Ascent People Ltd is seeking an IT 1st Line Support Analyst for an initial 6-month contract based in Derby, East Midlands. The role focuses on delivering front-line IT support for Windows, Mac OS X, and Office 365, with VPN and spyware troubleshooting as needed, aiming for high first-call resolution.
You will join a team on site in a busy environment, providing timely customer service and using ITIL-aligned processes. The position offers a daily rate up to £100 and extension opportunities.