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QBS Software Ltd
Business Analyst
QBS Software Ltd Alderley Edge, UK
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position Why this Role Exists:   QBS Software is scaling rapidly across EMEA through organic growth and acquisition. As we continue to unify systems, standardise processes, and evolve into a technology-led organisation, we are looking for a commercially minded Business Analyst to play a central role in shaping how our business operates. Reporting to the PMO Manager, you will lead business requirements definition and process design across the Group’s systems landscape. While a significant focus will sit across Microsoft Dynamics 365 Sales, Business Central and the wider Microsoft ecosystem, this role extends beyond core ERP/CRM platforms. You will also support Group IT initiatives across People & Culture, Commercial, Operations, Finance and Software Development functions. This is not a passive documentation role. You will drive clarity, challenge complexity, and ensure solutions are aligned to QBS’s target operating model and growth strategy.   As the Business Analyst at our Alderley Edge Offices you'll be responsible for the following:   Lead Business Requirements & Process Design Facilitate structured discovery workshops across multiple business functions. Define and document clear, scalable requirements (BRDs, user stories, process maps, gap analyses). Accountable for leading As-is and To-Be process analysis that translates into clear, prioritised business and system requirements that enables operational continuity, business readiness, controlled system roll outs across the group. Translate commercial, operational, and people-related needs into system-enabled solutions. Drive alignment toward Group-standard processes across regions.   Support Core Systems & Broader IT Landscape Act as the business lead across Dynamics 365 Sales, Business Central and integrated platforms. Support system enhancements and optimisation across the Microsoft Power Platform. Partner with Group IT to define and deliver requirements for internal systems supporting: People & Culture Commercial & Sales Operational fulfilment Finance Software Development environments Ensure strong cross-system data integrity and process alignment.   Integration & Transformation Initiatives Support M&A integrations by analysing acquired business processes and defining migration requirements. Conduct system impact assessments and support data transition planning. Work alongside Group IT and PMO to ensure business readiness for system rollouts. Lead business-side UAT coordination and solution validation.   Continuous Improvement & Governance Identify inefficiencies and drive automation or simplification opportunities. Maintain traceable requirements documentation aligned to PMO governance standards. Act as the bridge between business stakeholders and technical teams, ensuring mutual clarity and accountability. Requirements What You'll Bring:   At least 5-8 years proven experience as a Business Analyst within a systems-driven organisation. Strong exposure to ERP and/or CRM platforms (Microsoft Dynamics 365 and/or Business Central desirable). Experience supporting cross-functional system initiatives beyond Finance (HR, Commercial, Operations, IT). Demonstrable experience leading workshops and influencing stakeholders without direct authority. Strong understanding of end-to-end business processes (Order-to-Cash, Forecasting, Reporting, Data Governance). Experience supporting system implementations, rollouts, or integrations. Excellent analytical, documentation and stakeholder management skills. Collaborate with the PMO to define and operate a robust Business Analyst framework, ensuring consistency, quality, and repeatability. Comfortable operating in a fast-paced, acquisition-driven, multi-entity environment. Confidence in constructively challenging inefficient and fragmented processes, with a clear focus on increasing productivity, operational efficiencies and reducing business and operational risk. Travel to QBS locations on an as-needed basis to support role responsibilities.   Preferred Skills Working knowledge of Microsoft Power Platform (Power Automate, Power BI, Power Apps). Exposure to M&A integrations or system consolidation. Understanding of API/integration concepts (REST, middleware platforms such as Boomi). Experience working within a structured PMO environment. Lean / continuous improvement mindset. Exposure to software distribution or reseller business models. Other information Benefits: £60,000 per annum KPI quarterly bonus scheme Excellent contributory pension scheme Healthcare scheme Cycle to Work Scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression   Our Commitment to Inclusion:   At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
QBS Software Ltd
Senior Developer- Business Central
QBS Software Ltd Alderley Edge, UK
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.   What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years’ experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows  Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.  Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi)  Understanding of software development methodologies and best practices. Other information Benefits:   KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Our Commitment to Inclusion: At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
23/03/2026
Full time
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap.   What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA’s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years’ experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows  Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management.  Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi)  Understanding of software development methodologies and best practices. Other information Benefits:   KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Our Commitment to Inclusion: At QBS, we believe diversity isn’t just a box to tick, it’s the engine that drives innovation, creativity, and growth. We’re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you’re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
QBS Software Ltd
Senior Product Manager- Nitro
QBS Software Ltd Ealing, London, UK
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:     Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)   Global lead for the vendor but responsible to deliver on set territory, UK&I   Plan growth strategies and support marketing events   Create GTM strategy regionally and support local Product Managers to execute   Invoice a minimum of £30k in MDF for the vendor quarterly   Maintain NR % Growth according to company budget every year, i.e. 15%+   Increase the company’s success and develop a sustainable strategy within your category   Proactively manage the vendor relationship   Identify suspects, prospects and drive deal registrations   Organise enablement sessions with resellers and support local product managers to do so   Engage regularly with top customers for your vendor   Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales   Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP)   Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company’s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring:   2-3 years’ experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits:   £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression
23/03/2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following:     Deliver on the Vendor’s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.)   Global lead for the vendor but responsible to deliver on set territory, UK&I   Plan growth strategies and support marketing events   Create GTM strategy regionally and support local Product Managers to execute   Invoice a minimum of £30k in MDF for the vendor quarterly   Maintain NR % Growth according to company budget every year, i.e. 15%+   Increase the company’s success and develop a sustainable strategy within your category   Proactively manage the vendor relationship   Identify suspects, prospects and drive deal registrations   Organise enablement sessions with resellers and support local product managers to do so   Engage regularly with top customers for your vendor   Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales   Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP)   Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company’s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring:   2-3 years’ experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits:   £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression
Adecco
Data Migration Project Manager
Adecco Worthing, Sussex
Data Migration Project Manager Contract Daily Rate: 500 - 600 Contract Length: 12 months Worthing - Hybrid working - 2/3 days onsite per week About Us: Our client is a leading organisation in the data management space, seeking an experienced Data Migration Project Manager to lead critical migration projects. If you're a results-driven professional with a passion for data and migration strategies, we want to hear from you! Key Responsibilities: 1. End-to-End Migration Delivery: Lead the delivery of QlikView, QlikSense, and SAP BW migrations. Own the entire migration lifecycle, encompassing discovery, planning, design, building, validation, business acceptance, and decommissioning. Ensure all migrations align with the strategic Data Platform and Power BI architecture. Drive phased data product releases to mitigate risks associated with "big bang" migrations. 2. Migration Strategy, Rationalisation & Prioritisation: Conduct a comprehensive discovery of the existing reporting estate, focusing on usage, dependencies, complexity, and business value. Facilitate prioritisation based on business criticality, regulatory impact, data quality risk, and platform readiness. Rationalise duplicate, low-value, or unused reports, preventing the transfer of technical debt into the Data Analytics Platform (DAP). 3. Governance & Stage Gates: Operate within the agreed project governance model, including Gate Reviews and Project Review Boards. Maintain RAID logs, financial tracking, dependency management, and milestone reporting. Manage vendor and tender processes, ensuring transparency in reporting to Programme and Steering Groups. 4. Stakeholder & Business Engagement: Engage with report owners and business SMEs for requirement validation, UAT coordination, and acceptance sign-off. Manage change impact and adoption, ensuring clear communication regarding decommission timelines and functionality changes. 5. Vendor & Delivery Management: Manage external partners throughout the discovery, design, and delivery phases. Ensure adherence to technical standards and data governance processes, holding vendors accountable for delivery milestones. 6. Platform & Foundations Alignment: Collaborate closely with the Data Foundations workstream to ensure DAP readiness and operational governance controls. Sequence migration waves based on platform maturity and readiness. 7. Financial & Value Management: Track budgets and forecasts for Qlik and SAP migrations. Demonstrate measurable value through platform consolidation, reduced duplication, and improved data quality and governance. Required Experience: Proven experience in delivering large-scale BI/reporting migrations. Expertise in migrating from Qlik and/or SAP BW into Azure/Power BI environments. Strong understanding of Azure Data platforms, Power BI, and data warehouse principles. Experience leading rationalisation and decommission programmes, and operating within formal governance structures. Proven track record in managing vendor procurements and delivery partners. Desirable: Experience in utilities or regulated industries. Knowledge of SAP BW data structures and dependencies. Familiarity with Azure DevOps / Jira for hybrid Agile delivery. Exposure to data governance, data quality, or catalogue implementations. How to Apply: If you're ready to take on this exciting opportunity, please submit your CV and a brief cover letter outlining your relevant experience. Join us in transforming data management for our clients! Our client is an equal opportunity employer and encourages applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
03/04/2026
Contractor
Data Migration Project Manager Contract Daily Rate: 500 - 600 Contract Length: 12 months Worthing - Hybrid working - 2/3 days onsite per week About Us: Our client is a leading organisation in the data management space, seeking an experienced Data Migration Project Manager to lead critical migration projects. If you're a results-driven professional with a passion for data and migration strategies, we want to hear from you! Key Responsibilities: 1. End-to-End Migration Delivery: Lead the delivery of QlikView, QlikSense, and SAP BW migrations. Own the entire migration lifecycle, encompassing discovery, planning, design, building, validation, business acceptance, and decommissioning. Ensure all migrations align with the strategic Data Platform and Power BI architecture. Drive phased data product releases to mitigate risks associated with "big bang" migrations. 2. Migration Strategy, Rationalisation & Prioritisation: Conduct a comprehensive discovery of the existing reporting estate, focusing on usage, dependencies, complexity, and business value. Facilitate prioritisation based on business criticality, regulatory impact, data quality risk, and platform readiness. Rationalise duplicate, low-value, or unused reports, preventing the transfer of technical debt into the Data Analytics Platform (DAP). 3. Governance & Stage Gates: Operate within the agreed project governance model, including Gate Reviews and Project Review Boards. Maintain RAID logs, financial tracking, dependency management, and milestone reporting. Manage vendor and tender processes, ensuring transparency in reporting to Programme and Steering Groups. 4. Stakeholder & Business Engagement: Engage with report owners and business SMEs for requirement validation, UAT coordination, and acceptance sign-off. Manage change impact and adoption, ensuring clear communication regarding decommission timelines and functionality changes. 5. Vendor & Delivery Management: Manage external partners throughout the discovery, design, and delivery phases. Ensure adherence to technical standards and data governance processes, holding vendors accountable for delivery milestones. 6. Platform & Foundations Alignment: Collaborate closely with the Data Foundations workstream to ensure DAP readiness and operational governance controls. Sequence migration waves based on platform maturity and readiness. 7. Financial & Value Management: Track budgets and forecasts for Qlik and SAP migrations. Demonstrate measurable value through platform consolidation, reduced duplication, and improved data quality and governance. Required Experience: Proven experience in delivering large-scale BI/reporting migrations. Expertise in migrating from Qlik and/or SAP BW into Azure/Power BI environments. Strong understanding of Azure Data platforms, Power BI, and data warehouse principles. Experience leading rationalisation and decommission programmes, and operating within formal governance structures. Proven track record in managing vendor procurements and delivery partners. Desirable: Experience in utilities or regulated industries. Knowledge of SAP BW data structures and dependencies. Familiarity with Azure DevOps / Jira for hybrid Agile delivery. Exposure to data governance, data quality, or catalogue implementations. How to Apply: If you're ready to take on this exciting opportunity, please submit your CV and a brief cover letter outlining your relevant experience. Join us in transforming data management for our clients! Our client is an equal opportunity employer and encourages applications from all qualified individuals. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Capital One UK
Senior Software Engineering Manager
Capital One UK City, London
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
03/04/2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Capital One UK
Software Engineering Manager - Services
Capital One UK Islington, London
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
03/04/2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
South East Water
Solutions Analyst
South East Water Snodland, Kent
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
02/04/2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS SampleManager laboratory environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher LIMS SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
Huxley Associates
ServiceNow Product Manager Bank
Huxley Associates Knutsford, Cheshire
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary 70,000- 100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
02/04/2026
Full time
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary 70,000- 100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Comtecs Ltd
Lead PHP Developer
Comtecs Ltd
Lead PHP Developer - PHP Laravel/Symfony/CodeIgniter; HTML, CSS, SQL/MySQL, AWS inc AI Search; Javascript Vue.js, React.js; Full Stack/Full Lice Cycle, Professional Services/Finance Systems. Permanent, London (Hybrid 2/3), £130k - £150k (On Experience) +Benefits Lead PHP Developer/Senior Web Developer/Team Lead required by global professional services company. Working on both internal systems integrating with 3rd party systems as well as customer facing web-based systems built in PHP and associated frameworks, you will lead development initiatives within the full life cycle. Working with an internationally dispersed team the Lead PHP Developer/Senior Web Developer will: Work with both Project Managers and Data Scientists to define, manage and deliver projects Play a lead role in the architecture and design of web-based systems Develop code within the full life cycle: >>>DevelopmentTestingDeploymentRefactor Develop integrations with internal and external system via APIs Undertake code reviews across PHP, Laravel, Symfony, CodeIgniter, Go/Golang (to a lesser degree), SQL/MySQL, HTML, CSS and Javascript (inc React.js and Vue.js) Architect, build, and deploy scalable, cloud-native, AI-powered data-driven products in AWS Drive the integration of AI, automation, agents, and modern tooling (including model context protocol capabilities) to enhance developer productivity and delivery pipelines Lead and develop team members across software, data, platform, and AI We are open to applications from across industry and varying levels of experience in terms of leadership and project delivery; any experience working within Agile/Scrum would be beneficial. You will however: Possess Senior level, hands-on PHP development experience with both raw OOPHP and at least one main contemporary framework such as Laravel/Symfony, CodeIgniter etc Work within the full stack of web development inc PHP, Javascript, HTML, CSS Be confident in use of various Javascript Frameworks inc Vue.js, React.js (or others) Possess strong database design skills for web-based systems utilising SQL/MySQL Be comfortable deploying enterprise applications within the AWS environment Apply microservices architecture, database design, and rigorous security standards Possess experience working with internal AI platforms as well as (ideally) AWS AI Search Demonstrate experience working within the full life cycle from design to delivery Be capable of leading diverse teams across development, DevOps, AI, Data Science This is an excellent opportunity to join a business at an exciting time of international development and play a key role in the future of its core business systems. Excellent benefits and flexible Hybrid (2 days in office) working conditions offered.
02/04/2026
Full time
Lead PHP Developer - PHP Laravel/Symfony/CodeIgniter; HTML, CSS, SQL/MySQL, AWS inc AI Search; Javascript Vue.js, React.js; Full Stack/Full Lice Cycle, Professional Services/Finance Systems. Permanent, London (Hybrid 2/3), £130k - £150k (On Experience) +Benefits Lead PHP Developer/Senior Web Developer/Team Lead required by global professional services company. Working on both internal systems integrating with 3rd party systems as well as customer facing web-based systems built in PHP and associated frameworks, you will lead development initiatives within the full life cycle. Working with an internationally dispersed team the Lead PHP Developer/Senior Web Developer will: Work with both Project Managers and Data Scientists to define, manage and deliver projects Play a lead role in the architecture and design of web-based systems Develop code within the full life cycle: >>>DevelopmentTestingDeploymentRefactor Develop integrations with internal and external system via APIs Undertake code reviews across PHP, Laravel, Symfony, CodeIgniter, Go/Golang (to a lesser degree), SQL/MySQL, HTML, CSS and Javascript (inc React.js and Vue.js) Architect, build, and deploy scalable, cloud-native, AI-powered data-driven products in AWS Drive the integration of AI, automation, agents, and modern tooling (including model context protocol capabilities) to enhance developer productivity and delivery pipelines Lead and develop team members across software, data, platform, and AI We are open to applications from across industry and varying levels of experience in terms of leadership and project delivery; any experience working within Agile/Scrum would be beneficial. You will however: Possess Senior level, hands-on PHP development experience with both raw OOPHP and at least one main contemporary framework such as Laravel/Symfony, CodeIgniter etc Work within the full stack of web development inc PHP, Javascript, HTML, CSS Be confident in use of various Javascript Frameworks inc Vue.js, React.js (or others) Possess strong database design skills for web-based systems utilising SQL/MySQL Be comfortable deploying enterprise applications within the AWS environment Apply microservices architecture, database design, and rigorous security standards Possess experience working with internal AI platforms as well as (ideally) AWS AI Search Demonstrate experience working within the full life cycle from design to delivery Be capable of leading diverse teams across development, DevOps, AI, Data Science This is an excellent opportunity to join a business at an exciting time of international development and play a key role in the future of its core business systems. Excellent benefits and flexible Hybrid (2 days in office) working conditions offered.
Huxley Banking & Financial Services
ServiceNow Product Manager Bank
Huxley Banking & Financial Services Knutsford, Cheshire
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
02/04/2026
Full time
ServiceNow Product Manager Banking This is a new and exclusive opportunity for a ServiceNow owner Product Manager to join this thriving Banking business as they grow their ServiceNow centre of excellence Role logistics Job title: Product Manager Technology focus- ServiceNow Location Knutsford or Manchester, 2 days a week in the office and home working hybrid Permanent role, salary £70,000- £100,000 dependent on experience For this role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise to plan, create and design technology solutions which c reate solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. To be successful as a Product Manager, you should have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester office. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe at Huxley Many thanks To find out more about Huxley, please visit our website Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Lorien
Software Delivery Manager
Lorien Manchester, Lancashire
Software Delivery Manager Hybrid - Central Manchester (2 days on-site) £80,000-£90,000 + bonus Overview We're supporting a major organisation in the gambling and gaming industry as they look to hire an experienced Software Delivery Manager. This role sits at the heart of a rapidly evolving, regulated technology environment and offers the chance to influence how product, coaching, and delivery functions operate together at scale. You'll provide vision, leadership, and clarity across multiple Agile teams, helping shape product direction, strengthen engineering collaboration, and build a culture rooted in transparency, accountability, and continuous improvement. A strong grasp of OKRs, DORA metrics, and modern delivery frameworks will be essential as you guide teams through transformation and measure what truly drives impact. Key Responsibilities Delivery Leadership Lead and coordinate delivery across multiple domains, aligning work with strategic business outcomes Drive Agile best practice and evolve delivery frameworks for a regulated sector Monitor delivery health using DORA metrics and OKRs, surfacing risks and opportunities early Remove blockers, manage inter-team dependencies, and ensure predictable delivery Use data to support roadmap planning, prioritisation, and performance conversations Product, Coaching & Delivery Integration Understand the product and engineering landscape deeply, including all key players involved Partner with Product to clarify key transformations, objectives, and expected results Bring structure and clarity to design discussions, helping teams define what to build and how to approach it Balance coaching and delivery: ensuring ownership is clear and team effort is allocated effectively Work alongside product leaders to improve processes, refine OKRs, and reinforce continuous improvement Coaching & Team Development Act as both a coach and a leader: promoting openness, new thinking, and better decision-making Encourage teams to understand different perspectives and identify what makes individuals successful Support team growth by providing guidance, transparency, and practical frameworks for improvement Strengthen team culture, productivity, and the ability to work in high-performing environments Leadership & Environment Provide clarity and strong communication that helps people understand goals and expectations Champion a culture where opinions are valued but guided by purpose and direction Maintain awareness of technical, cultural, and environmental factors that influence team performance Foster an environment where people can grow, collaborate, and operate effectively What You'll Bring Essential Experience leading multiple Agile teams or overseeing complex delivery initiatives Strong knowledge of Agile frameworks (Scrum, Kanban, Lean) and scaled models (SAFe, LeSS) Hands-on experience using OKRs and DORA metrics to assess and improve delivery performance Excellent leadership, coaching, and stakeholder management skills Background in digital delivery within regulated industries (gaming, gambling, fintech, etc.) Ability to translate data and insights into tangible improvements Familiarity with DevOps, continuous delivery practices, and high-availability environments Desirable Experience with outcome-based planning and SEI/DORA dashboarding Understanding of large-scale Agile environments Knowledge of Jira, Azure DevOps, Confluence, or similar delivery tooling Agile certifications such as CSM, SAFe, ICAgile, or PMI-ACP Why Join? £80,000-£90,000 salary + 10% bonus + benefits Hybrid working - 2 days weekly in Manchester Opportunity to influence delivery culture, leadership behaviours, and product strategy Join passionate teams who value innovation, growth, and continuous improvement Interested? Apply now or get in touch for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
02/04/2026
Full time
Software Delivery Manager Hybrid - Central Manchester (2 days on-site) £80,000-£90,000 + bonus Overview We're supporting a major organisation in the gambling and gaming industry as they look to hire an experienced Software Delivery Manager. This role sits at the heart of a rapidly evolving, regulated technology environment and offers the chance to influence how product, coaching, and delivery functions operate together at scale. You'll provide vision, leadership, and clarity across multiple Agile teams, helping shape product direction, strengthen engineering collaboration, and build a culture rooted in transparency, accountability, and continuous improvement. A strong grasp of OKRs, DORA metrics, and modern delivery frameworks will be essential as you guide teams through transformation and measure what truly drives impact. Key Responsibilities Delivery Leadership Lead and coordinate delivery across multiple domains, aligning work with strategic business outcomes Drive Agile best practice and evolve delivery frameworks for a regulated sector Monitor delivery health using DORA metrics and OKRs, surfacing risks and opportunities early Remove blockers, manage inter-team dependencies, and ensure predictable delivery Use data to support roadmap planning, prioritisation, and performance conversations Product, Coaching & Delivery Integration Understand the product and engineering landscape deeply, including all key players involved Partner with Product to clarify key transformations, objectives, and expected results Bring structure and clarity to design discussions, helping teams define what to build and how to approach it Balance coaching and delivery: ensuring ownership is clear and team effort is allocated effectively Work alongside product leaders to improve processes, refine OKRs, and reinforce continuous improvement Coaching & Team Development Act as both a coach and a leader: promoting openness, new thinking, and better decision-making Encourage teams to understand different perspectives and identify what makes individuals successful Support team growth by providing guidance, transparency, and practical frameworks for improvement Strengthen team culture, productivity, and the ability to work in high-performing environments Leadership & Environment Provide clarity and strong communication that helps people understand goals and expectations Champion a culture where opinions are valued but guided by purpose and direction Maintain awareness of technical, cultural, and environmental factors that influence team performance Foster an environment where people can grow, collaborate, and operate effectively What You'll Bring Essential Experience leading multiple Agile teams or overseeing complex delivery initiatives Strong knowledge of Agile frameworks (Scrum, Kanban, Lean) and scaled models (SAFe, LeSS) Hands-on experience using OKRs and DORA metrics to assess and improve delivery performance Excellent leadership, coaching, and stakeholder management skills Background in digital delivery within regulated industries (gaming, gambling, fintech, etc.) Ability to translate data and insights into tangible improvements Familiarity with DevOps, continuous delivery practices, and high-availability environments Desirable Experience with outcome-based planning and SEI/DORA dashboarding Understanding of large-scale Agile environments Knowledge of Jira, Azure DevOps, Confluence, or similar delivery tooling Agile certifications such as CSM, SAFe, ICAgile, or PMI-ACP Why Join? £80,000-£90,000 salary + 10% bonus + benefits Hybrid working - 2 days weekly in Manchester Opportunity to influence delivery culture, leadership behaviours, and product strategy Join passionate teams who value innovation, growth, and continuous improvement Interested? Apply now or get in touch for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Rothstein Recruitment Ltd
Application Support Manager - AS400 - Core Banking - International Bank
Rothstein Recruitment Ltd
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
02/04/2026
Full time
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
Bluetownonline
Account and Business Development Manager
Bluetownonline
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
02/04/2026
Full time
Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Together Money
Group Head of Testing
Together Money Manchester, Lancashire
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
02/04/2026
Full time
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
CKB Recruitment Ltd
Business Development Manager (Claims)
CKB Recruitment Ltd
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact we d love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who ve been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents and as such are now looking for a results-driven Business Development Manager to lead the charge. You'll be responsible for building and strengthening relationships with key referral partners from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company or working for an insurer or MGA where you have managed broker relationships, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is dependant on experience - £45-£70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
02/04/2026
Full time
A highly respected and rapidly growing Accident Management Company based in Bristol are keen to speak to you if you have a sales/business development background within insurance. This is your chance to play a key role in transforming how the motor trade and insurance industry supports accident victims. If you're ready to drive partnerships, grow your network, and make a genuine impact we d love to hear from you. Plain and simple they want you to join them to drive growth, build relationships and make a difference. They are a growing accident management company specialising in helping drivers who ve been involved in non-fault accidents. Their mission is simple: to take the stress out of the claims process by providing a seamless, professional service from roadside to repair. They are in the process of expanding their network of referral agents and as such are now looking for a results-driven Business Development Manager to lead the charge. You'll be responsible for building and strengthening relationships with key referral partners from independent garages and body shops to insurance brokers, car dealerships, fleet operators, and taxi firms. Your goal is to introduce their accident management services so that they become the trusted go-to solution when your clients customers need help after a non-fault accident. You will be tasked with identifying and approaching potential referral partners within the motor and insurance sectors, promoting the benefits of referring clients to your accident management service. This will include nurturing and growing a pipeline of active agents across your territory, delivering training and support to partners so they understand the process and feel confident referring, being tasked with hitting monthly KPIs for new partner acquisition and referral volumes. You will have the backing of a supportive team here and full training on their services and systems to help you do the job to the best of your abilities. To be considered for this role you will need proven B2B sales experience within the insurance sector, within an accident management or claims company or working for an insurer or MGA where you have managed broker relationships, with strong communication, relationship-building, and negotiation skills. You will also need to be highly self-motivated with a proactive approach and a hunger and drive to grow the network. Please note a Full UK driving licence will be needed (as field-based travel is to be expected). Salary on offer is dependant on experience - £45-£70k+ performance-based commission, company car or allowance. They expect someone to ideally be able to commit to at least 2 days a week in the office.
Senior Product Manager- Nitro
QBS Software
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
02/04/2026
Full time
Position As the Senior Nitro Product Manager at our offices in Ealing, you'll be responsible for the following: Deliver on the Vendor s set target (Revenue, Deal Registrations, Increase Partner/New Logo Count, NRR etc.) Global lead for the vendor but responsible to deliver on set territory, UK&I Plan growth strategies and support marketing events Create GTM strategy regionally and support local Product Managers to execute Invoice a minimum of £30k in MDF for the vendor quarterly Maintain NR % Growth according to company budget every year, i.e. 15%+ Increase the company s success and develop a sustainable strategy within your category Proactively manage the vendor relationship Identify suspects, prospects and drive deal registrations Organise enablement sessions with resellers and support local product managers to do so Engage regularly with top customers for your vendor Act as the bridge between pre/post sales team and customer success team by building their knowledge to ensure effective sales Assist and support the SDRs to acquire new customers for your vendor generating new business and identifying new opportunities Consistently deliver category growth (Rev. / GM) in line with company budgets closely collaborating with Group marketing Strategic planning, development, and management of the respective category with a clear 3-year roadmap Maintain market awareness and understanding of vendor, product range and any direct competitors (distributors) Familiarise yourself with vendor products by attending the training sessions / workshops to be the QBS knowledge holder Arrange sales and technical training (promote USP) Own the pipeline of opportunities from creation to close and meet/exceed monthly sales targets Build, support and manage existing channel relationships and enable/add new resellers to grow regional footprint as well as building multi-level relationships with our channel partners Identify, qualify and on-board new strategic partners and effectively manage the deal registration process Oversee and ensure the renewals pipeline is managed efficiently and in line with the vendor requirement Manage effectively weekly, monthly, and quarterly forecast accuracy, pipeline development and customer satisfaction Ensure that the database for the vendor (prospects & customers) is maintained with the highest quality (CRM / ERP) Collaborate closely with QBS and vendor marketing teams in delivering agreed marketing activities (website, webinars, PRs, tailored campaigns, incentives etc.) Ensure all vendor pricing structures are set at a competitive level whilst maximizing profit Work closely with operations team to obtain SLAs (pricing, quotations etc.). Ensure purchase and delivery processes are smooth and work effectively, including monitoring ETAs from vendors Build and develop a solid reoccurring channel of business for both the vendor and QBS Define, monitor and control of the category relevant KPIs to achieve the OKRs Keep up to date with knowledge of the company s product portfolio To work within a team and ensure a pleasant working environment To continually keep abreast of new procedures and implement when necessary Any other tasks that may occur from day to day within the department Requirements What You'll Bring: 2-3 years experience in product management or similar roles Knowledge of the market and industry Proven track record exceeding sales targets gained in a similar environment Experience and proven ability on analysis, positioning, promoting vendor products to market Proven ability in creating and developing an effective and efficient relationship with vendors and/or customers Strong written and verbal communication skills to communicate with senior management as well as with employees and colleagues Great people/collaborative skills paired with a high level of assertiveness Proficient with Microsoft office Other information Benefits: £54,633 per annum Discretionary bonus scheme Excellent contributory pension scheme Private medical insurance Healthcare scheme Cycle to Work scheme Life cover Online retails discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
GCHQ
Associate Solutions Architect
GCHQ Cheltenham, Gloucestershire
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
02/04/2026
Full time
Salary: £53,496 to £61,686, comprising a basic salary of £50,838 and a concessionary payment of £2,658. The exact salary offered within this range will depend on your skills and experience. An additional Skills Payment is available once your skills level is confirmed, £3,822 for Level 1 or £8,190 for Level 2. Flexible working: We offer a range of working patterns, including full-time, part-time, and compressed hours, with flexible start and finish times to support a healthy work-life balance. While most of our work is carried out on-site due to its sensitive nature, occasional home working may be possible depending on business needs. Find out more about flexible working on our website . GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analy0se and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ, you ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. As an Associate Solutions Architect, you ll join a specialist team delivering technology solutions that underpin some of the UK s most critical national security work. Our work is unique and often cutting-edge, giving you the opportunity to develop deep expertise in an environment unlike any other. Guided by a Senior Solutions Architect, you ll help shape designs, produce architectural artefacts, and support the teams that bring solutions to life. You ll focus on understanding business needs and translating them into solutions, balancing technical constraints, delivery plans, risks and complexity. You'll create designs, documentation and models that align with our architectural standards and strategic direction. As requirements evolve, with the support of your line manager, you'll help answer questions, clarify designs, and adapt solutions to keep projects on track. Occasional travel to sites across the UK will allow you to work closely with colleagues across the organisation. You don't need a degree or specific qualifications to apply; we're interested in your experience and your motivation to support our mission. You'll need a foundational understanding of solution architecture and some experience contributing to the design and delivery of digital or technology solutions. Experience with at least one modern framework, such as TOGAF, NIST or ITIL, is valuable, typically gained through software engineering, infrastructure, or DevOps roles. Effective communication skills and a broad technical foundation will help you explain design decisions to both technical and non-technical audiences, while confidence in influencing and negotiation will help you find solutions that work for everyone. You ll need to think critically and solve problems creatively, as the challenges you encounter here are genuinely unique and rewarding. Adaptability and effective time-management skills are also important, as priorities can shift depending on business needs. When you join us, you ll have a full induction to GCHQ so you can understand who we are and what we do. Once in your role, you ll receive formal and on-the-job training, along with all the support you need to thrive. We re committed to continuous professional development and to providing the space for you to grow, innovate and experiment. Typically, around 20% of your time is dedicated to developing yourself and supporting others. We know that development looks different for everyone, so we ll tailor our support to your learning style, whether that s through books, courses, conferences or stretch assignments. We ll cover the cost of professional qualifications and give you the time and support to achieve them. From day one, you ll have access to mentors and subject-matter experts, and we ll work with you to build a structured development plan aligned with your goals. At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website . To find out more and apply, please visit our website. To be eligible to apply, you must be a British Citizen. If you hold dual nationality, of which one component is British, you will still be considered. Candidates must normally have been resident in the UK for seven out of the last ten years. This is particularly important if you were born outside the UK. We welcome applications from candidates of all ages, and there is no upper age limit. You can apply at 17; if successful, you will not be offered a start date prior to your 18th birthday. Full eligibility details can be found on our website.
Senior Developer - Business Central
QBS Software Alderley Edge, Cheshire
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap. What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management. Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi) Understanding of software development methodologies and best practices. Other information Benefits: KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
02/04/2026
Full time
Position As a Senior Business Central Developer, you will play a vital role in developing & implementing the Business Central ERP platform for the global QBS business and all its entities, leveraging your development skills to provide customisations and enhancements to the Business Central ERP system and the Power platform for D365 Sales/Customer Service & Marketing Insights. You will have the opportunity to work closely with internal stakeholders to develop innovative solutions and contribute to the success of the Group ERP & CRM system. This role will become a key part of the global Change Advisory Board to agree a development roadmap. What You'll Be Doing: Providing second line Business Central support to users in multiple countries. Collaborating with Key Users & Users to understand their business requirements and provide guidance on utilising the system's features and functionalities. Developing customisations and extensions using AL within the Business Central environment, adhering to best practices and coding standards. Developing customisations within the Power Platform to support the enhancement of the D365 Sales, Customer Service & Marketing environment Conducting code reviews and ensure the quality and efficiency of the developed customizations. Collaborating with cross-functional teams, including developers, consultants, and project managers, to deliver high-quality solutions to stakeholders. Documenting technical solutions, issues, and resolutions for internal knowledge sharing and future reference. Staying up-to-date with the latest trends and technologies related to Business Central. Assisting in the testing and deployment of software updates, patches, and new releases of the ERP system. Ensuring adherence SLAs & OLA s and provide excellent customer service to internal & external stakeholders Requirements What You'll Bring: At least 8 years experience in a Business Central developer role. Strong experience in troubleshooting issues in Microsoft Business Central. Proficiency in AL programming language with hands-on experience in developing customisations and extensions within Business Central v20 & later. Experience enhancing & developing D365 Sales, Customer service and customer insights. Proficiency in developing in the Microsoft Power Platform. Solid technical experience & understanding of API integration (REST, SOAP, JSON/XML) Developing EDI or B2B trading workflows Solid understanding of SQL databases and ability to write efficient database queries. Strong problem-solving and analytical skills to identify and resolve technical issues effectively. Excellent communication skills and ability to work collaboratively in a team environment. Detail-oriented with a strong commitment to delivering high-quality work. Ability to manage multiple priorities and work efficiently in a fast-paced environment. Experience with Collaboration & development tools such as Jira, Github, Azure devops or similar for issue tracking, version control and release management. Preferred Skills: Knowledge of SSRS & PowerBI would be beneficial but not essential. Solid understanding of SQL databases and ability to write efficient database queries Experience with integration/middleware platforms (e.g. Boomi) Understanding of software development methodologies and best practices. Other information Benefits: KPI quarterly bonus scheme Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle to work scheme Life cover Online retail discounts Full training and development programme Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Ecs Resource Group Ltd
Head Of Professional Services
Ecs Resource Group Ltd City, London
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
TEC Partners
Senior Agile Delivery Manager
TEC Partners City, Leeds
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.
01/04/2026
Full time
Senior Agile Delivery Manager (Contract) Duration: 12 Months Contract Type: Inside IR35 Day Rate: Up to 600/day via Umbrella + Expenses Location: Leeds, Newcastle or Birmingham (60% Onsite Requirement) Opportunity Overview A large, complex organisation is seeking a Senior Agile Delivery Manager to support the delivery of a newly formed software engineering team. This team will focus on a defined backlog of critical improvements across service security, resilience, testability, and recoverability. This is a hands-on delivery role, not a coordination position. You will operate as an embedded Scrum Master within an active engineering team, working closely with developers, testers, and DevOps engineers to drive high-quality software delivery. The successful candidate will play a key role in ensuring backlogs are technically ready, prioritised, and executable, working in close partnership with architecture and business analysis functions. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager within a live software engineering environment Lead core agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives Actively remove blockers and manage delivery flow, scope, and prioritisation Maintain consistent delivery momentum across sustained build activity Software Delivery & Technical Engagement Work closely with engineers across development, testing, and DevOps Operate effectively within modern software delivery lifecycles Engage confidently in technical discussions, trade-offs, and challenges Support delivery across complex areas such as security, resilience, and recoverability Senior Stakeholder Engagement Influence and challenge senior technical and non-technical stakeholders Provide clear, evidence-based reporting on delivery progress Build trust through transparency and consistent performance Planning, Coordination & Governance Collaborate with Product Managers and technical leads to maintain prioritised backlogs Proactively manage risks, issues, and cross-team dependencies Utilise Jira for detailed planning, tracking, and reporting Support governance and change processes where required Essential Skills and Experience Recent, hands-on experience delivering software within agile engineering teams Proven track record operating as a Scrum Master or Delivery Manager in active build environments Strong understanding of modern software engineering practices, including: Version control (e.g. Git) CI/CD pipelines Cloud-native or platform-based architectures Experience working directly with developers, testers, and DevOps engineers Ability to manage complex delivery risks, dependencies, and backlogs Strong stakeholder management and influencing skills at a senior level High proficiency in Jira for team and programme-level delivery Demonstrable experience aligned to senior capability (e.g. SFIA Level 6 equivalent) CV evidence must clearly outline delivery outcomes, technical context, and problem-solving approach Technical Environment Cloud platforms (e.g. AWS and/or Azure) within active software delivery environments Infrastructure as Code (e.g. Terraform) CI/CD tooling and DevOps practices Automated testing and quality engineering approaches Secure and resilient digital service delivery Desirable Experience Experience working with platform or data engineering teams Exposure to large-scale, regulated or public sector environments Familiarity with service management or change tools (e.g. ServiceNow) Location & Working Pattern Primary locations: Newcastle, Leeds, or Birmingham Minimum 60% on-site presence required Candidates must live within a realistic commuting distance (approximately 90 minutes) for sustained attendance What's on Offer 12-month contract engagement Competitive day rate via umbrella Opportunity to work within a high-impact, delivery-focused engineering environment Exposure to complex, large-scale digital services Application Process For further information or to apply, please get in touch for a confidential discussion.

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