Telana Limited in the United Kingdom seeks a Technical Support Engineer to join our Managed Services Team. You will provide comprehensive Tier 1-2 IT support, handling tickets from creation to resolution and may travel to customer sites in Central London for on-site cover.
You will be the main contact for clients, manage SLAs, and work with Microsoft 365, Power Platform, Intune, Entra ID, Windows Server, and on-prem Exchange. A 24/7 service desk is operated and shift cover is available.