Support Facilitator

Bury St Edmunds, Suffolk, United Kingdom and 1 more

• Address: The Foundry, Bury Road, Lawshall, Bury St Edmunds, Suffolk IP29 4PJ
• Salary: £13.45 per hour
• Hours: 6 hours per day, up to 30 hours per week
• Contract: Permanent
• Reference:0845

As a Support Facilitator, working alongside Wellbeing in Nature Facilitators, Tutors and programme staff, you will enable participants to engage fully in learning, personal development and wellbeing activities delivered in outdoor, nature-based settings.

You will help individuals overcome barriers, build confidence, develop independence and achieve their personal goals.

You will have a warm, approachable demeanour that makes participants and partners feel at ease; as well as having the ability to handle challenging conversations with patience and professionalism, whilst maintaining clear boundaries.

You will be able to build meaningful relationships with participants, colleagues, families/carers and external partners.

It is important that you are comfortable working outdoors throughout the year in varying weather conditions; and are able to remain calm and professional when supporting individuals who may experience challenges or distress.

This role requires confidence using IT systems (like our CRM system, Beacon) to maintain accurate records, supporting Facilitators to monitor and report progress. Therefore experience managing multiple tasks through the working day, keeping track of essential participant details and helping to record key achievements is essential.

• Excellent interpersonal and communication skills. An understanding of inclusive and person centrered approaches, and the ability to build positive relationships with participants and colleagues alike.
• Be passionate about helping people reach their potential through fostering resilience and independence.
• Be adaptable, flexible and able to remain calm and professional when supporting individuals who may experience challenge and distress.

Our Values: At Green Light Trust, we are:

• Accepting: Kind to all kinds of people
• Curious: Exploring, sharing, and supporting
• Courageous: Doing what's right, even when it's hard.
• And everything we do is Rooted in Nature.

• Technology: The right resources to get the job done when and where you need to.
• Holidays: 29 days annually, including bank holidays and the Christmas to New Year period Pro Rata.
• Support: Access to counselling services, wellness initiatives, and a supportive team culture.
• Development: Regular performance reviews and development opportunities.

To find out more, please contact Hannah Seymour, by calling .

Closing date: 11.45 pm, 2 August 2026.

Interview date:August 2026.

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