UCA Consulting is a Recruitment Consultancy, placing professional candidates in permanent, temporary and interim jobs. Our success of being one of the leaders in construction, engineering, IT recruitment agency can be related to our candidate selection procedure and eventually placing the right candidate for the right job. We specialise in Construction, IT, Engineering, Customer Service and Support sectors. We provide a comprehensive search and selection service to match your vacancy with the best candidates. Our honesty and integrity, combined with our enthusiasm for filling vacancies with exactly the right candidates, gives exceptional value for money to your organisation.
We happily work with our clients who are ready to partner with us in the selection procedure of the candidates we put forward. We have a wide range of Construction, IT, Engineering and Customer Service jobs listed on our website and have an extensive database of candidates to network with and choose from. We use a wide range of resources and tools, such as our network of partnerships and niche job boards, CV databases, social media sites and our own candidate database, to help our clients fill their vacancies quickly and effectively.
Are you a Java Developer looking for your next exciting contract
Do you want to join a project on a long term project?
Rates are Negotiable £650 to £750 (Inside IR35 )/
Must have current SC clearance or SC clearance within the last 12 months. If so, this ones for you!
We are actively looking for a Java Developer to join the project of a Global Consultancy to work for one of their end clients.
Requirements
Java programming experience
ideally utilising Spring Boot to develop microservices
Experience of working in an Agile environment.
Comfortable using Linux or Unix
Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE
Capable of working in an agile development environment, both as part of a team and individually
Have experience applying TDD/BDD approaches
Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to design and estimating discussions and utilising strong stakeholder management skills
Not required, but it would be awesome if you have worked in a client facing environment
Hold industry relevant certifications
Have managed teams and/or worked across multiple projects
Have experience parsing complex XML files (ideally SWIFT files)
Have experience in any of the following; Apigee, API (Creation and Control/Gateway).
Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka.
• Experience of MongoDB or other document databases.
• Experience of building and scaling high-traffic websites.
• Experience of handling large data sets and scaling their handling and storage.
30/09/2022
Contractor
Are you a Java Developer looking for your next exciting contract
Do you want to join a project on a long term project?
Rates are Negotiable £650 to £750 (Inside IR35 )/
Must have current SC clearance or SC clearance within the last 12 months. If so, this ones for you!
We are actively looking for a Java Developer to join the project of a Global Consultancy to work for one of their end clients.
Requirements
Java programming experience
ideally utilising Spring Boot to develop microservices
Experience of working in an Agile environment.
Comfortable using Linux or Unix
Configuration Management tools such as Git, Mercurial or SVN, and a modern IDE
Capable of working in an agile development environment, both as part of a team and individually
Have experience applying TDD/BDD approaches
Enjoy working in a dynamic, fast paced environment, collaborating with others, contributing to design and estimating discussions and utilising strong stakeholder management skills
Not required, but it would be awesome if you have worked in a client facing environment
Hold industry relevant certifications
Have managed teams and/or worked across multiple projects
Have experience parsing complex XML files (ideally SWIFT files)
Have experience in any of the following; Apigee, API (Creation and Control/Gateway).
Working knowledge of Jackson, JAX-RS, mocking frameworks such as Mockito, and messaging platforms such as ActiveMQ or Kafka.
• Experience of MongoDB or other document databases.
• Experience of building and scaling high-traffic websites.
• Experience of handling large data sets and scaling their handling and storage.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
22/04/2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
21/04/2022
Contractor
Senior Software Engineer ( Hybrid - Manchester )
Security Clearance: BPSS Pay Rate to Umbrella: £550 Umb CV Deadline: 21/04 AT 3pm Interview Process: MS Team Headcount: 1 Digital/Non Digital: Digital Contract Length: 4 Months Location: Hybrid – 2 days a week in Manchester office IR35: Inside Minimum Requirement: • Previous experience of working for a government department. • Familiarity with native Android application development • Familiar with WorkspaceONE/AirWatch • Familiar with Certificate Based Authentication • Familiar with integration with ADFS for SAML IdP. • Must be able to develop native iOS mobile applications using Swift • Must be able to develop REST APIs using NodeJS • Must be able to develop using test driven development • Must be able to develop against an API first architecture • Use strict content security policies and guard against common OWASP attacks. • Must be able to use Git • Able to lead and mentor both front-end and back-end developers • Must be familiar with developing native iOS applications • Familiar with using XCode 13.0 • Familiar with Swift 5.5 to support the development of iOS application or iOS 15+ • Familiar with setting up and configuring a CI/CD pipeline such as GitLab • Familiar with consuming REST APIs • Experience with consuming AppConfig (Managed Application Configuration) • Familiar with the packaging and delivery of applications using the Apple Custom App store • Familiar with tools such as Fast Lane and Test Flight to deliver apps
Data Developer (ETL Developer)
Pay Rate to Umbrella: £570 Security Clearance: Active SC Clearance Mandatory CV Deadline: 26.4.22 Interview Process: TBC Contract Length: 6 months (No extension) Location:Bristol – majority Remote occasional travel to office IR35: INSIDE Minimum Requirement: • Development of ETL pipelines and BI reports including technical impact assessments for changes required by the business. • Technical design for new developments, determining the appropriate approach for new applications and their relationship to existing environments and other systems. • Support and enhancement of existing applications. • Administration and maintenance of environments. • Provide advice and guidance to projects on the potential use of applications, development approaches, tools and 3rd party components. Investigation of issues resulting from the use of 3rd party tools. • Unit testing including the investigation and resolution of defects identified user acceptance testing. • Creation and maintenance of consistent and comprehensive documentation for business systems, including the relationships between IT components and business functionality. • Provide advice and guidance on potential uses of software across the Department. • Deployment of solutions between environments, including LIVE environments. Essential Criteria: • Expert Knowledge of Informatica Intelligent Cloud Services (IICS) • Expert Knowledge of T-SQL query. • Knowledge of data warehouse architectures. • Knowledge of BI tools such as PowerBI, Cognos • Provision of advice and guidance to less experienced co-workers, including potentially trainees. • Structured analysis and documentation of business requirements. • Your core skills will be around ETL development, SQL Server query Having strong experience of both will be an advantage. • Strong Experience, or relevant transferable skills, in four or more of the following: • ETL development • SQL Coding in T-SQL • Developing Reports in Power BI • Full understanding of the MS-SQL stack • Efficient and conformant Database Design skills • Knowledge and experience of SQL Optimisation techniques • SQL Troubleshooting skills – across and within systems Desirable Skills: • Knowledge of Development Patterns relevant to Web and SOA designs. • Knowledge of CI/CD development. • Knowledge of azure Dev ops. • Knowledge of Version Control software • Knowledge of Cognos, including Data Manager, Framework Manager and Reports Studio • Experience of Power BI portal Administration • Experience of working with Cognos, including Cognos Data Manager. • Experience of working in the financial services sector.
22/04/2022
Contractor
Data Developer (ETL Developer)
Pay Rate to Umbrella: £570 Security Clearance: Active SC Clearance Mandatory CV Deadline: 26.4.22 Interview Process: TBC Contract Length: 6 months (No extension) Location:Bristol – majority Remote occasional travel to office IR35: INSIDE Minimum Requirement: • Development of ETL pipelines and BI reports including technical impact assessments for changes required by the business. • Technical design for new developments, determining the appropriate approach for new applications and their relationship to existing environments and other systems. • Support and enhancement of existing applications. • Administration and maintenance of environments. • Provide advice and guidance to projects on the potential use of applications, development approaches, tools and 3rd party components. Investigation of issues resulting from the use of 3rd party tools. • Unit testing including the investigation and resolution of defects identified user acceptance testing. • Creation and maintenance of consistent and comprehensive documentation for business systems, including the relationships between IT components and business functionality. • Provide advice and guidance on potential uses of software across the Department. • Deployment of solutions between environments, including LIVE environments. Essential Criteria: • Expert Knowledge of Informatica Intelligent Cloud Services (IICS) • Expert Knowledge of T-SQL query. • Knowledge of data warehouse architectures. • Knowledge of BI tools such as PowerBI, Cognos • Provision of advice and guidance to less experienced co-workers, including potentially trainees. • Structured analysis and documentation of business requirements. • Your core skills will be around ETL development, SQL Server query Having strong experience of both will be an advantage. • Strong Experience, or relevant transferable skills, in four or more of the following: • ETL development • SQL Coding in T-SQL • Developing Reports in Power BI • Full understanding of the MS-SQL stack • Efficient and conformant Database Design skills • Knowledge and experience of SQL Optimisation techniques • SQL Troubleshooting skills – across and within systems Desirable Skills: • Knowledge of Development Patterns relevant to Web and SOA designs. • Knowledge of CI/CD development. • Knowledge of azure Dev ops. • Knowledge of Version Control software • Knowledge of Cognos, including Data Manager, Framework Manager and Reports Studio • Experience of Power BI portal Administration • Experience of working with Cognos, including Cognos Data Manager. • Experience of working in the financial services sector.
Oracle Cloud ERP Finance Functional Consultant (Fixed Assets) Pay Rate to Candidate: £595/day Security Clearance: ACTIVE SC CLEARANCE AND UK NATIONALITY IS ESSENTIAL CV Deadline: ONGOING Interview Process: 1 Stage MS Teams Headcount: 1HC Digital/Non Digital: Digital Contract Length: 6 months initially Location: Hybrid, Remote/Milton Keynes (must be willing to go into the office at least 2 days per week to support with UAT) IR35: OUTSIDE IR35 Minimum Requirement: • Candidates must have experience with Fixed Assets (FA) and General Ledger (GL) or other Finance/Tax modules on Oracle Cloud ERP • Experienced in Functional Configuration • Excellent consultative/stakeholder management/engagement skills • Experience with MHCA (Modified Historic Cost Accounting To support the development of the ERP Financial features in an Oracle cloud ERP programme. Working within the respective functional consultants within the workstream, the functional consultant will be a Oracle Cloud Financials specialist, additional skills in the P2P space highly desirable. DESCRIPTION: Requires a background in Oracle Cloud financials, particularly in the design, implementation and testing of Financials modules (desirable P2P) to support a solution which spans both FCDO and its supporting commercial operations. The ability to support the business to drive out a full business process for solutions that have already been tested through SIT. The individual needs to provide the knowledge to link standard Oracle cloud processes into a full end to end process solution to include off system processes. Mandatory • Strong influencing skills, with the ability to drive to conclusion key decisions with senior leaders and key business stakeholders. • Broad knowledge of Financials solutions in the Oracle Cloud product set • Strong bias for action and a “solution orientated” attitude • Able to work closely across a diverse multi-workstream programme team to expeditiously deliver results • Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications • Good attention to detail and an ability to analyse and use data in decision making • Experience identifying, diagnosing and resolving issues independently; taking initiative even under unfamiliar or ambiguous circumstances • Experience of business analysis and functional requirements gathering • Broad knowledge of Oracle/ERP modules and functionality • Stakeholder management and good people skills to gather requirements and agree specifications • Experience of working with configurable package solutions or large IT projects. Desirable • Expert knowledge of Oracle Cloud solutions within a multi-supplier, multi-tenancy, multi-release, central government context. • Knowledge and experience of Oracle Cloud Payables in particular payments configuration and expenses • Knowledge and experience of Oracle Cloud Payables in particular payments configuration and expenses • Knowledge and experience of Oracle Cloud Tax Engine • The ability to work effectively and collaboratively across interdisciplinary teams and cultures • Experienced in working remotely in a requirements, design and configuration role.
22/04/2022
Contractor
Oracle Cloud ERP Finance Functional Consultant (Fixed Assets) Pay Rate to Candidate: £595/day Security Clearance: ACTIVE SC CLEARANCE AND UK NATIONALITY IS ESSENTIAL CV Deadline: ONGOING Interview Process: 1 Stage MS Teams Headcount: 1HC Digital/Non Digital: Digital Contract Length: 6 months initially Location: Hybrid, Remote/Milton Keynes (must be willing to go into the office at least 2 days per week to support with UAT) IR35: OUTSIDE IR35 Minimum Requirement: • Candidates must have experience with Fixed Assets (FA) and General Ledger (GL) or other Finance/Tax modules on Oracle Cloud ERP • Experienced in Functional Configuration • Excellent consultative/stakeholder management/engagement skills • Experience with MHCA (Modified Historic Cost Accounting To support the development of the ERP Financial features in an Oracle cloud ERP programme. Working within the respective functional consultants within the workstream, the functional consultant will be a Oracle Cloud Financials specialist, additional skills in the P2P space highly desirable. DESCRIPTION: Requires a background in Oracle Cloud financials, particularly in the design, implementation and testing of Financials modules (desirable P2P) to support a solution which spans both FCDO and its supporting commercial operations. The ability to support the business to drive out a full business process for solutions that have already been tested through SIT. The individual needs to provide the knowledge to link standard Oracle cloud processes into a full end to end process solution to include off system processes. Mandatory • Strong influencing skills, with the ability to drive to conclusion key decisions with senior leaders and key business stakeholders. • Broad knowledge of Financials solutions in the Oracle Cloud product set • Strong bias for action and a “solution orientated” attitude • Able to work closely across a diverse multi-workstream programme team to expeditiously deliver results • Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications • Good attention to detail and an ability to analyse and use data in decision making • Experience identifying, diagnosing and resolving issues independently; taking initiative even under unfamiliar or ambiguous circumstances • Experience of business analysis and functional requirements gathering • Broad knowledge of Oracle/ERP modules and functionality • Stakeholder management and good people skills to gather requirements and agree specifications • Experience of working with configurable package solutions or large IT projects. Desirable • Expert knowledge of Oracle Cloud solutions within a multi-supplier, multi-tenancy, multi-release, central government context. • Knowledge and experience of Oracle Cloud Payables in particular payments configuration and expenses • Knowledge and experience of Oracle Cloud Payables in particular payments configuration and expenses • Knowledge and experience of Oracle Cloud Tax Engine • The ability to work effectively and collaboratively across interdisciplinary teams and cultures • Experienced in working remotely in a requirements, design and configuration role.
Digital Java Developer
Pay Rate Per day : £500
Security Clearance: DBS
Contract Length: 6 Months
Location: Remote
IR35: Inside
Minimum Requirement:
As a Software Engineer you will develop and maintain software products that make up citizen services and contribute towards their design.
You will be responsible for the operational stability of the products you build, and be in a position to affect change in the on-going robustness and resilience of those products.
You will work within, and contribute to, the overall Software Development Lifecycle Process as part of a multi-functional Agile delivery team focused on one or more products.
Deliver software products which make up services for our citizens to consume;
Transform business requirements into production ready code;
Ensure system robustness, resilience and stability;
Design and develop reusable libraries and services and promote reuse across the department;
Produce comprehensive suites of automated unit and integration tests to ensure code quality;
Assure there is a fit for purpose, robust automated test suite;
Assist in the development of medium-long term strategies for products;
Define version control strategies for the source code of the product;
Identify and resolve issues preventing delivery or continuation of software engineering activities;
Collaborate across teams and liaise with Principal Software Engineers and Technical Architects to investigate technical solutions;
Produce comprehensive technical documentation for wider consumption;
Carry out agreed infrastructure maintenance tasks;
Provide 3rd line support on products developed, including out of hours support as and when required;
Contribute to community discussions about best practice within Software Engineering;
Provide coaching and mentoring to Software Engineer colleagues and peers.
Senior Dev Ops Engineer
Collaborates with others when necessary to review specifications and uses these agreed standards and tools to design, code, test, correct and document programmes or scripts of medium to high complexity, using the right standards and tools. (Level 3)
Able to use quantitative and qualitative data about users to turn user focus into outcomes. Delivers analysis and information that addresses stakeholder needs and provides recommendations. Collaborates with user researchers and other user-focused professions. Guides others on approaches to understand user stories. Identifies and engages with users / stakeholders to collate user needs evidence, and understands and defines research which fits user needs. (Level 2)
Able to build and test simple interfaces, or can work on more complex integration as part of a wider team. (Level 2)
Takes inputs and establishes coherent frameworks that work. (Level 2)
Understands key principles of modern standards approach and how they apply to the work they are undertaking and will apply under guidance. (Level 2)
Translates logical designs into physical designs. Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate. Designs systems characterised by managed levels of risk, manageable business and technical complexity and meaningful impact. Works with well-understood technology and identifies appropriate patterns. (Level 2)
07/03/2022
Contractor
Digital Java Developer
Pay Rate Per day : £500
Security Clearance: DBS
Contract Length: 6 Months
Location: Remote
IR35: Inside
Minimum Requirement:
As a Software Engineer you will develop and maintain software products that make up citizen services and contribute towards their design.
You will be responsible for the operational stability of the products you build, and be in a position to affect change in the on-going robustness and resilience of those products.
You will work within, and contribute to, the overall Software Development Lifecycle Process as part of a multi-functional Agile delivery team focused on one or more products.
Deliver software products which make up services for our citizens to consume;
Transform business requirements into production ready code;
Ensure system robustness, resilience and stability;
Design and develop reusable libraries and services and promote reuse across the department;
Produce comprehensive suites of automated unit and integration tests to ensure code quality;
Assure there is a fit for purpose, robust automated test suite;
Assist in the development of medium-long term strategies for products;
Define version control strategies for the source code of the product;
Identify and resolve issues preventing delivery or continuation of software engineering activities;
Collaborate across teams and liaise with Principal Software Engineers and Technical Architects to investigate technical solutions;
Produce comprehensive technical documentation for wider consumption;
Carry out agreed infrastructure maintenance tasks;
Provide 3rd line support on products developed, including out of hours support as and when required;
Contribute to community discussions about best practice within Software Engineering;
Provide coaching and mentoring to Software Engineer colleagues and peers.
Senior Dev Ops Engineer
Collaborates with others when necessary to review specifications and uses these agreed standards and tools to design, code, test, correct and document programmes or scripts of medium to high complexity, using the right standards and tools. (Level 3)
Able to use quantitative and qualitative data about users to turn user focus into outcomes. Delivers analysis and information that addresses stakeholder needs and provides recommendations. Collaborates with user researchers and other user-focused professions. Guides others on approaches to understand user stories. Identifies and engages with users / stakeholders to collate user needs evidence, and understands and defines research which fits user needs. (Level 2)
Able to build and test simple interfaces, or can work on more complex integration as part of a wider team. (Level 2)
Takes inputs and establishes coherent frameworks that work. (Level 2)
Understands key principles of modern standards approach and how they apply to the work they are undertaking and will apply under guidance. (Level 2)
Translates logical designs into physical designs. Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate. Designs systems characterised by managed levels of risk, manageable business and technical complexity and meaningful impact. Works with well-understood technology and identifies appropriate patterns. (Level 2)
IT Consultant - London ( Canary Wharf)
Pay Rate to Umbrella: £MarketRate
Security Clearance: DBS
CV Deadline: Friday 18 March 2022
Interview Process: TBC
Latest start date: Saturday 1 April 2023
Contract Length: TBC
Location: London - The work will necessitate site visits to 3 schools. Regular meetings with project management team and procurement via MS Teams.
IR35: INSIDE
Summary of the work London Borough of Tower Hamlets require an IT consultant with technical and management skills to support the delivery of IT for this new School. Who the specialist will work with Council's schools project manager What the specialist will work on
The IT consultant will liaise with the Main Contractor’s IT specialist.
Identify and specify the IT requirement for the schools
Assist the Trust / School in the development of specification for IT supplies
Project Manage the installation of the IT after tender process.
Monitor delivery and installation timelines and report to LBTH
Advise LBTH and Mulberry Trust on technical issues on the IT acquisition and installation
Organise training for the School’s Staff
Monitor defects and organise rapid response to replace or repair items in question
Provide support for the school during warranty period
Essential skills and experience
Experience specifying IT for schools Essential
Experience of project management of new installation
Understanding of school IT requirements
Cultural fit criteria
Be transparent and collaborative when making decisions
Share knowledge and experience with other team members
07/03/2022
Contractor
IT Consultant - London ( Canary Wharf)
Pay Rate to Umbrella: £MarketRate
Security Clearance: DBS
CV Deadline: Friday 18 March 2022
Interview Process: TBC
Latest start date: Saturday 1 April 2023
Contract Length: TBC
Location: London - The work will necessitate site visits to 3 schools. Regular meetings with project management team and procurement via MS Teams.
IR35: INSIDE
Summary of the work London Borough of Tower Hamlets require an IT consultant with technical and management skills to support the delivery of IT for this new School. Who the specialist will work with Council's schools project manager What the specialist will work on
The IT consultant will liaise with the Main Contractor’s IT specialist.
Identify and specify the IT requirement for the schools
Assist the Trust / School in the development of specification for IT supplies
Project Manage the installation of the IT after tender process.
Monitor delivery and installation timelines and report to LBTH
Advise LBTH and Mulberry Trust on technical issues on the IT acquisition and installation
Organise training for the School’s Staff
Monitor defects and organise rapid response to replace or repair items in question
Provide support for the school during warranty period
Essential skills and experience
Experience specifying IT for schools Essential
Experience of project management of new installation
Understanding of school IT requirements
Cultural fit criteria
Be transparent and collaborative when making decisions
Share knowledge and experience with other team members
Operational Manager
Pay Rate to Umbrella: £495.60 Max
Security Clearance: SC
CV Deadline: 11th March
Interview Process: TBC Contract Length: 6 months from SD
Location: remote - Marsham St, London or Sheffield / Hybrid Working dependent on client need / required to pick up / return IT -
IR35: inside IR35
Minimum Requirement: A modelling team within home office asylum modelling for part of the asylum system, policy and operational side , cohort analysis, demographics of people , want knowledge software Software knowledge Simulate / and sql / excel Experience AQA , Analytical quality assurance , analytical requirement gathering , speaking to a range of stakeholders, and gathering data making a model , turning what stakeholder want into data modeller demand forecasting Data Modeller & Forecasting Technical / Qualifications / numerate background , experience , degree plus work experience Public sector background SC Clearance is essential for the role but confirmed it is essential access one of their systems which requires SC clearance.. Key skills Data Modeller , background technical knowledge , working with stakeholder multiple Discrete Event Simulation – Data Modeller Term Deliverables: 1. Contributions to the development of a DES model of the post initial decision stage of asylum processing and analysis of the impact of policy and operational change on cohorts processed and resulting costs 2. Contributions to the further development and use of a Systems model of the supported populations in the asylum system and a DES model of the initial decision stage of asylum processing, alongside analysis of the impact of policy and operational change on cohorts processed and resulting costs 3. Contributions to the refinement of Intake forecasts for asylum claims 4. Broader analytical support to emerging policy and operational challenges in the Asylum space 5. Ad hoc support to quick-fire analytical questions from policy and operations in the Asylum space Skills & Knowledge: 1. DES modelling using Simul8 2. Cohort modelling using systems approaches 3. Demand Forecasting and basic spreadsheet analysis 4. Analytical Quality Assurance 5. Analytical requirements gathering and project scoping
07/03/2022
Contractor
Operational Manager
Pay Rate to Umbrella: £495.60 Max
Security Clearance: SC
CV Deadline: 11th March
Interview Process: TBC Contract Length: 6 months from SD
Location: remote - Marsham St, London or Sheffield / Hybrid Working dependent on client need / required to pick up / return IT -
IR35: inside IR35
Minimum Requirement: A modelling team within home office asylum modelling for part of the asylum system, policy and operational side , cohort analysis, demographics of people , want knowledge software Software knowledge Simulate / and sql / excel Experience AQA , Analytical quality assurance , analytical requirement gathering , speaking to a range of stakeholders, and gathering data making a model , turning what stakeholder want into data modeller demand forecasting Data Modeller & Forecasting Technical / Qualifications / numerate background , experience , degree plus work experience Public sector background SC Clearance is essential for the role but confirmed it is essential access one of their systems which requires SC clearance.. Key skills Data Modeller , background technical knowledge , working with stakeholder multiple Discrete Event Simulation – Data Modeller Term Deliverables: 1. Contributions to the development of a DES model of the post initial decision stage of asylum processing and analysis of the impact of policy and operational change on cohorts processed and resulting costs 2. Contributions to the further development and use of a Systems model of the supported populations in the asylum system and a DES model of the initial decision stage of asylum processing, alongside analysis of the impact of policy and operational change on cohorts processed and resulting costs 3. Contributions to the refinement of Intake forecasts for asylum claims 4. Broader analytical support to emerging policy and operational challenges in the Asylum space 5. Ad hoc support to quick-fire analytical questions from policy and operations in the Asylum space Skills & Knowledge: 1. DES modelling using Simul8 2. Cohort modelling using systems approaches 3. Demand Forecasting and basic spreadsheet analysis 4. Analytical Quality Assurance 5. Analytical requirements gathering and project scoping
Company Info
Our client is a home care services agency providing highly-trained carers across the UK, including live-in care and visiting care services.
With an aim to create a world with reimagined, better care that empowers people to be more independent within their own homes, our clients have been growing since 2006. They have opened five offices across England and Wales and are committed to giving people the best possible care that fits with their lives, helping them to stay in the comfort of their own homes.
Job Purpose
To assist the Group IT Manager in the delivery of IT services and IT Support to the business. This will include the maintenance and availability of the Core Network Infrastructure, Core Business Servers and Systems , End user Computing (Desktops, Laptops, Smart Devices, IP Telephony, Desktop Applications) Cloud Services to include Google Enterprise. Recording and management of Incidents, Problems, Requests, and Changes through the IT ServiceDesk. Supporting all staff with the use of our clients systems, hardware and applications.
The Team
The Team at our clients internal IT Team consists of a Group IT Manager and 2 Support Engineers. The team is currently run by the Chief Technology Officer. The Team are based in Salisbury and expected to be a reasonable commutable distance from the Office to support both work hours and any on call demands.
Position summary
The role seeks to provide IT Service Support to over 400 users. The role is varied, requiring the Engineer to be fully flexible in their role. Primarily supporting end user computing, however the business is undertaking a complete IT Refresh programme, and is now looking to embed systems and processes within the business. This requires the Engineer to also assist in supporting Core IT Networks (Wired and Wireless), Core On Prem + Cloud Systems and Services whilst adopting a risk averse attitude in their role in line with Cyber Essentials. The company is adopting ITIL Framework approach and is compliant to NHS DSP Standard. IT Service Support extends across 4 fixed locations with extensive mobile support provided from Salisbury. The role requires some site visits, on-call support out of hours and at weekends.
Our client’s staff primarily uses Google Applications (to include GMail, Google Docs, Sheets, Slides, Chat), supported by Microsoft Office Suite 2019 where necessary.
Key responsibilities for this role include but not are not limited to:
To Serve as first point of contact for IT Support within the organisation
Installing, configuring and maintaining software and hardware components of computer and network systems
Responding in a timely manner to service issues and requests
Diagnosing and troubleshooting software and hardware issues
To report on the status of all system and network operations processes and identify improvements where possible.
Repairing and replacing damaged computer, printing and network components
Maintain existing Google Applications built with Google Apps Script.
Ensuring the security of Servers and client computers by ensuring that systems are installed with the latest security patches and antivirus signatures.
To maintain accurate records of all IT assets (To include Servers, Desktops, Laptops, Printers, bile Devices)
To Record and maintain accurate records on the IT ServiceDesk system
To assist in the production of IT Reports to support business requirements
Testing New Hardware and software before full scale installation
Provide out of hours IT support as agreed on a rotational basis
Attend business locations as necessary to provide support and remediate any IT issue where physical presence is required
To provide training to new staff members on current systems and on new systems which may be introduced
To attend training sessions as directed by your line manager
To want to learn and be a team player
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
The ideal candidate will:
Minimum of 4 Years in an IT Service Support Role
Ideally be Microsoft Certified Professional accredited, though a thorough understanding of
Windows Server 2019 and/or Windows 10 Desktop is essential
Be personable and able to interact with others across a wide range of technical skills
Possess excellent organisational and time management skills
Be experienced across a broad range of Information Technology
Ideally have experience of using Google Workspace to support a business.
Full driving licence, car and willing to drive as part of satellite location support.
Effective Written and Oral communication Skills
Ability to manage own time and deal with multiple tasks efficiently
Excellent Interpersonal and customer care Skills
Strong Problem Solving Skills
An ability to assess each employees IT Knowledge level
Logical Thinker
Good Analytical and Problem Solving Skills
Ability to attend work punctually and reliably
Desire to learn and be an effective Team member
03/03/2022
Full time
Company Info
Our client is a home care services agency providing highly-trained carers across the UK, including live-in care and visiting care services.
With an aim to create a world with reimagined, better care that empowers people to be more independent within their own homes, our clients have been growing since 2006. They have opened five offices across England and Wales and are committed to giving people the best possible care that fits with their lives, helping them to stay in the comfort of their own homes.
Job Purpose
To assist the Group IT Manager in the delivery of IT services and IT Support to the business. This will include the maintenance and availability of the Core Network Infrastructure, Core Business Servers and Systems , End user Computing (Desktops, Laptops, Smart Devices, IP Telephony, Desktop Applications) Cloud Services to include Google Enterprise. Recording and management of Incidents, Problems, Requests, and Changes through the IT ServiceDesk. Supporting all staff with the use of our clients systems, hardware and applications.
The Team
The Team at our clients internal IT Team consists of a Group IT Manager and 2 Support Engineers. The team is currently run by the Chief Technology Officer. The Team are based in Salisbury and expected to be a reasonable commutable distance from the Office to support both work hours and any on call demands.
Position summary
The role seeks to provide IT Service Support to over 400 users. The role is varied, requiring the Engineer to be fully flexible in their role. Primarily supporting end user computing, however the business is undertaking a complete IT Refresh programme, and is now looking to embed systems and processes within the business. This requires the Engineer to also assist in supporting Core IT Networks (Wired and Wireless), Core On Prem + Cloud Systems and Services whilst adopting a risk averse attitude in their role in line with Cyber Essentials. The company is adopting ITIL Framework approach and is compliant to NHS DSP Standard. IT Service Support extends across 4 fixed locations with extensive mobile support provided from Salisbury. The role requires some site visits, on-call support out of hours and at weekends.
Our client’s staff primarily uses Google Applications (to include GMail, Google Docs, Sheets, Slides, Chat), supported by Microsoft Office Suite 2019 where necessary.
Key responsibilities for this role include but not are not limited to:
To Serve as first point of contact for IT Support within the organisation
Installing, configuring and maintaining software and hardware components of computer and network systems
Responding in a timely manner to service issues and requests
Diagnosing and troubleshooting software and hardware issues
To report on the status of all system and network operations processes and identify improvements where possible.
Repairing and replacing damaged computer, printing and network components
Maintain existing Google Applications built with Google Apps Script.
Ensuring the security of Servers and client computers by ensuring that systems are installed with the latest security patches and antivirus signatures.
To maintain accurate records of all IT assets (To include Servers, Desktops, Laptops, Printers, bile Devices)
To Record and maintain accurate records on the IT ServiceDesk system
To assist in the production of IT Reports to support business requirements
Testing New Hardware and software before full scale installation
Provide out of hours IT support as agreed on a rotational basis
Attend business locations as necessary to provide support and remediate any IT issue where physical presence is required
To provide training to new staff members on current systems and on new systems which may be introduced
To attend training sessions as directed by your line manager
To want to learn and be a team player
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
The ideal candidate will:
Minimum of 4 Years in an IT Service Support Role
Ideally be Microsoft Certified Professional accredited, though a thorough understanding of
Windows Server 2019 and/or Windows 10 Desktop is essential
Be personable and able to interact with others across a wide range of technical skills
Possess excellent organisational and time management skills
Be experienced across a broad range of Information Technology
Ideally have experience of using Google Workspace to support a business.
Full driving licence, car and willing to drive as part of satellite location support.
Effective Written and Oral communication Skills
Ability to manage own time and deal with multiple tasks efficiently
Excellent Interpersonal and customer care Skills
Strong Problem Solving Skills
An ability to assess each employees IT Knowledge level
Logical Thinker
Good Analytical and Problem Solving Skills
Ability to attend work punctually and reliably
Desire to learn and be an effective Team member
UCA Consulting ltd
Mostly remote however travel will be required across home office sites
The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Job description A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types: • Supported Windows versions. • Smartphones (iOS and Android). • Mac's. • iOT, linux, thin clients. • Kiosk type devices. • Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office. Responsibilities As a Senior Infrastructure Engineer, you main day to day responsibilities will be; • designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions • reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology • defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities • initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users • coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes • Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities: • maintain and update technical documentation • input into helping shape engineering best practices and standards • investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures • after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans • manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in: • providing direction and coaching to other team members • managing and delivering complex technologies within time, cost and quality targets • agile Development and continuous integration principles • maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation • dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution • the technical concepts required in your role and an ability to build solutions • must have or be willing to work towards NPPV3 Clearance Relevant skills required for your role: Strategy and Architecture • Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation • Systems Development - Systems Design (DESN) - Level 4 • Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation • Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2 Desirable Skills • presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies • Win10/11 OS image creation and management (Inc. Autopilot) • iOS, MacOS and Android configuration • MECM (SCCM) , Workspace One, MEM (Intune) device management • AD users & computers, sites & services, Group policy • VPN technologies • Peer to peer technologies • Office Apps development or support • Application packaging, integration and deployment • Endpoint Security and Client Threat Vulnerabilities
02/03/2022
Contractor
The Project Engineer provides support or leadership in the development of the technical solution to meet the customer capability needs. They ensure that the solution is successfully integrated into the current enterprise whilst managing and minimising negative impacts. They seek to apply engineering best practice and ensure that all stakeholders are effectively managed throughout the engineering activities. They involve specialists as required and actively consider performance, safety and quality implications before making decisions. Ensure that performance, time, cost, risk and safety factors are taken into consideration when making technical decisions. Discuss and agree system design solutions with Suppliers and ensure that the inherent technical risks associated with them are understood and managed. Ensure the solution integrates into defence and manage the system boundaries and interfaces by identifying, engaging and managing specialists as required. Follow all applicable engineering standards, legisaltion, policy and guidance, ensuring that where there is deviation, the impact understood, planned and managed. Specify the technical and integration aspects in contracts Specify the technical and integration aspects in the Through Life Management Plan (TLMP) ensuring that all Defence Lines of Development (DLoDs) are addressed. Work with the Project Manager and other engineers to identify the technical stakeholders and ensure that they are identified, engaged and managed throughout the engineering activities. The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy. Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders. This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone. Job description A Senior Infrastructure Engineer builds, administers, transitions, supports and maintains infrastructure services throughout the service lifecycle, according to the departmental policy and Home Office strategy. You will work in a team of Infrastructure Engineers ensuring services are integrated, delivered, and operated as required. You will work with and support third parties in providing infrastructure services and with technical architects to translate architectural designs into operations. You will provide input into overall management activities such as workforce planning, budgeting, technology roadmaps, projects and tasks. We are recruiting 1 role into our key End User Computing Department. The team scope has been widened to traverse a full array of modern devices, allowing the freedom to express expertise in the following device types: • Supported Windows versions. • Smartphones (iOS and Android). • Mac's. • iOT, linux, thin clients. • Kiosk type devices. • Any other end user device which can be managed centrally. Together, these make up over 70,000 devices deployed across the Home Office. Responsibilities As a Senior Infrastructure Engineer, you main day to day responsibilities will be; • designing, implementing, administering and supporting infrastructure technologies and solutions such as: compute, storage, networking, physical infrastructure, software, cloud, commercial off the shelf (COTS) and open source packages and solutions • reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology • defining the integration build and co-ordinate build activities across systems and understand how to undertake and support integration testing activities • initiating and monitoring actions to investigate patterns and trends to resolve problems, including consulting specialists where required. You will determine the appropriate remedy and assist with implementation of fixes as well as preventative measures • identifying the correct procedures and appropriate channels for resolution and monitor resolution activities and progress updates to users • coaching and mentoring more junior infrastructure engineers, participating in their appraisal and related performance management processes • Establishing yourself as an SME for one or more sections of the team You will also be expected to carry out the following day to day activities: • maintain and update technical documentation • input into helping shape engineering best practices and standards • investigate faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures • after a solution has been integrated, you will evaluate the success of the project, identifying best practices and lessons learned. You will provide feedback to teams and incorporate this information into future plans • manage the response to incident reports, ensuring relevant prioritisation and detail to allow for effective investigation Essential Criteria: You will have a demonstrable passion for Infrastructure Engineering, with the following skills or strong experience in: • providing direction and coaching to other team members • managing and delivering complex technologies within time, cost and quality targets • agile Development and continuous integration principles • maintaining focus on the whole life cycle of service delivery; from design, development, and delivery through to operation • dissecting a problem into its component parts to identify and diagnose root causes, allowing problem resolution • the technical concepts required in your role and an ability to build solutions • must have or be willing to work towards NPPV3 Clearance Relevant skills required for your role: Strategy and Architecture • Business Strategy and Planning - IT Management?(ITMG) – Level 5 Development and Implementation • Systems Development - Systems Design (DESN) - Level 4 • Installation and Integration - Systems Installation/Decommissioning (HSIN) - Level 2 Delivery and Operation • Service Operation - IT Infrastructure (ITOP) - Level 2 - Problem Management (PBMG) - Level 3 - Incident Management (USUP) - Level 2 Desirable Skills • presenting verbal and written information clearly and accurately in language which meets the needs of the user and can adapt to stakeholders' reactions with flexibility It would also be beneficial if you have a good understanding and proven experience in developing and supporting several of the following technologies • Win10/11 OS image creation and management (Inc. Autopilot) • iOS, MacOS and Android configuration • MECM (SCCM) , Workspace One, MEM (Intune) device management • AD users & computers, sites & services, Group policy • VPN technologies • Peer to peer technologies • Office Apps development or support • Application packaging, integration and deployment • Endpoint Security and Client Threat Vulnerabilities
UCA Consulting ltd
Hybrid Manchester, Leeds, Newcastle, Sheffield, Blackpool
Summary of the Role and key responsibilities
Provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments
Provide specialist service/solution technical support and assistance to junior staff and users
Development and implementation of service improvement plans to address identified issues for AWS Public Cloud hosted technologies, products, and services.
Responsible for operational management of AWS Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance
Act as a major incident manager and escalation point for AWS Public Cloud hosted technologies, products, and services
Support the design and implementation of AWS Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
Minimum Requirement :
High level experience deploys and maintained aws, Experience git lab and cic methodology, Understand as writing code. Previous experience of working for a government dept. AWS skill required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Technical Skills required
IT Infrastructure: Implementing, supporting, and maintaining infrastructure technologies, products, and services such as compute, storage, and open source packages and solutions in AWS Public Cloud.
Technical Breadth: Has a deep understanding of the technical concepts required for the role and understands how these fit into the wider technical landscape, specifically in relation to AWS Public Cloud with skills and experience in the following:
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Managing a quality service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations, with a focus on the delivery of high quality, efficient, secure, and cost effective services in AWS Public Cloud. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.
Problem Management: Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.
Making Effective Decisions: Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.
Communicating and Influencing: Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.
Knowledge and Experience required :
e.g. Previous experience of working for a government dept. AWS skills required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
24/02/2022
Full time
Summary of the Role and key responsibilities
Provide specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments
Provide specialist service/solution technical support and assistance to junior staff and users
Development and implementation of service improvement plans to address identified issues for AWS Public Cloud hosted technologies, products, and services.
Responsible for operational management of AWS Public Cloud hosted technologies, products, and services, with a focus on security, availability, resilience, and performance
Act as a major incident manager and escalation point for AWS Public Cloud hosted technologies, products, and services
Support the design and implementation of AWS Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
Minimum Requirement :
High level experience deploys and maintained aws, Experience git lab and cic methodology, Understand as writing code. Previous experience of working for a government dept. AWS skill required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Technical Skills required
IT Infrastructure: Implementing, supporting, and maintaining infrastructure technologies, products, and services such as compute, storage, and open source packages and solutions in AWS Public Cloud.
Technical Breadth: Has a deep understanding of the technical concepts required for the role and understands how these fit into the wider technical landscape, specifically in relation to AWS Public Cloud with skills and experience in the following:
Using DevOps tools such as Gitlab.com, Ansible, Artifactory, Docker, and Sonar Qube
Continuous Integration (CI) and Continuous Delivery (CD) delivery methodologies, tools, and best practice
Microservice and API-led architecture and integration tools, techniques and best practice
Understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
Experience of using monitoring and visualisation tools such as Prometheus and Grafana
Amazon Elastic Kubernetes Service, Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS) cloud-based application deployment technologies
Windows and/or Linux Operating Systems
Managing a quality service: Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations, with a focus on the delivery of high quality, efficient, secure, and cost effective services in AWS Public Cloud. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.
Problem Management: Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.
Making Effective Decisions: Clarify your own understanding and stakeholder needs and expectations, before making decisions. Ensure decision making happens at the right level, not allowing unnecessary bureaucracy to hinder delivery. Encourage both innovative suggestions and challenge from others, to inform decision making. Analyse and accurately interpret data from various sources to support decisions. Find the best option by identifying positives, negatives, risks and implications. Present reasonable conclusions from a wide range of complex and sometimes incomplete evidence. Make decisions confidently even when details are unclear or if they prove to be unpopular.
Communicating and Influencing: Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required.
Knowledge and Experience required :
e.g. Previous experience of working for a government dept. AWS skills required
Experience in designing, delivering and supporting hosting, storage and Virtual infrastructure including security, network traffic for storage and virtual operating systems
Job Responsibilities
This is a list of the main duties or tasks that the post holder will be expected to undertake.
Proactively deliver all aspects of successful projects that offer best value for money and achieve commercial targets.
To act as the expert within the identified field of the job description e.g. bridges etc. or effectively liaise with those experts.
Lead, coach, support, motivate and monitor employees in order to develop and improve their performance, to ensure customer needs are met and sound technical and project management techniques and disciplines are embedded within the team.
To manage delivery of multiple schemes and projects.
Forecast and manage the budget for own area of responsibility to ensure budgets are achieved whilst maintaining the balance between the delivery time and outcome/objectives.
Maintaining excellent, effective working relationships with stakeholders, key strategic partners, senior council directors, politicians and operational teams. Build, promote and maintain effective communication with all relevant stakeholders (Members, Parish Councils, The Public, District Councils and various supply chain partners) to ensure the sharing of consistent, accurate and pertinent information.
Take personal responsibility of own workload and the resources required to ensure successful service delivery.
Promote a strong customer service focus within the Service and where possible take account of customer requirements, including responding to customers in ways that are clear and jargon free
Provide necessary information for performance management measures. Lead the preparation and coordination of reports, documents and information, undertaking quality control to enable effective governance of decision making.
Remain contemporary with legislation and best practice and ensure that relevant initiatives are adopted to develop the effectiveness of the service.
To work in accordance with the Corporate values and competency framework.
Maintain a current driving licence with access to a vehicle for business use and/or a willingness to use Council vehicles. Or the ability to demonstrate an effective alternate means of frequent travel to all areas of the county.
Person Specification
Must have 10 years + in senior project management roles managing multi projects
Must have delivered projects through optioneering, design and construction phases within the highways and/or infrastructure sectors
Background in Highways, local authorities and infrastructure delivery
Excellent communication and stakeholders management skills
Able to administrate and manage NEC 3 contracts
The professional lead for project, programme and budget management. Commissioning the management of design consultants, design approvals, procurement, stakeholder communication and following corporate governance to release funding.
Supporting the Programme Lead and overseeing the delivery of major infrastructure projects through design and construction, ensuring successful delivery that offers value for money and achieves targets set.
Essentials Requirements
Significant experience at a senior level of developing and implementing high profile Transport and Highway infrastructure related Projects and Programmes.
Qualified to chartered or equivalent level as required of the role and member of an appropriate professional body. For example Chartered Engineer or Project Management Professional. With evidence of a proactive approach to continuous professional development.
Management qualification and/or experience of managing at the required level (eg multi-disciplinary project teams) in a similar discipline/organisation. With the ability to lead and develop staff
A Professional qualification Level 6 (e.g. Degree) or similar qualification in the relevant discipline (eg Engineering or Project Mgt) OR substantial relevant experience.
A sound knowledge of the latest legislative requirements as they relate to the identified specialist field.
Significant experience of working and consulting with stakeholders such as senior councillors, the public and managers.
Strong partnership work ethic with a proven track record of embracing and maintaining successful partnerships with a wide range of internal and external stakeholders.
Highly resilient with the ability to manage own emotions in the face of pressure, set-backs or when dealing with challenging situations.
Excellent organisational skills with the ability to effectively plan own workload with limited supervision and a proven ability to effectively manage competing demands and priorities.
Very competent IT user including the use of Microsoft Office products (Word, Excel, Outlook, Skype for Business, Visio, Teams). Confident with data analysis, using it to inform strategy and monitor performance.
Excellent knowledge and experience of budget management whilst maintaining the required outputs and outcomes. Includes experience of cost management in a project setting.
A current driving licence with access to a vehicle for business use and/or a willingness to use Council vehicles. Or the ability to demonstrate an effective alternate means of frequent travel to all areas of the county.
Desirable requirements
Previous experience of working at a similar level in a Local Government environment.
18/02/2022
Full time
Job Responsibilities
This is a list of the main duties or tasks that the post holder will be expected to undertake.
Proactively deliver all aspects of successful projects that offer best value for money and achieve commercial targets.
To act as the expert within the identified field of the job description e.g. bridges etc. or effectively liaise with those experts.
Lead, coach, support, motivate and monitor employees in order to develop and improve their performance, to ensure customer needs are met and sound technical and project management techniques and disciplines are embedded within the team.
To manage delivery of multiple schemes and projects.
Forecast and manage the budget for own area of responsibility to ensure budgets are achieved whilst maintaining the balance between the delivery time and outcome/objectives.
Maintaining excellent, effective working relationships with stakeholders, key strategic partners, senior council directors, politicians and operational teams. Build, promote and maintain effective communication with all relevant stakeholders (Members, Parish Councils, The Public, District Councils and various supply chain partners) to ensure the sharing of consistent, accurate and pertinent information.
Take personal responsibility of own workload and the resources required to ensure successful service delivery.
Promote a strong customer service focus within the Service and where possible take account of customer requirements, including responding to customers in ways that are clear and jargon free
Provide necessary information for performance management measures. Lead the preparation and coordination of reports, documents and information, undertaking quality control to enable effective governance of decision making.
Remain contemporary with legislation and best practice and ensure that relevant initiatives are adopted to develop the effectiveness of the service.
To work in accordance with the Corporate values and competency framework.
Maintain a current driving licence with access to a vehicle for business use and/or a willingness to use Council vehicles. Or the ability to demonstrate an effective alternate means of frequent travel to all areas of the county.
Person Specification
Must have 10 years + in senior project management roles managing multi projects
Must have delivered projects through optioneering, design and construction phases within the highways and/or infrastructure sectors
Background in Highways, local authorities and infrastructure delivery
Excellent communication and stakeholders management skills
Able to administrate and manage NEC 3 contracts
The professional lead for project, programme and budget management. Commissioning the management of design consultants, design approvals, procurement, stakeholder communication and following corporate governance to release funding.
Supporting the Programme Lead and overseeing the delivery of major infrastructure projects through design and construction, ensuring successful delivery that offers value for money and achieves targets set.
Essentials Requirements
Significant experience at a senior level of developing and implementing high profile Transport and Highway infrastructure related Projects and Programmes.
Qualified to chartered or equivalent level as required of the role and member of an appropriate professional body. For example Chartered Engineer or Project Management Professional. With evidence of a proactive approach to continuous professional development.
Management qualification and/or experience of managing at the required level (eg multi-disciplinary project teams) in a similar discipline/organisation. With the ability to lead and develop staff
A Professional qualification Level 6 (e.g. Degree) or similar qualification in the relevant discipline (eg Engineering or Project Mgt) OR substantial relevant experience.
A sound knowledge of the latest legislative requirements as they relate to the identified specialist field.
Significant experience of working and consulting with stakeholders such as senior councillors, the public and managers.
Strong partnership work ethic with a proven track record of embracing and maintaining successful partnerships with a wide range of internal and external stakeholders.
Highly resilient with the ability to manage own emotions in the face of pressure, set-backs or when dealing with challenging situations.
Excellent organisational skills with the ability to effectively plan own workload with limited supervision and a proven ability to effectively manage competing demands and priorities.
Very competent IT user including the use of Microsoft Office products (Word, Excel, Outlook, Skype for Business, Visio, Teams). Confident with data analysis, using it to inform strategy and monitor performance.
Excellent knowledge and experience of budget management whilst maintaining the required outputs and outcomes. Includes experience of cost management in a project setting.
A current driving licence with access to a vehicle for business use and/or a willingness to use Council vehicles. Or the ability to demonstrate an effective alternate means of frequent travel to all areas of the county.
Desirable requirements
Previous experience of working at a similar level in a Local Government environment.
Key responsibilities
Typically, management of several projects across the whole lifecycle, including start-up
Responsibility for team leadership of a small team and accountability for building and motivating the team
Planning for and obtaining the appropriate levels and types of resource required
Agreeing terms of reference with the Project team members and the Project Board
Define and agree the scope and deliverables of specific work packages with your Work Package/Project Managers
Identifying issues and recommending solutions to the Programme Manager or Project Board
Establishing common milestones which link to the wider project/programme milestones
Holding checkpoint meetings with the Work Package/Project Managers
Providing progress and status reports to the Project Board and Project team
Identifying and managing the risks
Ensuring the delivery of quality products, on target, within budget and other constraints
Identifying issues and recommending solutions to the Project Board and other relevant parties
Driving all aspects of the Project to a successful conclusion and resolving any conflict within the Project
Working within the standard disciplines and processes established for the Project/Programme
Defining and managing stakeholder expectation
Person Specification
Must have RTE experience PM experience with Agile Knowledge and Experience SAFe
Typically, 5 to 8 years’ experience of managing several medium/large sized work packages
Typically, management of several projects across the whole lifecycle, including start-up
Typically, 5 to 8 years’ experience of managing several medium/large sized work packages
Behavioural
Good team-membership skills and able to gain the respect of peers
Able to interface with stakeholders and suppliers and create a good impression
Displays leadership skills and able to lead teams positively
18/02/2022
Full time
Key responsibilities
Typically, management of several projects across the whole lifecycle, including start-up
Responsibility for team leadership of a small team and accountability for building and motivating the team
Planning for and obtaining the appropriate levels and types of resource required
Agreeing terms of reference with the Project team members and the Project Board
Define and agree the scope and deliverables of specific work packages with your Work Package/Project Managers
Identifying issues and recommending solutions to the Programme Manager or Project Board
Establishing common milestones which link to the wider project/programme milestones
Holding checkpoint meetings with the Work Package/Project Managers
Providing progress and status reports to the Project Board and Project team
Identifying and managing the risks
Ensuring the delivery of quality products, on target, within budget and other constraints
Identifying issues and recommending solutions to the Project Board and other relevant parties
Driving all aspects of the Project to a successful conclusion and resolving any conflict within the Project
Working within the standard disciplines and processes established for the Project/Programme
Defining and managing stakeholder expectation
Person Specification
Must have RTE experience PM experience with Agile Knowledge and Experience SAFe
Typically, 5 to 8 years’ experience of managing several medium/large sized work packages
Typically, management of several projects across the whole lifecycle, including start-up
Typically, 5 to 8 years’ experience of managing several medium/large sized work packages
Behavioural
Good team-membership skills and able to gain the respect of peers
Able to interface with stakeholders and suppliers and create a good impression
Displays leadership skills and able to lead teams positively
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
18/02/2022
Full time
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will be part of a small agile development team and will be contributing towards the development and maintenance of our client’s xRM Product suite whilst practicing and encouraging quality through good standards and practices during code reviews. You will also be contributing towards the design, architecture and development discussions within the backlog refinement and sprint planning sessions.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving all areas of our clients xRM product suite.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our client’s entire xRM product suite.
Develop, maintain and evolve good client, supplier and staff relationships.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Microsoft Dynamics Developer will already have some and aspire to all the following attributes:
Experience developing solutions using .Net C#, JavaScript and JavaScript Frameworks such as Angular and JQuery
Experience creating and enhancing SOAP and RESTful webservices
Familiar with Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within an Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Experience developing software solutions with Microsoft Dynamics 365 and the Power Platform
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working with Azure DevOps
Team player who can mentor and assist junior colleagues through their own professional development
Great attention to detail and an emphasis for quality/standards
Ability to cope with peaks in workload
Ability to deliver quality work in a demanding and fast paced environment
16/02/2022
Full time
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will be part of a small agile development team and will be contributing towards the development and maintenance of our client’s xRM Product suite whilst practicing and encouraging quality through good standards and practices during code reviews. You will also be contributing towards the design, architecture and development discussions within the backlog refinement and sprint planning sessions.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving all areas of our clients xRM product suite.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our client’s entire xRM product suite.
Develop, maintain and evolve good client, supplier and staff relationships.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Microsoft Dynamics Developer will already have some and aspire to all the following attributes:
Experience developing solutions using .Net C#, JavaScript and JavaScript Frameworks such as Angular and JQuery
Experience creating and enhancing SOAP and RESTful webservices
Familiar with Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within an Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Experience developing software solutions with Microsoft Dynamics 365 and the Power Platform
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working with Azure DevOps
Team player who can mentor and assist junior colleagues through their own professional development
Great attention to detail and an emphasis for quality/standards
Ability to cope with peaks in workload
Ability to deliver quality work in a demanding and fast paced environment
Company Info
Our clients are one of the UK’s top 25 property consultancies, working with clients locally, regionally and nationally, adding value at every stage of the property life cycle.
With a focus on client’s trust, they developed a way of working that includes high-level partner involvement, multi-disciplinary team approach. Their proactive collaboration, diverse networks and relationships along with their discipline, sector and geographical expertise attracts client’s right across the spectrum. From institutional investors and government agencies through to planning authorities and developers. Businesses large and small depend on their broad range of property and planning expertise to inform their property decisions.
Their team of experienced professionals, network of offices and strategic alliances ensure in-depth market knowledge and a truly national perspective that their customers rely upon. They provide strategic insights and add real value into new planning, development and investment opportunities, to manage nationwide portfolios and to advise start-up businesses taking their very first commercial space.
Employment Details
Full time, permanent role
Normal working hours will be from 9:00 am to 5:30 pm Monday to Friday with an hour for lunch each day normally 1 pm – 2 pm.
There is the opportunity to vary start and finish times by half an hour at the beginning and end of the day, the full details of which will be provided on the commencement of employment
Position summary
Are you an experienced Head of IT? Then we have just the opportunity for you at our clients award winning company in Bristol. In this new position, you will be responsible for the design and delivery of a stable and secure platform, the operational management of the network and service infrastructure, the security of IT systems and electronic data, development and implementation of customised systems and overseeing all IT related activities together with responsibility for the direct line management of an existing IT team. Working closely with the Partnership, you will identify, recommend, develop, implement and support cost-effective technology solutions whilst also defining and implementing IT policies, procedures, and best practice across the business.
Our client offers competitive salaries, bonus scheme, company pension plan plus usual benefits and excellent working conditions.
16/02/2022
Full time
Company Info
Our clients are one of the UK’s top 25 property consultancies, working with clients locally, regionally and nationally, adding value at every stage of the property life cycle.
With a focus on client’s trust, they developed a way of working that includes high-level partner involvement, multi-disciplinary team approach. Their proactive collaboration, diverse networks and relationships along with their discipline, sector and geographical expertise attracts client’s right across the spectrum. From institutional investors and government agencies through to planning authorities and developers. Businesses large and small depend on their broad range of property and planning expertise to inform their property decisions.
Their team of experienced professionals, network of offices and strategic alliances ensure in-depth market knowledge and a truly national perspective that their customers rely upon. They provide strategic insights and add real value into new planning, development and investment opportunities, to manage nationwide portfolios and to advise start-up businesses taking their very first commercial space.
Employment Details
Full time, permanent role
Normal working hours will be from 9:00 am to 5:30 pm Monday to Friday with an hour for lunch each day normally 1 pm – 2 pm.
There is the opportunity to vary start and finish times by half an hour at the beginning and end of the day, the full details of which will be provided on the commencement of employment
Position summary
Are you an experienced Head of IT? Then we have just the opportunity for you at our clients award winning company in Bristol. In this new position, you will be responsible for the design and delivery of a stable and secure platform, the operational management of the network and service infrastructure, the security of IT systems and electronic data, development and implementation of customised systems and overseeing all IT related activities together with responsibility for the direct line management of an existing IT team. Working closely with the Partnership, you will identify, recommend, develop, implement and support cost-effective technology solutions whilst also defining and implementing IT policies, procedures, and best practice across the business.
Our client offers competitive salaries, bonus scheme, company pension plan plus usual benefits and excellent working conditions.
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will become a part of a well-established development department working alongside highly capable software development professionals with the primary goal of enhancing, maintaining, and building on our cleints xRM web portal offerings and their supporting Web APIs. A number of the portals are brand new products and so there will be the opportunity to work on several green field projects.
You will work within newly forming dedicated SCRUM team and demonstrate your technical capability, creativity and ability to deliver robust solutions alongside the opportunity to learn and apply new skills in line with your on-going career development. As part of a SCRUM team you will be involved in Refinement and Planning sessions providing the opportunity to input into the direction of the product both functionally and technically.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Technical Architect
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving our clients xRM web portal and API offerings.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our clients entire xRM product suite.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
Essential :
Experience developing user focussed, responsive web solutions using .Net C# and JavaScript Frameworks such as Angular, AngularJS and JQuery
Experience creating and enhancing robust, scalable ASP.Net Web APIs (Framework and Core) conforming with REST
HTML5, CSS3, SASS and Typescript
Familiar and bought into Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within a collaborative Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working within Azure DevOps (or JIRA)
Great attention to detail and an emphasis for quality/standards
Ability to deliver quality work in a demanding and fast paced environment
Desirable :
Understanding of software design patterns and SOLID Principles
Exposure to working within an environment supported with Continuous Integration and Continuous Deployment pipelines
Exposure to working with web apps secured with OAUTH 2
Exposure to working with Dataverse as a data source
Knowledge or experience with microservices and queuing
16/02/2022
Full time
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will become a part of a well-established development department working alongside highly capable software development professionals with the primary goal of enhancing, maintaining, and building on our cleints xRM web portal offerings and their supporting Web APIs. A number of the portals are brand new products and so there will be the opportunity to work on several green field projects.
You will work within newly forming dedicated SCRUM team and demonstrate your technical capability, creativity and ability to deliver robust solutions alongside the opportunity to learn and apply new skills in line with your on-going career development. As part of a SCRUM team you will be involved in Refinement and Planning sessions providing the opportunity to input into the direction of the product both functionally and technically.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Technical Architect
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving our clients xRM web portal and API offerings.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our clients entire xRM product suite.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
Essential :
Experience developing user focussed, responsive web solutions using .Net C# and JavaScript Frameworks such as Angular, AngularJS and JQuery
Experience creating and enhancing robust, scalable ASP.Net Web APIs (Framework and Core) conforming with REST
HTML5, CSS3, SASS and Typescript
Familiar and bought into Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within a collaborative Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working within Azure DevOps (or JIRA)
Great attention to detail and an emphasis for quality/standards
Ability to deliver quality work in a demanding and fast paced environment
Desirable :
Understanding of software design patterns and SOLID Principles
Exposure to working within an environment supported with Continuous Integration and Continuous Deployment pipelines
Exposure to working with web apps secured with OAUTH 2
Exposure to working with Dataverse as a data source
Knowledge or experience with microservices and queuing
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will become a part of a well-established development department working alongside highly capable software development professionals with the primary goal of enhancing, maintaining, and building on our cleints xRM web portal offerings and their supporting Web APIs. A number of the portals are brand new products and so there will be the opportunity to work on several green field projects.
You will work within newly forming dedicated SCRUM team and demonstrate your technical capability, creativity and ability to deliver robust solutions alongside the opportunity to learn and apply new skills in line with your on-going career development. As part of a SCRUM team you will be involved in Refinement and Planning sessions providing the opportunity to input into the direction of the product both functionally and technically.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Technical Architect
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving our clients xRM web portal and API offerings.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our clients entire xRM product suite.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
Essential :
Previous Team Lead experience (minimum 1 year) or in a Senior Developer role
Experience developing user focussed, responsive web solutions using .Net C# and JavaScript Frameworks such as Angular, AngularJS and JQuery
Experience creating and enhancing robust, scalable ASP.Net Web APIs (Framework and Core) conforming with REST
HTML5, CSS3, SASS and Typescript
Familiar and bought into Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within a collaborative Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working within Azure DevOps (or JIRA)
Great attention to detail and an emphasis for quality/standards
Ability to deliver quality work in a demanding and fast paced environment
Desirable :
Understanding of software design patterns and SOLID Principles
Exposure to working within an environment supported with Continuous Integration and Continuous Deployment pipelines
Exposure to working with web apps secured with OAUTH 2
Exposure to working with Dataverse as a data source
Knowledge or experience with microservices and queuing
16/02/2022
Full time
Company Info
Our clients are a provider of market leading technology solutions to the recruitment industry. Its primary product is a custom solution for Microsoft Dynamics 365 which is aimed primarily at recruitment agencies and businesses within professional staffing sectors.
This is an exciting opportunity to join our client, in return for the right candidate they offer a competitive salary dependent on experience, with opportunity for further development and career growth.
Job Purpose
You will become a part of a well-established development department working alongside highly capable software development professionals with the primary goal of enhancing, maintaining, and building on our cleints xRM web portal offerings and their supporting Web APIs. A number of the portals are brand new products and so there will be the opportunity to work on several green field projects.
You will work within newly forming dedicated SCRUM team and demonstrate your technical capability, creativity and ability to deliver robust solutions alongside the opportunity to learn and apply new skills in line with your on-going career development. As part of a SCRUM team you will be involved in Refinement and Planning sessions providing the opportunity to input into the direction of the product both functionally and technically.
You have a responsibility to manage the expectations of the following stakeholders:
Development Team Lead
Development Manager
Product Owners
Development Teams
Technical Architect
Employment Details
Full time, permanent role, standard hours are 8am-4pm or 9am-5pm, Mon-Fri.
Remotely based in Coleshill
Position summary
Key responsibilities for this role include but not are not limited to:
Full stack software development, iteratively enhancing and improving our clients xRM web portal and API offerings.
Work collaboratively with Developers, QA Analysts and Product Owners as part of an Agile development team to deliver quality software increments.
Conduct code reviews to ensure code quality and standards are adhered too.
Build a great working knowledge of our clients entire xRM product suite.
The role may require additional duties to be performed outside of the day-to-day role to ensure the efficient running of the department or business area.
Candidate Requirements:
The Web Developer will already have some and aspire to all the following attributes…
Essential :
Previous Team Lead experience (minimum 1 year) or in a Senior Developer role
Experience developing user focussed, responsive web solutions using .Net C# and JavaScript Frameworks such as Angular, AngularJS and JQuery
Experience creating and enhancing robust, scalable ASP.Net Web APIs (Framework and Core) conforming with REST
HTML5, CSS3, SASS and Typescript
Familiar and bought into Unit Testing with MSTest or NUnit
Knowledge of Source Control systems and branching strategies with TFVC and/or GIT
Working knowledge of Cloud Technologies in Microsoft Azure
Experience working within a collaborative Agile SCRUM Team, actively taking part in all SCRUM events to refine, plan and review
Strong proven analytical skills
Able to translate use cases, user stories and specifications into functional applications
Appreciation for good UX
Exposure to working within Azure DevOps (or JIRA)
Great attention to detail and an emphasis for quality/standards
Ability to deliver quality work in a demanding and fast paced environment
Desirable :
Understanding of software design patterns and SOLID Principles
Exposure to working within an environment supported with Continuous Integration and Continuous Deployment pipelines
Exposure to working with web apps secured with OAUTH 2
Exposure to working with Dataverse as a data source
Knowledge or experience with microservices and queuing
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
16/07/2020
Full time
Our Client is looking for a Program Manager to join their onsite delivery team to manage program which will have multiple projects for effective execution.
As the Program Manager you will lead portfolio of customer projects for successful delivery. Provide overarching support and thought leadership to project teams, provide value add and enable new business opportunities, support account team for overall growth of the account. You will be the face of Our Client and expected to manage customer communication efficiently and resolve conflict (both internal and external). Manage and drive executive review meeting with internal and external stakeholder (weekly, monthly, and quarterly). Mentor and coach the respective delivery team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivery Management
Manage the defined project Gross Margin and end-to-end project plan across multiple responsible parties (i.e. Client, Development teams both internal and external, business leads, testing teams, etc.)
Demonstrate thought leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectives
Prepare weekly status reports and reviewing them with DH/account manager
Connect with the Project managers for project updates, Risks and Issues on a weekly basis
Track & own all the Internal & External Issues and Risks at the account level and bring it up during the Account Review
Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation
Keep the Account Playbook current with regular updates
Be Our Client project team's point of contact for project-specific follow-ups with customer
Conduct regular connects with the customer’s point-of-contact for project feedback/issues/ escalation and establishing a good relationship
Participate in all the weekly project status review meetings with the customer
Be aware of customer delivery process and make necessary changes to the delivery process to align with the customer’s process
People Management
Ability to work collaboratively with others from any functional area or background, to influence thinking and gain acceptance
Track onboarding and joining of US resources (FTE/ Contract) hired for the engagement in the account
Conduct regular 1:1 with onsite team members to gain any intel on customer/projects and to track/act on team member specific issues
Provide inputs to L&D team on training needs specific to customer
Work with the HR team for any concerns raised by the onsite team members
Identify performing team members for Spot Award, Quarterly Award and Annual Award
Encourage onsite team members to be part of Our Client events like Brown Bag sessions, Friday events (as applicable)
Technical Competency
Understand customer technology landscape and identify the skills required for the team to perform well in their roles or to get onboarded for new opportunities
Get well-versed with the customer technologies landscape at Level 100
Organize Brown Bag sessions/envisions sessions for demonstrating Our Client Technical capabilities in the areas the customer is interested in and/or need help
Account Management
Build and establish relationship with new contacts within and across departments at the customer location
Constantly review the set objectives for an ongoing program
Work with the Account Manager on any new opportunity in the Account and review the Opportunity closure plan
Proactively update the Account Management team of any changes at the customer end
Initiate and Track hiring request with the US Hiring Team for all US hiring positions (Project and Consulting) for the account and be responsible for closure of the positions
Support the hiring team with interview process and smooth onboarding of the selected candidate
Initiate, coordinate & drive the internal kick-off for new projects in the Account
Support Account Manager for the customer kick-off meeting of new projects
Initiate periodic Delivery review with the Account Manager and the ATS
Keep Our Client Account Management team updated of any customer escalation/ concerns/ issues at the project as well as account level
Initiate, prepare and actively participate in the Monthly and Quarterly Delivery Review meeting with the customer
Track and follow up on all the existing project extensions (EE) and get SOWs created in a timely manner
Understand customer’s domain, technology landscape and strategic technology direction
Qualifications
REQUIRED SKILLS:
Degree in Computer Science or related stream from a reputable institution
18+ years of total IT experience with at least 10 years managing large projects/ program
Strong experience working in an Onsite-Offshore model
Technical proficiency in Java / Microsoft / Azure platform during the initial stage of the career
Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills
Strong analytical and creative problem-solving skills
Strong organizational skills; works well under pressure and with minimal supervision
Excellent verbal and written communication skills
Ability to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews
Ability to effectively drive execution and own responsibility for overall success of projects
REQUIRED COMPETENCY :
Risk Management – Should be able to evaluate Risks at the project and account level on a continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency Plan
Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s concerns and track it to closure
Exec level communication Skills – Should be able to articulate thoughts with the Our Client/Customer senior management
Strategic Thinking – Should be able to think strategically, analyze data and present various options to the senior management/exec level
Team Player – Should be able to collaborate with the multifunctional customer and Our Client team
Social Skills – Should be able to have a meaningful conversation and build a rapport at all levels with the customer
NICE-TO-HAVE SKILLS:
Professional certification in Project Management is preferred (PMI , Scrum Master, Kanban, SAfe)
Agency:
UCA Consulting
Contact Name:
Narendra Reddy
Contact Email:
narendra@ucaconsulting.uk
Telephone:
020 3743 7090
Industry:
IT
Job Type:
Permanent
Location:
North Yorkshire
Salary:
£60-70K PA (DOE)
Main Purpose:
To develop, deliver and maintain high quality and innovative software that meet client and company needs.
Provide high quality advice, support and guidance to clients and colleagues.
Job Summary:
You will work as a member of a multi-disciplinary team, delivering software for the oil and gas industry. You will interpret user requirements, design solutions, implement them and work with the Testers to ensure our client products satisfy customer’s needs, within agreed timescales and according to the company’s quality systems.
Experience in the following is advantageous, however not essential:
C++, C#, Perforce Source Control, Python, SQL, .NET, Angular, Java, JavaScript, Linux, Git.
Key Components:
Develop products and maintain existing products in accordance with applicable company specifications and user requirements.
Adopt a continuous improvement approach in product development and product life- cycle processes.
Proactively maintain and update your own technical knowledge, including changes to legislation and standards that may impact our client products.
Evaluate new technologies and carefully manage their introduction, whilst minimising risks to new project delivery schedules.
Provide support to sales and marketing, through the evaluation of complex inquiries, estimating timescales/costs for specific client / project developments, support at exhibitions, support with significant demonstrations etc.
Evaluate software faults and work to improve existing software.
Deliver Helpdesk support through the sharing of technical knowledge to contribute to the timely resolution of client and company issues.
Provide technical advice and support to field service colleagues during complex installations and the deployment of new products to the field, participating on occasion, in site visits to develop a comprehensive understanding.
Verify and deploy programs and systems.
Troubleshoot, debug and upgrade existing software programmes.
Create technical documentation for reference and reporting purposes.
Ability to make an informed and meaningful contribution to peer group / project discussions.
Adopt a flexible and supportive approach, a positive attitude to change and a willingness to undertake any other duties as assigned, to ensure the company achieves its objectives.
Flexible approach, travelling around and outside of the UK when necessary.
Share own knowledge and experience with others.
Work in accordance with MHT’s quality systems and framework.
Acting as coach and mentor, advising and guiding less experienced colleagues.
Team player, willing to assist on occasion with other duties outside the remit of own role.
Requirement
Experience
Writing and testing code, refining and rewriting it as necessary.
Evaluating the software and systems that make computers and hardware operate.
C++, C#, Perforce Source Control, Python, SQL, .NET, Angular, Java, JavaScript, Linux, Git.
Working closely and collaboratively with other staff, such as other developers, testers, and salespeople, and marketing professionals.
Carrying out requirement analysis.
Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying
current systems.
Creating technical specifications.
Researching and investigating new technologies.
Skills
Adopting logical, analytical and creative approaches to software development and problem-solving.
Good time management with the ability to work under pressure and prioritise as necessary.
Confident when communicating with customers and peers.
Adaptable, with an ability to learn new skills and technologies quickly.
A meticulous and organized approach to work.
Extending support to others through coaching and/or mentoring.
Knowledge
Continually updating technical knowledge and skills by attending in- house and external courses, reading manuals and accessing new
applications.
Understanding of the oil and gas sector and associated technologies.
Qualifications
Degree qualified, or equivalent, in a STEM subject.
Good level of secondary education with a minimum of GCSE in Maths at Grade C (7) or above.
Other
Right to work in the UK
Ability to travel, sometimes at short notice, to sites around the UK, with occasional international travel.
Valid Full UK driving license and access to vehicle.
Passport – valid and in-date.
A commitment to equality & diversity and willingness to adhere to MHT policies.
To find out more please call Narendra on 020 3743 7090.
12/01/2020
Full time
Agency:
UCA Consulting
Contact Name:
Narendra Reddy
Contact Email:
narendra@ucaconsulting.uk
Telephone:
020 3743 7090
Industry:
IT
Job Type:
Permanent
Location:
North Yorkshire
Salary:
£60-70K PA (DOE)
Main Purpose:
To develop, deliver and maintain high quality and innovative software that meet client and company needs.
Provide high quality advice, support and guidance to clients and colleagues.
Job Summary:
You will work as a member of a multi-disciplinary team, delivering software for the oil and gas industry. You will interpret user requirements, design solutions, implement them and work with the Testers to ensure our client products satisfy customer’s needs, within agreed timescales and according to the company’s quality systems.
Experience in the following is advantageous, however not essential:
C++, C#, Perforce Source Control, Python, SQL, .NET, Angular, Java, JavaScript, Linux, Git.
Key Components:
Develop products and maintain existing products in accordance with applicable company specifications and user requirements.
Adopt a continuous improvement approach in product development and product life- cycle processes.
Proactively maintain and update your own technical knowledge, including changes to legislation and standards that may impact our client products.
Evaluate new technologies and carefully manage their introduction, whilst minimising risks to new project delivery schedules.
Provide support to sales and marketing, through the evaluation of complex inquiries, estimating timescales/costs for specific client / project developments, support at exhibitions, support with significant demonstrations etc.
Evaluate software faults and work to improve existing software.
Deliver Helpdesk support through the sharing of technical knowledge to contribute to the timely resolution of client and company issues.
Provide technical advice and support to field service colleagues during complex installations and the deployment of new products to the field, participating on occasion, in site visits to develop a comprehensive understanding.
Verify and deploy programs and systems.
Troubleshoot, debug and upgrade existing software programmes.
Create technical documentation for reference and reporting purposes.
Ability to make an informed and meaningful contribution to peer group / project discussions.
Adopt a flexible and supportive approach, a positive attitude to change and a willingness to undertake any other duties as assigned, to ensure the company achieves its objectives.
Flexible approach, travelling around and outside of the UK when necessary.
Share own knowledge and experience with others.
Work in accordance with MHT’s quality systems and framework.
Acting as coach and mentor, advising and guiding less experienced colleagues.
Team player, willing to assist on occasion with other duties outside the remit of own role.
Requirement
Experience
Writing and testing code, refining and rewriting it as necessary.
Evaluating the software and systems that make computers and hardware operate.
C++, C#, Perforce Source Control, Python, SQL, .NET, Angular, Java, JavaScript, Linux, Git.
Working closely and collaboratively with other staff, such as other developers, testers, and salespeople, and marketing professionals.
Carrying out requirement analysis.
Consulting clients and colleagues concerning the maintenance and performance of software systems with a view to writing or modifying
current systems.
Creating technical specifications.
Researching and investigating new technologies.
Skills
Adopting logical, analytical and creative approaches to software development and problem-solving.
Good time management with the ability to work under pressure and prioritise as necessary.
Confident when communicating with customers and peers.
Adaptable, with an ability to learn new skills and technologies quickly.
A meticulous and organized approach to work.
Extending support to others through coaching and/or mentoring.
Knowledge
Continually updating technical knowledge and skills by attending in- house and external courses, reading manuals and accessing new
applications.
Understanding of the oil and gas sector and associated technologies.
Qualifications
Degree qualified, or equivalent, in a STEM subject.
Good level of secondary education with a minimum of GCSE in Maths at Grade C (7) or above.
Other
Right to work in the UK
Ability to travel, sometimes at short notice, to sites around the UK, with occasional international travel.
Valid Full UK driving license and access to vehicle.
Passport – valid and in-date.
A commitment to equality & diversity and willingness to adhere to MHT policies.
To find out more please call Narendra on 020 3743 7090.
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