Ascent People Ltd is seeking a 1st Line IT Support / Service Desk Analyst in the West Midlands region. The role focuses on delivering first-level IT assistance to internal customers on a global scale, handling calls and service requests with adherence to incident management processes. Training is provided as part of the package.
The position offers 21k salary with 25 days holiday, pension, and opportunities for training; the role is based in Derby with accessible travel from surrounding areas.