Business Analyst

Business Analyst

6 Months - Contract

Wokingham (2 days a week on site)

Are you a high-caliber Business Analyst ready to take the reins on complex change initiatives? Do you thrive in dynamic environments and have a knack for transforming ambiguity into structured solutions? If so, we want to hear from you! Our client is seeking an experienced and driven Business Analyst who is passionate about uncovering user needs and delivering measurable outcomes.

Role Purpose:
As a Business Analyst, you'll lead the way in discovery, challenge assumptions, and dive deep into the details of business problems. Your ability to work independently and drive clarity will be key to translating complex challenges into actionable requirements.

Core Focus Areas:

1. Proactive Discovery & Problem Framing
   - Lead structured discovery to understand problems before proposing solutions.
   - Utilize Design Thinking and Jobs To Be Done (JTBD) frameworks to uncover true user needs.
   - Facilitate workshops that drive clarity and alignment across teams.
2. Outcome-Led Analysis
   - Define clear, measurable business and user outcomes, independent of solutions.
   - Translate complex needs into structured, prioritized outcomes and value statements.
   - Ensure alignment of analysis to intended benefits and outcomes.
3. Creative & Innovative Thinking
   - Bring creativity and curiosity into analysis to explore multiple problem-solving approaches.
   - Proactively test new techniques to enhance requirement quality.
   - Use scenario modeling, prototyping, and root cause analysis to improve insights.
4. Driving Engagement & Constructive Challenge
   - Actively drive discussions and provide constructive challenges to stakeholders.
   - Build strong, trusted relationships while maintaining an objective perspective.
   - Facilitate alignment across business, technical, and delivery teams.
5. Deconstructing Legacy Thinking
   - Identify and remove emotional attachments to current processes.
   - Support stakeholders in envisioning future needs and outcomes.
6. Requirements & Delivery Excellence
   - Lead end-to-end requirements definition using techniques like user stories and data models.
   - Develop Implementation Roadmaps with the Product Owner to realize value early.
   - Own and manage backlogs, ensuring prioritization aligns with value and outcomes.

Key Behaviours & Mindset:

• Proactive - Anticipate problems and drive clarity early.
• Outcome-focused - Relentlessly aligned to measurable value.
• Curious & Creative - Explore possibilities beyond the obvious.
• Challenging - Not afraid to question assumptions constructively.
• Solution-agnostic - Define "what good looks like" before "how."
• Influential - Drive decisions across complex stakeholder groups.

Skills & Experience:

• Significant experience as a Business Analyst in digital or transformation environments.
• Proven ability to navigate between strategic problem framing and detailed analysis.
• Experience with workshops, process modeling, user journeys, and impact assessments.
• Track record of producing high-quality outputs at pace.
• Previous experience as a Product Owner/Manager or in UX roles is advantageous.

Why Join Us?
This is an incredible opportunity to be part of innovative projects that shape the utilities industry. If you are a proactive, outcome-focused individual who loves to challenge norms and drive change, we want you on our team!

Ready to Make an Impact?
If you're excited about this opportunity and believe you fit the bill, apply now! Let's create transformative solutions together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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