Job title: Service Desk Agent
Location: Budapest
Language: Swedish Native/C1
Availability (notice period) to join once confirmed: Immediate
Expected Monthly Salary in HUF: 500-600K HUF Gross monthly / 16-17 EUR P/H
Contract: Permanent
Years of relevant experience: Fresher/Junior
Main purpose of job:
Providing 1st level German-speaking telephone support to external and internal clients in connection with personal computers or networks, or network devices within the set expected service levels and in a quality beyond the expectations of the client.
To be a successful Service Desk Agent, the individual must be customer and service-oriented, self-confident, and have an aptitude for ICT issues.
Responsibilities
Main job tasks and responsibilities:
Qualifications
Must be fluent or have an advanced level in German and English.
All interested candidates must be in possession of a valid EU passport.
Full training to be provided.
UCA Consulting is a Recruitment Consultancy, placing professional candidates in permanent, temporary and interim jobs. Our success of being one of the leaders in construction, engineering, IT recruitment agency can be related to our candidate selection procedure and eventually placing the right candidate for the right job. We specialise in Construction, IT, Engineering, Customer Service and Support sectors. We provide a comprehensive search and selection service to match your vacancy with the best candidates. Our honesty and integrity, combined with our enthusiasm for filling vacancies with exactly the right candidates, gives exceptional value for money to your organisation.
We happily work with our clients who are ready to partner with us in the selection procedure of the candidates we put forward. We have a wide range of Construction, IT, Engineering and Customer Service jobs listed on our website and have an extensive database of candidates to network with and choose from. We use a wide range of resources and tools, such as our network of partnerships and niche job boards, CV databases, social media sites and our own candidate database, to help our clients fill their vacancies quickly and effectively.