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business analyst project manager
Trinity College London
Lead Business Analyst
Trinity College London London, UK
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
14/05/2026
Full time
Contract:  Permanent, full-time Location:  London (hybrid-working) Closing Date:  29 May 2026 About the role The Lead Business Analyst will lead and manage a team of Business Analysts, overseeing analysis and specification activities across a diverse portfolio of projects. You will be responsible for ensuring the delivery of high-quality business and systems analysis that underpins effective IT solutions aligned with Trinity's enterprise architecture and strategic objectives. Working in close collaboration with Project Managers, technical teams, and the Product team, you will play a key role in translating business needs into technology solutions. Additionally, you will provide leadership in maintaining analysis standards, promoting best practices, and driving continuous improvement across the business analysis function. Your duties will include, but not limited, to the following areas: Team leadership and management Planning and coordination Business analysis and solutions design Testing and implementation support Collaboration across teams Standards, governance and continuous improvement Data awareness   About you Significant experience working as a Business Analyst on complex IT and digital projects across the full software development lifecycle. Proven team leadership or line management experience within a business analysis function. Strong stakeholder management skills, with the ability to engage effectively at all levels of the organisation. Excellent written and verbal communication skills, including the ability to produce high-quality documentation. Strong technical understanding to support the translation of business needs into effective system designs. Experience producing functional and technical specifications and supporting solution design processes. Demonstrable experience in system and user acceptance testing. Ability to plan, estimate, and manage analysis activities across multiple projects. Proficient in a range of analysis techniques, process modelling, and requirements gathering tools. Experience working with agile delivery teams, particularly alongside Product Owners and UX professionals. Understanding of information governance and data protection (e.g. GDPR). Familiarity with enterprise data models and reporting structures. Background in education, assessment, or global organisations. Awareness of product development lifecycles and customer-centric design principles.   Our benefits Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of  benefits  here at Trinity.    Our commitment Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.  We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.  Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. To learn more about our DEI commitment as an equal opportunities employer, please visit our  Equality, diversity and inclusion  page.    How to Apply To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested. Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check. Trinity College London will collect and use your personal information for our recruitment process in accordance with our  Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full  here .
Wolviston Management Services
Site Data Analyst - Finance
Wolviston Management Services
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
29/05/2026
Full time
Site Data Analyst Location: Greatham, Teesside Client: Tioxide Lead SAP PM and site data improvement at a major manufacturing site Tioxide is recruiting for a Site Data Analyst to join the Finance team at Greatham. This is a specialist systems and data role where you will act as the Business Process Owner for the site s Enterprise Asset Management and SAP PM system, supporting IT infrastructure for plant maintenance and helping drive continuous improvement across maintenance systems and processes. You will also support the development of key site systems including the Factory Information System, PI Vision and web-based intelligent interfaces. Working with SAP users, site teams, external suppliers and senior stakeholders, you will provide first-line support, technical guidance, coaching and data-led insight to help improve maintenance performance and business decision-making. What you ll be doing You will: Act as Business Process Owner for SAP PM / Enterprise Asset Management and supporting maintenance systems. Lead continuous improvement of site maintenance systems strategy, including SAP PM and related software. Support and coach a user community of around 100 SAP users. Educate and influence manufacturing teams in the use of SAP and web-based intelligent interfaces. Provide technical support, guidance and solutions to resolve SAP and maintenance system issues. Improve use of SAP Planned Maintenance functionality to support maintenance and reliability processes. Ensure common working practices for master data management across plant areas. Plan and prioritise master data maintenance to support statutory, maintenance and CAPEX programmes. Manage SAP role allocation, ensuring users have appropriate access, training and support. Develop automated reports aligned to business goals for site leadership, engineering managers and other stakeholders. Lead liaison with external suppliers to deliver computer-aided engineering solutions. Manage and develop the site s Aveva PI Vision Factory Information System to support safety, quality, cost and production performance. Promote a positive, values-led culture focused on collaboration, improvement and high standards. Candidate requirements We welcome applications from people who have: HNC, or equivalent knowledge, in an engineering discipline such as mechanical, electrical, chemical or a related subject. Experience delivering SAP Plant Maintenance or Enterprise Asset Management solutions. Experience in asset management, maintenance systems, capital project execution or manufacturing systems. Strong knowledge of SAP PM and maintenance performance metrics such as OEE, MTBF and MTTR. Good IT and data skills, including Excel, PI/FIS or similar systems. Experience developing performance reports, tools or automated reporting. The ability to simplify complex issues and turn data into practical insight. Strong written, verbal communication and facilitation skills. Confidence supporting users, coaching others and working with a wide range of stakeholders. A proactive, curious and continuous improvement mindset. We know people gain skills in different ways. You do not need to meet every point above to apply. If this role interests you and you believe you could make a positive contribution, we would welcome your application. Why join Tioxide? Join Tioxide in a role where your SAP PM, systems and data expertise will directly support maintenance performance, reliability, safety and operational decision-making. You will help shape how site teams use systems, data and reporting to improve performance across a major Teesside manufacturing site. Diversity and inclusion Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, data, systems, finance and technical roles. Tioxide and Wolviston Management Services are happy to discuss reasonable adjustments at any stage of the recruitment process.
Test Manager
Coforge
Role-Test Manager (Airline Domain) Onsite in UAE Looking for a candidate willing to relocate to UAE and perform this role from their. The Test Manager will lead the end-to-end testing lifecycle for airline domain applications, ensuring high quality and on-time delivery of mission-critical systems such as PSS, DCS, Flight Operations, Loyalty, Reservation, Ticketing, NDC/ONE Order, and ancillary platforms. The role involves managing test strategy, planning, execution, reporting, and stakeholder communication across distributed teams. Required Skills & Experience Technical Skills Strong airline domain knowledge across reservation, ticketing, DCS, and/or NDC. Hands-on experience with test management tools such as JIRA, ALM, qTest, Zephyr. Good understanding of APIs (REST/SOAP), XML, JSON, NDC schemas. Knowledge of automation tools (Selenium, Postman, Karate, RestAssured). Experience 8?15+ years in QA/testing, with at least 3+ years in a Test Manager or Test Lead role. Must have experience working on airline or travel industry projects. Education bachelor s degree in engineering/computer science or related field. IATA certifications (optional but a strong plus). Preferred Qualifications Experience with PSS (Amadeus, Sabre, Navitaire, Hitit, Radixx, etc.). Exposure to airline retailing modernization (NDC/One Order). Knowledge of DevOps, CI/CD tools (Jenkins, Azure DevOps). Agile/Scrum certification. Key Responsibilities Test Strategy & Planning Define comprehensive test strategies for complex airline systems (Reservation, Ticketing, DCS, NDC, Crew Management, Airline Retailing). Create test plans, effort estimations, resource planning, risk assessment, and test schedules. Identify test data needs aligned with airline business scenarios (PNR lifecycle, SSRs, EMDs, fares, ancillaries, disruption scenarios). Test Execution Management Lead functional, integration, regression, UAT, and system testing activities. Ensure proper validation of airline domain workflows such as: PNR creation/modification/cancellation Ticketing & reissuance Check-in, boarding & load control Interline & codeshare flows NDC Offer/Order flows Manage test case design, review, traceability, and signoffs. Team & Stakeholder Management Manage onshore/offshore testing teams and allocate tasks efficiently. Collaborate with product owners, architects, business analysts, and development teams. Drive daily/weekly defect triage meetings; ensure effective resolution. Automation & Quality Governance Identify automation opportunities across airline modules. Oversee automation
29/05/2026
Full time
Role-Test Manager (Airline Domain) Onsite in UAE Looking for a candidate willing to relocate to UAE and perform this role from their. The Test Manager will lead the end-to-end testing lifecycle for airline domain applications, ensuring high quality and on-time delivery of mission-critical systems such as PSS, DCS, Flight Operations, Loyalty, Reservation, Ticketing, NDC/ONE Order, and ancillary platforms. The role involves managing test strategy, planning, execution, reporting, and stakeholder communication across distributed teams. Required Skills & Experience Technical Skills Strong airline domain knowledge across reservation, ticketing, DCS, and/or NDC. Hands-on experience with test management tools such as JIRA, ALM, qTest, Zephyr. Good understanding of APIs (REST/SOAP), XML, JSON, NDC schemas. Knowledge of automation tools (Selenium, Postman, Karate, RestAssured). Experience 8?15+ years in QA/testing, with at least 3+ years in a Test Manager or Test Lead role. Must have experience working on airline or travel industry projects. Education bachelor s degree in engineering/computer science or related field. IATA certifications (optional but a strong plus). Preferred Qualifications Experience with PSS (Amadeus, Sabre, Navitaire, Hitit, Radixx, etc.). Exposure to airline retailing modernization (NDC/One Order). Knowledge of DevOps, CI/CD tools (Jenkins, Azure DevOps). Agile/Scrum certification. Key Responsibilities Test Strategy & Planning Define comprehensive test strategies for complex airline systems (Reservation, Ticketing, DCS, NDC, Crew Management, Airline Retailing). Create test plans, effort estimations, resource planning, risk assessment, and test schedules. Identify test data needs aligned with airline business scenarios (PNR lifecycle, SSRs, EMDs, fares, ancillaries, disruption scenarios). Test Execution Management Lead functional, integration, regression, UAT, and system testing activities. Ensure proper validation of airline domain workflows such as: PNR creation/modification/cancellation Ticketing & reissuance Check-in, boarding & load control Interline & codeshare flows NDC Offer/Order flows Manage test case design, review, traceability, and signoffs. Team & Stakeholder Management Manage onshore/offshore testing teams and allocate tasks efficiently. Collaborate with product owners, architects, business analysts, and development teams. Drive daily/weekly defect triage meetings; ensure effective resolution. Automation & Quality Governance Identify automation opportunities across airline modules. Oversee automation
Grow, study and thrive in tech
KPMG Careers
Technology & Engineering Apprenticeship programmes Why a Technology & Engineering Apprenticeship at KPMG? It's an exciting time to join us. Technology is changing the world like never before, it's at the heart of what we do and in the very DNA of our business. As an apprentice, you'll notice the energy from the moment you get here. You'll be immersed in a supportive team with colleagues on hand to help you build the confidence you need to drive digital transformation, both for KPMG and for our clients. Our work is both technical and diverse and our Technology Apprenticeship is designed to support you on your journey to a successful career in technology. You'll explore the interaction between technical systems and the workplace and how to leverage them effectively for maximum business impact. As part of your Apprenticeship, you will cover various specialisms within our Technology Engineering space, such as software development, Cyber, Cloud and DevOps developing all important technical skills; learning languages including C# with a fast-growing Python base. We're reimagining our working practices to ensure you have the skills, workplace tools and technologies and the flexibility to be at your physical and mental best - whether you're working from home, at a client site or in the office. So, when you join our collaborative, 1,500-strong team of connected technologists, you'll be well-prepared to build your skills and grow your network too. With a competitive salary between £25,500 - £28,000, dependent on location, you'll be provided with the financial support to succeed and advance in your career. As an important part of our mission to support the UK in a connected world, you'll help clients anticipate and face some of their biggest challenges and optimise the opportunities that change brings. You'll have the chance to make a meaningful difference in a team that helps build the trust society needs to grow and thrive. Joining us as an apprentice is just the start of an exciting career as you open up all sorts of new opportunities. If you're keen to learn and gain hands on experience as part of an inspiring and supportive team, this is where you belong. Explore Technology & Engineering apprentice programmes Technology is at the heart of what we do and is changing the world like never before, which makes it a really exciting time to join us. Working shoulder to shoulder with our clients, we are pioneering some of the most advanced tech enabled solutions to help them solve some of their biggest business challenges. Our technologists come from a diverse range of backgrounds. Whether fresh out of school or college, or ready to start a new opportunity - we look for people who are curious and passionate about technology; who have a team first mindset, want to learn, are willing to take on early responsibility and relish solving problems. Our work is both technical and diverse and our Technology Apprenticeship is designed to support you on your journey to a successful career in technology. You'll explore the interaction between technical systems and the workplace and how to use them effectively for maximum business impact. You'll study towards a BSc (Hons) in Digital and Technology Solutions over the course of 4 years. Audit Digital & Technology Apprenticeship This programme gives you the chance to shape how technology transforms the way KPMG delivers audits from day one. Throughout the programme you'll work on real life projects building practical skills while contributing to meaningful improvements in the way audits are delivered. Alongside this hands on experience, you'll study for a BSc (Hons) Digital and Technology Solutions degree, supported by coaches, mentors and a strong apprentice community. Throughout the programme you'll develop technical, analytical and problem solving capabilities that open long term opportunities across data analytics, product innovation and technology solutions. If you're curious, collaborative and eager to learn, this programme offers challenge, variety and clear progression. The skills and experience you'll develop during your programme will be dependent on the pathway and team that you join. Your office location will determine which pathway you are assigned to prior to joining KPMG. Apprentices joining our London office will follow the Business Analyst pathway. You will help design, build and support the digital products and solutions that enable KPMG's audit professionals to deliver high quality, digital audits. You'll develop strong problem solving, communication and analytical skills, working with product managers and engineers to gather requirements, refine user stories, test new features and support the successful adoption of our digital products. This role is well suited to collaborative people who are curious about understanding user needs, improving processes and helping turn ideas into practical technology solutions that make our audit work smarter, simpler and more effective.
29/05/2026
Full time
Technology & Engineering Apprenticeship programmes Why a Technology & Engineering Apprenticeship at KPMG? It's an exciting time to join us. Technology is changing the world like never before, it's at the heart of what we do and in the very DNA of our business. As an apprentice, you'll notice the energy from the moment you get here. You'll be immersed in a supportive team with colleagues on hand to help you build the confidence you need to drive digital transformation, both for KPMG and for our clients. Our work is both technical and diverse and our Technology Apprenticeship is designed to support you on your journey to a successful career in technology. You'll explore the interaction between technical systems and the workplace and how to leverage them effectively for maximum business impact. As part of your Apprenticeship, you will cover various specialisms within our Technology Engineering space, such as software development, Cyber, Cloud and DevOps developing all important technical skills; learning languages including C# with a fast-growing Python base. We're reimagining our working practices to ensure you have the skills, workplace tools and technologies and the flexibility to be at your physical and mental best - whether you're working from home, at a client site or in the office. So, when you join our collaborative, 1,500-strong team of connected technologists, you'll be well-prepared to build your skills and grow your network too. With a competitive salary between £25,500 - £28,000, dependent on location, you'll be provided with the financial support to succeed and advance in your career. As an important part of our mission to support the UK in a connected world, you'll help clients anticipate and face some of their biggest challenges and optimise the opportunities that change brings. You'll have the chance to make a meaningful difference in a team that helps build the trust society needs to grow and thrive. Joining us as an apprentice is just the start of an exciting career as you open up all sorts of new opportunities. If you're keen to learn and gain hands on experience as part of an inspiring and supportive team, this is where you belong. Explore Technology & Engineering apprentice programmes Technology is at the heart of what we do and is changing the world like never before, which makes it a really exciting time to join us. Working shoulder to shoulder with our clients, we are pioneering some of the most advanced tech enabled solutions to help them solve some of their biggest business challenges. Our technologists come from a diverse range of backgrounds. Whether fresh out of school or college, or ready to start a new opportunity - we look for people who are curious and passionate about technology; who have a team first mindset, want to learn, are willing to take on early responsibility and relish solving problems. Our work is both technical and diverse and our Technology Apprenticeship is designed to support you on your journey to a successful career in technology. You'll explore the interaction between technical systems and the workplace and how to use them effectively for maximum business impact. You'll study towards a BSc (Hons) in Digital and Technology Solutions over the course of 4 years. Audit Digital & Technology Apprenticeship This programme gives you the chance to shape how technology transforms the way KPMG delivers audits from day one. Throughout the programme you'll work on real life projects building practical skills while contributing to meaningful improvements in the way audits are delivered. Alongside this hands on experience, you'll study for a BSc (Hons) Digital and Technology Solutions degree, supported by coaches, mentors and a strong apprentice community. Throughout the programme you'll develop technical, analytical and problem solving capabilities that open long term opportunities across data analytics, product innovation and technology solutions. If you're curious, collaborative and eager to learn, this programme offers challenge, variety and clear progression. The skills and experience you'll develop during your programme will be dependent on the pathway and team that you join. Your office location will determine which pathway you are assigned to prior to joining KPMG. Apprentices joining our London office will follow the Business Analyst pathway. You will help design, build and support the digital products and solutions that enable KPMG's audit professionals to deliver high quality, digital audits. You'll develop strong problem solving, communication and analytical skills, working with product managers and engineers to gather requirements, refine user stories, test new features and support the successful adoption of our digital products. This role is well suited to collaborative people who are curious about understanding user needs, improving processes and helping turn ideas into practical technology solutions that make our audit work smarter, simpler and more effective.
Global IT Site / Deskside Support Manager
Aurora Energy Research Limited Oxford, Oxfordshire
IT Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
29/05/2026
Full time
IT Global Site Support Manager Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK Description We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora's IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we'd love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs) Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora's SLAs and quality standards Device and Endpoint Management: Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning Implement and enforce consistent policies for endpoint management and proactive device monitoring Conduct periodic device standards assessments to ensure alignment with business needs Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching IT Asset Management: Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle Problem Management: Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents Knowledge Management: Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users Performance Monitoring and Reporting: Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement Provide insights and recommendations to improve service reliability and operational efficiency Skills, Knowledge and Expertise Required attributes Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes Service Management: Familiarity with ITIL processes and service management best practices Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level Desirable attributes Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let's discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.
Senior Business Analyst / Product Consultant (Defence)
Kainos Group plc City, Belfast
Senior Business Analyst / Product Consultant (Defence) page is loaded Senior Business Analyst / Product Consultant (Defence)locations: Homeworker - UK: Belfast: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: JR\_15703# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. As a Product Consultant (Senior Associate) in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. MINIMUM REQUIREMENTS Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). Active SC clereance, Experience in the public defence sector. Extensive experience in a relevant commercial or technical environment. Broad business and technology understanding and a proven awareness of industry trends. Demonstrable experience of delivering as part of an agile team. Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager. Highly effective at translating business requirements into cost-effective functional requirements. Good commercial awareness, always delivering within project constraints. A strong understanding of Agile and Waterfall Project Management delivery methodologies. Able to work flexibly and to tight deadlines. We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial. Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders. DESIRABLE Experience of software development or related problem-solving discipline. Experience of working on client site, delivering high quality digital products. Stakeholder management experience. We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important. Experience mentoring customer Consultant on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.). Active participant in communities of interest (e.g. online groups, speaking at conferences etc.).# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.locations: 3 Locationstime type: Full timeposted on: Posted 13 Days AgoAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
29/05/2026
Full time
Senior Business Analyst / Product Consultant (Defence) page is loaded Senior Business Analyst / Product Consultant (Defence)locations: Homeworker - UK: Belfast: Birminghamtime type: Full timeposted on: Posted Todayjob requisition id: JR\_15703# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. As a Product Consultant (Senior Associate) in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. MINIMUM REQUIREMENTS Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have). Active SC clereance, Experience in the public defence sector. Extensive experience in a relevant commercial or technical environment. Broad business and technology understanding and a proven awareness of industry trends. Demonstrable experience of delivering as part of an agile team. Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills, articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skills, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager. Highly effective at translating business requirements into cost-effective functional requirements. Good commercial awareness, always delivering within project constraints. A strong understanding of Agile and Waterfall Project Management delivery methodologies. Able to work flexibly and to tight deadlines. We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial. Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders. DESIRABLE Experience of software development or related problem-solving discipline. Experience of working on client site, delivering high quality digital products. Stakeholder management experience. We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important. Experience mentoring customer Consultant on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.). Active participant in communities of interest (e.g. online groups, speaking at conferences etc.).# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.locations: 3 Locationstime type: Full timeposted on: Posted 13 Days AgoAt Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
Pontoon
Business Analyst
Pontoon Wokingham, Berkshire
Business Analyst 6 Months - Contract Wokingham (2 days a week on site) Are you a high-caliber Business Analyst ready to take the reins on complex change initiatives? Do you thrive in dynamic environments and have a knack for transforming ambiguity into structured solutions? If so, we want to hear from you! Our client is seeking an experienced and driven Business Analyst who is passionate about uncovering user needs and delivering measurable outcomes. Role Purpose: As a Business Analyst, you'll lead the way in discovery, challenge assumptions, and dive deep into the details of business problems. Your ability to work independently and drive clarity will be key to translating complex challenges into actionable requirements. Core Focus Areas: Proactive Discovery & Problem Framing - Lead structured discovery to understand problems before proposing solutions. - Utilize Design Thinking and Jobs To Be Done (JTBD) frameworks to uncover true user needs. - Facilitate workshops that drive clarity and alignment across teams. Outcome-Led Analysis - Define clear, measurable business and user outcomes, independent of solutions. - Translate complex needs into structured, prioritized outcomes and value statements. - Ensure alignment of analysis to intended benefits and outcomes. Creative & Innovative Thinking - Bring creativity and curiosity into analysis to explore multiple problem-solving approaches. - Proactively test new techniques to enhance requirement quality. - Use scenario modeling, prototyping, and root cause analysis to improve insights. Driving Engagement & Constructive Challenge - Actively drive discussions and provide constructive challenges to stakeholders. - Build strong, trusted relationships while maintaining an objective perspective. - Facilitate alignment across business, technical, and delivery teams. Deconstructing Legacy Thinking - Identify and remove emotional attachments to current processes. - Support stakeholders in envisioning future needs and outcomes. Requirements & Delivery Excellence - Lead end-to-end requirements definition using techniques like user stories and data models. - Develop Implementation Roadmaps with the Product Owner to realize value early. - Own and manage backlogs, ensuring prioritization aligns with value and outcomes. Key Behaviours & Mindset: Proactive - Anticipate problems and drive clarity early. Outcome-focused - Relentlessly aligned to measurable value. Curious & Creative - Explore possibilities beyond the obvious. Challenging - Not afraid to question assumptions constructively. Solution-agnostic - Define "what good looks like" before "how." Influential - Drive decisions across complex stakeholder groups. Skills & Experience: Significant experience as a Business Analyst in digital or transformation environments. Proven ability to navigate between strategic problem framing and detailed analysis. Experience with workshops, process modeling, user journeys, and impact assessments. Track record of producing high-quality outputs at pace. Previous experience as a Product Owner/Manager or in UX roles is advantageous. Why Join Us? This is an incredible opportunity to be part of innovative projects that shape the utilities industry. If you are a proactive, outcome-focused individual who loves to challenge norms and drive change, we want you on our team! Ready to Make an Impact? If you're excited about this opportunity and believe you fit the bill, apply now! Let's create transformative solutions together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
29/05/2026
Contractor
Business Analyst 6 Months - Contract Wokingham (2 days a week on site) Are you a high-caliber Business Analyst ready to take the reins on complex change initiatives? Do you thrive in dynamic environments and have a knack for transforming ambiguity into structured solutions? If so, we want to hear from you! Our client is seeking an experienced and driven Business Analyst who is passionate about uncovering user needs and delivering measurable outcomes. Role Purpose: As a Business Analyst, you'll lead the way in discovery, challenge assumptions, and dive deep into the details of business problems. Your ability to work independently and drive clarity will be key to translating complex challenges into actionable requirements. Core Focus Areas: Proactive Discovery & Problem Framing - Lead structured discovery to understand problems before proposing solutions. - Utilize Design Thinking and Jobs To Be Done (JTBD) frameworks to uncover true user needs. - Facilitate workshops that drive clarity and alignment across teams. Outcome-Led Analysis - Define clear, measurable business and user outcomes, independent of solutions. - Translate complex needs into structured, prioritized outcomes and value statements. - Ensure alignment of analysis to intended benefits and outcomes. Creative & Innovative Thinking - Bring creativity and curiosity into analysis to explore multiple problem-solving approaches. - Proactively test new techniques to enhance requirement quality. - Use scenario modeling, prototyping, and root cause analysis to improve insights. Driving Engagement & Constructive Challenge - Actively drive discussions and provide constructive challenges to stakeholders. - Build strong, trusted relationships while maintaining an objective perspective. - Facilitate alignment across business, technical, and delivery teams. Deconstructing Legacy Thinking - Identify and remove emotional attachments to current processes. - Support stakeholders in envisioning future needs and outcomes. Requirements & Delivery Excellence - Lead end-to-end requirements definition using techniques like user stories and data models. - Develop Implementation Roadmaps with the Product Owner to realize value early. - Own and manage backlogs, ensuring prioritization aligns with value and outcomes. Key Behaviours & Mindset: Proactive - Anticipate problems and drive clarity early. Outcome-focused - Relentlessly aligned to measurable value. Curious & Creative - Explore possibilities beyond the obvious. Challenging - Not afraid to question assumptions constructively. Solution-agnostic - Define "what good looks like" before "how." Influential - Drive decisions across complex stakeholder groups. Skills & Experience: Significant experience as a Business Analyst in digital or transformation environments. Proven ability to navigate between strategic problem framing and detailed analysis. Experience with workshops, process modeling, user journeys, and impact assessments. Track record of producing high-quality outputs at pace. Previous experience as a Product Owner/Manager or in UX roles is advantageous. Why Join Us? This is an incredible opportunity to be part of innovative projects that shape the utilities industry. If you are a proactive, outcome-focused individual who loves to challenge norms and drive change, we want you on our team! Ready to Make an Impact? If you're excited about this opportunity and believe you fit the bill, apply now! Let's create transformative solutions together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Digital Product Management and Innovation Instructor
Decoded
About Decoded We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world - one with unlimited possibilities. Overview We are seeking a full time Digital Product Management and Innovation Instructor to deliver exceptional workshops across our commercial and apprenticeship programmes. This role is dedicated to the delivery of workshops, delivered between 09:00 - 17:00 GMT. The majority of workshops will be 4.5 or 7 hours long (including set up and wrap up time) with 8 hour hackathon workshops delivered less frequently throughout the programmes. There will be in person delivery required for select UK based clients. Infrequently you may be asked to work outside core UK working hours due to the global nature of Decoded's client base. Accountabilities As a Digital Product Management and Innovation Instructor at Decoded, you will be responsible for: Teaching our learning content to groups of apprenticeship learners via virtual and in person workshops Honing your skills as an educator and building your knowledge of andragogy and teaching theory Working with the Learner Success Coaches (LSCs) to ensure apprentices progress through the programme. Each Learner will have the support of an LSC to support them with practical and pastoral guidance. Contributing to product improvement and content development Specific roles & responsibilities Your specific responsibilities are: Workshop preparation and knowledge of content: Comprehensively understand the commercial and apprenticeship curriculums and learning objectives of our programmes Reviewing exercises and other learning materials before a workshop Learning about your learners and the businesses they work for Familiarising yourself with the course structure and content, proactively filling gaps in your knowledge Maintaining a continual learning mindset and strive to advance your knowledge in your specialist domains Facilitation skills Timekeeping Classroom management Atmosphere: both professional and energetic, with good energy and engagement level with learners In person delivery standards to ensure an effective classroom environment Technical issues using Zoom/Teams, Mural, Menti and other key tools Quality of teaching Decode and communicate complex concepts and principles with energy, focus and patience Engaging and captivating the attention of a virtual room of busy professionals Facilitating the learning journey for your audience, and leaving no one behind whilst also providing stimulation for advanced learners Enabling an inclusive, collaborative and respectful learning environment Product Development Support content development of SME content across Product Management and Digital Innovation programmes Contributor to the creation and refactoring of new/existing products by providing SME input and peer review of content Producing materials to support learners with stretch needs, and instructions for technical content to support learning Team reporting & structure You will report into the Portfolio Director of Digital Innovation, in the Product Department. Skills & behaviours We are looking for candidates with a mindset built on: Required Skills and Qualifications Essential Proven experience in digital product management, with the credibility and confidence to teach from real world practice Excellent written, verbal and facilitation skills, with the ability to make complex topics accessible and engaging Strong planning and organisational skills, with the ability to manage preparation, delivery and competing priorities A growth mindset and commitment to continuous improvement in teaching and subject knowledge Confidence working collaboratively in distributed, remote teams Degree level qualification or equivalent relevant industry experience Desirable Experience in AI, machine learning, prompt engineering or adjacent digital innovation topics A recognised teaching, training or assessment qualification Relevant agile, product or AI certifications Experience delivering apprenticeship or commercial training programmes Knowledge of GenAI adoption in business contexts The programmes and topics to be taught by the Instructor in this role include: L4 Digital Product Manager Apprenticeship Data Product Owner Accelerator Digital Product Manager Academy Business Analyst Academy As a bonus, the Instructor would already have sufficient knowledge to teach this programme in addition: L3 Gen AI Champion Apprenticeship What does success look like? Your performance will be measured and driven by: Enabling learners to apply newly learned techniques to their professional environment Delivering regular high quality learning engagements with learners Coaching through the application of techniques that are new to learners Striving for excellence in everything you do: you don't accept mediocrity in yourself or the team around you Solving problems elegantly and creatively: "find a way or make a way" A successful candidate will be expected to achieve the following within 3 months: Autonomous management of learning content development deadlines Autonomous management of workshop delivery Confidence to successfully deliver at least 80% of our Apprenticeship workshops An overall Learner Feedback score +8/10 An overall Teacher KPI score of 75% Who are you? You are: A passionate educator with over 2 years of experience teaching Product Ownership, Business Analysis and Product Management in a commercial setting Invested in sharing knowledge about business innovation practices and methodologies with learners Confident managing your own time to ensure you meet delivery deadlines and stay on top of preparation requirements An excellent and adaptable communicator, verbally and in writing Self motivated and a problem solver who takes initiative Passionate about technology and learning A team player who is eager to improve our programmes wherever possible and contributes to overall morale Always keen to learn, improve and stretch your own knowledge, skills and behaviours Day to day This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery. The Decoded office in Shoreditch is available to all Decoded employees for workshop delivery. This role will involve travel for in person delivery within the UK as required by our customers. Your working hours will be 09:00 - 17:00. Time off in lieu is provided for work outside of these hours. Learning and progression We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines. Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded. Benefits Apart from the above, working at Decoded means you'll get: 33 days leave per year (inclusive of bank holidays) and extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at Decoded's discretion which does not come out of your holiday allowance. Flexible working, including work from home Modern, flexible and fully serviced offices at WeWork in Spitalfields, London Company pension/retirement contributions Health care including dental, medical, and vision and to help you prioritise your wellbeing Travel insurance Social events and all company gatherings Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning A work environment that values creativity, personal growth and collaboration Free monthly lunches Laptop and virtual work equipment kit provided Benefits may differ slightly depending on your location of residence. Salary Up to £55,000 per annum Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment. We also require 2 professional references that come from either of the following: Your HR department, Current or previous manager, Someone senior to you in the business.
29/05/2026
Full time
About Decoded We are Decoded, the pioneers of transformative technology education. We democratise cutting edge skills. We help transform traditional businesses into tech companies. We give our learners the skills and confidence to embrace the future of work. Our products and methodologies have been shaped through our collaboration with some of the largest and most technologically progressive organisations in the world. We use the intelligent, ethical and creative application of technology to lay the foundations for a more productive and promising world - one with unlimited possibilities. Overview We are seeking a full time Digital Product Management and Innovation Instructor to deliver exceptional workshops across our commercial and apprenticeship programmes. This role is dedicated to the delivery of workshops, delivered between 09:00 - 17:00 GMT. The majority of workshops will be 4.5 or 7 hours long (including set up and wrap up time) with 8 hour hackathon workshops delivered less frequently throughout the programmes. There will be in person delivery required for select UK based clients. Infrequently you may be asked to work outside core UK working hours due to the global nature of Decoded's client base. Accountabilities As a Digital Product Management and Innovation Instructor at Decoded, you will be responsible for: Teaching our learning content to groups of apprenticeship learners via virtual and in person workshops Honing your skills as an educator and building your knowledge of andragogy and teaching theory Working with the Learner Success Coaches (LSCs) to ensure apprentices progress through the programme. Each Learner will have the support of an LSC to support them with practical and pastoral guidance. Contributing to product improvement and content development Specific roles & responsibilities Your specific responsibilities are: Workshop preparation and knowledge of content: Comprehensively understand the commercial and apprenticeship curriculums and learning objectives of our programmes Reviewing exercises and other learning materials before a workshop Learning about your learners and the businesses they work for Familiarising yourself with the course structure and content, proactively filling gaps in your knowledge Maintaining a continual learning mindset and strive to advance your knowledge in your specialist domains Facilitation skills Timekeeping Classroom management Atmosphere: both professional and energetic, with good energy and engagement level with learners In person delivery standards to ensure an effective classroom environment Technical issues using Zoom/Teams, Mural, Menti and other key tools Quality of teaching Decode and communicate complex concepts and principles with energy, focus and patience Engaging and captivating the attention of a virtual room of busy professionals Facilitating the learning journey for your audience, and leaving no one behind whilst also providing stimulation for advanced learners Enabling an inclusive, collaborative and respectful learning environment Product Development Support content development of SME content across Product Management and Digital Innovation programmes Contributor to the creation and refactoring of new/existing products by providing SME input and peer review of content Producing materials to support learners with stretch needs, and instructions for technical content to support learning Team reporting & structure You will report into the Portfolio Director of Digital Innovation, in the Product Department. Skills & behaviours We are looking for candidates with a mindset built on: Required Skills and Qualifications Essential Proven experience in digital product management, with the credibility and confidence to teach from real world practice Excellent written, verbal and facilitation skills, with the ability to make complex topics accessible and engaging Strong planning and organisational skills, with the ability to manage preparation, delivery and competing priorities A growth mindset and commitment to continuous improvement in teaching and subject knowledge Confidence working collaboratively in distributed, remote teams Degree level qualification or equivalent relevant industry experience Desirable Experience in AI, machine learning, prompt engineering or adjacent digital innovation topics A recognised teaching, training or assessment qualification Relevant agile, product or AI certifications Experience delivering apprenticeship or commercial training programmes Knowledge of GenAI adoption in business contexts The programmes and topics to be taught by the Instructor in this role include: L4 Digital Product Manager Apprenticeship Data Product Owner Accelerator Digital Product Manager Academy Business Analyst Academy As a bonus, the Instructor would already have sufficient knowledge to teach this programme in addition: L3 Gen AI Champion Apprenticeship What does success look like? Your performance will be measured and driven by: Enabling learners to apply newly learned techniques to their professional environment Delivering regular high quality learning engagements with learners Coaching through the application of techniques that are new to learners Striving for excellence in everything you do: you don't accept mediocrity in yourself or the team around you Solving problems elegantly and creatively: "find a way or make a way" A successful candidate will be expected to achieve the following within 3 months: Autonomous management of learning content development deadlines Autonomous management of workshop delivery Confidence to successfully deliver at least 80% of our Apprenticeship workshops An overall Learner Feedback score +8/10 An overall Teacher KPI score of 75% Who are you? You are: A passionate educator with over 2 years of experience teaching Product Ownership, Business Analysis and Product Management in a commercial setting Invested in sharing knowledge about business innovation practices and methodologies with learners Confident managing your own time to ensure you meet delivery deadlines and stay on top of preparation requirements An excellent and adaptable communicator, verbally and in writing Self motivated and a problem solver who takes initiative Passionate about technology and learning A team player who is eager to improve our programmes wherever possible and contributes to overall morale Always keen to learn, improve and stretch your own knowledge, skills and behaviours Day to day This role can be delivered fully remote, provided the working location has consistently reliable Wifi for workshop delivery. The Decoded office in Shoreditch is available to all Decoded employees for workshop delivery. This role will involve travel for in person delivery within the UK as required by our customers. Your working hours will be 09:00 - 17:00. Time off in lieu is provided for work outside of these hours. Learning and progression We run a dedicated learning calendar to hone craft skills in teaching, leadership, strategy and other relevant disciplines. Quarterly performance reviews embedded within our culture of feedback will ensure you are recognised and rewarded for the value that you bring to Decoded. Benefits Apart from the above, working at Decoded means you'll get: 33 days leave per year (inclusive of bank holidays) and extra tenured holiday enabling team members to gain an additional day for every year you are with us (after the first 2 years) up to a maximum of 8. We also close the office for 2 full weeks at Christmas at Decoded's discretion which does not come out of your holiday allowance. Flexible working, including work from home Modern, flexible and fully serviced offices at WeWork in Spitalfields, London Company pension/retirement contributions Health care including dental, medical, and vision and to help you prioritise your wellbeing Travel insurance Social events and all company gatherings Continuous learning and development. You will be challenged with lots of responsibility and exciting projects in an environment that encourages learning A work environment that values creativity, personal growth and collaboration Free monthly lunches Laptop and virtual work equipment kit provided Benefits may differ slightly depending on your location of residence. Salary Up to £55,000 per annum Decoded is committed to safeguarding and promoting the welfare of young people, and vulnerable adults and expects all staff to share this commitment. All roles involving interaction with learners, or access to sensitive learner data, are subject to mandatory background clearances. Successful candidates will be required to undergo a DBS check; where the role meets the criteria for regulated activity, an Enhanced DBS check (including a barred list check) will be required prior to commencement of employment. We also require 2 professional references that come from either of the following: Your HR department, Current or previous manager, Someone senior to you in the business.
Nominet
Data Engineer
Nominet Oxford, Oxfordshire
Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role This role is for a Data Engineer to enable the Data Analysts to deliver analysis and insights to the rest of the business. You will be part of a Data Engineering team set up to migrate data from a variety of on prem and cloud sources into the Delta Lakehouse provider, Databricks. You will be part of developing and maintaining the full data pipeline stack and will involve many disciplines, including cloud architect, infrastructure as code development, software engineering, and general operational support. What You'll Be Doing Actively participate in the development and maintenance of core data pipelines. Implement and optimize data ingestion, transformation, and integration processes. Ensure all code developed is tested with a suite of unit, integration, and infrastructure tests. Update and maintain documentation on architecture, security, and pipeline code. About You Experience with AWS systems including EC2, S3, CloudWatch and ECS. Experience with non relational databases like Databricks. Experience with data modelling concepts. Experience with Big Data technology Apache Spark. Experience with programming languages and SQL. What To Expect Next 1st stage: Introduction call with a member of the TA team (30 mins). 2nd stage: Hiring manager interview (Onsite, 2 hours including coding). What We Offer Hybrid & Flexible Working. Early Finish Friday - Working week of 34 hours with full time pay (Finish at midday on Friday). 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme. Pension Scheme (Matched to 7%). Annual Bonus Scheme. Family Leave (Enhanced). Electric vehicle scheme with on site charging points. Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits. Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. Job Segment: Cloud, Database, SQL, Technology
29/05/2026
Full time
Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role This role is for a Data Engineer to enable the Data Analysts to deliver analysis and insights to the rest of the business. You will be part of a Data Engineering team set up to migrate data from a variety of on prem and cloud sources into the Delta Lakehouse provider, Databricks. You will be part of developing and maintaining the full data pipeline stack and will involve many disciplines, including cloud architect, infrastructure as code development, software engineering, and general operational support. What You'll Be Doing Actively participate in the development and maintenance of core data pipelines. Implement and optimize data ingestion, transformation, and integration processes. Ensure all code developed is tested with a suite of unit, integration, and infrastructure tests. Update and maintain documentation on architecture, security, and pipeline code. About You Experience with AWS systems including EC2, S3, CloudWatch and ECS. Experience with non relational databases like Databricks. Experience with data modelling concepts. Experience with Big Data technology Apache Spark. Experience with programming languages and SQL. What To Expect Next 1st stage: Introduction call with a member of the TA team (30 mins). 2nd stage: Hiring manager interview (Onsite, 2 hours including coding). What We Offer Hybrid & Flexible Working. Early Finish Friday - Working week of 34 hours with full time pay (Finish at midday on Friday). 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme. Pension Scheme (Matched to 7%). Annual Bonus Scheme. Family Leave (Enhanced). Electric vehicle scheme with on site charging points. Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits. Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. Job Segment: Cloud, Database, SQL, Technology
User Experience Designer - Enterprise
Citibank (Switzerland) AG City, Belfast
For additional information, please review . User Experience Designer - Enterprise Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities: Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education: Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
29/05/2026
Full time
For additional information, please review . User Experience Designer - Enterprise Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.The UX Design Group's primary goal is to research and design products and solutions that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients' needs. Responsibilities: Hold meetings with users, clients, product sponsors and technology to understand project requirements Perform UX research, define IA, user journeys, and create personas Identify metrics and data that can support decision-making Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions Perform relevant testing to validate and inform design decisions Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite Apply a positive and constructive attitude to all feedback Use, and contribute to, the approved design system Adhere to, and improve design standards and best practices Perform detailed handover to development teams, ensuring they have all they need to implement the designs Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed Keep up to date with the latest UX practices, innovations, and tools Ensure all designs comply with ADA/WCAG standards for accessibility Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed Help to train and support junior team members Confidently challenge substandard work by other team members Contribute to the wider UX community of practice Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Proven relevant experience Strong attention to detail & analytical skills Experience delivering with an agile methodology Excellent communication and presentation skills Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc. Experience using design systems Keen interest in, or knowledge of, banking or finance HTML/CSS Development Skills Education: Bachelor's degree/University degree, Master's degree preferred What we'll provide you By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Digital Design Engineering Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
InvitISE Ltd
Business Analyst Project Manager
InvitISE Ltd Manchester, Lancashire
We're looking for a Business Analyst / Project Manager for a Manchester based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. You will need proven experience working with the following: Business analysis and project management across a full system implementation lifecycle Greenfield or new implementation projects, ideally a Case Management or similar system Scoping, requirements gathering and producing clear documentation for development teams Managing offshore development teams and supplier relationships Stakeholder management within a small to mid size organisation Working as a sole BA/PM across the full project lifecycle in a hands on capacity A background in financial services, insurance or legal environments would be highly desirable. Candidates from smaller firms, start ups or boutique environments where they have owned projects end to end are strongly encouraged to apply. Interested? Please apply below.
29/05/2026
Full time
We're looking for a Business Analyst / Project Manager for a Manchester based client on a contract of 12 to 18 months, paying between £400 and £500 per day (Outside IR35). This is predominantly a remote role with occasional travel to the Manchester office, approximately one day per week. This is a greenfield Case Management system implementation, and you will be the sole BA/PM on the project from day one. You will take ownership of scoping, requirements gathering, documentation and stakeholder management through to delivery, working with an offshore development team and managing the supplier relationship throughout. You will need proven experience working with the following: Business analysis and project management across a full system implementation lifecycle Greenfield or new implementation projects, ideally a Case Management or similar system Scoping, requirements gathering and producing clear documentation for development teams Managing offshore development teams and supplier relationships Stakeholder management within a small to mid size organisation Working as a sole BA/PM across the full project lifecycle in a hands on capacity A background in financial services, insurance or legal environments would be highly desirable. Candidates from smaller firms, start ups or boutique environments where they have owned projects end to end are strongly encouraged to apply. Interested? Please apply below.
Finance IT Applications Lead & Principal Business Analyst
OSI Systems, Inc.
OSI Systems, Inc. is looking for a highly experienced IT Applications Manager to lead complex projects focusing on finance systems and business analysis. The role involves ensuring successful implementation of ERP applications, particularly D365, and managing cross-functional teams. Ideal candidates will have at least 5 years of experience in D365/ERP applications and a strong understanding of finance processes. This position offers an opportunity to drive technology improvements across the organization.
29/05/2026
Full time
OSI Systems, Inc. is looking for a highly experienced IT Applications Manager to lead complex projects focusing on finance systems and business analysis. The role involves ensuring successful implementation of ERP applications, particularly D365, and managing cross-functional teams. Ideal candidates will have at least 5 years of experience in D365/ERP applications and a strong understanding of finance processes. This position offers an opportunity to drive technology improvements across the organization.
Project Manager
Lendscape
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
29/05/2026
Full time
Lendscapedelivers market-leading secured lending software to financial institutions worldwide.TheLendscapeDelivery Team is seeking an experienced Project Manager to lead the delivery of customerimplementation andupgradeprojectsfor our Receivable Finance solution.This role will initially be focused on the management of upgrade projects to existingLendscapeclients, but this is expected to evolve to include new system implementations as the company's focus and structure transitions to an increasing product centric way of working and structure. In this role you will own end-to-endprojectdelivery, coordinating a cross-functional team (XFT) of engineers, QAanalystsand business stakeholders to ensure upgrades are delivered on time, within scope and to a high standard of quality. You willalsowork closely with the Commercial Account Management and Service Delivery Management teams to plan and schedule upgrade activity and will act as the primary point of contact for customers throughout the upgrade lifecycle. This is a highly collaborative, customer-facing role that requires strong delivery management skills,knowledge of softwareimplementationlifecycleand understanding of the technical landscape. Key Responsibilities Delivery Management Own the end-to-end project lifecycle for customerimplementations andupgrades of theLendscapeReceivable Finance platform, frominitialscoping through to post-go-live sign-off. Define andmaintaindetailed project plans, ensuring milestones, dependencies and risks are clearlyidentifiedand tracked. Manage multiple concurrent upgrade projects at varying stages of delivery, balancingprioritiesand resources effectively. Maintain a clear audit trail of decisions, change requests,approvalsand project outcomes. Accountable for the financial performance of each project, ensuring delivery within approved budget,maintainingaccurateETCforecasts, proactively flagging financial risks, and coordinating with the Finance team to ensuretimelyinvoicing andappropriate resolutionof any disputes. Maintain a consolidated view of all current and pipeline upgrade and implementation work, including an up-to-date delivery plan, forecast revenue reporting, and resource capacity planning, ensuring risks to either areidentifiedand escalated in a timely manner. Cross-Functional Team (XFT) Leadership Lead and coordinate a cross-functional delivery teamcomprisingsoftware engineers, QA, infrastructure, and business analysts. Run structured sprint or delivery ceremonies including stand-ups, planning sessions,retrospectivesand stakeholder reviews. Provide technical oversight,overall prioritiesand direction on small software development tasks and defect resolution activities that arise during the upgrade process. Work with engineering leads to assess technical scope,identifyrisksand resolve blockersin a timely manner. Foster a collaborative, high-performance team culture with a clear focus on delivery excellence. Stakeholder Engagement Act as the primary project interface for customers during the upgrade lifecycle,maintainingstrong relationships and clear, proactive communication throughout. Collaborate closely with the Commercial Account Management team when planning upgrade timelines to ensure alignment with contractual commitments and account strategy. Support the Service Delivery Management team with upgrade scheduling,resourcingand readiness activities. Collaborate with the LS Support team to align on scope, timelines, and any cross-team dependencies, ensuring a smooth handover back to support upon project completion. Prepare and present project status reports, highlight reports and executive summaries for internal and customer audiences. Manage customer expectations effectively, escalating issues and risks appropriately andin a timely manner. Risk, Issue & Change Management Proactivelyidentify,logand manage risks and issues throughout the project lifecycle, ensuringappropriate mitigationsare in place. Own the change control process, assessing the impact of scope changes and obtaining the necessary approvals beforeproceeding. Escalate critical risks or delivery blockers to theDelivery Managers andDelivery Director with clear options and recommendations. Process & Continuous Improvement Champion consistent use of delivery processes, tooling and documentation standards across new implementation and upgrade projects. Contribute to the ongoing development and improvement of the upgrade deliverymethodology, sharing lessons learned and best practices. Identifyopportunities to reduce delivery timescales and improve the customer upgrade experience. Professional Knowledge & Experience 3+ yearsof experience in a delivery or project management role, withaexperience deliveringsoftware implementations. Demonstrabletrack recordofacting in a lead role indelivering client-facing software implementations/ upgradeson time, within scope and budget, to enterprise or large corporate clients. Experience working within a B2B SaaS or financial software product company. Strong understanding of the fullsoftwareimplementation lifecycle including discovery, requirements gathering, configuration, development management, integration, UAT, and go-live. Experience managing projects with significant software configuration and/or bespoke development components - not purely functional or change management implementations. Proven ability to manage senior client stakeholders. Familiarity with project management methodologies (Agile, Waterfall, Hybrid); PMP, PRINCE2, or equivalent certificationadvantageous. Experience managing project budgets, commercial commitments, and change-order processes. Skills Client & Stakeholder Engagement Exceptional client-facing skills with the ability to build credibility and trust quickly at senior levels. Lead structured project kick-off sessions with customers, ensuring clear alignment on deliverymethodology, project governance expectations, key milestones, and the roles and responsibilities of all parties from the outset. Able to lead executive-level governance forums, prepare board-ready status reporting, and handle difficult conversations with professionalism. Skilled at managing competing stakeholder priorities andmaintainingalignment across complex, multi-party environments. Natural communicator - able to adapt tone and content for technical and non-technical audiences alike. Delivery & Project Management Rigorous and structured approach to project planning, milestone tracking, risk management, and dependency management. Able to hold projects on track through periods of ambiguity, scope pressure, and competing priorities without losing sight of the client commitment. Experience building andmaintainingclear project governanceartefacts projectplans, RAID logs, status reports,steering meeting packs, budget reports, financial forecasts,change logs, and decision registers. Effective use of project management tooling (e.g. Jira,JIRA Plans,MS Project, Smartsheet) to track progress and provide visibility to internal and client-side stakeholders. Confident infacilitatingdiscovery workshops, requirements sessions, process mapping, and future-state design discussions. Strong ownership of project budgets, including close tracking oftimespentagainst plan, transparent reporting ofbudget usageand variances to clients, and proactive escalation of any deviations with material budget impact. Accountable for meeting revenue targets,maintainingaccurateinvoicing schedules, and resolving billing disputes ina timelymanner. Influencing & Communication Strong influencing skills - able to drive accountability internally and with clients without direct authority. Highly developed written and verbal communication skills; produces concise, professional documentation and presentations. Experience driving cultural and behavioural change in complex, regulated client environments. Skilled facilitator - able to run effective steering committees, workshops, retrospectives, and planning sessions with mixed audiences. Analytical Strong problem-solving capability; able to analyse complex delivery situations and turn insight into action. Data-driven approach to delivery management - tracks the right metrics and uses them to inform decisions and client conversations. Ability to think 80/20 and balance thorough delivery governance with pragmatism and commercial awareness. Effective and responsible use of AI tooling to support delivery management tasks. Conducts structured lessons learned sessions at key project milestones and post-delivery, engaging both internal teams and clients toidentifywhat worked well, areas for improvement, and actionable steps to embed those learnings into future delivery practice. Behaviours Customer-first mindset with a genuine commitment to delivering a positive experience. . click apply for full job details
Business Analyst
OSI Systems, Inc. Redhill, Surrey
Overview Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low , medium , and high energy X ray technology-or multiple X ray technologies-to address each customer's unique security application requirements. Location: On site at Redhill Surrey Role Overview We're looking for a talented and proactive Business Analyst to join our team and support enterprise systems across Sales, Supply Chain, Manufacturing, Service, HR, and Finance. This is a dynamic role that blends strategic thinking with hands on problem solving, offering the opportunity to work on projects of varying scale and complexity. You'll collaborate closely with stakeholders across departments to identify opportunities for improvement, resolve application issues, and design innovative solutions that enhance business processes and system functionality. Responsibilities Partner with IT Application Managers to prioritize and deliver business requirements and process enhancements. Engage with business users to identify and implement system and process improvements. Conduct interviews to gather detailed business and technical requirements. Analyze data to identify trends and support strategic decision making. Lead major projects, including requirements gathering, process mapping, test planning, and execution. Ensure compliance with IT standards for documentation, design, use cases, and training materials. Develop reports for ERP, CRM, and BI systems tailored to management and customer needs. Assist in designing data models and databases aligned with business goals. Provide Tier 2 and Tier 3 support for enterprise application issues and queries. Champion the effective use of technology across the organization. Deliver end user training and create comprehensive training guides and documentation. Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the company's Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Bachelor's degree or equivalent professional experience preferred. Minimum 5 years' experience in business analysis, project management, or related fields. At least 3 years' experience with Manufacturing Execution Systems (MES), ideally supporting custom-built solutions. Hands on experience with D365 Finance & Operations and CRM is highly desirable. Strong communication, organizational, and documentation skills.
29/05/2026
Full time
Overview Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low , medium , and high energy X ray technology-or multiple X ray technologies-to address each customer's unique security application requirements. Location: On site at Redhill Surrey Role Overview We're looking for a talented and proactive Business Analyst to join our team and support enterprise systems across Sales, Supply Chain, Manufacturing, Service, HR, and Finance. This is a dynamic role that blends strategic thinking with hands on problem solving, offering the opportunity to work on projects of varying scale and complexity. You'll collaborate closely with stakeholders across departments to identify opportunities for improvement, resolve application issues, and design innovative solutions that enhance business processes and system functionality. Responsibilities Partner with IT Application Managers to prioritize and deliver business requirements and process enhancements. Engage with business users to identify and implement system and process improvements. Conduct interviews to gather detailed business and technical requirements. Analyze data to identify trends and support strategic decision making. Lead major projects, including requirements gathering, process mapping, test planning, and execution. Ensure compliance with IT standards for documentation, design, use cases, and training materials. Develop reports for ERP, CRM, and BI systems tailored to management and customer needs. Assist in designing data models and databases aligned with business goals. Provide Tier 2 and Tier 3 support for enterprise application issues and queries. Champion the effective use of technology across the organization. Deliver end user training and create comprehensive training guides and documentation. Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the company's Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications Bachelor's degree or equivalent professional experience preferred. Minimum 5 years' experience in business analysis, project management, or related fields. At least 3 years' experience with Manufacturing Execution Systems (MES), ideally supporting custom-built solutions. Hands on experience with D365 Finance & Operations and CRM is highly desirable. Strong communication, organizational, and documentation skills.
Junior Data Privacy Analyst Digital & IT London, UK Support Office View Role
Soho House & Co.
Soho House is a global network of private members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the creative industries. The company has unique ventures throughout the UK, EU, NA, LATAM and APAC with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. The Role The Junior Data Privacy Analyst will report directly into the Data Privacy Lead and work alongside another analyst, you will be instrumental in progressing and maintaining the privacy framework and support with the implementation and maintenance of data protection policies and procedures and monitoring the adherence to these policies across the organisation. You will support the business in advising on data privacy requirements in the hospitality industry and cross region in line with the locations of our houses. You will support the Data Privacy team by handing day to day tasks, following established processes to conduct privacy risk assessments, manage consumer rights and other tasks. The Junior Data Privacy Analyst will be instrumental in supporting the maintenance of our privacy framework and fostering a culture of data protection Key Responsibilities Conduct Data Protection Impact Assessments (DPIA's) and Vendor assessments, you will review vendor responses and identify potential privacy risks and compliance gaps. Track the progress of assessments and ensure timely completion. Support with updating and maintaining the Record of Processing activities (RoPA) Liaise with departments and projects to provide data protection advice, whilst guiding and ensuring that the business is aware of data privacy best practices Dealing with Data Subject Access Rights requests, utilising Microsoft Purview software Support with contract reviews Support with maintaining a training and awareness plan and deliver relevant training as well as tracking completion rates and scheduling sessions Maintain our OneTrust Privacy management portal and track incoming requests Maintain policies and documentation Oversee multiple privacy-related mailboxes Document assessment findings and elevate high-risk vendors to the Privacy lead for further review. Monitor and track new and emerging privacy regulations, guidance, and enforcement actions globally. Assist in the preparation of reports and summaries on relevant regulatory developments for internal stakeholders. Provide admin support for projects e.g. sending out assessments and arranging data mapping sessions Experience Required Previous experience in a dedicated data privacy role, ideally 1-2 years experience Excellent understanding of global data privacy requirements, with in-depth knowledge of UK and EU regulations (such as GDPR, etc.). Previous experience in identifying, managing, and mitigating data privacy risks as part of a Privacy team. Able to demonstrate the ability to identify and solve problems. Effective communication and collaboration skills, with confidence presenting in various forums, influencing stakeholders, and contributing across teams. Proactive, and outcome-focused mindset, with keen attention to detail, organisational skills, and the ability to prioritise and drive results independently A collaborative team player who brings a positive, approachable attitude, shares knowledge openly, and engages confidently across business areas. Proven ability to work effectively as a team player is important for supporting a busy department. The ability to manage a workload in a fast-paced environment Benefits Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home Season Ticket Loan In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
29/05/2026
Full time
Soho House is a global network of private members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the creative industries. The company has unique ventures throughout the UK, EU, NA, LATAM and APAC with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. The Role The Junior Data Privacy Analyst will report directly into the Data Privacy Lead and work alongside another analyst, you will be instrumental in progressing and maintaining the privacy framework and support with the implementation and maintenance of data protection policies and procedures and monitoring the adherence to these policies across the organisation. You will support the business in advising on data privacy requirements in the hospitality industry and cross region in line with the locations of our houses. You will support the Data Privacy team by handing day to day tasks, following established processes to conduct privacy risk assessments, manage consumer rights and other tasks. The Junior Data Privacy Analyst will be instrumental in supporting the maintenance of our privacy framework and fostering a culture of data protection Key Responsibilities Conduct Data Protection Impact Assessments (DPIA's) and Vendor assessments, you will review vendor responses and identify potential privacy risks and compliance gaps. Track the progress of assessments and ensure timely completion. Support with updating and maintaining the Record of Processing activities (RoPA) Liaise with departments and projects to provide data protection advice, whilst guiding and ensuring that the business is aware of data privacy best practices Dealing with Data Subject Access Rights requests, utilising Microsoft Purview software Support with contract reviews Support with maintaining a training and awareness plan and deliver relevant training as well as tracking completion rates and scheduling sessions Maintain our OneTrust Privacy management portal and track incoming requests Maintain policies and documentation Oversee multiple privacy-related mailboxes Document assessment findings and elevate high-risk vendors to the Privacy lead for further review. Monitor and track new and emerging privacy regulations, guidance, and enforcement actions globally. Assist in the preparation of reports and summaries on relevant regulatory developments for internal stakeholders. Provide admin support for projects e.g. sending out assessments and arranging data mapping sessions Experience Required Previous experience in a dedicated data privacy role, ideally 1-2 years experience Excellent understanding of global data privacy requirements, with in-depth knowledge of UK and EU regulations (such as GDPR, etc.). Previous experience in identifying, managing, and mitigating data privacy risks as part of a Privacy team. Able to demonstrate the ability to identify and solve problems. Effective communication and collaboration skills, with confidence presenting in various forums, influencing stakeholders, and contributing across teams. Proactive, and outcome-focused mindset, with keen attention to detail, organisational skills, and the ability to prioritise and drive results independently A collaborative team player who brings a positive, approachable attitude, shares knowledge openly, and engages confidently across business areas. Proven ability to work effectively as a team player is important for supporting a busy department. The ability to manage a workload in a fast-paced environment Benefits Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. 50% off Food & Drink, 7 days a week Staff Room Rates Private Health and Dental Care Weekly Pay Life Assurance Up to 50% Staff Discount on Cowshed & Soho Home Season Ticket Loan In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
London Stock Exchange Group
Technical Manager
London Stock Exchange Group
Roles & Responsibilities: Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly engineered information systems, containing software as the major component to meet agreed business needs.This also requires deal with Business/Client on regular basis. Responsibilities & Activities: Lead the team through all phases of project implementation, including functional requirements, technical design, development, unit testing, and user acceptance testing. Collaborate with clients and business partners across different locations. Oversee the development and delivery of software within a highly scalable, distributed, multi-tiered environment. Work with team members using agile methodologies (Scrum/Kanban) to define requirements, acceptance criteria, and design solutions. Ensure that delivery artifacts meet LSEG standards. Demonstrate strong communication skills. Key Relationships: Development Manager /Director/ Architect. Product Manager / Business Analysts/Business Heads. Agile team members. Qualifications & Skills: Bachelor's degree in computer science, Engineering, or an equivalent field with a minimum of 6 years of relevant experience. Proficiency in the following technologies: Cloud platforms: AWS or Azure UI libraries: HTML/CSS, JavaScript/TypeScript, Angular, Node.js Backend: ASP.NET, ASP.NET Core, C#, .NET Framework RESTful Web Services Databases: Oracle / SQL Server (preferred but not mandatory) CI/CD tools and environments: GitHub, GitLab, Jenkins, Jira, Confluence, Docker Experience working in an Agile/Scrum environment Nice to Have: Experience with the following tools: Jira, Confluence, Asana Power BI Automation technologiesProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
29/05/2026
Full time
Roles & Responsibilities: Responsible for the analysis, definition, design, construction, testing, installation, modification, and maintenance of properly engineered information systems, containing software as the major component to meet agreed business needs.This also requires deal with Business/Client on regular basis. Responsibilities & Activities: Lead the team through all phases of project implementation, including functional requirements, technical design, development, unit testing, and user acceptance testing. Collaborate with clients and business partners across different locations. Oversee the development and delivery of software within a highly scalable, distributed, multi-tiered environment. Work with team members using agile methodologies (Scrum/Kanban) to define requirements, acceptance criteria, and design solutions. Ensure that delivery artifacts meet LSEG standards. Demonstrate strong communication skills. Key Relationships: Development Manager /Director/ Architect. Product Manager / Business Analysts/Business Heads. Agile team members. Qualifications & Skills: Bachelor's degree in computer science, Engineering, or an equivalent field with a minimum of 6 years of relevant experience. Proficiency in the following technologies: Cloud platforms: AWS or Azure UI libraries: HTML/CSS, JavaScript/TypeScript, Angular, Node.js Backend: ASP.NET, ASP.NET Core, C#, .NET Framework RESTful Web Services Databases: Oracle / SQL Server (preferred but not mandatory) CI/CD tools and environments: GitHub, GitLab, Jenkins, Jira, Confluence, Docker Experience working in an Agile/Scrum environment Nice to Have: Experience with the following tools: Jira, Confluence, Asana Power BI Automation technologiesProud to share LSEG in the India is Great Place to Work certified (Jun '25 - Jun '26).Learn more about life and purpose of our company directly from India colleagues' video: Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
(Senior) Machine Learning Engineer Office: United Kingdom Remote: UK
Wayfindi
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. (Senior) Machine Learning Engineers at Cleo work on building novel solutions to real-world problems. This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our payments platform. Ultimately, we're looking for a brilliant (Senior) Machine Learning Engineer to join us on our mission to fight for the world's financial health. You'll be leading technical work within a team of adaptable, creative and product-focused engineers, who train & integrate cutting edge machine learning across a variety of products and deploy them into production for millions of users. We understand our customers, we understand their pain, and we are passionate about helping them. Training and fine-tuning models to solve customer problems. Deploying these models into our production environments using our in-house ML platform, which you can read about on our blog:Let's have an Espresso: MLOps at Cleo . Or integrate with LLMs hosted by OpenAI, Anthropic, GCP, AWS and others. Working cross-functionally with backend engineers, data analysts, UX writers, product managers, annotation teams, and others to ship features that improve our users' financial health. Taking the initiative to propose & lead technical work towards problems that were previously unknown or poorly understood. Driving change at the chapter level that affects multiple squads. Mentoring & advising colleagues on their choices of models, architecture, and evaluation, promoting best practices for how we use LLMs. Here are some examples, big and small, of the kinds of product feature work our ML Engineers have taken part in over the last year: Developed deeper understanding of users finances through models extracting meaning from transactional data. Think about your bank statement, how often do you not know what a transaction is? Developed contextual intent classifiers to understand what conversations users are having with Cleo, enabling control of how Cleo should respond Building ML models to understand the actions that users have available to them in Cleo and provide those contextually in conversations Built ML models to understand the risk of customers using bank transaction features and user activity Built models to optimise the payment success for our customers and optimising the costs for the business. Think of this as a two-sided optimisation problem. Whatever problem you tackle, and whichever team you join, your work will directly impact those most in need, helping to improve their financial health. What You'll Need Excellent knowledge of both Data Science (python, SQL) and production tools A deep understanding of probability and statistics fundamentals Big picture thinking to correctly diagnose problems and productionising research Top tier communication skills, to be able to partner with Product and Commercial Leaders Industry-leading contributions to your field, communicated through conferences, blogs, talks, or open-source projects Nice to have Strong experience with additional programming languages, such as Java, Scala, C++ Industry-leading contributions to your field, communicated through conferences, blogs, talks, or open-source projects What do you get for all your hard work? A competitive compensation package (base + equity) with 3-annual reviews, aligned to our termly OKR planning cycles. Mid-level: London, UK Hybrid: £74,266 - £91,000 gross annually UK Remote: £69,699 - £85,000 gross annually Senior- level: London, UK Hybrid: £94,059 - £115,000 gross annually UK Remote: £88,938 - £109,000 gross annually Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Company-wide performance reviews every 4 months Generous pay increases for high-performing team members Equity top-ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer-matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! Final compensation will be determined based on the candidate's seniority, qualifications, skills, and previous experience We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
29/05/2026
Full time
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. (Senior) Machine Learning Engineers at Cleo work on building novel solutions to real-world problems. This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our payments platform. Ultimately, we're looking for a brilliant (Senior) Machine Learning Engineer to join us on our mission to fight for the world's financial health. You'll be leading technical work within a team of adaptable, creative and product-focused engineers, who train & integrate cutting edge machine learning across a variety of products and deploy them into production for millions of users. We understand our customers, we understand their pain, and we are passionate about helping them. Training and fine-tuning models to solve customer problems. Deploying these models into our production environments using our in-house ML platform, which you can read about on our blog:Let's have an Espresso: MLOps at Cleo . Or integrate with LLMs hosted by OpenAI, Anthropic, GCP, AWS and others. Working cross-functionally with backend engineers, data analysts, UX writers, product managers, annotation teams, and others to ship features that improve our users' financial health. Taking the initiative to propose & lead technical work towards problems that were previously unknown or poorly understood. Driving change at the chapter level that affects multiple squads. Mentoring & advising colleagues on their choices of models, architecture, and evaluation, promoting best practices for how we use LLMs. Here are some examples, big and small, of the kinds of product feature work our ML Engineers have taken part in over the last year: Developed deeper understanding of users finances through models extracting meaning from transactional data. Think about your bank statement, how often do you not know what a transaction is? Developed contextual intent classifiers to understand what conversations users are having with Cleo, enabling control of how Cleo should respond Building ML models to understand the actions that users have available to them in Cleo and provide those contextually in conversations Built ML models to understand the risk of customers using bank transaction features and user activity Built models to optimise the payment success for our customers and optimising the costs for the business. Think of this as a two-sided optimisation problem. Whatever problem you tackle, and whichever team you join, your work will directly impact those most in need, helping to improve their financial health. What You'll Need Excellent knowledge of both Data Science (python, SQL) and production tools A deep understanding of probability and statistics fundamentals Big picture thinking to correctly diagnose problems and productionising research Top tier communication skills, to be able to partner with Product and Commercial Leaders Industry-leading contributions to your field, communicated through conferences, blogs, talks, or open-source projects Nice to have Strong experience with additional programming languages, such as Java, Scala, C++ Industry-leading contributions to your field, communicated through conferences, blogs, talks, or open-source projects What do you get for all your hard work? A competitive compensation package (base + equity) with 3-annual reviews, aligned to our termly OKR planning cycles. Mid-level: London, UK Hybrid: £74,266 - £91,000 gross annually UK Remote: £69,699 - £85,000 gross annually Senior- level: London, UK Hybrid: £94,059 - £115,000 gross annually UK Remote: £88,938 - £109,000 gross annually Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Company-wide performance reviews every 4 months Generous pay increases for high-performing team members Equity top-ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer-matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! Final compensation will be determined based on the candidate's seniority, qualifications, skills, and previous experience We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
Senior Data Analyst
Beyond Sports Basingstoke, Hampshire
Senior Data Analyst At Beyond Sports, we're redefining how fans experience sport, using data, technology, and creativity to power digital products that reach millions around the world. We're looking for a Senior Data Analyst who's not just passionate about data, but excited by its power to influence product decisions, elevate user experiences, and deliver real commercial impact. If you enjoy turning complex data into clear, actionable insights and want to see your work come to life in products used by global sports audiences, this could be the job for you! What You'll Be Doing You'll sit at the heart of our product and delivery teams, helping shape decisions with data and driving measurable improvements across multiple workstreams. Own and deliver analytics strategies across client and internal projects Turn business questions into meaningful tracking, dashboards, and insights Build intuitive data visualisations that non-technical stakeholders can act on Partner with engineers to ensure robust, accurate tracking implementations Drive performance improvements through experimentation (A/B & multivariate testing) Provide clear, actionable recommendations that influence product direction Champion data best practices across teams and clients Support launches with QA and ensure performance is optimised post-release What Makes You a Great Fit You're comfortable working across teams, confident with stakeholders, and able to bridge the gap between data and decision-making. Strong experience with tools like Google Analytics, Google Tag Manager, BigQuery, Firebase, and Looker Studio (or similar) Experience running and analysing experiments (A/B, multivariate testing, surveys) Ability to use statistical methods (e.g. R or similar) to uncover insights Proven track record working with product, design, and engineering teams Confidence working with clients and translating their needs into analytics solutions Solid understanding of data layers and digital tracking (web/app) Familiarity with tools like Jira, Confluence, Tableau, Adobe Analytics, or similar Google Analytics certification (a plus) Why You'll Love It Here Impact at scale - your work will influence products used by millions of sports fans globally High-profile clients - collaborate with some of the biggest names in sport Ownership & autonomy - shape analytics strategy, not just report on it Modern data stack - work with leading tools and evolving technologies Collaborative culture - work closely with talented product, design, and engineering teams Passion for sport - be part of an environment that genuinely lives and breathes sport
29/05/2026
Full time
Senior Data Analyst At Beyond Sports, we're redefining how fans experience sport, using data, technology, and creativity to power digital products that reach millions around the world. We're looking for a Senior Data Analyst who's not just passionate about data, but excited by its power to influence product decisions, elevate user experiences, and deliver real commercial impact. If you enjoy turning complex data into clear, actionable insights and want to see your work come to life in products used by global sports audiences, this could be the job for you! What You'll Be Doing You'll sit at the heart of our product and delivery teams, helping shape decisions with data and driving measurable improvements across multiple workstreams. Own and deliver analytics strategies across client and internal projects Turn business questions into meaningful tracking, dashboards, and insights Build intuitive data visualisations that non-technical stakeholders can act on Partner with engineers to ensure robust, accurate tracking implementations Drive performance improvements through experimentation (A/B & multivariate testing) Provide clear, actionable recommendations that influence product direction Champion data best practices across teams and clients Support launches with QA and ensure performance is optimised post-release What Makes You a Great Fit You're comfortable working across teams, confident with stakeholders, and able to bridge the gap between data and decision-making. Strong experience with tools like Google Analytics, Google Tag Manager, BigQuery, Firebase, and Looker Studio (or similar) Experience running and analysing experiments (A/B, multivariate testing, surveys) Ability to use statistical methods (e.g. R or similar) to uncover insights Proven track record working with product, design, and engineering teams Confidence working with clients and translating their needs into analytics solutions Solid understanding of data layers and digital tracking (web/app) Familiarity with tools like Jira, Confluence, Tableau, Adobe Analytics, or similar Google Analytics certification (a plus) Why You'll Love It Here Impact at scale - your work will influence products used by millions of sports fans globally High-profile clients - collaborate with some of the biggest names in sport Ownership & autonomy - shape analytics strategy, not just report on it Modern data stack - work with leading tools and evolving technologies Collaborative culture - work closely with talented product, design, and engineering teams Passion for sport - be part of an environment that genuinely lives and breathes sport
PMO Analyst
LGT Vestra LLP
LGT Wealth Management UK LLP is a UK based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The Change Team are responsible for all Change across the Business to ensure that we deliver against the long term business strategy. We play a pivotal role in bringing technology and the business together. The team are responsible for driving innovation, engaging with all business units to ensure we continue to challenge and improve our processes, systems, products and services to ensure we are positioned to meet the future expectations of our clients and support the growth of the business. At our core, the team are responsible for Project Governance, Change Management and Project Delivery. Brief Role Objective We are looking for an experienced PMO Analyst to join us as we continue build out our capability in the Change Team as a strategic asset to LGT WM. Following a review of our Business and Technology Strategy, alongside a busy Change Portfolio with projects ranging from new system implementations to regulatory change, we are also undertaking a digital transformation programme which includes significant change to our technology platforms as well as business adoption of new processes and systems. The role requires a candidate who can both roll up their sleeves to get involved with the detail, whilst leveraging their expertise to help continue driving us to deliver Change to a higher standard. The candidate should draw on their previous experience to demonstrate what "good" Project Governance and control outcomes and deliverables look like. The role will support the entire Change Portfolio rather than being dedicated to any one project. At LGT, our expectation is that the Project Managers are responsible for complying with our Project Governance / directives themselves. The role will offer the successful candidate the opportunity to gain hands on experience in running and managing smaller projects themselves - demonstrating good project governance in a practical manner. Key Responsibilities Project / programme monitoring & reporting - cross referencing, analysing and challenging where appropriate. Arranges Change Board meetings and ensures critical stakeholders are in attendance. Produce and distribute relevant material by reviewing, challenging and consolidating all project status reports and captures minutes / actions at the Board meetings. Follows up on actions following the meetings and can answer queries from stakeholders. RAID management - maintain and monitor RAID logs. Identifying and monitoring key performance indicators that may highlight capacity / capability constraints and over commitment of resources or changes to particular areas. Ensures adherence to governance processes and coordinates the change control process for projects / change requests. Contributes to development and continuous improvement of PMO community. Runs smaller initiatives / projects as a Project Manager Your profile Key Skills and Technical Requirements: Proven ability to deliver high quality documentation, presentations, reports and other outputs in a fast paced environment. Excellent organisational skills with the ability to handle a diverse workload and prioritise amid conflicting demands Strong verbal and written communication capabilities across all levels of the organisation. Able to produce clear written material and communicate technical information in a clear and understandable manner to non-technical stakeholders. Able to challenge constructively whilst maintaining excellent working relationships with the Change team and key stakeholders. Strong analytical skills with the ability to interpret multiple sources of data and draw conclusions and derive recommendations. Demonstrate a strong sense of ownership and the ability to follow tasks through to completion. Strong communication and interpersonal skills, with the ability to communicate effectively and professionally. Experience as a PMO analyst in a regulated environment (e.g. banking / financial services / wealth management) working across a portfolio of projects covering business change and IT. Strong understanding of regulatory and reporting requirements. Proven stakeholder management experience and relationship building skills. Excellent MS Office skills, including Powerpoint and Excel. Experience using JIRA and Confluence. Demonstrating experience in Agile is beneficial as we move from Waterfall to Agile across our delivery
29/05/2026
Full time
LGT Wealth Management UK LLP is a UK based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. Alongside the LLP we also have two other entities which focus on US and Jersey based clients. Our head office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted to each of our clients' needs. Our mission is to create long term value for all stakeholders. Our culture encourages individuals to generate, develop and implement ideas which will strengthen our business. Belonging, respect, integrity, conviction and entrepreneurship are our core values. As our brand recognition grows, we are fast becoming an employer of choice in our sector. We have over £29 billion in funds under management and circa 700 staff. Business Unit: The Change Team are responsible for all Change across the Business to ensure that we deliver against the long term business strategy. We play a pivotal role in bringing technology and the business together. The team are responsible for driving innovation, engaging with all business units to ensure we continue to challenge and improve our processes, systems, products and services to ensure we are positioned to meet the future expectations of our clients and support the growth of the business. At our core, the team are responsible for Project Governance, Change Management and Project Delivery. Brief Role Objective We are looking for an experienced PMO Analyst to join us as we continue build out our capability in the Change Team as a strategic asset to LGT WM. Following a review of our Business and Technology Strategy, alongside a busy Change Portfolio with projects ranging from new system implementations to regulatory change, we are also undertaking a digital transformation programme which includes significant change to our technology platforms as well as business adoption of new processes and systems. The role requires a candidate who can both roll up their sleeves to get involved with the detail, whilst leveraging their expertise to help continue driving us to deliver Change to a higher standard. The candidate should draw on their previous experience to demonstrate what "good" Project Governance and control outcomes and deliverables look like. The role will support the entire Change Portfolio rather than being dedicated to any one project. At LGT, our expectation is that the Project Managers are responsible for complying with our Project Governance / directives themselves. The role will offer the successful candidate the opportunity to gain hands on experience in running and managing smaller projects themselves - demonstrating good project governance in a practical manner. Key Responsibilities Project / programme monitoring & reporting - cross referencing, analysing and challenging where appropriate. Arranges Change Board meetings and ensures critical stakeholders are in attendance. Produce and distribute relevant material by reviewing, challenging and consolidating all project status reports and captures minutes / actions at the Board meetings. Follows up on actions following the meetings and can answer queries from stakeholders. RAID management - maintain and monitor RAID logs. Identifying and monitoring key performance indicators that may highlight capacity / capability constraints and over commitment of resources or changes to particular areas. Ensures adherence to governance processes and coordinates the change control process for projects / change requests. Contributes to development and continuous improvement of PMO community. Runs smaller initiatives / projects as a Project Manager Your profile Key Skills and Technical Requirements: Proven ability to deliver high quality documentation, presentations, reports and other outputs in a fast paced environment. Excellent organisational skills with the ability to handle a diverse workload and prioritise amid conflicting demands Strong verbal and written communication capabilities across all levels of the organisation. Able to produce clear written material and communicate technical information in a clear and understandable manner to non-technical stakeholders. Able to challenge constructively whilst maintaining excellent working relationships with the Change team and key stakeholders. Strong analytical skills with the ability to interpret multiple sources of data and draw conclusions and derive recommendations. Demonstrate a strong sense of ownership and the ability to follow tasks through to completion. Strong communication and interpersonal skills, with the ability to communicate effectively and professionally. Experience as a PMO analyst in a regulated environment (e.g. banking / financial services / wealth management) working across a portfolio of projects covering business change and IT. Strong understanding of regulatory and reporting requirements. Proven stakeholder management experience and relationship building skills. Excellent MS Office skills, including Powerpoint and Excel. Experience using JIRA and Confluence. Demonstrating experience in Agile is beneficial as we move from Waterfall to Agile across our delivery
Senior Business Analyst / Product Consultant (Healthcare)
Kainos Group plc City, Belfast
# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. As a Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have) UK public sector or healthcare experience Extensive experience in a relevant commercial or technical environment Broad business and technology understanding and a proven awareness of industry trends Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills , articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skill s, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager Highly effective at translating business requirements into cost-effective functional requirements Good commercial awareness, always delivering within project constraints A strong understanding of Agile and Waterfall Project Management delivery methodologies Able to work flexibly and to tight deadlines We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders Desirable: Experience of software development or related problem-solving discipline Experience of working on client site, delivering high-quality digital products. Stakeholder management experience We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important Experience mentoring customer on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.) Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
29/05/2026
Full time
# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. As a Senior Business Analyst in Kainos, you will be responsible for ensuring that your team has a good understanding of business needs so that our customer solutions meet the needs of them and their users. You will be responsible for articulating problems and processes in ways understood by all stakeholders - both business and technical, and for facilitating the analysis and design of cost-effective software solutions that impact users worldwide. Minimum Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role in a consulting environment is a must-have) UK public sector or healthcare experience Extensive experience in a relevant commercial or technical environment Broad business and technology understanding and a proven awareness of industry trends Proficient in stakeholder management, sensitive to the needs of each stakeholder yet comfortable to challenge where appropriate Excellent user story creation skills , articulating the business needs in a format that is easily consumable by the scrum team (2 years, backlog management, refinement sessions, customers pre-sales, requirements, and priorities and value) talk to end users Strong business process modelling skill s, capturing existing processes, designing new processes and presenting processes to achieve buy-in Competent facilitator of small groups to achieve focused outcomes. (dev teams, product approval committee, delivery manager Highly effective at translating business requirements into cost-effective functional requirements Good commercial awareness, always delivering within project constraints A strong understanding of Agile and Waterfall Project Management delivery methodologies Able to work flexibly and to tight deadlines We all work in teams here in Kainos - a proven ability of strong team skills, including working in a multi-disciplinary team is crucial Good verbal and written communication skills, with the ability to communicate with a variety of stakeholders Desirable: Experience of software development or related problem-solving discipline Experience of working on client site, delivering high-quality digital products. Stakeholder management experience We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important Experience mentoring customer on good story writing techniques Agile and waterfall project experience across a range of methodologies (across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, etc.) Active participant in communities of interest (e.g. online groups, speaking at conferences etc.)# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .

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