Head of IT (Service Delivery)

  • Liverpool School of Tropical Medicine
  • Liverpool, UK
  • May 16, 2018
Full time Education Information Technology

Job Description

Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases.  Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics. 

The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.

To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.


Closing Date: 30th May 2018


Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017

This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit).  Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates.  To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas.  For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration

We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas

LSTM actively promotes an Equal Opportunities Policy   


£39,992 to £50,618 per annum

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