Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
22/07/2026
Full time
Project Manager Full Time; Hybrid (time split between Woking, Surrey office and home) £35,000 £40,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Excellent Office Environment (with pool and table tennis!) Open and fun culture with awesome company social events Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Rail discount cards Workplace Pension Scheme Paid Sick Leave Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Free Breakfast, fruit and snacks Purpose of the Role The Project Manager is responsible for the successful day-to-day management and delivery of customer projects across the full project lifecycle ensuring work is delivered on time, within budget, and to a high standard of quality and customer satisfaction. You will coordinate cross-functional teams, manage stakeholder expectations, identify and mitigate risks, and maintain clear communication end to end. The Project Manager will play a key role in building strong customer relationships, driving delivery confidence, and ensuring projects are effectively planned, governed, and executed. There will be an expectation to embrace modern delivery practices and leverage AI-enabled tools and automation to improve overall project efficiencies including communication, reporting and planning. Job Specification: Lead the successful delivery of customer projects through all stages of the project lifecycle, from initiation through to closure, ensuring alignment with time, budget, scope and quality standards. Define and manage project scope, requirements, assumptions, and dependencies, budgets and resource allocation, creating robust project plans and work breakdown structures. Coordinate and support cross-functional delivery teams, ensuring clear ownership, accountability, and collaboration while driving prioritisation, decision-making, and issue resolution to maintain delivery momentum. Proactively monitor project progress and performance, identifying issues, blockers, and risks, and drive mitigation strategies to maintain project momentum. Manage project budgets, effort estimates, forecasting, and commercial considerations to ensure financial parameters are met. Plan for and oversee quality assurance activities to ensure deliverables meet organisational standards and customer expectations. Conduct project closure activities, including handovers, lessons learned sessions, project reviews, and continuous improvement actions. Contribute positively to the wider business through collaboration, knowledge sharing, and continuous professional development. Leverage AI-enabled tools and automation where appropriate to improve project planning, reporting, communication, risk management, and overall operational efficiency. Use agentic workflows to automate task tracking, deadline alerts and progress updates within the task management system. Use AI to support budget tracking, variance analysis, revenue reporting, and the creation of project updates and communications, improving efficiency and reporting accuracy. Ensure responsible use of AI Tools and compliance with organisational governance and regulatory requirements. Minimum Required Experience (including personal qualities): Proven experience, ideally delivering client-facing digital, technology, or transformation projects using Agile, Waterfall, or hybrid methodologies. Strong change management capability, with experience managing scope, requirements, and evolving priorities effectively. Ability to lead, motivate, and coordinate cross-functional teams to successful delivery. Exceptional communication skills, with the ability to adapt style for technical teams, senior stakeholders, and external clients. Highly organised with strong planning and prioritisation skills, able to manage multiple workstreams simultaneously. Proficient in utilising AI productivity tools and project management software to drive delivery efficiency. Nice To Haves: Working knowledge of project management principles including planning, scheduling, RAID management and stakeholder management. Formal Project Management certification such as PRINCE2, AgilePM, or PMP. Scrum certification (e.g. Scrum Master) or equivalent Agile delivery training.
Product Manager (Contract) - 3 Months East Anglia (Ipswich / Cambridge / Norwich / Chelmsford) Hybrid - 3 days on-site 400- 500 (Umbrella) per day (Inside IR35) We're supporting a well-established organisation to hire a Product Manager on an initial 3-month contract , working on the evolution of a client-facing digital platform . This is a hands-on role combining Product Manager and Product Owner responsibilities , with a focus on shaping and delivering an interactive client portal aligned to a wider digital strategy . You'll operate at the centre of business and technology, helping to translate strategic objectives into clear, actionable product delivery , while improving workflows and user experience across the platform. You'll take ownership of a product area, working across the full lifecycle from discovery and planning through to delivery and iteration . Key responsibilities include: Owning and shaping the product roadmap and backlog aligned to the client digital strategy Working closely with technical teams to define, prioritise, and deliver product features Engaging stakeholders across the business to ensure alignment and clarity of objectives Leading workshops, discovery sessions, and requirement gathering Translating complex requirements into clear user stories and deliverables Driving improvements to client journeys, workflows, and platform usability Communicating progress and product direction through clear, concise storytelling Supporting Agile ceremonies and ensuring effective sprint delivery Skills and Experience Proven experience as a Product Manager or Product Owner , with ownership of multiple products or product areas Background in professional services environments (e.g. legal, financial services, consulting) Strong analytical mindset with the ability to interpret data and drive insights Confident and concise storyteller , able to clearly communicate product decisions and direction Experience working closely with engineering teams in Agile environments Demonstrated ability to manage stakeholders and translate business needs into product outcomes Experience working on client-facing platforms, portals, or digital products is highly beneficial If you're a hands-on Product Manager who thrives in stakeholder-heavy environments and enjoys improving real-world processes and systems, we'd love to hear from you. Apply using the link provided
22/07/2026
Contractor
Product Manager (Contract) - 3 Months East Anglia (Ipswich / Cambridge / Norwich / Chelmsford) Hybrid - 3 days on-site 400- 500 (Umbrella) per day (Inside IR35) We're supporting a well-established organisation to hire a Product Manager on an initial 3-month contract , working on the evolution of a client-facing digital platform . This is a hands-on role combining Product Manager and Product Owner responsibilities , with a focus on shaping and delivering an interactive client portal aligned to a wider digital strategy . You'll operate at the centre of business and technology, helping to translate strategic objectives into clear, actionable product delivery , while improving workflows and user experience across the platform. You'll take ownership of a product area, working across the full lifecycle from discovery and planning through to delivery and iteration . Key responsibilities include: Owning and shaping the product roadmap and backlog aligned to the client digital strategy Working closely with technical teams to define, prioritise, and deliver product features Engaging stakeholders across the business to ensure alignment and clarity of objectives Leading workshops, discovery sessions, and requirement gathering Translating complex requirements into clear user stories and deliverables Driving improvements to client journeys, workflows, and platform usability Communicating progress and product direction through clear, concise storytelling Supporting Agile ceremonies and ensuring effective sprint delivery Skills and Experience Proven experience as a Product Manager or Product Owner , with ownership of multiple products or product areas Background in professional services environments (e.g. legal, financial services, consulting) Strong analytical mindset with the ability to interpret data and drive insights Confident and concise storyteller , able to clearly communicate product decisions and direction Experience working closely with engineering teams in Agile environments Demonstrated ability to manage stakeholders and translate business needs into product outcomes Experience working on client-facing platforms, portals, or digital products is highly beneficial If you're a hands-on Product Manager who thrives in stakeholder-heavy environments and enjoys improving real-world processes and systems, we'd love to hear from you. Apply using the link provided
DevSecOps Capability Manager Location: Skipton (Hybrid) Salary: Competitive + Excellent Benefits Are you passionate about driving secure, high-performing software delivery at scale? This is a fantastic opportunity to lead and evolve a DevSecOps capability within a forward-thinking organisation, enabling fast, safe, and compliant delivery across multiple engineering teams. The Role As the DevSecOps Capability Manager, youll lead and scale DevSecOps practices across the organisation, embedding secure-by-design principles, modern automation, and policy-as-code into the CI/CD ecosystem. Youll play a pivotal role in improving engineering performance, focusing on DORA metrics such as lead time, deployment frequency, and reliability. This role blends technical leadership, strategy, governance, and hands-on capability development. What Youll Do Value, Flow & Quality Own and improve lead time and deployment frequency across platforms Publish and act on DORA and flow metrics Remove bottlenecks through automation and policy-as-code Implement modern deployment strategies (canary, blue/green, auto rollback) Drive performance improvements via engineering scorecards Leadership & Capability Development Lead, coach, and develop a team of DevSecOps Engineers Define standards, patterns, and best practices Foster a culture of security, automation, and continuous improvement Strategy, Governance & Technical Direction Set DevSecOps strategy across pipelines and security automation Establish governance for CI/CD, IaC, and cloud delivery Define observability standards (SLOs, tracing, dashboards) Embed security into pipelines (SAST, SCA, DAST, secrets, IaC scanning) Govern "Golden Path" templates and adoption Operational Oversight & Risk Management Oversee reliability, performance, and security of platforms and pipelines Lead vulnerability management and remediation Support incident response and post-incident reviews Integrate telemetry across Azure ecosystem (Defender, Entra, WAF) Collaboration Across Technology Act as a senior advisor to engineering, product, and security teams Align stakeholders on delivery and security best practice Represent DevSecOps in governance forums Tooling, Automation & Optimisation Own DevSecOps tooling strategy and lifecycle Drive automation across testing, security, deployment, and monitoring Partner with Cloud and Platform teams Own and evolve the Golden Path service catalogue Business Continuity & Resilience Embed resilience and BCP via policy-as-code Ensure audit-ready pipeline outputs Run recovery and resilience testing (game days) What Were Looking For Strong leadership and people management experience Deep expertise in CI/CD, DevSecOps, and security integration Strong cloud, containerisation, and IaC knowledge Proven ability to improve DORA and engineering performance metrics Experience with observability and monitoring frameworks Strong background in security tooling (SAST, SCA, DAST, scanning tools) Solid understanding of cloud security, IAM, and zero-trust principles Experience working in complex or regulated environments Excellent communication and stakeholder management skills Whats In It for You Impact: Lead a critical DevSecOps capability in a large-scale organisation Flexibility: Hybrid and flexible working options Career Growth: Ongoing learning, development, and leadership exposure Benefits Package: Annual discretionary bonus 25 days holiday + bank holidays + holiday trading Up to 10% matched pension Private medical insurance Electric car salary sacrifice scheme Colleague mortgage benefits 3 paid volunteering days Gym discounts & wellbeing support Inclusive employee networks Apply today or reach out directly to Charlie Smith for a confidential chat. JBRP1_UKTJ
22/07/2026
Full time
DevSecOps Capability Manager Location: Skipton (Hybrid) Salary: Competitive + Excellent Benefits Are you passionate about driving secure, high-performing software delivery at scale? This is a fantastic opportunity to lead and evolve a DevSecOps capability within a forward-thinking organisation, enabling fast, safe, and compliant delivery across multiple engineering teams. The Role As the DevSecOps Capability Manager, youll lead and scale DevSecOps practices across the organisation, embedding secure-by-design principles, modern automation, and policy-as-code into the CI/CD ecosystem. Youll play a pivotal role in improving engineering performance, focusing on DORA metrics such as lead time, deployment frequency, and reliability. This role blends technical leadership, strategy, governance, and hands-on capability development. What Youll Do Value, Flow & Quality Own and improve lead time and deployment frequency across platforms Publish and act on DORA and flow metrics Remove bottlenecks through automation and policy-as-code Implement modern deployment strategies (canary, blue/green, auto rollback) Drive performance improvements via engineering scorecards Leadership & Capability Development Lead, coach, and develop a team of DevSecOps Engineers Define standards, patterns, and best practices Foster a culture of security, automation, and continuous improvement Strategy, Governance & Technical Direction Set DevSecOps strategy across pipelines and security automation Establish governance for CI/CD, IaC, and cloud delivery Define observability standards (SLOs, tracing, dashboards) Embed security into pipelines (SAST, SCA, DAST, secrets, IaC scanning) Govern "Golden Path" templates and adoption Operational Oversight & Risk Management Oversee reliability, performance, and security of platforms and pipelines Lead vulnerability management and remediation Support incident response and post-incident reviews Integrate telemetry across Azure ecosystem (Defender, Entra, WAF) Collaboration Across Technology Act as a senior advisor to engineering, product, and security teams Align stakeholders on delivery and security best practice Represent DevSecOps in governance forums Tooling, Automation & Optimisation Own DevSecOps tooling strategy and lifecycle Drive automation across testing, security, deployment, and monitoring Partner with Cloud and Platform teams Own and evolve the Golden Path service catalogue Business Continuity & Resilience Embed resilience and BCP via policy-as-code Ensure audit-ready pipeline outputs Run recovery and resilience testing (game days) What Were Looking For Strong leadership and people management experience Deep expertise in CI/CD, DevSecOps, and security integration Strong cloud, containerisation, and IaC knowledge Proven ability to improve DORA and engineering performance metrics Experience with observability and monitoring frameworks Strong background in security tooling (SAST, SCA, DAST, scanning tools) Solid understanding of cloud security, IAM, and zero-trust principles Experience working in complex or regulated environments Excellent communication and stakeholder management skills Whats In It for You Impact: Lead a critical DevSecOps capability in a large-scale organisation Flexibility: Hybrid and flexible working options Career Growth: Ongoing learning, development, and leadership exposure Benefits Package: Annual discretionary bonus 25 days holiday + bank holidays + holiday trading Up to 10% matched pension Private medical insurance Electric car salary sacrifice scheme Colleague mortgage benefits 3 paid volunteering days Gym discounts & wellbeing support Inclusive employee networks Apply today or reach out directly to Charlie Smith for a confidential chat. JBRP1_UKTJ
Permanent role in Portsmouth Salary up to £65k 2 days a month onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
22/07/2026
Full time
Permanent role in Portsmouth Salary up to £65k 2 days a month onsite Business Continuity Manager/ISO 22301 Audit and full life cycle implementation Location: Portsmouth (hybrid) Type: Permanent, Full-time The role You will be responsible for designing, implementing, and continuously improving the Business Continuity Management System (BCMS) in line with ISO 22301 and industry best practice. Working across the organisation, you will maintain BC policies and procedures, ensure clear governance and accountability, and lead Business Impact Analyses for critical systems and services. You will assess recovery priorities, define RTOs and RPOs, and ensure everything aligns with the organisations risk appetite - while staying ahead of emerging threats, including those arising from AI-enabled systems and third-party dependencies. A significant part of the role involves testing and exercising. You will design and deliver a structured testing framework, develop scenario-based exercises ranging from cyber incidents and data breaches to physical simulations such as fire evacuations and flood response, and deliver Exercise-in-a-Box (EiaB) programmes for IT teams and business units. Post-exercise debrief and improvement tracking will be central to how you close the loop and build genuine resilience. Key takeaways: Formal ISO 22301 certification is a firm requirement - either as a Lead Implementer or Lead Auditor. You must have a thorough, working knowledge of the standard, including having independently led a full implementation life cycle. Given the various testing phases involved, this level of experience typically represents at least a year of dedicated hands-on work, and must have been led by the individual rather than as part of a broader team. The ability to independently conduct Business Impact Analyses is critical, particularly across IT and infrastructure functions. The candidate must bring genuine expertise here - this is not a role where on-the-job learning in this area is acceptable. Solid experience in continuity testing is required, with the ability to build and own a testing framework from the ground up. The candidate must have a track record of leading both the planning and execution of testing activities in their own right, rather than playing a supporting role within a team. On the client side, you will oversee business continuity and disaster recovery readiness across managed client environments, working closely with service delivery teams to ensure recovery solutions are defined, tested, and compliant with SLAs and contractual obligations. You will also support client audits and due diligence activity as needed. What we're looking for: Demonstrable experience in a Business Continuity, Resilience, or BCDR management role, ideally within a managed services or technology services environment Strong working knowledge of ISO 22301 and practical experience implementing or maintaining a certified BCMS Hands-on experience conducting Business Impact Analyses, defining RTOs and RPOs, and translating findings into actionable recovery strategies Proven ability to design, deliver, and evaluate continuity exercises - including scenario-based simulations and Exercise-in-a-Box programmes Experience conducting system-level BC audits and driving remediation across technical and business teams Confidence operating at a senior level, presenting to leadership and communicating complex risk and resilience topics clearly Familiarity with related disciplines including cybersecurity, data protection (DPIA), and AI governance is advantageous Why join us This is a business-critical role with genuine breadth. You will have the autonomy to shape strategy, influence culture, and make a visible difference to how a large, growing MSP manages risk and resilience. The organisation takes continuity seriously, and you will have the mandate and the support to build something that lasts. You will work alongside experienced teams in Assurance, Service Delivery, and IT, with exposure to a diverse and complex client portfolio. Hybrid working is available across the London and Portsmouth offices. How to apply If you have the experience and drive to take ownership of business continuity at scale, we would love to hear from you. Please apply with your CV and a brief covering note outlining your most relevant experience. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
22/07/2026
Full time
Technical Architect (Associate Manager) Location: Newcastle Hybrid Working: Minimum 3 days per week within our Newcastle, Cobalt business park office. Please Note: Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role, which requires 5+ years UK address history at the point of application. Note - this is due to client requirements. As an Architect within Accenture, you will: Review and apply the technical architecture requirements for solutions Input into final decisions regarding hardware, network products, system software and security. Work within a hybrid customer facing/internal role. Work hands on with the appropriate technology stacks applicable to your projects Qualification The following skills and experience for this role: Mandatory Skills: The ability to define and differentiate between non-functional and functional requirements Familiar at depth with key design patterns and principles Identify requirements and translate into actionable design documentation Able to communicate appropriately with both technical and non-technical stakeholder audiences At least one of the following: Experience with working in a DevOps oriented environment Experience of the Software Development within an enterprise environment Experience of testing both functional and non-functional aspects of systems Experience of leading a small team or providing technical leadership as an SME to a wider group Experience of presenting solutions to various governance review boards incl. C-suite level. Set yourself apart: Continually identify new technologies and approaches to form opinions on applicability to projects Experienced in conducting solution reviews measured against key design and delivery metrics Experienced in mentoring and developing junior staff in terms of their skills related to Architecture What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required for this role, as there may be occasions where time onsite with clients and partners is needed to deliver the first class services we're known for. Hybrid working applies, with a minimum of three days onsite per week at our Newcastle Cobalt office.
Systems Engineer - Defence / MOD Programme Location: Cheltenham (3-4 days onsite per week) Duration: 12 months + Start Date: ASAP Hours: 37.5 per week Hourly Rate: £100 Per hour Inside IR35 Are you a high-calibre System Engineer looking to support a major MOD defence programme, contributing to the design, integration, and assurance of complex, mission-critical systems that underpin national security. This is a rare opportunity to work at the forefront of secure systems engineering in a highly regulated defence environment, where your expertise will directly influence the resilience, performance, and safety of next-generation systems. You will join a collaborative, multidisciplinary engineering team operating at the intersection of systems engineering, digital transformation, and secure infrastructure delivery. Key Responsibilities System Design & Engineering Design end-to-end system solutions aligned to functional, non-functional, and operational requirements Develop and maintain system architectures, technical specifications, and interface control documentation Support system build, configuration, integration, testing, and deployment activities across complex environments Integration & Technical Assurance Integrate systems across infrastructure, applications, networks, and secure services Ensure compliance with security, resilience, and MOD-grade assurance standards Identify, assess, and manage technical risks, dependencies, and system-level issues Operations & Through-Life Support Support systems through transition into live service and operational environments Diagnose and resolve complex system performance and reliability issues Provide technical input into change, incident, and problem management processe Stakeholder & Delivery Collaboration Translate operational and business requirements into robust technical solutions Collaborate with architects, engineers, developers, delivery managers, and defence stakeholders Communicate complex engineering concepts clearly across both technical and non-technical audiences Essential Skills & Experience Proven experience as a System Engineer (or similar systems-focused technical role) Strong understanding of full system lifecycle delivery (requirements through to live operation) Experience integrating systems in complex, multi-technology environments Strong troubleshooting, analytical, and problem-solving capability Excellent written and verbal communication skills Desirable Skills & Experience Experience with cloud, hybrid, or distributed system architectures Exposure to secure, regulated, defence, or mission-critical environments Knowledge of systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery environments Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant systems engineering or technical certifications (desirable) SFIA 4-5 Please note that this role requires an active UK Security Clearance. If you are qualified and interested, please apply or email (url removed)
22/07/2026
Contractor
Systems Engineer - Defence / MOD Programme Location: Cheltenham (3-4 days onsite per week) Duration: 12 months + Start Date: ASAP Hours: 37.5 per week Hourly Rate: £100 Per hour Inside IR35 Are you a high-calibre System Engineer looking to support a major MOD defence programme, contributing to the design, integration, and assurance of complex, mission-critical systems that underpin national security. This is a rare opportunity to work at the forefront of secure systems engineering in a highly regulated defence environment, where your expertise will directly influence the resilience, performance, and safety of next-generation systems. You will join a collaborative, multidisciplinary engineering team operating at the intersection of systems engineering, digital transformation, and secure infrastructure delivery. Key Responsibilities System Design & Engineering Design end-to-end system solutions aligned to functional, non-functional, and operational requirements Develop and maintain system architectures, technical specifications, and interface control documentation Support system build, configuration, integration, testing, and deployment activities across complex environments Integration & Technical Assurance Integrate systems across infrastructure, applications, networks, and secure services Ensure compliance with security, resilience, and MOD-grade assurance standards Identify, assess, and manage technical risks, dependencies, and system-level issues Operations & Through-Life Support Support systems through transition into live service and operational environments Diagnose and resolve complex system performance and reliability issues Provide technical input into change, incident, and problem management processe Stakeholder & Delivery Collaboration Translate operational and business requirements into robust technical solutions Collaborate with architects, engineers, developers, delivery managers, and defence stakeholders Communicate complex engineering concepts clearly across both technical and non-technical audiences Essential Skills & Experience Proven experience as a System Engineer (or similar systems-focused technical role) Strong understanding of full system lifecycle delivery (requirements through to live operation) Experience integrating systems in complex, multi-technology environments Strong troubleshooting, analytical, and problem-solving capability Excellent written and verbal communication skills Desirable Skills & Experience Experience with cloud, hybrid, or distributed system architectures Exposure to secure, regulated, defence, or mission-critical environments Knowledge of systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery environments Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related discipline Relevant systems engineering or technical certifications (desirable) SFIA 4-5 Please note that this role requires an active UK Security Clearance. If you are qualified and interested, please apply or email (url removed)
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
22/07/2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Human-Centred Design (HCD) Service Designer Contract Type : Inside IR35 Rate : Up to £400 per day Location : Remote (UK-based) Duration : Until 31 March 2027 About the Role Exalto Consulting are supporting a major digital transformation programme seeking an experienced Human-Centred Design (HCD) Service Designer. You will lead end-to-end service design from discovery through definition, creating evidence-based services that integrate digital and physical touchpoints while working with multidisciplinary Agile teams. What you will be doing Lead end-to-end service design. Plan and deliver discovery. Produce service blueprints and system maps. Facilitate co-creation workshops. Design service experiments and prototypes. Shape delivery roadmaps with Product Managers and Product Owners. Define service metrics and value. Coach Service Designers and champion HCD. What you will bring Significant Service Design/HCD experience. End-to-end service design delivery. Service blueprinting, journey mapping and systems thinking. Strong facilitation and stakeholder management. Qualitative and quantitative research synthesis. Agile delivery experience. Excellent communication skills. Desirable Experience NHS service design. GOV.UK/GDS or UK public sector digital services. Large-scale digital transformation. Essential Requirements BPSS eligible. UK-based. Strong HCD and Service Design background. Summary A fantastic opportunity to join a major public sector transformation programme delivering user-centred services with real national impact.
22/07/2026
Contractor
Human-Centred Design (HCD) Service Designer Contract Type : Inside IR35 Rate : Up to £400 per day Location : Remote (UK-based) Duration : Until 31 March 2027 About the Role Exalto Consulting are supporting a major digital transformation programme seeking an experienced Human-Centred Design (HCD) Service Designer. You will lead end-to-end service design from discovery through definition, creating evidence-based services that integrate digital and physical touchpoints while working with multidisciplinary Agile teams. What you will be doing Lead end-to-end service design. Plan and deliver discovery. Produce service blueprints and system maps. Facilitate co-creation workshops. Design service experiments and prototypes. Shape delivery roadmaps with Product Managers and Product Owners. Define service metrics and value. Coach Service Designers and champion HCD. What you will bring Significant Service Design/HCD experience. End-to-end service design delivery. Service blueprinting, journey mapping and systems thinking. Strong facilitation and stakeholder management. Qualitative and quantitative research synthesis. Agile delivery experience. Excellent communication skills. Desirable Experience NHS service design. GOV.UK/GDS or UK public sector digital services. Large-scale digital transformation. Essential Requirements BPSS eligible. UK-based. Strong HCD and Service Design background. Summary A fantastic opportunity to join a major public sector transformation programme delivering user-centred services with real national impact.
Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
22/07/2026
Full time
Senior QA Engineer - USA Tech Team Overall Ambition Help deliver exceptional digital experiences for Nando's customers across the USA by embedding quality throughout every stage of software delivery. You'll join a fast-moving engineering team, ensuring quality is considered from discovery through to production by combining thoughtful test strategy, intelligent automation and hands-on exploratory testing across modern web and mobile applications. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving USA Technology team on a permanent basis. You'll be an experienced Quality Engineer who enjoys solving complex quality challenges, improving engineering practices and helping teams deliver reliable software at pace. You'll work closely with Software Engineers, Product Managers and Designers to build quality into products from the very beginning of the development lifecycle rather than simply testing them at the end. You'll be comfortable owning the quality strategy across multiple products whilst remaining hands-on with automation, exploratory testing and continuous improvement. The Role As a Senior QA Engineer, you'll be responsible for embedding quality throughout the software development lifecycle across customer-facing digital products that power the Nando's experience throughout the USA. You'll work closely with Front End Engineers, Backend Engineers, Product Managers, UX Designers and Technical Leads to ensure every release is reliable, performant, accessible and production-ready. You'll help shape the team's quality engineering practices whilst remaining hands-on across automation, exploratory testing, release validation and production quality. You'll also: Build quality into every stage of product delivery. Define test strategies for new features and product initiatives. Design, develop and maintain automated UI and API test suites. Perform exploratory, regression, integration and end-to-end testing. Collaborate closely with engineers throughout development to improve testability. Identify, document and drive defects through to resolution. Ensure releases meet quality, accessibility and performance standards. Champion shift-left testing and continuous quality improvement. Mentor engineers and help improve quality engineering practices across the wider team. Champion the effective use of AI-assisted engineering tools to improve testing efficiency whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior QA Engineer, you'll play a key role in ensuring these customer journeys remain reliable, scalable and resilient. You'll work alongside Software Engineers, Product Managers and Designers to build quality into every release whilst helping the team continuously improve engineering standards. Responsibilities You'll: Define quality strategies for new features and product initiatives. Create and maintain scalable automated UI, API and end-to-end test suites. Execute exploratory, regression, integration and acceptance testing where appropriate. Work closely with engineers to improve testability and automation coverage. Identify, document and manage defects through to resolution. Validate customer journeys across multiple browsers, devices and platforms. Ensure accessibility, usability and performance standards are maintained. Contribute automated testing into CI/CD deployment pipelines. Support production releases through validation and post-release verification. Analyse production issues using monitoring and observability tools. Participate in sprint planning, refinement and team ceremonies. Promote quality engineering best practices across the team. Mentor junior engineers and contribute to the development of quality engineering capability. Continuously explore emerging technologies, including AI-assisted software testing, to improve engineering effectiveness. Skills Required Essential Significant commercial experience as a Software QA Engineer, Quality Engineer or SDET. Strong experience designing and maintaining automated UI and API test suites. Experience with modern browser automation frameworks such as Playwright, Cypress or Selenium. Experience testing REST APIs using Postman, Insomnia or similar tools. Strong manual exploratory, regression and end-to-end testing experience. Experience working with JSON payloads, API responses and network debugging. Experience integrating automated testing into CI/CD pipelines. Strong understanding of Agile software delivery and modern SDLC practices. Excellent defect investigation and root cause analysis skills. Strong communication and collaboration skills across engineering and product teams. Experience influencing engineering quality and testing practices. Experience using AI tools to improve testing productivity and software quality. Highly Desirable Experience testing React and React Native applications. Experience using Maestro for mobile test automation. Experience with BrowserStack or similar real-device testing platforms. Experience with visual regression testing using Percy. Experience with performance testing tools such as k6, Gatling or equivalent. Experience with Google Cloud Platform (GCP). Experience working with Grafana, LogRocket or similar observability platforms. Accessibility testing (WCAG). Experience working on customer-facing, high-scale digital platforms.
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
22/07/2026
Full time
Would you like to continue your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Communications team The story of Softcat is one driven by an unprecedented 'people-first' culture that celebrates talent, champions potential and delivers customer-centric technology solutions that support business ambitions. As such, employee engagement, high knowledge share, productivity and creative collaboration sit at the heart of what will drive future growth and both employee and customer satisfaction. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Lead our Communications team This is a senior role responsible for leading the strategy, planning, and delivery of internal and external communications. This role plays a critical part in shaping company-wide messaging, protecting and evolving brand voice, and ensuring communications activity drives measurable impact. As a Communications Manager, you will be a senior member of Softcat's Marketing department, with responsibility across all areas of communications. You will work closely with senior stakeholders across the business, providing expert guidance and owning the end-to-end delivery of high-impact communications initiatives. As Communications Manager, you'll be responsible for: Deliver and drive the communications strategy, ensuring alignment with wider business and marketing objectives. Lead the planning and execution of integrated internal and external communications campaigns, from concept through to delivery and evaluation. Act as a trusted advisor to senior stakeholders, providing guidance on messaging, tone of voice, positioning, and communications approach. Oversee the creation of high-quality content across all channels, ensuring consistency, clarity, and alignment with brand and business priorities. Monitor, analyse, and report on communications performance, using data and insights to optimise strategy and demonstrate impact. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Manage and prioritise complex communications requests, taking ownership of high-profile or business-critical activity. Act as leadership within the Communications team, supporting best practices and contributing to overall team performance with line management responsibility. Stay up to date with industry trends and best practices, using insights to inform communications strategy and recommend improvements. We'd love you to have Exceptional written and verbal communication skills, with the ability to tailor messaging and influence and engage senior stakeholders. Significant experience in communications, PR, or marketing roles, with a proven track record of delivering strategic communications initiatives in a fast-paced environment. Strong expertise in content strategy, messaging development, and multi-channel communications delivery. Proficiency in Microsoft Office applications, including Teams, Word, PowerPoint, and Excel. Deep understanding of digital communication tools, social media platforms, and performance measurement. Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements. Excellent organisational and project management skills, with the ability to manage multiple complex priorities . Experience in leading high-performing teams. A bility to work autonomously, take ownership, and operate with a high degree of accountability We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Senior Front End Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by building intuitive, high-performing digital experiences using modern frontend technologies. Help shape the technical direction of our customer-facing applications whilst delivering exceptional experiences across the USA. What We're Looking For We're looking for a Senior Front End Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced frontend engineer who enjoys solving complex user experience challenges, building scalable web applications and helping those around you become better engineers. You'll be comfortable owning large frontend initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Front End Engineer, you'll design, build, deploy and operate modern, high-quality web applications that power the Nando's digital experience across the USA. You'll partner closely with Technical Leads, Product Managers, UX Designers and fellow engineers to create fast, accessible and engaging customer experiences whilst helping shape the frontend architecture across our digital platform. You'll be trusted to independently lead complex frontend initiatives, mentor engineers across the team and champion engineering best practice. You'll also: Lead frontend technical discovery and solution design for complex initiatives. Build reusable, scalable and accessible component libraries. Translate UX designs into responsive, high-quality user interfaces. Drive engineering quality through code reviews, testing strategies and frontend standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own frontend applications throughout their lifecycle using a "You build it, you run it" mindset. Improve performance, accessibility, security and developer experience across our applications. Contribute to frontend architecture and engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery whilst maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Front End Engineer, you'll play a key role in designing and delivering the customer-facing experiences across these domains. You'll work closely with backend engineers, Product Managers and Designers to build intuitive, responsive and accessible applications that delight customers while remaining scalable, resilient and easy to evolve. You'll collaborate with other engineering teams across Customer Digital, helping align frontend standards, improve shared libraries and continually enhance our engineering ecosystem. Responsibilities Our Senior Front End Engineers are technical leaders who remain close to the code whilst helping the wider engineering organisation succeed. You'll: Design and build modern, scalable and accessible frontend applications. Lead technical implementation of complex frontend initiatives from discovery through production. Develop reusable UI components and shared design system capabilities. Collaborate with Product Managers, Designers, Technical Leads and backend engineers to deliver outstanding customer experiences. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to frontend engineering standards, tooling and development practices. Contribute to frontend architecture and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Optimise application performance, responsiveness and Core Web Vitals. Own frontend services in production, including monitoring, observability and continuous improvement. Build and optimise CI/CD pipelines for frontend applications. Support incident response, root cause analysis and ongoing service improvements. Champion accessibility (WCAG), usability and responsive design best practices. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial experience building large-scale frontend applications. Expert proficiency with TypeScript , React and modern JavaScript. Strong experience with React ecosystem tools such as React Query, Redux Toolkit or equivalent state management solutions. Deep understanding of HTML5, CSS3 and responsive web design. Strong knowledge of frontend architecture, component-based design and scalable application patterns. Experience integrating RESTful APIs and backend services. Experience building performant, accessible and responsive user interfaces. Strong experience with automated frontend testing (Jest, React Testing Library, Playwright or Cypress). Experience with CI/CD pipelines and cloud-hosted frontend deployments. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle. Highly Desirable React Native Next.js Google Cloud Platform (GCP) Kubernetes Design Systems Storybook GraphQL Micro Frontends Performance optimisation and Core Web Vitals Accessibility (WCAG) Observability platforms and frontend monitoring Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Technical Lead - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Lead engineering teams that deliver reliable, high-performing solutions which improve the experience of our customers and Nandocas while enabling Nando's continued growth across the USA. What We're Looking For We're looking for an experienced Technical Lead to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be a hands-on technical leader who enjoys solving complex engineering challenges, building highly scalable distributed systems and helping engineers grow. You'll combine technical excellence with strong leadership, enabling teams to deliver high-quality software whilst continuously improving engineering practices. Working closely with Product Managers, Engineers, Architects and business stakeholders, you'll shape technical direction, support delivery and ensure we're building solutions that create meaningful value for both our customers and Nandocas. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver quality outcomes. Passion - Bring curiosity, enthusiasm and energy to solving customer problems while helping others succeed. Courage - Challenge existing approaches, embrace change and make informed technical decisions, even in uncertain environments. Integrity - Build trust through honesty, transparency and accountability in everything you do. Family - Foster an inclusive, collaborative environment where individuals feel supported, respected and empowered to do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Technical Lead, you'll provide technical leadership across one of our USA digital product domains, helping deliver scalable, resilient and maintainable software that supports Nando's expansion into the US market. You'll remain hands-on while providing architectural guidance, mentoring engineers, driving technical excellence and ensuring your team delivers high-quality software at pace. You'll work closely with Product Managers to shape technical roadmaps, translate business requirements into scalable solutions and balance long-term technical strategy with day-to-day delivery. You'll champion engineering best practices including automation, testing, observability, security, operational excellence and AI-assisted software development, creating an environment where engineers can do their best work. About the USA Tech Team Our mission is to bring the same exceptional digital experience enjoyed by customers across the UK and Ireland to customers throughout the USA. Our engineering teams work across the entire customer digital ecosystem, including: Locate - Helping customers and third-party platforms discover restaurant capabilities. Menu - Delivering rich digital menu experiences across every ordering channel. Payments - Powering secure, reliable payment experiences throughout our ecommerce journeys. Orders - Processing and tracking customer orders from checkout through to restaurant fulfilment. Loyalty - Rewarding customers through engaging loyalty experiences and integrations. Identity - Providing secure authentication and customer identity services. Frontend Applications - Delivering seamless experiences across web and mobile platforms. Working across these domains, you'll help build scalable APIs, backend services and frontend integrations that support millions of customer interactions while enabling rapid business growth. You'll collaborate closely with other Customer Digital teams to design elegant technical solutions, integrate multiple systems and deliver highly resilient, high-throughput platforms. Responsibilities Lead, mentor and develop a cross-functional engineering team, fostering a culture of ownership, collaboration and continuous improvement. Define technical direction and solution architecture for complex distributed systems. Partner with Product Managers and stakeholders to prioritise work and align technical delivery with business goals. Remain hands-on, contributing to software design, architecture, code reviews and complex engineering initiatives. Champion engineering excellence through modern development practices, testing, automation and continuous delivery. Drive improvements in platform reliability, scalability, security and operational performance. Promote observability, monitoring and operational ownership across the engineering lifecycle. Support engineers through mentoring, coaching and technical leadership. Collaborate with architecture, platform and security teams to ensure alignment across the wider technology organisation. Build strong relationships with third-party technology partners and internal stakeholders. Encourage adoption of AI-assisted engineering practices where they improve developer productivity and software quality. Skills & Experience Essential Proven experience leading software engineering teams within Agile environments. Strong hands-on software engineering background designing and building distributed systems. Experience architecting cloud-native applications using modern engineering practices. Strong understanding of microservices, APIs and event-driven architectures. Experience balancing technical strategy with product delivery. Excellent communication, mentoring and stakeholder management skills. Experience integrating internal platforms with third-party services. Strong understanding of software architecture, scalability, resilience and security. Passion for coaching engineers and building high-performing teams. Experience embracing AI-assisted software development as part of modern engineering practices. Desirable Experience with Rust, Golang and/or TypeScript. Experience building Backend for Frontend (BFF) services. Experience with React, React Native and Next.js. Experience working with Google Cloud Platform. Experience with Kubernetes, Cloud Run, GitOps and modern deployment practices. Experience using Vercel or similar frontend deployment platforms. Experience supporting international or multi-region products. Previous experience working within ecommerce or high-traffic customer-facing platforms. Technology Stack Languages: Rust, Golang, TypeScript Architecture: Microservices, Backend for Frontend (BFF) Frontend: React, React Native, Next.js Cloud & Platform: Google Cloud Platform (GCP), Kubernetes, Cloud Run, GitOps, Vercel Engineering Practices: CI/CD, Automated Testing, Observability, Distributed Systems, AI-Assisted Development Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Technical Lead - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Lead engineering teams that deliver reliable, high-performing solutions which improve the experience of our customers and Nandocas while enabling Nando's continued growth across the USA. What We're Looking For We're looking for an experienced Technical Lead to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be a hands-on technical leader who enjoys solving complex engineering challenges, building highly scalable distributed systems and helping engineers grow. You'll combine technical excellence with strong leadership, enabling teams to deliver high-quality software whilst continuously improving engineering practices. Working closely with Product Managers, Engineers, Architects and business stakeholders, you'll shape technical direction, support delivery and ensure we're building solutions that create meaningful value for both our customers and Nandocas. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver quality outcomes. Passion - Bring curiosity, enthusiasm and energy to solving customer problems while helping others succeed. Courage - Challenge existing approaches, embrace change and make informed technical decisions, even in uncertain environments. Integrity - Build trust through honesty, transparency and accountability in everything you do. Family - Foster an inclusive, collaborative environment where individuals feel supported, respected and empowered to do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Technical Lead, you'll provide technical leadership across one of our USA digital product domains, helping deliver scalable, resilient and maintainable software that supports Nando's expansion into the US market. You'll remain hands-on while providing architectural guidance, mentoring engineers, driving technical excellence and ensuring your team delivers high-quality software at pace. You'll work closely with Product Managers to shape technical roadmaps, translate business requirements into scalable solutions and balance long-term technical strategy with day-to-day delivery. You'll champion engineering best practices including automation, testing, observability, security, operational excellence and AI-assisted software development, creating an environment where engineers can do their best work. About the USA Tech Team Our mission is to bring the same exceptional digital experience enjoyed by customers across the UK and Ireland to customers throughout the USA. Our engineering teams work across the entire customer digital ecosystem, including: Locate - Helping customers and third-party platforms discover restaurant capabilities. Menu - Delivering rich digital menu experiences across every ordering channel. Payments - Powering secure, reliable payment experiences throughout our ecommerce journeys. Orders - Processing and tracking customer orders from checkout through to restaurant fulfilment. Loyalty - Rewarding customers through engaging loyalty experiences and integrations. Identity - Providing secure authentication and customer identity services. Frontend Applications - Delivering seamless experiences across web and mobile platforms. Working across these domains, you'll help build scalable APIs, backend services and frontend integrations that support millions of customer interactions while enabling rapid business growth. You'll collaborate closely with other Customer Digital teams to design elegant technical solutions, integrate multiple systems and deliver highly resilient, high-throughput platforms. Responsibilities Lead, mentor and develop a cross-functional engineering team, fostering a culture of ownership, collaboration and continuous improvement. Define technical direction and solution architecture for complex distributed systems. Partner with Product Managers and stakeholders to prioritise work and align technical delivery with business goals. Remain hands-on, contributing to software design, architecture, code reviews and complex engineering initiatives. Champion engineering excellence through modern development practices, testing, automation and continuous delivery. Drive improvements in platform reliability, scalability, security and operational performance. Promote observability, monitoring and operational ownership across the engineering lifecycle. Support engineers through mentoring, coaching and technical leadership. Collaborate with architecture, platform and security teams to ensure alignment across the wider technology organisation. Build strong relationships with third-party technology partners and internal stakeholders. Encourage adoption of AI-assisted engineering practices where they improve developer productivity and software quality. Skills & Experience Essential Proven experience leading software engineering teams within Agile environments. Strong hands-on software engineering background designing and building distributed systems. Experience architecting cloud-native applications using modern engineering practices. Strong understanding of microservices, APIs and event-driven architectures. Experience balancing technical strategy with product delivery. Excellent communication, mentoring and stakeholder management skills. Experience integrating internal platforms with third-party services. Strong understanding of software architecture, scalability, resilience and security. Passion for coaching engineers and building high-performing teams. Experience embracing AI-assisted software development as part of modern engineering practices. Desirable Experience with Rust, Golang and/or TypeScript. Experience building Backend for Frontend (BFF) services. Experience with React, React Native and Next.js. Experience working with Google Cloud Platform. Experience with Kubernetes, Cloud Run, GitOps and modern deployment practices. Experience using Vercel or similar frontend deployment platforms. Experience supporting international or multi-region products. Previous experience working within ecommerce or high-traffic customer-facing platforms. Technology Stack Languages: Rust, Golang, TypeScript Architecture: Microservices, Backend for Frontend (BFF) Frontend: React, React Native, Next.js Cloud & Platform: Google Cloud Platform (GCP), Kubernetes, Cloud Run, GitOps, Vercel Engineering Practices: CI/CD, Automated Testing, Observability, Distributed Systems, AI-Assisted Development Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Senior Software Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the technical direction of our products while delivering exceptional customer experiences across the USA. What We're Looking For We're looking for a Senior Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced engineer who enjoys solving difficult technical problems, building highly scalable systems and helping those around you become better engineers. You'll be comfortable owning complex initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Software Engineer, you'll design, build, deploy and operate high-quality software across our digital platform whilst helping shape the technical direction of the products you support. You'll partner closely with Technical Leads, Product Managers and fellow engineers to solve complex business problems, influence architectural decisions and ensure our platforms remain scalable, resilient and secure. You'll be trusted to independently lead large technical initiatives, mentor engineers across the team and champion engineering best practice. You'll be comfortable working across the full technology stack, whether that's backend services, APIs, integrations, infrastructure or frontend applications. You'll also: Lead technical discovery and solution design for complex initiatives. Break down large technical problems into achievable deliverables. Drive engineering quality through code reviews, testing strategies and technical standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own production services throughout their lifecycle using a "You build it, you run it" mindset. Identify opportunities to improve architecture, developer experience and platform reliability. Contribute to engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery while maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Software Engineer, you'll play a key role in designing and delivering solutions that span these domains. You'll work on end-to-end initiatives, designing APIs, integrating distributed systems and building customer-facing experiences that are scalable, resilient and easy to evolve. You'll collaborate closely with other domain teams across Customer Digital, helping align technical approaches, solve cross-domain challenges and continually improve the overall engineering ecosystem. Responsibilities Our Senior Software Engineers are technical leaders who remain close to the code while helping the wider engineering organisation succeed. You'll: Design and deliver scalable, secure and resilient software solutions. Lead technical implementation of complex initiatives from discovery through production. Collaborate with engineers, Product Managers and Technical Leads to shape technical solutions. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to engineering standards, tooling and development practices. Contribute to architectural discussions and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Own services in production, including monitoring, observability, alerting and operational excellence. Build and optimise CI/CD pipelines and deployment processes. Support incident response, root cause analysis and continuous service improvement. Influence technical decisions across multiple teams where appropriate. Champion performance, scalability, security and maintainability across the platform. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial software engineering experience delivering production systems. Expert proficiency in Rust, Golang or TypeScript. Experience designing distributed systems, APIs and event-driven architectures. Strong understanding of software architecture and engineering best practices. Experience working across multiple programming languages and technology stacks. Strong experience with CI/CD, cloud-native development and production support. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle Highly Desirable React React Native Kubernetes Google Cloud Platform (GCP) Okta Event-driven architecture Microservices Infrastructure as Code Observability platforms and distributed tracing Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Senior Software Engineer - USA Tech Team Overall Ambition Solve some of today's most complex hospitality challenges by creating innovative, scalable technology using a modern, open technology stack. Help shape the technical direction of our products while delivering exceptional customer experiences across the USA. What We're Looking For We're looking for a Senior Software Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced engineer who enjoys solving difficult technical problems, building highly scalable systems and helping those around you become better engineers. You'll be comfortable owning complex initiatives from design through to production, influencing technical direction and driving engineering excellence across multiple teams. You'll remain hands-on whilst acting as a trusted technical leader within the team. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. We're looking for people who demonstrate: Pride - Take ownership of complex technical challenges, maintain high engineering standards and consistently deliver high-quality software. Passion - Bring curiosity, enthusiasm and a continuous learning mindset to solving customer problems and improving engineering practices. Courage - Challenge existing approaches, embrace change and confidently make informed technical decisions. Integrity - Act with honesty, transparency and accountability in every interaction and technical decision. Family - Support, mentor and collaborate with teammates, helping create an inclusive culture where everyone can do their best work. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior Software Engineer, you'll design, build, deploy and operate high-quality software across our digital platform whilst helping shape the technical direction of the products you support. You'll partner closely with Technical Leads, Product Managers and fellow engineers to solve complex business problems, influence architectural decisions and ensure our platforms remain scalable, resilient and secure. You'll be trusted to independently lead large technical initiatives, mentor engineers across the team and champion engineering best practice. You'll be comfortable working across the full technology stack, whether that's backend services, APIs, integrations, infrastructure or frontend applications. You'll also: Lead technical discovery and solution design for complex initiatives. Break down large technical problems into achievable deliverables. Drive engineering quality through code reviews, testing strategies and technical standards. Coach and mentor engineers through pairing, technical guidance and knowledge sharing. Own production services throughout their lifecycle using a "You build it, you run it" mindset. Identify opportunities to improve architecture, developer experience and platform reliability. Contribute to engineering strategy alongside Technical Leads and Principal Engineers. Champion the effective use of AI-assisted engineering tools to improve delivery while maintaining engineering quality. About the USA Tech Team Our team's objective is to bring the same high-quality digital experience that customers enjoy in the UK and Ireland to customers across the USA. To achieve this, we build and evolve the services powering our customer journeys across: Locate Menu Payments Orders Loyalty Identity Web & Mobile Applications As a Senior Software Engineer, you'll play a key role in designing and delivering solutions that span these domains. You'll work on end-to-end initiatives, designing APIs, integrating distributed systems and building customer-facing experiences that are scalable, resilient and easy to evolve. You'll collaborate closely with other domain teams across Customer Digital, helping align technical approaches, solve cross-domain challenges and continually improve the overall engineering ecosystem. Responsibilities Our Senior Software Engineers are technical leaders who remain close to the code while helping the wider engineering organisation succeed. You'll: Design and deliver scalable, secure and resilient software solutions. Lead technical implementation of complex initiatives from discovery through production. Collaborate with engineers, Product Managers and Technical Leads to shape technical solutions. Mentor engineers through pairing, coaching and constructive code reviews. Drive improvements to engineering standards, tooling and development practices. Contribute to architectural discussions and technical roadmaps. Build comprehensive automated testing and continuously improve test coverage. Own services in production, including monitoring, observability, alerting and operational excellence. Build and optimise CI/CD pipelines and deployment processes. Support incident response, root cause analysis and continuous service improvement. Influence technical decisions across multiple teams where appropriate. Champion performance, scalability, security and maintainability across the platform. Continuously explore emerging technologies, including AI-assisted software development, to improve engineering effectiveness. Skills Required Essential Significant commercial software engineering experience delivering production systems. Expert proficiency in Rust, Golang or TypeScript. Experience designing distributed systems, APIs and event-driven architectures. Strong understanding of software architecture and engineering best practices. Experience working across multiple programming languages and technology stacks. Strong experience with CI/CD, cloud-native development and production support. Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences. Experience mentoring engineers and influencing technical direction. Strong understanding of Agile software delivery. Experience using AI effectively as part of the software development lifecycle Highly Desirable React React Native Kubernetes Google Cloud Platform (GCP) Okta Event-driven architecture Microservices Infrastructure as Code Observability platforms and distributed tracing Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners, suppliers, customers and the communities we serve. We work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
Senior QA Engineer - Nando's Point of Sale & Kitchen Management System (NPOS & NKMS) Overall Ambition Help shape the future of Nando's at-counter customer and employee experience by building quality into every stage of delivery. You'll play a key role in ensuring our Point of Sale and Kitchen Management platforms are reliable, accessible, performant and resilient for millions of customers and Nandocas across the globe. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced QA professional who enjoys solving complex technical challenges and driving quality across every stage of the software development lifecycle. You'll take ownership of quality strategy across our Point of Sale and Kitchen Management products, combining hands-on hardware validation, modern testing practices and release governance to ensure exceptional customer and restaurant experiences. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of your work, hold yourself to high standards and care deeply about delivering quality outcomes. Passion - Bring energy, curiosity and enthusiasm to solving problems and creating exceptional customer experiences. Courage - Challenge the status quo, embrace change and make informed decisions, even when faced with uncertainty. Integrity - Act with honesty, transparency and accountability in everything you do. Family - Collaborate openly, support your teammates and contribute to an inclusive environment where everyone can thrive. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior QA Engineer, you'll define and lead the quality strategy across our Point of Sale and Kitchen Management platforms, ensuring every release meets the highest standards before reaching our restaurants. This is a hands-on senior role focused on quality engineering rather than simply writing automated tests. You'll own test planning, release validation, hardware testing, production quality and continuous improvement across multiple products. You'll work closely with Software Engineers, Product Managers and Technical Leads to ensure quality is built into every stage of delivery, balancing speed with stability as we deliver software to restaurants around the world. You'll enjoy reproducing complex production issues, validating software on physical hardware and identifying opportunities to improve our overall testing approach. You'll also champion modern QA practices, AI-assisted testing where appropriate and continuous improvement across the engineering organisation. About the Point of Sale & Kitchen Management Team Our mission is to transform the at-counter experience for both Customers and Nandocas by replacing legacy Point of Sale providers with a best-in-class platform built by Nando's. This is a largely greenfield programme that will become the backbone of Nando's ordering technology, integrating seamlessly with our digital ordering and Kitchen Management platforms. Although based in the UK, the platform supports restaurants globally across the UK, South Africa, Australia and the USA, creating exciting engineering challenges around localisation, configurability and operational resilience. Our software powers restaurant tills, kitchen displays, payment devices and ordering workflows where reliability is business critical. Every release directly impacts restaurant operations, making quality engineering fundamental to our success. Responsibilities Define and lead the quality strategy across our Point of Sale and Kitchen Management products. Design, execute and continuously improve comprehensive test plans for restaurant hardware and software. Perform hands-on manual validation across Windows and Android Point of Sale devices, kitchen screens, receipt printers and payment terminals. Own release validation activities and ensure production readiness before deployment. Monitor post-release stability and rapidly investigate, reproduce and resolve production issues. Work closely with Software Engineers to improve testability, quality and release confidence throughout development. Build and maintain automated testing using modern frameworks including Playwright and Maestro where appropriate. Support API, integration, end-to-end, accessibility, regression and performance testing activities. Contribute to test management using Testmo and help drive continuous improvements across our quality processes. Use monitoring, observability and production insights to improve platform reliability and customer experience. Champion accessibility, resilience and operational excellence as core engineering principles. Evaluate emerging technologies, including AI-assisted testing approaches, where they deliver measurable value. Skills & Experience Essential Significant experience leading QA strategy for modern web, desktop or mobile applications. Strong hands-on manual testing experience across physical Windows and Android hardware. Experience testing customer-facing or operational business-critical applications. Experience creating comprehensive test plans and release validation strategies. Strong understanding of functional, integration, regression, accessibility, API and performance testing. Experience with modern automation frameworks such as Playwright and/or Maestro. Experience testing Flutter applications. Familiarity with JSON payloads, API validation and backend integrations. Experience with test management platforms such as Testmo or similar. Excellent communication and stakeholder management skills. Experience working within Agile software development teams. Enthusiasm for embracing AI-assisted testing as part of the engineering workflow. Desirable Experience using BrowserStack or similar real-device testing platforms. Experience with visual regression tools such as Percy. Experience with LogRocket, Grafana or similar observability platforms. Exposure to performance testing tools such as k6 or Gatling. Experience working with Google Cloud Platform. Understanding of SQL databases and backend services. Experience working with restaurant technology, retail systems or hardware-integrated applications. You'll Be Collaborative, constructive and empathetic in how you work with others. Pragmatic in balancing quality, delivery speed and long-term maintainability. Passionate about creating reliable, accessible experiences for customers and restaurant teams. Comfortable influencing engineering teams without direct authority. Someone who leaves teams, products and engineering practices better than they found them. Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
22/07/2026
Full time
Senior QA Engineer - Nando's Point of Sale & Kitchen Management System (NPOS & NKMS) Overall Ambition Help shape the future of Nando's at-counter customer and employee experience by building quality into every stage of delivery. You'll play a key role in ensuring our Point of Sale and Kitchen Management platforms are reliable, accessible, performant and resilient for millions of customers and Nandocas across the globe. What We're Looking For We're looking for a Senior QA Engineer to join our passionate, lean, agile, fast-growing and evolving technology team on a permanent basis. You'll be an experienced QA professional who enjoys solving complex technical challenges and driving quality across every stage of the software development lifecycle. You'll take ownership of quality strategy across our Point of Sale and Kitchen Management products, combining hands-on hardware validation, modern testing practices and release governance to ensure exceptional customer and restaurant experiences. Living the Nando's Values As a Nandoca, you'll embody the values that make Nando's unique. Pride - Take ownership of your work, hold yourself to high standards and care deeply about delivering quality outcomes. Passion - Bring energy, curiosity and enthusiasm to solving problems and creating exceptional customer experiences. Courage - Challenge the status quo, embrace change and make informed decisions, even when faced with uncertainty. Integrity - Act with honesty, transparency and accountability in everything you do. Family - Collaborate openly, support your teammates and contribute to an inclusive environment where everyone can thrive. These values shape how we work together, make decisions and build technology that moves Nando's forward. The Role As a Senior QA Engineer, you'll define and lead the quality strategy across our Point of Sale and Kitchen Management platforms, ensuring every release meets the highest standards before reaching our restaurants. This is a hands-on senior role focused on quality engineering rather than simply writing automated tests. You'll own test planning, release validation, hardware testing, production quality and continuous improvement across multiple products. You'll work closely with Software Engineers, Product Managers and Technical Leads to ensure quality is built into every stage of delivery, balancing speed with stability as we deliver software to restaurants around the world. You'll enjoy reproducing complex production issues, validating software on physical hardware and identifying opportunities to improve our overall testing approach. You'll also champion modern QA practices, AI-assisted testing where appropriate and continuous improvement across the engineering organisation. About the Point of Sale & Kitchen Management Team Our mission is to transform the at-counter experience for both Customers and Nandocas by replacing legacy Point of Sale providers with a best-in-class platform built by Nando's. This is a largely greenfield programme that will become the backbone of Nando's ordering technology, integrating seamlessly with our digital ordering and Kitchen Management platforms. Although based in the UK, the platform supports restaurants globally across the UK, South Africa, Australia and the USA, creating exciting engineering challenges around localisation, configurability and operational resilience. Our software powers restaurant tills, kitchen displays, payment devices and ordering workflows where reliability is business critical. Every release directly impacts restaurant operations, making quality engineering fundamental to our success. Responsibilities Define and lead the quality strategy across our Point of Sale and Kitchen Management products. Design, execute and continuously improve comprehensive test plans for restaurant hardware and software. Perform hands-on manual validation across Windows and Android Point of Sale devices, kitchen screens, receipt printers and payment terminals. Own release validation activities and ensure production readiness before deployment. Monitor post-release stability and rapidly investigate, reproduce and resolve production issues. Work closely with Software Engineers to improve testability, quality and release confidence throughout development. Build and maintain automated testing using modern frameworks including Playwright and Maestro where appropriate. Support API, integration, end-to-end, accessibility, regression and performance testing activities. Contribute to test management using Testmo and help drive continuous improvements across our quality processes. Use monitoring, observability and production insights to improve platform reliability and customer experience. Champion accessibility, resilience and operational excellence as core engineering principles. Evaluate emerging technologies, including AI-assisted testing approaches, where they deliver measurable value. Skills & Experience Essential Significant experience leading QA strategy for modern web, desktop or mobile applications. Strong hands-on manual testing experience across physical Windows and Android hardware. Experience testing customer-facing or operational business-critical applications. Experience creating comprehensive test plans and release validation strategies. Strong understanding of functional, integration, regression, accessibility, API and performance testing. Experience with modern automation frameworks such as Playwright and/or Maestro. Experience testing Flutter applications. Familiarity with JSON payloads, API validation and backend integrations. Experience with test management platforms such as Testmo or similar. Excellent communication and stakeholder management skills. Experience working within Agile software development teams. Enthusiasm for embracing AI-assisted testing as part of the engineering workflow. Desirable Experience using BrowserStack or similar real-device testing platforms. Experience with visual regression tools such as Percy. Experience with LogRocket, Grafana or similar observability platforms. Exposure to performance testing tools such as k6 or Gatling. Experience working with Google Cloud Platform. Understanding of SQL databases and backend services. Experience working with restaurant technology, retail systems or hardware-integrated applications. You'll Be Collaborative, constructive and empathetic in how you work with others. Pragmatic in balancing quality, delivery speed and long-term maintainability. Passionate about creating reliable, accessible experiences for customers and restaurant teams. Comfortable influencing engineering teams without direct authority. Someone who leaves teams, products and engineering practices better than they found them. Everyone is Welcome At Nando's, everyone is welcome. Inspired by our Southern African heritage, we know and value the richness that diversity brings to Nando's. We're committed to creating an inclusive and respectful culture for all, including our existing and future Nandocas, partners and suppliers, customers and the communities we are part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life. We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform at their best throughout the recruitment process.
We're looking for a proactive, solution-focused end to end developer to join a multidisciplinary reporting team within the National Data and Analytics (NDA) department. In this role, you will be responsible for designing, developing, and delivering high-quality national reporting solutions across one or more business areas. You'll work alongside fellow developers and data engineers to create reporting products that empower decision-making and drive strategic outcomes. As an NDA developer, you'll report directly to the NDA Executive Manager and play a key role in the full delivery lifecycle-from understanding gathered requirements, data engineering, front-end development, testing, documentation, and release. Successful delivery goes beyond the reporting product itself; it includes technical documentation, user acceptance testing materials, and training resources. This role is perfect for a technically skilled individual who thrives in a collaborative environment, enjoys problem-solving, and is eager to develop their skills while making a national impact. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Design, develop, and maintain high-quality national reporting solutions across multiple platforms. Translate business requirements into effective technical solutions that meet user needs. Collaborate with the operational business to clarify requirements and align reporting solutions with business objectives. Ensure that technical and business documentation, UAT materials, and training resources accompany all delivered reports in line with Aldi's gold standards. Conduct testing and troubleshooting to ensure data accuracy, integrity, and usability. Support continuous improvement by identifying opportunities to enhance reporting solutions and processes. Participate in knowledge-sharing activities, code reviews, and collaborative problem-solving within the team. Work closely with the NDA Service Team to meet project deadlines and deliverables. About You Proven experience with SQL for data analysis, automation, data engineering and reporting solutions. Experience creating ETLs for optimal performance and scalability. Demonstrated proficiency with data modelling/engineering using Tableau Prep, Alteryx and SSMS. Proficient with front-end technology such as Tableau and/or Power BI. Ability to understand business requirements and translate them into technical deliverables. Excellent attention to detail and a commitment to data accuracy and quality. Strong written and verbal communication skills. Ability to collaborate effectively within a cross-functional team environment. Strong organisation and time management skills, with the ability to manage multiple priorities. Willingness to learn new systems, tools, and processes. Desirable Experience working with SAP. Familiarity with version control tools. Experience with Azure Databricks and/or Azure Data Factory for building and managing data pipelines. What You'll get in Return Starting salary £55,125 rising to £63,500 Monday to Friday, 8am to 4:00pm, with the opportunity of 2 days a week remote working 23 Month Fixed Term Contract 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorshipAldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
22/07/2026
Contractor
We're looking for a proactive, solution-focused end to end developer to join a multidisciplinary reporting team within the National Data and Analytics (NDA) department. In this role, you will be responsible for designing, developing, and delivering high-quality national reporting solutions across one or more business areas. You'll work alongside fellow developers and data engineers to create reporting products that empower decision-making and drive strategic outcomes. As an NDA developer, you'll report directly to the NDA Executive Manager and play a key role in the full delivery lifecycle-from understanding gathered requirements, data engineering, front-end development, testing, documentation, and release. Successful delivery goes beyond the reporting product itself; it includes technical documentation, user acceptance testing materials, and training resources. This role is perfect for a technically skilled individual who thrives in a collaborative environment, enjoys problem-solving, and is eager to develop their skills while making a national impact. If you're a hardworking individual that's ready to kick-start your career with an award-winning employer, apply to join today! Your New Role Design, develop, and maintain high-quality national reporting solutions across multiple platforms. Translate business requirements into effective technical solutions that meet user needs. Collaborate with the operational business to clarify requirements and align reporting solutions with business objectives. Ensure that technical and business documentation, UAT materials, and training resources accompany all delivered reports in line with Aldi's gold standards. Conduct testing and troubleshooting to ensure data accuracy, integrity, and usability. Support continuous improvement by identifying opportunities to enhance reporting solutions and processes. Participate in knowledge-sharing activities, code reviews, and collaborative problem-solving within the team. Work closely with the NDA Service Team to meet project deadlines and deliverables. About You Proven experience with SQL for data analysis, automation, data engineering and reporting solutions. Experience creating ETLs for optimal performance and scalability. Demonstrated proficiency with data modelling/engineering using Tableau Prep, Alteryx and SSMS. Proficient with front-end technology such as Tableau and/or Power BI. Ability to understand business requirements and translate them into technical deliverables. Excellent attention to detail and a commitment to data accuracy and quality. Strong written and verbal communication skills. Ability to collaborate effectively within a cross-functional team environment. Strong organisation and time management skills, with the ability to manage multiple priorities. Willingness to learn new systems, tools, and processes. Desirable Experience working with SAP. Familiarity with version control tools. Experience with Azure Databricks and/or Azure Data Factory for building and managing data pipelines. What You'll get in Return Starting salary £55,125 rising to £63,500 Monday to Friday, 8am to 4:00pm, with the opportunity of 2 days a week remote working 23 Month Fixed Term Contract 5 weeks' annual leave plus Bank Holidays In office flexi-time Full training provided Pension scheme Private employee medical insurance after 4 years Company sick pay scheme Company maternity, paternity and adoption pay after 1 year Long service rewards Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs. Access to a free,24/7, confidential virtual GP service for all Aldi Colleagues and their children (under the age of 16) You'll need to live within 90 minutes of your main working location Please be aware that this role does not fulfil the requirements for visa sponsorshipAldi is an equal opportunities employer. We're committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. If you're looking for a career that gives you more, apply today!
Ready for Your Next Career Move? We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity. If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands. You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem. Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. Why You'll Love Working Here 26 days holiday Company pension scheme including life assurance Hybrid working with 2 days in the office Cycle to work Simple Health employee membership scheme Equal Opportunities Statement We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.
22/07/2026
Full time
Ready for Your Next Career Move? We're looking for an experienced Senior Business Development Manager - Advanced Manufacturing to join the West Midlands Growth Company (WMGC) at an exciting time of regional growth and opportunity. If you're confident engaging senior stakeholders, passionate about the future of advanced manufacturing, and thrive on identifying and securing high-value investment opportunities, this is your chance to make a real impact. Who are we? The West Midlands Growth Company (WMGC) is the region's economic development delivery organisation. From April 2026, we will lead the delivery of regionally commissioned economic development activity aligned to the West Midlands Growth Plan, working in partnership with the West Midlands Combined Authority and local authorities. We are building a sharper, business-focused organisation that attracts investment, supports high-growth companies and drives measurable economic impact. If you want your work to shape how growth is delivered across one of the UK's most important regions, this is your opportunity! The Role As a Senior Business Development Manager - Advanced Manufacturing, you will play a pivotal role in attracting and securing high-value inward investment into the West Midlands. You'll lead engagement with global and domestic manufacturing businesses, promoting the region as a premier destination for advanced manufacturing growth. Covering a range of sub-sectors, you'll combine sector expertise, commercial acumen, and relationship management skills to generate investment opportunities and strengthen the region's manufacturing ecosystem. Your work will directly contribute to job creation, innovation, and the global competitiveness of the West Midlands. What You'll Be Doing Leading the development and delivery of investment strategies across key Advanced Manufacturing sub-sectors. Translating regional strengths into compelling value propositions to attract job-creating investment from both domestic and international markets. Using market insight, economic trends, and sector intelligence to identify and engage high-value investment opportunities. Driving lead generation and managing a pipeline of inward investment projects, delivering measurable outcomes including job creation and capital investment. Managing relationships with strategic manufacturing businesses in the region to support retention, expansion, and long-term growth. Building strong networks with industry intermediaries, including trade bodies, consultants, and government stakeholders such as the Department for Business & Trade. Collaborating with local authorities, universities, and private sector partners to strengthen the regional manufacturing ecosystem. Supporting wider inward investment activity and contributing sector expertise across WMGC teams. Representing the organisation at a senior level, delivering macro-level pitches and promoting the West Midlands offer globally. Identifying commercial and revenue-generating opportunities for partner organisations. Mentoring colleagues and helping to build Advanced Manufacturing knowledge across the wider team. Using CRM systems effectively to track activity, refine strategies, and maximise impact. What You'll Bring Essential Proven experience in business development, inward investment, or sector growth within the Advanced Manufacturing sector. Strong consultative and commercial engagement skills, with the ability to influence senior stakeholders and decision-makers. Experience developing and delivering business development strategies in a complex, multi-stakeholder environment. Strong understanding of manufacturing trends, technologies, and the economic drivers shaping the sector. Excellent communication, relationship management, and stakeholder engagement skills. Ability to manage multiple projects in a fast-paced, deadline-driven environment. Data-driven mindset with strong analytical and problem-solving capability. A passion for regional economic development and delivering meaningful impact. Desirable Background working within an advanced manufacturing business or within a professional services organisation supporting the sector. Knowledge of the West Midlands manufacturing ecosystem and wider business landscape. Experience working with public sector partners or business support programmes. Evidence of continuous professional development, ideally within manufacturing or technical disciplines. Experience mentoring or coaching others within a team environment. Strong strategic thinking and creativity when addressing investment or growth challenges. Why You'll Love Working Here 26 days holiday Company pension scheme including life assurance Hybrid working with 2 days in the office Cycle to work Simple Health employee membership scheme Equal Opportunities Statement We're an equal opportunities employer and welcome applicants from all backgrounds, experiences, and perspectives. We're committed to creating an inclusive environment where everyone can thrive.
Senior Business Analyst (Portfolio Lead) Location: Warrington (Hybrid - 3 days per week onsite) Contract: Permanent Salary: Competitive + bonus + excellent benefits Lead analysis. Shape transformation. Deliver change that matters. At United Utilities, our work underpins everyday life for millions of people. As a Senior Business Analyst , you'll sit at the heart of our change portfolio - setting the direction for business analysis, leading a high-performing team, and ensuring complex change is delivered successfully, on time and to a high standard. The role Your core purpose is to provide Business Analysis leadership across a portfolio of large, complex initiatives. You'll define and shape the analysis approach, lead and develop a team of Business Analysts, and work closely with Business Change, Transformation Delivery, and Technology teams to ensure solutions are fit for purpose and deliver real value. This role follows a hybrid working model , with three days per week onsite in Warrington and the remaining time worked flexibly. What you'll be responsible for Delivery & Portfolio Leadership Provide senior Business Analysis expertise across large-scale, complex change initiatives Act as the central point of contact for Business Analysis within the portfolio Build, organise and line-manage a team of Business Analysts, ensuring high-quality outputs are delivered to time Shape and govern the Business Analysis approach across initiatives, maintaining alignment to plans and outcomes Coordinate and assure the quality of analysis artefacts across the team Manage Business Analysis workstreams across the wider portfolio Apply and champion standard methodologies, tools and techniques Build strong, trusted relationships with delivery teams and senior stakeholders across the business Work with Technology and Business teams to define solutions and prioritise features based on business value Clearly communicate complex problems, articulating costs, risks and benefits to support informed decision-making Collaborate with Test and Technical teams to ensure solutions are robustly tested and accepted Partner with Change Management to assess impacts on people, processes and technology Coach, mentor and develop Business Analysts through hands-on leadership and continuous learning Business Analysis Service Development Contribute to the ongoing development and maturity of the Business Analysis service Provide feedback on service performance across the portfolio to improve how we deliver change Work closely with Business Change and Transformation teams to drive continuous improvement Leadership & People Management Line manage a team of Business Analysts working across the portfolio Act as a delegate for senior leadership in the absence of your line manager What you'll bring Essential Demonstrated experience operating as Senior Business Analyst or extensive experience as a Business Analyst on large, complex programmes. Proven line management experience. BCS Practitioner Certificate in Business Analysis Experience delivering both Agile and traditional change Experience working on complex transformation initiatives Strong stakeholder management and communication skills Expert-level competency in Microsoft 365 Experience using JIRA, Confluence, Visio or similar tools Desirable Experience developing and coaching Business Analysts. BCS International Diploma or equivalent Agile or SAFe certification (e.g. AgileBA, SAFe BA) Experience using Power BI and/or AI to evolve service delivery Utilities, finance or large-scale transformation experience What you'll get in return 21% combined pension contribution Up to 10.5% annual bonus 26 days annual leave, rising to 30 with service Wellbeing days Private medical cover Awards and recognition schemes Retail discounts and Sharebuy
22/07/2026
Full time
Senior Business Analyst (Portfolio Lead) Location: Warrington (Hybrid - 3 days per week onsite) Contract: Permanent Salary: Competitive + bonus + excellent benefits Lead analysis. Shape transformation. Deliver change that matters. At United Utilities, our work underpins everyday life for millions of people. As a Senior Business Analyst , you'll sit at the heart of our change portfolio - setting the direction for business analysis, leading a high-performing team, and ensuring complex change is delivered successfully, on time and to a high standard. The role Your core purpose is to provide Business Analysis leadership across a portfolio of large, complex initiatives. You'll define and shape the analysis approach, lead and develop a team of Business Analysts, and work closely with Business Change, Transformation Delivery, and Technology teams to ensure solutions are fit for purpose and deliver real value. This role follows a hybrid working model , with three days per week onsite in Warrington and the remaining time worked flexibly. What you'll be responsible for Delivery & Portfolio Leadership Provide senior Business Analysis expertise across large-scale, complex change initiatives Act as the central point of contact for Business Analysis within the portfolio Build, organise and line-manage a team of Business Analysts, ensuring high-quality outputs are delivered to time Shape and govern the Business Analysis approach across initiatives, maintaining alignment to plans and outcomes Coordinate and assure the quality of analysis artefacts across the team Manage Business Analysis workstreams across the wider portfolio Apply and champion standard methodologies, tools and techniques Build strong, trusted relationships with delivery teams and senior stakeholders across the business Work with Technology and Business teams to define solutions and prioritise features based on business value Clearly communicate complex problems, articulating costs, risks and benefits to support informed decision-making Collaborate with Test and Technical teams to ensure solutions are robustly tested and accepted Partner with Change Management to assess impacts on people, processes and technology Coach, mentor and develop Business Analysts through hands-on leadership and continuous learning Business Analysis Service Development Contribute to the ongoing development and maturity of the Business Analysis service Provide feedback on service performance across the portfolio to improve how we deliver change Work closely with Business Change and Transformation teams to drive continuous improvement Leadership & People Management Line manage a team of Business Analysts working across the portfolio Act as a delegate for senior leadership in the absence of your line manager What you'll bring Essential Demonstrated experience operating as Senior Business Analyst or extensive experience as a Business Analyst on large, complex programmes. Proven line management experience. BCS Practitioner Certificate in Business Analysis Experience delivering both Agile and traditional change Experience working on complex transformation initiatives Strong stakeholder management and communication skills Expert-level competency in Microsoft 365 Experience using JIRA, Confluence, Visio or similar tools Desirable Experience developing and coaching Business Analysts. BCS International Diploma or equivalent Agile or SAFe certification (e.g. AgileBA, SAFe BA) Experience using Power BI and/or AI to evolve service delivery Utilities, finance or large-scale transformation experience What you'll get in return 21% combined pension contribution Up to 10.5% annual bonus 26 days annual leave, rising to 30 with service Wellbeing days Private medical cover Awards and recognition schemes Retail discounts and Sharebuy
ARM (Advanced Resource Managers)
Portsmouth, Hampshire
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
22/07/2026
Full time
Business Continuity Manager Permanent - £55k-£65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (eg, ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
LA International Computer Consultants Ltd
Farnborough, Hampshire
ServiceNow Technical Consultant (ITSM/ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation life cycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
22/07/2026
Contractor
ServiceNow Technical Consultant (ITSM/ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation life cycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.