IT Support Engineer - Server 2016/AD/O365 - 40K + bonus

  • Ascent People Ltd
  • 26/07/2026
Full time Information Technology Telecommunications SQL IT Support

Job Description

IT Support Engineer - Server 2016/AD/O365 - 40K + bonus

Location: West Midlands

Industry: IT

Salary: £35,000 - £40,000 per annum + Bonus/Pension/Gym

Posted: 27/11/2018

Description

IT Support Engineer, 2nd/3rd Line, Service Desk Team, O365, Windows Server, AD, GPO, Networking, ITIL - K + Bonus.

Role: Working in a fast moving IT support environment this IT Support Engineer (predominantly 3rd line) will be the escalation point for all 1st/2nd Line queries in supporting all end user systems as well as some networking and server work. The role requires engaging with the wider business, being comfortable dealing with levels of users including C Level executives, therefore excellent communication is key.

Key Responsibilities
  • Office 365
  • Windows Server 2012 / 2016 support including Symantec / AV
  • AD commissioning
  • Complex networking
  • Projects & new application rollouts
  • Licensing servers
  • Technical documentation
Secondary Skills
  • SharePoint, SQL, Exchange, IIS (training provided)
  • Industry qualifications are highly desirable
Benefits

Gym, Pension, Free parking, Car Schemes, onsite canteen.

EEO Statement

Candidates of all ages and backgrounds will be considered for this role.