3rd Line Technician

Looking for an experienced 3rd Line Technician, £40-£48K + Benefits, for a large Financial Services organisation based in Cheshire 3rd Line Technician Salary: £40,000 to £48,000 + Bonus + Benefits Cheshire Robert Walters is partnering with a Large Financial Services Organisation based in Cheshire, they have an exciting new opportunity for a 3rd Line Technician with great career progression with a large enterprise level business The 3rd Line Engineer will have responsibility for managing the Information Technology infrastructure estate, ensuring high levels of availability and system performance. You will also be responsible for implementing change in a robust and secure manner in a highly virtualised environment. This role would suit an enthusiastic Technician, who is keen to work on cutting edge projects, interfacing with all areas of our business. Responsibilities: * Provide technical support for all existing and new technology used within the Group * Implement, develop and support the desktop, server, SAN and software infrastructure estate * Identify areas for improvement within supported systems by the proactive analysis of incident root causes * Maintain and improve technical knowledge of internal systems and the technical marketplace in which these operate * Work with 3rd party suppliers and support teams to resolve escalated incidents related to the IT estate * Monitor and maintain all environments to ensure agreed system availability, performance and security is maintained * Provide technical knowledge, expertise and consultancy on infrastructure project work * Analyse incident trend information to drive change to processes, procedures, systems and services within the Infrastructure team * Provide technical resource for application releases and enhancements, working closely with onshore development teams Required technical skills and experience: * Experience of working in an enterprise environment * Advanced knowledge of VMware vSphere & Hyper V * Advanced knowledge of key infrastructure platforms and tools: Active Directory, Exchange 2016, Microsoft Terminal Services, VDI, Microsoft Server 2012/2016, Office 365 * Experience of MS SharePoint 2013 * Strong working knowledge of System Centre 2012 including Operations and Virtual Machine Manager & Configuration Manager * Strong understanding of WAN & LAN networking concepts including: TCP/IP, DHCP, WINS, DNS * Advanced knowledge/experience of IT systems – delivery, maintenance and support * Strong understanding of ISS and Application Web Services & Group Policy * MCSE qualified * VMWare and/or Hyper V Certification