2nd/3rd Line IT Support 32K - Cross train into Cloud

  • Ascent People Ltd
  • 26/07/2026
Full time Information Technology Telecommunications SQL IT Support

Job Description

2nd/3rd Line IT Support - 32K - Cross train into Cloud

Location: East Midlands

Industry: IT

Salary: £27,000 - £32,000 per annum + Flex working, Pension

Posted: 27/09/2021

Overview

UK software house providing critical services to an impressive client list is looking to bring on another IT Operations Engineer / IT Support Engineer to join their busy team. This role involves working in a clustered SAN environment for high availability, performing patch management and Windows software updates, and supporting, deploying and maintaining key products.

Responsibilities
  • Work at all levels of the IT support stack and participate in the support, deployment and maintenance of all key products.
  • Perform patch management deployments and Windows software updates.
  • Operate within a high availability, clustered environment.
  • Work a 9 5 schedule with periodic on call rotation (1 in 5 or 6 weeks, with a 10% salary increase).
Technical Skills & Experience
  • Windows Server and Microsoft Clustering
  • Azure, IIS and SQL Server
  • SAN and networking (routers/switches)
  • Experience with high availability business critical IT environments
Benefits
  • Salary up to £32,000 and benefits.
  • Flex working and pension.
  • No weekend work or shifts.
  • Staff training and onboarding, on/off site.
  • Smart/casual dress code.
Requirements

Candidates of all ages and backgrounds will be considered for this role.