3rd Line IT Support (application / infrastructure) 38K

  • Ascent People Ltd
  • 26/07/2026
Full time Information Technology Telecommunications SQL IT Support

Job Description

3rd Line IT Support (Application / Infrastructure)

Location: East Midlands

Industry: IT

Salary: £30,000 - £40,000 per annum, 25 days holiday + pension

We are seeking a 3rd line IT support specialist with strong system administration, application support and infrastructure knowledge, able to support a UK-wide customer base.

Responsibilities
  • Provide 3rd line support for application and infrastructure issues.
  • Configure, deploy and maintain software products across the organisation.
  • Support remote customers and manage on call rotation (1 in 5).
  • Maintain and troubleshoot Windows Server, SQL Server, SCCM and related technologies.
Qualifications
  • Cross board IT Systems Administrator experience.
  • Proven infrastructure experience and application support & deployment knowledge.
  • Experience supporting external customers.
  • Knowledge of servers, SAN, firewalls, networking and Microsoft platforms such as clustering, SQL Server.
Benefits

25 days holiday, pension scheme, remote work option, on call rotation 1 in 5, flexible working, casual dress code.

EEO Statement: Candidates of all ages and backgrounds will be considered for this role.