Service Desk Analyst

Exciting opportunity for a high achieving Independent School in the Surrey area in search for a talented Service Desk Analyst / Senior ICT Support Technician. Great benefits including Free daily lunch onsite, free use of the onsite Gym, 25 Days annual leave plus a host of additional benefits. As a Service Desk Analyst, you will gain exposure to new technologies and be involved in new Project installations. Core working hours are to cover 8am-5pm, Mon-Fri. As IT Support analyst / Technician you will be offered a competitive salary of up to £30,000 depending plus benefits. Reporting to the Service Desk Manager you will be: • Providing technical support in order to ensure the smooth operation of the site’s servers, devices, virtual environments and LAN infrastructures • Supporting software installation and maintenance, as well as technical support to staff • Monitoring the safety and security of all networks and ensuring on-time maintenance is carried out to minimize the risk of downtime • You will be good at implementing and troubleshooting to a 2nd/3rd line support level, able to demonstrate good technical oversight, ownership of responsibilities and evidence effective communication skills. • Communicating progress regarding on-going issues to staff in a timely manner The role offers plenty of challenges and a good opportunity to gain valuable experience within the IT support sector. You will require an aptitude for working with applications and systems in order to undertake analysis and diagnostics. IT issues can vary from simple staff issues to more complicated technical issues, which in itself represent a great opportunity for growth within the role and the organisation. We are looking for an IT Support Analyst / Engineer with good experience administering the following technologies: Windows Server 2008 R2/2012 R2/2016, Exchange 2010/2013, Network Switches,WLAN, Active Directory/Group Policy, VMware ESXi 5.5/6, SCCM 2012, Security (Firewall, Web Filtering, AV) Due to the work environment, all candidates will be subject to DBS checks in accordance with the site policy. Is this the next challenge for you? Apply now! Keywords - Service desk analyst, Helpdesk Analyst, Schools ICT Technician, ICT Engineer, ICT Support, IT Technician, IT Engineer, IT Support, 2nd Line engineer, Service Desk Analyst, Field Engineer About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider