Hybrid IT Service Support Analyst (1st Line)

  • DERBY CITY COUNCIL
  • 04/08/2026
Full time Information Technology Telecommunications

Job Description

Derby City Council is seeking an IT Service Support Analyst to join the Digital Services team. The role provides 1st line IT support for varied council services, with on-site and hybrid working options. The team handles tickets, triages issues and delivers responsive end-user support from The Council House.

You will work with Active Directory and Microsoft Intune, and you will benefit from ongoing development opportunities and a supportive public-sector environment.