1665 jobs found

Durham University CIS is seeking an Analyst (Cyber Security) into a Grade 5 developmental role or a Senior Analyst (Cyber Security) Grade 6 role. The department handles a £12m+ operational budget and multi-year change programmes with around 185 staff. The team works in a hybrid capacity depending on the role and individual needs, and candidates should specify the preferred level when applying.

Job Title: Operations Support Technician Group/Team: Information Technology Shared Services Reports to: Director, IT Services Location: London Employment Type: Full-time, Salaried Travel Requirements: WHO WE ARE THE OPUS GROUP The Opus Group is a purpose-built network of leading marketing agencies that deliver world-class experiential, event, and brand solutions. The Opus Group's industry-renowned, highly-awarded agencies, including Opus Agency, MAS, and Verve, provide scalable, end-to-end solutions designed to drive action and impact. With a global footprint and specialised expertise, The Opus Group partners with over 70 global companies, including the world's most influential brands. WHAT WE ARE LOOKING FOR The Operations Support Technician is responsible for resolving the day-to-day technology challenges that prevent employees from serving our customers. In addition to providing excellent customer service skills, triage, follow through, and timely problem resolution, Operations Support Technicians are responsible for reducing the amount of trouble tickets in the organization over time. This is achieved through root cause analysis, automation, implementation/configuration of tools, and a deep understanding of systems and cause/effect. Through collaboration with the other IT team members (Business Systems Analysts, Security & Compliance, Infrastructure, and IT Management), the Operations Support Technicians are responsible for analysis of existing desktop tools, requirements gathering, selection, implementation, configuration, and roll out. This includes, but is not limited to, system deployment, antivirus, server and network configuration management, asset management, system monitoring, patch management, and the ticketing system. YOU SHOULD HAVE At least 5 years in providing Support Effective written, verbal communication, and collaboration skills Proficient listener, capable of translating requests into actionable tasks Excellent troubleshooting and problem-solving skills Awareness of Information Security best practices Demonstrated knowledge of a broad range of hardware and software ESSENTIAL RESPONSIBILITIES Provide exemplary customer support, primarily in-person, to resolve technology challenges experienced by our employees Understanding of MS Windows and Mac operating systems Knowledge of - and ability to troubleshoot - a wide variety of software systems, locally installed, client/server, and cloud based Partner with agency employees to help them become more efficient with our selection of technology tools Present a professional image as a representative of the company Establish and maintain effective professional working relationships with co-workers, and every level of management Create and update end-user documentation, as needed Updating, troubleshooting, and resolving issues in the office network, including servers, routers, switches, VPN, etc. WHAT YOU CAN EXPECT IN RETURN Full time position Opportunities for growth and development Health & dental insurance options London Bridge office with rooftop working and social spaces Hybrid/remote working flexibility Extended Bank holiday weekends in May and August Christmas and New Year period office closure NOT SURE IF YOU SHOULD APPLY? Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don't worry about checking every single box. At The Opus Group, we are dedicated to building a diverse, inclusive, and authentic team - so if you're excited about this role, but your past experience doesn't align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role or we may have other roles that better align with your skillset. Physical Requirements Individuals will be required to sit for the majority of the day and will be required to stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. Individuals will be required to travel via airplane, train, taxi, car and/or other means of transportation as needed. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. OTHER DUTIES AND ACKNOWLEDGEMENT The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Flagstone is seeking a mid-level Business Analyst to join the Transformation & Change team for a 12-month fixed-term contract. You will drive meaningful change across the business by gathering requirements, mapping processes, and facilitating stakeholder sessions. You will work across the full change delivery lifecycle in a fast-paced fintech environment, collaborating with Product and Engineering to deliver outcomes. The role emphasizes risk governance and change readiness.

HealthNet Homecare is seeking a skilled Business Analyst to support IT-enabled process improvements across our homecare services. You will collaborate with stakeholders to capture requirements, map current workflows, and design practical solutions that boost efficiency and service quality. The role requires strong communication, analytical thinking and experience with MS Office and reporting tools. You'll join a team focused on delivering compliant, user-friendly systems that enhance patient

Nationwide is seeking a Security & Resilience Technician to support the Security & Resilience Analyst in maintaining business continuity plans and playbooks across functions. You will update plans to reflect changes, run exercises and liaise with operational teams and leadership to ensure compliance. We offer hybrid working across the UK, with office attendance required in some locations and flexible/friendly arrangements to help you perform at your best. Training and progression are encouraged.

GAP Group is seeking a PMO Analyst to help build and operate the delivery engine for our Digital & Technology function in Glasgow. You will establish a transparent technology change portfolio, run weekly reporting and support board-level roll-ups using Power BI, Excel and Jira. You'll triage and prioritise incoming work, manage demand and capacity, and collaborate with Finance to track benefits and costs. The role requires strong analytics, Excel skills, and experience with Jira/Confluence.

Co-op Digital is reshaping our Digital, Technology and Data function and seeks a Senior Business Analyst to join the Business Architecture & Analysis team in Manchester. You'll drive strategy-to-delivery links across business architecture, processes and transformation, delivering practical change. In this hybrid role, you'll lead complex analysis, coach analysts, influence senior stakeholders and shape enterprise-wide decisions to improve how we work for colleagues and customers.

Job Description Overview Join our organisation! AtkinsRéalis is growing its Business Analysis consulting team and is looking for people who are curious, who want to become part of our customers' digital journey and who are eager to shape impactful business solutions. Are you ready to drive innovation and deliver real value as a Business Analyst? We are looking to build our multi-disciplinary team with people from diverse backgrounds who want to be part of AtkinsRéalis Centre of Excellence for Business Analysis. You may be a recent graduate or a more experienced professional seeking a new challenge. We welcome applications from creative and adaptable problem solvers who want to be part of shaping the future, whilst expanding your own career potentials. You'll find this role could take your career wherever your interests lie. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. And we're ready to help you grow. As a Business Analyst in our Secure Government business unit, you'll have all the support you need to succeed. You will be an integral part of our Digital, Data and AI consulting team. This could involve working in private and public sector environments and could provide opportunities for overseas working if that's what interests you. Your role The role as a Business Analyst within our Digital, Data and AI consulting team will involve: Delivering exceptional results for our clients by putting value at the core of everything we do. Collaborate with cross-functional teams to drive digital initiatives and shape the culture and behaviours required for successful digital adoption. Analyse processes and operations, using appropriate tools and techniques to identify improvements in accordance with client objectives, including workshop facilitation. Facilitate and manage end-to-end requirements development-from initial business needs through user-level requirements-ensuring clear translation, traceability, and alignment to support the creation of value-adding digital solutions. Develop/lead transformation roadmaps that form the foundation of digital change for our customers. Influence Agile practices within our client's environment, helping to shape key activities and actively participating in sprints, scrums and retrospectives. Contributing to the development of operational improvement tools, techniques and methods that build capability within our teams, including exploring how AI-enabled approaches can enhance efficiency, insight and value. Championing our stakeholders' needs, ensuring development is aligned with their requirements and business goals. About you Experience in consulting services to clients or relevant business analyst role. Attained or working towards BA Diploma. Experience in technology-led transformation programmes across strategy, business design and change management. Experience in an agile project delivery environment (e.g., APMP, SAFe, MSP, DSDM, Scrum). Ability to support the translation of user needs and business requirements into user stories and acceptance criteria. Analysing complex problems, designing innovative solutions, and communicating them effectively to a wide range of audiences. Experience with core Business Analysis and delivery tools such as Visio for process modelling, Jira and Azure DevOps for backlog management, and other platforms that support effective requirements development and Agile delivery. Exemplary stakeholder engagement and management skills. An interest in emerging technology and being digital savvy. Experience in Security and or more of our key markets (Defence, Aerospace, Energy, Utilities, Highways, Rail or the Public Sector). Proactive in shaping the future of our team and contributing to our communities. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. Equal Opportunities We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Job Type and Inclusion Statement Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo Cardiff/London/UK Remote 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits Our People Centred Security Squad This is a very exciting opportunity to join our People Centred Security Squad. We're focused on building security processes that allow the bank to move at pace, while protecting our customers. We're never afraid to do things differently. You'll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You'll be in a team of people who look after the human side of security You'll work with teams from all across Security and all across Monzo You'll play a key role by Create engaging security awareness content across channels including Slack, email, presentations, training, and events. Develop micro-learning, behavioural nudges, and awareness campaigns that encourage secure habits across Monzo. Manage the day-to-day delivery of the security awareness programme, including campaigns, content, documentation, and reporting. Translate complex security topics into clear, practical guidance that helps Monzonauts make confident decisions. Use behavioural insights, metrics, and user feedback to continuously improve security awareness and influence the roadmap. Partner with Security, People, Tech, Risk, and Customer Operations to improve security behaviours, reduce user friction, and communicate emerging threats. We'd love to hear from you if Experience in security awareness, internal communications, or influencing behaviour change. Excellent communication skills, with the ability to translate technical concepts into clear, engaging guidance. Highly organised, able to manage priorities independently and deliver high-quality work. Good understanding of common security risks, including phishing, social engineering, password security, and data handling. Strong collaborator who builds relationships, seeks feedback, and works effectively across teams. Bonus: Experience with behavioural science, LMS platforms, content creation, presentations, campaign analytics, or tools such as Google Workspace, Slack, and Notion. Drop us your application, we'd love to hear from you! What's in it for you 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits. The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, Diversity and Inclusion Report and Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Step into a place where exceptional care, patients, culture, and careers come together. Explore our current vacancies and take your first step toward making a real difference. Watch our video to learn what it's like to work at LGT. Join us. Make a difference. Be part of Team LGT. Lewisham and Greenwich NHS Trust 2.82K subscribers Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most. Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup. We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities. Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission. Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments. LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country. We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham. Job overview The Performance and Modelling Analyst role sits within the Performance and Business Intelligence Division, reporting to the Associate Director of Performance and Planning. The post holder will play a key role in supporting the Performance team and working closely with corporate and Clinical Operational Management teams. The role requires strong expertise in business analysis, developed through involvement in complex, high-profile projects, alongside recent experience working with a wide range of stakeholders in fast-paced, evolving environments. Excellent communication, planning, negotiation and influencing skills are essential, including the ability to navigate complex issues, build consensus and engage effectively across all organisational levels. The successful candidate must be able to clearly communicate both technical and non-technical aspects of business analysis to diverse audiences. A passion for working in innovative, collaborative and inclusive environments is important, as is experience in large-scale or multi-functional organisational design projects from initial concept through to delivery. Overall, the role is suited to a dynamic individual who can combine analytical expertise with strong interpersonal skills to support organisational performance and improvement. Main duties of the job The role supports the business in driving recovery, reviewing robust information and leading on complex analysis tasks. This is an important, role within the Trust, offering key analysis to senior management and the exec to assist with understanding and controlling performance and development modelling. The holder will actively promote the use of analytical methods, with a particular focus on modelling, Demand and Capacity analysis and benchmarking. Develop new solutions where needed to best meet requirements. Act as a senior information representative at key meetings and discussions, both internal and external Support collaborative working across divisions and in SE London Operate effectively in a flexible and demanding environment and proactively engage with NHS colleagues, consultants and contractors working on a variety of topics Work effectively with corporate and operational colleagues within the Trust as well as in the ICB required Provide and receive highly complex, sensitive and contentious information, presentinginformation, to a wide range of stakeholders in a formal setting Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues Nurtures key relationships and maintains networks internally and externally Link with managers and members of other functions, to address inter-dependencies and ensure alignment Apply a structured change management approach and methodology for the impact of any change Working for our organisation Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations: Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream Detailed job description and main responsibilities Operational Produce KPI analysis and period performance. Support on ad hoc queries and scenario modelling (e.g., performance) Provision of data driven insight to senior team colleagues and exec directors toassist with decision making and optimising effective and efficient delivery of services Support the forecasting process for the performance and Planning functions andworkstreams. Involvement in the design and development of reporting improvement programme. Look for efficiencies and opportunities in the business. To support the delivery of day-to-day activities. To be an integral part of the team and drive delivery of a range of business initiativesand projects. To support the identification and sharing of best practice in colleague engagement. To operate in a highly political and sensitive environment. Support the portfolio of initiatives in demonstrating value for money for the currentspend through tracking, managing and delivering agreed benefits. Analyst Role: Develop and maintain analytical capacity within the Trust - specifically employingstrategic, predictive and demand and capacity analysis to aid decision makingprocesses Develop and embed benchmarking use within the Trust - maintaining an awarenessofexternal benchmarking. Apply your information knowledge and expertise to proactively support performanceand planninginformation requirements. Act as an information ambassador for the performance and planning functions anddiscussions, including with external bodies (e.g., commissioners, auditors) Develop a broad understanding of various reporting areas within the trust and adoptapro-active approach to understanding new datasets, evaluating information needsandproblem solving. Build strong working relations with all colleagues, in particular; with Senior Management, execs and the Finance, Workforce, Transformation QI and Strategyteams. Analyse performance, investigating the underlying causes and highlighting keyissuesfor discussion and action. Clearly communicate key issues and risks highlighted byanalysis. Contribute to the wider development of analysis technique - sharing new ideas andsupporting application of best practice for analysis and information presentation. Provide support and training to enable management teams in performing their ownbasic analyseswith minimal support. Provide presentations at a range of forums, delivering formal, highly complexinformation to varying groups / meetings. Collaborating with senior leaders, and the wider System to drive transformativestrategic delivery. Utilising extensive business analysis techniques to effectively elicit and capturerequirements. Leading the review and redesign of business and system processes, enhancingoverallefficiency. Identifying project benefits and establishing measurable metrics for success. Contributing to fostering a culture of operational improvement across the Trust. Playing an active role in testing and other essential business analysis activities. . click apply for full job details

THE ROLE & TEAM We're looking for a Business Analyst / Case Management Developer to join our growing technology team and play a key role in shaping the future of our legal technology landscape. This is a varied position where you'll wear multiple hats, working across business analysis, process improvement, solution design, system configuration, testing and user adoption. Working closely with stakeholders and colleagues, you'll translate business requirements into practical, scalable case management solutions that drive efficiency, support growth and enhance the way our people work. From facilitating workshops and challenging existing processes to configuring workflows and delivering system improvements, you'll be involved in the full lifecycle of change from idea through to implementation and continuous improvement. KEY RESPONSIBILITIES Analysing business processes, workflows and systems to identify improvement opportunities and recommend practical solutions. Facilitating stakeholder workshops and documenting current and future-state processes. Gathering, validating and documenting business and user requirements. Creating functional specifications, process maps, use cases and user stories to support solution delivery. Designing, configuring and enhancing case management workflows, forms and automations. Translating technical concepts into clear, understandable language for non-technical stakeholders. Conducting system, integration and user acceptance testing (UAT). Supporting solution rollouts, user training and adoption activities. Monitoring solutions post-implementation and driving continuous improvement initiatives. Supporting business-as-usual enhancements, incident resolution and development requests through the technology backlog. ABOUT YOU We're open to candidates who come from either a Business Analyst or Case Management Developer background, but you'll already have experience within the legal sector and be comfortable working across both business and technical environments. 3-5 years' experience working with case management platforms within a legal environment. Previous experience as a Business Analyst, Case Management Developer or similar legal technology professional. Experience gathering and documenting business requirements through workshops, interviews and process analysis. Experience configuring or supporting case management, workflow or low-code platforms. Previous Clio Operate experience would be advantageous but is not essential. Strong process mapping and workflow design skills. Knowledge of testing methodologies, including User Acceptance Testing (UAT). Excellent communication and stakeholder management skills, with the ability to build credibility across all levels of the business. The confidence to challenge existing processes and identify smarter ways of working. A solution-focused mindset with strong analytical and problem-solving abilities. BENEFITS Competitive Salary Flexible approach to working hours Bupa/ Medicash Discretionary bonus opportunities Pension scheme Life Insurance & Income Protection Insurance 25 days Annual Leave plus flex bank holidays (increasing with service) Option to buy 10 additional days annual leave each year 2 My Days (in addition to your holiday entitlement) Additional discretionary annual leave days Enhanced Maternity, Paternity & Adoption Leave Career Development Opportunities Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support) ABOUT US Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable. With over 200 years of history, we're proudly anchored in the North but serve businesses and individuals across England and Wales. We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society's Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.

To support WPS with structured business analysis and data-led insight by documenting processes, improving the use of business systems, producing management information, and turning operational data into clear reporting and dashboards for decision-making. This role strengthens the link between data, process discipline, reporting, and business systems adoption within the WPS IT transformation Team. The Business Analyst will work closely with the existing team to understand how work is being organised and take on the management of it. The Data Business Analyst is a hybrid business analysis and data role that sits between business users, leadership, and technology teams. The role is responsible for mapping and documenting L1 to L3 processes, capturing process and procedure changes, improving the quality and use of operational data, and producing reporting, dashboards, and MI that support business performance and decision-making. Capture, map, and maintain business processes using tools such as Miro, including L1, L2, and L3 process documentation, procedures, and work instructions. Work with departments to identify process gaps, inefficiencies, risks, and improvement opportunities, and document agreed changes clearly and accurately. Support the business in using systems correctly and consistently, helping users follow agreed processes and improve data quality across key platforms. Use SQL to query and interrogate data from business systems and operational sources to support reporting, analysis, and decision-making. Use advanced Excel and VB/VBA capability to manipulate, cleanse, reconcile, and structure data for reporting and process insight. Build and maintain Power BI dashboards, reports, and visualisations that provide clear operational and leadership insight. Produce regular MI, KPI reporting, and ad hoc analysis for leadership teams, converting raw data into meaningful and actionable information. Support understanding and adoption of D365, Office 365, and related business applications by translating requirements, issues, and changes into clear business language. Work effectively with stakeholders across functions, levels, and locations, including cross-cultural collaboration where required. Support manufacturing and operational teams by developing a practical understanding of business processes across areas such as planning, production, supply chain, and commercial operations. Remain open to learning new tools, systems, reporting methods, and process improvement approaches as business needs evolve. Skills, Knowledge & Experience: Experience in a Business Analyst, Data Analyst, or hybrid business systems and reporting role. Strong process mapping and documentation capability, including L1 to L3 process modelling. Strong Power BI capability for dashboard and reporting development. Good SQL skills, including writing queries to extract, analyse, and validate data. Advanced Excel skills, including data manipulation, reconciliation, reporting, and VB/VBA-based automation or improvement work. Experience producing MI and dashboard reporting for senior leaders or operational management. Working understanding of D365 and Office 365 environments. Strong communication skills, with the ability to work across technical and non-technical audiences. Desirable: manufacturing or engineering sector experience and exposure to cross-cultural or multi-region working environments. Salary & Benefits Salary negotiable dependent on experience 37.5 hours per week (office based) 25 days holiday per year plus 8 bank holidays Healthcare cash plan, on-line GP, counselling and well-being On-site parking with EV chargers EV salary sacrifice scheme Join the team Ready to start your journey with us?

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most. Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way. Main Responsibilities Requirement Gathering: Collaborate with stakeholders to gather and document business requirements. Process Analysis: Analyse current business processes and workflows to identify inefficiencies and areas for improvement. Solution Design: Develop and propose solutions to address business needs and improve processes. Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications. Stakeholder Communication: Communicate effectively with stakeholders to ensure alignment and understanding of project goals and requirements. Project Support: Support multiple projects and change requests simultaneously, ensuring deadlines are met with strong time management skills. Testing and Validation: Participate in testing activities to ensure solutions meet business requirements and are implemented correctly. Training and Support: Provide training and support to end-users to ensure successful adoption of new processes and systems. Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices. Primary Liaison: Act as the main point of contact within IT and the business for project and change request scoping. Travel: Travel between our sites in Featherstone and Swadlincote as needed. Compliance: Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers. Ad Hoc Tasks: Carry out any reasonable requests given by appropriate persons. Strategic Alignment: Ensure daily activities align with the Company strategy and strategic objectives. Quality Assurance: Maintain high standards of work and adhere to HealthNet's procedures and policies. Professional Development: Engage in personal professional development and attend mandatory training. Representation: Present the Company positively at all times with internal and external clients, customers, and staff. Flexibility: Work flexibly and efficiently to meet internal and external customer needs while maintaining the highest professional standards. Confidentiality: Maintain confidentiality and security at all times. Regulatory Compliance: Understand, identify, receive, and report all adverse events, product quality complaints, and other reportable patient safety events in compliance with pharmacovigilance regulatory and contractual requirements (training provided). What experience and skills are we looking for? Desirable: Previous experience within a BA role. Experience working with finance teams and requirements. Essential: Strong written and verbal communication skills, analytical thinking, and problem-solving skills. Experience using IT systems and digital tools. Qualifications Qualifications: A-Level or equivalent (preferred). Personal Skills & Qualities: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. Key Compentencies: Ability to interact and communicate effectively with a wide range of people both verbally and in writing. Excellent organisational skills. Ability to construct professional written communications. Working to deadlines on multiple tasks simultaneously. Complying with patient confidentiality and data protection protocols. High level of accuracy and attention to detail. Computer literacy, including experience using MS Office and other software for reporting and requirement gathering. What we offer Competitive salary structure 25 days' annual leave plus bank holidays Pension scheme Ongoing training and development Employee Assistance Programme, including 24/7 access to remote GP appointments Refer a Friend scheme Eyecare vouchers Perks and benefits via Perkbox Long service awards Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch