IT Support Assistant

JOB: IT Support Assistant LOCATION: Harrogate SALARY: £16,000 to £18,000 plus healthcare, pension, life assurance, 23 days holiday plus statutory holidays My client is looking to appoint an IT Support Assistant to help manage in-house customer technical support issues and provide remote support to field based employees. Ideally you'll have a relevant IT related qualification and some experience in a similar role. You will understand Windows operating systems; Windows domains and Active Directory; you'll have a personal passion for computers, perhaps building or repairing them at home; you'll understand TCP/IP Networks, Firewalls, Patching, DNS. You'll have great communication skills, ensuring customers are provided with a high level of support. You'll be able to use your own initiative and will develop solutions to meet customer requirements. This is a great opportunity for someone looking for their first IT support role, or someone who wishes to move from an entry level role to the next stage. If you feel that this exciting and challenging and extremely varied role is just what you are looking for, please send me your CV as soon as possible