Head of Technology Infrastructure Engineering (DWP)

CV Submission Deadline: 13/09/2016 @ 15:00 pm Contract Length: 31/10/2016 (negotiable) to 01/04/2017 DEPARTMENT FOR WORK & PENSIONS •Leads and directs infrastructure specialists teams in building, managing, supporting and maintaining infrastructure solutions •infrastructure facilities such as data centres and equipment/communications rooms •develops the strategic and tactical roadmaps for technologies and services in area of responsibility ensuring they are future proofed and the organisation derives maximum value from investment in technologies •owns the operational relationships with suppliers ensuring services and products are delivered aligned to industry best practice, regulatory and contractual requirements General Responsibilities •lead the teams ensuring all the capabilities, processes and skills are optimised to ensure that all services resident in DWP or 3rd party facilities, are built, configured, maintained and operated to best practise standards aligned to organisation and service requirements, IT and Department strategy and policy and KPIs •develops fit for purpose Management Information Reporting for areas of responsibility according to DWP and/or industry best practise standards in support of service, financial management and decision making e.g. performance, trends and capacity reporting •develop, agree and manage budgets and ownership of financial performance for own area of responsibility ensuring all expenditure is appropriately planned, authorised and progressed •manage projects and programmes in own area of accountability throughout lifecycle •aligned to Departmental or industry best practise standards •act as Major Incident manager and escalation point for all service related issues in area of accountability •managing the supplier relationship of key strategic services to ensure that •services are aligned with best practice and delivers value for money and technical stability to the Departments environment •negotiations and contracts are aligned to best practise, IT and infrastructure strategy with reference to own area of responsibility •provide specialist technical support and assistance to •the development of IT and infrastructure strategy supporting the organisational strategy and Key Performance Indicators •infrastructure projects ensuring definition and delivery of requisite non-functional requirements •architectural and roadmap developments •continual service improvement •lead, coach and mentor team to ensure •provision of first class service •consistent levels of capability available as required by the organisation •continuous personal development progressed in line with organisation requirements •own risk register for technical area, ensuring that appropriate management and mitigation plans and actions are implemented. Essential Experience: Leading teams/departments in the design, implementation, administration and support of infrastructure solutions and services •Strategic supplier management, contract negotiation and performance management •Management of infrastructure programmes and projects utilising project methodologies such as Agile, PRINCE2 •ITIL Master/Expert with experience in information technology strategy, planning and implementation including technical architecture design and technology assessment •Service reporting – production and presentation of management information and reports, dashboards etc. •Deep experience in conducting risk and compliance assessment •An in depth knowledge of SAS oManagement Console, Enterprise Guide for Platform Maintenance. oadministration for High Availability SAS Server environment, including Metadata oproduct Suite 9.3/9.4, including PC SAS, SAS/STAT, SAS/Connect, SAS/Access products oconfiguring SAS for High Availability within Metadata and MidTier Servers o SAS Clients: SAS Enterprise Guide, SAS Enterprise Miner •Demonstrably strong analytical, communication, technical teamwork and interpersonal skills Desirable •application technologies and solutions (demonstrable experience and technical capability across majority of the areas) •experience of defining, implementing and supporting services that are aligned to the business strategy and operational requirements and successfully presenting the service portfolio/catalogue to non-technical audiences •communication/presentation skills •advanced problem management and troubleshooting CV Submission Deadline: 13/09/2016 @ 15:00 pm