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Apprentice Bid Administrator
United Living Group Warrington, Cheshire
Apprentice Bid AdministratorApplylocations: Warrington - Clearwater 3time type: Full timeposted on: Posted Todayjob requisition id: JR100516United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.We are looking for an Apprentice to join our Energy business who design, build, and maintain critical national infrastructure on behalf of UK energy transmission and distribution network owners. You will join our work winning team, who are responsible for writing tender submissions and reviewing documentation to secure new contracts for the business. Some of your key responsibilities will include: Planning and organising bids and tender submissions to clients and keeping track of key dates ensure deadlines are achieved. Setting up meetings for each tender and ensuring everyone is aware of deadlines, milestones and is prepped. Extracting key information out of client documents and summarising for the team. Planning and writing simple responses to client questions. Monitoring key portals and sources of new tender opportunities for the business. Managing the bid library to ensure it contains latest company information and project case studies. Carrying out market research on clients, competitors and latest developments in the industry. Updating CRM systems with latest tender dates, opportunities and progress tracking. Organising and supporting industry, corporate hospitality events. Booking venues and accommodation, organising presentation materials, trade stands etc.As an Apprentice with United Infrastructure, you'll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You'll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.In order to fully develop in your role, you will be enrolled onto the L3 Bid and Proposals Coordinator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Academic Entry Requirements In order to be successful in this role, we would like you to have already achieved, or be predicted to achieve by Summer 2026: 5 GCSEs at Grade 9-4/A -C including English and Mathematics Good IT skills and able to use Microsoft Office packages, particularly Excel Good organisation, time management, attention to detail and communication skillsYou must also be available to start full-time work by August 2026 and have: The commitment to live and breathe our company values during your work and studies. The motivation and dedication to successfully complete your apprenticeship programme. Please note, as this is an apprenticeship programme, in order to be eligible to apply you must not already have an equivalent level or higher qualification in the occupational area, or significant work experience. Upon successful completion of your programme, you will achieve: Level 3 Bid and Proposal Coordinator Apprenticeship. Eligible for membership of the Association of Bid and Proposal Management Professionals (APMP)Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
22/06/2026
Full time
Apprentice Bid AdministratorApplylocations: Warrington - Clearwater 3time type: Full timeposted on: Posted Todayjob requisition id: JR100516United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.We are looking for an Apprentice to join our Energy business who design, build, and maintain critical national infrastructure on behalf of UK energy transmission and distribution network owners. You will join our work winning team, who are responsible for writing tender submissions and reviewing documentation to secure new contracts for the business. Some of your key responsibilities will include: Planning and organising bids and tender submissions to clients and keeping track of key dates ensure deadlines are achieved. Setting up meetings for each tender and ensuring everyone is aware of deadlines, milestones and is prepped. Extracting key information out of client documents and summarising for the team. Planning and writing simple responses to client questions. Monitoring key portals and sources of new tender opportunities for the business. Managing the bid library to ensure it contains latest company information and project case studies. Carrying out market research on clients, competitors and latest developments in the industry. Updating CRM systems with latest tender dates, opportunities and progress tracking. Organising and supporting industry, corporate hospitality events. Booking venues and accommodation, organising presentation materials, trade stands etc.As an Apprentice with United Infrastructure, you'll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You'll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.In order to fully develop in your role, you will be enrolled onto the L3 Bid and Proposals Coordinator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme. Academic Entry Requirements In order to be successful in this role, we would like you to have already achieved, or be predicted to achieve by Summer 2026: 5 GCSEs at Grade 9-4/A -C including English and Mathematics Good IT skills and able to use Microsoft Office packages, particularly Excel Good organisation, time management, attention to detail and communication skillsYou must also be available to start full-time work by August 2026 and have: The commitment to live and breathe our company values during your work and studies. The motivation and dedication to successfully complete your apprenticeship programme. Please note, as this is an apprenticeship programme, in order to be eligible to apply you must not already have an equivalent level or higher qualification in the occupational area, or significant work experience. Upon successful completion of your programme, you will achieve: Level 3 Bid and Proposal Coordinator Apprenticeship. Eligible for membership of the Association of Bid and Proposal Management Professionals (APMP)Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
CCaaS Solutions Designer for Contact Centre
慨正橡扯 City, Belfast
About the role The Solutions Designer supports BT Business by shaping, designing, and pricing standard contact centre solutions that help our sales teams win and grow profitable business. Working closely with sales specialists, customers, and internal technical teams, the role focuses on translating customer contact centre requirements into clear, scalable, and commercially sound CCaaS solutions. This role provides exposure to leading cloud contact centre platforms and offers strong development opportunities within solutions design and customer experience. What you'll be doing - Supports sales specialists by reviewing Statements of Requirement and consulting with customers to clarify contact centre needs, priorities, and desired outcomes. - Designs and prices standard cloud contact centre solutions using BT's CCaaS and UCaaS portfolio, including platforms such as Genesys, Five9, Webex Contact Centre, RingCX, and Anywhere365. - Works with internal BT teams (Technical Presales, Product, Pricing Support) and external vendors to build accurate, compliant, and commercially viable solutions. - Produces customer facing solution documentation, presentations, and pricing summaries, supporting proposal development and deal progression. - Manages solution pricing activities in line with BT governance processes, including vendor deal registration and internal approvals. - Supports solution handover to delivery teams, ensuring designs are clearly documented and aligned to customer expectations. Essential Skills / Experience - Experience in a contact centre, telecoms, CCaaS/UCaaS, solutions design, or pre sales environment - Ability to consult with customers and translate requirements into structured, standardised solutions - Understanding of contact centre concepts such as call routing, agent environments, integrations, and cloud based platforms - Effective communication, with confidence engaging technical and non technical stakeholders - Well organised, able to manage multiple opportunities and priorities simultaneously Desirable Skills / Experience - Hands on experience or certifications with CCaaS or UCaaS platforms (e.g. Genesys, Five9, Webex, NICE, Amazon Connect) - Experience supporting pricing, proposals, or commercial governance within a sales environment - Awareness of wider telecoms, connectivity, security, or PCI compliant solutions - Interest in emerging contact centre technologies, including AI driven customer experience capabilities Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
22/06/2026
Full time
About the role The Solutions Designer supports BT Business by shaping, designing, and pricing standard contact centre solutions that help our sales teams win and grow profitable business. Working closely with sales specialists, customers, and internal technical teams, the role focuses on translating customer contact centre requirements into clear, scalable, and commercially sound CCaaS solutions. This role provides exposure to leading cloud contact centre platforms and offers strong development opportunities within solutions design and customer experience. What you'll be doing - Supports sales specialists by reviewing Statements of Requirement and consulting with customers to clarify contact centre needs, priorities, and desired outcomes. - Designs and prices standard cloud contact centre solutions using BT's CCaaS and UCaaS portfolio, including platforms such as Genesys, Five9, Webex Contact Centre, RingCX, and Anywhere365. - Works with internal BT teams (Technical Presales, Product, Pricing Support) and external vendors to build accurate, compliant, and commercially viable solutions. - Produces customer facing solution documentation, presentations, and pricing summaries, supporting proposal development and deal progression. - Manages solution pricing activities in line with BT governance processes, including vendor deal registration and internal approvals. - Supports solution handover to delivery teams, ensuring designs are clearly documented and aligned to customer expectations. Essential Skills / Experience - Experience in a contact centre, telecoms, CCaaS/UCaaS, solutions design, or pre sales environment - Ability to consult with customers and translate requirements into structured, standardised solutions - Understanding of contact centre concepts such as call routing, agent environments, integrations, and cloud based platforms - Effective communication, with confidence engaging technical and non technical stakeholders - Well organised, able to manage multiple opportunities and priorities simultaneously Desirable Skills / Experience - Hands on experience or certifications with CCaaS or UCaaS platforms (e.g. Genesys, Five9, Webex, NICE, Amazon Connect) - Experience supporting pricing, proposals, or commercial governance within a sales environment - Awareness of wider telecoms, connectivity, security, or PCI compliant solutions - Interest in emerging contact centre technologies, including AI driven customer experience capabilities Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: 10% on target annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalizedmaternity, paternity, and adoption leave - 18weeks'full pay and 8weeks'half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase scheme With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
BT Group
Solutions Designer - Contact Centre
BT Group City, Belfast
Job DescriptionJob Title: Solutions Designer - Contact CentreReq ID: 57763Job Function: Sales and CommercialPosting Start Date: 19/06/2026Posting End Date:Division: UK BusinessJob Location: GBR Belfast - Riverside Tower, GBR-Birmingham-Three Snowhill, GBR Bristol - Assembly, GBR Glasgow - Alexndr Bain Hse, GBR-Liverpool-The Plaza, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive Locations: Birmingham, Bristol, Manchester, London, Glasgow, Liverpool About the role This is an early career opportunity to build a foundation in Contact Centre and Cloud Solutions Design within BT Business.The role is designed for individuals who are developing their technical and commercial capability and want hands on exposure to how contact centre solutions are shaped, priced, and proposed for real customers. You'll join a supportive solutions design team where training, structure, and coaching are built in , giving you the opportunity to grow your skills across contact centre technologies while learning the commercial side of solutions design.This role is ideal for someone looking to progress into more senior solutions design, specialist, or leadership roles over time . What you'll be doing - Support sales specialists by reviewing Statements of Requirement and helping to clarify customer contact centre needs, priorities, and success criteria.- Assist with the design & pricing of standard cloud contact centre solutions using BT's CCaaS and UCaaS portfolio, including platforms such as Genesys, Five9, Webex Contact Centre, RingCX, and Anywhere365.- Work closely with experienced solution designers, internal technical teams, and vendors to build accurate and compliant solutions.- Develop customer facing documentation such as solution summaries, pricing outputs, and proposal content, with guidance from senior colleagues.- Follow established BT governance and pricing processes, learning how solutions move from initial requirement through to approved deal.- Support solution handover to delivery teams, ensuring designs are well documented and ready for implementation. Essential Skills / Experience - Early experience or exposure to contact centres, telecoms, CX, IT, or cloud based solutions - Interest in solution design, customer experience, and how technology supports business outcomes - Ability to communicate clearly and ask good questions when working with customers or stakeholders - Comfortable learning new concepts, tools, and platforms - Good organisational skills and willingness to follow defined processes Desirable Skills / Experience - Some exposure to contact centre or UC platforms (commercial or operational)- Experience supporting customers, internal users, or sales teams- Awareness of cloud technologies, networks, or digital customer journeys- Interest in developing expertise in contact centre platforms and emerging CX technology , including AI Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Up to 10% annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeWith over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
21/06/2026
Full time
Job DescriptionJob Title: Solutions Designer - Contact CentreReq ID: 57763Job Function: Sales and CommercialPosting Start Date: 19/06/2026Posting End Date:Division: UK BusinessJob Location: GBR Belfast - Riverside Tower, GBR-Birmingham-Three Snowhill, GBR Bristol - Assembly, GBR Glasgow - Alexndr Bain Hse, GBR-Liverpool-The Plaza, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive Locations: Birmingham, Bristol, Manchester, London, Glasgow, Liverpool About the role This is an early career opportunity to build a foundation in Contact Centre and Cloud Solutions Design within BT Business.The role is designed for individuals who are developing their technical and commercial capability and want hands on exposure to how contact centre solutions are shaped, priced, and proposed for real customers. You'll join a supportive solutions design team where training, structure, and coaching are built in , giving you the opportunity to grow your skills across contact centre technologies while learning the commercial side of solutions design.This role is ideal for someone looking to progress into more senior solutions design, specialist, or leadership roles over time . What you'll be doing - Support sales specialists by reviewing Statements of Requirement and helping to clarify customer contact centre needs, priorities, and success criteria.- Assist with the design & pricing of standard cloud contact centre solutions using BT's CCaaS and UCaaS portfolio, including platforms such as Genesys, Five9, Webex Contact Centre, RingCX, and Anywhere365.- Work closely with experienced solution designers, internal technical teams, and vendors to build accurate and compliant solutions.- Develop customer facing documentation such as solution summaries, pricing outputs, and proposal content, with guidance from senior colleagues.- Follow established BT governance and pricing processes, learning how solutions move from initial requirement through to approved deal.- Support solution handover to delivery teams, ensuring designs are well documented and ready for implementation. Essential Skills / Experience - Early experience or exposure to contact centres, telecoms, CX, IT, or cloud based solutions - Interest in solution design, customer experience, and how technology supports business outcomes - Ability to communicate clearly and ask good questions when working with customers or stakeholders - Comfortable learning new concepts, tools, and platforms - Good organisational skills and willingness to follow defined processes Desirable Skills / Experience - Some exposure to contact centre or UC platforms (commercial or operational)- Experience supporting customers, internal users, or sales teams- Awareness of cloud technologies, networks, or digital customer journeys- Interest in developing expertise in contact centre platforms and emerging CX technology , including AI Our Package Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: Up to 10% annual bonus Access to an online private GP 24/7 for you and your immediate family Market-leading paid carers leave with up to 2 weeks off Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay Discounted EE and BT products, including mobile and broadband Market leading Pension scheme - 5% from you and 10% from us Holiday purchase schemeWith over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UKWe're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
EUC Engineer
Sivara GmbH
Salary: £65,000 - 75,000 per year Requirements We are looking for strong experience in endpoint engineering and architecture within enterprise environments. We require deep expertise in Microsoft Intune, SCCM, and Autopilot. We need strong knowledge of endpoint security, including Defender, BitLocker, and AppLocker. We require experience with patching strategy and Windows Update management. We need expertise in application packaging and deployment automation. We require experience with Nexthink or equivalent digital employee experience tooling. We need automation experience with PowerShell, Terraform, or similar tools. We require familiarity with ServiceNow, including incident, change, and CMDB processes. We prefer experience in managed services or telecoms environments. We prefer knowledge of financial services regulatory frameworks such as FCA, PRA, and DORA. Responsibilities We will have you define endpoint architecture standards across Intune, SCCM, Autopilot, and Defender. We will have you own the Windows reference build lifecycle and governance. We will have you lead application lifecycle strategy, including packaging, deployment, updates, and retirement. We will have you drive endpoint security architecture, including Defender, BitLocker, AppLocker, and hardening. We will have you define patching strategy, deployment rings, and compliance monitoring. We will have you optimise monitoring using Nexthink and Microsoft 365 telemetry. Technologies CMDB Support Microsoft 365 Microsoft Intune PowerShell Security ServiceNow Terraform Windows Office 365 DevOps More We are a financial services client looking for a senior EUC Specialist at L4 to provide technical leadership and architectural governance across a complex, global endpoint environment. This is a hands-on role based primarily onsite in London, with three days per week in our Claranet office and/or at the customer site. You will help shape endpoint strategy, security, and lifecycle management in a highly regulated environment, acting as the highest escalation point for complex issues. We offer a pension with employer contributions, private healthcare, discounted gym memberships, 25 to 27 days of holiday plus bank holidays and your birthday off, as well as 24/7 wellbeing support and Team Claranet initiatives. last updated 25 week of 2026
21/06/2026
Full time
Salary: £65,000 - 75,000 per year Requirements We are looking for strong experience in endpoint engineering and architecture within enterprise environments. We require deep expertise in Microsoft Intune, SCCM, and Autopilot. We need strong knowledge of endpoint security, including Defender, BitLocker, and AppLocker. We require experience with patching strategy and Windows Update management. We need expertise in application packaging and deployment automation. We require experience with Nexthink or equivalent digital employee experience tooling. We need automation experience with PowerShell, Terraform, or similar tools. We require familiarity with ServiceNow, including incident, change, and CMDB processes. We prefer experience in managed services or telecoms environments. We prefer knowledge of financial services regulatory frameworks such as FCA, PRA, and DORA. Responsibilities We will have you define endpoint architecture standards across Intune, SCCM, Autopilot, and Defender. We will have you own the Windows reference build lifecycle and governance. We will have you lead application lifecycle strategy, including packaging, deployment, updates, and retirement. We will have you drive endpoint security architecture, including Defender, BitLocker, AppLocker, and hardening. We will have you define patching strategy, deployment rings, and compliance monitoring. We will have you optimise monitoring using Nexthink and Microsoft 365 telemetry. Technologies CMDB Support Microsoft 365 Microsoft Intune PowerShell Security ServiceNow Terraform Windows Office 365 DevOps More We are a financial services client looking for a senior EUC Specialist at L4 to provide technical leadership and architectural governance across a complex, global endpoint environment. This is a hands-on role based primarily onsite in London, with three days per week in our Claranet office and/or at the customer site. You will help shape endpoint strategy, security, and lifecycle management in a highly regulated environment, acting as the highest escalation point for complex issues. We offer a pension with employer contributions, private healthcare, discounted gym memberships, 25 to 27 days of holiday plus bank holidays and your birthday off, as well as 24/7 wellbeing support and Team Claranet initiatives. last updated 25 week of 2026
Business Development Manager
United Infrastructure Ltd
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UKs largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description The Business Development Manager Energy Infrastructure will drive regional and recurring business across core energy infrastructure frameworks and accounts, targeting a total addressable market of multi millions in the coming years. This role focuses on securing a consistent flow of mid-value projects in established market segments such as biomethane-to-grid connections, private gas networks, constructability services, and utility security upgrades. This position complements the strategic efforts of the senior BD leadership by concentrating on shorter-cycle, framework-led contracts where agility, relationship management, and commercial savvy are critical. The successful candidate will possess strong knowledge of utility procurement processes and regional market dynamics, coupled with the ability to convert qualified leads into awarded contracts efficiently. This is a hands-on, results-driven role, ideal for a business developer skilled at managing multiple pursuits and nurturing client relationships to drive volume growth. Key Responsibilities Identify, pursue, and convert framework and repeat-business opportunities across target segments (biomethane, private gas, constructability, and security). Manage a high-frequency portfolio of projects ranging from £0.5 million to £50+ million in value, balancing quick-turn bids with ongoing client engagements. Lead opportunity qualification, pursuit strategy, solution development, and bid preparation for tenders within assigned sectors. Collaborate with internal bid, estimating, and commercial teams to ensure timely, competitive proposal submissions aligned with client requirements. Support the Director of Business Development on major strategic pursuits and key account initiatives as required, ensuring seamless coverage and knowledge transfer on large opportunities. Build and maintain strong relationships with clients across DNOs, IGTs, and key utilities, as well as developers and asset owners in target markets. Develop regional developer and supply chain networks to support cost-effective local delivery and execution for awarded projects. Track and manage pipeline performance using CRM tools, ensuring accurate forecasting, reporting, and proactive risk mitigation across all active pursuits. Support strategic framework positioning efforts in collaboration with senior BD leadership to expand pre-qualification statuses and access new framework opportunities. Monitor emerging client frameworks, regulatory updates (e.g. RIIO-3), and market tenders to identify new commercial opportunities and stay ahead of industry procurement cycles. Pursue small-scale FEED and constructability study engagements in core segments to build early client trust and position the business for subsequent larger EPC contracts. Contribute to business growth plans through cross-selling complementary services across frameworks and regions, leveraging our full capabilities to increase share-of-wallet with key clients. Key Competencies Demonstrated ability to build and sustain relationships across utility and energy infrastructure organisations, from operational managers to procurement leads. Deep understanding of framework mechanics, pre-qualification processes (PQQ/FPQ), and competitive tendering in the utility/infrastructure sector. Commercial agility with familiarity across various delivery models (Design & Build, DBO, BOOT), enabling creative solutions to meet client procurement needs. Strong analytical and market intelligence skills to identify regional trends, emerging opportunities, and to inform bid/no-bid decisions. Effective at managing multiple concurrent pursuits without compromising quality or deadlines, maintaining focus on timely revenue conversion. Proficiency in CRM-based pipeline tracking and reporting, with attention to detail in forecasting and performance metrics. Excellent communication, networking and negotiation skills, with the ability to engage credibly with clients and partners and to present value propositions persuasively. Collaborative team player who can coordinate cross-functional inputs (estimating, design, legal) and also adapt to support high-value strategic bids when needed. Qualifications Qualifications and Experience Bachelors degree in Engineering, Business, or a related field (or equivalent industry experience). Minimum 5 years experience in business development, sales, or client management within the utilities or energy infrastructure sector. Proven success in securing contracts through framework agreements or repeat business channels, and delivering against volume-based sales targets. Familiarity with UK gas and power network procurement routes (e.g. DNO frameworks, ICP/IGT processes, OJEU/Find a Tender service) and related compliance requirements. Experience coordinating with bid/proposal teams to develop high-quality tender submissions for capital projects. Track record of managing regional or sector-specific BD portfolios, with accountability for pipeline growth and revenue results. Flexible and self-motivated approach suited to a hybrid working environment and frequent national travel. Additional information This is a hybrid role based primarily out of Warrington HQ, with regular travel to client offices, project sites, and industry events across the UK. The role offers an opportunity to play a key part in the UKs energy transition and infrastructure resilience agenda delivering projects in renewable gas, emerging hydrogen networks, and critical utility services. A competitive base salary, performance-related bonus, car allowance, and comprehensive benefits package are offered. This role is ideal for a proactive business developer who thrives equally in building client relationships on the ground and in managing a robust pipeline to drive sustainable growth. JBRP1_UKTJ
20/06/2026
Full time
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UKs largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description The Business Development Manager Energy Infrastructure will drive regional and recurring business across core energy infrastructure frameworks and accounts, targeting a total addressable market of multi millions in the coming years. This role focuses on securing a consistent flow of mid-value projects in established market segments such as biomethane-to-grid connections, private gas networks, constructability services, and utility security upgrades. This position complements the strategic efforts of the senior BD leadership by concentrating on shorter-cycle, framework-led contracts where agility, relationship management, and commercial savvy are critical. The successful candidate will possess strong knowledge of utility procurement processes and regional market dynamics, coupled with the ability to convert qualified leads into awarded contracts efficiently. This is a hands-on, results-driven role, ideal for a business developer skilled at managing multiple pursuits and nurturing client relationships to drive volume growth. Key Responsibilities Identify, pursue, and convert framework and repeat-business opportunities across target segments (biomethane, private gas, constructability, and security). Manage a high-frequency portfolio of projects ranging from £0.5 million to £50+ million in value, balancing quick-turn bids with ongoing client engagements. Lead opportunity qualification, pursuit strategy, solution development, and bid preparation for tenders within assigned sectors. Collaborate with internal bid, estimating, and commercial teams to ensure timely, competitive proposal submissions aligned with client requirements. Support the Director of Business Development on major strategic pursuits and key account initiatives as required, ensuring seamless coverage and knowledge transfer on large opportunities. Build and maintain strong relationships with clients across DNOs, IGTs, and key utilities, as well as developers and asset owners in target markets. Develop regional developer and supply chain networks to support cost-effective local delivery and execution for awarded projects. Track and manage pipeline performance using CRM tools, ensuring accurate forecasting, reporting, and proactive risk mitigation across all active pursuits. Support strategic framework positioning efforts in collaboration with senior BD leadership to expand pre-qualification statuses and access new framework opportunities. Monitor emerging client frameworks, regulatory updates (e.g. RIIO-3), and market tenders to identify new commercial opportunities and stay ahead of industry procurement cycles. Pursue small-scale FEED and constructability study engagements in core segments to build early client trust and position the business for subsequent larger EPC contracts. Contribute to business growth plans through cross-selling complementary services across frameworks and regions, leveraging our full capabilities to increase share-of-wallet with key clients. Key Competencies Demonstrated ability to build and sustain relationships across utility and energy infrastructure organisations, from operational managers to procurement leads. Deep understanding of framework mechanics, pre-qualification processes (PQQ/FPQ), and competitive tendering in the utility/infrastructure sector. Commercial agility with familiarity across various delivery models (Design & Build, DBO, BOOT), enabling creative solutions to meet client procurement needs. Strong analytical and market intelligence skills to identify regional trends, emerging opportunities, and to inform bid/no-bid decisions. Effective at managing multiple concurrent pursuits without compromising quality or deadlines, maintaining focus on timely revenue conversion. Proficiency in CRM-based pipeline tracking and reporting, with attention to detail in forecasting and performance metrics. Excellent communication, networking and negotiation skills, with the ability to engage credibly with clients and partners and to present value propositions persuasively. Collaborative team player who can coordinate cross-functional inputs (estimating, design, legal) and also adapt to support high-value strategic bids when needed. Qualifications Qualifications and Experience Bachelors degree in Engineering, Business, or a related field (or equivalent industry experience). Minimum 5 years experience in business development, sales, or client management within the utilities or energy infrastructure sector. Proven success in securing contracts through framework agreements or repeat business channels, and delivering against volume-based sales targets. Familiarity with UK gas and power network procurement routes (e.g. DNO frameworks, ICP/IGT processes, OJEU/Find a Tender service) and related compliance requirements. Experience coordinating with bid/proposal teams to develop high-quality tender submissions for capital projects. Track record of managing regional or sector-specific BD portfolios, with accountability for pipeline growth and revenue results. Flexible and self-motivated approach suited to a hybrid working environment and frequent national travel. Additional information This is a hybrid role based primarily out of Warrington HQ, with regular travel to client offices, project sites, and industry events across the UK. The role offers an opportunity to play a key part in the UKs energy transition and infrastructure resilience agenda delivering projects in renewable gas, emerging hydrogen networks, and critical utility services. A competitive base salary, performance-related bonus, car allowance, and comprehensive benefits package are offered. This role is ideal for a proactive business developer who thrives equally in building client relationships on the ground and in managing a robust pipeline to drive sustainable growth. JBRP1_UKTJ
Network strategy & architecture consultant
Astro Studios, Inc.
Network strategy & architecture consultant We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Are you looking for a fresh challenge? Interested in supporting businesses in the fast-moving world of telecoms? Our Networks team is looking to bring in exceptional individuals to join our industry-leading specialists to create lasting change in the ever-changing, diverse and demanding enterprise and operational telecommunications industries. You will be given the opportunity to shine, excel and grow. You will have responsibility from day one for specific deliverables and the opportunity to engage with strategic client decision-makers. We will support you in maintaining relevant technical skills while you gain experience in consulting and the related soft skills in order to round out your abilities and career. The team is based across our London head office and Cambridge Global Innovation & Technology Centre (GITC). Daily working locations vary, guided by the needs of our clients. The role also involves internal contributions to the success and development of our team. You will have some autonomy to manage your diary. Qualifications Skills and capabilities Strong academic background Telecoms experience, in a role such as network designer / manager / architect Knowledge of / experience with networking solution topics of software defined, zero trust network access, public cloud networking. Good knowledge in some / all of the following a benefit: BGP/OSPF, IS-IS, BGP EVPN VXLAN IPsec, MACsec, 802.1X/EAP, WiFi 802.11 Firewall management and design e.g. Palo Alto, Cisco, Fortinet Data centre network architectures, micro segmentation / fabric overlays. Strong analytical skills and be able to apply more creative and abstract thinking to help develop ingenious solutions. For this client facing role, you will be able to engage and present to clients with strong verbal and written communication, discuss network design principles and benefits strategically (we advise clients on network strategy and assure designs, rather than preparing low level designs / configuration), crystallise and highlight recommendations / insights. Adaptable, able to think on your feet and for yourself, able to pick up new areas quickly While networking interest/experience are essential, we don't wish to let the technical skills menu above get in the way of meeting brilliant candidates - so if you think the role might be for you, we'd love to hear from you. Apply today by completing our online application Additional information Telecoms and Networking Consulting at PA: We work with clients on some of the telecoms and technology sectors' most challenging issues, including commercial and technology strategy development, systems and architecture design, network and digital transformation, systems/managed service procurement, and development of innovative and novel products. We frequently work closely with colleagues across PA to build multi-disciplinary project teams. You will have opportunity to work with experts in disciplines such as strategy, design, operating model, sourcing - and across a range of industries. As a Network and Security consultant, you will be working on a range of cutting-edge projects that will both challenge and reward, working in a highly collaborative environment. You will influence senior clients on often high profile, high impact projects, often of national significance. We expect you to fit into our highly collaboratively and mutually supportive team. Life At PA encompasses our peoples' experience at PA. It's about how we enrich people's working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
19/06/2026
Full time
Network strategy & architecture consultant We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Are you looking for a fresh challenge? Interested in supporting businesses in the fast-moving world of telecoms? Our Networks team is looking to bring in exceptional individuals to join our industry-leading specialists to create lasting change in the ever-changing, diverse and demanding enterprise and operational telecommunications industries. You will be given the opportunity to shine, excel and grow. You will have responsibility from day one for specific deliverables and the opportunity to engage with strategic client decision-makers. We will support you in maintaining relevant technical skills while you gain experience in consulting and the related soft skills in order to round out your abilities and career. The team is based across our London head office and Cambridge Global Innovation & Technology Centre (GITC). Daily working locations vary, guided by the needs of our clients. The role also involves internal contributions to the success and development of our team. You will have some autonomy to manage your diary. Qualifications Skills and capabilities Strong academic background Telecoms experience, in a role such as network designer / manager / architect Knowledge of / experience with networking solution topics of software defined, zero trust network access, public cloud networking. Good knowledge in some / all of the following a benefit: BGP/OSPF, IS-IS, BGP EVPN VXLAN IPsec, MACsec, 802.1X/EAP, WiFi 802.11 Firewall management and design e.g. Palo Alto, Cisco, Fortinet Data centre network architectures, micro segmentation / fabric overlays. Strong analytical skills and be able to apply more creative and abstract thinking to help develop ingenious solutions. For this client facing role, you will be able to engage and present to clients with strong verbal and written communication, discuss network design principles and benefits strategically (we advise clients on network strategy and assure designs, rather than preparing low level designs / configuration), crystallise and highlight recommendations / insights. Adaptable, able to think on your feet and for yourself, able to pick up new areas quickly While networking interest/experience are essential, we don't wish to let the technical skills menu above get in the way of meeting brilliant candidates - so if you think the role might be for you, we'd love to hear from you. Apply today by completing our online application Additional information Telecoms and Networking Consulting at PA: We work with clients on some of the telecoms and technology sectors' most challenging issues, including commercial and technology strategy development, systems and architecture design, network and digital transformation, systems/managed service procurement, and development of innovative and novel products. We frequently work closely with colleagues across PA to build multi-disciplinary project teams. You will have opportunity to work with experts in disciplines such as strategy, design, operating model, sourcing - and across a range of industries. As a Network and Security consultant, you will be working on a range of cutting-edge projects that will both challenge and reward, working in a highly collaborative environment. You will influence senior clients on often high profile, high impact projects, often of national significance. We expect you to fit into our highly collaboratively and mutually supportive team. Life At PA encompasses our peoples' experience at PA. It's about how we enrich people's working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
Global Network Strategy & Architecture Advisor
Astro Studios, Inc.
Network strategy & architecture consultant We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Are you looking for a fresh challenge? Interested in supporting businesses in the fast-moving world of telecoms? Our Networks team is looking to bring in exceptional individuals to join our industry-leading specialists to create lasting change in the ever-changing, diverse and demandingenterprise and operational telecommunications industries. You will be given the opportunity to shine, excel and grow. You will have responsibility from day one for specific deliverables and the opportunity to engage with strategic client decision-makers. We will support you in maintaining relevant technical skills while you gain experience in consulting and the related soft skills in order to round out your abilities and career. The team is based across our London head office and Cambridge Global Innovation & Technology Centre (GITC). Daily working locations vary, guided by the needs of our clients. The role also involves internal contributions to the success and development of our team. You will have some autonomy to manage your diary. Qualifications Skills and capabilities Strong academic background Telecoms experience, in a role such as network designer / manager / architect Knowledge of / experience with networking solution topics of software defined, zero trust network access, public cloud networking. Good knowledge in some / all of the following a benefit: BGP/OSPF, IS-IS, BGP EVPN VXLAN IPsec, MACsec, 802.1X/EAP, WiFi 802.11 Firewall management and design e.g. Palo Alto, Cisco, Fortinet Data centre network architectures, micro segmentation / fabric overlays. Strong analytical skills and be able to apply more creative and abstract thinking to help develop ingenious solutions. For this client facing role, you will be able to engage and present to clients with strong verbal and written communication, discuss network design principles and benefits strategically (we advise clients on network strategy and assure designs, rather than preparing low level designs / configuration), crystallise and highlight recommendations / insights. Adaptable, able to think on your feet and for yourself, able to pick up new areas quickly While networking interest/experience are essential, we don't wish to let the technical skills menu above get in the way of meeting brilliant candidates - so if you think the role might be for you, we'd love to hear from you. Apply today by completing our online application Additional information Telecoms and Networking Consulting at PA: We work with clients on some of the telecoms and technology sectors' most challenging issues, including commercial and technology strategy development, systems and architecture design, network and digital transformation, systems/managed service procurement, and development of innovative and novel products. We frequently work closely with colleagues across PA to build multi-disciplinary project teams. You will have opportunity to work with experts in disciplines such as strategy, design, operating model, sourcing - and across a range of industries As a Network and Security consultant, you will be working on a range of cutting-edge projects that will both challenge and reward, working in a highly collaborative environment. You will influence senior clients on often high profile, high impact projects, often of national significance. We expect you to fit into our highly collaboratively and mutually supportive team. . Life At PAencompasses our peoples' experience at PA. It's about how we enrich people's working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
19/06/2026
Full time
Network strategy & architecture consultant We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Are you looking for a fresh challenge? Interested in supporting businesses in the fast-moving world of telecoms? Our Networks team is looking to bring in exceptional individuals to join our industry-leading specialists to create lasting change in the ever-changing, diverse and demandingenterprise and operational telecommunications industries. You will be given the opportunity to shine, excel and grow. You will have responsibility from day one for specific deliverables and the opportunity to engage with strategic client decision-makers. We will support you in maintaining relevant technical skills while you gain experience in consulting and the related soft skills in order to round out your abilities and career. The team is based across our London head office and Cambridge Global Innovation & Technology Centre (GITC). Daily working locations vary, guided by the needs of our clients. The role also involves internal contributions to the success and development of our team. You will have some autonomy to manage your diary. Qualifications Skills and capabilities Strong academic background Telecoms experience, in a role such as network designer / manager / architect Knowledge of / experience with networking solution topics of software defined, zero trust network access, public cloud networking. Good knowledge in some / all of the following a benefit: BGP/OSPF, IS-IS, BGP EVPN VXLAN IPsec, MACsec, 802.1X/EAP, WiFi 802.11 Firewall management and design e.g. Palo Alto, Cisco, Fortinet Data centre network architectures, micro segmentation / fabric overlays. Strong analytical skills and be able to apply more creative and abstract thinking to help develop ingenious solutions. For this client facing role, you will be able to engage and present to clients with strong verbal and written communication, discuss network design principles and benefits strategically (we advise clients on network strategy and assure designs, rather than preparing low level designs / configuration), crystallise and highlight recommendations / insights. Adaptable, able to think on your feet and for yourself, able to pick up new areas quickly While networking interest/experience are essential, we don't wish to let the technical skills menu above get in the way of meeting brilliant candidates - so if you think the role might be for you, we'd love to hear from you. Apply today by completing our online application Additional information Telecoms and Networking Consulting at PA: We work with clients on some of the telecoms and technology sectors' most challenging issues, including commercial and technology strategy development, systems and architecture design, network and digital transformation, systems/managed service procurement, and development of innovative and novel products. We frequently work closely with colleagues across PA to build multi-disciplinary project teams. You will have opportunity to work with experts in disciplines such as strategy, design, operating model, sourcing - and across a range of industries As a Network and Security consultant, you will be working on a range of cutting-edge projects that will both challenge and reward, working in a highly collaborative environment. You will influence senior clients on often high profile, high impact projects, often of national significance. We expect you to fit into our highly collaboratively and mutually supportive team. . Life At PAencompasses our peoples' experience at PA. It's about how we enrich people's working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world's most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self. We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits: Health and lifestyle perks accompanying private healthcare for you and your family 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days Generous company pension scheme Opportunity to get involved with community and charity-based initiatives Annual performance-based bonus PA share ownership Tax efficient benefits (cycle to work, give as you earn) We're committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups. Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us
IT Support Analyst
Spence & Partners City, Belfast
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You The Support Analyst delivers first- and second-line technical support across the 3173 Group, enabling colleagues to work efficiently and securely. The role covers end-user computing, Microsoft 365 services, identity and access management, device provisioning, joiner/mover/leaver processes, and day-to-day technical troubleshooting. The IT Support Analyst works closely with internal stakeholders and third-party suppliers to meet service levels and continuously improve the user experience. Responsibilities & Criteria Service Desk Support (Incidents & Requests) Provide first-line and second-line support to colleagues across the 3173 Group via phone, email, in person and the ticketing system. Log, categorise, prioritise, and progress incidents and service requests in line with agreed SLAs. Own tickets through to resolution, escalating to internal specialists or third-party suppliers when required, and documenting troubleshooting and actions taken. Maintain regular communication with users, providing timely updates and managing expectations throughout the request lifecycle. End-User Computing & Troubleshooting Diagnose and resolve issues across Windows, printers and peripherals, mobile devices, and standard business applications. Support Microsoft 365 services (Office suite including Outlook, Teams, OneDrive, and SharePoint), resolving configuration and user experience issues. Support approved third-party applications (e.g., Adobe), including installation, updates, and licensing queries. Troubleshoot connectivity issues (Wi Fi, VPN, MFA/access) and liaise with network and telecoms providers as required. Device Provisioning & Asset Management Build, configure, and deploy laptops and peripherals, ensuring devices are secure, up to date, and ready for use. Maintain accurate asset records (allocation, returns, warranties) and support stock control for IT equipment. Coordinate equipment shipping and returns, including labels and liaison with couriers and support teams. Joiners, Movers & Leavers (JML) Provision accounts, access, and equipment for new starters to ensure a smooth onboarding experience from day one. Process role changes and leavers promptly, following governance controls and removing access in line with policy. Create and maintain user accounts, groups, and licences across Microsoft 365 and related systems, applying least privilege principles. Identity, Access & Core IT Services Administer identity and access in Microsoft Entra ID (Azure AD), including password resets, MFA support, group membership, and licence assignment. Support email and collaboration services (Exchange Online, Teams, and SharePoint), including shared mailboxes, distribution lists, and access permissions. Support business systems used across Spence & Partners, Dalriada Trustees, Mantle, and other 3173 Group companies, coordinating with suppliers as required. Onsite Support & Travel Provide on-site technical support at other offices as required, including meeting room/AV setup and scheduled IT visits. Documentation, Continuous Improvement & Compliance Create and maintain knowledge articles and user guides to improve first time fix rates. Follow internal IT processes and controls, including access governance and joiner/mover/leaver workflows. Identify recurring issues and contribute to service improvement initiatives (e.g., standard builds, automation, supplier led fixes). Skills & Experience Essential Proven experience providing first-line/second-line IT support within a service desk or similar environment. Strong troubleshooting skills across Windows, laptops/desktops, printers, and common end user issues. Working knowledge of Microsoft 365 (Office suite including Outlook, Teams, OneDrive, SharePoint) and day to day user administration. Understanding of identity and access management in Microsoft Entra ID (Azure AD), including passwords, groups, and MFA. Excellent customer service, clear communication, and strong ticket ownership. Desirable Exposure to endpoint management (e.g., Intune) and standard build processes. Basic networking knowledge (DNS, DHCP, VPNs, and Wi Fi troubleshooting). Familiarity with ITIL (version 4 & 5) practices (incident, request, change) and producing clear, accurate documentation. An interest in PowerShell or scripting to automate repeatable administration tasks. Experience working with third-party vendors and managed service providers. Circumstances Location: Belfast Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team.
19/06/2026
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You The Support Analyst delivers first- and second-line technical support across the 3173 Group, enabling colleagues to work efficiently and securely. The role covers end-user computing, Microsoft 365 services, identity and access management, device provisioning, joiner/mover/leaver processes, and day-to-day technical troubleshooting. The IT Support Analyst works closely with internal stakeholders and third-party suppliers to meet service levels and continuously improve the user experience. Responsibilities & Criteria Service Desk Support (Incidents & Requests) Provide first-line and second-line support to colleagues across the 3173 Group via phone, email, in person and the ticketing system. Log, categorise, prioritise, and progress incidents and service requests in line with agreed SLAs. Own tickets through to resolution, escalating to internal specialists or third-party suppliers when required, and documenting troubleshooting and actions taken. Maintain regular communication with users, providing timely updates and managing expectations throughout the request lifecycle. End-User Computing & Troubleshooting Diagnose and resolve issues across Windows, printers and peripherals, mobile devices, and standard business applications. Support Microsoft 365 services (Office suite including Outlook, Teams, OneDrive, and SharePoint), resolving configuration and user experience issues. Support approved third-party applications (e.g., Adobe), including installation, updates, and licensing queries. Troubleshoot connectivity issues (Wi Fi, VPN, MFA/access) and liaise with network and telecoms providers as required. Device Provisioning & Asset Management Build, configure, and deploy laptops and peripherals, ensuring devices are secure, up to date, and ready for use. Maintain accurate asset records (allocation, returns, warranties) and support stock control for IT equipment. Coordinate equipment shipping and returns, including labels and liaison with couriers and support teams. Joiners, Movers & Leavers (JML) Provision accounts, access, and equipment for new starters to ensure a smooth onboarding experience from day one. Process role changes and leavers promptly, following governance controls and removing access in line with policy. Create and maintain user accounts, groups, and licences across Microsoft 365 and related systems, applying least privilege principles. Identity, Access & Core IT Services Administer identity and access in Microsoft Entra ID (Azure AD), including password resets, MFA support, group membership, and licence assignment. Support email and collaboration services (Exchange Online, Teams, and SharePoint), including shared mailboxes, distribution lists, and access permissions. Support business systems used across Spence & Partners, Dalriada Trustees, Mantle, and other 3173 Group companies, coordinating with suppliers as required. Onsite Support & Travel Provide on-site technical support at other offices as required, including meeting room/AV setup and scheduled IT visits. Documentation, Continuous Improvement & Compliance Create and maintain knowledge articles and user guides to improve first time fix rates. Follow internal IT processes and controls, including access governance and joiner/mover/leaver workflows. Identify recurring issues and contribute to service improvement initiatives (e.g., standard builds, automation, supplier led fixes). Skills & Experience Essential Proven experience providing first-line/second-line IT support within a service desk or similar environment. Strong troubleshooting skills across Windows, laptops/desktops, printers, and common end user issues. Working knowledge of Microsoft 365 (Office suite including Outlook, Teams, OneDrive, SharePoint) and day to day user administration. Understanding of identity and access management in Microsoft Entra ID (Azure AD), including passwords, groups, and MFA. Excellent customer service, clear communication, and strong ticket ownership. Desirable Exposure to endpoint management (e.g., Intune) and standard build processes. Basic networking knowledge (DNS, DHCP, VPNs, and Wi Fi troubleshooting). Familiarity with ITIL (version 4 & 5) practices (incident, request, change) and producing clear, accurate documentation. An interest in PowerShell or scripting to automate repeatable administration tasks. Experience working with third-party vendors and managed service providers. Circumstances Location: Belfast Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long term health condition from applying to work with us. As part of this commitment, we guarantee to automatically interview anyone with a disability who meets the minimum criteria. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the People & Culture team.
ARM
Apigee Developer
ARM Slough, Berkshire
Apigee Developer 6-Month contract - Inside IR35 - market rate Slough based - hybrid working - 3 days a week on site Telecoms sector We are seeking a skilled and motivated Apigee Developer to design, build, and manage API solutions that enable secure, scalable, and high-performing integrations across our clients' digital ecosystems. You will play a key role in delivering API-led connectivity strategies using Google Apigee, supporting both internal and external-facing services. This is an exciting opportunity to work in a fast-paced, technology-driven environment, contributing to large-scale transformation programmes and modern API architectures. Key Responsibilities: Design, develop, and deploy APIs using Apigee (Edge / X / Hybrid) Build and maintain API proxies, policies, and shared flows Implement API security standards (OAuth2, JWT, API keys, rate limiting, threat protection) Manage API lifecycle including design, versioning, publishing, monitoring, and deprecation Collaborate with architects and engineering teams to define API strategies and best practices Integrate APIs with backend systems (REST/SOAP services, microservices, cloud platforms) Troubleshoot and resolve API performance and reliability issues Monitor API usage and performance using Apigee analytics and logging tools Ensure compliance with governance, security, and auditing standards Contribute to CI/CD pipelines and automation of API deployments Required Skills & Experience: Proven experience working with Apigee (Edge or Apigee X/Hybrid) Strong understanding of API design principles (RESTful services, OpenAPI/Swagger) Experience implementing API security (OAuth2, JWT, SAML, TLS) Hands-on experience with JavaScript (for Apigee policies) and API policy configuration Familiarity with microservices architecture and cloud platforms (GCP preferred) Experience with API management concepts: traffic management, caching, throttling Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) Strong debugging and problem-solving skills Desirable Skills: Experience with Google Cloud Platform (GCP) Knowledge of containerisation (Docker, Kubernetes) Exposure to integration platforms (e.g., MuleSoft, AWS API Gateway, Azure API Management) Understanding of DevOps practices and Infrastructure as Code (Terraform, etc.) Experience working in Agile delivery environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
18/06/2026
Contractor
Apigee Developer 6-Month contract - Inside IR35 - market rate Slough based - hybrid working - 3 days a week on site Telecoms sector We are seeking a skilled and motivated Apigee Developer to design, build, and manage API solutions that enable secure, scalable, and high-performing integrations across our clients' digital ecosystems. You will play a key role in delivering API-led connectivity strategies using Google Apigee, supporting both internal and external-facing services. This is an exciting opportunity to work in a fast-paced, technology-driven environment, contributing to large-scale transformation programmes and modern API architectures. Key Responsibilities: Design, develop, and deploy APIs using Apigee (Edge / X / Hybrid) Build and maintain API proxies, policies, and shared flows Implement API security standards (OAuth2, JWT, API keys, rate limiting, threat protection) Manage API lifecycle including design, versioning, publishing, monitoring, and deprecation Collaborate with architects and engineering teams to define API strategies and best practices Integrate APIs with backend systems (REST/SOAP services, microservices, cloud platforms) Troubleshoot and resolve API performance and reliability issues Monitor API usage and performance using Apigee analytics and logging tools Ensure compliance with governance, security, and auditing standards Contribute to CI/CD pipelines and automation of API deployments Required Skills & Experience: Proven experience working with Apigee (Edge or Apigee X/Hybrid) Strong understanding of API design principles (RESTful services, OpenAPI/Swagger) Experience implementing API security (OAuth2, JWT, SAML, TLS) Hands-on experience with JavaScript (for Apigee policies) and API policy configuration Familiarity with microservices architecture and cloud platforms (GCP preferred) Experience with API management concepts: traffic management, caching, throttling Knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) Strong debugging and problem-solving skills Desirable Skills: Experience with Google Cloud Platform (GCP) Knowledge of containerisation (Docker, Kubernetes) Exposure to integration platforms (e.g., MuleSoft, AWS API Gateway, Azure API Management) Understanding of DevOps practices and Infrastructure as Code (Terraform, etc.) Experience working in Agile delivery environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
ARM (Advanced Resource Managers)
Apigee Developer
ARM (Advanced Resource Managers) Slough, Berkshire
Apigee Developer 6-Month contract - Inside IR35 - market rate Slough based - hybrid working - 3 days a week on site Telecoms sector We are seeking a skilled and motivated Apigee Developer to design, build, and manage API solutions that enable secure, scalable, and high-performing integrations across our clients' digital ecosystems. You will play a key role in delivering API-led connectivity strategies using Google Apigee, supporting both internal and external-facing services. This is an exciting opportunity to work in a fast-paced, technology-driven environment, contributing to large-scale transformation programmes and modern API architectures. Key Responsibilities: Design, develop, and deploy APIs using Apigee (Edge/X/Hybrid) Build and maintain API proxies, policies, and shared flows Implement API security standards (OAuth2, JWT, API keys, rate limiting, threat protection) Manage API life cycle including design, versioning, publishing, monitoring, and deprecation Collaborate with architects and engineering teams to define API strategies and best practices Integrate APIs with Back End systems (REST/SOAP services, microservices, cloud platforms) Troubleshoot and resolve API performance and reliability issues Monitor API usage and performance using Apigee analytics and logging tools Ensure compliance with governance, security, and auditing standards Contribute to CI/CD pipelines and automation of API deployments Required Skills & Experience: Proven experience working with Apigee (Edge or Apigee X/Hybrid) Strong understanding of API design principles (RESTful services, OpenAPI/Swagger) Experience implementing API security (OAuth2, JWT, SAML, TLS) Hands-on experience with JavaScript (for Apigee policies) and API policy configuration Familiarity with microservices architecture and cloud platforms (GCP preferred) Experience with API management concepts: traffic management, caching, throttling Knowledge of CI/CD tools (eg, Jenkins, GitHub Actions, Azure DevOps) Strong debugging and problem-solving skills Desirable Skills: Experience with Google Cloud Platform (GCP) Knowledge of containerisation (Docker, Kubernetes) Exposure to integration platforms (eg, MuleSoft, AWS API Gateway, Azure API Management) Understanding of DevOps practices and Infrastructure as Code (Terraform, etc.) Experience working in Agile delivery environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
18/06/2026
Contractor
Apigee Developer 6-Month contract - Inside IR35 - market rate Slough based - hybrid working - 3 days a week on site Telecoms sector We are seeking a skilled and motivated Apigee Developer to design, build, and manage API solutions that enable secure, scalable, and high-performing integrations across our clients' digital ecosystems. You will play a key role in delivering API-led connectivity strategies using Google Apigee, supporting both internal and external-facing services. This is an exciting opportunity to work in a fast-paced, technology-driven environment, contributing to large-scale transformation programmes and modern API architectures. Key Responsibilities: Design, develop, and deploy APIs using Apigee (Edge/X/Hybrid) Build and maintain API proxies, policies, and shared flows Implement API security standards (OAuth2, JWT, API keys, rate limiting, threat protection) Manage API life cycle including design, versioning, publishing, monitoring, and deprecation Collaborate with architects and engineering teams to define API strategies and best practices Integrate APIs with Back End systems (REST/SOAP services, microservices, cloud platforms) Troubleshoot and resolve API performance and reliability issues Monitor API usage and performance using Apigee analytics and logging tools Ensure compliance with governance, security, and auditing standards Contribute to CI/CD pipelines and automation of API deployments Required Skills & Experience: Proven experience working with Apigee (Edge or Apigee X/Hybrid) Strong understanding of API design principles (RESTful services, OpenAPI/Swagger) Experience implementing API security (OAuth2, JWT, SAML, TLS) Hands-on experience with JavaScript (for Apigee policies) and API policy configuration Familiarity with microservices architecture and cloud platforms (GCP preferred) Experience with API management concepts: traffic management, caching, throttling Knowledge of CI/CD tools (eg, Jenkins, GitHub Actions, Azure DevOps) Strong debugging and problem-solving skills Desirable Skills: Experience with Google Cloud Platform (GCP) Knowledge of containerisation (Docker, Kubernetes) Exposure to integration platforms (eg, MuleSoft, AWS API Gateway, Azure API Management) Understanding of DevOps practices and Infrastructure as Code (Terraform, etc.) Experience working in Agile delivery environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IO Associates
SC Cleared IT Specialist (macOS Expert)
IO Associates
Role: IT Specialist - macOS Expert Length: Initial 6-month contract Day Rate: £675 p/d Inside IR35 Location: London (Hybrid; 3 days per week onsite full flexibility is required during major rollouts) Security Clearance: Active SC clearance We're supporting a major UK Government department looking for a seasoned macOS DevOps / Platform Engineer to lead the build, configuration, and automated management of a brand-new, secure MacBook setup for the team. What you'll do: Architecture & Review: Evaluate proposed device builds, security lockdowns, and enterprise tooling for a fleet of managed MacBooks. Proof of Concept (PoC): Lead PoCs for remote device management and automated, scalable provisioning using Infrastructure as Code (IaC) via Terraform pipelines. Production Build: Build and configure production instances of your tools, ensuring integration with an Identity Provider (IdP) and establishing log feeds to a SIEM system. Fleet Management & Support: Take ownership of the end to end device lifecycle (inventory, provisioning, onboarding, and offboarding) while providing high quality technical support to end users. Who you are: macOS Expert: Deep, practical knowledge of macOS (both GUI and command line) with proven experience implementing stringent security lockdowns (e.g., NCSC or CIS Benchmarks). Jamf Master: Hands on experience setting up and managing the full Jamf suite (Pro, Protect, ZTNA, and Connect) across a corporate or regulated enterprise environment. IaC Practitioner: Direct experience using Jamf Pro alongside a Terraform provider and CI/CD pipelines to provision Apple devices via code. Autonomy & Drive: 5+ years of dedicated enterprise experience. You are someone who thrives when given a high level technical objective, creates the solution, tests it, and rolls it out successfully without needing constant direction. Background: Prior experience in highly regulated environments (e.g., Aerospace, Cyber Security, Finance, Telecoms, or wider Government). If you want to own this deployment and have the deep macOS and Jamf expertise required to hit the ground running, please message me directly or apply with your updated CV.
16/06/2026
Full time
Role: IT Specialist - macOS Expert Length: Initial 6-month contract Day Rate: £675 p/d Inside IR35 Location: London (Hybrid; 3 days per week onsite full flexibility is required during major rollouts) Security Clearance: Active SC clearance We're supporting a major UK Government department looking for a seasoned macOS DevOps / Platform Engineer to lead the build, configuration, and automated management of a brand-new, secure MacBook setup for the team. What you'll do: Architecture & Review: Evaluate proposed device builds, security lockdowns, and enterprise tooling for a fleet of managed MacBooks. Proof of Concept (PoC): Lead PoCs for remote device management and automated, scalable provisioning using Infrastructure as Code (IaC) via Terraform pipelines. Production Build: Build and configure production instances of your tools, ensuring integration with an Identity Provider (IdP) and establishing log feeds to a SIEM system. Fleet Management & Support: Take ownership of the end to end device lifecycle (inventory, provisioning, onboarding, and offboarding) while providing high quality technical support to end users. Who you are: macOS Expert: Deep, practical knowledge of macOS (both GUI and command line) with proven experience implementing stringent security lockdowns (e.g., NCSC or CIS Benchmarks). Jamf Master: Hands on experience setting up and managing the full Jamf suite (Pro, Protect, ZTNA, and Connect) across a corporate or regulated enterprise environment. IaC Practitioner: Direct experience using Jamf Pro alongside a Terraform provider and CI/CD pipelines to provision Apple devices via code. Autonomy & Drive: 5+ years of dedicated enterprise experience. You are someone who thrives when given a high level technical objective, creates the solution, tests it, and rolls it out successfully without needing constant direction. Background: Prior experience in highly regulated environments (e.g., Aerospace, Cyber Security, Finance, Telecoms, or wider Government). If you want to own this deployment and have the deep macOS and Jamf expertise required to hit the ground running, please message me directly or apply with your updated CV.
National Physical Laboratory
Senior Penetration Tester
National Physical Laboratory Solihull, West Midlands
Dive Deep. Make an Impact. Build Secure Systems. You're driven by curiosity and a desire to understand how things really work - and how they can be made more secure. Whether dissecting telecoms protocols, exploring enterprise systems, or analysing hardware, you take a hands on, analytical approach to solving complex challenges. In this role, you'll join a collaborative and inclusive team where your expertise is valued, your ideas are heard, and your work directly contributes to strengthening real world systems. You'll have the freedom to explore, experiment, and grow - while helping shape the security of next generation networks. As a senior member of the team, you'll also play an important role in supporting and mentoring others, helping to develop the next generation of security testing specialists. What You'll Be Doing Lead and deliver security assessments across complex hardware, software, and telecoms systems. Conduct hands on penetration testing within a dedicated in house lab environment, ensuring safe and controlled testing. Apply advanced testing techniques - including both positive and negative approaches (e.g. fuzzing) - to rigorously assess network functions and protocols. Identify, investigate, and clearly articulate vulnerabilities and security risks to both technical and non technical audiences. Develop scripts and automate testing processes to improve efficiency, consistency, and scalability. Produce high quality, insightful technical reports that support remediation and strengthen security posture. Mentor and support junior team members through hands on guidance and knowledge sharing. Contribute to the development of test strategies and help shape the direction of security assessments. Requirements Successful Applicants must be able to commute to the UKTL offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. To work in this role, you will need to hold an SC clearance with no restrictions. You are welcome to apply without already holding SC clearance; however, you will not be able to start in post until the clearance has been successfully granted. What You'll Thrive In Strong experience in penetration testing, with a solid understanding of exploitation techniques and how they apply in real world environments. Enjoy deep technical problem solving and working across complex, evolving systems. Bring a collaborative mindset - sharing knowledge, supporting others, and contributing fresh ideas. Are passionate about security testing and committed to continuous learning and staying ahead of emerging threats. Have a background in areas such as networking, infrastructure, software development, or telecoms (preferred but not essential). What You'll Learn You'll bring solid experience - and we'll help you take it even further. Whether you already have knowledge of telecoms protocols such as Diameter, HTTP/2, SCTP, and NGAP, or demonstrate a strong ability to learn them quickly, we'll support your growth every step of the way. You'll gain access to leading training platforms and work towards industry recognised certifications, helping you continuously develop your expertise. Benefits We strive to offer a great work life balance. Whether you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
15/06/2026
Full time
Dive Deep. Make an Impact. Build Secure Systems. You're driven by curiosity and a desire to understand how things really work - and how they can be made more secure. Whether dissecting telecoms protocols, exploring enterprise systems, or analysing hardware, you take a hands on, analytical approach to solving complex challenges. In this role, you'll join a collaborative and inclusive team where your expertise is valued, your ideas are heard, and your work directly contributes to strengthening real world systems. You'll have the freedom to explore, experiment, and grow - while helping shape the security of next generation networks. As a senior member of the team, you'll also play an important role in supporting and mentoring others, helping to develop the next generation of security testing specialists. What You'll Be Doing Lead and deliver security assessments across complex hardware, software, and telecoms systems. Conduct hands on penetration testing within a dedicated in house lab environment, ensuring safe and controlled testing. Apply advanced testing techniques - including both positive and negative approaches (e.g. fuzzing) - to rigorously assess network functions and protocols. Identify, investigate, and clearly articulate vulnerabilities and security risks to both technical and non technical audiences. Develop scripts and automate testing processes to improve efficiency, consistency, and scalability. Produce high quality, insightful technical reports that support remediation and strengthen security posture. Mentor and support junior team members through hands on guidance and knowledge sharing. Contribute to the development of test strategies and help shape the direction of security assessments. Requirements Successful Applicants must be able to commute to the UKTL offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. To work in this role, you will need to hold an SC clearance with no restrictions. You are welcome to apply without already holding SC clearance; however, you will not be able to start in post until the clearance has been successfully granted. What You'll Thrive In Strong experience in penetration testing, with a solid understanding of exploitation techniques and how they apply in real world environments. Enjoy deep technical problem solving and working across complex, evolving systems. Bring a collaborative mindset - sharing knowledge, supporting others, and contributing fresh ideas. Are passionate about security testing and committed to continuous learning and staying ahead of emerging threats. Have a background in areas such as networking, infrastructure, software development, or telecoms (preferred but not essential). What You'll Learn You'll bring solid experience - and we'll help you take it even further. Whether you already have knowledge of telecoms protocols such as Diameter, HTTP/2, SCTP, and NGAP, or demonstrate a strong ability to learn them quickly, we'll support your growth every step of the way. You'll gain access to leading training platforms and work towards industry recognised certifications, helping you continuously develop your expertise. Benefits We strive to offer a great work life balance. Whether you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
National Physical Laboratory
Senior Penetration Tester
National Physical Laboratory Birmingham, Staffordshire
Dive Deep. Make an Impact. Build Secure Systems. You're driven by curiosity and a desire to understand how things really work - and how they can be made more secure. Whether dissecting telecoms protocols, exploring enterprise systems, or analysing hardware, you take a hands on, analytical approach to solving complex challenges. In this role, you'll join a collaborative and inclusive team where your expertise is valued, your ideas are heard, and your work directly contributes to strengthening real world systems. You'll have the freedom to explore, experiment, and grow - while helping shape the security of next generation networks. As a senior member of the team, you'll also play an important role in supporting and mentoring others, helping to develop the next generation of security testing specialists. What You'll Be Doing Lead and deliver security assessments across complex hardware, software, and telecoms systems. Conduct hands on penetration testing within a dedicated in house lab environment, ensuring safe and controlled testing. Apply advanced testing techniques - including both positive and negative approaches (e.g. fuzzing) - to rigorously assess network functions and protocols. Identify, investigate, and clearly articulate vulnerabilities and security risks to both technical and non technical audiences. Develop scripts and automate testing processes to improve efficiency, consistency, and scalability. Produce high quality, insightful technical reports that support remediation and strengthen security posture. Mentor and support junior team members through hands on guidance and knowledge sharing. Contribute to the development of test strategies and help shape the direction of security assessments. Requirements Successful Applicants must be able to commute to the UKTL offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. To work in this role, you will need to hold an SC clearance with no restrictions. You are welcome to apply without already holding SC clearance; however, you will not be able to start in post until the clearance has been successfully granted. What You'll Thrive In Strong experience in penetration testing, with a solid understanding of exploitation techniques and how they apply in real world environments. Enjoy deep technical problem solving and working across complex, evolving systems. Bring a collaborative mindset - sharing knowledge, supporting others, and contributing fresh ideas. Are passionate about security testing and committed to continuous learning and staying ahead of emerging threats. Have a background in areas such as networking, infrastructure, software development, or telecoms (preferred but not essential). What You'll Learn You'll bring solid experience - and we'll help you take it even further. Whether you already have knowledge of telecoms protocols such as Diameter, HTTP/2, SCTP, and NGAP, or demonstrate a strong ability to learn them quickly, we'll support your growth every step of the way. You'll gain access to leading training platforms and work towards industry recognised certifications, helping you continuously develop your expertise. Benefits We strive to offer a great work life balance. Whether you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
15/06/2026
Full time
Dive Deep. Make an Impact. Build Secure Systems. You're driven by curiosity and a desire to understand how things really work - and how they can be made more secure. Whether dissecting telecoms protocols, exploring enterprise systems, or analysing hardware, you take a hands on, analytical approach to solving complex challenges. In this role, you'll join a collaborative and inclusive team where your expertise is valued, your ideas are heard, and your work directly contributes to strengthening real world systems. You'll have the freedom to explore, experiment, and grow - while helping shape the security of next generation networks. As a senior member of the team, you'll also play an important role in supporting and mentoring others, helping to develop the next generation of security testing specialists. What You'll Be Doing Lead and deliver security assessments across complex hardware, software, and telecoms systems. Conduct hands on penetration testing within a dedicated in house lab environment, ensuring safe and controlled testing. Apply advanced testing techniques - including both positive and negative approaches (e.g. fuzzing) - to rigorously assess network functions and protocols. Identify, investigate, and clearly articulate vulnerabilities and security risks to both technical and non technical audiences. Develop scripts and automate testing processes to improve efficiency, consistency, and scalability. Produce high quality, insightful technical reports that support remediation and strengthen security posture. Mentor and support junior team members through hands on guidance and knowledge sharing. Contribute to the development of test strategies and help shape the direction of security assessments. Requirements Successful Applicants must be able to commute to the UKTL offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. To work in this role, you will need to hold an SC clearance with no restrictions. You are welcome to apply without already holding SC clearance; however, you will not be able to start in post until the clearance has been successfully granted. What You'll Thrive In Strong experience in penetration testing, with a solid understanding of exploitation techniques and how they apply in real world environments. Enjoy deep technical problem solving and working across complex, evolving systems. Bring a collaborative mindset - sharing knowledge, supporting others, and contributing fresh ideas. Are passionate about security testing and committed to continuous learning and staying ahead of emerging threats. Have a background in areas such as networking, infrastructure, software development, or telecoms (preferred but not essential). What You'll Learn You'll bring solid experience - and we'll help you take it even further. Whether you already have knowledge of telecoms protocols such as Diameter, HTTP/2, SCTP, and NGAP, or demonstrate a strong ability to learn them quickly, we'll support your growth every step of the way. You'll gain access to leading training platforms and work towards industry recognised certifications, helping you continuously develop your expertise. Benefits We strive to offer a great work life balance. Whether you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.
Business Development Manager
dbfb communications Northampton, Northamptonshire
Hours of Work 37.5 hours a week, Monday to Friday (between 8am and 6pm). What is the Role? We are seeking a high energy, driven Business Development Manager to accelerate new logo growth across our SMB segment within our Communications portfolio (UC, connectivity, mobile, and related services). This is a pure new business hunter role. You will build your own pipeline through outbound prospecting, networking, referrals, events, and targeted campaigns. A successful BDM will confidently lead conversations about connectivity, hosted telephony, mobile solutions, and unified communications. You'll uncover customer challenges, understand their operational needs, and position dbfb's solutions to improve reliability, flexibility, productivity, and cost efficiency. While this role doesn't require deep technical skills, you must be able to translate solution benefits into clear business outcomes and work closely with product specialists where needed. This is a fantastic opportunity for someone passionate about communications technology, consultative selling, and helping SMBs modernise how they connect. Key Tasks & Accountabilities New Business Acquisition: Identify and secure new logos in the SMB market using outbound prospecting, networking, events, referrals, and structured outreach. Build and manage a strong pipeline of qualified UC, connectivity, and mobile opportunities. Develop targeted account and territory plans to drive sustained new business growth. Sales Strategy & Execution: Lead end to end sales cycles, including discovery, solution alignment, proposals, presentations, and contract negotiation. Confidently position dbfb's portfolio: hosted telephony, connectivity, mobile, AV and IT managed services. Collaborate with specialists to shape competitive, value driven solutions for customers. Articulate commercial models, contract options, and ROI clearly to customers. Stakeholder Engagement: Build trusted relationships with decision makers across SMB organisations, such as owners, managing directors, operations managers, and IT contacts. Use a consultative approach to understand business challenges and align proposals effectively. Navigate varied buying groups and procurement processes confidently. Stay up to date with telecoms and UC trends, supplier updates, and competitor solutions. Provide meaningful feedback on product improvements, market demands, and customer expectations. Performance & Reporting: Achieve or exceed monthly new business revenue targets. Maintain disciplined CRM hygiene, ensuring accurate pipeline, forecasting, and activity records. Report regularly on performance, pipeline status, and strategic priorities. What Will You Bring? 2+ years' proven success in B2B new business sales, ideally in telecoms, UC, connectivity, or mobile. Demonstrable experience selling into SMB organisations and navigating short to mid length buying cycles. Strong track record of hitting sales targets and closing new logo deals. Excellent communication, presentation, and negotiation skills. Highly motivated and disciplined, with strong personal accountability. Solid understanding of UC solutions, hosted telephony, connectivity options, mobile tariffs, and related technologies. Ability to work collaboratively with technical, provisioning, and delivery teams. Hunter Mentality: Persistent, proactive, and driven to win new business. Solution Selling: Able to uncover needs and position the right combination of UC, connectivity, and mobile services. Negotiation & Closing: Skilled at managing commercial discussions and securing commitments. Business Acumen: Understands how communications impact business productivity, cost, and customer service. Pipeline Management: Strong discipline in managing pipeline, forecasting, and CRM activity. Stakeholder Engagement: Builds relationships across varied SMB leadership structures. Industry Awareness: Knowledgeable about telecoms trends, competitors, carriers, and market changes. Customer Insight: Able to diagnose pain points and frame compelling business cases. Resilience & Drive: Thrives in a fast paced, results focused environment. Collaboration: Works effectively with internal teams to deliver smooth customer onboarding. Continuous Learning: Open to coaching, feedback, and improvement. Cultural Contribution: Supports a positive, customer centric, high performance sales culture. What's in it for You? A competitive salary plus commission plan. 22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year. NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses). Death in Service (3 salary). 0.5 days per year paid volunteering/community work. Wellbeing support.
14/06/2026
Full time
Hours of Work 37.5 hours a week, Monday to Friday (between 8am and 6pm). What is the Role? We are seeking a high energy, driven Business Development Manager to accelerate new logo growth across our SMB segment within our Communications portfolio (UC, connectivity, mobile, and related services). This is a pure new business hunter role. You will build your own pipeline through outbound prospecting, networking, referrals, events, and targeted campaigns. A successful BDM will confidently lead conversations about connectivity, hosted telephony, mobile solutions, and unified communications. You'll uncover customer challenges, understand their operational needs, and position dbfb's solutions to improve reliability, flexibility, productivity, and cost efficiency. While this role doesn't require deep technical skills, you must be able to translate solution benefits into clear business outcomes and work closely with product specialists where needed. This is a fantastic opportunity for someone passionate about communications technology, consultative selling, and helping SMBs modernise how they connect. Key Tasks & Accountabilities New Business Acquisition: Identify and secure new logos in the SMB market using outbound prospecting, networking, events, referrals, and structured outreach. Build and manage a strong pipeline of qualified UC, connectivity, and mobile opportunities. Develop targeted account and territory plans to drive sustained new business growth. Sales Strategy & Execution: Lead end to end sales cycles, including discovery, solution alignment, proposals, presentations, and contract negotiation. Confidently position dbfb's portfolio: hosted telephony, connectivity, mobile, AV and IT managed services. Collaborate with specialists to shape competitive, value driven solutions for customers. Articulate commercial models, contract options, and ROI clearly to customers. Stakeholder Engagement: Build trusted relationships with decision makers across SMB organisations, such as owners, managing directors, operations managers, and IT contacts. Use a consultative approach to understand business challenges and align proposals effectively. Navigate varied buying groups and procurement processes confidently. Stay up to date with telecoms and UC trends, supplier updates, and competitor solutions. Provide meaningful feedback on product improvements, market demands, and customer expectations. Performance & Reporting: Achieve or exceed monthly new business revenue targets. Maintain disciplined CRM hygiene, ensuring accurate pipeline, forecasting, and activity records. Report regularly on performance, pipeline status, and strategic priorities. What Will You Bring? 2+ years' proven success in B2B new business sales, ideally in telecoms, UC, connectivity, or mobile. Demonstrable experience selling into SMB organisations and navigating short to mid length buying cycles. Strong track record of hitting sales targets and closing new logo deals. Excellent communication, presentation, and negotiation skills. Highly motivated and disciplined, with strong personal accountability. Solid understanding of UC solutions, hosted telephony, connectivity options, mobile tariffs, and related technologies. Ability to work collaboratively with technical, provisioning, and delivery teams. Hunter Mentality: Persistent, proactive, and driven to win new business. Solution Selling: Able to uncover needs and position the right combination of UC, connectivity, and mobile services. Negotiation & Closing: Skilled at managing commercial discussions and securing commitments. Business Acumen: Understands how communications impact business productivity, cost, and customer service. Pipeline Management: Strong discipline in managing pipeline, forecasting, and CRM activity. Stakeholder Engagement: Builds relationships across varied SMB leadership structures. Industry Awareness: Knowledgeable about telecoms trends, competitors, carriers, and market changes. Customer Insight: Able to diagnose pain points and frame compelling business cases. Resilience & Drive: Thrives in a fast paced, results focused environment. Collaboration: Works effectively with internal teams to deliver smooth customer onboarding. Continuous Learning: Open to coaching, feedback, and improvement. Cultural Contribution: Supports a positive, customer centric, high performance sales culture. What's in it for You? A competitive salary plus commission plan. 22 days holiday plus an extra day for your birthday, increasing to 25 days holiday in your 2nd year. NHS Healthcare Top Up Cash Plan (money back on everyday medical expenses). Death in Service (3 salary). 0.5 days per year paid volunteering/community work. Wellbeing support.
Telecoms and Call Centre Specialist
Spectrum.Life Manchester, Lancashire
About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health, and wellbeing solutions. Our HealthTech delivers digital transformation for insurers, educators, and employers - decreasing digital fragmentation and empowering lives through co created and integrated solutions. Established in 2018, Spectrum.Life provides services to over 7.2 million insurance members, 3,000 corporate clients, 60 universities, and 650,000+ university students globally. We currently employ over 450 people across multiple countries. Our vision: to change and save as many lives as possible. Role Brief: Our telephony infrastructure is central to everything we do. The calls we receive are sensitive in nature, and the availability of our phone services is directly linked to our ability to support people when they need it most. The performance, reliability, and administration of our telecoms platform is therefore a critical function within the business. This role sits within the IT function and reports directly to the Head of IT. The Telecoms and Call Centre Specialist is responsible for the day to day administration, configuration, monitoring, and improvement of the Spectrum.Life telephony platform, built on Asterisk and FreePBX and managed in partnership with our telecoms provider. The role covers call queue management, IVR configuration, agent reporting, wallboard development, and call statistics production. It requires a technically capable individual who understands the operational demands of a high availability call centre environment and can translate that understanding into reliable, well documented system administration. As Spectrum.Life expands, this role will extend across all active markets. The person appointed will work closely with the Head of IT, the telecoms vendor team, and operational stakeholders to ensure telephony performance meets contracted SLAs and supports the quality of service our clients depend on. Schedule: Responsibilities: PBX Administration Day to day administration of the Asterisk/FreePBX platform, including extension management, dial plan configuration, and IVR setup Manage and maintain call queues, ring groups, and routing logic across all active DDIs Coordinate with telecoms vendor for system changes, fault escalation, and SLA governed incident resolution Carry out configuration changes in line with the Release and Deployment SOP, ensuring changes are tested and documented before production deployment Maintain system documentation and update the Telecommunications Management SOP required Call Centre Operations Monitor and manage inbound call queue performance, including agent availability, call wait times, and abandon rates Configure and maintain agent pause codes and operational states to support accurate reporting of agent activity Support the operational team with call flow changes, queue adjustments, and IVR prompt updates in response to business need Liaise with service teams to ensure call routing and queue configuration reflects current operational requirements across Ireland, UK, and Australia Reporting and Call Statistics Produce regular call statistics and performance reports for operational and management stakeholders Maintain and develop the call statistics recording system, which processes PBX event webhooks to calculate agent state durations across pause codes for KPI reporting Support the development of automated reporting pipelines, working alongside the Data function where applicable Ensure reporting is accurate, timely, and aligned to the metrics that matter to the business Wallboard Development and Maintenance Administer and maintain the live call centre wallboard, which displays agent activity, queue status, and daily call totals for operational visibility Develop new wallboard views and features, including call queue information such as agents available versus calls waiting Work with the Head of IT on iterative improvements to the wallboard, built in PHP with a server side cached data layer and JavaScript client Ensure the wallboard remains stable, accurate, and performant in a production environment Monitoring, Availability, and Incident Management Monitor telephony system health and DDI availability, acting promptly on alerts or anomalies Support P1 and P2 telephony incident response in line with the Incident Management SOP and Information Security Incident Response Policy Maintain awareness of the telecoms vendor SLA and support the Head of IT in ensuring the vendor meets its contractual obligations Maintain line issues registers and contribute to post incident reviews Requirements: Demonstrable hands on experience administering Asterisk and FreePBX in a production environment Experience managing call centre queues, IVR configuration, DDI routing, and dial plan logic Practical experience producing call centre reports and working with call data, either from QueueMetrics, CDR records, or equivalent reporting tools Experience developing or maintaining operational dashboards or wallboards, with an understanding of real time data presentation Comfortable working with PHP or equivalent server side scripting for telephony integrations and data handling Able to read and interpret call flow logic, PBX event data, and system logs to diagnose and resolve faults Strong written documentation skills; able to produce and maintain SOPs and configuration records to an auditable standard Experience working with a managed telecoms provider and managing vendor relationships against SLA obligations Desirable: Experience with SIP trunk configuration and multi instance PBX environments Familiarity with QueueMetrics or similar call centre analytics platforms Experience with webhook driven integrations and event based data capture from PBX systems Experience with DDI testing tools or automated telephony testing processes Working knowledge of JavaScript for front end wallboard or dashboard development Exposure to multi market telephony operations, particularly across UK, Ireland, or Australia Understanding of ITIL service management principles, particularly incident and change management What are the benefits of working at SPECTRUM.LIFE? Full time permanent contract Work from home Competitive salary (Dependent on experience) + employee benefits Continuous professional development and training opportunities. 25 days annual leave 24/7 EAP and a wide range of health and wellbeing supports Extensive list of employee perks and benefits: Your profile Methodical and detail oriented; understands that accuracy in telephony configuration has direct operational consequences Self sufficient in a remote working environment; able to manage own workload and prioritise without close supervision Clear communicator across technical and non technical audiences; able to explain telephony issues in plain language to operational stakeholders Proactive in identifying and resolving issues before they elevate to outages Comfortable working within a structured change management process and maintaining accurate records Collaborative; willing to work alongside vendor contacts, the Data function, and operational teams to deliver improvements
14/06/2026
Full time
About us: Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health, and wellbeing solutions. Our HealthTech delivers digital transformation for insurers, educators, and employers - decreasing digital fragmentation and empowering lives through co created and integrated solutions. Established in 2018, Spectrum.Life provides services to over 7.2 million insurance members, 3,000 corporate clients, 60 universities, and 650,000+ university students globally. We currently employ over 450 people across multiple countries. Our vision: to change and save as many lives as possible. Role Brief: Our telephony infrastructure is central to everything we do. The calls we receive are sensitive in nature, and the availability of our phone services is directly linked to our ability to support people when they need it most. The performance, reliability, and administration of our telecoms platform is therefore a critical function within the business. This role sits within the IT function and reports directly to the Head of IT. The Telecoms and Call Centre Specialist is responsible for the day to day administration, configuration, monitoring, and improvement of the Spectrum.Life telephony platform, built on Asterisk and FreePBX and managed in partnership with our telecoms provider. The role covers call queue management, IVR configuration, agent reporting, wallboard development, and call statistics production. It requires a technically capable individual who understands the operational demands of a high availability call centre environment and can translate that understanding into reliable, well documented system administration. As Spectrum.Life expands, this role will extend across all active markets. The person appointed will work closely with the Head of IT, the telecoms vendor team, and operational stakeholders to ensure telephony performance meets contracted SLAs and supports the quality of service our clients depend on. Schedule: Responsibilities: PBX Administration Day to day administration of the Asterisk/FreePBX platform, including extension management, dial plan configuration, and IVR setup Manage and maintain call queues, ring groups, and routing logic across all active DDIs Coordinate with telecoms vendor for system changes, fault escalation, and SLA governed incident resolution Carry out configuration changes in line with the Release and Deployment SOP, ensuring changes are tested and documented before production deployment Maintain system documentation and update the Telecommunications Management SOP required Call Centre Operations Monitor and manage inbound call queue performance, including agent availability, call wait times, and abandon rates Configure and maintain agent pause codes and operational states to support accurate reporting of agent activity Support the operational team with call flow changes, queue adjustments, and IVR prompt updates in response to business need Liaise with service teams to ensure call routing and queue configuration reflects current operational requirements across Ireland, UK, and Australia Reporting and Call Statistics Produce regular call statistics and performance reports for operational and management stakeholders Maintain and develop the call statistics recording system, which processes PBX event webhooks to calculate agent state durations across pause codes for KPI reporting Support the development of automated reporting pipelines, working alongside the Data function where applicable Ensure reporting is accurate, timely, and aligned to the metrics that matter to the business Wallboard Development and Maintenance Administer and maintain the live call centre wallboard, which displays agent activity, queue status, and daily call totals for operational visibility Develop new wallboard views and features, including call queue information such as agents available versus calls waiting Work with the Head of IT on iterative improvements to the wallboard, built in PHP with a server side cached data layer and JavaScript client Ensure the wallboard remains stable, accurate, and performant in a production environment Monitoring, Availability, and Incident Management Monitor telephony system health and DDI availability, acting promptly on alerts or anomalies Support P1 and P2 telephony incident response in line with the Incident Management SOP and Information Security Incident Response Policy Maintain awareness of the telecoms vendor SLA and support the Head of IT in ensuring the vendor meets its contractual obligations Maintain line issues registers and contribute to post incident reviews Requirements: Demonstrable hands on experience administering Asterisk and FreePBX in a production environment Experience managing call centre queues, IVR configuration, DDI routing, and dial plan logic Practical experience producing call centre reports and working with call data, either from QueueMetrics, CDR records, or equivalent reporting tools Experience developing or maintaining operational dashboards or wallboards, with an understanding of real time data presentation Comfortable working with PHP or equivalent server side scripting for telephony integrations and data handling Able to read and interpret call flow logic, PBX event data, and system logs to diagnose and resolve faults Strong written documentation skills; able to produce and maintain SOPs and configuration records to an auditable standard Experience working with a managed telecoms provider and managing vendor relationships against SLA obligations Desirable: Experience with SIP trunk configuration and multi instance PBX environments Familiarity with QueueMetrics or similar call centre analytics platforms Experience with webhook driven integrations and event based data capture from PBX systems Experience with DDI testing tools or automated telephony testing processes Working knowledge of JavaScript for front end wallboard or dashboard development Exposure to multi market telephony operations, particularly across UK, Ireland, or Australia Understanding of ITIL service management principles, particularly incident and change management What are the benefits of working at SPECTRUM.LIFE? Full time permanent contract Work from home Competitive salary (Dependent on experience) + employee benefits Continuous professional development and training opportunities. 25 days annual leave 24/7 EAP and a wide range of health and wellbeing supports Extensive list of employee perks and benefits: Your profile Methodical and detail oriented; understands that accuracy in telephony configuration has direct operational consequences Self sufficient in a remote working environment; able to manage own workload and prioritise without close supervision Clear communicator across technical and non technical audiences; able to explain telephony issues in plain language to operational stakeholders Proactive in identifying and resolving issues before they elevate to outages Comfortable working within a structured change management process and maintaining accurate records Collaborative; willing to work alongside vendor contacts, the Data function, and operational teams to deliver improvements
Senior Application Engineer
慨正橡扯 Bristol, Gloucestershire
Job Description Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to support and enhance enterprise applications that underpin national security and critical services? At Leonardo UK, our Senior Application Engineers play a key role in maintaining and improving business-critical platforms-ensuring they are secure, scalable, and aligned with operational needs. You'll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Senior Application Engineer Support, configure, and enhance the Leonardo MCX suite of applications, ensuring reliable operation within mission critical communication environments. Deliver engineering tasks within defined work packages, ensuring alignment with user needs, operational communication requirements, security requirements, and service level objectives. Contribute to application architecture, configuration, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and product teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What you'll bring Solid experience in supporting, configuring, and enhancingenterprise or mission critical applications, ideally within telecoms, control rooms, or public safety communications environments. Ability to solve moderately complex application related issues and contribute to secure, scalable solutions in high availability operational settings. Understanding of application lifecycle management, integration patterns, and secure by design principles. Strong communication and collaboration skills across engineering, service management and product teams. A proactive mindset with a passion for continuous improvement and knowledge sharing. Core areas (must have) Mission Critical Application Experience: Hands on experience supporting or configuring operational telecoms systems, public safety applications, control room tools, or enterprise grade software. Application Lifecycle Knowledge: Understanding of deployment, maintenance, upgrades, and decommissioning phases. Integration & Identity Management: Familiarity with integration patterns and identity systems such as Open ID connect and OAuth. Secure-by-Design Principles: Awareness of cyber security practices and secure configuration. Service Management Alignment: Understanding of ITIL or similar frameworks. Technical Problem Solving: Ability to resolve moderately complex issues and contribute to service improvement. Collaboration & Communication: Strong communication skills across engineering, service, and product teams. Desirable Experience with mission critical communication platforms, public safety dispatch systems, TETRA technologies, or telecoms signalling protocols. Experience supporting applications across on premise, hybrid, and cloud environments (e.g. AWS). Exposure to MCX / MCPTT, control room platforms, or emergency services communication systems. Familiarity with Jira Service Management or other ITSM tooling. Knowledge of enterprise IT services such as Active Directory, KMSPKI, and monitoring tools. Exposure to DevOps or CI/CD practices. Industry certifications (e.g. Atlassian ITIL, AWS, Azure). Awareness of 3GPP technical standards. Experience working in secure or defence related environments. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role can be based at our Bristol site, with hybrid/custom working options where appropriate. Travel will be involved in the role. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
14/06/2026
Full time
Job Description Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to support and enhance enterprise applications that underpin national security and critical services? At Leonardo UK, our Senior Application Engineers play a key role in maintaining and improving business-critical platforms-ensuring they are secure, scalable, and aligned with operational needs. You'll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. What you will do as a Senior Application Engineer Support, configure, and enhance the Leonardo MCX suite of applications, ensuring reliable operation within mission critical communication environments. Deliver engineering tasks within defined work packages, ensuring alignment with user needs, operational communication requirements, security requirements, and service level objectives. Contribute to application architecture, configuration, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management, and product teams to resolve technical issues. Mentor junior engineers and specialists, supporting their development and promoting best practices. Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing. Ensure compliance with engineering governance, ITSM processes, and cyber security policies. What you'll bring Solid experience in supporting, configuring, and enhancingenterprise or mission critical applications, ideally within telecoms, control rooms, or public safety communications environments. Ability to solve moderately complex application related issues and contribute to secure, scalable solutions in high availability operational settings. Understanding of application lifecycle management, integration patterns, and secure by design principles. Strong communication and collaboration skills across engineering, service management and product teams. A proactive mindset with a passion for continuous improvement and knowledge sharing. Core areas (must have) Mission Critical Application Experience: Hands on experience supporting or configuring operational telecoms systems, public safety applications, control room tools, or enterprise grade software. Application Lifecycle Knowledge: Understanding of deployment, maintenance, upgrades, and decommissioning phases. Integration & Identity Management: Familiarity with integration patterns and identity systems such as Open ID connect and OAuth. Secure-by-Design Principles: Awareness of cyber security practices and secure configuration. Service Management Alignment: Understanding of ITIL or similar frameworks. Technical Problem Solving: Ability to resolve moderately complex issues and contribute to service improvement. Collaboration & Communication: Strong communication skills across engineering, service, and product teams. Desirable Experience with mission critical communication platforms, public safety dispatch systems, TETRA technologies, or telecoms signalling protocols. Experience supporting applications across on premise, hybrid, and cloud environments (e.g. AWS). Exposure to MCX / MCPTT, control room platforms, or emergency services communication systems. Familiarity with Jira Service Management or other ITSM tooling. Knowledge of enterprise IT services such as Active Directory, KMSPKI, and monitoring tools. Exposure to DevOps or CI/CD practices. Industry certifications (e.g. Atlassian ITIL, AWS, Azure). Awareness of 3GPP technical standards. Experience working in secure or defence related environments. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role can be based at our Bristol site, with hybrid/custom working options where appropriate. Travel will be involved in the role. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your Future: Award winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location GB - Bristol - Coldharbour Lane Contract Type Permanent Hybrid Working Hybrid
Project Engineer
United Living Group
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description The Project Engineer will be responsible for managing a projects engineering and technical aspects. Including coordinating with various teams, managing technical works schedules, ensuring adherence to quality standards and providing technical guidance to team members. The individual will be technical lead and support the Project / Construction Manager in the effective management of a large programme of works on gas transmission and distribution contracts nationwide. The role will be a hybrid role, based at the Peterborough office but include / require site visits weekly as part of the typical day to day responsibilities. The successful candidate must be willing to travel regularly. The role will align to an individual with a proven record of site experience and site engineering experience, looking to eventually progress to project management, who can take lead on technical delivery as part of the project delivery team. The individual will also need to understand the commercial impacts of the works, scope and subcontract management, escalating risks and inputting to the wider team commercial management of the project. Specific Responsibilities Technical lead of all project sites, ensuring: Responsible for technical delivery of project requirements. Project level Temporary Works Lead working closely with Construction Manager to ensure design, requirements and implantation are done/planned to mitigate delays/risks to safety on site. Drawing registers are up to date, maintained and site teams are working to correct details. Drawing technical reviews / dimension checks against design data, raising technical queries to eliminate delays from insufficient information and management / monitoring of RFIs/TQs processes. Design / Constructability reviews/support with project team through design phase and construction phase. Identify and escalate in timely manner any design/scope ambiguity / change to commercial team. Project based procurement lead of key technical procurement items, supported by buying team and Construction Manager. Working with commercial team to maintain accurate procurement schedule. For each project ensure robust processes to minimize defects during and after construction and ensure defects are dealt with promptly. Work closely with QA/QC project team to manage and deliver ITP processes, conduct vendor/supplier visits, collation of QA/QC documentation and Databook requirements. Produce and manage efficient as-built mark-up process through the project delivery. Setting out civil works via the use of GPS co-ordinates and point cloud. Supported by mechanical engineering support for critical elements of work. With support from Construction Manager, ensure all service information is current/updated and available for each site team. Support perimetry requirements/collation where requested by Construction Manager. Work proactively with project management team and project planner to ensure technical deliverables/items are planned in advanced, escalations raised when programme items are at risk, and attend programme update meetings. Technical reviews/support of subcontractor works, tender returns and support in production of subcontract scoping documentation. Project / Construction Management Support: Accountable for tasks assigned by the project manager or construction manager which facilitate the successful management of projects, attending pre-start meetings, helping to devise a strategic programme of works at the start of the contract and continually monitoring progress to ensure projects achieve targets in respect of safety, time, cost, quality and customer satisfaction. Assisting the Project Manager in ensuring that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Working closely with the Commercial team learning all matters relating to commercial and operations. Provide up to date and accurate reports on the Project progress and highlight any potential risk to the relevant parties. Support / help facilitate project meetings and support on accurate recording of meetings. In conjunction with the project manager and Quantity Surveyor, the preparation of accurate CVR's, the achievement and improvement of the project target profitability, the identification of project risks and opportunities and advise on forecast monthly turnover. General Requirements: Take all necessary actions to ensure that work is carried out within the project requirements and timescales. Manage the Company's obligations and rights under the terms of the contract. Promote high standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, carrying out SHEQ and quality audits and setting a good example. Responsible for developing and establishing excellent working relationships through effective communication with Clients and Stakeholders. Liaising with Clients to build trust and enhance understanding. Attendance at meetings and attendance at Client events. In conjunction with the other internal teams assess, select and appoint the sub-contractors based on their financial and quality of work performance, Undertake regular reviews to ensure work is being carried out to a high and safe standard. Agree scopes of each sub-contract package. Conduct site level SHEQS inspections when visiting sites. To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. To comply with health and safety legislation, policies and procedures in the performance of the duties of the post. To maintain confidentiality and observe data protection and associated guidelines where appropriate. Behave in a professional and appropriate manner Responsible for the safety, quality, productivity and accuracy of their own work. Be punctual, polite & respectful at all times Travel within the UK to various site locations shall be required regularly. Perform other reasonable duties as assigned by the Project Manager/Construction Manager. Other Specific Duties: Coordinate, draft and liaise with Engineering Department to produce/maintain site working layout drawings and other drawings required to facilitate to construction. Collaboration with rest of project team to produce, review and or update project plans, RAMs and other delivery documentation. Assist project/construction manager / engineers with temporary works designs for ongoing projects. Collate, update and file documents electronically onto the main server. Qualifications Minimum of five years' work experience in civil engineering. Minimum HNC/HND qualification in Mechanical Engineering Preferably Temporary Works Coordinator. Experience supporting lifting operations / lift plans. Experience and up to date knowledge of surveying software. Must be computer literate and specifically knowledgeable in MicroStation/AutoCAD and proficient using Microsoft office. Experience in co-ordination of the civil/structural works, completion of construction activities, reviewing contractor method statements and ensuring compliance with all applicable standards and contract requirements during design and on site. Ability to discuss complex technical issues and with key stakeholders, ability to persuade and influence. Working knowledge of CDM 2015 Regulations the Designer and principal Contractor's role Good timekeeper Responsible, conscientious, punctual, highly organised, self-motivated and able to work under pressure, both on own initiative and as part of a busy team. Full UK Driving Licence. Core Value Behaviours Takes responsibility for decision-making, with autonomy and within the guidelines of the work instruction, for their workplace, and for their productivity. Ability to work well with others. Enquires and seeks guidance, to understand the processes and associated industrial applications. Consistently and reliably deliver expectations in safety, production, quality, ethics and self-development. Follows the specified procedures and controls and be personally responsible and accountable for their production work and personal development. Committed to Equality and Diversity. Reflect on current and past performance and provide information and recommendations for continuous improvements in efficiency and effectiveness of working practices . click apply for full job details
14/06/2026
Full time
United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description The Project Engineer will be responsible for managing a projects engineering and technical aspects. Including coordinating with various teams, managing technical works schedules, ensuring adherence to quality standards and providing technical guidance to team members. The individual will be technical lead and support the Project / Construction Manager in the effective management of a large programme of works on gas transmission and distribution contracts nationwide. The role will be a hybrid role, based at the Peterborough office but include / require site visits weekly as part of the typical day to day responsibilities. The successful candidate must be willing to travel regularly. The role will align to an individual with a proven record of site experience and site engineering experience, looking to eventually progress to project management, who can take lead on technical delivery as part of the project delivery team. The individual will also need to understand the commercial impacts of the works, scope and subcontract management, escalating risks and inputting to the wider team commercial management of the project. Specific Responsibilities Technical lead of all project sites, ensuring: Responsible for technical delivery of project requirements. Project level Temporary Works Lead working closely with Construction Manager to ensure design, requirements and implantation are done/planned to mitigate delays/risks to safety on site. Drawing registers are up to date, maintained and site teams are working to correct details. Drawing technical reviews / dimension checks against design data, raising technical queries to eliminate delays from insufficient information and management / monitoring of RFIs/TQs processes. Design / Constructability reviews/support with project team through design phase and construction phase. Identify and escalate in timely manner any design/scope ambiguity / change to commercial team. Project based procurement lead of key technical procurement items, supported by buying team and Construction Manager. Working with commercial team to maintain accurate procurement schedule. For each project ensure robust processes to minimize defects during and after construction and ensure defects are dealt with promptly. Work closely with QA/QC project team to manage and deliver ITP processes, conduct vendor/supplier visits, collation of QA/QC documentation and Databook requirements. Produce and manage efficient as-built mark-up process through the project delivery. Setting out civil works via the use of GPS co-ordinates and point cloud. Supported by mechanical engineering support for critical elements of work. With support from Construction Manager, ensure all service information is current/updated and available for each site team. Support perimetry requirements/collation where requested by Construction Manager. Work proactively with project management team and project planner to ensure technical deliverables/items are planned in advanced, escalations raised when programme items are at risk, and attend programme update meetings. Technical reviews/support of subcontractor works, tender returns and support in production of subcontract scoping documentation. Project / Construction Management Support: Accountable for tasks assigned by the project manager or construction manager which facilitate the successful management of projects, attending pre-start meetings, helping to devise a strategic programme of works at the start of the contract and continually monitoring progress to ensure projects achieve targets in respect of safety, time, cost, quality and customer satisfaction. Assisting the Project Manager in ensuring that all HSQ&E activity and reporting is accurate, legally compliant and within group policies, highlighting and resolving concerns when identified. Working closely with the Commercial team learning all matters relating to commercial and operations. Provide up to date and accurate reports on the Project progress and highlight any potential risk to the relevant parties. Support / help facilitate project meetings and support on accurate recording of meetings. In conjunction with the project manager and Quantity Surveyor, the preparation of accurate CVR's, the achievement and improvement of the project target profitability, the identification of project risks and opportunities and advise on forecast monthly turnover. General Requirements: Take all necessary actions to ensure that work is carried out within the project requirements and timescales. Manage the Company's obligations and rights under the terms of the contract. Promote high standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, carrying out SHEQ and quality audits and setting a good example. Responsible for developing and establishing excellent working relationships through effective communication with Clients and Stakeholders. Liaising with Clients to build trust and enhance understanding. Attendance at meetings and attendance at Client events. In conjunction with the other internal teams assess, select and appoint the sub-contractors based on their financial and quality of work performance, Undertake regular reviews to ensure work is being carried out to a high and safe standard. Agree scopes of each sub-contract package. Conduct site level SHEQS inspections when visiting sites. To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. To comply with health and safety legislation, policies and procedures in the performance of the duties of the post. To maintain confidentiality and observe data protection and associated guidelines where appropriate. Behave in a professional and appropriate manner Responsible for the safety, quality, productivity and accuracy of their own work. Be punctual, polite & respectful at all times Travel within the UK to various site locations shall be required regularly. Perform other reasonable duties as assigned by the Project Manager/Construction Manager. Other Specific Duties: Coordinate, draft and liaise with Engineering Department to produce/maintain site working layout drawings and other drawings required to facilitate to construction. Collaboration with rest of project team to produce, review and or update project plans, RAMs and other delivery documentation. Assist project/construction manager / engineers with temporary works designs for ongoing projects. Collate, update and file documents electronically onto the main server. Qualifications Minimum of five years' work experience in civil engineering. Minimum HNC/HND qualification in Mechanical Engineering Preferably Temporary Works Coordinator. Experience supporting lifting operations / lift plans. Experience and up to date knowledge of surveying software. Must be computer literate and specifically knowledgeable in MicroStation/AutoCAD and proficient using Microsoft office. Experience in co-ordination of the civil/structural works, completion of construction activities, reviewing contractor method statements and ensuring compliance with all applicable standards and contract requirements during design and on site. Ability to discuss complex technical issues and with key stakeholders, ability to persuade and influence. Working knowledge of CDM 2015 Regulations the Designer and principal Contractor's role Good timekeeper Responsible, conscientious, punctual, highly organised, self-motivated and able to work under pressure, both on own initiative and as part of a busy team. Full UK Driving Licence. Core Value Behaviours Takes responsibility for decision-making, with autonomy and within the guidelines of the work instruction, for their workplace, and for their productivity. Ability to work well with others. Enquires and seeks guidance, to understand the processes and associated industrial applications. Consistently and reliably deliver expectations in safety, production, quality, ethics and self-development. Follows the specified procedures and controls and be personally responsible and accountable for their production work and personal development. Committed to Equality and Diversity. Reflect on current and past performance and provide information and recommendations for continuous improvements in efficiency and effectiveness of working practices . click apply for full job details
Rise Technical Recruitment
Project Manager
Rise Technical Recruitment City, Edinburgh
Project Manager Software / Hardware (Hybrid -2 days per week onsite , Tuesdays & Thursdays ) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
11/06/2026
Full time
Project Manager Software / Hardware (Hybrid -2 days per week onsite , Tuesdays & Thursdays ) Very Competitive Salary + 32 Days Holiday + Bonus + Share Incentive Plan + Healthcare Scheme + Income Protection + Life Assurance + Flexible Working Hours + 5% Pension Excellent opportunity for an experienced Project Manager to join a growing and innovative R&D organisation, renowned for its supportive culture and investment in cutting-edge product development. This company is a well-established, international technology specialist developing advanced test and measurement solutions used by telecoms and network operators across the globe. With continued growth in product portfolio and capability, this is an ideal time to join and make a real impact on the future success of the business. In this role you will lead multi-disciplinary Engineering teams in the delivery of next-generation hardware and software solutions. You will be responsible for planning, budgeting and executing product development projects, working closely with Product Management to shape the roadmap and reporting progress to senior stakeholders. This is a fantastic opportunity for a Project Manager to influence product direction and help shape the next generation of innovative solutions. The Role: Lead Electronics, Mechanical and Software Engineering teams through the product development lifecycle Plan, budget and manage complex new product introduction projects Work closely with Product Management to define and refine product requirements and roadmap Provide leadership, direction and support to Engineers, including line management responsibilities The Person: Degree in Electronics, Software Engineering or related subject Strong project management experience delivering combined hardware and software products Proven ability to organise, prioritise and deliver in a dynamic environment Demonstrates a pragmatic and commercially aware approach to decision making Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Graduate Business Development Manager
United Living Group Warrington, Cheshire
Graduate Business Development ManagerApplylocations: Warrington - Clearwater 3time type: Full timeposted on: Posted Todayjob requisition id: JR100517United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.We are looking for a Graduate to join our Energy business who design, build, and maintain critical national infrastructure on behalf of UK energy transmission and distribution network owners. You will join our business development team who drive regional and recurring business across core energy infrastructure frameworks and accounts, targeting a total addressable market of multi millions in the coming years.Some of your key responsibilities will include: Assisting with the identification and pursuit of new business. Assisting the team with bid preparation for tenders. Collaborating with internal bid, estimating, and commercial teams to ensure timely, competitive proposal submissions aligned with client requirements. Building and maintaining relationships with clients and supply chain organisations. Assisting with the tracking and management of work winning activities utilisting CRM tools. Developing your commercial awareness and continuing your professional development to stay ahead of emerging client frameworks, regulatory updates (e.g. RIIO-3), and market tenders to identify new commercial opportunities and stay ahead of industry procurement cycles.As a Graduate with United Infrastructure, you'll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You'll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.Our graduate programme lasts for two years, and you will have a tailored development pathway aligned to your discipline. You will attend virtual and in-person events across the two years to enable you to develop and hone your business and leadership skills, in addition to your technical skills through working towards professional accreditation. You'll be supported to develop both professionally and personally, and wherever you want to take your career, hard work will be rewarded with progression opportunities in a variety of pathways. Entry Requirements In order to be successful in this role, we would like you have already achieved, or be predicted to achieve by the start date: Minimum 2.2 Bachelor's degree in Engineering or Business Good IT skills and able to use Microsoft Office packages e.g. Outlook, Word, Excel etc. Good organisation, time management, attention to detail and communication skills. Full driving licence Able to commit to frequent national travelYou must also be available to start full-time work by September 2026 at the latest and have: The commitment to live and breathe our company values during your work and studies. The motivation and dedication to successfully complete your graduate programme.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
11/06/2026
Full time
Graduate Business Development ManagerApplylocations: Warrington - Clearwater 3time type: Full timeposted on: Posted Todayjob requisition id: JR100517United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.We are looking for a Graduate to join our Energy business who design, build, and maintain critical national infrastructure on behalf of UK energy transmission and distribution network owners. You will join our business development team who drive regional and recurring business across core energy infrastructure frameworks and accounts, targeting a total addressable market of multi millions in the coming years.Some of your key responsibilities will include: Assisting with the identification and pursuit of new business. Assisting the team with bid preparation for tenders. Collaborating with internal bid, estimating, and commercial teams to ensure timely, competitive proposal submissions aligned with client requirements. Building and maintaining relationships with clients and supply chain organisations. Assisting with the tracking and management of work winning activities utilisting CRM tools. Developing your commercial awareness and continuing your professional development to stay ahead of emerging client frameworks, regulatory updates (e.g. RIIO-3), and market tenders to identify new commercial opportunities and stay ahead of industry procurement cycles.As a Graduate with United Infrastructure, you'll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You'll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.Our graduate programme lasts for two years, and you will have a tailored development pathway aligned to your discipline. You will attend virtual and in-person events across the two years to enable you to develop and hone your business and leadership skills, in addition to your technical skills through working towards professional accreditation. You'll be supported to develop both professionally and personally, and wherever you want to take your career, hard work will be rewarded with progression opportunities in a variety of pathways. Entry Requirements In order to be successful in this role, we would like you have already achieved, or be predicted to achieve by the start date: Minimum 2.2 Bachelor's degree in Engineering or Business Good IT skills and able to use Microsoft Office packages e.g. Outlook, Word, Excel etc. Good organisation, time management, attention to detail and communication skills. Full driving licence Able to commit to frequent national travelYou must also be available to start full-time work by September 2026 at the latest and have: The commitment to live and breathe our company values during your work and studies. The motivation and dedication to successfully complete your graduate programme.Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.
James & Partners
Business Development Manager
James & Partners City, London
Business Development Manager 30,000 - 65,000 Basic Salary 130,000+ OTE Monday-Friday 8:30am-5:30pm James & Partners are delighted to be representing a market-leading workplace design, build and consultancy business in the search for an ambitious and commercially driven Business Development Executive. With offices in Central London, our client has established itself as one of the UK's most respected names within the commercial workplace sector. Employing nearly 200 specialists, the business has successfully delivered over 3,500 commercial projects, transformed more than 15 million square feet of workspace, and generates in excess of 120 million in annual revenue. Their client portfolio spans innovative start-ups, established SMEs, multinational corporations and institutional landlords, all benefiting from industry-leading workplace design, architecture and fit-out solutions. As the business continues its ambitious growth trajectory, an opportunity has arisen for an exceptional Business Development Executive to join a high-performing sales function with genuine six-figure earning potential. The Opportunity: This is a proactive, high-energy business development role where success is driven by activity, resilience and relationship building. Working within a highly supportive environment, you will be responsible for identifying and generating new opportunities through outbound prospecting, building relationships with key stakeholders across the commercial property sector, including agents, landlords, project managers, surveyors and consultants. You will play a pivotal role in securing introductions and meetings with organisations considering office relocations, refurbishments or new workplace projects. Whilst full industry training will be provided, proven business development experience is essential. What We're Looking For: To be considered, you must demonstrate: Previous success within a cold-calling and outbound sales environment Experience working towards high-volume activity targets Confidence making 100+ outbound calls per day A strong track record of generating appointments, opportunities or new business Excellent communication, negotiation and objection-handling skills A resilient and determined approach to sales The ability to build rapport quickly with senior decision-makers A highly organised and target-driven mindset This role will particularly suit individuals from appointment setting, lead generation, recruitment, property, media sales, telecoms, technology sales or other consultative B2B sales environments. Key Responsibilities: Generate new business opportunities through outbound prospecting and cold calling Build and maintain relationships across the commercial property sector Manage a pipeline of qualified opportunities from initial contact through to handover Arrange meetings and introductions for senior business leaders Develop strategic partnerships and referral relationships Maintain accurate CRM records and activity reporting Work closely with management to develop sales strategies and market opportunities Consistently achieve and exceed activity and performance targets Performance Expectations 100+ outbound calls per day Consistent appointment generation Development of a robust pipeline of qualified opportunities Delivery against weekly and monthly business development targets Package & Benefits 30,000 - 65,000 basic salary 130,000+ realistic OTE Monday-Friday working hours only Private healthcare Dental insurance Life assurance Company pension scheme Annual performance reviews Discounted gym membership Wellness activities and sports clubs Complimentary breakfast, fresh fruit and weekly lunches Paid volunteering day Guest speaker events and company socials Cycle to Work scheme Income protection Flexible and family-friendly policies Mental health and wellbeing support Why Join? This is an opportunity to join a highly respected, growth-focused business with an outstanding reputation in the market. Offering exceptional training, genuine career progression and one of the strongest earning potentials available within the sector, this role is ideally suited to ambitious sales professionals looking to build a long-term career within a thriving commercial environment.
11/06/2026
Full time
Business Development Manager 30,000 - 65,000 Basic Salary 130,000+ OTE Monday-Friday 8:30am-5:30pm James & Partners are delighted to be representing a market-leading workplace design, build and consultancy business in the search for an ambitious and commercially driven Business Development Executive. With offices in Central London, our client has established itself as one of the UK's most respected names within the commercial workplace sector. Employing nearly 200 specialists, the business has successfully delivered over 3,500 commercial projects, transformed more than 15 million square feet of workspace, and generates in excess of 120 million in annual revenue. Their client portfolio spans innovative start-ups, established SMEs, multinational corporations and institutional landlords, all benefiting from industry-leading workplace design, architecture and fit-out solutions. As the business continues its ambitious growth trajectory, an opportunity has arisen for an exceptional Business Development Executive to join a high-performing sales function with genuine six-figure earning potential. The Opportunity: This is a proactive, high-energy business development role where success is driven by activity, resilience and relationship building. Working within a highly supportive environment, you will be responsible for identifying and generating new opportunities through outbound prospecting, building relationships with key stakeholders across the commercial property sector, including agents, landlords, project managers, surveyors and consultants. You will play a pivotal role in securing introductions and meetings with organisations considering office relocations, refurbishments or new workplace projects. Whilst full industry training will be provided, proven business development experience is essential. What We're Looking For: To be considered, you must demonstrate: Previous success within a cold-calling and outbound sales environment Experience working towards high-volume activity targets Confidence making 100+ outbound calls per day A strong track record of generating appointments, opportunities or new business Excellent communication, negotiation and objection-handling skills A resilient and determined approach to sales The ability to build rapport quickly with senior decision-makers A highly organised and target-driven mindset This role will particularly suit individuals from appointment setting, lead generation, recruitment, property, media sales, telecoms, technology sales or other consultative B2B sales environments. Key Responsibilities: Generate new business opportunities through outbound prospecting and cold calling Build and maintain relationships across the commercial property sector Manage a pipeline of qualified opportunities from initial contact through to handover Arrange meetings and introductions for senior business leaders Develop strategic partnerships and referral relationships Maintain accurate CRM records and activity reporting Work closely with management to develop sales strategies and market opportunities Consistently achieve and exceed activity and performance targets Performance Expectations 100+ outbound calls per day Consistent appointment generation Development of a robust pipeline of qualified opportunities Delivery against weekly and monthly business development targets Package & Benefits 30,000 - 65,000 basic salary 130,000+ realistic OTE Monday-Friday working hours only Private healthcare Dental insurance Life assurance Company pension scheme Annual performance reviews Discounted gym membership Wellness activities and sports clubs Complimentary breakfast, fresh fruit and weekly lunches Paid volunteering day Guest speaker events and company socials Cycle to Work scheme Income protection Flexible and family-friendly policies Mental health and wellbeing support Why Join? This is an opportunity to join a highly respected, growth-focused business with an outstanding reputation in the market. Offering exceptional training, genuine career progression and one of the strongest earning potentials available within the sector, this role is ideally suited to ambitious sales professionals looking to build a long-term career within a thriving commercial environment.

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