IT 1st Line Support Analyst/Engineer - 6 mths

  • Ascent People Ltd
  • 26/07/2026
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

IT 1st Line Support Analyst/Engineer - 6 mths

Location: East Midlands

Industry: IT

Salary: £80 - £100 per day

Posted: 21/04/2022

Job Description

IT 1st Line Support Analyst, 1st Line Support Engineer, Service Desk Analyst, Support Engineer, Support Analyst, IT Helpdesk - Derby, East Midlands, Microsoft Windows, Mac OS X, Microsoft Office, Office 365, VPN, Spyware, ITIL, up to £100/day, initial 6-month contract.

  • Experienced 1st Line Support Analyst or Engineer looking to secure your next contract?
  • Enjoy being on the front line supporting customers with their IT requirements
  • Solid experience 6-12+ months commercial IT support experience?

This is an amazing opportunity for an experienced 1st Line Support Analyst or Support Engineer with experience in Microsoft Windows, Mac OS X, Office 365 and maybe even some VPN or Spyware know-how - if you have these skills then please get in touch; you will not be disappointed.

This 1st Line Support role will be a crucial part of the support team where the aim is to ensure as much 1st call resolution happens as possible. If you value the customer, enjoy customer service and using your initiative, then this is a great opportunity. This is an office-based role.

Toolbox Requirements
  • Microsoft Windows 7/8/10 and Mac OS X operating systems
  • Microsoft Server 2008/2012
  • Microsoft Office 365/2010/2013/2016
  • Maintaining ITIL processes and procedures
Desirables
  • VPN
  • Spyware

This is an initial 6-month contract with the opportunity to extend. The day rate on offer is up to £100/day. The office is based in Derby, East Midlands and easily commutable from the wider Derby area, Nottingham, Loughborough, Chesterfield, Grantham and Leicester.

If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after.

Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.

Recruiter

Bryn Evans

Phone:

Email: My Social