Junior IT Service Desk Analyst - Microsoft 365 Focus

  • Sagentia Defence
  • Harston, Cambridgeshire
  • 04/08/2026
Full time Information Technology Telecommunications

Job Description

Sagentia Defence is seeking an IT Junior Technical Analyst in Cambridge to join the IT team on a permanent, full-time basis. The role involves providing first-line support for users across Windows 11, Microsoft 365, and core business systems, while maintaining security and documentation standards.

You will troubleshoot issues, assist with onboarding and device builds, and work with colleagues and suppliers to restore services and improve the user experience.