Flexible Live Chat IT Support Agent - Full-Stack Help Desk

  • Railway Corp
  • 05/08/2026
Full time Information Technology Telecommunications

Job Description

blithequark is seeking a Full Stack Service Desk Agent - Live Chat Support Specialist to be the primary contact for end-users seeking IT support via live chat. You will deliver accurate, empathetic help and document interactions for problem management and analytics.

Ideal candidates have excellent customer service and communication skills, plus 2-5 years of chat support experience in fast-paced environments. The role emphasizes collaboration and a proactive, customer-first approach.