxable benefit) 10% non-contributory pension (increasing with length of service) Reasonable Adjustments We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.

Overview The Data Engineer plays a critical role in enabling Finance & Treasury to deliver accurate, timely, and insight-driven reporting by building scalable data solutions, maintaining core data infrastructure, and supporting the modernisation of Finance systems. This role is responsible for engineering robust data pipelines, managing datasets across the Microsoft Fabric platform, and ensuring Finance has reliable, consistent, and governed data to support transformation, automation, and improved operational efficiency. As Finance undergoes significant change, the Data Engineer will be a key technical contributor-helping shape new ways of working, supporting system enhancements, and ensuring Finance is equipped with modern, resilient data capabilities. Role Responsibilities Design, develop, and maintain SQL data structures within Microsoft Fabric, writing efficient SQL queries and Python-based transformations to support scalable data pipelines and optimise performance across Lakehouse and Warehouse workloads. Build and maintain reporting datasets optimised for analytics and visualisation, implementing Slowly Changing Dimension (SCD Type 2) logic to support historical reporting and data accuracy. Ensure data security and integrity throughout the medallion architecture, enforcing access controls, auditing data changes, and ensuring accurate, consistent data is delivered Develop and maintain Power BI semantic models and model layouts built on Microsoft Fabric Gold-layer datasets, ensuring secure, performant, and well-governed reporting models for dashboards and analytical consumption. Support the onboarding of new data sources into Microsoft Fabric by working with DevOps teams on secure connectivity, API integrations, and operational ingestion processes. Design and develop data pipelines and queries, for efficient data extraction and transformation. Write and maintain production-level code to support lead management and Finance systems, ensuring scalability, performance, and reliability. Development and maintenance of complex datasets needed for reports, dashboards, and visualisations. Troubleshoot database-related issues. Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies. Conduct regular reviews of SQL code and queries for performance improvements Ensure data security and integrity. Stay updated with the latest database technologies and best practices. Data Warehouse Implement best practices for data modelling, ETL processes, and data integration. Optimise data warehouse performance through efficient query design, indexing strategies, and data partitioning. Stay updated on emerging trends and technologies in data management and analytics and evaluate their potential impact on our data warehouse architecture. Finance System Infrastructure Support configuration changes as needed to meet Finance & Business requirements. Take ownership of upgrade processes including testing and configuration changes, ensuring the current system is fit for purpose for Finance users. Facilitating with the implementation of the new functionality arising from the upgraded software. Qualifications Essential Extensive SQL experience: Working with relational databases (e.g., SQL Server, Oracle, MySQL). Strong proficiency in SQL, T-SQL and SparkSQL. Proven background as a SQL Analyst / Developer or Data Engineer. Experience working with structured and unstructured data sources. Experience writing stored procedures and production-level data transformation code. Previous experience of working in a fast-paced environment Knowledge of software development best practices. Strong analytical mind, excellent attention to detail. Good interpersonal and communication skills both written and verbal. Good analytical abilities, with an enquiring mind. Robust, capable of clearly and strongly articulating position. Desirable Hands-on experience with Microsoft Fabric. Advanced development experience, most notably with programming languages such as python. Power BI model development and semantic modelling. API setup/testing experience (e.g., Postman). Experience with cloud platforms and modern data architectures. Experience within financial services or regulated environments. Advanced Excel skills. Education Bachelor's degree in Computer Science, Information Systems, STEM, or related field. Certifications in Python, PySpark, or cloud technologies are desirable but not essential. Employment Terms This is a full-time, fixed term contract with an opportunity to work in a hybrid working model within our Finance Transformation team based in our London office. Benefits This role offers a competitive salary, plus a benefits package including private medical health insurance. Equal Opportunity Employment Statement Moneycorp is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition The Opportunity The Performance & Observability Engineer plays a critical role in ensuring system reliability, scalability, and visibility across the entire technology stack. This role focuses on transitioning from traditional monitoring to full observability, enabling deep performance insights, real-time issue detection, and proactive optimisation. The ideal candidate will have expertise in performance engineering, distributed tracing, logging, metrics, and automation, driving improvements across cloud, infrastructure, and application layers. Primary Responsibilities Performance Engineering & Optimisation Analyse application, database, and infrastructure performance to identify bottlenecks and inefficiencies. Develop performance benchmarks and SLIs to measure service responsiveness and stability. Collaborate with SRE and DevOps teams to optimise CI/CD pipelines for performance improvements. Collaborate with wider IT teams to Implement caching strategies, query optimisation, and autoscaling to enhance system efficiency. Observability Platform Development & Implementation Design and implement end-to-end observability frameworks covering metrics, logs, traces, and events. Instrument services using existing tools (eg: Nexthink) to improve visibility. Enable distributed tracing across microservices to enhance root cause analysis and performance debugging. Standardise logging and telemetry collection across infrastructure, applications, and cloud services. Define best practices and consistent approach across development teams to improve monitoring consistency. Maturing from Monitoring to Full Observability Transition from basic alerting to proactive insights, leveraging AI-driven anomaly detection. Ensure comprehensive observability across frontend, backend, databases, cloud infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through improved observability. Integrate monitoring and alerting tools with incident response platforms (ie: ServiceNow). Develop self-healing and auto-remediation mechanisms to reduce operational toil. Improve alerting strategies by reducing false positives and improving signal-to-noise ratio. Governance, Compliance & Reporting Define observability best practices and governance models to ensure adoption across teams. Ensure log retention, security, and compliance with standards (e.g., GDPR, SOC 2, PCI DSS). Develop executive dashboards and reporting frameworks to showcase reliability and performance trends. Key Performance Indicators Maturity of Observability Capabilities % of Services with Full Observability Coverage - Ensure visibility across the entire stack. Instrumentation Completeness (%) - Track the number of services fully instrumented with logs, metrics, and traces. Service-Level Indicator (SLI) Coverage - Ensure key performance indicators are defined and tracked. Reduction in Blind Spots (%) - Improve monitoring coverage across all components. Performance & Reliability Metrics Application Response Time (P99, P95, P50 Latency) - Improve service performance. System Throughput & Load Handling (%) - Increase service efficiency and scalability. Reduction in Performance Bottlenecks (%) - Optimise infrastructure and application layers. Successful Load Test Pass Rate (%) - Ensure applications meet expected performance benchmarks. Incident Management & Operational Efficiency Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) - Reduce system downtime and recovery time. Reduction in Noisy Alerts (%) - Improve alert relevance and reduce false positives. Proactive Issue Detection (%) - Increase the percentage of incidents identified before user impact. Error Budget Utilization (%) - Ensure system reliability is balanced with innovation velocity. Automation & AI-Driven Observability (AIOps) % of Issues Resolved via Automated Remediation - Reduce manual intervention in incident response. Reduction in On-Call Burden (%) - Minimize alerts requiring human intervention. Anomaly Detection Accuracy (%) - Improve proactive detection of performance issues. Business & Customer Impact Customer Experience Metrics (Latency, Errors, Uptime) - Ensure observability drives tangible business improvements. Downtime Reduction (%) - Improve service availability and reliability. Cost Optimisation from Performance & Observability (%) - Reduce operational inefficiencies and cloud expenses. Qualifications, Skills and Experience Technical Skills Experience in using and maintaining Observability & APM Tools - Grafana experience is essential Experience of using KQL Performance Testing & Load Testing Cloud & Infrastructure Monitoring - AWS CloudWatch, Azure Monitor, GCP Operations Suite, Kubernetes Observability. Knowledge of Log Aggregation & Analysis - eg: Grafana Loki, Splunk etc Automation & Scripting - PowerAutomate, Terraform, PowerShell Incident Response & ITSM - ServiceNow. Sound understanding of firm's applications, systems and tools across technology stack DevOps experience is desirable Nexthink experience is desirable Soft Skills & Collaboration Strong problem-solving and root cause analysis skills. Ability to translate observability insights into business impact for stakeholders. A continuous improvement mindset, focused on reducing toil and improving efficiency. Experience working in a DevOps, SRE, or Platform Engineering environment. Team Information Technology Working Pattern Full time Location London Contract Permanent Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm's growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We're recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We're immersed in the many challenges facing our clients. We're invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You'll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you'll discover they are our lived experience. And by being ambitious for your growth and ours, we'll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.