Ascent People Ltd is recruiting for a 1st Line IT Support / Service Desk Analyst in the East Midlands. The role covers 1st line support, some 2nd line, handling incidents and service requests for UK clients, and is based in an office with a 40-hour week.
You will work with Windows 10, Office 365, AD, Exchange Online and SharePoint, providing excellent customer service and aiming to resolve issues promptly while following ITIL-aligned processes.